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Ditto raises $1.5 million to help teams collaborate on copy

Even as remote software uptake has boomed during the pandemic, certain workflows have gotten prioritized for specialized toolsets while other team members have been left piecemealing their productivity. Employees designing the copy that directs users and encapsulates company messaging have been particularly forgotten at times, say the founders of Ditto, a young startup building software focused on finding a “single source of truth” for copy.

The startup was in Y Combinator’s winter 2020 batch (we selected it as one of our favorites from the class); now Ditto’s founders tell TechCrunch the team has raised a $1.5 million seed round from investors including Greycroft, Y Combinator, Soma Capital, Decent Capital, Twenty Two VC, Holly Liu and Scott Tong, among others.

While copy workflows are often very messy when it comes to design and implementation, even the most-organized teams are often left scouring through meandering email threads, screenshot dumps and slack DMs with disparate teams. The founders behind Ditto hope that their software can give copy teams the home they deserve to keep everything organized and synced across projects and applications, ensuring that language is actually finalized and ready to ship when the time comes.

The company’s founders Jessica Ouyang and Jolena Ma were Stanford roommates who saw a lingering opportunity to build a toolset that prioritized copy as its own vertical.

“It’s so easy to couple text with where it lives, like you may think of it as part of the design so a lot of writers have to manage it inside toolsets for design or you may already think of it as part of development so writers end up having to go into the codebase and figure out how to code or manage JSON even though they’re content designers,” Ouyang tells TechCrunch.

Out of the gate, Ditto has been built for Figma, meaning users can easily export text blocks from designs in the app and rework them inside the Ditto web app, pushing updates without having to dig through the designs themselves. The founders say they are currently working on building out integrations for Sketch and Adobe XD as well. Inside the Ditto web app users can access change logs and update the status of particular pieces of text inside a project so that approvals are always certain.

“We find there’s a lot more opportunity to integrate into all of the places where copy is being worked on,” Ma tells us. “We have a lot more we’re hoping to do with our developer integrations and just integrating to all of those places where copy lives, places like A/B testing, internationalization, localization and other workflows.”

Copy development has plenty of stakeholders and the team is looking to experiment with pricing tiers that address that. For now they split up users into editors and commenters paying $15 and $10 monthly (priced annually), respectively, on the startup’s Teams plan. Ditto has a free tier for teams of two, as well as pricing designed for larger enterprise clients.

 

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Microsoft launches new tools for Teams developers

At its (virtual) Build conference today, Microsoft launched a number of new features, tools and services for developers who want to integrate their services with Teams, the company’s Slack competitor. It’s no secret that Microsoft basically looks at Teams, which now has about 145 million daily active users, as the new hub for employees to get work done, so it’s no surprise that it wants third-party developers to bring their services right to Teams as well. And to do so, it’s now offering a set of new tools that will make this easier and enable developers to build new user experiences in Teams.

There’s a lot going on here, but maybe the most important news is the launch of the enhanced Microsoft Teams Toolkit for Visual Studio and Visual Studio Code.

“This essentially enables developers to build apps easier and faster — and to build very powerful apps tapping into the rich Microsoft stack,” Microsoft group program manager Archana Saseetharan explained. “With the updated toolkit […], we enable flexibility for developers. We want to meet developers where they are.”

Image Credits: Microsoft

The toolkit offers support for tools and frameworks like React, SharePoint and .NET. Some of the updates the team enabled with this release are integration with Aure Functions, the SharePoint Framework integration and a single-line integration with the Microsoft Graph. Microsoft is also making it easier for developers to integrate an authorization workflow into their Teams apps. “Login is the first kind of experience of any user with an app — and most of the drop-offs happen there,” Saseetharan said. “So [single-sign on] is something we completely are pushing hard on.”

The team also launched a new Developer Portal for Microsoft Teams that makes it easier for developers to register and configure their apps from a single tool. ISVs will also be able to use the new portal to offer their apps for in-Teams purchases.

Other new Teams features for developers include ways for developers to build real-time multi-user experiences like whiteboards and project boards, for example, as well as a new meeting event API to build meeting-related workflows for when a meeting starts and ends, for example, as well as new features for the Teams Together mode that will let developers design their own Together experiences.

