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Now you can scroll Instagram together with friends, turning a typically isolating, passive experience into something more social and active. Today Instagram launched Co-Watching, which lets friends on a video chat or group video chat browse through feed posts one user has Liked or Saved, or that Instagram recommends.
Co-Watching could let people ooh, ahh, joke and talk about Instagram’s content instead of just consuming it solo and maybe posting it to a chat thread so friends can do the same. That could lead to long usage sessions, incentivize users to collect a great depository of Saved posts to share and spur more video calls that drag people into the app. TechCrunch first reported Instagram was testing Co-Watching a year ago, so we’ll see if it managed to work out the technical and privacy questions of operating the feature.
The launch comes alongside other COVID-19 responses from Instagram that include:
These updates build on Instagram’s efforts from two weeks ago, which included putting COVID-19 prevention tips atop the feed, listing official health organizations atop search results and demoting the reach of coronavirus-related content rated false by fact checkers.
But Co-Watching will remain a powerful feature long after the quarantines and social distancing end. The ability to co-view content while browsing social networks has already made screensharing app Squad popular. When Squad launched in January 2019, I suggested that, “With Facebook and Snap already sniffing around Squad, it’s quite possible they’ll try to copy it.” Facebook tested a Watch Together feature for viewing Facebook Watch videos inside Messenger back in April. And now here we are with Instagram.
The question is whether Squad’s first-mover advantage and option to screenshare from any app will let it hold its own, or if Instagram Co-Watching will just popularize the concept and send users searching for more flexible options like Squad. “Everyone knows that the content flooding our feeds is a filtered version of reality,” Squad CEO Esther Crawford told me. “The real and interesting stuff goes down in DMs because people are more authentic when they’re 1:1 or in small group conversations.”
Squad, which lets you screenshare anything, including websites and your camera roll, won’t be fully steamrolled. When asked if Instagram would build a full-fledged screensharing feature, Instagram CEO Adam Mosseri said they’re “Not currently working on it . . . screensharing is not at the top of the list for us at Instagram.”
With Co-Watching, Instagram users can spill the tea and gossip about posts live and unfiltered over video chat. When people launch a video chat from the Direct inbox or a chat thread, they’ll see a “Posts” button that launches Co-Watching. They’ll be able to pick from their Liked, Saved or Explore feeds and then reveal it to the video chat, with everyone’s windows lined up beneath the post.
Up to six people can Co-Watch at once on Instagram, consuming feed photos and videos but not IGTV posts. You can share public posts, or private ones that everyone in the chat are allowed to see. If one participant is blocked from viewing a post, it’s ineligible for Co-Watching.
Co-Watching could finally provide an answer to Instagram’s Time Well Spent problem. Research shows how the real danger in social network overuse is passive content consumption, like endless solo feed scrolling. It can inspire envy, poor self-esteem and leave users deflated, especially if the highlights of everyone else’s lives look more interesting than their own day-to-day reality. But active sharing, commenting and messaging can have a positive effect on well-being, making people feel like they have a stronger support network.
With Co-Watching, Instagram has found a way to turn the one-player experience into a multi-player game. Especially now with everyone stuck at home and unable to crowd around one person’s phone to gab about what they see, there’s a great need for this new feature. One concern is that it could be used for bullying, with people all making fun of someone’s posts.
But in general, the idea of sifting through cute animal photos, dance tutorials or epic art could take the focus off the individuals in a video chat. Not having one’s face as the center of attention could make video chat less performative and exhausting. Instead, Co-Watching could let us do apart what we love to do together: just hang out.
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Instagram is finally preparing to copy Snapchat’s most popular feature, and one of the few it hasn’t already cloned. Instagram has prototyped an unreleased ephemeral text messaging feature that clears the chat thread whenever you leave it, a Facebook spokesperson confirms to TechCrunch. That could make users more comfortable with having rapid-fire, silly, vulnerable, or risque chats, thereby driving up the reply notifications that keep people opening Instagram all day long.

