Instagram Stories
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Instagram is building its own version of Twitter’s Super Follow with a feature that would allow online creators to publish “exclusive” content to their Instagram Stories that’s only available to their fans — access that would likely come with a subscription payment of some kind.
Instagram confirmed that the screenshots of the feature recently circulated across social media are from an internal prototype that’s now in development, but not yet being publicly tested. The company declined to share any specific details about its plans, saying they’re not at a place to talk about this project just yet.
Image Credits: Exclusive Story in development via Alessandro Paluzzi
The screenshots, however, convey a lot about Instagram’s thinking, as they show a way that creators could publish what are being called “Exclusive Stories” to their accounts, which are designated with a different color (currently purple). When other Instagram users come across the Exclusive Stories, they’ll be shown a message that says that “only members” can view this content. The Stories cannot be screenshot, either, it appears, and they can be shared as Highlights. A new prompt encourages creators to “save this to a Highlight for your Fans,” explaining that, by doing so, “fans always have something to see when they join.”
The Exclusive Stories feature was uncovered by reverse engineer Alessandro Paluzzi, who often finds unreleased features in the code of mobile apps. Over the past week, he’s published a series screenshots to an ongoing Twitter thread about his findings.
Image Credits: Instagram Exclusive Story Highlight feature in development via Alessandro Paluzzi (opens in a new window)
Exclusive Stories are only one part of Instagram’s broader plans for expanded creator monetization tools.
The company has been slowly revealing more details about its efforts in this space, with Instagram Head Adam Mosseri first telling The Information in May that the company was “exploring” subscriptions along with other new features, like NFTs.
Paluzzi also recently found references to the NFT feature, Collectibles, which shows how digital collectibles could appear on a creator’s Instagram profile in a new tab.
Image Credits: Instagram NFT feature in development via Alessandro Paluzzi (opens in a new window)
Image Credits: Alessandro Paluzzi (opens in a new window)
Instagram, so far, hasn’t made a public announcement about these specific product developments, instead choosing to speak at a high level about its plans around things like subscriptions and tips.
For example, during Instagram’s Creator Week in early June — an event that could have served as an ideal place to offer a first glimpse at some of these ideas — Mosseri talked more generally about the sort of creator tools Instagram was interested in building, without saying which were actually in active development.
“We need to create if we want to be the best platform for creators long term, a whole suite of things, or tools, that creators can use to help do what they do,” he said, explaining that Instagram was also working on more creative tools and safety features, as well as tools that could help creators make a living.
“I think it’s super important that we create a whole suite of different tools, because what you might use and what would be relevant for you as a creator might be very different than an athlete or a writer,” he said.
“And so, largely, [the creator monetization tools] fall into three categories. One is commerce — so either we can do more to help with branded content; we can do more with affiliate marketing…we can do more with merch,” he explained. “The second is ways for users to actually pay creators directly — so whether it is gated content or subscriptions or tips, like badges, or other user payment-type products. I think there’s a lot to do there. I love those because those give creators a direct relationship with their fans — which I think is probably more sustainable and more predictable over the long run,” Mosseri said.
The third area is focused on revenue share, as with IGTV long-form video and short-form video, like Reels, he added.
Image Credits: Instagram Exclusive Story feature in development via Alessandro Paluzzi (opens in a new window)
Instagram isn’t the only large social platform moving forward with creator monetization efforts.
The membership model, popularized by platforms like OnlyFans and Patreon, has been more recently making its way to a number of mainstream social networks as the creator economy has become better established.
Twitter, for example, first announced its own take on creator subscriptions, with the unveiling of its plans for the Super Follow feature during an Analyst Day event in February. Last week, it began rolling out applications for Super Follows and Ticketed Spaces — the latter, a competitor to Clubhouse’s audio social networking rooms.
Meanwhile, Facebook just yesterday launched its Substack newsletter competitor, Bulletin, which offers a way for creators to sell premium subscriptions and access member-only groups and live audio rooms. Even Spotify has launched an audio chat room and Clubhouse rival, Greenroom, which it also plans to eventually monetize.
Though the new screenshots offer a deeper look into Instagram’s product plans on this front, we should caution that an in-development feature is not necessarily representative of what a feature will look like at launch or how it will ultimately behave. It’s also not a definitive promise of a public launch — though, in this case, it would be hard to see Instagram scrapping its plans for exclusive, member-only content given its broader interest in serving creators, where such a feature is essentially part of a baseline offering.
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Facebook’s latest colonization of Instagram has begun. Facebook is testing the option to cross-post Stories to Instagram, instead of just vice-versa. Hopefully, that means the two apps will finally sync up the “already viewed” status of cross-posted Stories so we don’t have to watch re-runs any more, as I harped about in January.
If fully launched, the cross-posting feature could save social media managers and average users time while letting them maximize the views on the content they create. It could also give a little boost to the total Stories available on Instagram so its algorithm has more to choose from when ranking what it shows first.