There are a few other new features here as well, but what it all comes down to is that Microsoft wants developers to consider Teams as a viable platform for their services — and with 145 million daily active users, that’s potentially a lucrative way for software firms to get their services in front of a new audience.

“Teams is enabling a new class of apps called collaborative apps,” said Karan Nigam, Microsoft’s director of product marketing for Teams. “We are uniquely positioned to bring the richness to the collaboration space — a ton of innovation to the extensibility side to make apps richer, making it easier with the toolkit update, and then have a single-stop shop with the developer portal where the entire lifecycle can be managed. Ultimately, for a developer, they don’t have to go to multiple places, it’s one single flow from the business perspective for them as well.”

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Beacons raises $6 million for its link-in-bio homepage builder that lets creators monetize

Mobile landing page builder Beacons has raised a $6 million seed round to expand its vision for empowering creators to make money beyond the cramped confines of their social media profiles. The company, co-founded by Neal Jean, Jesse Zhang, Greg Luppescu and David Zeng, provides anyone who uses social media a single, mobile-optimized link hub to display to their followers.

Like competitor Linktree, Beacons gives people a way to link out to other sites directly from their TikTok, Instagram or Twitter profile, including pointing followers toward potential income streams like donations and affiliate links. Other companies in the “link in bio” space include Shorby, Milkshake, Tap.bio, Link in Profile, bio.fm and Campsite.

Beacons launched in private beta in September 2020 after emerging out of Y Combinator’s Summer 2019 cohort. Andreessen Horowitz will lead the seed round and is joined by Atelier Ventures, The Chainsmokers’ Mantis Fund, Night Media Ventures and LOUDgg, the Brazilian esports group.

The $6 million seed round will build on $600,000 that Beacons raised in an angel round, allowing the team to hire more engineers and designers to grow its small four-person team of first-time founders.

“I think where we’re really different than Linktree is we let creators customize and personalize their pages all for free and we offer a lot more of those options on our free plan,” Beacons co-founder and CEO Neal Jean told TechCrunch.

“…Creators care a lot about how their website looks so that’s been a good way for us to give creators the features that they want and help us grow our share in the market too.”

To keep creators locked into their own platforms and forthcoming monetization schemes, social media companies don’t offer much support for embedded links, particularly on individual pieces of content. Many also restrict users to one URL in their profiles, putting pressure on creators to maximize the utility of a single link. Beacons reasonably argues that the restrictive design of most social platforms stunts the ability of creators to easily and flexibly make money from their content.

“In the beginning we’re basically building all these different kinds of features for creators to use but I think in the long run the way to make that more scalable is to turn into more of a platform or an ecosystem that lots of people can build on,” Jean said.

“Today, I think we’re probably more like a Wix or a Squarespace for content creators, but in the future I think we want to be a little bit more like Shopify for creators.”

Building on Beacons

Beacons lets users choose between free and premium tiers. At $10 per month, the “entrepreneur” tier offers a couple of killer features worth considering, including support for custom domains and additional “blocks” — the link, text and image slots that comprise a Beacons page.

Image Credits: Beacons

Beyond premium pricing, Beacons makes money by taking a cut of sales through its handful of monetization-focused blocks, like a shopping-enabled TikTok feed, a digital storefront for videos and e-books and a “requests” block that lets creators sell custom content directly to their followers. Beacons’ free plan charges a 9% fee on transactions, while the premium plan cuts that down to 5%.

Landing sites built through Beacons are deeply customizable, hearkening back to the Myspace era of media-rich, curated homepages. The company recently added what it calls the “community block,” a designated place where creators can highlight collaborators they might team up with often on a collab-obsessed platform like TikTok. The company currently counts Sia, Green Day and Russell Brand among its high-profile users.

Beacons also supports mobile marketing through email and SMS and analytics to help creators understand their audiences. The company says that its user base has grown by 70% every month since its October launch.

Today’s content creators and consumers have more sophisticated expectations than existing social platforms allow,” Jean said in the funding announcement. “…With Beacons, creators can control their destiny by directing online traffic to a custom domain that looks awesome, is shareable and ultimately generates revenue.” 