Instagram already has disappearing photo and video messaging which it launched in February 2018 to let users choose if chat partners can “view once”, “allow replay” multiple times for a limited period, or “keep in chat” permanently. Technically you could use the Create mode for overlaying words on a colored background to send an ephemeral text, but otherwise you have to use the “Unsend” feature which notifies other people in the thread.
But today, reverse engineering specialist and TechCrunch’s favorite tipster Jane Manchun Wong unearthed something new. Buried in the code of the Android app is the a new “
” mode, labeled in the code with the ‘speak-no-evil’ monkey emoji.
When users enter this mode by swiping up from Instagram Direct message thread, they’re brought to a dark mode messaging window that starts as an empty message thread. When users close this window, any messages from them or their chat partners disappear. The feature works similarly to Snapchat, which clears a chat after all members of a thread have viewed it and closed the chat window.
Here’s how Instagram disappearing messages work
The ephemeral messaging feature is not currently not publicly available but a Facebook spokesperson confirms to me that they are working on it internally. “We’re always exploring new features to improve your messaging experience. This feature is still in early development and not testing externally.” The company later tweeted the confirmation. They gave no indication of a timeline for if or when this might officially launch. Some features never make it out of the prototype phase, but others including many spotted by Wong end up being rolled out several months later.
Instagram has seen great success using Snapchat as a product R&D lab. Instagram’s version of Stories rocketed to 500 million daily users compared to just 218 million users on Snapchat as a whole.

