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Media software maker Plex launches new subscriber-only apps for music and server management

Media software maker Plex has released two new projects today from its internal R&D group, Plex Labs. One is an updated take on the classic Winamp player it calls Plexamp, and another is a dedicated app for Plex server administration. The projects are meant to appeal largely to Plex power users who take full advantage of Plex’s software suite, which has grown over time from being only a home media solution to a one-stop shop for everything from live TV to streaming audio.

The first of the new apps, Plexamp, is actually a revamp of the first Plex Labs project released. In December 2017, Plex introduced its own music player, whose name Plexamp was a nod to the Winamp player it aimed to replace. The project, like others from Plex Labs, was built by Plex employees in their spare time.

The goal with the original Plexamp was to offer a small desktop player that could handle any music format. The app let you use media keys for playing, pausing and skipping tracks and it worked offline when the Plex server ran on your laptop. It also offered visualizations to accompany your music that pulled from the album art.

While the original app ran on Mac or Windows, the new release works across five platforms, now including iOS, Android and Linux.

The app itself has been completely redone, as well — rewritten from scratch, in fact. And it’s tied to Plex’s subscription service, Plex Pass — meaning you’ll need to be a paying customer to use it.

The company explains the original version of Plexamp had issues around portability and licensing; it didn’t have an easy way to add functionality; and it was built with React, which tied it to the web.

To create the new Plexamp (version 3.0), Plex built an audio player library called TREBLE on top of a low-level commercial audio engine. TREBLE has been shipping in Plex’s commercial applications, but this release brings it to Plexamp. The addition helped make the app portable across almost all desktop and mobile platforms, as was it being rewritten in React Native.

The new app provides features Plex Pass music listeners want, like gapless playback, high-quality resampling, Sweet Fades (Plex’s “smart” alternative to crossfades) soft transitions and pre-caching. Plex also added a few more effects, including one for voice boosting spoken word audio and another for silence compression.

But the app really sells itself to longtime Plex users, as Plexamp lets you go back to see your own “top personal charts” for what you’ve listened to the most in years past. (Sort of like a Plex version of Apple Music’s Replay playlists).

Plexamp 3.0 also introduces a feature that lets you build your own mixes by picking a set of artists. Plus it offers a more expansive list of stations, supports offline listening and improves its search functionality.

The new Recent Searches area, for example, will save your search results from across servers, as well as TIDAL and podcasts. And a new Recent Plays feature shows you the music you consciously chose to play, again including across all servers and TIDAL.

There are some little touches, too, that show the personal care that went into the app’s design — like the way Plexamp uses album art and a process called “UltraBlur” to give each artist and alum page its own look. Or how there are options for light and dark — and lighter and darker — themes.

The other big new release from Plex Labs is the new Plex Dash app.

This mobile and tablet app lets you keep a close eye on your personal media server, including a way to see all playbacks even across multiple servers, plus other administrative features.

With Plex Dash, you can edit your artwork, scan for new media, fix incorrect matches, check on server resource usage, tweak library settings and view server logs live.

Plex suggests you it run on the iPad you have mounted in the wall — like in your fancy media room, I guess — but for us poorer folks, it runs on your smartphone, too.

It’s a power user tool, but one that will be welcomed for those fully immersed in a Plex-run home media setup. (And also a good way to respond to criticism that Plex is too focused today on its streaming and TV options, and not its core home media software customer base.)

Like Plexamp, the new Plex Dash requires a Plex Pass subscription and runs on iOS and Android.

The apps launched today are notable as they’re the first to arrive from Plex Labs since the original release of Plexamp in 2017 and because they require a subscription in order to work.

Plex at the end of 2019 said it had 15 million registered households using its service. Though the service is profitable, only a small percentage are paid subscribers. New apps with extra features, then, could convince more Plex users to upgrade.

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Google Stadia is now free for everyone, with a two-month trial for Pro tier

Google’s game-streaming service Stadia is now free for anyone with a Gmail account, the company announced today. Assuming you’ve got a compatible device and controller — and good internet in one of the 14 supported countries — you can sign up right now and get the “Pro” edition with a handful of built-in games for two months.

Until today, Stadia was only available via a $129 “Premiere Edition” that came with a controller, though a free “Base” version has been long promised. In a blog post, the company explained that the intense pressures of the pandemic led them to finally open up the service.

