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Why each Libra member’s mutiny hurts Facebook
There’s a strategic cost to the defection of Visa, Stripe, eBay, and more from the Facebook -led cryptocurrency Libra Association . They’re not just names dropping off a list. Each potentially made Libra more useful, ubiquitous, or reputable. Now they could become obstacles to the token’s launch or growth.
Fearing regulators’ inquiries not just into their Libra involvement but the rest of their businesses, these companies are pulling out at least for now. None had made precise commitments to integrating Libra into their products, and they’ve said they could still get involved later. But their exit clouds the project’s future and leaves Facebook to absorb more of the blowback.
Here’s what each of the departing Libra Association members brought to the table and how they could spawn new challenges for the cryptocurrency:
Visa
With one of most widely-accepted payment methods, Visa could have helped make Libra universally spendable. It’s also one of the most prestigious names in finance, lending deep credibility to the project. Visa’s departure leaves Libra looking more like tech companies barging into payments, conjuring fears of their move fast, break things approach that could cause financial ruin if Libra runs into problems. It also could leave Libra with a much weaker presence in brick-and-mortar shops. No one will want to own a cryptocurrency that doesn’t appreciate in value and can’t be easily spent.
MasterCard
The involvement of MasterCard alongside Visa made Libra look like the incumbents adapting to modern technologies. This made it less threatening, and gave cryptocurrency an air of inevitability. MasterCard would have also brought an even wider network of locations where Libra could one day be used for payment. Now MasterCard and Visa might actively work against Libra to prevent their payment methods being made obsolete by Libra and its elimination of transaction fees through the blockchain. Two of Libras biggest allies could become its biggest foes.
PayPal
Facebook has repeatedly told regulators that its Calibra app plus integrations into Messenger and WhatsApp would not be the only Libra wallets, pointing to PayPal . Facebook’s head of Libra David Marcus told Congress when asked about the social network’s outsized power to exploit Libra through its own Calibra wallet that “you have companies like PayPal and others that will, of course, collaborate, but [also] compete with us”. Now Facebook won’t have a scaled payment method it doesn’t own to point to as a likely alternative for people who don’t want to trust Facebook’s Calibra, Messenger, or WhatsApp to be their Libra wallet. The Libra Association also loses PayPal’s enormous network of online merchants that accept it, plus the inroad to integration into its peer-to-peer payback app Venmo. PayPal convinced the mainstream public to trust online payments — the exact kind of trust Facebook desperately needs. The fact that Marcus was also the former president of PayPal but couldn’t keep it in the association raises concerns about the group’s coalition-building prowess.
Stripe
Stripe’s enormous popularity with ecommerce vendors made it a valuable Libra Association member. Together with PayPal, Stripe facilitates a huge portion of online transactions outside of China. Its ease of integration made it a top pick for developers Facebook surely hoped would build atop Libra. Stripe’s exit destroys a critical bridge to the fintech startup ecosystem that could have helped institutionalize Libra. Now the association will have to work on engineering payment widgets from scratch without Stripe’s assistance, which could slow adoption if it ever launches.
There’s a clear reason all these payment processors bailed. Senators Brian Schatz (D-HI) and Sherrod Brown (D-OH) wrote a letter to Visa, MasterCard, and Stripe’s CEOs this week explaining that “If you take this on, you can expect a high level of scrutiny from regulators not only on Libra-related activities, but on all payment activities.”
eBay
As one of the longest standing ecommerce companies, eBay bolstered beliefs that Libra could be used to power transactions between untrusted strangers without a costly middleman. It might have also put Libra into practice on one of the top western online marketplaces outside of Amazon. Without destinations like eBay onboard, average netizens will have fewer opportunities to be exposed to Libra’s potential to eliminate transaction fees.
Mercado Pago
One of the lesser-known Libra Association members, Mercado Pago helps merchants receive payments via email or in installments. The idea of connecting financially underserved populations has been core to Facebook’s pitch for why Libra should exist. The Libra Association has been light on the details of how exactly it serves this demographic, relying on the inclusion of partners like Mercado Pago to help it figure this out later. Mercado Pago’s departure leaves Libra looking more like a financial power grab rather than a tool to assist the disadvantaged.
Who’s Left?
On Monday, the remaining Libra Association members will meet to finalize the initial member list, elect a board, and create a charter to govern the project. This forced the hands of the companies above, who had their last chance to depart this week before being pulled deeper into Libra.
