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As online gaming becomes the new social forum for living out virtual lives, a new startup called Medal.tv has raised $3.5 million for its in-game clipping service to capture and share the Kodak moments and digital memories that are increasingly happening in places like Fortnite or Apex Legends.
Digital worlds like Fortnite are now far more than just a massively multiplayer gaming space. They’re places where communities form, where social conversations happen and where, increasingly, people are spending the bulk of their time online. They even host concerts — like the one from EDM artist Marshmello, which drew (according to the DJ himself) roughly 10 million players onto the platform.
While several services exist to provide clips of live streams from gamers who broadcast on platforms like Twitch, Medal.tv bills itself as the first to offer clipping services for the private games that more casual gamers play among friends and far-flung strangers around the world.
“Essentially the next generation is spending the same time inside games that we used to playing sports outside and things like that,” says Medal.tv’s co-founder and chief executive, Pim DeWitte. “It’s not possible to tell how far it will go. People will capture as many if not more moments for the reason that it’s simpler.”
The company marks a return to the world of gaming for DeWitte, a serial entrepreneur who first started coding when he was 13 years old.
Hailing from a small town in the Netherlands called Nijmegen, DeWitte first reaped the rewards of startup success with a gaming company called SoulSplit. Built on the back of his popular YouTube channel, the SoulSplit game was launched with DeWitte’s childhood friend, Iggy Harmsen, and a fellow online gamer, Josh Lipson, who came on board as SoulSplit’s chief technology officer.
At its height, SoulSplit was bringing in $1 million in revenue and employed roughly 30 people, according to interviews with DeWitte.
The company shut down in 2015 and the co-founders split up to pursue other projects. For DeWitte that meant a stint working with Doctors Without Borders on an app called MapSwipe that would use satellite imagery to better locate people in the event of a humanitarian crisis. He also helped the nonprofit develop a tablet that could be used by doctors deployed to treat Ebola outbreaks.
Then in 2017, as social gaming was becoming more popular on games like Fortnite, DeWitte and his co-founders returned to the industry to launch Medal.tv.
It initially started as a marketing tool to get people interested in playing the games that DeWitte and his co-founders were hoping to develop. But as the clipping service took off, DeWitte and co. realized they potentially had a more interesting social service on their hands.
“We were going to build a mobile app and were going to load a bunch of videos of people playing games and then we we’re going to load videos of our games,” DeWitte says.
The service allows users to capture the last 15 seconds of gameplay using different recording mechanisms based on game type. Medal.tv captures gameplay on a device and users can opt-in to record sound as well.
“It is programmed so that it only records the game,” DeWitte says. “There is no inbound connection. It only calls for the API [and] all of the things that would be somewhat dangerous from a privacy perspective are all opt-in.”
There are roughly 30,000 users on the platform every week and around 15,000 daily active users, according to DeWitte. Launched last May, the company has been growing between 5 percent and 10 percent weekly, according to DeWitte. Typically, users are sharing clips through Discord, WhatsApp and Instagram direct messages, DeWitte said.
In addition to the consumer-facing clipping service, Medal also offers a data collection service that aggregates information about the clips that are shared by Medal’s users so game developers and streamers can get a sense of how clips are being shared across which platform.
“We look at clips as a form of communication and in most activity that we see, that’s how it’s being used,” says DeWitte.
But that information is also valuable to esports organizations to determine where they need to allocate new resources.
“Medal.tv Metrics is spectacular,” said Peter Levin, chairman of the Immortals esports organization, in a statement. “With it, any gaming organization gains clear, actionable insights into the organic reach of their content, and can build a roadmap to increase it in a measurable way.”
The activity that Medal was seeing was impressive enough to attract the attention of investors led by Backed VC and Initial Capital. Ridge Ventures, Makers Fund and Social Starts participated in the company’s $3.5 million round as well, with Alex Brunicki, a founding partner at Backed, and Matteo Vallone, principal at Initial, joining the company’s board.
“Emerging generations are experiencing moments inside games the same way we used to with sports and festivals growing up. Digital and physical identity are merging and the technology for gamers hasn’t evolved to support that,” said Brunicki in a statement.
Medal’s platform works with games like Apex Legends, Fortnite, Roblox, Minecraft and Oldschool Runescape (where DeWitte first cut his teeth in gaming).