“We’re facing some of the most challenging times in recent memory. Video games can be a valuable way to socialize with friends and family when you’re stuck at home, so we’re giving gamers in 14 countries free access to Stadia for two months,” writes Stadia VP and GM Phil Harrison.

Although the post makes no mention of a permanent free Base tier, a Google representative confirmed that it exists and players signing up today will be able to switch to it if they decide not to pay for Pro after two months. It’s limited to 1080p, 60 frames per second, and stereo (versus surround) sound.

Existing subscribers, who have been vocally critical of the bare-bones nature of the service they paid a premium to access, will not be charged for the next two months. Also, in order to cope with what will no doubt be a flood of demand, Stadia will be defaulting everyone’s streams to 1080p, though you’ll be able to change that in your preferences. That’s interesting, considering YouTube just downgraded its quality worldwide to lower overall bandwidth usage.

For now, though, it won’t do to look a gift horse in the mouth. Stadia is a solid way to play games on a PC, or TV or device that would normally not be able to do so — an underpowered laptop, for instance. Streaming to your phone or tablet is also an option.

On supported Android devices you’ll need to download the app; on computers, you’ll need Chrome; and for a TV you need a Chromecast Ultra — the regular one won’t cut it. You can’t play games on iOS yet, unfortunately.

You have to provide your own controller if you’re not using a keyboard and mouse; a list of compatible ones (and phones) is available here, and while Google’s own Stadia controller is the only one that works with Chromecast, the controllers for the other major consoles generally work for Chrome and Android phones.

As for games, well, that part’s a bit confusing. You’ll be getting access to the Stadia Pro tier of membership, which gets at least free game every month to keep, like Xbox Games with Gold and PlayStation Plus. Right now, though, that only amounts to nine titles, though some are pretty great — Destiny 2, SteamWorld Dig 2, GRID and a few more.

On either a Pro or free account, if you want to play other games like Borderlands 3 or Rise of the Tomb Raider, you’ll have to buy them on the Stadia marketplace. The games are then only available to stream through Stadia, not to run natively on your PC, so if you ever left the service you would lose access to them (a “license not buy” situation common on digital platforms, but especially pronounced on streaming ones). There are 38 games available to buy total, and yes, that number is pretty low. Google is “tracking” 120 more to arrive this year, but the lack of games has been a serious issue for existing subscribers.

So far Stadia has yet to prove itself a worthwhile investment for gamers, though for some obviously it’s a dream come true. SensorTower put downloads of the app at about 750,000, which is nothing to sniff at — but it’s far from the number of installations of popular games services like Steam.

That said, free trial will help potential subscribers decide if the service is for them, with zero risk. You can sign up for your free trial via the main Stadia site here; the company has said it is in the middle of rolling out the feature, so check back if it isn’t there yet.

And here are the countries in which it is currently available:

  • United States
  • Canada
  • United Kingdom
  • Ireland
  • France
  • Germany
  • Italy
  • Spain
  • Netherlands
  • Belgium
  • Denmark
  • Sweden
  • Norway
  • Finland

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T-Mobile customers on unlimited wireless family plans get a free year of Quibi

T-Mobile this morning officially announced its exclusive partnership with the new streaming service, Quibi, set to launch on April 6. The service will be made available for free for a year to T-Mobile customers on its unlimited wireless family plans.

The streaming service, founded by Hollywood media mogul Jeffrey Katzenberg, has been specifically built for on-the-go viewing on mobile devices. Its “shows” can be watched in 10 minutes or less and take advantage of the mobile device’s ability to be held different ways to enable seamless switching between portrait and landscape modes.

Thanks to Katzenberg’s industry connections, Quibi original content will feature A-Listers and other big names, including Jennifer Lopez, Chrissy Teigen, Chance the Rapper, Liam Hemsworth, Sophie Turner, Lena Waithe, Nicole Richie, Reese Witherspoon and others.

Typically, Quibi subscriptions are offered at $4.99 per month for its ad-supported plan or $7.99 per month for its ad-free option.

Quibi had confirmed last October that a deal with T-Mobile was in place, in statements made to various news outlets. But the details of the deal itself were not yet announced nor confirmed by T-Mobile at that time.

According to T-Mobile’s release, Magenta and ONE plans with taxes and fees included will be eligible for the free Quibi add-on, as will discounted First Responder, Military and Magenta Plus 55 plans, and small business customers with up to 12 lines.

T-Mobile customers can go to mytmobile.com now through July 7 to sign up, or they can use the T-Mobile Android or iOS app beginning on April 6 to add Quibi.