But ephemeral messaging has kept Snapchat relevant. Back in late 2017, just 51 million of Snapchat’s 178 million users were posting Stories per day, and that was when Instagram Stories was still in its first year on the market. According to Statista, Snapchat’s top use case is staying in touch with friends and family, not entertainment.
Instagram Stories caused Snapchat to start shrinking at one point, but now it’s growing healthily again. That may signaled that Instagram still had more work to do to steal Snap’s thunder. But Instagram’s existing version of ephemeral messaging that is clunkier, Facebook scrapped a trial of a similar feature, and WhatsApp’s take that started testing in October hasn’t rolled out yet.
That’s left teens to stick with Snapchat for fast-paced communication they don’t have to worry about coming back to haunt them. If Instagram successfully copies this feature too, it could reduce the need for people to stay on Snapchat while making Instagram Direct more appealing to a critical audience. Every reply and subsequent alert draws users deeper into Facebook’s web.
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What if Instagram could automatically tell your Close Friends you’re
(home),
(working),
(on the move) or
(chilling and might want to hang out)? That’s the idea behind Instagram’s new companion app Threads, a Close Friends-only messaging experience that opens to the camera with shortcuts for instantly sending specific people photos and videos. Threads offers two brand new features called Status and Auto Status that allow you to manually set an emoji as an away message to show Close Friends what you’re up to, or opt in to letting Instagram select one automatically based on your location, accelerometer and even your phone’s battery level.
Launching globally today on iOS and Android, this is Facebook and Instagram’s next big swing at Snapchat, specifically targeting its top use case: rapid-fire camera and text messaging with your best friends. Sick of randos in your inbox? Only people in your Instagram Close Friends list show up in Threads, so you can trust its notifications are important. You can still just use Instagram Direct in the main app, or the two in parallel, though.
What’s most unique is that Threads finally sees the launch of the Facebook “Your Emoji” status feature we reported it was prototyping 18 months ago. Threads Status and Auto Status offer conversation starters, contextual clues to why someone might not respond, and opportunities to meet up offline. But importantly, it leaves out a map or any exact location sharing to avoid being creepy and instead focus on what Close Friends are up to — which determines if they can chat or hang out more than where they are.
Threads offers “persistent connection,” Instagram’s director of consumer product management Robby Stein tells me. It was designed with three priorities: the ability to “fully control who can reach you,” speed, because, “if most of your messages only go to a couple of people, why isn’t the experience built around that?” and “having more of a connection through the day . . . even if you don’t have time for a conversation.”
By building Threads as a separate app, Instagram has little to lose if it flops and could learn about which features to pull back into its main app. But if it succeeds, Threads cements itself as where you stay in touch with your favorite people, while pigeonholing other messaging options like SMS, WeChat and Snapchat as noisy channels full of unwanted alerts.
Social networks have an inevitable problem. Eventually out of coincidence and courtesy, you add too many people as friends, filling the apps with people whose content you don’t care about and whose messages you don’t always want. Facebook is the catch-all network for everything from family to bosses to acquaintances. That leads people to feel uncomfortable sharing too much, and to distrust that the notifications they get are important.
Now Instagram is doubling-down on Close Friends, which launched last November at TechCrunch Disrupt Berlin to let you secretly set a special group of best pals who get to see special Stories you set as visible to only them. Facebook had tried complicated Lists products in the past and never saw them gain significant traction because it’s too tough to keep track of who is in each. Instagram nailed the concept with a single list you edit as needed, though people don’t know if they’re added or removed. I’m surprised Facebook doesn’t already have its own Close Friends feature, and it’d be smart to build one.
Instagram already tried building its own standalone Direct messaging app, but shut it down after low usage since it didn’t offer anything beyond what you already got in the main app. Casey Newton of The Verge reported Instagram was building an app with automatic activity sharing in August.
Now with Threads, Close Friends creates the foundation for something different. The only entries in your inbox are Close Friends, which you can edit in the app with the list syncing with your list on Instagram. You can hide any of those chats or group chats with exclusively close friends if you don’t want to see them. You only need an Instagram account, not Facebook, to sign up. For some extra flavor, you can activate one of several dark mode-style themes for the app in color schemes like a yellower Sunrise or greener Aurora.
When you open Threads, you’ll open immediately to the camera like Snapchat. At the bottom are “Camera Shortcuts” that show friends’ faces you can tap on to send a photo or tap and hold for a video. You also can tap the “default camera” shutter and select everyone you want to message, or rearrange the order of the shortcuts. Because it’s focused on speed, there are no filters or augmented reality masks, just drawing and text overlays for off-the-cuff commentary on what’s going on around you.
Swiping up from the camera reveals the Threads inbox, where you can tap into a conversation for a full-featured messaging experience just like in Instagram Direct. There you can send GIFs, camera roll content and more. Without unsolicited messages in your inbox, your most important people stay closer to the top. “I see more of my wife’s life now that we’re in this product,” Stein tells me.
Three years ago I wrote about “the quest to cure loneliness” through apps that help us meet up in the real world by breaking down the ambiguity of what friends are up to without requiring you to desperately ping them and feel embarrassed if ignored. Many products have tried and failed to make us less isolated through location broadcasting, passive sharing and offline intent.
Foursquare let you say exactly where you were while its second app Swarm auto-shared it, but if you’re busy, it doesn’t matter to me where you are and you probably don’t want me dropping in. Snap Map and Facebook Nearby Friends similarly focused too much on the where instead of the what. Down To Lunch let you post an emoji of what you’re doing but it lacked the necessary traction and built-in messaging to convert “hey, we’re both available” to actually meeting up. The app Free was too complex.
To succeed, an app needed ubiquity, the privacy of only sharing this sensitive info with the right people, a focus on intention instead of location and built-in chat for getting together. Instagram has the last three, so it’s a matter of either making Threads popular or rolling this feature into the main app.

With Status, you can set an emoji as your away message for one to four hours. You can select from pre-made ones with their own text tag lines, or define a new one from the full range of emoji. You can say you’re
(free),
(busy),
(studying) or make something personal like
(getting into trouble).
Meanwhile, Auto Status defaults to off, but can be turned on to give Instagram the ability to use data signals to choose an emoji for you. It will match your exact location to specific places like home, work, cafes, bars, traveling out of town and more. Your accelerometer lets it show if you’re biking or driving. And your phone battery can let it display that you’re low on juice or currently charging.
Why share my battery status? Stein tells me that if you’re charging your phone, you might not be next to it and could be slow to respond. Or if you’re low on battery, you might suddenly stop replying all together. That’s helpful knowledge to share with Close Friends, even if it’d be weird to post it more widely.
One problem is that who you want to message with often might include family or co-workers that you don’t want to have see your Close Friends Stories, but the list is used for both. At the same time, Threads could boost Close Friends usage, leading people to share more intimate and silly stuff on Stories, which do help Instagram earn money thanks to the ads in between.

