Messenger
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Facebook introduces a Messenger plugin for business websites
Facebook Messenger is coming to businesses’ own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with businesses on their websites using Messenger, and continue those conversations across web, mobile and tablet devices. While there are already plenty of customer support and chat plugins… Read More
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You can now PayPal friends in Messenger and get help via chat
PayPal users in the U.S. will now be able to send and receive person-to-person payments over Facebook Messenger, the company announced this morning. The deeper integration with Messenger’s platform, which will also include PayPal’s first customer service bot for handling customer questions and requests for help, follows a series of tie-ups between the two companies. Last year,… Read More
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Facebook Messenger debuts a new look focused on improving navigation
Facebook Messenger is getting a new look. No, it’s not getting rid of its Stories feature, Messenger Day, but is instead making a series a smaller changes to the way the content on its home screen is organized in an effort to speed navigation and help you pick up where you left off on your last visit. The update introduces new tabs to the top of Messenger’s main screen for… Read More
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Spotify is launching a Messenger bot for sharing song clips with friends
Spotify will be launching a bot for Facebook Messenger users that lets friends discover and share music directly in their chats. The bot, which takes advantage of Facebook’s soon-to-launch chat extensions, includes search tools, music recommendations, and sharing functionality for sending 30-second song clips to friends that can either be listened to within Messenger, or launched in… Read More
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Facebook Messenger now supports group payments
Facebook introduced person-to-person payments within Messenger in early 2015, but today the company announced the feature is expanding to support groups, as well. The payments feature essentially works the same in group chats as in private ones, but now allows users to pay either everyone in the group or individual members through a click of the payments icon. Read More
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As Messenger’s bots lose steam, Facebook pushes menus over chat
Facebook’s Messenger bots may not be having the impact the social network desired. Just yesterday, online retailer Everlane, one of the launch partners for the bot platform, announced it was ditching Messenger for customer notifications and returning to email. Following this, Facebook today announced an upgraded Messenger Platform, which introduces a new way for users to interact with… Read More
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Google inks third carrier, Telenor, to its Android RCS messaging play
Another mobile carrier, Telenor, has partnered with Google to roll out a next-gen SMS tech — this time targeting Android users in Europe and Asia. Facebook Messenger begins testing ads…and they’re big
Facebook today is beginning to test integrating ads into its mobile messaging app’s user interface. The company says it will launch what it characterizes as a “very small test” in Australia and Thailand, which will allow businesses to place an ad on the Messenger home screen. These fairly prominent card-style ads include image thumbnails accompanied by text and a link. Read More
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Facebook Messenger now works in Android Auto
On the heels of Google’s announcement that its in-car infotainment platform Android Auto can now function as a standalone mobile app, Facebook today announced that it’s now rolling out Android Auto integration on Messenger. That means Android Auto users will be able to listen to and reply to texts from friends on Messenger using voice commands. Android Auto already lets… Read More
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Facebook Messenger now supports PayPal payments in bots, will track your PayPal receipts
PayPal is deepening its relationship with Facebook, and will now become one of the payment options within Messenger, among other integrations. That means customers who shop via the growing number of chatbots from online merchants will be able to transact on Messenger using PayPal’s payment service. In addition, as part of this deal, PayPal says it will make it easier to link your… Read More
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