“Friends are the main driver of game discovery, and game developers benefit from shareable games as a result. Medal.tv is trying to enable that without the complexity of streaming,” said Vallone, who previously headed up games for Google Play Europe, and now sits on the Medal board.
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DrLupo, one of the biggest names and most recognizable voices in Fortnite streaming, has closed a sponsorship deal with State Farm.
Bejanmin “DrLupo” Lupo has nearly 3 million Twitch followers and often plays with the world’s most popular streamer, Tyler “Ninja” Blevins. Beloved for his talent and his personality alike, Lupo has also worked as a caster for various Fortnite tournaments and events. Last year, DrLupo held a charity stream for St. Jude’s Research Hospital and raised $1.3 million.
State Farm Marketing Director Ed Gold had this to say:
DrLupo is one of the world’s most followed Fortnite streamers. His philanthropic efforts and massive fanbase make him an ideal partner as we continue to amplify our esports programming and efforts with the gaming community.
This marks State Farm’s first sponsorship of an esports athlete. The sponsorship will include support of the stream through branded replays, live in-stream stunts and product integration (here’s me trying to imagine integrating insurance products into a video game stream), event-based remote streams, sponsored giveaways, and social content.
DrLupo announced the partnership on his stream, saying that he and his family have worked with State Farm for a long time and that he’s very thankful for the opportunity.
#ad I’m so excited to share that I’ll be working with @Statefarm. They’re a company that my family has counted on for many years to keep our minds at ease if something goes wrong. pic.twitter.com/9U0Zwvm9wv
— DrLupo (@DrLupo) January 29, 2019
Sponsorships are certainly not new in the esports world — Newzoo reported that some $359 million would be spent in 2018 on esports sponsorships. That said, this does mark a grown-up shift in an industry whose sponsors have traditionally included energy drink brands, Taco Bell and Totinos Pizza Rolls.
Part of that has to do with the fact that both the viewership and the popular content creators, particularly in Fortnite, have grown up. DrLupo is married with a child, and his family frequently appears on his stream. If his viewers aren’t already age appropriate for insurance products, they soon will be.
But more importantly, the relationship DrLupo (or any other popular streamer) has with his audience is very different from the one Sofia Vergara has with Modern Family fans/Head & Shoulders customers. Streamers spend anywhere from six to twelve hours a day with their audience, often simply shooting the shit. Moreover, viewers can interact through the chat, having actual conversations with the creator.
The potential for brands to harness and translate that influence through esports sponsorships could be quite powerful, but streamers will have to remain diligent to stay authentic considering their audience is a generation that has become entirely numb to and/or incredulous toward advertising.
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Update: Fortnite is back up, with the game and all other features operational.
We have recovered. We will continue to monitor the situation to catch any further problems.
— Fortnite (@FortniteGame) January 29, 2019
Fortnite is currently down for many players. The Twitter account for the Epic Games title, now the most popular video game in the world, confirmed the problem, tweeting “We’re aware that players are experiencing issues when attempting to use Epic Games services. We’re currently working on a resolution and will keep you updated.
We’re aware that players are experiencing issues when attempting to use Epic Games services. We’re currently working on a resolution and will keep you updated.
— Fortnite (@FortniteGame) January 29, 2019
Further details on Epic Games’ status page said it had identified an issue with logins and as of 01:53 UTC was still working on a fix. While the game, login and store are experiencing major outages, Fortnite’s website, forums and messaging services are still operational.
Fortnite’s issues come half a day after Instagram was briefly offline.
Netflix is still up, if you need something to pass the time.
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They may be free, but they sure pay. Games with no upfront cost but a plethora of other ways to make money generated a mind-blowing $88 billion in 2018 according to SuperData’s year-end report — leaving traditional games (and indeed movies and TV) in the dust.
While it may not come as a surprise that F2P (as free to play is often abbreviated) is big business at the end of 2018, the Year of Fortnite, the sheer size of it can hardly fail to impress.
The total gaming market, as this report measures it, amounts to a staggering $110 billion, of which more than half (about $61 billion) came from mobile, which is of course the natural home of the F2P platform.
