payments

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Cleo, the chatbot that wants to replace your banking apps, has stealthily entered the U.S.

With little fuss or fanfare, Cleo, the London-based startup that offers an AI-powered chatbot as a replacement for your banking apps, has begun quietly offering its service to U.S. customers. Just 21 days in, I understand the U.K. fintech is already signing up 1,000 users across the pond per day.

Described as an “alpha version” by the chatbot itself (see screenshot below), the U.S. version sees Cleo add support for 647 banks and counting, a reflection of how fragmented the banking market in the U.S. is. As you’d expect, Cleo keeps the same conversational interface as its U.K. counterpart, albeit with what I’m told is a developing U.S. dialect (and selection of Gifs!). You can ask for and receive insights into your spending across multiple accounts and credit cards, broken down by transaction, category or merchant.

In addition, Cleo also lets you take a number of actions, including some based on the financial data it has gleaned. You can send money to your Facebook Messenger contacts via Cleo, donate to charity, and set spending goals and alerts and other fun financial antics.

The bigger picture is to offer Cleo’s mostly millennial users a more accessible and intelligent way to manage their money, and ultimately become their default financial control centre, including recommending ways to save money and automatically switching to the best value products, whether that be financial or other services such as utilities.

It is a proposition that appears to be resonating with users. In the U.K., Cleo now claims more than 150,000 users, while I understand, following the startup’s stealthy, although tentative, U.S. expansion it is on track for 200,000 users globally. A source tells me the company is also eyeing up further international moves, citing Canada, Australia, New Zealand, Ireland, Singapore, and South Africa as next up on the road map.

What is fascinating now that we can see Cleo’s global ambitions begin to play out is the potential speed the U.K. startup can move because of the decision not to become a bank in its own right, which would otherwise bring significant capital and regulatory friction, not least in the fragmented U.S. market.

Cleo co-founder Barney Hussey-Yeo has always said that it is better to focus on building a better and smarter UI/UX than re-inventing the current account itself, even if the ultimate goal is somewhat the same. Or, to put it more simply, he argues that “nobody needs to be a bank to replace your banking app“.

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Keyo modernizes housing with rent auto-pay that boosts your credit

 There’s nothing we spend more money on for a worse experience than housing. Keyo wants to fix all of it. The audacious startup envisions a world where a building’s other tenants get $20 to show you an available apartment on your schedule. Where you auto-pay your rent online. Where you get local business perks and can communicate maintenance requests through an app. And where… Read More

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Say goodbye to Android Pay and hello to Google Pay

 As we reported last month, Google is uniting all of its different payment tools under the Google Pay brand. On Android, however, the Android Pay app stuck with its existing brand. That’s changing today, though, with the launch of Google Pay for Android. With this, Google is rolling out an update to Android Pay and introducing some new functionality that the company hopes will make… Read More

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WhatsApp has launched person-to-person payments into beta in India

 WhatsApp has begun testing a new payments feature in India that will allow people to send money to other WhatsApp users, excluding merchant accounts. The feature is currently in beta, according to sources familiar with the company’s plans, but hasn’t been publicly announced because it’s not widely available at this time. The company has been  working on support for a… Read More

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Facebook lets you tip game live streamers $3+

 Facebook Live is launching monetization for video gameplay streamers, allowing users to tip creators a minimum of $3 via the desktop site. Right now, the contributor of the tips doesn’t get any special call-out or privileges, though Facebook tells me it’s considering different options for creators and gamers. Read More

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Google brings its different payment platforms together under the Google Pay brand

 Google is simplifying the way it presents its different payments tools to consumers, uniting them under a new brand called Google Pay. In a Google blog post, Vice President of Product Management for Payments Pali Bhat described this as more of a rebranding than a change to the underlying products or technology. He said the products being brought together include Android Pay (Google’s… Read More

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Commerce platform iZettle raises $47M at a $950M valuation

 iZettle — the commerce platform based out of Stockholm that competes against companies like Square, Paypal and SumUp to provide card transactions using smartphones and tablets as well as related accounting services — has raised another €40 million ($47 million) as it approaches a $1 billion valuation. CEO and co-founder Jacob de Geer told TechCrunch the money will go towards… Read More

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French peer-to-peer payment app Lydia adds Apple Pay support

 A peer-to-peer payment app that works similarly to Venmo from startup Lydia in France now works with Apple Pay (a feature originally announced in July), making it possible to spend your balance from the app wherever MasterCard and Apple Pay are accepted. It’s a neat use of Apple Pay to make it possible to do mobile payments without requiring that a user have a credit card – and it… Read More

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Revolut merges mobile banking with cryptocurrency trading

 Revolut is merging traditional banking and cryptocurrency to let you buy, sell, trade, and hold Bitcoin, Litecoin, and Ether alongside 25 world fiat currencies. The $90 million-funded mobile banking startup is trying to erase the divide between old and new money. Revolut‘s CEO Nikolay Storonsky announced on stage today at TechCrunch’s Disrupt Berlin conference that… Read More

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