UNITED STATES – JULY 16: David Marcus, head of Facebook’s Calibra digital wallet service, prepares to testify during the Senate Banking, Housing and Urban Affairs Committee hearing on “Examining Facebook’s Proposed Digital Currency and Data Privacy Considerations” on Tuesday, July 16, 2019. (Photo By Bill Clark/CQ Roll Call)
Who’s left includes venture capital firms, ride sharing companies, non-profits, and cryptocurrency companies. They are less tied up with the status quo of payment processing, and therefore had less to lose. The blockchain-specific companies were likely hoping to piggyback on financial giants like Visa to get Libra approved and create more legitimacy for their industry as a whole.
These partners could help fund an ecosystem of Libra developers, create daily use cases, spread the system in the developing world, and push for alliances between Libra and cryptocurrency players. Facebook will need to fight to keep them aboard if it wants to avoid Libra looking like a unilateral disruption of the economy.
For Libra to actually launch, Facebook needs to make serious concessions and divert from its initial vision. Otherwise if it continues to butt heads with regulators, more members could flee. One option floated by Libra Association member Andreessen Horowitz’s a16z Crypto partner Chris Dixon was for Libra to be denominated in US dollars instead of a basket of international currencies. That might lessen fears that Libra intends to compete directly with the dollar.
It’s become apparent that Facebook will not get its ideal cryptocurrency out the door. This is the brand tax of 100 scandals coming back to bite it. Now the best it can hope for is to get even a watered-down version launched, prove it can actually help the underbanked, and then hope to convince regulators it’s well-intentioned.
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Robinhood revives checking with new debit card & 2% interest
This time it actually has insurance. Zero-fee stock-trading app Robinhood is launching Cash Management, a new feature that earns users 2.05% APY interest on uninvested money in their account with the ability to spend it through a special Mastercard debit card. The waitlist opens today in the U.S. with the first users to be admitted soon. “If you have $5,000 in your account while you’re thinking about what to invest in, you’d have an extra $105 at the end of the year” thanks to Robinhood Cash Management’s interest, co-CEO Baiju Bhatt tells me.
The $7.6 billion-valuation startup first attempted something similar in December with Robinhood Checking, promising a stunningly tall 3% interest rate. But the product turned into a PR disaster when the Securities Investor Protection Corporation that was supposed to insure users’ funds declared Robinhood ineligible, with its CEO noting it had never agreed to cover checking accounts. That led Robinhood to shelve the feature, scrub its site of any mention of Checking and apologize.
Robinhood Cash Management’s debit cards, featuring the same design from the scrapped Checking launch
Now despite Bhatt claiming “Cash Management is a brand new program built from the ground up,” it will offer the same debit card design and network of 75,000 ATMs. It’s even using an identical promo image for its half-translucent green, black, white and American flag debit card designs. But each user’s funds will be covered by the Federal Deposit Insurance Corporation up to $1.25 million. To get around the $250,000 FDIC limit per bank, Robinhood is partnering with six banks that it will spread a user’s cash across as necessary to bundle up to that sum. Robinhood earns money by taking a chunk of the interchange fees from transactions on its debit card run in partnership with Sutton Bank, and from a fee paid by the six banks cash gets swept into.
To help it avoid further regulatory missteps, Robinhood yesterday added former SEC commissioner Dan Gallagher as its first independent board member. He joins the startup’s recently hired COO, CFO, chief compliance officer, VP of Risk & Compliance and VP of Legal & Regulatory to bring more supervision to Robinhood.
Robinhood co-founders and co-CEOs (from left): Baiju Bhatt and Vlad Tenev
The opt-in feature prevents users from missing out on earning interest if they keep money in their Robinhood account, and makes funds from stock sales quickly accessible via the debit card for spending or withdrawal. That convenience could give Robinhood an edge as its loses one if its key differentiators. Last week, its top incumbent competitors Charles Schwab, E*Trade and AmeriTrade all dropped their $4.95 to $6.95 fees on stock trades to match Robinhood’s free offering. That makes Cash Management and Robinhood Crypto even more critical to its continued growth. That’s necessary to justify the $7.6 billion valuation from its recent $323 million Series E raise led by DST Global that brings it to $860 million in total funding.
How Robinhood Cash Management works
“We decided the best thing to do is giving people the peace of mind that their money is held at these banks, while trying to pay back the very best interest rates,” Bhatt tells me. [Disclosure: I know Robinhood’s co-founders from college.]
With Cash Management, once users deposit cash into the Robinhood accounts and opt into the program, they’re eligible to earn interest. Any balance on their account, including returns from sales of securities or cryptocurrencies, is swept into the FDIC-insured partner banks via Promontory’s debit suite system. Those banks include Wells Fargo, HSBC, Goldman Sachs, Citibank, U.S. Bank and Bank of Baroda. If one of those banks folds, the FDIC will make customers whole for up to $250,000, equaling $1.25 million across all six working with Robinhood. Users are able to opt out of specific banks.
