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Salesforce Grabs Quote To Cash Vendor SteelBrick for $360 Million

Business man signing a contract. They say there’s not supposed to be much M&A action the week of Christmas, but Salesforce apparently didn’t get the memo, picking up quote-to-cash vendor SteelBrick today for $360 million. According to the 8-K form Salesforce filed with the SEC, the deal is for $360 million in stock, not including the company’s investment in SteelBrick or the $60 million it has in… Read More

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Box-Salesforce Partnership Demonstrates Power Of Cloud Connectivity

Two people parachuting together in the clouds. Salesforce and Box announced a partnership today in which Salesforce customers can access Box content or content management services directly in Salesforce without switching applications or creating elaborate workarounds. The partnership involves two pieces. First of all, there is Salesforce Files Connect for Box, a plug-in that allows for a smooth integration of Box content directly inside… Read More

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Salesforce Has Acquired MinHash, Creators Of The AILA Virtual Marketing Assistant

Screen Shot 2015-12-14 at 17.03.26 Salesforce has acquired MinHash, TechCrunch has learned. Salesforce confirmed to us that it has acquired the a young startup based in Palo Alto co-founded by two data science engineers formerly with eBay and Avaya. MinHash had developed an AI platform as well as a “personal assistant” called AILA to crawl to and from the many corners of the Internet, pull out relevant trends… Read More

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Data Driven Everything Remains Elusive

shutterstock_117664681 One thing was clear at Dreamforce last week, Salesforce’s enormous customer conference — something that has become apparent to anyone paying attention. It’s becoming a data-driven world. We are awash in data, but the problem is figuring out what we are supposed to do with it. Salesforce wants to be the center of your data-driven customer strategy, of course. To that end,… Read More

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Salesforce And Microsoft Continue To Broaden Partnership

Marc Benioff and Satya Nadella Salesforce.com and Microsoft announced today that the companies would be building upon previous integrations and further strengthening their partnership. They made the announcement this afternoon in San Francisco at Dreamforce, Salesforce’s customer extravaganza. The two companies introduced a broad new set of integrations to help Microsoft products work hand-in-glove with… Read More

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Accenture Acquires Cloud Sherpas To Enhance Cloud Consulting Chops, Especially Around Salesforce.com

Drawing of clouds with problems at one end and solutions at the other. Accenture, the worldwide consulting company, announced today it was buying Cloud Sherpas, a firm that specializes in helping companies incorporate cloud services like Salesforce.com, Google and ServiceNow into the enterprise. Accenture did not disclose the purchase price. It’s not a coincidence that this announcement came as Dreamforce, the enormous Salesforce.com customer conference,… Read More

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Salesforce Announces New Internet of Things Cloud, As Dreamforce Opens

A bunch of different devices that make up the Internet of Things. When you think of Salesforce.com, you probably don’t think about the burgeoning Internet of Things, but Salesforce wants to help customers make sense of all of the data coming from the growing number of connected devices — often referred to as the Internet of Things.
The company is announcing its brand new Salesforce Internet of Things Cloud at Dreamforce, its huge customer… Read More

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Salesforce Lightning Ushers In New Design For Core CRM Product

Salesforce cloud logo against blue curtain. Salesforce.com lifted the curtain on Salesforce Lightning today, the completely redesigned version of its core CRM product. As is often the case with Salesforce, the announcement included several pieces. At the same time, it announced the first in a series of industry-specific CRM packages. The new version has been designed with a cleaner, more modern looking interface. It streamlines… Read More

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Salesforce Adds E-Commerce To Its Community Cloud

Salesforce Buy Button Customers of Salesforce’s Community Cloud will soon be able to add their own buy buttons. The Community Cloud allows businesses to build sites where customers can interact with the company and with each other. By introducing the ability to make purchases directly from those communities, Mike Stone, the senior vice president of marketing for Salesforce Community Cloud, said the company… Read More

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The Martial Arts Of Customer Relationship Management

dojo After spending six years with startups in the Salesforce.com ecosystem, I’ve spent the last six months as an EIR at Foundation Capital. One of the things I hear repeatedly from entrepreneurs as they illustrate their startup’s potential is their plan to “disrupt Salesforce.” Read More

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