But the change could also been seen as the most invasive injection of parent company Facebook’s identity into Instagram — which has been steadily increasing since Instagram’s co-founders left the company in late 2018 as their autonomy dwindled. Facebook has already pasted an “Instagram – From Facebook” title screen into the photo-sharing app’s boot-up phase, and added an Open Facebook button to its settings menu. Instagram added cross-posting of its Stories to Facebook in October 2017, allowing its parent to piggyback on the popularity of its ephemeral content.
Facebook Stories, Instagram Stories and WhatsApp Status all had 500 million daily users as of a year ago, while Snapchat as a whole has just 218 million users.
The screenshot of the Facebook-to-Instagram cross-posting feature was generated from the Facebook for Android app code by Jane Manchun Wong. She’s the renowned reverse engineering expert who has furnished TechCrunch with tips on dozens of unreleased features that went on to officially launch. When you’ve shot a Facebook Story and are about to post it, you can tap Privacy to review who you’re sharing with. In addition to the Public, Friends, Custom and Hide From options, Facebook is testing a Share To Instagram toggle that appears to turn on continuous cross-posting of that post and future ones.
A Facebook spokesperson tells me that the company is now formally testing the cross-posting feature to make it easier to share moments with the people who matter to you, as people might have different audiences and followers on Facebook versus Instagram. Facebook will continue to explore options for simplifying and improving how Stories work across its apps. That means it’s out of the internal-only prototyping phase and is now being tested with users in the wild.
With any luck, Facebook and Instagram will eventually sync up data about which Stories you’ve watched on either app, and avoid showing you exact copies of ones you’ve already seen. I made my case for this to Instagram’s leadership at a recent press dinner, noting how reruns waste hundreds of millions of people’s time and lead them to close Stories or the app altogether. I asked Facebook about that specifically; they declined to comment.
Creating two-way interoperability of Stories is a precursor to Facebook’s efforts to unify its Messenger, WhatsApp and Instagram Direct chat features. That could extend end-to-end encryption across the apps, protecting messages from prying eyes. But there’s been government grumbling about how encryption could hide the activity of criminals, and some see intertwining the chat features as a way to make it harder for regulators to break up Facebook.
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If I watch a Story cross-posted from Instagram to Facebook on either of the apps, it should appear as “watched” at the back of the Stories row on the other app. Why waste my time showing me Stories I already saw?
It’s been over two years since Instagram Stories launched cross-posting to Stories. Countless hours of each feature’s 500 million daily users have been squandered viewing repeats. Facebook and Messenger already synchronized the watched/unwatched state of Stories. It’s long past time that this was expanded to encompass Instagram.

I asked Facebook and Instagram if it had plans for this. A company spokesperson told me that it built cross-posting to make sharing easier to people’s different audiences on Facebook and Instagram, and it’s continuing to explore ways to simplify and improve Stories. But they gave no indication that Facebook realizes how annoying this is or that a solution is in the works.
The end result if this gets fixed? Users would spend more time watching new content, more creators would feel seen, and Facebook’s choice to jam Stories in all its apps would fee less redundant and invasive. If I send a reply to a Story on one app, I’m not going to send it or something different when I see the same Story on the other app a few minutes or hours later. Repeated content leads to more passive viewing and less interactive communication with friends, despite Facebook and Instagram stressing that its this zombie consumption that’s unhealthy.