There the cash earns a variable annual percentage yield (APY) that may fluctuate based on market factors like the Fed fund’s rate. Currently Robinhood offers a 2.05% APY, but refused to compare it to competitors. However, it ranks relatively high amongst popular banking options like these, according to Bankrate, especially given it has no minimum balance:
- BMO Harris – 2.20% APY, $5,000 Minimum Balance
- BBVA – 2.15% APY, $10,000 Minimum Balance
- UFB Direct – 2.15% APY, $25,000 Minimum Balance
- Sallie Mae – 2.00% APY, No Minimum Balance
- State Farm Bank – 2.00% APY, No Minimum Balance
- TIAA Bank – 2.00% APY, $500 Minimum Balance
- Wells Fargo – 1.95% APY, $25,000 Minimum Balance
- Investors eAccess – 1.90% APY, No Minimum Balance
Robinhood Cash Management will also compete directly with Wealthfront Cash that launched in February and now offers 2.07% APY interest, but lacks a debit card or ATMs. Betterment Checking & Savings does provide a Visa debit card, but its current APY is 1.79%.
Cash Management users can select from the four debit card styles that are accepted anywhere that takes Mastercard, plus 75,000 ATMs. It also works with Apple Pay, Google Pay and Samsung Pay. There are no foreign transaction fees, maintenance fees or account minimum.
A variety of new Cash Management features are being added to the Robinhood app. You can get notifications and emails for all your transactions, and lock the card from your phone if you suspect fraud. You also can opt for location protection, which alerts you if your card is used too far away from your phone. An in-app ATM finder shows users where they can get cash without a fee.
“Partially we want this to be a good business but we also want this to be a big part of customer’s lives,” says Robinhood VP of product Josh Elman. Instead of nickel and diming Cash Management users, the startup monetizes by charging its partners. But the bigger strategy is to get more users on Robinhood in hopes some will subscribe to Robinhood Gold. There users pay a variable monthly fee depending on how much they want to borrow from the startup to trade on margin.
Robinhood co-CEO Baiju Bhatt speaks with TechCrunch’s Josh Constine at Disrupt SF 2018
“I think the main takeaway over the last year has been that since last December, our company has been very committed to building an organization that has a really strong culture [of compliance]” Bhatt concludes. “We’ve grown the leadership team over the last year with experience from risk and finance backgrounds. We think that’s reflected pretty clearly in how Robinhood operates and the diligence that went into building this new program.”
No longer a scrappy startup, the budding fintech giant must now grapple with much greater regulatory scrutiny. With more than 6 million users, the SEC won’t stand for it putting people’s finances in in jeopardy.
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Get guaranteed rent for your home from new startup Doorstead
Missing out on a month’s rent because you can’t find a tenant is a huge loss. Searching for someone to fill a home takes work, while property managers are incentivized to price your place too high, leading to costly vacancies.
But new startup Doorstead wants to take on the risk and the work for you. It acts as a property manager for single-family homes, but guarantees you rent at a specific rate starting in a certain number of days, even if it can’t fill the house or apartment. It also handles all the algorithmic pricing, advertising, tenant interviews, repairs, maintenance, leases and online payments in exchange for 8% of rent. Owners just sit back and receive the money, making it much easier to profit off of distant real estate. The startup claims to earn users 3% to 9% more than other property management models.
Doorstead’s approach to the hot sector of “iRenting” has attracted a $3.3 million seed round co-led by M13 and Silicon Valley Data Capital, and joined by Venture Reality Fund and SOMA Capital. They’re betting on co-founders Jennifer Bronzo, whose parents ran a construction and property management firm, and Ryan Waliany, who worked in product at Uber after his recipe platform Kitchenbowl was acqui-hired.
Doorstead co-founders (from left): Jennifer Bronzo and Ryan Waliany
“I grew up going to job sites and learning about construction,” Bronzo says. “In the recent decade, my family purchased a lot of properties in the Bay and they needed help filling capacity. I saw so many opportunities in property management because of how antiquated the industry is.” Doorstead is now operating in five cities around the San Francisco Bay Area.
As consumers grow accustomed to zero-friction services, that approach is branching into bigger and bigger sectors like the trillions paid for long-term rentals. Waliany, Doorstead’s CEO, tells me, “We’re in the process of Uber’izing each step of the property management life cycle.” The startup is hoping to become the OpenDoor of rentals.
How Doorstead works
First, property owners contact Doorstead and provide some basic information on the home they want to rent out. They receive a preliminary offer before the startup does an inspection and takes professional marketing photos while digging through reams of data on local pricing, availability and demand to pick a rate its algorithm believes it can fill the home for quickly. Owners then receive a final offer agreement saying they’ll be paid $X per month starting in Y number of days (typically 21 to 45 days), with Doorstead absorbing all the risk if it can’t find a tenant.