For now, though, Instagram tells me there’s no plan to monetize Threads directly or show any ads in it. In fact, Facebook won’t even use the exact locations pulled from the app to power ad targeting. Coordinates are only sent so it can match them to locations like a movie theater to show you’re at the movies. Facebook won’t store the locations and they only stay on your device for a short period before they’re deleted.
Still, Auto Status is sure to rile some who think Facebook and Instagram are too creepy to give any more data. But if the convenience of knowing your friend is available to hang out or is probably too stressed for a chat outweighs the company’s toxic brand, Instagram could develop an important new social behavior. Even if it doesn’t monetize it directly, Threads could keep users locked into the Insta ecosystem where they’ll see plenty of feed and Story ads between message bouts.
Social graph bloat causes a chilling effect on sharing. It’s what Snapchat, Path and other apps have tried to solve but ended up succumbing to. Instagram accepts that you’ll inevitably connect with people you don’t care much about out of social obligation, pity or apathy. But by building whole products around just sharing with your favorite subset of people, it could unlock what we self-center — the real us.
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The next phase of social media is about hanging out together while apart. Rather than performing on a live stream or engaging with a video chat, Instagram may allow you to chill and watch videos together with a friend. Facebook already has Watch Party for group co-viewing, and in November we broke the news that Facebook Messenger’s code contains an unreleased “Watch Videos Together” feature. Now Instagram’s code reveals a “co-watch content” feature hidden inside Instagram Direct Messaging.
It’s unclear what users might be able to watch simultaneously, but the feature could give IGTV a much-needed boost, or just let you laugh and cringe at Instagram feed videos and Stories. But either way, co-viewing could make you see more ads, drive more attention to creators that will win Instagram their favor or just make you rack up time spent on the app without forcing you to create anything.

The Instagram co-watch code was discovered by TechCrunch’s favorite tipster and reverse-engineering specialist Jane Manchun Wong, who previously spotted the Messenger Watch Together code. Her past findings include Instagram’s video calling, music soundtracks and Time Well Spent dashboard, months before they were officially released. The code mentions that you can “cowatch content” that comes from a “Playlist” similar to the queues of videos Facebook Watch Party admins can tee up. Users could also check out “Suggested” videos from Instagram, which would give it a new way to promote creators or spawn a zeitgeist moment around a video. It’s not certain whether users will be able to appear picture-in-picture while watching so friends can see their reactions, but that would surely be more fun.
Instagram declined to comment on the findings, which is typical of the company when a feature has been prototyped internally but hasn’t begun externally testing with users. At this stage, products can still get scrapped or take many months or even more than a year to launch. But given Facebook’s philosophical intention to demote mindless viewing and promote active conversation around videos, Instagram co-watching is a sensible direction.
Facebook launched Watch Party to this end back in July, and by November, 12 million had been started from Groups and they generated 8X more comments than non-synced or Live videos. That proves co-watching can make video feel less isolating. That’s important as startups like Houseparty group video chatrooms and Squad screenshare messaging try to nip at Insta’s heels.

It’s also another sign that following the departure of the Instagram founders, Facebook has been standardizing features across its apps, eroding their distinct identities. Mark Zuckerberg plans to unify the backend of Facebook Messenger, WhatsApp, and Instagram to allow cross-app messaging. But Instagram has always been Facebook’s content-first app, so while Watch Party might have been built for Facebook Groups, Instagram could be where it hits its stride.
Speaking of the Instagram founders Kevin Systrom and Mike Krieger, this article’s author Josh Constine will be interviewing them on Monday 3/11 at SXSW. Come see them at 2 pm in the Austin Convention Center’s Ballroom D to hear about their thoughts on the creator economy, why they left Facebook and what they’ll do next. Check out the rest of TechCrunch’s SXSW panels here, and RSVP for our party on Sunday.
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Insta-chat addicts, rejoice. You could soon be trading memes and emojis from your computer. Instagram is internally testing a web version of Instagram Direct messaging that lets people chat without the app. If, or more likely, when this rolls out publicly, users on a desktop or laptop PC or Mac, a non-Android or iPhone or that access Instagram via a mobile web browser will be able to privately message other Instagrammers.
Instagram web DMs was one of the features I called for in a product wish list I published in December alongside a See More Like This button for the feed and an upload quality indicator so your Stories don’t look crappy if you’re on a slow connection.
A web version could make Instagram Direct a more full-fledged SMS alternative rather than just a tacked-on feature for discussing the photo and video app’s content. Messages are a massive driver of engagement that frequently draws people back to an app, and knowing friends can receive them anywhere could get users sending more. While Facebook doesn’t monetize Instagram Direct itself, it could get users browsing through more ads while they wait for replies.