The $88 billion in F2P revenue across all platforms is large enough to produce a dynamite top 10 and an enormously long tail. Fortnite, with its huge following and multi-platform chops, was far and away the top earner with $2.4 billion in revenue; after that is a jumble of PC, mobile, Asian and Western games of a variety of styles. The top 10 together brought in a total of $14.6 billion — leaving a king’s ransom for thousands of other titles to divide.
The vast majority of F2P revenue comes from Asia. Powerhouse companies like Tencent have been pushing their many microtransaction-based games
“Traditional” gaming, a term that is rapidly losing meaning and relevance, but which we can take to mean a game that you can pay perhaps $60 for and then play without significant further investment, amounted to about $16 billion across PCs and consoles worldwide.
An exception is the immensely popular PlayerUnknown’s Battlegrounds, one of the hits that touched off the “battle royale” craze, which took in a billion on its own — though how much of that is sales versus microtransactions isn’t clear. Amazingly, Grand Theft Auto V, a game that came out five years ago, generated some $628 million last year (mostly from its online portion, no doubt).
The top titles there are nearly all parts of a series, and all lean heavily toward the Western and console-based, with only pennies (comparatively) going to Asian markets. China is a whole different world when it comes to gaming and distribution, so this isn’t too surprising.
Lastly, it would be neglectful not to mention the explosion of viewership on YouTube and Twitch, which together formed half of all gaming video revenue, with Twitch ahead by a considerable margin. But the real winner is Ninja, by far the most-watched streamer on Twitch with an astonishing 218 million hours watched by fans. Congratulations to him and the others making a living in this strange and fabulous new market.
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Netflix thinks “Fortnite” is a bigger threat to its business than HBO. The company in its latest quarterly earnings report released on Thursday said that while its streaming service now accounts for around 10 percent of TV screen time in the U.S., it no longer views its competition only as those services also providing TV content and streaming video.
“We compete with (and lose to) Fortnite more than HBO,” the company’s shareholder letter stated. “When YouTube went down globally for a few minutes in October, our viewing and signups spiked for that time…There are thousands of competitors in this highly fragmented market vying to entertain consumers and low barriers to entry for those with great experiences.”
In other words, Netflix today sees its competition as anyone in the business of entertaining their customers, and eating up their hours of free time in the process. That includes breakout gaming hits like “Fortnite.”
Netflix’s statement comes at a time when the internet, mobile and gaming have been shifting consumer’s focus and attention away from watching TV.
In fact, all the way back in 2012, mobile industry experts were warning that time spent in mobile apps was beginning to challenge television. And a few years ago, apps finally came out on top. For the first time ever, time spent inside apps exceeded that of TV.
Fortnite, in particular, has capitalized on this change in consumer behavior and has now grown to more than 200 million players. (Netflix just reached 139 million, for comparison’s sake.)
In 2018, Fortnite — along with other multiplayer games like PUBG — pushed forward a trend toward cross-platform gaming that’s capable of reaching consumers wherever they are, similar to streaming apps like Netflix. According to a recent report from App Annie, this is just the tip of the iceberg, too. Cross-platform gaming, including not only Fortnite and PUBG, but also whatever comes next, is poised to grow even further in 2019.
Notably, Fortnite, too, has become a place where you don’t just go to play — but rather “hang out.” For kids and young adults, the game has replaced the mall or other parts of the city where kids and teens just go to be around friends and socialize, wrote tech writer Owen Williams on his blog Charged.
“Not only is Fortnite the new hangout spot, replacing the mall, Starbucks or just loitering in the city, it’s become the coveted ‘third place’ for millions of people around the world,” he said.
Roblox, with it over 70 million players, serves a similar purpose.
That means it’s also a real threat to Netflix’s time. If gamers are hanging around a virtual space with friends, they have less time to stream TV. (And perhaps — given that many of the youngest Netflix never got cable to begin with — less desire to watch TV to begin with.)
“I think about it really is as winning time away, entertainment time from other activities,” said Netflix CEO Reed Hastings on Thursday, discussing the threat from those competing for users’ time. “So, instead of doing Xbox or Fortnite or YouTube or HBO or a long list, we want to win and provide a better experience. No advertising on demand. Incredible content,” he said.