From there, the startup does approved maintenance and cleaning as necessary, and then methodically lists the home on all the top rental platforms. It handles open house walk-throughs and runs background checks on potential tenants to find who will most reliably pay rent. Doorstead prepares a lease and gets it signed by a tenant, but even if it doesn’t, owners still get their guaranteed payments. Rent is collected online, and if a move-out or eviction is necessary, Doorstead takes care of the transition to finding a new tenant.
There’s plenty of margin for Doorstead to earn if it can consistently fill homes faster. Most property managers charge at least 50% of the first month’s rent, but instead, Doorstead keeps all the rent of any extra days if it fills the spot before the guaranteed due date. From there, it charges 8% of monthly rent with no tenant placement fee, which is close to or under the common 10% fee on single-family home property management. And if it manages to secure a higher rate from tenants than its guarantee, it gives 70% to the owner.
Doorstead claims to be less risky than alternatives
“Property management incumbents have a 43-day vacancy average which leads to $86 billion in economic waste in the U.S. alone,” Waliany tells TechCrunch. “This means that landlords could earn the same money and lower rents by 12% for tenants with an efficient market.”
The rise of iRenting
With Doorstead, even if the owner lives far away, the turn-key service lets them efficiently rent their home. That’s not only important to them, but to overcrowded cities like San Francisco that often see apartments left vacant by overseas owners because they’re too much effort to rent out. To date, Doorstead’s algorithm has allowed it to recoup 100% of its guarantees and it’s shooting to stay above 90%, while maintaining its NPS of 80.
But if the startup is working that well, it’s only a matter of time until incumbents try to barge in.
“It would be a no brainer for Airbnb to enter this market and Zillow to open this,” Waliany admits, given their existing pricing algorithms and popularity as rental destinations. But Bronzo says “the biggest barrier is the operations piece that an Airbnb and Zillow haven’t stepped into.” It would be a big departure from their lean software-based marketplaces. Other property management startups like Mynd, OneRent and BelongHome only offer guaranteed rent once tenants are found, absolving themselves of most of the risk. They’d have to take on a more precarious business model.
What about Zeus, Sonder and Lyric, which offer property management of homes they then use for corporate housing or as boutique hotels? “An owner of ours considered Zeus versus Doorstead and went with Doorstead because: 1) our offer was ~12% higher, and 2) they didn’t want the wear-and-tear that comes with having people move in and out of the property every few days or few months,” Waliany explains. “Sonder and Lyric have 300 move-in and move-outs over a six-year period. Doorstead has ~4 move ins/outs and that results in significantly less wear-and-tear and a much easier operations to manage. Not only that, the long-term rental market is 42x larger and has 12x more addressable revenue.” Doorstead will have to build a brand and product moat to defend against inevitable direct competition.
As iRenting is still a fresh concept, Waliany warns that “with any new business model, there will inevitably be ‘unknown unknowns’ that we cannot predict, black swan events and things that we might only be able to learn through calculated bets.” Luckily, because it doesn’t hold the leases for very long, and home rentals typically increase in an economic downturn, Doorstead’s liability is manageable in the event of a recession or other crisis.
“There are three large trillion-dollar industries — food, transportation and housing. At Doorstead, we have an opportunity to completely redefine the housing value chain by creating a new class of property management that eliminates unnecessary vacancies. In the end, this redefinition of the value chain allows ourselves to become the Blackstone of the future,” Waliany concludes. “It seems like we’re giving everyone free money.” That will prove either the startup’s downfall or a powerful growth tactic.
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Payments giant Stripe is raising another $250M at a $35B pre-money valuation
After a week of launching new services to bring payments giant Stripe into the areas of lending and credit, the company is announcing another big step forward to fuel its growth: it’s raising another $250 million in funding at a pre-money valuation of $35 billion, money to fuel more international expansion, launching more products and targeting larger enterprise-sized businesses.
This is a huge jump in valuation for the company: Stripe was valued at $22.5 billion earlier this year when it raised $100 million.
The startup said that General Catalyst, Andreessen Horowitz and Sequoia are all in the round already. We’ve also heard that SoftBank had been considering an investment. “It was a big miss when SoftBank didn’t invest two years ago,” one source close to the VC said to TechCrunch. But we’ve confirmed also with John Collison — the president of Stripe who co-founded the company with his brother Patrick (who is the CEO) — that SoftBank is not in this round.
Nor will there be any corporate strategics involved in this round. Of note, Collison today confirmed that the bank providing the financial backing for its new cash advance and corporate card services is Celtic Bank, based in Salt Lake City. But the bank is not taking a strategic investment in the company as part of that deal.