Given Facebook’s own chat feature started on the web before going mobile and getting its own Messenger app, and WhatsApp launched a web portal in 2015 followed by desktop clients in 2016, it’s sensible for Instagram Direct to embrace the web too. It could also pave the way for Facebook’s upcoming unification of the backend infrastructure for Messenger, WhatsApp and Instagram Direct that should expand encryption and allow cross-app chat, as reported by The New York Times’ Mike Isaac.
Mobile reverse-engineering specialist and frequent TechCrunch tipster Jane Manchun Wong alerted us to Instagram’s test. It’s not available to users yet, as it’s still being internally “dogfooded” — used heavily by employees to identify bugs or necessary product changes. But she was able to dig past security and access the feature from both a desktop computer and mobile web browser.
In the current design, Direct on the web is available from a Direct arrow icon in the top right of the screen. The feature looks like it will use an Instagram.com/direct/…. URL structure. If the feature becomes popular, perhaps Facebook will break it out with its own Direct destination website similar to https://www.messenger.com, which launched in 2015. Instagram began testing a standalone Direct app last year, but it’s yet to be officially launched and doesn’t seem exceedingly popular.
Instagram’s web experience has long lagged behind its native apps. You still can’t post Stories from the desktop like you can with Facebook Stories. It only added notifications on the web in 2016 and Explore, plus some other features, in 2017.
Instagram did not respond to requests for comment before press time. The company rarely provides a statement on internal features in development until they’re being externally tested on the public, at which point it typically tells us “We’re always testing ways to improve the Instagram experience.” [Update: Instagram confirms to TechCrunch it’s not publicly testing this, which is its go-to line when a product surfaces that’s still in internal development. Meanwhile, Wong notes that Instagram has now cut off her access to the web Direct feature.]
After cloning Snapchat Stories to create Instagram Stories, the Facebook-owned app decimated Snap’s growth rate. That left Snapchat to focus on premium video and messaging. Last year Instagram built IGTV to compete with Snapchat Discover. And now with it testing a web version of Direct, it seems poised to challenge Snap for chat too.
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You’d think Facebook would be faster at copying itself. Five years after Facebook Messenger took a cue from WhatsApp and Voxer to launch voice messaging, and four months after TechCrunch reported Instagram was testing its own walkie-talkie feature, voice messaging is rolling out globally on Instagram Direct today.
Users can hold down the microphone button to record a short voice message that appears in the chat as an audio wave form that recipients can then listen to at their leisure. Voice messages are up to one-minute long, stay permanently listenable rather than disappearing and work in one-on-one and group chats on iOS and Android. The feature offers an off-camera asynchronous alternative to the video calling feature Instagram released in June. It will have to compete with Viber, Zello and Telegram, as well as Facebook Messenger and WhatsApp for the use case.

Hands-free Direct messaging could make Instagram a more appealing chat app for drivers, people on the move with their hands full or users in the developing world who want a more intimate connection without having to pay for the data for long audio or video calls. It also could be a win for users in countries with less popular languages or ones that aren’t easily compatible with smartphone keyboards, as they could talk to friends instead of typing.

