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Another Salesforce acquisition with BeyondCore enterprise analytics grab
Business analytics platform BeyondCore will be officially joining Salesforce, according to a blog post by BeyondCore CEO Arijit Sengupta. BeyondCore is an enterprise analytics tool that bolsters business intelligence with computational and statistical analysis. While Salesforce could have gone fishing and come up with a number of business intelligence companies to buy, BeyondCore was… Read More
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How to tell if your small company needs to expand through acquisitions
The market for mergers and acquisitions, particularly in software, is red-hot: Big private-equity firms, flush with cash, did 170 software deals worth $27.22 billion in the first half of 2016 alone. But the software M&A frenzy also highlights how smaller tech companies can turbocharge their growth by pursuing highly strategic, add-on acquisitions. Read More
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Salesforce buys word processing app Quip for $750M
Salesforce is continuing its buying spree to expand the kinds of cloud-based apps and services that it offers to its customers beyond basic CRM. The company has just announced that it is acquiring Quip, the cloud-based word processing app that was co-founded by Bret Taylor, formerly CTO of Facebook. We understand from two sources very close to the deal that the total price is $750 million.… Read More
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Built.io Flow makes building enterprise integrations easier
Built.io’s Flow is a drag-and-drop tool for building enterprise integrations. It’s a bit of a mix of Yahoo Pipes (R.I.P.) and IFTTT for connecting services like Salesforce and Marketo to help automate the sales process in an organization, for example. Today, the company is launching a major update of Flow that will make it easier for businesses to build more powerful… Read More
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Microsoft gives Salesforce a shove with new Dynamics 365 integrated cloud platform
Microsoft announced its intention today to combine the Dynamics CRM and ERP products into an integrated platform on top of which it is hoping third parties will build applications. It’s a complex announcement with many pieces, but Dynamics 365 shares more than its name with Office 365, it also has deep connections with the cloud office suite, as well as to Cortana voice intelligence… Read More
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Five companies considered buying LinkedIn
A new SEC filing posted Friday gives more clarity about what led up to Microsoft acquiring LinkedIn for over $26 billion. And they prove that Microsoft wasn’t the only prospective buyer. It shows that the talks between LinkedIn CEO Jeff Weiner and Microsoft CEO Satya Nadella began on February 16 of this year, just 12 days after the earnings debacle where LinkedIn shares plummeted. And… Read More
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Salesforce Communities update shoots for simplification and personalization
As companies try to move to more of a self-service approach to customer service, online forums become more important than ever to help users find the right answers quickly, whether troubleshooting a problem or making a buying decision. Today, Salesforce released an update to its Community Cloud service that makes it easier for community managers to update pages and put the right information… Read More
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Salesforce expands Trailhead training as it envisions a world of citizen developers
If every company is a software company, perhaps every line of business (LoB) employee should be a programmer. That would be appear to be the idea behind Salesforce’s massive TrailheaDX announcement today. Ultimately, Salesforce hopes these LoB employees will be able to build apps without the help of IT or trained programmers. While the technical folks with programming knowledge… Read More
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Helpshift raises $23M led by Microsoft, Salesforce for a chat tool that helps with CRM in apps
As more of our day-to-day services make the shift to digital platforms, a startup that has built a customer care tool to help us through some of the pain points in mobile apps has closed a Series B round of funding. Helpshift, which provides an SDK to software companies to build a chat bridge between users of their mobile apps and their customer service teams, has raised $23… Read More
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Keith Block talks life at Salesforce and being a Boston sports fan in San Francisco
The day I met Keith Block at the Salesforce World Tour in Boston he was relaxing in a suite at the Hynes Convention Center, a man at ease with his considerable responsibilities as vice chairman, president and COO at Salesforce. His Twitter bio, like mine, also lists him as a Boston sports fan. We had a lot to talk about. The day we chatted, Block had been front and center at the… Read More
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