The only possible downside to changing this could be fewer Stories ad impressions if secondary viewings of peoples’ best friends’ Stories keep them watching more than new content. But prioritizing making money over the user experience is again what Mark Zuckerberg has emphasized is not Facebook’s strategy.
There’s no need to belabor the point any further. Give us back our time. Stop the reruns.
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TikTok has spawned countless memes formats from its creative effects, challenging Instagram for the filtered video crown. Now nearly five years after launching Boomerang, Instagram’s back-and-forth video loop maker is finally getting a big update to its own editing options. Users around the globe can now add SlowMo, “Echo” blurring, and “Duo” rapid rewind special effects to their Boomerangs, as well as trim their length. This is the biggest upgrade yet for one of mobile’s most popular video creation tools.
The effects could help keep Instagram interesting. After so many years of Boomerangs, many viewers simply skip past them in Stories after the first loop since they’re so consistent. The extra visual flare of the new effects could keep people’s attention for a few more seconds and unlock new forms of comedy. That’s critical as Instagram tries to compete with TikTok, which has tons of special effects that have spawned their own meme formats.
“Starting today, people on Instagram will be able to share new SloMo, Echo and Duo Boomerang modes on Instagram” a Facebook company spokesperson tells TechCrunch. “Your Instagram camera gives you ways to express yourself and easily share what you’re doing, thinking or feeling with your friends. Boomerang is one of the most beloved camera formats and we’re excited to expand the creative ways that you can use Boomerang to turn everyday moments into something fun and unexpected.”

The new Boomerang tools can be found by swiping right on Instagram to open the Stories composer, and then swiping left at the bottom of the screen’s shutter selector. After shooting a Boomerang, an infinity symbol button atop the screen reveals the alternate effects and video trimmer. Mobile researcher Jane Manchun Wong spotted Instagram prototyping new Boomerang filters and the trimmer last year.
Typically, Boomerang captures one second of silent video which is then played forward and then in reverse three times to create a six second loop that can be shared or downloaded as a video. Here are the new effects you can add plus how Instagram described them to me in a statement:

The effects aren’t entirely original. Snapchat has offered slow-motion and fast-foward video effects since just days after the original launch of Boomerang back in 2015. TikTok meanwhile provides several motion blur filters and pixelated transitions. But since these are all available with traditional video, unlike on Instagram where they’re confined to Boomerangs, there’s more creative flexibility to use the effects to hide cuts between takes or play with people’s voices.
That’s won TikTok a plethora of ingenius memes that rely on these tools. Users high-five themselves using an Echo-esque feature, highlight action-packed moments or loud sounds with Duo-style glitch cuts, and conjure an army of doppelgangers behind them with infinity clones effect. Instagram Stories has instead focused on augmented reality face filters and classier tools like layout.
TikTok Screenshots
Hopefully we’ll see Instagram’s new editing features brought over to its main Stories and video composers. Video trimming would be especially helpful since a boring start to a Story can quickly lead viewers to skip it.
Instagram has had years of domination in the social video space. But with Snapchat finally growing again and TikTok becoming a global phenomenon, Instagram must once again fight to maintain its superiority. Now approaching 10 years old, it’s at risk of becoming stale if it can’t keep giving people ways to make hastily shot phone content compelling.
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Instagram is launching a video-music remix feature to finally fight back against Chinese social rival TikTok. Instagram Reels lets you make 15-second video clips set to music and share them as Stories, with the potential to go viral on a new Top Reels section of Explore. Just like TikTok, users can soundtrack their Reels with a huge catalog of music, or borrow the audio from anyone else’s video to create a remix of their meme or joke.
Reels is launching today on iOS and Android but is limited to just Brazil, where it’s called Cenas. Reels leverages all of Instagram’s most popular features to Frankenstein-together a remarkably coherent competitor to TikTok’s rich features and community of 1.5 billion monthly users, including 122 million in the U.S., according to Sensor Tower. Instead of trying to start from scratch like Facebook’s Lasso, Instagram could cross-promote Reels heavily to its own billion users.
But Instagram’s challenge will be retraining its populace to make premeditated, storyboarded social entertainment instead of just spontaneous, autobiographical social media like with Stories and feed posts.
“I think Musically before TikTok, and TikTok deserve a ton of credit for popularizing this format,” admits Instagram director of product management Robby Stein . That’s nearly verbatim what Instagram founder Kevin Systrom told me about Snapchat when Instagram launched Stories. “They deserve all the credit,” he said before copying Snapchat so ruthlessly that it stopped growing for three years.
Chinese startups were always criticized for copying American companies, but Reels’ launch signals the grand shift to cloning in the opposite direction.
Yet Stein insists, “No two products are exactly the same, and at the end of the day, sharing video with music is a pretty universal idea we think everyone might be interested in using. The focus has been on how to make this a unique format for us.” The key to that divergence? “Your friends are already all on Instagram. I think that’s only true of Instagram.”
Starting in Brazil before potentially rolling out elsewhere could help Instagram nail down its customization and onboarding strategy. Luckily, Brazil has a big Instagram population, a deeply musical culture and a thriving creator community, says Stein.
It also isn’t completely obsessed with TikTok yet, like fellow developing market India. As Facebook CEO Mark Zuckerberg said about trying to grow Lasso, “We’re trying to first see if we can get it to work in countries where TikTok is not already big.” Instagram used this internationalization strategy to make Stories a hit where Snapchat hadn’t expanded yet, and it worked surprisingly well.

Instagram also has the U.S. government on its side for a change. While its parent company Facebook is being investigated for antitrust and privacy violations, TikTok is also under scrutiny.
Chinese tech giant ByteDance’s $1 billion 2017 acquisition of Musical.ly, another Chinese app similar to TikTok but with traction in the U.S., is under review by the Committee on Foreign Investment in the United States. ByteDance turned Musical.ly into TikTok, but it could have to unwind the acquisitions or make other concessions to U.S. regulators to protect the country’s national security. Several senators have also railed against TikTok injecting Chinese social values via censorship into the American discourse.

Perhaps Instagram’s best shot at differentiation is through its social graph. While TikTok is primarily a feed broadcasting app, Instagram can work Reels into its Close Friends and Direct messaging features, potentially opening a new class of creators — shy ones who only want to share with people they trust not to make fun of them. A lot of this lipsyncing / dancing / humor skit content can be kinda cringey when people don’t get it just right.
Users will find it in the Instagram Stories shutter modes tray next to Boomerang and Super-Zoom. They can either record with silence, borrow the audio of another video they find through hashtag search or Explore, or search a popular or trending song. Some audio snippets will even get their own pages showing off top videos made with them. Teaching users to poach audio for their remixes will be essential to getting Reels off the ground.

Facebook’s enormous music collection secured from all the major labels and many indie publishers powers Reels. Users pick the chunk of the song they want, and can then record or upload multiple video clips to fill out their Reel. Instagram has been building toward this moment since June 2018, when it first launched its Music stickers.
Instagram is adding some much-needed editing tools for Reels, like timed captions so words appear in certain scenes, and a ghost overlay option for lining up transitions so they look fluid. Still, Reels lacks some of the video filters and special effects that TikTok has purposefully built to power certain gags and cuts between scenes. Stein says those are coming.