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Merge raises $4.5M to help B2B companies build customer-facing integrations

Merge, a startup that helps its users build customer-facing integrations with third-party tools, today announced that it has raised a $4.5 million seed round led by NEA. Additional angel investors include former MuleSoft CEO Greg Schott, Cloudflare CEO Matthew Prince, Expanse co-founders Tim Junio and Matt Kraning, and Jumpstart CEO Ben Herman.

Launched in 2020, the core focus of Merge is to give B2B companies a unified API to access data from what is currently about 40 HR, payroll, recruiting and accounting platforms, with plans for expanding to additional areas soon. But Merge co-founders Shensi Ding and Gil Feig, who have been lifelong friends and previously worked at companies like Expanse and Jumpstart, stress that the service isn’t aiming to replace workflow tools Workato or Zapier.

Image Credits: Merge

“What we built is more similar to Plaid than MuleSoft or other things,” Feig said. “We built a unified API, so we’re fully embedded in a customer’s product and they build one integration with us and can automatically offer all these integrations to their customers. On top of that, we offer what we call integrations management, which is a suite of tools to automatically detect issues where the customer would have to get involved — automatically detect that stuff and handle it without ever having to involve engineering again.”

When Merge’s systems detect issues with an integration, maybe because a data schema in an API response has changed without notice (which happens with some regularity), Merge’s engineers can fix that within minutes, in part because the teams also built an internal no-code tool for building and managing these integrations.

Image Credits: Merge

As Ding also noted, B2B buyers today also simply expect their tools to feature integrations with the service they use. “Companies, when they purchase a vendor, they expect that vendor to have integrations with all the other vendors that they own,” she said. “They don’t want to have to purchase a vendor and then purchase a workflow product and then connect those products.”

And while Merge’s focus right now is squarely on a few verticals, the plan is to expand this to far more areas shortly, likely starting with CRM. “Salesforce has a pretty large market share, so we thought that it wasn’t going to be as interesting of a market,” Ding said. “But it turns out that their API is so complex that customers would still prefer to integrate with us instead if we simplify it for them.”

Ding and Feig tell me the company, which came out of stealth about two months ago, already has about 100 organizations on its platform, varying from seed-stage companies to publicly listed enterprises. The team credits its focus on security and reliability (and its SOC II compliance) with being able to bring on some of these larger companies despite being a seed-stage company itself.

To monetize the service, Merge offers a free tier (up to 10,000 API requests per month) and charges $0.01 per API request for additional usage. Unsurprisingly, the company also offers customized enterprise plans for its larger customers.

“The time and expense associated with building and maintaining myriad API integrations is a pain point we hear about consistently from our portfolio companies across all industries,” said NEA managing general partner Scott Sandell, who will join the company’s board. “Merge is tackling this ubiquitous problem head-on via their easy-to-use, unified API platform. Their platform has broad applicability and is a massive upgrade for any software company that needs to build, manage, and maintain multiple API integrations.”

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YouTube announces a $100M fund to reward top YouTube Shorts creators over 2021-2022

YouTube is giving its TikTok competitor, YouTube Shorts, an injection of cash to help it better compete with rivals. The company today introduced the YouTube Shorts Fund, a $100 million fund that will pay YouTube Shorts creators for their most viewed and most engaging content over the course of 2021 and 2022. Creators can’t apply for the fund to help with content production, however. Instead, YouTube will reach out to creators each month whose videos exceeded certain milestones to reward them for their contributions.

The company expects to dole out money to “thousands” of creators every month, it says. And these creators don’t need to be in the YouTube Partner Program to qualify — anyone is eligible to receive rewards by creating original content for YouTube Shorts.

YouTube declined to share more specific details about the fund’s operations at this time, including how creators will be vetted or what specific thresholds for receiving payments YouTube has in mind. It also wouldn’t offer details as to whether YouTube creators could receive multiple payments in the same pay period if they had several videos that would qualify, or any other details.

And while the company stressed that only “original” content would gain rewards, it didn’t clarify how it will go about checking to ensure the content isn’t already uploaded on another platform, like Reels, Snapchat or TikTok.