In addition, until April 3, T-Mobile customers who use the T-Mobile Tuesdays app for Android or iOS can get early access to three bonus episodes of the new Jennifer Lopez series “Thanks a Million” when it launches on April 6. That means customers will have a total of six episodes to watch at launch. And on April 7, five people who enter the T-Mobile Tuesdays sweepstakes will win a free Google Pixel 4 XL.

“T-Mobile customers have always been ahead of the curve – streaming more data, watching more mobile video – so when we first heard about Quibi, we knew our customers would love it,” said Mike Sievert, president and CEO of T-Mobile, in a statement. “And, with more of us staying home right now, Quibi’s never been more needed. It comes on the scene with a totally different experience, made for mobile, quick to watch and as entertaining as anything you’ve ever seen!”

Teaming up with a mobile carrier to gain traction among customers for a streaming service is a viable strategy. Disney+ did it with Verizon, which ultimately accounted for 20% of its early customers.

However, Quibi isn’t Disney — it’s not a known brand with pent-up consumer demand for a streaming service. What’s more, its initial marketing no longer makes sense in the post-COVID-19 era.

Quibi has had to reposition its service in the wake of the coronavirus outbreak as something that works for at-home viewing. But in reality, the service had been intended to fill those empty moments in your on-the-go lifestyle — like riding the subway, standing in line, sitting in a waiting room before an appointment and more. Now, with people stuck at home in government lockdowns and home quarantines, the minutes stretch out endlessly. There’s plenty of time to watch long-form content and the living room TV has more draw over the small phone screen. 

But ultimately, Quibi’s success may not come down to its technology, tricks or episode length. It will come down the quality of its shows and their ability to capture an audience.

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Spotify rolls out a more personalized home screen to users worldwide

Spotify has been slowly rolling out a redesigned mobile app in small sections — first with an update to podcast pages, then to other parts of the experience. Today, the company is revamping the most critical part of the Spotify app: the home screen. Now, when Spotify users launch the app, they’ll notice the new home screen greets them depending on what time of day it is with a “Good Morning,” “Good Afternoon” or “Good Evening,” for example. But the screen’s content and recommendations will also change with the time of day, Spotify says, and the content has also been better organized so you more easily jump back in or browse recommendations from the main page.

Before, Spotify’s home screen emphasized your listening history by putting at the top of the page things like your “Recently Played,” “Your Top Podcasts” and “Your Heavy Rotation.”

Effectively, the update separates the app’s home screen into two main parts: familiar content on top and new or recommended content on the bottom half.

Now, the home screen reserves six spots underneath the daily greeting where you can continue with things like the podcast you stream every morning, your workout playlist or the album you’ve been listening to on heavy rotation this week. This content will update as your day progresses to better match your activities and interests, based on prior behavior.

Beneath these six spots, the home page will display other things like your top podcasts, “made for you” playlists, recommendations for new discoveries based on your listening and more.

The concept for the new home screen is similar to what Pandora recently rolled out with its personalized “For You” tab late last year. Like Spotify, Pandora’s tab also customizes the content displayed based on the time of day, in addition to the day of the week and other predictions it can make about a customer’s mood or potential activity, based on prior listening data.

Pandora’s revamp led to double the number of users engaging with the personalized page, compared with the old Browse experience, it says. Spotify, too, is likely hoping to see a similar bump in usage and engagement, as users won’t have to dart around the app as much to find their favorite content or recommendations. That way, they’ll be able to start streaming more quickly after the app is launched, potentially leading to longer sessions and more discovery of new content.

Spotify to date has defined itself by its advanced personalization and recommendation technology, but its app hasn’t always been the easiest to use and navigate — especially in comparison to its top U.S. rival, Apple Music, which favors a simpler and cleaner look-and-feel. Its recent changes have tried to address this problem by making its various parts and pages easier to use.

Spotify says the updated home screen will roll out starting today to all global users with at least 30 days of listening history.

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Quibi’s streaming service app launches in app stores for pre-order

Quibi, the mobile-only streaming service from Jeffrey Katzenberg, is now open for pre-orders. The company declined to fully show off its app only a month ago during demos of its “TurnStyle” technology at the Consumer Electronics Show in Las Vegas, but it appears the app is ready nonetheless. Quibi is listed on both Apple’s App Store and Google Play, where it’s been given a pre-order date of April 6, 2020 — the date Quibi’s new service goes live.

