CRM
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Charlie Briefs You On Your Upcoming Meetings By Emailing You One-Pagers On Attendees
A new web application called Charlie has raised a seed round of $1.75 million led by Lightbank Capital. The product emails you short, automatically generated one-pagers detailing what you need to know about the people you’re about to meet with, based on your Google Calendar entries. Read More
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Salesforce Introduces Interactive Mobile Customer Service And Gives Core CRM A Makeover
Dreamforce, Salesforce.com’s conference extravaganza, is coming next week, and Salesforce has some big announcements ahead of their showcase starting with an update to their core CRM product, now known as Sales Cloud 1 and their customer service piece, now known as Service Cloud 1. All of their nifty branding aside, it is an attempt by Salesforce to spiff up the platform, which is 15… Read More
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SurveyMonkey Makes Its First Investment, Leads Mobile App CRM Solution Provider Apptentive’s $5.3M Series A
Apptentive, a company offering in-app feedback tools that allow developers to engage an app’s users, communicate directly, request reviews and more, has now closed on $5.3 million in Series A funding. In an unusual turn, the new funding round was led in part by SurveyMonkey, and will see Damon Cronkey,VP of Corporate Development and Strategy for SurveyMonkey, joining… Read More
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Clean CRM Data Starts With A Great Mobile Experience
There is no doubt that Salesforce is one of the most widely used customer relationship management systems. However, the shift to BYOD is changing the game for sales and marketing, and we need an immediate infusion of technology in CRM. The Dark Age Of Enterprise Software Is Ending
Enterprise software has been a critical tool to help companies organize data and automate painfully manual processes. And unfortunately little else. To call enterprise software “dumb” might be slightly unfair, but as “smart” devices begin to proliferate it’s time we all accept that today’s software that we use to run our businesses is painfully ill-equipped… Read More
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Google Shuts Down TalkBin, A Feedback Platform For Businesses It Acquired In 2011
TalkBin, a customer feedback platform for businesses that was incubated at Y Combinator and then acquired by Google in 2011, is being shut down on July 31, citing “dwindling usage.”
Enquiries sent to the company are receiving a brief autoreply saying that the service is no longer being maintained or supported, that it will be shut down effective July 31, and with suggestions of… Read More
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Mobile-First Predictive Sales Tool Clari Raises $20M More To Widen Its Big Data Net
It was just in April that Clari — a mobile-first sales tool that uses data science and predictive analytics to help sales people do their jobs — emerged from stealth with $6 million in backing from Sequoia. Today the company is announcing another funding milestone: a Series B round of $20 million. Andy Byrne, the company’s founder and CEO, says Clari plans to use the funds… Read More
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