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Extra Crunch roundup: Think like a VC, CockroachDB EC-1, handle your stock options

Ants and camels are famously resilient, but when it was time to select a name for a startup that offers open-source, cloud-based distributed database architecture, you can imagine why “Cockroach Labs” was the final candidate.

Database technology is fundamental infrastructure, which partially explains why it’s so resistant to innovation: Oracle Database was released in 1979, and MySQL didn’t reach the market until 1995.

Since hitting the market six years ago, CockroachDB has become “a next-generation, $2-billion-valued database contender,” writes enterprise reporter Bob Reselman, who interviewed the company’s founders to write a four-part series:

Part 1: Origin story: From the creation of the popular open-source image editor GIMP to some of Google’s most well-known infrastructure products.

Part 2: Technical design: Analyzes the key differentiation that CockroachDB offers, particularly its focus on geography and data storage.

Part 3: Developer relations and business: How CockroachDB engages with developers while pivoting to the cloud at a key inflection point.

Part 4: Competitive landscape and future: A look at the fierce competition, and what possible exit routes might look like.


Full Extra Crunch articles are only available to members.
Use discount code ECFriday to save 20% off a one- or two-year subscription.


Our ongoing search for the best startup growth marketers is yielding results: reporter Anna Heim interviewed SaaS and early-stage startup marketing consultant Lucy Heskins to learn more about the mistakes her clients are most likely to make before they seek her help.

“The first is hiring a marketer too soon,” said Heskins. “I’ve come into startups thinking I was coming in to set up their in-house function. However, very quickly you realize that they’ve jumped the gun and think they’ve got product-market fit when they are nowhere near it.”

Heskins shared a few pages from her early-stage marketing playbook, in which she recommends aligning content marketing with the customer experience — as opposed to just putting pages up that score well in search results.

Because their conversation contains a lot of strategic advice for startups that haven’t yet made a marketing hire, we made it available on TechCrunch.

If you know of a skilled growth marketer, please share your recommendation in this quick survey.

Thanks very much for reading!

Walter Thompson
Senior Editor, TechCrunch
@yourprotagonist

Here are 3 things you should do with your stock options

Illustration of two people walking away from a yellow wedge from a white pie.

Image Credits: z_wei (opens in a new window) / Getty Images

Congratulations: You’ve joined a startup and received an Incentive stock option grant! You now own a percentage of the company, and there’s no telling how much it could be worth one day.

A few questions: Do you know your 409A valuation? What’s your strike price? Surely, you know the preferred share price and which type of options you were granted?

No?

It’s complicated stuff, and for most ISO recipients, this may be the first time they start thinking seriously about how federal tax laws impact them personally.

To break things down, Vieje Piauwasdy, Secfi’s director of equity strategy, recently shared a post with Extra Crunch.

“If you’ve ever been confused about your equity, or haven’t thought much about it, you’re not alone.”

Where is suptech heading?

Supervisory tech is here to stay

Image Credits: Peter Dazeley (opens in a new window) / Getty Images

First of all, what is suptech?

“The emergence of purpose-built technologies to facilitate regulator oversight has, over the past few years, garnered its own moniker of supervisory technology, or suptech,” Marc Gilman, the general counsel and VP of compliance at Theta Lake, writes in a guest column.

Gilman notes that “nearly every financial services regulator is engaged in some type of suptech activity.”

But as a primer, he focused on three areas: regulatory reporting, machine-readable regulation, and market and conduct oversight.

Superhuman’s Rahul Vohra explains how to optimize your startup’s products for lasting growth

Image Credits: Superhuman

Superhuman co-founder and CEO Rahul Vohra joined us last week at TechCrunch Early Stage to provide an in-depth look at how he and his company worked to optimize and refine their product early to create a version of “growth hacking” that would not only help Superhuman attract users, but serve them best and retain them, too.

Vohra articulated a system that other entrepreneurs should be able to apply to their own businesses, regardless of area or focus.

Dear Sophie: Tell me more about the EB-1A extraordinary ability green card

lone figure at entrance to maze hedge that has an American flag at the center

Image Credits: Bryce Durbin/TechCrunch

Dear Sophie,

I’m a postdoc engineer who started STEM OPT in June after failing to get selected in the H-1B lottery.