Image Credits: YouTube

Instead, YouTube said that more details about the payments and qualifications would be available closer to the fund’s launch, which is expected sometime in the next few months. It pointed out also that it has paid out over $30 billion to creators, artists and media companies over the last three years, and it expects the new fund will help it to build a long-term monetization model for Shorts on YouTube going forward.

YouTube isn’t the only platform to take on the threat of TikTok by throwing cash at the problem.

Snapchat has been paying $1 million per day to creators for their top-performing videos on Spotlight, its own TikTok clone, minting several millionaires in the process. Facebook-owned Instagram, meanwhile, made lucrative offers to top TikTok stars to use its new service, Reels, The WSJ reported last year.

Despite the size of these efforts, TikTok’s own Creator Fund remains a competitive force. It announced its fund would grow to over $1 billion in the U.S. in the next three years and would be more than double that on a global basis. This March, it also added another requirement to receiving the fund’s payments, including having at least 100K authentic views in the last 30 days — a signal that it’s setting the bar even higher, given its current success.

Alongside the debut of YouTube’s Shorts Fund, the company also noted it’s expanding its Shorts player feature across more places on YouTube to help viewers discover this short-form video content, will begin testing ads for Shorts and will be rolling out the new “remix audio” feature to all Shorts creators.

Image Credits: YouTube

This somewhat controversial feature allows Shorts creators to sample sounds from other YouTube videos for use in their Shorts, instead of only using song clips or original audio. Some YouTube creators were surprised to find the feature was opt-out by default — meaning their content could be used on YouTube Shorts unless they took the time to turn this setting off or removed their video from YouTube.

Since its launch, YouTube has also rolled out other features to Shorts, including support for captions, the ability to record up to 60 seconds with the Shorts camera, the ability to add clips from your phone’s gallery to your recordings made with the Shorts camera and the ability use basic filters to color correct videos. YouTube says more effects will arrive in the future.

But even as YouTube tries to catch up with TikTok on feature sets, TikTok has been expanding its own effects lineup and becoming more YouTube-like by supporting longer videos. Some TikTok creators, for example, have recently been given the ability to record videos three minutes in length, instead of just 60 seconds.

YouTube says the new fund will roll out in the coming months and it will listen to the feedback from the creator community to develop a long-term program designed for YouTube Shorts.

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Atlassian launches a Jira for every team

Atlassian today announced a new edition of its Jira project management tool, Jira Work Management. The company has long been on a journey of bringing Jira to teams beyond the software development groups it started out with. With Jira Service Management, it is successfully doing that with IT teams. With Jira Core, it also moved further in this direction, but Jira Work Management takes this a step further (and will replace Jira Core). The idea here is to offer a version of Jira that enables teams across marketing, HR, finance, design and other groups to manage their work and — if needed — connect it to that of a company’s development teams.

“Jira Software’s this de-facto standard,” Atlassian’s VP of Product Noah Wasmer told me. “We’re making just huge inroads with Jira Service Management right now, bringing IT teams into that loop. We have over 100,000 customers now on those two products. So it’s really doing incredibly well. But one of the things that CIOs say is that it’s really tough to put Jira Software in front of an HR team and the legal team. They often ask, what is code? What is a pull request?”

Image Credits: Atlassian

Wasmer also noted that even though Jira Software is specifically meant for developers, about half of its users are already in other teams that work with these development teams. “We think that [Jira Work Management] gives them the more contextually relevant tool — a tool that actually helps them accelerate and move faster,” Wasmer said.

With Jira Work Management, the company is looking at making it easier for any team to track and manage their work in what Wasmer described as a “universal system and family of product.” As company’s look at how to do remote and hybrid work, Atlassian believes that they’ll need this kind of core product to keep track of the work that is being done. But it’s also about the simple fact that every business is now a software business and while every team’s work touches upon this, marketing and design teams often still work in their own silos.

Image Credits: Atlassian

These different teams, though, also have quite different expectations of the user interface they need to manage their work most effectively. So while Jira Work Management features all of the automation features and privacy controls of its brethren, it is based around a slightly different and simplified user interface than Jira Software, for example.