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With one click, any semi-skilled hacker could have silently taken over a Fortnite account, according to a cybersecurity firm that says the bug is now fixed.
Researchers at Check Point say the three vulnerabilities chained together could have affected any of its 200 million players. The flaws, if exploited, would have stolen the account access token set on the gamer’s device once they entered their password.
Once stolen, that token could be used to impersonate the gamer and log in as if they were the account holder, without needing their password.
The researchers say that the flaw lies in how Epic Games, the maker of Fortnite, handles login requests. Researchers said they could send any user a crafted link that appears to come from Epic Games’ own domain and steal an access token needed to break into an account.
Check Point’s Oded Vanunu explains how the bug works. (Image: supplied)
“It’s important to remember that the URL is coming from an Epic Games domain, so it’s transparent to the user and any security filter will not suspect anything,” said Oded Vanunu, Check Point’s head of products vulnerability research, in an email to TechCrunch.
Here’s how it works: The user clicks on a link, which points to an epicgames.com subdomain, which the hacker embeds a link to malicious code on their own server by exploiting a cross-site weakness in the subdomain. Once the malicious script loads, unbeknownst to the Fortnite player, it steals their account token and sends it back to the hacker.
“If the victim user is not logged into the game, he or she would have to log in first,” said Vanunu. “Once that person is logged in, the account can be stolen.”
Epic Games has since fixed the vulnerability.
“We were made aware of the vulnerabilities and they were soon addressed,” said Nick Chester, a spokesperson for Epic Games. “We thank Check Point for bringing this to our attention.”
“As always, we encourage players to protect their accounts by not re-using passwords and using strong passwords, and not sharing account information with others,” he said.
When asked, Epic Games would not say if user data or accounts were compromised as a result of this vulnerability.
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The Fortnite community may be polite, but that doesn’t mean they’re getting the customer service they deserve. The Better Business Bureau gave Fortnite maker Epic Games an “F,” the lowest possible grade.
The Better Business Bureau, which is not a government agency but rather a national network of nonprofits that measures how well businesses handle dispute resolution and relays that information to customers, says that 247 of 271 BBB complaints filed in the last year have gone unanswered by Epic.
An Epic spokesperson told Kotaku that “Epic Games is not affiliated with the Better Business Bureau and has redirected all player submitted complaints from the BBB to our Player Support staff.”
Kotaku points out that the BBB isn’t necessarily above reproach. TIME reported in 2013 that the one branch of the BBB based in Los Angeles had been involved in a pay-to-play scheme:
While the BBB offers consumers many services—lists of popular scams to watch out for and such—the organization’s mission isn’t to have your back. From top to bottom, the BBB is funded by the annual dues paid by businesses it anoints with “accreditation,” which allows the companies to put those iconic BBB stamps of approval on their storefronts and websites. This fact raises obvious questions about an inherent conflict of interest: The organization’s customers are businesses, not taxpayers or consumers. How can the BBB serve as an honest broker between businesses and consumers when it is fully funded by one of these parties? Many argue that it cannot — that there’s a natural incentive to paint its paying clients in the best possible light.
Epic Games is not accredited with the Better Business Bureau.
Here’s what the BBB had to say about its rating for Epic Games:
Epic Games is the creator of a number of well-known games that have a global following; in addition to Fortnite and Infinity Blade, they make Unreal, Gears of War, and Shadow Complex. The company has grown significantly in the past twelve months, and their most popular game, Fortnite, currently boasts more than 6 million followers on Twitter. A majority of complaints submitted to BBB against Epic Games deal with customer service and refund or exchange issues. One complainant wrote, “Epic Games failed to protect customer security, resulting in several unsanctioned charges over mine and my partner’s account.” Another complainant added that, “There is no phone number or proper email response time to return my unauthorized charge of $160. Nobody will answer, and I feel cheated.”
Epic has also had issues with account hacking on Fortnite, which has led the company to incentivize two-factor authentication on accounts by offering a special emote.
Though we are moving to an increasingly digital age, with email, Twitter and live-chat customer service growing more prevalent, there are certain instances where customers may feel they need to speak to another human being about their issue. Account hacking and unauthorized charges are two such situations, and the Epic Games support page doesn’t list a phone number, but rather asks customers to look up their question within a support FAQ or email.