A colleague suggested that I apply for an EB-1A for extraordinary ability green card, but I have not won any major awards, much less a Nobel Prize. Would you tell me more about the EB-1A?

Thanks!

— Bashful in Berkeley

India poised for record VC year as unicorns head for decisive IPOs

Alex Wilhelm and Anna Heim dialed in on India for today’s Exchange, noting that the country is a good example of the global trend of booming venture capital dollars invested.

“The country’s venture capital haul thus far in 2021 has nearly matched its 2020 total and is on pace for a record year,” they write. “But as the third quarter gets underway, something perhaps even more important is going on: public-market liquidity.”

They looked at recent venture capital results and considered what Zomato’s flotation means for the country’s IPO pipeline. Don’t miss this analysis of an explosive startup market.

How to navigate an acquisition without alienating your current employees

Office workers walking in a line down street carrying office equipment

Image Credits: Peter Cade (opens in a new window) / Getty Images

Now that COVID-19 vaccines are encouraging the world to reopen, two trends are underway:

In the first half of 2021, mergers and acquisitions increased by more than 150% YOY to $2.4 trillion; in several surveys, an overwhelming majority of workers said they intend to seek employment elsewhere.

If your startup is angling toward an exit, the promise of a big payday may not be enough to retain employees who feel burned out or dissatisfied.

Many founders don’t have prior management experience, and, frankly, the uncertainty associated with an exit makes it a poor time for on-the-job learning. With that in mind, here are several communication strategies that can help you keep your winning team intact.

Emergence Capital’s Doug Landis explains how to identify (and tell) your startup story

Image Credits: TechCrunch/Emergence Capital

How do you go beyond the names and numbers with your startup pitch deck? For Doug Landis, the answer is one simple compound gerund: storytelling. It’s a word that gets thrown around a lot of late in Silicon Valley, but it’s one that could legitimately help your startup stand out from the pack amid the pile of pitches.

Landis joined the TechCrunch Early Stage: Marketing and Fundraising event to offer a presentation about the value of storytelling for startups, whittling down the standard two-hour conversation to a 30-minute version.

Though he still managed to rewind things pretty far, opening with, “400,000 years ago, men and women used to sit around the fire pit and tell stories about their day, about their hunt, about the one that got away.”

Khosla’s Adina Tecklu breaks down how to nail your pitch

Image Credits: Khosla Ventures

We kicked off our TechCrunch Early Stage 2021: Marketing and Fundraising event with a deep dive on all the tips and tricks required to get the most out of pitching and slide decks. On hand was Adina Tecklu, a principal at Khosla Ventures, and who formerly built out Canaan Beta, the consumer seed practice at Canaan Partners.

We talked about the importance of knowing your customer (aka your potential investor), focusing on story, typical slides in a deck, the appendix slides, formatting, and then alternative formats and which to avoid in a pitch deck.

What impact will Apple’s buy now, pay later push have on startups?

News that Apple plans to get into the buy now, pay later game had Alex Wilhelm wondering about the impact on startups in the space.

Shares of public competitors Affirm and Afterpay dropped on the news, but it doesn’t mean a death knell for those looking to jump into the BNPL game, Alex notes.

“Provided that Apple’s BNPL solution is rolled out over time to the same markets where Apple Pay is present, the … company could consume market shares — and therefore oxygen — from generalized rival BNPL services,” he writes.

“Those startups building more niche or targeted solutions will likely enjoy some shelter from the competitive storms.”

How to make the math work for today’s sky-high startup valuations

So how does the math work out for all these startups with minimal revenue, tons of cash and sky-high valuations?

Alex Wilhelm ran through the numbers, explaining why the current state of the venture capital market makes sense for startups and investors alike.

“Today we can make super-expensive startup math work out, provided that growth rates stay generally strong and public-market multiples stay rich,” he writes in The Exchange. “If the latter dips, the former has to improve, and vice versa.”