Although the round is not yet closed, Collison said the $250 million size is unlikely to change. The round should close in the next several weeks, he added.
Stripe has long been reluctant to talk about when it might consider going public, and this round will put that prospect off even further. “We are still very happy as a private company,” Collison said today. “Our emphasis remans on the long-term opportunities.”
Stripe spent the first several years of its life slowly building up its payments business — which primarily consisted of providing an API to e-commerce businesses so that they could easily integrate a payments option in their apps or websites.
But in more recent years, it’s started to accelerate its growth with a significantly larger range of financial services — notably, now it describes its business as a “Global Payments and Treasury Network.” The latest products — cash advances and credit cards — are coming on the heels of other services that include incorporation services, fraud protection and and more.
All this means not only that the company can diversify its own revenues, but it can differentiate itself from (or, in some cases, offer the same services as) its competitors. Others offering similar services to Stripe’s include PayPal and Adeyn on the payments front, but as it adds more services, it’s also opening new competitive fronts with other rivals, now including Square, Brex and Clearbanc.
While the U.S. remains Stripe’s main market, especially for new launches, it’s getting increasingly global. The company last week expanded its payments out to eight more countries and that is set to expand again to total 40 in the coming months.
The company says it processes “hundreds of billions of dollars a year for millions of businesses worldwide,” although it declines to give specific numbers. Wayfair, Airbnb, Twilio, GitHub and The RealReal are among the kind of “enterprise” customers that it hopes to target more. Indeed, as startups in e-commerce grow into huge businesses, they are turning from being the kinds of small companies that Stripe used to target into the big companies that it now wants to target.
“This comes in the context of the fact that we feel strongly about Stripe’s role in the growing internet economy,” Collison said.
As we have pointed out before, the internet economy, for all its seeming ubiquity, is still a small part of all commerce, which is one reason brick and mortar is likely to be another target for Stripe in the long run, building on the point-of-sale services it already provides — even as the company continues to reap the rewards of its traction in the digital universe.
“Even now, in 2019, less than eight percent of commerce happens online,” said John Collison, president and co-founder of Stripe, in a statement announcing the round. “We’re investing now to build the infrastructure that’ll power internet commerce in 2030 and beyond. If we get it right, we can help the internet fulfill its potential as an engine for global economic progress.”
Updated with comments from John Collison, the co-founder of Stripe
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$100M Grant for the Web fund aims to jump-start a new way to pay online
Getting paid for providing content online isn’t simple, and as the ad-based economy continues to collapse, pretty much everyone is looking for alternatives. One problem: While the web is great at moving images and audio and files around, it has a real problem with money. Coil, Mozilla and Creative Commons hope to change that with a native web payments standard and $100 million to get it off the ground.
“Web monetization” is the name of the game here, not just generally but also the specific new web protocol being proposed. It’s meant to be an open, interoperable standard that will let anyone send money to anyone else on the web.
That doesn’t mean it sprang fully formed out of nowhere, though. It’s based on a protocol called Interledger pursued by former Ripple CTO Stefan Thomas in his new company Coil.
“We were basically applying the concept of internet protocol to payments — routing little packets of money,” Thomas told TechCrunch, though he was quick to add that it’s not blockchain-powered. Those systems, he said, are useful in their place, but end up bogged down in upkeep and administration. And services like Flattr are great, he said, but limited by the fact that they’re essentially run by a single company.
Interledger, he explained, is a protocol for securely and universally connecting existing payment systems in a totally agnostic way. “It supports any underlying payment structure, bitcoin or a bank ledger or whatever, and any connection you use, satellite or Wi-Fi, it doesn’t care. We were working on it for a long time, since like 2015, and last year were like, well, how do we get this out into the real world?”
The answer was a new company, for one thing, but also partnering with open web advocates at Mozilla and Creative Commons on Grant for the Web, a $100 million fund to disburse with their input. Both have a seat at the table in selecting grant recipients, and the latter is a recipient itself.
“This is an opportunity for CC to experiment with optional micropayments in CC Search,” said Creative Commons interim CEO Cable Green. “If users want to provide micropayments to authors of openly licensed images, to show gratitude, we’re interested in exploring these options with our global community.”
“An open-source micropayment protocol and ecosystem could be good for creators and users,” he continued. “Building a web that doesn’t rely on data acquisition and advertising is a good thing.”
The $100 million fund is all Coil money, which makes sense, as Coil was founded to promote and develop the Interledger and Web Monetization protocols. Huge funding pushes don’t seem like the ordinary way to establish new web standards, but Thomas explained that payments are a unique case.
“The underlying business model for the web is kind of broken,” he said. And that’s partly by design: Enormous companies with vested interests in existing payment and monetization structures are always working to maintain the status quo or shift it in a favorable direction — companies like Google that rely on advertising, or Visa and others that power traditional payment methods.