The app was actually published to the app stores in January, according to data from Sensor Tower and App Annie. Quibi confirmed the app actually opened up for pre-orders on January 30, but this hadn’t been reported yet by media. (Chrissy Teigen tweeted it, however.)

Apple first introduced pre-order functionality for apps and games in late 2017, allowing interested consumers to have a new app or game automatically download to their device on launch day. And in the case of paid apps, customers aren’t charged until the app becomes available.

Since launch, the pre-order system has largely been used with mobile games. Apple even devotes part of its iOS App Store to a “Coming Soon” section where you can find upcoming games for pre-order.

It’s far less common for non-games to utilize a pre-order system. By doing so, it’s a signal that the company plans to do a significant marketing push ahead of the app’s release, likely in hopes of achieving a higher number of day-one downloads than it would otherwise.

That’s important in Quibi’s case, given the competition that awaits it. Disney+, for example, blew past expectations to reach nearly 29 million subscribers in less than 3 months after its U.S. debut. Quibi, meanwhile, will arrive in the spring, just ahead of when WarnerMedia’s HBO Max and NBCU’s Peacock also begin rolling out. Quibi can’t wait until the market is even more crowded to start pushing users to download its app — it needs to capture users’ attention now.

With Quibi’s app store listings now live, we also have our first glimpse of the streaming service’s user interface.

Much has been made about Quibi’s potential to reimagine TV by taking advantage of mobile technology in new ways, but the app itself looks much like any other streaming service, save for its last screen showing off its TurnStyle technology.

The app appears to favor a dark theme common to streaming apps, like Netflix and Prime Video, with just four main navigation buttons at the bottom.

The first is a personalized For You page, where you’re presented a feed where you’ll discover new things Quibi thinks you’ll like.

A Search tab will point you toward trending shows and it will allow you to search by show titles, genre or even mood.

The Following tab helps you keep track of your favorite shows and a Downloads tab keeps track of those you’ve made available for offline viewing.

Otherwise, Quibi’s interface is fairly simple. Shows are displayed with big images that you flip through either vertically on your home feed or both horizontally and vertically as you move through the Browse section.

The company does promote its TurnStyle viewing technology in its app store description, though it doesn’t reference the technology by name. Instead, it describes it as a viewing experience that puts you in full control. “No matter how you hold your phone, everything is framed to fit your screen,” it says.

In vertical viewing mode, it also introduces controls that appear on either the left or right side the screen — you choose, based on whether you’re left or right-handed.

Quibi did not formally announce the app was open for pre-order.

The startup, founded by Jeffrey Katzenberg, is backed by more than a billion dollars — including a recently closed $400 million round.

Katzenberg explained at CES that every great innovation in Hollywood has been driven by new technology, but today’s streaming services haven’t fully capitalized on the way many people consume content — meaning, on their phone. Quibi plans to make its service mobile-first, with TurnStyle for better viewing. And later, by using the phone’s other sensors and features to create different types of stories, like a horror show you can only watch at night or interactive fitness programs that can track your steps, among other things.

But Quibi could easily come across as gimmicky if it doesn’t get the experience right with quality content, too. Even if Quibi doesn’t pan out as a standalone streamer, it could license its TurnStyle tech to others in the streaming space — that would make Quibi one of the most expensive demo apps of all time.

Updated 2/20/20, 6 PM ET to clarify the app was opened to pre-orders on Jan 30, according to Quibi, but it wasn’t publicly announced. Sensor Tower had earlier said the app was only made available for pre-order today. The app was updated today, however. 

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Twitch to top 40 million US viewers next year, forecast says

Twitch, the Amazon-owned streaming service for gamers, is poised to surpass 40 million monthly active viewers in the U.S. as of next year, according to a new forecast from eMarketer out on Thursday. By 2023, it will reach 47 million viewers. Currently, the analyst firm estimates Twitch has 37.5 million viewers in the U.S. who tune in to watch at least once per month.

Officially, Twitch reports it has more than 3 million active monthly creators and over 15 million average daily streamers, per its own website. But it focuses on metrics like minutes watched and concurrent viewers to paint a picture of its size and growth.

While Twitch continues to gain new viewers in the U.S., the new forecast indicates Twitch’s growth is slowing due to increased competition from YouTube, Microsoft’s Mixer and Facebook Gaming. This backs up findings from a separate report released last month, which found that Twitch’s loss of top streaming talent began to impact hours watched and streamed on its site in Q4 2019.