Norwest’s Lisa Wu explains how to think like a VC when fundraising

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Image Credits: Getty Images / Rawpixel

At the TechCrunch Early Stage: Marketing and Fundraising event last week, Norwest Venture Partners‘ Lisa Wu took the stage to discuss how founders can think like venture capitalists in all facets of their business.

The overlapping in job roles is uncanny: The best investors and founders have to find focus through the noise, understand the weight of due diligence and pitch others with conviction.

Wu used anecdotes and exercises — such as the eyebrow test — in the tactical, engaging chat.

Revolut’s 2020 financial performance explains its big new $33B valuation

Alex Wilhelm weeds through Revolut’s 2020 financial results again to determine if the U.K.-based consumer fintech player’s $33 billion valuation makes sense.

“The picture that emerges is one of a company with a rapidly improving financial image, albeit with some blank spaces regarding recent customer growth,” he writes.

How we got 75% more e-commerce orders in a single A/B test for this major brand

Baby Bottle Filled With Coins Against White Background

Image Credits: Abdullatif Omar/EyeEm (opens in a new window) / Getty Images

Jasper Kuria, the managing partner of The Conversion Wizards, breaks down how the CRO consultancy ran an A/B test to boost the conversion rates of a multibillion-dollar company.

“Radical redesigns that incorporate a large number of variables (instead of single-element tests) are more likely to provide substantial gains,” Kuria writes. “Another advantage to doing this is it requires much less time and traffic for your tests to reach statistical significance.”

Here’s a rundown of all the changes that led to a 75% bump in orders.

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Revolut lets customers switch to Revolut Bank in 10 additional countries

Fintech startup Revolut has its own banking license in the European Union since late 2018. It lets the company offer some additional financial services without partnering with third-party companies. And the company is going to let customers switch to Revolut Bank in 10 additional countries.

The Bank of Lithuania has granted a specialized license — it isn’t a full-fledged license per se as it focuses on some activities. The company is taking advantage of European passporting rules to operate in other European countries. Right now, Revolut takes advantage of its banking license in two countries — Poland and Lithuania.

In Lithuania for instance, you can apply for a credit card with a credit limit that’s twice the value of your monthly salary (up to €6,000). The company also offers personal loans between €1,000 and €15,000. You can pay back over 1 to 60 months.

Now, customers in Bulgaria, Croatia, Cyprus, Estonia, Greece, Latvia, Malta, Romania, Slovakia and Slovenia will be able to become Revolut Bank customers. It’s not a transparent process as you need to get through a few steps to carry your account over.

But once this process is done, your deposits are protected under the deposit guarantee scheme. If Revolut Bank shutters at some point down the road, customers can claim up to €100,000 thanks to the scheme — both euros and foreign currencies are protected.

You can expect new credit products in the 10 new markets. Overall, Revolut has attracted 15 million customers. The company recently announced that it was also applying for a banking license in the U.K., its home country and its biggest market.

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Revolut launches mid-tier subscription plan

Fintech startup Revolut is tweaking its subscription plans with a new mid-tier offering called Revolut Plus — it costs £2.99 per month. Like N26 Smart and Monzo Plus, the new plan is a pandemic-proof package that doesn’t focus as much on travel.

For the past couple of years, challenger banks and alternatives to traditional bank accounts have been packaging additional services into paid plans. Essentially, those fintech startups are slowly becoming freemium software-as-a-service companies.

The majority of users don’t subscribe to paid plans. But a small portion is willing to pay a fixed monthly fee to access advanced features, get an insurance package and pay less in variable fees.

Revolut already has two paid plans — Premium and Metal. Premium increases limits on free ATM withdrawals and foreign exchange. You also get overseas medical insurance, delayed baggage and flight insurance and winter sports coverage. You can also access advanced features, such as disposable virtual cards and Revolut Junior accounts

With a Metal plan, your insurance package is a bit more thorough, with purchase protection and car hire excess. You get a tiny bit of cash back on purchases (0.1% in Europe, 1% outside of Europe capped at the monthly subscription price) and higher limits across various products.

Another big selling point has been card designs. With the Metal plan, as the name suggests, you get a metal card. It’s not that useful but some people like it. Premium subscribers can also choose between premium card designs.

