CRM
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Social CRM Provider Capillary Technologies Raises $45M, Acquires MartJack
Capillary Technologies, the Singapore-based social CRM company, has raised a $45 million Series C to fuel its evolution into an omnichannel retail platform. The round was led by Warburg Pincus with participation from returning investors Sequoia Capital and Norwest Venture Partners and brings Capillary’s total funding so far to $79.1 million. Read More
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Salesforce Lightning Ushers In New Design For Core CRM Product
Salesforce.com lifted the curtain on Salesforce Lightning today, the completely redesigned version of its core CRM product. As is often the case with Salesforce, the announcement included several pieces. At the same time, it announced the first in a series of industry-specific CRM packages. The new version has been designed with a cleaner, more modern looking interface. It streamlines… Read More
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Microsoft Acquires Sales Contest Platform FantasySalesTeam, Will Integrate Into Dynamics CRM
Microsoft announced this morning the acquisition of Austin, Texas-based Incent Games, the makers of a “sales gamification” platform called FantasySalesTeam. As the name implies, the company’s software allows sales organizations to run contests that are similar to those found in fantasy sports. Microsoft says today it will make this feature available to its own customers in… Read More
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The Martial Arts Of Customer Relationship Management
After spending six years with startups in the Salesforce.com ecosystem, I’ve spent the last six months as an EIR at Foundation Capital. One of the things I hear repeatedly from entrepreneurs as they illustrate their startup’s potential is their plan to “disrupt Salesforce.” Read More
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Salesforce Shares Pop As Rumors Of Microsoft Buying The CRM Shop Circulate
Shares of Salesforce popped today following a report that Microsoft is a potential candidate to purchase the public company best known for its work in customer relationship management. Salesforce, worth around $47 billion as of the time of writing, saw its shares pop several points in the wake of the news, before seeing its price retreat to nearly pre-news levels. Read More
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Airtable Launches Its API And Embedded Databases
Two months after launching its unique organizational tool, Airtable is rolling out two new features that’ll make it easier to share your personal spreadsheet/database hybrids with others in a way they’ll find useful. In addition to sharing direct read or edit access to the relational databases you create in its app, Airtable is today letting you draw from the underlying data using… Read More
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Assured Labor Raises $6.75M, Has Connected Workers With 100K Jobs In Latin America’s Informal Sector
Long before LinkedIn went public or before a plethora of on-demand startups began washing the Bay Area and other U.S. cities with services at the click of a button, there was this startup from an MIT grad called Assured Labor. David Reich started the company in 2008 to make informal labor markets in Latin America faster and more transparent for low-skilled workers. It was a social enterprise… Read More
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Cloze Debuts A Smart, Personal Assistant App For Managing Your Professional Relationships
Cloze today is rolling out a new application aimed at business professionals. It promises a smarter view of your contacts by allowing you to automatically track email messages, phone calls, meetings, notes, social updates and more in a single application on iPhone, iPad and the web. The idea is to offer individuals whose business requires them to maintain relationships an easy way to… Read More
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New RelateIQ Reporting Shoots For Deeper Insight
RelateIQ, a tool that helps growing businesses manage their sales, announced a major update today that brings advanced reporting to the tool. This is a feature that has been long overdue. The company, which was sold to Salesforce.com last July for $390M provides CRM services for small companies. Its differentiator to this point has been to help small businesses manage their CRM automatically… Read More
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Immediately Is An Email App For Sales Reps That Tracks When Messages Are Read
SquareOne, an email startup that launched its iOS app for organizing messages earlier this year, has now pivoted to become Immediately, an email app designed with the needs of sales reps in mind. The new app, which is currently live on the web and on iPhone, is an email client application offering features like reminders, templates, scheduling and Salesforce sync, as well as the ability to… Read More
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