What’s even more important, though, is that Jira Work Management offers a variety of views for teams to enter and manipulate their data. To get new users onboarded quickly, Atlassian built a set of templates for some of the most common use cases it expects, though users are obviously free to customize all these different views to their hearts’ — and business needs’ — content.

Atlassian also changed some of the language around Jira tickets. There are no “stories” and “bugs” in Jira Work Management (unless you add them yourself) and instead, these templates use words like “tasks,” “assets” (for design use cases) or “candidates” (for HR).

Image Credits: Atlassian

Given the fact that spreadsheets are the universal language of business, it’s maybe no surprise that the List view is core here, with an Excel/Airtable-like experience that should immediately feel familiar to any business user. It’s inline editable and completely abstracts away the usual Jira ticket, even though underneath, it’s the same taxonomy and infrastructure.

“We really wanted people to walk into this product and just understand that there is work that needs to be done,” Chase Wilson, the head of product marketing for Jira Work Management, said. He noted that the team worked on making the experience feel snappy.

Image Credits: Atlassian

The other views available are pretty straightforward: a calendar and Gantt chart-like timeline view, as well as the traditional Kanban board that has long been at the core of Jira (and Agile in general).

Jira Work Management also lets users build forms, using a drag-and-drop editor that makes it easy for anybody inside an organization to build forms and collect requests that way. Only a few weeks ago, Atlassian announced the acquisition of ThinkTilt, the company behind the popular no-code form-builder ProForma and it looks like it is already putting this acquisition to work here.

As Wasmer stressed, Jira Work Management is meant to help different teams get work done in a way that works best for them. But because Jira is now a family of products, it also enables a lot more cross-team collaboration. That means a development team that is working on implementing a GDPR requirement can now build a workflow that ties in with the project board for a legal team that then allows legal to hold up a software release until it approves this new feature.

“We hear about this all the time today,” he said. “They just stick the legal team into Jira Software — and it over-inundates them with information that’s not relevant to what they’re trying to get done. Now we can expose them. And we also then get that legal team, that marketing team, exposed to different templates for different work. What they’re finding is that once they get used to it for that must-do use case, they start saying: Well, hey, why don’t I use this for contract approvals at the end of the quarter?”

Image Credits: Atlassian

As for pricing, Atlassian follows its same standard template here, offering a free tier for teams with up to 10 users and then the paid tiers start at $5/user/month, with discounts for larger teams.

Looking ahead, Atlassian plans to add more reporting capabilities, native approvals for faster signoffs and more advanced functionality across the new work views.

It’s worth noting that Jira Work Management is the first product to come out of Point A, Atlassian’s new innovation program “dedicated to connecting early-adopter customers with product teams to build the next generation of teamwork tools.”

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Adobe launches a new, simplified digital asset manager

Adobe today announced the launch of a new asset management tool, Adobe Experience Manager Assets Essentials. That’s a mouthful, but while the company didn’t necessarily simplify the name, the idea here is to give teams that work with lots of digital assets an easier-to-use management experience in the Adobe Experience Cloud than Adobe’s current enterprise-centric asset management tool can offer.

In addition, Adobe is also launching the first tool to integrate this new experience: the Adobe Journey Optimizer. This new tool is meant to help users leverage their customer data to build out customer journeys and figure out the best ways to deliver messages and content along that journey.

“The push towards digital content and building these richer, engaging experiences — customers expect it,” Elliot Sedegah, director of Strategy and Product Marketing, Adobe, told me. “Almost every interaction that you go along, you expect a rich experience. And not only at that point of just having richer material, like images or video, etc., but you expect it at every point of interaction with that customer. So that customer, if you think of it, isn’t just interacting with a brand, but our customers, they think of it as a customer journey. So using the same content, from awareness to conversion to post-sale and loyalty — they expect that same story to maintain. And it’s getting increasingly hard to get to all the different touchpoints.”