Revolut Premium costs £6.99 per month and Revolut Metal costs £12.99 per month (or €7.99 and €13.99, respectively in Europe). You pay a bit less if you pay upfront for a year.

So what is Revolut Plus? It costs £2.99 per month, which makes it a lot more affordable than Revolut Premium. The main selling point is purchase protection provided by Qover. All paid plans now get purchase protection with different limits on damaged or stolen goods (up to £1,000, £2,500 and £10,000 depending on your plan). You can get a refund on purchases up to 90 days after buying eligible products. If you book a ticket and your event is cancelled, you could also get a refund.

In addition to a new card design, Revolut Plus subscribers can also use virtual cards. You can also create junior accounts with the new mid-tier plan.

As you can see, there’s no overseas travel insurance. You also don’t get unlimited free currency exchange (other than spread). Revolut Plus is focused on people who mostly use their Revolut account in their home country.

Revolut is also tweaking other plans, so it’s going to be important to check the terms and conditions before you renew your paid plan. The new Plus plan is available today in the U.K. and will be rolled out next week in the European Economic Area.

Image Credits: Revolut

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Revolut lets businesses accept online payments

Fintech startup Revolut is launching its own acquiring solution. With this move, the company is competing directly with Stripe, Adyen, Braintree or Checkout.com. This is an in-house product and not just a fresh coat of paint on an existing solution.

As a reminder, Revolut already offers business accounts. It lets you send and receive international payments, and exchange funds in multiple currencies. You also can order debit cards to spend money from your Revolut account directly.

With Revolut’s acquiring solution, the company is going one step further, as you can now accept card payments from your customers. Revolut supports 14 currencies and settles payments on your Revolut Business account the next day.

When it comes to fees, you get a small allowance of free card payment processing fees depending on your plan. Above that limit, you pay 1.3% on card transactions from customers based in Europe and the U.K. For other cards, you pay 2.8% on all transactions — there’s no free allowance.

This is slightly cheaper than Stripe, which costs 1.4% + £0.20 for European cards and 2.9% + £0.20 for non-European cards. Of course, companies like Stripe have been optimizing their payments infrastructure for many years. Right now, Stripe supports more payment methods, more currencies, advanced fraud prevention features, etc.

After you’ve created your merchant account, Revolut offers plugins for WooCommerce, Prestashop and Magento. You can also use the Merchant API to add a checkout widget on your custom website.

If you’re a freelancer and you just need to send a couple of invoices per month, you can also generate payment links. The recipient can then pay from a web page hosted by Revolut.

The main advantage of Revolut’s acquiring solution is that it’s integrated with Revolut Business. You can see payments and banking in the same interface, you don’t need to alternate between your Stripe account and your bank account to reconcile transaction data.

It could work particularly well for B2B businesses that don’t handle a ton of transactions and don’t want to set up a separate payments solution. Let’s see what customers think of the API when they start using it.

Online payments are available for business customers in the U.K., Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Spain and Sweden. The rest of the European Economic Area should get the feature soon.

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Looking to emulate Venmo, JoomPay preps a Euro launch for easy bill splitting and cash payments

JoomPay, a startup with a similar product to PayPal-owned Venmo in the U.S., is set to launch in Europe shortly after being granted a Luxembourg Electronic Money Institution (EMI) license. The app allows people to send and receive money with anyone, instantly and for free. “Venmo me” has become a common phrase in the U.S., where people use it to split bills in restaurants or similar instances. Venmo is in common use in the U.S., but it’s not available in Europe, although dozens of other innovative mobile peer to peer transfer options exist, such as Revolut, N26, Monese and Monzo. The waitlist for the app’s beta is open now (iOS, Android).

Europe leads the world’s instant payments industry, with $18 trillion in worldwide volume predicted by 2025, up from $3 trillion in 2020 — a growth of more than 500%. Western Europe — and COVID-19 — is now driving that innovation and will account for 38% of instant payment transaction value by 2025. While Europe lacks simple peer-to-peer payments solutions such as Venmo or Square Cash App in the U.S., challenger banks have stepped up to provide similar kinds of services. JoomPay’s opportunity lies in being able to be a middle-man between these various banking systems.