“From our perspective, what the standard is ultimately competing with is proprietary platforms with billions in funding,” Thomas said.
The $100 million fund will be spread out over five years or so, and will be awarded both to companies and people that use or plan to use the Web Monetization standard in an interesting way, and to content creators who are poorly served by existing monetization methods.
Long-tail content that’s nevertheless important, like investigative journalism or documentaries from and by marginalized communities, is one of the targets for the fund. Grants could come in the form of direct funding, or matching subscribers’ contributions. There’s no quid pro quo, Thomas said, except for a hard minimum of half the content being released under an open license like Creative Commons — which that organization is likely excited about.
Right now a subscription-based browser extension that allows easy payments to sites that have implemented the standard is the only way to get in the door. Admittedly that’s not a very sexy onboarding experience. But part of the fund is intended to juice the development and adoption of the standard much more widely.
It’s a way — though an expensive one, sure — to show that an alternative model exists to the traditional ad-based or subscription-based methods of supporting content.
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India’s OkCredit raises $67M to help small merchants digitize their bookkeeping
OkCredit, a Bangalore-based startup that enables small merchants to digitize their bookkeeping, has raised $67 million in a new financing round to grow its business in the nation.
The Series B financing round for the two-year-old startup was led by Lightspeed and Tiger Global. The new round, which follows the Series A in June, increases OkCredit’s total raise to $83 million.
OkCredit operates an eponymous mobile app that allows merchants to keep track of their day-to-day purchases and sales. Last month, OkCredit founders told TechCrunch in an interview that the app had amassed more than 5 million active merchants across 2,000 cities in India.
Amy Wu, a partner at Lightspeed US, said OkCredit’s active users have grown 76 times since the beginning of the year. It’s one of the fastest-growing companies we’ve seen and reflects the incredible virality and network effects of the business,” Wu added.
A wide range of merchants, from roadside vendors to grocery shop owners and pharmacies, have joined OkCredit.
Even as more than 500 million users in India today are online, most merchants in the nation are yet to digitize their business, according to industry estimates. They still rely on large notebooks to keep a log of their transactions.
“Technology has moved from collecting payments in cash, to using point-of-sale machines. More recently, QR codes, paper bills turned to printed bills. But the one thing that has not changed is the fact that most customers still purchase goods on credit recorded in a notebook,” Harsh Pokharna, chief executive of OkCredit said in a statement.
Pokharna told TechCrunch today that the startup will use the capital to hire more people and grow its merchant user base. The startup also plans to build more products for merchants.
Vyapar and KhataBook are two more startups in India that are attempting to solve a similar problem.
In a statement, Harsha Kumar, a partner at Lightspeed, said, “technology adoption in India will happen across sectors and segments. For the longest time, mSME as a segment was ignored but we have seen through Udaan, OkCredit and other Lightspeed investments in the SME space that tech usage is growing rapidly. Very excited and honored to have a front row seat in this journey!”
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Payments giant Stripe debuts a credit card in its latest step into the financing fray
Last week, when the popular payments startup Stripe made some waves with its first move into money lending through the launch of Stripe Capital, we reported that the company was also soon going to be launching a credit card. Now, that news is official. Today, the company is doubling down on financing with the launch of corporate cards for business customers.
Announced officially today to coincide with the company’s developer event Stripe Sessions, the Stripe Corporate Card — as the product is officially called — is a Visa that will be open to businesses that are incorporated in the U.S., although they can operate elsewhere.
Notably, users are expected to pay their balance in full each month, so for now there is no interest rate, or fee, to use the card, with Stripe making its money by way of the interchange fee that comes with every transaction using the card.
“We’re not freezing cards based on late or no payments,” Cristina Cordova, the business lead overseeing the launch, said in an interview. “A pretty common reason for non-payment is that a person switched bank accounts and forgot to update the information. But we think we’ll have fewer problems because we have banking information for accepting revenue, by way of our payments business.”
The move is another major step ahead for Stripe as it continues to diversify its business and bring on more financial products to become a one-stop shop for e-commerce and other companies for all the transactions they might need to make in the course of their lives. It is a little ironic that it’s taken years for credit cards to get added into the mix, considering Stripe’s earliest homepages and marketing efforts were built around the design of a credit card (a reference to taking payments online, not issuing credit, of course).
In any case, the list of products now offered by Stripe is long — longer, you might say, than it takes to incorporate a Stripe service into a developer workflow. In addition to its API-based flagship payments product — which is available as a direct service or, via Stripe Connect, for third parties via marketplaces and other platforms — it offers billing and invoicing, in-person payment services (via Terminal), business analytics, fraud prevention on transactions (Radar), company incorporation (Atlas) and a range of content around business strategy.