While none of the defections knocked out Twitch from its No. 1 position, it is starting to slow down its growth across a number of key metrics.

Last year, for example, Twitch lost top streamer Tyler “Ninja” Blevins and Michael “Shroud” Grzesiek to Mixer, plus Jack “CouRage” Dunlop to YouTube, and Jeremy “Disguised Toast” Wang and Gonzalo “ZeRo” Barrios to Facebook Gaming. Corinna Kopf, a member of David Dobrik’s “Vlog Squad,” also left Twitch for Facebook at the very end of December.

The defections continued in Q1 2020, with Ronda Rousey moving exclusively to Facebook Gaming earlier this month.

Despite these losses, eMarketer says Twitch will still see double-digit growth in the U.S. this year, up 14.3% from 2019. However, that’s down from 23.5% growth last year. And in the following years, growth will continue to slow, dropping to 6.3% by 2023.

The report stresses that Twitch needs to find ways to retain its gaming talent going forward, instead of losing them to better deals offered by rivals. It will also likely continue to invest in its expansion beyond gaming, as non-gaming traffic drove significant viewership in 2019. Twitch’s “Just Chatting” category, for instance, was watched more than any game on the site in December and was No. 2 in January, according to StreamElements.

“[Twitch’s] platform is designed for live streaming video and streamer/viewer interaction; these features are certainly intriguing to content creators outside of gaming,” noted eMarketer forecasting analyst Peter Vahle.

This is the first time the analyst firm has estimated the number of people watching Twitch on a regular basis — a decision it likely made because of how large Twitch has become.

“Twitch,” said Vahle, “…is now too big for the internet giants to ignore. The big platforms, owned by the likes of Facebook, Google, and Microsoft, are competing to sign big deals with popular streamers and esports leagues. Twitch will have to find ways to encourage streamers — and viewers and advertisers — to stay on its platform now that other attractive options exist,” he added.

Another possible way for Twitch to boost viewership — and one not mentioned in eMarketer’s report — is to lean on its ties to parent company Amazon.

“Last year was actually our biggest year ever in terms of growth of Twitch on Fire TV,” Amazon’s Fire TV head Marc Whitten told TechCrunch in January, when talking about Fire TV’s 2020 plans.

Amazon is now thinking about how to better integrate Twitch and Fire TV — especially since Fire TV supports the integration of live content right on its homepage, and Twitch is a live-streaming service. With Fire TV’s now over 40 million monthly users, Amazon could easily send more viewers to Twitch if it just turned the dials a little.

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Spotify mimics Apple’s design with new podcast show page updates

Spotify’s ongoing investments in the podcast-streaming side of its business helped boost podcast listening on its service by 200% last year. But today, only 16% of Spotify’s monthly listeners are engaging with podcasts — a number the company today hopes to nudge higher by redesigning the podcast side of its streaming app. The new layout now makes it easier to view information about podcasts and improves discovery of new shows.

In particular, Spotify has given podcast show trailers a more prominent position in its app.

Show trailers help podcasts find new listeners by offering a concise introduction to the podcast and its creators. A good trailer hooks listeners on the show’s concept by selling its strengths, or even by offering a snippet of content that makes listeners hungry to hear more.

In the updated version of Spotify’s app, these trailers are labeled “trailer” and are highlighted at the top of the episode list, separated from the content as Apple does in its own podcasts app.

The belief here is that listeners need an easier way to check out the different podcasts out there, without having to commit to full episodes. That’s more important than ever as Spotify’s podcast library expands. The app’s catalog now has more than 700,000 podcasts across all sorts of topics — a figure that’s growing quickly. In January, Spotify was at the Consumer Electronics Show touting its “over 500,000” podcasts. By the time of this month’s earnings, it was using the higher number.

Also to aid in discovery, Spotify is adding descriptive show categories underneath the show’s description. These will be simple labels, like “true crime,” “personal stories,” “travel,” “relationships” and more. This change is also focused on catching up with market leader Apple Podcasts, which already categorizes its podcasts in a similar way.

The other major change is to the landing page for podcast shows in Spotify, which are getting a revamp to be more readable at a glance.

The updated layout has moved the descriptions up to the top of the page, so you don’t have to swipe on a show to read about it. Before, Spotify would display the podcast’s thumbnail image at the top, and you’d swipe left to view the description. Now, the layout looks more like — yes, you guessed it — Apple Podcasts.