We reached out to Epic Games but haven’t heard back.
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Twitch superstar Tyler “Ninja” Blevins has finally settled the debate over just how much he earned in 2018. CNN reports that the gaming phenom pulled in close to $10 million last year, a little tidbit that he revealed to CNN during his press campaign on New Year’s Eve in New York City. (He also tried to get the good people of Times Square to “floss.” They weren’t having it.)

Ninja has more than 20 million subscribers on YouTube, and 12.5 million followers on Twitch, 40,000 of whom are paid subscribers. Ninja told CNN that he thinks of himself as an entrepreneur, comparing his stream to a coffee shop. “They’re gonna find another coffee shop if you’re not there … you have to be there all the time,” he said to CNN.
And when he says “all the time,” he means it. The streamer said he goes live for roughly 12 hours a day, which adds up to about 4,000 hours of gaming over the year.
Part of the money earned from each ad viewed on his YouTube channel, plus part of the profits from bits, donations and monthly subscriptions (ranging from $5, $10 or $25) on Twitch, all head into Ninja’s bank account. And that doesn’t include earnings made from tournament wins and endorsement deals with brands like Uber Eats, Samsung and Red Bull.
It shows just what is possible as esports and Twitch streaming continue to grow. And one of the most influential factors in that growth over 2018 was Fortnite, where streamers and pros not only put on a show for their viewers, but also set a different, far less toxic tone than other gaming communities.
Ninja, for example, decided to stop swearing and using other toxic language as his stream grew in popularity among young people. Other Fortnite streamers, such as NickMercs and Courage, have also fostered more inclusive, supportive communities around their streams.
Epic Games is also doing its part to give streamers like Ninja the format and opportunity to create even more engaging content on their streams through high-stakes tournament and competitive play events, including the Summer and Fall Skirmishes, the Winter Royale and the less-incentivized pop-up cups.
Though $10 million is less than the earnings of top traditional athletes (LeBron James at $36 million and Aaron Rodgers with $67 million, not including endorsements), it’s clear that Ninja and other Fortnite streamers are still very much on the rise.
As long as Epic Games keeps the attention of the gaming community at large, 2019 should see even more financial growth for Ninja and other Fortnite streamers.
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Happy New Year!
The folks over at Epic Games have a special treat in store for players hopping on Fortnite today. In celebration of New Year’s Eve all around the world, Fortnite is having an in-game live event where a massive, dropping disco ball descends on the map each hour, on the hour.
The virtual ball drop has the same affect on players as a boogie bomb, meaning that everyone playing Fortnite is collectively dancing each time the minutes on your clock read :00.
Obviously, the clock has already struck midnight and 2019 has officially begun in many parts of the world, but the in-game ball drop threw some players off guard.
2019 NEW YEAR LEAKED!?!?! pic.twitter.com/T8t81LPEOQ
— dakotaz (@dakotaz) December 31, 2018
A NEW YEARS EVENT ALREADY?
HAPPY EARLY NEW YEARS I GUESS LMAOOO pic.twitter.com/Jwmu1W1klP
— FaZe Thiefs (@Thiefs) December 31, 2018
Nick Chester, Epic’s PR spokesperson, tweeted this in response:
Woke up to learn that many Fortnite players are unaware of time zones. We’re an educational and international game.
Happy New Year to you if you’re already in 2019! https://t.co/CnqzyXfFE5
— Nick Chester (@nickchester) December 31, 2018
2018 was a huge year for Fortnite. Even beyond the turning of a new year, Epic Games has good reason to celebrate.
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My parents are approaching 60. When they were young, they hung out at diners, or drove around in their cars. My generation hung out in the parking lot after school, or at the mall. My colleague John Biggs often talks of hanging out with his nerd buddies in his basement, playing games and making crank calls.
Today, young people are hanging out on a virtual island plagued by an ever-closing fatal storm. It’s called Fortnite .
They hang out in Fortnite the way we used to hang out in basements or back yards. We played games or kicked a ball around, but it was all a pretense for the social aspect.
— Anoop Ranganath (@anoopr) December 10, 2018
The thread above describes exactly what I’m talking about. Yes, people most certainly log on and play the game. Some play it very seriously. But many, especially young folks, hop on to Fortnite to socialize.