Shopping app Joom, which has been downloaded 150 million times in Europe, has spun-off JoomPay to solve this problem. The app allows users to send and receive money from any person, regardless of whether they use JoomPay or not — and you only need to know their email or the phone number. JoomPay connects to any existing debit/credit card or a bank account. It also provides its users with a European IBAN and an optional free JoomPay card with cashback and bonuses.

Yuri Alekseev, CEO and co-founder of JoomPay, said: “Since COVID-19 started, we’ve seen a significant decline in cash usage. People can’t meet as easily as before but still need to send money, and we offer a viable alternative.”

JoomPay may have an uphill struggle. Its main competitors in Europe are the huge TransferWise, Paysend and, of course, PayPal itself.

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Revolut lets you track your subscriptions, adds savings bonus in the US

Fintech startup Revolut has rolled out a handful of additional features over the past few days. The financial app lets you track all your subscriptions that you pay with your Revolut account or your card. In the U.S., Revolut is adding a savings bonus based on your purchasing habits. Finally, business customers can now order metal cards.

Let’s start with subscription tracking. For customers in Europe, Revolut is trying to make it easier to stay on top of your various subscriptions. Direct debit or card transactions are automatically marked as recurring. You can also manually mark transactions as subscriptions in case they aren’t automatically marked.

After that, you can see all your recurring payments from the app and check how much you’re spending with each merchant. If you spot a subscription that you completely forgot, you can block it — future payments will be declined.

And if you don’t have a lot of money on your account, you receive a notification warning you that a subscription payment is coming up. Subscriptions can be accessed from the Payments tab under Scheduled.

If you have multiple bank accounts, some users might switch their payment information to their Revolut card just to keep all their subscriptions in Revolut. It could boost usage.

4.5% bonus on savings accounts in the U.S.

In some markets, Revolut offers savings vaults. As the name suggests, those sub-accounts let you put some money aside and earn interest. You can round up card transactions and save spare change in a vault, you can set up weekly or monthly transactions or you can transfer money manually whenever you want.

In the U.S., customers earn 0.25% annualized percentage yield (APY) with their savings vaults. If you pay for a premium subscription, you get 0.5% APY with a Revolut Premium or Revolut Metal plan.

During the COVID-19 pandemic, you get a generous bonus on top of your normal interest rate: Revolut calculates how much you spent with your Revolut debit card the previous month; that amount is eligible for a 4.5% APY bonus.

For instance, if you spent $400 with your card last month and you have $500 in your savings vault, you’ll receive the 4.5% bonus on $400. You’ll also earn 0.25% to 0.5% on the entire savings vault.

If your savings vault balance is lower than how much you spent with your card last month, your entire vault is eligible for the bonus. Interest is calculated daily using an annualized rate and paid out the first business day of the following month.

Once again, the new feature should boost engagement in the U.S. for both card transactions and savings vaults. Revolut has 13 million customers in total, including 150,000 in the U.S.

Metal cards for business customers

People care about metal cards. That’s why many fintech startups now offer expensive monthly plans with metal cards — N26, Bunq, Curve and Revolut.

But Revolut Business customers have been limited to plastic cards (or virtual cards). If you use Revolut Business for your company, you can now order metal cards depending on your plan.

Revolut Business customers with a free account or a freelancer account can’t order metal cards. Customers on the Grow, Scale or Enterprise plans receive one, two or five metal cards respectively.

And if you want to order more metal cards, it costs £49 per card. You can choose a card among five different colors — black, gold, rose gold, space grey and silver.

Other than a new look, metal cards don’t differ from standard cards. It’s a small perk that you get with a paid plan. Revolut has managed to attract 500,000 customers for its Revolut Business product.

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Revolut launches its financial app in Japan

Fintech startup Revolut is expanding to Japan. After testing the service with 10,000 users, anybody can now sign up and open an account. The company originally obtained its authorization to operate from Japan’s Finance Service Agency in 2018.