The launch deepens Facebook’s entry into the voice market. From its first voice messaging and VOIP features back in 2013 to its new voice control system Aloha that works on its recently launched Portal video chat screen, Facebook has long taken an interest in the accessibility of voice, but only got serious about building it across its products in 2018. Along with Instagram video calling, today’s launch raises the question of whether Portal and Instagram will team up. That could make Portal more useful… but also risks making Instagram less cool by tightening its ties to Facebook.
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WhatsApp already ruined Snapchat’s growth once. WhatsApp Status, its clone of Snapchat Stories, now has 450 million daily active users compared to Snapchat’s 188 million. That’s despite its 24-hour disappearing slideshows missing tons of features, including augmented reality selfie masks, animated GIFs, or personalized avatars like Bitmoji. A good-enough version of Stories conveniently baked into the messaging app beloved in the developing world where Snapchat hasn’t proved massively successful. Snapchat actually lost total daily users in Q2 and Q3 2018, and even lost Rest Of World daily users in Q2 despite that being where late-stage social networks rely on for growth.
That’s why it’s so surprising that WhatsApp hasn’t already copied the other big Snapchat feature, ephemeral messaging. When chats can disappear, people feel free to be themselves — more silly, more vulnerable, more expressive. For teens who’ve purposefully turned away from the permanence of the Facebook profile timeline, there’s a sense of freedom in ephemerality. You don’t have to worry about old stuff coming back to haunt or embarrass you. Snapchat rode this idea to become a cultural staple for the younger generation.

Yet right now WhatsApp only lets you send permanent photos, videos, and texts. There is an Unsend option, but it only works for an hour after a message is sent. That’s far from the default ephemerality of Snapchat where seen messages disappear once you close the chat window unless you purposefully tap to save them.
Instagram has arrived at a decent compromise. You can send both permanent and temporary photos and videos. Text messages are permanent by default, but you can unsend even old ones. The result is the flexibility to both chat through expiring photos and off-the-cuff messages knowing they will or can disappear, while also being able to have reliable, utilitarian chats and privately share photos for posterity without the fear that one wrong tap could erase them. When Instagram Direct added ephemeral messaging, it saw a growth spurt to over 375 million monthly users as of April 2017.
Snapchat lost daily active users the past two quarters
WhatsApp should be able to build this pretty easily. Add a timer option when people send media so photos or videos can disappear after 10 seconds, a minute, an hour, or a day. Let people add a similar timer to specific messages they send, or set a per chat thread default for how long your messages last similar to fellow encrypted messaging app Signal.
Snap CEO Evan Spiegel’s memo leaked by Cheddar’s Alex Heath indicates that he views chats with close friends as the linchpin of his app that was hampered by this year’s disastrous redesign. He constantly refers to Snapchat as the fastest way to communicate. That might be true for images but not necessarily text, as BTIG’s Rich Greenfield points out, citing how expiring text can cause conversations to break down. It’s likely that Snapchat will double down on messaging now that Stories has been copied to death.

Given its interest in onboarding older users, that might mean making texts easier to keep permanent or at least lengthening how long they last before they disappear. And with its upcoming Project Mushroom re-engineering of the Snapchat app so it works better in developing markets, Snap will increasingly try to become WhatsApp.
…Unless WhatsApp can become Snapchat first. Spiegel proved people want the flexibility of temporary messaging. Who cares who invented something if it can be brought to more people to deliver more joy? WhatsApp should swallow its pride and embrace the ephemeral.
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Instagram’s latest assault on Snapchat, FaceTime and Houseparty launches today. TechCrunch scooped back in March that Instagram would launch video calling, and the feature was officially announced at F8 in May. Now it’s actually rolling out to everyone on iOS and Android, allowing up to four friends to group video call together through Instagram Direct.
With the feed, Stories, messaging, Live, IGTV and now video calling, Instagram is hoping to become a one-stop-shop for its 1 billion users’ social needs. This massive expansion in functionality over the past two years is paying off, SimilarWeb told TechCrunch in an email, which estimates that the average U.S. user has gone from spending 29 minutes per day on the app in September 2017 to 55 minutes today. More time spent means more potential ad views and revenue for the Facebook subsidiary that a Bloomberg analyst just valued at $100 billion after it was bought for less than $1 billion in 2012.