The phenomenon of “hanging out” on a game is not new.
I was in a 50 person clan in World of Warcraft in 2004 and we all hung out on a Ventrilo for hours every day for years and years. I saw real romantic relationships begin, grow and die on there. So “x is a place” is a fine observation, but it’s not a new phenomenon.
— Matthew Panzarino (@panzer) December 24, 2018
Almost any popular game results in a community of players who connect not only through the common interest of the game itself, but as real friends who discuss their lives, thoughts, dreams, etc. But something else is afoot on Fortnite that may be far more effectual.
Gaming culture has long had a reputation for being highly toxic. To be clear, there is a difference between talking about someone’s skills in the game and making a personal attack:
“You are bad at this game.” = Fine by me
“You should kill yourself.” = Not fine at all
But many streamers and pro gamers make offensive jokes, talk shit about each other and rage when they lose. It’s not shocking, then, that the broader gaming community that tries to emulate them, especially the young men growing up in a world where e-sports are real, tend to do many of the same things.
But Fortnite doesn’t have the same type of community. Sure, as with any game, there are bad apples. But on the whole, there isn’t the same toxicity permeating every single part of the game.
For what it’s worth, I’ve played hundreds of hours of both Fortnite and Call of Duty over the past few years. The difference between the way I’m treated on Fortnite and Call of Duty, particularly once my game-matched teammates discover I’m a woman, is truly staggering. I’ve actually been legitimately scared by my interactions with people on Call of Duty. I’ve met some of my closest friends on Fortnite.
One such relationship is with a young man named Luke, who is set to graduate from college this spring.
During the course of our now year-long friendship, Luke revealed to me that he is gay and was having trouble coming out to his parents and peers at school. As an older gay, I tried to provide him with as much guidance and advice as possible. Being there for him, answering his phone calls when he was struggling and reminding him that he’s a unique, strong individual, has perhaps been one of the most rewarding parts of my life this past year.
I’ve also made friends with young men who, once they realize that I’m older and a woman and have a perspective that they might not, casually ask me for advice. They’ve asked me why the girl they like doesn’t seem to like them back — “don’t try to make her jealous, just treat her with kindness,” I advised, and then added “OK, make her a little jealous” — or vented to me about how their parents “are idiots” — “they don’t understand you, and you don’t understand them, but they’re doing their best for you and no one loves you like they do” — or expressed insecurity about who they are — “you’re great at Fortnite, why wouldn’t you be great at a bunch of other things?” and “have more confidence in yourself.”
(Though paraphrased, these are real conversations I’ve had with random players on Fortnite.)
There is perhaps no other setting where I might meet these young people, nor one where they might meet me. And even if we did meet, out in the real world, would we open up and discuss our lives? No. But we have this place in common, and as we multitask playing the game and having a conversation, suddenly our little hearts open up to one another in the safety of the island.
But that’s just me. I see this mentorship all the time in Fortnite, in both small and big ways.
Gaming culture is often seen as a vile thing, and there are a wide array of examples to support that conclusion. Though this perception is slowly changing, and not always fair, gamers are usually either perceived as lonely people bathed in the blue glow of the monitor light, or toxic brats who cuss, and throw out slurs, and degrade women.
So why is Fortnite any different from other games? Why does it seem to foster a community that, at the very least, doesn’t actively hate on one another?
First, it’s the game itself. Even though Fortnite includes weapons, it’s not a “violent” game. There is no blood or gore. When someone is eliminated, their character simply evaporates into a pile of brightly colored loot. The game feels whimsical and cartoonish and fun, full of dances and fun outfits. This musical, colorful world most certainly affects the mood of its players.

Logging on to Fortnite feels good, like hearing the opening music to the Harry Potter movies. Logging on to a game like, say, Call of Duty: WWII feels sad and scary, like watching the opening sequence to Saving Private Ryan.
Moreover, Fortnite Battle Royale takes place on a single large map. That map may change and evolve from time to time, but it’s even more “common ground” between players. Veterans of the game show noobs new spots to find loot or ways to get around. As my colleague Greg Kumparak said to me, “Every time you go in, you’re going to the same place. Maybe it’s skinned a little different or there’s suddenly a viking ship, but it’s home.”