When you open an account, you get an electronic wallet and a Visa debit card. You can top up your account and spend money with your card, a virtual card, Apple Pay, Google Pay, etc. Revolut sends you instant notifications and lets you freeze and unfreeze your card from the app.

You can also send money to other Revolut users or a bank account. Like in other countries, Revolut lets you exchange money in the app and send money in other currencies. Many users have taken advantage of the service to travel and pay less in foreign exchange fees.

Users in Japan will also be able to create vaults and put some money aside by rounding up transactions and creating recurring transactions. And that’s about it for now.

The company has already launched premium plans in Japan, but it doesn’t give you a lot of benefits other than lower fees on foreign exchange, different card designs, better support and the ability to buy airport lounge access with LoungeKey Pass.

Unlike in the U.K. and Europe, you won’t be able to buy cryptocurrencies, trade stocks, buy insurance products, create Revolut Junior accounts for your children, etc. Revolut is really trying to build a super app in its home country and has massively expanded its feature set over the years.

The company promises that some features, such as cryptocurrency and stock trading, will be available globally. But there’s no release date just yet. So let’s see how the product evolves in the coming months.

Revolut is currently available in the U.K., Europe, the U.S., Singapore and Australia. It currently has 13 million customers.

Image Credits: Revolut

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Revolut extends Series D round to $580 million with $80 million in new funding

Fintech startup Revolut just announced that it has raised $80 million as part of its Series D round that it announced in February. The new influx of funding comes from TSG Consumer Partners.

In February, Revolut raised a $500 million led by TCV at a $5.5 billion valuation. Today’s new funding extends that funding round to $580 million — the company says the valuation remains the same.

If you’re not familiar with Revolut, the company is building a financial service to replace traditional bank accounts. You can open an account from an app in just a few minutes. You can then receive, send and spend money from the app or use a debit card. Revolut also lets you exchange currencies.

The startup expanded beyond that simple feature set and now wants to become a financial hub, a super app for all things related to money. For instance, you can insure your phone, get a travel medical insurance package, buy cryptocurrencies, buy shares, donate to charities and save money from Revolut.

The company says it’ll use the investment to add new features in the U.S. and roll out banking operations across Europe — you can expect local banking details in multiple European countries. Eventually, Revolut also plans to offer credit products across Europe.

In addition to that, Revolut is working on a subscription management tool. It lets you see all your active subscriptions, cancel them from Revolut and receive alerts when a free trial ends.

There are now 12 million registered users on Revolut.

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Revolut expands bank account aggregation to Ireland

Fintech startup Revolut has expanded its open banking feature to Ireland. The feature first launched in the U.K. back in February. Once again, the startup is partnering with TrueLayer to let you add third-party bank accounts to your Revolut account.

The feature launch also marks the launch of TrueLayer in Ireland. For now, Revolut users can only link their Revolut account with AIB, Permanent TSB, Ulster Bank and Bank of Ireland. Revolut and TrueLayer will add support to other banks in the future. Revolut currently has 1 million customers in the Republic of Ireland.

The idea behind open banking is quite simple. Many online services rely on application programming interfaces (APIs) to talk to each other. You can connect with your Facebook account on many online services, you can interact with other services from Slack, etc.

Financial institutions have been lagging behind on this front, but it is changing thanks to new regulation and technical updates. With open banking, your bank account should work more like a traditional internet service.

When you connect your bank account with Revolut, you can view your balance and past transactions from a separate tab that lists all your linked accounts. Users can also take advantage of Revolut’s budgeting features with their bank accounts.

As TechCrunch’s Steve O’Hear noted when he first covered Revolut’s open banking feature, Revolut was originally authorized for Account Information Services (AIS) by the U.K. regulator, the Financial Conduct Authority. It lets you access and display information from other financial institutions.

But the startup now has permission to carry out Payment Initiation Services (PIS). It means that you’ll soon be able to initiate transfers from your bank account directly from Revolut. It should make it much easier to top up your Revolut balance, for instance.

While this feature might seem anecdotal, Revolut wants to build a comprehensive financial hub for all your financial needs — a sort of super app for everything related to money. With open banking, you theoretically no longer have to open your traditional banking app.

Image Credits: Revolut

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