Salesforce
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Salesforce Wave Analytics Tool Makes The Move To Mobile
When Salesforce.com launched Wave, its nascent analytics product last fall at Dreamforce, it did what it always does with new products. It put out a basic product to get things going and then it kept working. Today it announced several new tools that bring all the analytics goodness of Wave to a mobile device. Anna Rosenman, director of product marketing at Salesforce.com, points out… Read More
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Salesforce Ventures Leads $41M Apttus Investment
Apttus, a company that helps customers manage the second half of the sales cycle involving quotes, contracts, and collecting the money, announced $41M in Series B funding today. The investment was led by Salesforce Ventures, the investment arm of Salesforce.com. It’s worth noting that it’s the largest investment ever in a company that Salesforce wasn’t buying outright,… Read More
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Latest Salesforce Product Lets Enterprises Roll Out Their Own App Stores
As companies develop more mobile apps, they need an organized way to distribute them and track usage. Salesforce announced a product today called AppExchange Store Builder that gives companies what they need: their very own AppExchange. That’s right, Salesforce has packaged up the software they used to create AppExchange, the place where Salesforce customers and partners can… Read More
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The Effect Of HubSpot’s CRM Launch On Salesforce
After several years of relatively stagnant waters, what was a dull CRM landscape dominated by one player is heating up dramatically these past months. Salesforce officially put their $3.5b market acquisitions building blocks together on a “Marketing Cloud” at last month’s Dreamforce event. It also announced its entry into health care and targeting a $1 billion in… Read More
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Salesforce Wants Desk.com App Hub To Be One-Stop Shop For SMBs
Salesforce.com announced an update today to Desk.com, their customer service product aimed at small businesses. They have created a Desk.com app store called the App Hub that includes a bunch of partner apps chosen specifically for SMBs to give them a one-stop shop for the cloud applications they need –and they have created a way to integrate those apps directly into Desk.com. Among… Read More
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Immediately Is An Email App For Sales Reps That Tracks When Messages Are Read
SquareOne, an email startup that launched its iOS app for organizing messages earlier this year, has now pivoted to become Immediately, an email app designed with the needs of sales reps in mind. The new app, which is currently live on the web and on iPhone, is an email client application offering features like reminders, templates, scheduling and Salesforce sync, as well as the ability to… Read More
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Microsoft And Salesforce Promise Windows, Office And OneDrive Integration
It turns out that Microsoft and Salesforce were serious when the two firms detailed a plan to integrate their products earlier this year. Today at the Dreamforce conference, the companies announced that a Salesforce1 app for Windows Phone will be released the second half of 2015, that Office will see integration with the Salesforce suite, and that OneDrive will also garner a connection to the… Read More
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Mobile Dossier Startup Refresh Finds A Revenue Model With Its Salesforce App
Refresh is making all its insights available where many salespeople do their work — that is, within Salesforce. With a new product available on the Salesforce AppExchange, customers will be able to integrate Refresh’s data on top of their Salesforce dashboard. Salesforce Introduces Interactive Mobile Customer Service And Gives Core CRM A Makeover
Dreamforce, Salesforce.com’s conference extravaganza, is coming next week, and Salesforce has some big announcements ahead of their showcase starting with an update to their core CRM product, now known as Sales Cloud 1 and their customer service piece, now known as Service Cloud 1. All of their nifty branding aside, it is an attempt by Salesforce to spiff up the platform, which is 15… Read More
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There is no doubt that Salesforce is one of the most widely used customer relationship management systems. However, the shift to BYOD is changing the game for sales and marketing, and we need an immediate infusion of technology in CRM.