Some of these Stripe products are free to use, and some come at a price: The main point for offering them together is to build more engagement and loyalty from customers to keep them from migrating to other services. In that regard, credit cards are a cornerstone of how businesses operate, to handle day-to-day expenses in a more accountable way, and this is an area that is already well-served by others, including startups like Brex but also a plethora of challenger and traditional banks. So as much as anything else, this is a clear move to help stave off competition.
At the same time, it underscores how Stripe is leveraging the huge amount of data that it has amassed about its users and payments on the platform: It’s not just about enabling single services, but about using the byproducts of those services — data — to put fuel into new products.
Today, to underscore its global ambitions in that regard, Stripe is adding some expansions to several of its existing products. For example, it will now allow businesses to make payouts in local currencies in 45 countries (an important detail, for example, for marketplaces and network-based companies like ridesharing businesses).
The credit card product will follow a model similar to that of Stripe Capital. As with the lending product, there is a single bank issuing the credit and the card. Amber Feng, head of financial infrastructure for Stripe, confirmed to me that it is actually the same bank that’s providing the cash behind Stripe Capital. Stripe is still declining to name the bank itself, but hints that we may hear more about it soon, which leads me to wonder what news might be coming next.
(Funding perhaps would make sense? The company has raised a whopping $785 million to date and has a valuation of $22.5 billion at the moment. Given that Stripe has made indications that a public listing is not on the cards soon, that might imply, with the launch of these new financing products, that more capital might be raised soon.)
Also similar to Stripe Capital, the underwriting of the card is based on Stripe data. That is to say, business users are verified and approved based on turnover (revenues) as measured by the Stripe payments platform itself; and in cases where applicants are “pre-revenue,” they can be evaluated based on other data sources. For example, if they have used Stripe Atlas to incorporate their businesses, the paperwork supplied for that is used by Stripe to vet the customer’s suitability for a credit card.
Notably, the cards will be delivered in the spirit of instant gratification: If you are applying and get approved, you can within minutes download a virtual card to your Apple Wallet as you await the physical card to arrive in the post.
Stripe is big on data in its own business, and it’s bringing some of that into this product with spending controls that can be set by person and by category; real-time expense reporting by way of texts; rewards of 2% back on spending in the business’s most-used categories; and integration with financial software like QuickBooks and Expensify.
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8-month-old startup FPL Technologies raises $4.5M to improve credit card experience in India
An eight-month-old startup in India that wants to improve the user experience of credit card holders in the nation has received the backing of at least two major investors.
Pune-based FPL Technologies said Thursday it has raised $4.5 million from Matrix Partners India, Sequoia Capital India and others in its maiden financing round.
In an interview with TechCrunch earlier this week, Anurag Sinha, co-founder and CEO of FPL Technologies, said the startup aims to build a full-stack solution to reimagine how people in India get their first credit card and engage with it.
Even as hundreds of millions of people in India today are securing loans from organized financial lenders, most of them are unable to get a credit card. Fewer than 25 million people in the country today have a credit card, according to industry estimates. And even those who have a credit card are not exactly pleased with the experience.
Vibhav, Anurag, Rupesh, co-founders of FPL Technologies, pose for a picture
Much of the blame goes to banks and other credit card issuing firms that are largely relying on archaic technology to operate their plastic card business.
Sinha, an industry veteran, said through his startup he aims to address a wide range of pain points of credit card holders, such as in-person meeting or telephonic interaction with bank representatives for getting a credit card, having to talk to someone to get basic support and not being able to mask the card’s identity when shopping online.
The startup, which employs about 20 people, aims to build the mobile credit card service in the next couple of months, but in the meantime, it is offering an app called OneScore to help users check their credit score and learn how to improve it. Sinha said OneScore, unlike most of its rivals, doesn’t sell the data of customers to third-party agencies.
The app was launched two months ago and has already amassed more than 100,000 users, Sinha said. These users would get the first dibs on the startup’s mobile credit card, he said.
In a statement, Shailesh Lakhani, managing director of Sequoia Capital India, said, “When they presented a plan to modernize credit cards in India it immediately resonated with the Sequoia India team. It’s a delight to partner with them as they work on developing more flexible, affordable and easier to use financial products for Indian consumers.”
In recent months, a handful of startups in India have started to explore ways to expand the reach of credit cards in the nation and incentivize users to become more responsible with how they engage with it. Bangalore-based SlicePay offers a payment card with a pre-approved credit line for students, gig-workers, freelancers and startup employees. CRED, a startup by industry veteran Kunal Shah, recently raised $120 million to motivate users to improve their financial behavior.