The combined changes do make Spotify’s app more usable for podcast listening and discovery — especially for people who are used to Apple Podcasts’ design and layout but are now making the jump to Spotify. However, Spotify’s real advantage in podcasts isn’t just how it can mimic Apple’s better design, but how it’s catering to creators, investing in originals and exclusives, personalizing its recommendations and, now, its ads.

Spotify says the redesign is rolling out to its mobile app starting today.

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Netflix fights new streaming rivals with Samsung partnership

As the streaming battles heat up, Netflix is hoping a new partnership with Samsung will help it fend off rivals. At Samsung’s Unpacked event this week, the mobile device maker announced a deal with Netflix that will bring to its Galaxy smartphones special bonus content associated with several Netflix original shows. The partnership also allows Netflix to more deeply integrate its streaming service with Samsung devices.

The latter part of the partnership involving device integration is fairly standard. In Netflix’s case, Samsung will allow users to launch Netflix content by way of its voice assistant Bixby. Netflix will also deliver recommendations to Samsung users, and will be better integrated into specific Samsung mobile features, like search and its discovery platform, Samsung Daily.

It’s not unusual for Samsung to work with tech companies to offer tighter integration and distribution for their app. For example, Samsung and Spotify announced a formal partnership in 2018, which has since resulted in consumer-facing features like Spotify’s deep integration with the new Galaxy Buds+, Galaxy S20 and Galaxy Z Flip.

The new Netflix content partnership, on the other hand, is unique.

Though Netflix didn’t go so far as to announce original series or movies only available to Samsung users, it will offer bonus content to Samsung device owners that won’t be found elsewhere. This includes behind-the-scenes footage, companion stories and other bonus content — much of it filmed by the Samsung Galaxy S20’s new camera, of course.

Initially, bonus content will be available for shows including “Narcos: Mexico,” “Sintonia,” “Elite” and “Netflix is a Joke.” Netflix says more bonus content will become available in the future.

The two companies have a decade-long relationship, which has seen them working together on joint marketing campaigns and other advertising. However, they’ve not before done a content deal like this.

“The mission of this partnership [is] to make the Netflix viewing experience on Samsung mobile the absolute best it can be,” said Netflix CMO Jackie Lee-Joe, announcing the company’s plans at Samsung’s event. “This means that even more users can enjoy our best-in-class stories across all genres through even better product integration with Galaxy mobile devices,” she noted.

The partnership comes at a critical time for Netflix. Its subscriber growth in the U.S. has gone flat, even as its international growth is booming. More importantly, perhaps, is how Netflix is coming up against a whole host of new streaming competitors with money to burn — including Disney+, Apple TV+, WarnerMedia’s HBO Max, NBCU’s Peacock and Quibi.

What’s worse is that these new streaming services already have ways to tightly integrate with mobile devices or have partnerships allowing them to distribute their service to millions.

For example, [TechCrunch parent] Verizon is offering its mobile subscribers a free year of Disney+. Jeffrey Katzenberg’s mobile streaming service Quibi is partnering with T-Mobile. NBCU owner Comcast has its own mobile network, Xfinity Mobile, and HBO Max hails from AT&T’s WarnerMedia. And Apple, for now, is just giving away Apple TV+ for free to anyone who buys a new iPhone, iPad, iPod touch, Apple TV or Mac.

That leaves Netflix without a competitive distribution strategy. And its only viable option to get similar global scale is Samsung, which had an 18.8% worldwide market share in Q4 2019 (in terms of shipments), compared with Apple’s 20%. Samsung also has solid distribution in key international markets where Netflix is seeing its strongest growth.

One argument against the Samsung partnership is that offering bonus content to Samsung users could alienate those watching Netflix on other platforms. Forbes even referred to the move as “controversial.” However, a Netflix spokesperson confirmed with TechCrunch that the special content will be published on Samsung Daily, plus Samsung.com, and Samsung’s social channels “for all to enjoy.”

They also told us that Samsung won’t have the exclusive rights to the content — in fact, Netflix has the right to publish the content to its own social media channels, if it chooses.

“We believe this significant partnership will provide millions of Samsung Mobile users across the globe the best mobile entertainment experience, and make discovering new stories around the world easier than ever,” said Lee-Joe.

Update, 2/13/20 4:30 PM ET to add that Netflix has the rights to publish the bonus content, too, making this a non-exclusive deal. 