Image Credits: Adobe

Like with similar products, the idea here is to create a centralized, collaborative space for content creators and the teams that use their work. In that respect, this new tool isn’t necessarily all that different from other shared online file management services. But Adobe is also leveraging some of its unique capabilities. It’s using its AI smarts and Adobe Sensei platform to help users organize and tag their assets, for example, to make them more easily searchable. And the new tool is integrated with Adobe Asset Link, so creative professionals can search, browse and edit these assets directly from Photoshop, Illustrator, InDesign and XD without having to switch context.

As Sedegah noted, not too long ago, it was mostly the creative teams and marketing that were involved in the content creation and management process. But today, this group also includes sales teams and customer support, for example, and the pandemic only accelerated this process.

Image Credits: Adobe

“[Our customers] have been forced to rethink their business models, rethink the way that they engage with customers — and it essentially accelerated this digital-everywhere process of the experiences customers get, the agility that customers expect from businesses, and then the number of people — and how they work — leveraging that content.”

So while Adobe’s enterprise asset management tools worked just fine before, the company’s users were telling it that it needed to do a better job at creating tools that made its asset management technology easier to use by more teams.

The first tool to integrate this new asset management experience directly is the Journey Optimizer. “That was a great opportunity for us to rethink that user experience that our customers wanted to deliver — and then make it easier for that person to do,” Sedegah said. “So as you’re building out a content journey — or maybe you’re designing a piece of content that’s going to get sent to maybe a customer as they engage with a brand — the digital assets appear right there for that author to use.”

Next up for integration is Workfront, the work management platform Adobe acquired last year. There’s an obvious synergy here between Workfront’s abilities to manage the planning, review and approval stages of a project and an asset management system like this.

The long-term strategy, though, is to integrate this experience across all Experience Cloud applications.

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Announcing our TC Sessions: SaaS virtual event happening October 27

Software-as-a-service (SaaS) is now the default business model for most B2B and B2C software startups. And while it’s been around for a while now, its momentum keeps accelerating and the ecosystem continues to expand as technologists and marketers are getting more sophisticated about how to build and sell SaaS products. For all of them, we’re pleased to announced TechCrunch Sessions: SaaS 2021, a one-day virtual event that will examine the state of SaaS to help startup founders, developers and investors understand the state of play and what’s next.

The single-day event will take place 100% virtually on October 27 and will feature actionable advice, Q&A with some of SaaS’s biggest names and plenty of networking opportunities. Importantly, $75 Early Bird passes are now on sale. Book your passes today to save $100 before prices go up.

We’re not quite ready to disclose our agenda yet, but you can expect a mix of superstars from across the industry, ranging from some of the largest tech companies to up-and-coming startups that are pushing the limits of SaaS.

The plan is to look at a broad spectrum of what’s happening with B2B startups and give you actionable insights into how to build and/or improve your own product. If you’re just getting started, we want you to come away with new ideas for how to start your company, and if you’re already on your way, then our sessions on scaling both your technology and marketing organization will help you to get to that $100 million annual run rate faster.

In addition to other founders, you’ll also hear from enterprise leaders who decide what to buy — and the mistakes they see startups make when they try to sell to them.

But SaaS isn’t only about managing growth — though ideally, that’s a problem founders will face sooner or later. Some of the other specific topics we will look at are how to keep your services safe in an ever-growing threat environment, how to use open source to your advantage and how to smartly raise funding for your company.

We will also highlight how B2B and B2C companies can handle the glut of data they now produce and use it to build machine learning models in the process. We’ll talk about how SaaS startups can both do so themselves and help others in the process. There’s nary a startup that doesn’t want to use some form of AI these days, after all.

And because this is 2021, chances are we’ll also talk about building remote companies and the lessons SaaS startups can learn from the last year of working through the pandemic.

Don’t miss out. Book your $75 Early Bird pass today and save $100.

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Popl tops $2.7M in sales for its technology that replaces business cards

If you’ve spent any time on TikTok lately, then you’ve probably seen a number of Popl’s ads. The startup has been successfully leveraging social media to get its modern-day business card alternative in front of a wider audience. Packaged as either a phone sticker, keychain or wristband, Popl uses NFC technology to make sharing contact information as easy as using Apple Pay. To date, Popl has sold somewhere over 700,000 units and has generated $2.7 million in sales for its digital business card technology.