Once users are satisfied with their editing job, they can post their Reel to Stories or Close Friends, or message it to people. If shared publicly, it also will be eligible to appear in the Top Reels section of the Explore tab. Most cleverly, Instagram works around its own ephemerality by letting users add their Reels to their profile’s non-disappearing Highlights for a shot to show up on Explore even after their 24-hour story expires.
Instead of having to monetize later somehow, Instagram can immediately start making money from Reels since it already shows ads in Stories and the Explore tab. The feature is sure to get plenty of exposure, as 500 million Instagram users already open Stories and Explore each month. Still, Reels’ composer and feed will be buried a few extra taps away from the homescreen compared to TikTok.
TikTok screenshots
Cloning TikTok isn’t just about the features, though Reels does a good job of copying the core ones. Creating scripted content is totally new for most Instagram users, and could feel too showy or goofy for an app known for its seriousness.
TikTok is 100% about acting ridiculous just to make people smile, your personal image be damned. That’s the opposite of the carefully manicured image of glamour and glory most Instagram users try to project. It could feel counter-intuitively more awkward to perform comedy in front of your real friends and fans than it does on a dedicated world stage.
Instagram, and Instagrammers, may have to lose their artful, cool aesthetic to embrace the silliness of tomorrow’s social entertainment. But if Reels can change Instagram’s culture to one where we’re comfortable looking stupid, it could beat TikTok’s talent competition by opening a million private karaoke rooms for goofing off just with friends.
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Instagram has finally turned Throwback Thursday into an official feature. It’s part of the new Instagram “Create” mode that launches today in Stories, bringing the app beyond the camera. Create makes Instagram a more omni-purpose social network with the flexibility to adapt to a broader range of content formats.
For now, the highlight of Create is the “On This Day” option that shows a random feed post you shared on the same calendar date in the past. Tap the dice button to view a different On This Day post, and once you find one you prefer, you can share it to Stories as an embedded post people can open.
The launch could make it easy for users to convert their old impermanent content into fresh ephemeral content. That could be especially helpful because not everyone does something Stories-worthy every day. And given how many #TBT throwbacks get shared already, there’s clearly demand for sharing nostalgia with new commentary.

When asked about Create mode, an Instagram spokesperson told me, “this new mode helps you combine interactive stickers, drawings and text without needing a photo or video to share . . . On This Day suggests memories and lets you share them via Direct and Stories.” It’d sure be nice if embedded On This Day video posts played inside of Stories, but for now you have to tap to open them on their own page.
Instagram actually launched a different way to share throwbacks, called “Memories,” early this year. But most users didn’t know about it because it was tucked in the Profile -> Three-Line ‘Hamburger’ Sidebar -> Archive option used to for Highlighting or Restoring expired Stories or post you’d hidden.

Now On This Day is much more accessible as part of the new Create Mode inside the Stories composer, which replaces Type mode with more options for sharing without your camera than just posting text. You can access it by swiping right at the bottom of the screen from the Stories camera, instead of left to other options like Boomerang. Create lets you use features otherwise added as Stickers atop photos and videos, but on their own with new suggestions of what to share:
-Countdown timer with suggestions for “The Weekend,” “Quittin’ Time,” and “School’s Out”

-Quiz with suggestions including “What’s my biggest fear?” and “Only one of these is true” (The Quiz sticker already had suggestions)

-Poll with suggestions including “Sweet or savory?” and “Better first date: dinner or movie?”

-Question with suggestions including “If you had 3 wishes…” and “Any hidden talents?”

Instagram is also offering a new version of its Giphy -powered GIFs feature inside Create. It lets you search for a GIF and see it tiled three times vertically as the background of your Create post, rather than laid on top.

Through all these features, Create lets people generate new things to share even if they’re laying in bed or stuck somewhere. As Instagram grows internationally to more users with lower-quality phones, and replaces Facebook for many people, the ability to share text and other stuff without having to use their camera could increase people’s posting. Between the Camera shutter modes and room for more sharing styles in Create, Instagram can encompass most any content.
As of today, Instagram is about more than photos and videos. It’s stepping up as a multi-faceted social app just as Facebook’s battered brand becomes desperate to turn Instagram into its reputation and business lifeboat.
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Lip-syncing jumpstarted TikTok’s rise to the center of teen culture, arguably displacing Instagram . Now the Facebook-owned app is striking back with a new feature that lets you displays lyrics on your video Story synced to a soundtrack you’ve added with the Music sticker. Lyrics could help creators and their fans sing along, and the visual flare could make the amateur MTV content more watchable.
Instagram scored a big endorsement from teen scare-pop phenomenon Billie Eilish who’s featured in the demo video for Story lyrics, which are now available in all the countries where Instagram Music has launched including the US, Germany, and France.