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Twitch’s loss of top streamers impacts hours watched and streamed in Q4 2019, report says

The loss of several big-name streamers is finally taking its toll on Twitch, according to a new report from StreamLabs and Newzoo out today. In August 2019, top streamer Tyler “Ninja” Blevins, announced his intention to leave Twitch for Microsoft Mixer. Several others have since defected as well, including competitive gamer Michael “Shroud” Grzesiek, who went to Mixer in October, Jack “CouRage” Dunlop, who left in November for YouTube Live, and Jeremy “Disguised Toast” Wang, who also left in November, but went to Facebook Gaming.

The loss of Ninja hadn’t impacted the amount of time Twitch users spent watching content on the platform as of Q3 2019, but the total hours streamed had slightly dipped. As of Q4 2019, however, Twitch’s momentum began to slow.

While the Amazon-owned streaming site is still by far the leader in terms of hours of content both watched and streamed compared with rivals, with a market share of 75.1%, the number of hours watched on Twitch declined from Q3 to Q4 2019 by 9.8%.

This resulted in the lowest number of hours watched on the platform (2,299.6 million) since Q3 2018 (2,283.9 million).

That being said, Twitch overall is still growing, with a 12% increase in total hours watched on the platform in 2019 compared with 2018.

The high-profile losses are also now impacting the hours streamed on Twitch, the report found.

The platform in Q4 2019 saw the lowest number of hours streamed (82.7 million) since Q2 2018 (86 million). Again, the trend on a year-over-year basis is still climbing upwards, with a 16.1% increase in total hours streamed in 2019 versus 2018.

Twitch saw declines in the number of unique channels streaming over the course of 2019, too, dropping from 5.6 million in Q1 2019 — the highest ever — to 3.7 million by Q4.

Concurrent viewers declined on a quarterly basis by 9.4%. This is the lowest average concurrent viewership figure since Q3 2018. On an annual basis, however, concurrent viewership was still up by 12.3%. The average number of viewers per channel was stable and has increased by 12.5% since Q1 2018.

YouTube Gaming Live, meanwhile, became the only platform to see increases in hours watched, streamed and concurrent viewership in Q4 2019.

CourageJD’s move to YouTube Gaming Live has helped to boost Google’s platform, but the increases can also be attributed to YouTube’s broadcast of top esports events and influencer moments.

The total number of hours watched on YouTube Gaming Live grew 46% from Q1 to Q4 2019 to reach 909.1 million — making that the largest percentage increase among gaming sites. Hours streamed remained stable, closing the year at 12.3 million. Unique channels increased 4.8% on a quarterly basis, but declined 24.6% from Q1 2019.

YouTube Gaming Live’s biggest jump was in concurrent viewers, which grew by a sizable 33.8% in Q4 — making it the only platform to see an increase in average concurrent viewership in the quarter. Average viewers per channel also increased by 21% quarter-over-quarter — even though the number of unique streaming channels grew by 4.8%, which usually means a drop in average viewers per channel would occur.

YouTube Gaming Live closed the year with 22.1% market share.

Ninja’s move to Mixer has encouraged other streamers to start broadcasting on the platform, but despite that deal and the one with Shroud, the number of hours watched declined 8.5% quarter-over-quarter, from 90.2 million in Q3 2019 to 82.5 million in Q4 2019. But year-over-year, Mixer’s hours watched have more than doubled.

Ninja and Shroud have helped boost the number of hours streamed on Mixer, more than doubling the number of hours in Q3. But in Q4, the number of hours streamed dropped 12.9%, from 32.6 million to 28.4 million.

However, 80.3 million hours of content was streamed in 2019 versus just 35.2 million hours in 2018.

There also was a 7.5% decrease in the number of Mixer channels in Q4 (3.9 million to 3.6 million), but a 78% increased in 2019 compared with 2018. Mixer now has triple the number of unique channels streaming, compared with YouTube Gaming Live.

Average concurrent viewership on Mixer declined 8% from Q3 to Q4, but was up 55.1% year-over-year. Average viewers per channel remained stable.

Mixer closed the year with a 2.7% market share.

The report doesn’t include Facebook Gaming live streaming data. But it does note there was a 400% increase in the number of live streams in 2019, from 504,173 live streams in Q1 to 2,525,863 in Q4, based on Facebook Gaming streamers who used the Streamlabs’ OBS product. Additionally, the number of total hours streamed increased by 275%, from 438,835 in Q1 to 1,648,557 in Q4.

