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Astro raises an $8 million Series A for its AI-powered email solution for teams
On the surface, Astro, launching its public beta today, is a nifty but not completely necessary email client that combines machine intelligence and a bot interface to improve workflows and increase the signal to noise ratio of mail for power users. But the real story is that the startup, backed with a new $8 million Series A led by Redpoint, is gearing up to pitch enterprises on… Read More
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Salesforce Einstein AI can generate models automatically
When Salesforce announced its spring release this week, it revealed that its artificial intelligence platform, dubbed Einstein, can build data models automatically, even when customers have customized their products to meet the company’s unique requirements. Veeva defied detractors when it launched a cloud life sciences biz a decade ago
It’s safe to say that Veeva is not a household name, but 10 years ago this month the company launched the first of a set of enterprise tools, like content management and CRM, designed for the unique requirements of the pharmaceutical and life sciences industry. You have to remember, this was a fairly revolutionary notion a decade ago when very few companies were running enterprise… Read More
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Samanage raises $20M and makes enterprise play with new Salesforce integration
Samanage, makers of customer service software in the cloud, had a couple of major announcements today. For starters, they got a $20 million investment, and they also announced a major step: the launch of their enterprise product on the Salesforce platform. Let’s start with the funding. The round included money from Carmel Ventures, Gemini Israel Ventures, Marker LLC, Salesforce Ventures… Read More
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MapAnything lands $33 million to build location-centric apps
MapAnything, a software service built on top of Salesforce for developing location-based workflows, announced a $33.1 million Series B funding round today. The round was led by Columbus Nova, with participation from ServiceNow Ventures. The latter is particularly important because the company intends to make its product available on the ServiceNow platform soon. Previous investors… Read More
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Salesforce acquires Sequence to build out its UX design services
Salesforce has made another acquisition that underscores how the CRM and cloud software giant is looking to sell more services to its customers that complement the software they are already buying. It has acquired Sequence, a user experience design agency based out of San Francisco and New York that works with brands like Best Buy, Peets, Apple, Google and many more. The news was announced… Read More
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Yext hires new president as it looks to IPO
Yext, the company that helps businesses make sure that their location data appears correctly in search results, is announcing that Jim Steele will be joining the company full-time as president and chief revenue officer. Steele was previously on the board at Yext and was most recently at InsideSales. “I found a new younger Mark Benioff and I’m really excited,” Steele says… Read More
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Salesforce opens engineering office in Microsoft’s and Amazon’s backyards
Salesforce announced today that it plans to open an engineering and innovation hub in the Seattle area, greatly expanding its presence there. Company co-founder Parker Harris says the office, which is located in the Nine Two Nine Office Tower in Bellevue, will be dedicated mostly to supporting the company’s artificial intelligence initiative, introduced last Fall, which… Read More
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Salesforce asserted itself in 2016
Salesforce has always liked to think of itself as an industry irritant, the company that was bucking the status quo and making the established players feel uncomfortable. But this year as the cloud mainstreamed and Salesforce took off on a $10 billion run rate, you couldn’t help but feel that after 17 years in business, that Salesforce’s time had finally come. The company went on… Read More
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Salesforce LiveMessage brings messaging to Service Cloud
As more and more people use SMS and messaging apps like Facebook Messenger to interact with friends, it’s only logical that they want to interact with business that way too — and today Salesforce launched LiveMessage, a tool that helps customer service reps manage messaging traffic just like any customer interactions in Service Cloud. For starters, it supports SMS/MMS and… Read More
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