To play with the feature, first select the Music lens type (amidst Boomerang and other options) before you shoot or the Music sticker after. Once you pick a song, you’ll see lyrics pop up which can help you cue the segment of the music you want to play. Then you can cycle through a bunch of animation styles like traditional karaoke teleprompter, a typewriter version that preserves mystery by only revealing lyrics as they’re sung, and big flashy billboard font.
“Music can be a big part of expression on Instagram – between adding music to Stories, connecting with artists, sending song recs back-and-forth, there are lots of ways to connect with music on IG” an Instagram spokesperson tells me. “Now, we’re building on our music features and introducing the ability to add lyrics when you add a song to your story.” As with pretty much everything Instagram launches, it was first dug out of Android code and revealed to the world by frequent TechCrunch tipster and reverse engineering master Jane Manchun Wong. She first spotted Lyrics in March and we wrote about the prototype in April.

But TikTok isn’t waiting up. Today it launched its own text feature for adding overlaid captions to videos. Typically, creators had to use Snapcat, Instagram Stories, or desktop editing software to add text. Creators are sure to find plenty of hilarious use cases for text on TikTok, and it could help replace the common trope of writing captions on paper and holding them up during clips.
All of these features are about keeping social video from going stale. The manicured, painstakingly posed Instagram aesthetic is over, as The Atlantic’s Taylor Lorenz deftly identified. Fans are sick of perfection, which breeds envy and feels plastic or inauthentic. Comedy, absurdity, and the rough edges of reality are becoming the new ‘look’ of social media. Tools to overlay lyrics and text give creators more freedom to express complex jokes or just act silly. The popularity of Billie Eilish’s own dirtbag chic fashion and willingness to reveal her own insecurities exemplifies this shift, so it’s smart Instagram is using her as the face of its next wave of visual communication.
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Instagram’s pivot to Stories continues with an overhaul of Explore designed to let users dig deeper into their niche interests. Stories are now eligible to show up in the Explore tab for the first time, giving creators a way to get discovered through their intimate, silly, behind-the-scenes content instead of just their manicured feed posts. Since Stories themselves don’t get Likes, Instagram will personalize which Stories you see on Explore by showing accounts similar to ones you do Like and Follow. We’ve got more tips on how the Explore Stories algorithm works below.
Additionally, Instagram Explore is getting a redesigned navigation bar up to with shortcuts to Shopping and IGTV first, followed by channels for topics like Travel, Food, and Design. In a nod to how central Instagram sees Shopping and IGTV to its future, those categories will also get big square portals inset within the Explore grid. Tapping these squares or shortcuts for Shopping reveals category filters for specific proucts like Clothing, Beauty, and Home Decor. For IGTV, they pull up an new vertical scrolling IGTV discovery grid to contrast with its old horizontal scrolling carousel.

The goal is that “Explore shows you the full breath of content on Instagram that are relevant to your interests” says Instagram product lead for discovery Will Ruben. The more creators you discover through Explore, the more you have to look at on Instagram, and the more ads you end of seeiing. “These changes also signal the future direction we’ll be taking with Explore. We’re really investing in making IGTV and Shopping a big part of Explore experience. A home for Instagram’s big bets like Shopping and IGTV. We want to provide a more immersive experience so people can actively engage with content and be more specific about what they want to discover.” That should quiet questions about whether Instagram will abandon IGTV after a lackluster first year in the market.
You’ll now start to see auto-playing Stories clips on the Explore grid. Tapping one will let you watch that Story, and then swipe through more topically similar Stories. For example, if you tap into a Story about dogs on Explore, you’ll likely see more dog Stories queued up. This seamless way to sift through content means there’s a ton of opportunity for influencers and artists to gain followers through Explore.