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Bunq simplifies group payment tracking and adds analytics
European challenger bank Bunq is announcing a handful of updates today. You now get a better overview of your account with more insights on how you spend money. If you’re going on vacation with someone else, you can now choose to automatically add transactions to a Slice Group. There are also improvements to VAT management for business users.
Slice Groups are shared accounts for owners of the Bunq Travel Card. You can create a group with multiple Bunq users and then add expenses to the group. You can’t add money to a Slice Group directly. It is essentially a group accounting feature that lets you keep track of who paid for what, who has a positive balance and who has a negative balance.
While you could easily add Bunq transactions to a group, you still had to manually add them every time there are some new transactions. You can now turn on AutoSlice, a feature that lets you temporarily add all card transactions to a Slice Group.
In other news, Bunq wants to give you more information about your spending habits. It starts with a new feature called Bunq Insights. As the name suggests, your payments are now automatically categorized so that you can see a breakdown of what you do with your money.
When you travel, Bunq now gives you information about your travel destination, such as the exchange rate as well as tips and tricks for that country. Bunq users can add recommendations for other Bunq users.
And if you’re always wondering if you’re spending too much money after getting paid, Bunq now tries to predict how much money you’ll have left at the end of the month. The company analyzes your past transactions to predict how much you’re going to spend over the coming weeks.
Finally, Bunq is updating AutoVAT for business users who have to deal with VAT in Europe. In addition to setting aside VAT you’ll have to pay back, the app now counts how much VAT you’ve paid so far so that you know how much you can reclaim. By combining these two figures, you get the exact VAT amount for your taxes.
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India’s mobile payments firm MobiKwik reaches rare key profit milestone
Indian mobile payments firm MobiKwik has reached a milestone very few of its local rivals can even contemplate: not burning money. The 10-year-old Gurgaon-headquartered firm said Tuesday it is now generating a profit excluding interest, taxes, depreciation and amortization.
“We have been in an ecosystem where we have seen a lot of high-growth and several regulatory changes in the payments domain. But what we realized was that payments alone is likely not going to be a very profitable business,” Bipin Singh, co-founder and CEO of MobiKwik, told TechCrunch in an interview.
To get to the path of profitability, MobiKwik has made a number of significant changes to its business in recent years. It stopped participating in the race to aggressively acquire users and fighting with heavily backed firms such as Paytm, which has raised more than $2 billion to date.
Paytm remains unprofitable and an analysis of its financial performance shows that this is not going to change anytime soon. Google, which also offers a payments service in India, has no shortage of cash, either. MobiKwik has raised about $118 million to date from Sequoia Capital, American Express and Cisco Investments, among others.
Upasana Taku, co-founder and COO of MobiKwik, said the company has taken inspiration from Kotak and ICICI banks, both of which have about 15 million to 20 million customers — a fraction of many digital payment apps — but are profitable. MobiKwik, which employs 400 people, has 110 million users, she said.
In the last two and a half years, MobiKwik has cut down on cashbacks it bandies out to users — a practice followed by every company offering a payments solution in India — and focused on building financial services on top of its wallet app to retain customers and find additional sources of revenue.
The company continues to focus on its mobile wallet and payments processing businesses that account for about 75% of its revenue, but its growing suite of financial services, such as providing credits and insurance to customers, is already bringing the rest of the revenue, she said.
That’s not surprising, as India remains alarmingly under served. Fewer than 50 million credit cards are in circulation in the nation currently, and for people with limited income, getting a loan of any size remains a major challenge.
“Even the population that has access to smartphones and cheap internet data can’t get a credit card in India. We found it a good match for the growth of our payments app. We started serving these users who have the discipline to repay money and have certain kind of income,” the couple said, who are now also donning the role of angel investors.
MobiKwik works with banks and other lenders to finance loans between Rs 5,000 ($69) to Rs 100,000 ($1,380). In the 18 months since it started offering this, MobiKwik has provided 800,000 loans and disbursed $100 million.
In late 2018, the company launched “sachet-sized” insurance plans to provide protection from cyber fraud, fire, accident and hospitalization. These sachets start at as little as Rs 20 (28 cents) and thousands of users buy these everyday. Similarly, it also allows users to buy mutual funds for as little as $1.30.
MobiKwik expects its revenue to hit $69 million in the financial year that ends in March next year, up from $28 million a year earlier. The company, which expects to turn fully profitable by fiscal year 2021, plans to go public in four to five years, Taku said.
MobiKwik competes with a number of players, many of which are increasingly adding financial services, such as loans, to their platforms. Since these digital platforms are able to process loans without the need of salespeople and support staff, it becomes feasible for banks to chase customers with weak financial power.
India’s overall retail credit demand is expected to grow 60% to $771 billion over the next four years, according to the Digital Lenders Association of India.
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