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ChargerHelp co-founder, CEO Kameale C. Terry is heading to TC Sessions: Mobility 2021

Thousands of electric vehicle charging stations will be built around the country over the next decade. ChargerHelp!, founded in January 2020 by Kameale C. Terry and Evette Ellis, wants to make sure they stay up and running.

The idea for the on-demand repair app for EV charging stations came to Terry when she was working at EV Connect, where she held a number of roles including director of programs and head of customer experience. She noticed long wait times to fix non-electrical issues at charging stations due to the industry practice to use electrical contractors.

“When the stations went down we really couldn’t get anyone on site because most of the issues were communication issues, vandalism, firmware updates or swapping out a part — all things that were not electrical,” Terry said in an interview with TechCrunch earlier this year.

After Terry quit her job to start ChargerHelp!, she joined the Los Angeles Cleantech Incubator, where she developed a first-of-its-kind EV Network Technician Training Curriculum. Shortly after, Terry and Ellis were accepted into Elemental Excelerator’s startup incubator and have landed contracts with major EV charging network providers like EV Connect and SparkCharge.

The company uses a workforce-development approach to hiring, meaning that they only hire in cohorts. Workers receive full training, earn two safety licenses, are guaranteed a wage of $30 an hour and receive shares in the startup, Terry said.

We’re excited to announce that Kameale Terry will be joining us at TC Sessions: Mobility 2021, a one-day virtual event that is scheduled June 9. We’ll be covering a lot of ground with Terry, from how she developed her EV repair curriculum to what she sees in the company’s future.

Each year TechCrunch brings together founders, investors, CEOs and engineers who are working on all things transportation and mobility. If it moves people and packages from Point A to Point B, we cover it. This year’s agenda is filled with leaders in the mobility space who are shaping the future of transportation, from EV charging to autonomous vehicles to urban air taxis.

Among the growing list of speakers are Rimac Automobili founder Mate RimacRevel Transit CEO Frank Reig, community organizer, transportation consultant and lawyer Tamika L. Butler and Remix/Via co-founder and CEO Tiffany Chu, who will come together to discuss how (and if) urban mobility can increase equity while still remaining a viable business.

Other guests include Motional’s President and CEO Karl Iagnemma, Aurora co-founder and CEO Chris Urmson, GM‘s VP of Global Innovation Pam FletcherScale AI CEO Alexandr WangJoby Aviation founder and CEO JoeBen Bevirt, investor and LinkedIn founder Reid Hoffman (whose special purpose acquisition company just merged with Joby), investors Clara Brenner of Urban Innovation FundQuin Garcia of Autotech Ventures and Rachel Holt of Construct CapitalZoox co-founder and CTO Jesse Levinson.

We also recently announced a panel dedicated to China’s robotaxi industry, featuring three female leaders from Chinese AV startups: AutoX’s COO Jewel LiHuan Sun, general manager of Momenta Europe with Momenta, and WeRide’s VP of Finance Jennifer Li.

Don’t wait to book your tickets to TC Sessions: Mobility as prices go up at the door. Grab your passes right now and hear from today’s biggest mobility leaders.

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Exhibit your startup at TC Sessions: Mobility 2020

Mobility mavericks, get ready to strut your stuff at TC Sessions: Mobility 2020 on May 14. Don’t miss our second annual day-long conference devoted to technologies that move people and parcels around the world in new, exciting ways.

More than 1,000 of the industry’s mightiest minds, makers, innovators and investors will converge in San Jose for a mobile mind meld. That spells opportunity for early-stage mobility startup founders. Buy an Early-Stage Startup Exhibitor Package and plant your company in front of the influencers who can drive your mobility dreams to the next level.

Whether you’re racing to perfect autonomous vehicles or flying cars, developing AI-based applications, focused on improving battery technology — or you want to recruit a few brilliant engineers — exhibiting at TC Sessions: Mobility offers invaluable exposure and opportunity.

Your exhibitor package includes a 30-inch high-boy table, power, linen and signage. Even better — it includes four tickets to the event. That’s four times the networking power. And it gives you time to take in some of the show’s many panel discussions, fireside chats and workshops.

Because, of course, the day will be loaded with top-notch speakers who, along with TC editors, will discuss the opportunities and challenges — social, economic and regulatory — that come from creating new mobile paradigms.