Of course, there are other colorful, bubbly games that still have a huge toxicity problem. Overwatch is a great example. So what’s the difference?
Battle Royale has introduced a brand new dynamic to the world of gaming. Instead of facing off in a one-versus-one or a five-versus-five scenario as with Starcraft or Overwatch respectively, Battle Royale is either 1 versus 99, 2 versus 98 or 4 versus 96.
“It isn’t as binary as winning or losing,” said Rod “Slasher” Breslau, longtime gaming and e-sports journalist formerly of ESPN and CBS Interactive’s GameSpot. “You could place fifth and still feel satisfied about how you played.”
Breslau played Overwatch at the highest levels for a few seasons and said that it was the most frustrating game he’s ever played in 20 years of gaming. It may be colorful and bubbly, but it is built in a way that gives an individual player a very limited ability to sway the outcome of the game.
“You have all the normal problems of playing in a team, relying on your teammates to play their best and communicate and to simply have the skill to compete, but multiply that because of the way the game works,” said Breslau. “It’s very reliant on heroes, the meta is pretty stale because it’s a relatively new game, and the meta has been figured out.”
All that, combined with the fact that success in Overwatch is based on teamwork, make it easy to get frustrated and unleash on teammates.
With Fortnite, a number of factors relieve that stress. In an ideal scenario, you match up with three other players in a Squads match and they are all cooperative. Everyone lands together, they share shield potions and weapons, communicate about nearby enemies and literally pick each other up when one gets knocked down. This type of teamwork, even among randos, fosters kindness.
In a worst-case scenario, you are matched up with players who aren’t cooperative, who use toxic language, who steal your loot or simply run off and die, leaving you alone to fight off teams of four. Even in the latter scenario, there are ways to play more cautiously — play passive and hide, or third-party fights that are underway and pick players off, or lure teams intro trapped up houses.
Sure, it’s helpful to have skilled, communicative teammates, but being matched with not-so-great teammates doesn’t send most people into a blind rage.
And because the odds are against you — 1 versus 99 in Solos or 4 versus 96 in Squads — the high of winning is nearly euphoric.
“The lows are the problem,” says Breslau. “Winning a close game of Overwatch, when the team is working together and communicating, feels great. But when you’re depending on your team to win, the lows are so low. The lows aren’t like that in Fortnite.”
The popularity of Fortnite as a cultural phenomenon, not just a game, means that plenty of non-gamers have found their way onto the island. Young people, a brand new generation of gamers, are obsessed with the game. But folks who might have fallen away from gaming as they got older are still downloading it on their phone, or installing it on the Nintendo Switch, and giving Battle Royale a try. Outsiders, who haven’t been steeped in the all-too-common hatred found in the usual gaming community, are bringing a sense of perspective to Fortnite. There is simply more diversity that comes with a larger pool of players, and diversity fosters understanding.
Plus, Fortnite has solid age distribution among players. The majority (63 percent) of players on Fortnite are between the ages of 18 and 24, according to Verto Analytics. Twenty-three percent of players are ages 24 to 35, and thirteen percent are 35 to 44 years old. However, this data doesn’t take into account players under the age of 18, which represent 28 percent of overall gamers, according to Verto. One way Fortnite is like other games is that 70 percent of players are male.
There aren’t many scenarios where four people, from different backgrounds and age groups, join up under a common goal in the type of mood-lifting setting that Fortnite provides. More often than not, the youngest little guy tries to make some sort of offensive joke to find his social place in the group. But surprisingly, for a shoot and loot game played by a lot of people, that’s rarely tolerated by the older members of a Fortnite squad.
The popularity of the game also means that more eyes are on Fortnite than any other game. Super-popular streamer Ninja’s live stream with Drake had more than 600,000 concurrent viewers, setting a record. The more people watching, the more streamers are forced to watch their behavior.
Fortnite streamers are setting a new example for gamers everywhere.
One such streamer is Nick “NickMercs” Kolcheff. Nick has been streaming Fortnite since it first came out and has a huge community of mostly male viewers. I consider myself a part of, albeit a minority in, that community — I’ve subscribed to his channel and cheered for him with bits and participated in the chat. In short, I’ve spent plenty of time watching Nick and have seen him offer a place of support and friendship for his viewers.