Popl co-founder and CEO Jason Alvarez-Cohen, a UCLA grad with a background in computer science, first realized the potential for NFC business cards through a different use case — a device he encountered in someone’s home while attending a party. But it sparked the idea to use NFC technology for sharing information person-to-person, which would be faster than alternatives, like AirDrop or manual entry. And so, Popl was born.

Image Credits: Popl

Though startup history is littered with would-be “business card killers” that eventually died, what makes Popl different from early contenders is that it combines both an app with a physical product — the Popl accessory. This accessory can be purchased in a variety of form factors, including the popular Popl phone sticker that you can apply right to the back of your phone case (or even the top of your PopSocket), and customized with a photo of your choosing.

“I knew that, in the past, people would tap phones and share information like that. But I learned quickly that you can’t do this just phone-to-phone with pure software,” says Alvarez-Cohen. “So I [wondered to myself], what’s the closest way we can get the phone tapping? And that’s how I came up with this back-of-the-phone product.”

Each Popl accessory is actually an NFC tag which enables the handoff of the user’s contact information. When the phones are close, the recipient will get a notification that alerts them to your shared Popl data.

There are, of course, other ways to quickly exchange contact information. You can easily enter in someone’s digits into your phone’s contacts app directly, for example, which may work better for more casual encounters — like meeting someone at a bar. But Popl lets you share a full business cards’ worth of contact data with just a tap, which makes it better for professional encounters, or any other time you want to share more than just your phone number.

While the Popl tags make for a nice gimmick, the Popl mobile app is what makes the overall service useful. And to be clear, the app is only necessary for the Popl’s owner — the recipient doesn’t need the app installed for Popl to work. They will, however, need to have a phone that can read NFC tags, which can leave out some older devices. Or, as a backup, they’ll need the ability to scan the QR code the app provides as a workaround.

Image Credits: Popl

In the Popl app, you can customize which data you want to share with others — including your contact info, social profiles, website links, etc. — all via an easy-to-use interface. Like some business card apps in the past, you can flip between a personal profile and a business profile in Popl in order to share the appropriate information when out networking. To actually make the exchange of contact information with another person, you simply hold up your phone to theirs and they’ll get a notification directing them to your Popl profile webpage. (The phones don’t have to physically touch or bump together, however. It’s more like Apple Pay, where they have to be near each other.)

From the Popl website, that’s shared via the notification that pops up, the recipient can tap on the various options to connect with the sender — for example, adding them on a social network like LinkedIn or Instagram, grabbing their phone number to send a quick text, or even downloading a full contact card to their phone’s address book, among other things.

Image Credits: Popl

The app’s more clever feature, however, is something Popl calls “Direct.”

This patented feature won’t send over the Popl website where the recipient then has to choose how they want to connect. Instead, it opens the destination app directly. For example, if you have LinkedIn Direct on, the recipient will be taken directly to your profile on LinkedIn when they tap the notification. Or if you put your Contact Card on Direct, it will just pop your address book entry onto the screen so the user can choose to save it to their phone.

For paid users, the app also lets you track your history of Popl connections on a map, so you can recall who you met, where and when, along with other analytics.

Image Credits: Popl

Work on Popl, which is co-founded by Alvarez-Cohen’s UCLA roommate, Nick Eischens, now Popl COO, began in late 2019. The startup then launched in February 2020 — just before the coronavirus lockdowns in the U.S. That could have been a disastrous time for a business designed to help people exchange information during in-person meetings when the world was now shifting to Zoom and remote work. But Alvarez-Cohen says they marketed Popl as a “contactless solution.”

“If I have this, and I have to meet someone for my business, I don’t even have to tap it — you can just hover, and it will still send that information,” Alvarez-Cohen says. “So I’m able to share my business card with you without handing you a business card, which is safe.”

But what really helped to sell Popl were its video demos. One TikTok ad, which I’m sure you’ve seen if you use TikTok at all, features the co-founders’ friend Arev sharing her TikTok profile with a new friend just as she’s leaving the gym.

In the video, the recipient — clearly dumbfounded by the technology after she taps his phone — responds “what? what? Whoa! What? How’d you do that?!”