Also in Q4, several live streamers made the switch to Facebook, including Disguised Toast, as noted above, as well as Zero and Corinna Kopf. This also could have contributed to the momentum in the quarter, as well as launches of charity live streaming tools, and the arrival of the Facebook Gaming app in Thailand and Latin America.

For the year, the most-watched publisher was Riot Games, due to League of Legends and Teamfight Tactics. Epic Games (Fortnite) trailed by only 25.1 million hours. The latter saw a 29% decline, year-over-year, in terms of hours watched, while the former grew just 3.6%.

Similarly, League of Legends was the No. 1 game streamed on Twitch in 2019, followed by Fornite then Grand Theft Auto V. Fornite topped YouTube Gaming Live and Mixer.

While none of the streamers’ defections from Twitch have been significant enough to force the platform from its No. 1 position, it has created a healthier competitive landscape among streaming services. But in reality, it’s still too soon to see what long-term impacts the moves will have on Twitch and whether or not its rivals can continue their momentum in 2020.

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Spotify turns its personalization technology to podcasts with launch of Your Daily Podcasts

Spotify is taking the personalization technology that powers its music playlists, like Discover Weekly and Daily Mix, and turning it to podcasts. The company announced this morning the launch of a new podcast playlist called Your Daily Podcasts, that allows users to discover new shows and keep up with their favorites. In other words, it’s a discovery mechanism for finding new podcasts — similar to how Discovery Weekly will recommend new music.

The playlist will only appear when you’ve listened to at least four podcasts in the past 90 days, Spotify says. It will be available in the “Your Top Podcasts” shelf in the Home tab or in the “Made for You” hub in the app.

As with Spotify’s music playlists, algorithms will be used to analyze your podcast listening behavior like what’s you’ve recently streamed and what you follow. It will then recommend what episode to listen to next based on this history and what sort of podcasts you like. This could be the next episode in something you’re already listening to, a standalone evergreen episode from a popular podcast, or a more timely episode from a daily updating podcast, the company says. It also promises it won’t skip ahead if you’re listening to a story-driven sequential series.

After a few recommended episodes from your own subscriptions or history, Spotify will suggest new shows and begin playing their episodes after a brief intro that says, “And now, something new based on your listening.”

But unlike Discover Weekly, where the main goal is to keep users engaged and subscribed to Spotify’s service, Your Daily Podcasts has a secondary motive as well — to point users to Spotify’s own, in-house programs. While the new playlist at launch doesn’t appear to be favoring Spotify’s shows over others, it certainly is including them.

Over time, Spotify’s playlist could help grow the fan bases for its own programming, which listeners can’t get elsewhere. That also keeps them subscribed. Plus, podcasts are another surface against which Spotify can advertise, and they don’t have the hefty licensing fees associated with streaming music — especially when their creation is handled in-house.

In the third quarter, Spotify launched 22 original and exclusive titles from Spotify Studios, including The Ringer: The Hottest Take and The Conversation with Amanda de Cadenet in the U.S. It also launched a number of originals from the studios it recently acquired, Gimlet and Parcast, the company said. As a result of its efforts, it’s seeing exponential growth in podcast hours streamed (up 39% from the prior quarter).

However, podcast adoption among the overall user base lags…just under 14% of users are listening to the audio programs. A new playlist like this could help, but it also misunderstands how some people listen to audio shows. They don’t necessarily want to hear any ol’ program they like at any time. Much like selecting something to watch on TV, people will be in the “mood” for one type of podcast over another at different times. Sometimes, it may be true crime, sometimes news, sometimes pop culture, sometimes comedy, etc. Throwing all those genres into the same mix is a disjointed experience.

If anything, Spotify should be trying to design a podcast experience that looks more like Netflix than a music app. Perhaps with rows where there are different grouping by genre or topic, or rows featuring short-form quick bites or longer, in-depth shows. A row with clips where you could check out new shows then click “subscribe” to keep following them. It could even put easy-to-access buttons next to these rows in order to launch a stream of favorites from a given genre. Basically, personalize the whole podcast interface so it feels like your own rather than trying to do that within a single playlist.

This is not Spotify’s first attempt at a podcast playlist. It also recently launched “Your Daily Drive” which combines music and podcasts. And it now allows users to create their own playlists using podcasts.

Spotify says the new playlist is available free and Premium users in U.S., U.K., Germany, Sweden, Mexico, Brazil, Canada, Australia, and New Zealand.

 

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