One cool feature of Instagram video calling is that you can minimize the window and bounce around the rest of Instagram without ending the call. That opens new opportunities for co-browsing with friends as if you were hanging out together. More friends can join an Instagram call in progress, though you can mute them if you don’t want to get more call invites. You’re allowed to call anyone you can direct message by hitting the video button in a chat, and blocked people can’t call you.
Here’s how Instagram’s group video calling stacks up to the alternatives:
Instagram is also rolling out two more features promised at F8. The Explore page will now be segmented to show a variety of topic channels that reveal associated content below. Previously, Explore’s 200 million daily users just saw a random mish-mash of popular content related to their interests, with just a single “Videos You Might Like” section separated.
Now users will see a horizontal tray of channels atop Explore, including an algorithmically personalized For You collection, plus ones like Art, Beauty, Sports and Fashion, depending on what content you regularly interact with. Users can swipe between the categories to browse, and then scroll up to view more posts from any they enjoy. A list of sub-hashtags appears when you open a category, like #MoGraph (motion graphics) or #Typeface when you open art. And if you’re sick of seeing a category, you can mute it. Strangely, Instagram has stripped Stories out of Explore entirely, but when asked, the team told us it plans to bring Stories back in the near future.
The enhanced Explore page could make it easier for people to discover new creators. Growing the audience of these content makers is critical to Instagram as it strives to be their favorite app amongst competition. Snapchat lacks a dedicated Explore section or other fan base-growing opportunities, which has alienated some creators, while the new Instagram topic channels is reminiscent of YouTube’s mobile Trending page.
Instagram’s new Explore Channels (left) versus YouTube’s Trending page (right)
Finally, Instagram is rolling out camera effects designed by partners, starting with Ariana Grande, BuzzFeed, Liz Koshy, Baby Ariel and the NBA. If you’re following these accounts, you’ll see their effect in the Stories camera, and you can hit Try It On if you spot a friend using one you like. This opens the door to accounts all offering their own augmented reality and 2D filters without the Stories camera becoming overstuffed with lenses you don’t care about.
Instagram’s new partner-made camera effects
What’s peculiar is that all of these features are designed to boost the amount of time you spend on Instagram just as it’s preparing to launch a Usage Insights dashboard for tracking if you’re becoming addicted to the app. At least the video calling and camera effects promote active usage, but Explore definitely encourages passive consumption that research shows can be unhealthy.
Therein lies the rub of Instagram’s mission and business model with its commitment to user well-being. Despite CEO Kevin Systrom’s stated intention that “any time [spent on his app] should be positive and intentional“ and that he wants Instagram to “be part of the solution,” the company earns more by keeping people glued to the screen rather than present in their lives.
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Instagram is unveiling new features for businesses that want to use their profiles to message with customers and even facilitate transactions.
Even if you’re not a business on Instagram, you might still notice the addition of action buttons, which will allow you to make a reservation, buy a ticket, start an order or make a booking using third party services, all from an Instagram business profile.
The initial integrations include (deep breath) Acuity, Atom Tickets, Booksy, ChowNow, Eatstreet, Eventbrite, Fandango, GrubHub, MyTime, OpenTable, Reserve, Restorando, Resy, SevenRooms, StyleSeat, Tock and Yelp Reservations, with plans to add Appointy, Genbook, LaFourchette, Mindbody, Schedulicity, SetMore, Shedul and Vagaro soon.
It looks like the buttons essentially open up a browser window or widget for users to perform their chosen actions, so it’s not quite native functionality in the Instagram app. Still, it means that these interactions are now just a tap away. And an Instagram spokesperson told us that in the case of Atom Tickets, the actions do take advantage of Instagram’s native payments.
The company says that more than 200 million daily users visit an Instagram business profile every day, while more than 150 million have an Instagram Direct conversation with a business in a month.
“As more people continue to interact with businesses on Instagram and take action when inspiration strikes, we’re making it easier to turn that discovery into action,” Instagram said in a blog post announcing the new feature.

In addition, the company is rethinking how businesses handle their Instagram Direct messages. Customer messages now show up in the main inbox, rather the pending folder, with the ability to star conversations that the business wants to come back to. Instagram also says it will start testing quick replies, so that a business can just select prewritten responses to standard questions, rather than typing the same answer over and over again.
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Instagram wants to be your phone, not just your camera. And it wants to be better at it than Snapchat. Files buried in Instagram and the Instagram Direct standalone app’s Android Application Packages (APKs) are files and icons for “Call” and “Video Call”. APKs often show files for unreleased features that are lying dormant in an app waiting to be surfaced when… Read More
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