It’s now been viewed over 80 million times.

@popl

HOW DID SHE DO THAT!! @endiccii with her new Popl. #poplchallengue #newtech #technology #foryou #fyp #instant

♬ original sound – popl

Today, Popl’s TikTok videos get high tens of thousands, hundreds of thousands and sometimes still millions of views per video. The company also has an active presence on other social media. For instance, Popl posts regularly to Instagram, where it has over 100,000 followers. Today, the startup’s growth is about 60% driven by Facebook and Instagram marketing and 40% organic, Alvarez-Cohen says.

Now, the company is preparing new products for the post-pandemic era when in-person events return. Though it had before sold Popl’s in bulk for this purpose, it’s now readying an “event bracelet” that just slips on your wrist (and is reusable). The bracelet could be used at any big event — like music festivals or business conferences, where you’re meeting a lot of new people. And because Popl uses NFC, phones have to be close to make the contact info exchange — it won’t just randomly share your info with everyone as you pass by them.

Popl is also fleshing out the business networking side of its app with integrations for Salesforce, Oracle, HubSpot and CSV export, that come with its Popl Pro subscription ($4.99 per month). The in-app subscription is already at $450,000-plus in annual recurring revenue and growing 10% every week, as of early April.

A Y Combinator Winter 2021 participant, Popl is backed by Twitch co-founder Justin Kan (via Goat Capital), YC, Urban Innovation Fund, Cathexis Ventures and others angels, including Wish.com CEO Peter Szulczewski and PlanGrid co-founder Ralph Gootee.

The app is available on iOS and Android, and the Popl accessories are sold on its website and on Target.com.

Update, 4/19/21, 6:45 PM ET: Post updated with a more current revenue figure after publication.

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Facebook to test new business discovery features in US News Feed

Facebook announced this morning it will begin testing a new experience for discovering businesses in its News Feed in the U.S. When live, users tap on topics they’re interested in underneath posts and ads in their News Feed in order to explore related content from businesses. The change comes at a time when Facebook has been arguing how Apple’s App Tracking Transparency update will impact its small business customers — a claim many have dismissed as misleading, but nevertheless led some mom and pop shops to express concern about the impacts to their ad targeting capabilities, as a result. This new test is an example of how easily Facebook can tweak its News Feed to build out more data on its users, if needed.

The company suggests users may see the change under posts and ads from businesses selling beauty products, fitness or clothing, among other things.

The idea here is that Facebook would direct users to related businesses through a News Feed feature, when they take a specific action to discover related content. This, in turn, could help Facebook create a new set of data on its users, in terms of which users clicked to see more, and what sort of businesses they engaged with, among other things. Over time, it could turn this feature into an ad unit, if desired, where businesses could pay for higher placement.

“People already discover businesses while scrolling through News Feed, and this will make it easier to discover and consider new businesses they might not have found on their own,” the company noted in a brief announcement.

Facebook didn’t detail its further plans with the test, but said as it learned from how users interacted with the feature, it will expand the experience to more people and businesses.

Image Credits: Facebook

Along with news of the test, Facebook said it will roll out more tools for business owners this month, including the ability to create, publish and schedule Stories to both Facebook and Instagram; make changes and edits to Scheduled Posts; and soon, create and manage Facebook Photos and Albums from Facebook’s Business Suite. It will also soon add the ability to create and save Facebook and Instagram posts as drafts from the Business Suite mobile app.

Related to the business updates, Facebook updated features across ad products focused on connecting businesses with customer leads, including Lead Ads, Call Ads and Click to Messenger Lead Generations.

Facebook earlier this year announced a new Facebook Page experience that gave businesses the ability to engage on the social network with their business profile for things like posting, commenting and liking, and access to their own, dedicated News Feed. And it had removed the Like button in favor of focusing on Followers.

It is not a coincidence that Facebook is touting its tools for small businesses at a time when there’s concern — much of it loudly shouted by Facebook itself — that its platform could be less useful to small business owners in the near future, when ad targeting capabilities become less precise as users vote “no” when Facebook’s iOS app asks if it can track them.

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