Instagram tells me that its algorithm is looking for several things when determining what to show on Explore. This is not an exhaustive list of signals that determine what shows up on Explore, which would also include recency and other factors. Explore is also personalized for every user, so showing up to one person doesn’t mean others will see a piece of content there too But here’s what Instagram told us were some of inputs for deciding what Stories appear in Explore:
So if you’re followed and Liked by people similar to someone, and post visually-compelling video Stories without too much text that are indicative of the topics you typically post, you could earn a spot on the Explore tab.
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You might think it’s redundant with Instagram Stories, or just don’t want to see high school friends’ boring lives, but ephemeral Snapchat-style Stories now have 500 million daily users across Facebook and Messenger. WhatsApp’s Stories feature Status has 500 million dailies too, and Instagram hit that milestone three months ago. That’s impressive, because it means one-third of Facebook’s 1.56 billion daily users are posting or watching Stories each day, up from zero when Facebook launched the feature two years ago.
For reference, Stories inventor Snapchat has just 190 million total daily users.
Facebook Stories
CEO Mark Zuckerberg announced the new stats on today’s Facebook Q1 2019 earnings call, which showed it’s user growth rate had increased but it had to save $3 billion for a potential FTC fine over privacy practices.
Facebook isn’t just using Stories to keep people engaged, but to squeeze more cash out of them. Today COO Sheryl Sandberg announced that 3 million advertisers have now bought Stories ads across Facebook’s family of apps. I’d expect Facebook to launch a Stories Ad Network soon so other apps can show Facebook’s vertical video ads and get a cut of the revenue.

Facebook’s aggressive move to clone Snapchat Stories not just in Instagram but everywhere might have pissed users off at first, but many of them have come around. If you give people a place to put their face at the top of their friends’ phones, they’ll fill it. And if someone dangles a window into the lives of people you know and people you wish you did, you’ll open that window regularly.
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Today in “Facebook apps are too big to manage,” a glitch caused some users’ Instagram Stories trays to show Stories from people they don’t follow.
TechCrunch first received word of the problem from Twitter user InternetRyan who was confused about seeing strangers in his Stories Tray and tagged me in to investigate. The screenshots below show people in his Stories tray whom he doesn’t follow, as proven by the active Follow buttons on their profiles. TechCrunch inquired about the issue, and the next day Instagram confirmed that a bug was responsible and it had been fixed.

Instagram is still looking into the cause of the bug but says it was solved within hours of being brought to its attention. Luckily, if users clicked on the profile pic of someone they didn’t follow in Stories, Instagram’s privacy controls kicked it and wouldn’t display the content. Facebook Stories wasn’t impacted. But the whole situation shakes faith in the Facebook corporation’s ability to properly route and safeguard our data, including that of the 500 million people using Instagram Stories each day.
An Instagram spokesperson provided this statement: “We’re aware of an issue that caused a small number of people’s Instagram Stories trays to show accounts they don’t follow. If your account is private, your Stories were not seen by people who don’t follow you. This was caused by a bug that we have resolved.”

The problem comes after a rough year for Facebook’s privacy and security teams. Outside of all its scrambling to fight false news and election interference, Facebook and Instagram have experienced an onslaught of technical troubles. A Facebook bug changed the status update composer privacy setting of 14 million users, while another exposed up to 6.8 million users’ unposted photos. Instagram bugs have screwed up follower accounts, and made the feed scroll horizontally. And Facebook was struck by its largest outage ever last month, after its largest data breach ever late last year exposed tons of info on 50 million users.
Facebook and Instagram’s unprecedented scale make them extremely capital efficient and profitable. But that size also leaves tons of surfaces susceptible to problems that can instantly impact huge swaths of the population. Once Facebook has a handle on misinformation, its technical systems could use an audit.
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