I’ve seen Nick’s audience ask him, in so many words, how to lose weight (Nick’s a big fitness guy), or share that they’re dealing with an illness in the family, or share that they’re heartbroken because their girlfriend cheated on them.
In large part, Nick says he learned how to be a mentor from his own dad.
“I remember being in those kinds of positions, but I have a great father that always sat me down and let me vent and then shared his opinion, and reminded me that it isn’t supposed to be easy,” said Kolcheff. “It feels good to bounce things off other people and hard things always feel much easier when you know you’re not alone, and I can relate to my chat the way my dad relates to me.”
Nick always has something positive to say. He reminds his audience that even if they feel alone IRL, they have a community right there in his Twitch channel to talk to. He sets an example in the way he talks about his girlfriend Emu, and the way he treats her on screen. When Nick loses a game and his chat explodes with anger, he reminds them to be cool and to not talk shit about other players.
And it’s easy to see his example followed in the chat, where young people are treating each other with respect and answering each other’s questions.
Nick wasn’t always like this. In fact, the first time that NickMercs and Ninja played together on stream, they brought up the time that Nick challenged Ninja to a fight at a LAN tournament years ago. But both Nick and Ninja have matured into something that you rarely find in online gaming: a role model — and it’s had an effect.
Tyler “Ninja” Blevins, far and away the most successful Twitch streamer ever, decided to stop swearing and using degrading language as his influence in the community and his viewership grew. When his audience said they missed the old Ninja, he had this to say:
I’m the same person, you guys. 2018 can’t handle old Ninja and… guess what, I can’t handle old Ninja because the words that I used to say and the gaming terms I used to say… they weren’t ok, alright? I’ve matured.
Jack “Courage” Dunlop is another Fortnite streamer who uses his influence in the community to mentor young people. He has befriended a young fellow named Connor. Courage helped Connor get his first win and has since continued playing with him and talking to him.
Not only is he being kind to Connor, but he’s setting an example for his viewers.
“In comparison to games like Call of Duty and Gears of War and Halo, the top content creators like Ninja, Sypher PK, Timthetatman, are a little older now,” said Kolcheff. “They’ve come from other games where they already had a following. If you look at me five or six years ago, or any of us, we’ve all chilled out. We were more combative and crazy and had a lot more words to say, but I think we just grew up, and it bleeds through to the community.”
These guys are the exception in the wider world of gaming and streaming. But they represent the future of gaming in general. As e-sports explode with growth, pro players will undoubtedly be held to the same behavioral standards as pro players in traditional sports. That’s not to say that pro athletes are angels, and that’s not to say that bad actors won’t have a following. Just look at PewDiePie.
The e-sports world is realizing that they can’t let their professionals run their mouth without consequences. As the industry grows, highly dependent on advertisers and brand endorsements, with a young audience hanging on every word, it will become increasingly important for leagues, e-sports organizations and game makers to start paying closer attention to the behavior of their top players.
We’re already seeing this type of policing happening on Overwatch, both for pro players and amateurs alike.
There is plenty more work to do. But the problem of removing toxicity from any platform is incredibly difficult. Just ask Facebook and Twitter. Still, it’s only a matter of time before e-sports decision-makers raise the stakes on what they’ll allow from their representatives, which are pro players and streamers.
Toxic behavior is being rejected in most polite society anywhere (except Twitter, because Twitter), and it surely can’t be tolerated much longer in the gaming world. But Fortnite maker Epic Games hasn’t had to put too much effort forth to steer clear of toxic behavior. The community seems to be doing a pretty good job holding itself accountable.
Believe you me, Fortnite is not some magical place filled with unicorns and rainbows. There are still players on the game who behave badly, cheat, use toxic language and are downright mean. But compared to other shooters, Fortnite is a breath of fresh air.
No one thing makes Fortnite less toxic. A beautiful, mood-lifting game can’t make much of a difference on its own. A huge, relatively diverse player base certainly makes a dent. And yes, the game limits frustration by simply managing expectations. But with leaders that have prioritized their position as role models, and all the other factors above working in harmony, Fortnite is not only the most popular game in the world, but perhaps one of the most polite.
We reached out to Epic Games, Courage and Ninja for this story, but didn’t hear back at the time of publication.
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