We’re building our slate of speakers for this year’s event, and we’ll be announcing them on a rolling basis in the coming months. Know someone who should be onstage at this event? You can nominate a speaker here. In the meantime, here are just a couple of examples of what went down at last year’s Session.

Alisyn Malek, co-founder and COO of May Mobility, an autonomous transportation startup, talked about making transportation easier and accessible for everyone, and Jesse Levinson, Zoox CTO and co-founder, shared specifics on the company’s autonomous vehicle hardware design.

And here are just a few more of the speakers who graced the TC Sessions: Mobility 2019 stage:

  • Seleta Reynolds, head of the Los Angeles Department of Transportation
  • Caroline Samponaro, Lyft, head of Micromobility Policy
  • Ted Serbinski, Techstars, founder and managing director of The Mobility Program
  • Sarah Smith, Bain Capital Ventures, partner

You get the idea. And you can expect more high-caliber technologists, policy makers and investors to be in the house when TC Sessions: Mobility takes place May 14, 2020.

Plenty of reason to attend — and even more reason to exhibit. But don’t wait. Exhibition space is limited, and so are the number of packages available. Reserve your demo table here, and get ready to move your early-stage mobility startup in a whole new direction.

Is your company interested in sponsoring or exhibiting at TC Sessions: Mobility 2020? Contact our sponsorship sales team by filling out this form.

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Last day to save $100 on tickets to TC Sessions: Mobility 2019

This is it. The final call for all the mobility and transportation startuppers who want to save a solid Benjamin on their ticket to the TC Sessions: Mobility 2019 conference in San Jose, Calif. on July 10. The early-bird ticket price disappears tonight, June 14 at 11:59 p.m. (PT). Beat that deadline and buy a ticket — or pay full freight.

Get ready to experience a full day devoted to the revolution that’s taking place within the mobility and transportation industries. More than 1,000 people — the greatest minds, biggest names and influential thinkers, makers and investors — will attend a day packed with interviews, panel discussions, fireside chats, demos and workshops.

Along with TechCrunch editors, speakers will question assumptions and examine complex technological and regulatory issues. They’ll discuss capital investment concerns and look at the ethics and human factors in a future of autonomous cars, delivery robots and flying taxis.

Here’s a small sample of the programming that’s on tap. The event agenda can help you plan your day, although you may have to clone yourself to catch it all.

Building Business and Autonomy: Co-founder and CTO Jesse Levinson will be on hand to talk about Zoox, an independent autonomous vehicle company. Its cars can navigate tricky San Francisco streets — including the notoriously iconic Lombard Street. We’ll hear how Zoox plans to navigate the challenging road to business success.

The Future of Freight: The trucking industry is in serious trouble, and startups and OEMs are scrambling to come up with a solution. Volvo’s Jenny Elfsberg and Stefan Seltz-Axmacher of Starsky Robotics will join us to debate whether autonomous trucks are the fix we need or if another near-term technology can pave the way to a more efficient and profitable industry.

Will Venture Capital Drive the Future of Mobility? Michael Granoff of Maniv Mobility, Ted Serbinski of Techstars and Bain Capital’s Sarah Smith will debate the uncertain future of mobility tech and whether VC dollars are enough to push the industry forward.

Today’s the last day you can save $100 on your pass to the TC Sessions: Mobility 2019 conference in San Jose, Calif. on July 10. Buy your ticket by 11:59 p.m. (PT) tonight, June 14 or kiss that early bird — and $100 — goodbye.

Is your company interested in sponsoring or exhibiting at TC Sessions: Mobility? Contact our sponsorship sales team by filling out this form.

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Building a great startup requires more than genius and a great invention

Many entrepreneurs assume that an invention carries intrinsic value, but that assumption is a fallacy.

Here, the examples of the 19th and 20th century inventors Thomas Edison and Nikola Tesla are instructive. Even as aspiring entrepreneurs and inventors lionize Edison for his myriad inventions and business acumen, they conveniently fail to recognize Tesla, despite having far greater contributions to how we generate, move and harness power. Edison is the exception, with the legendary penniless Tesla as the norm.

Universities are the epicenter of pure innovation research. But the reality is that academic research is supported by tax dollars. The zero-sum game of attracting government funding is mastered by selling two concepts: Technical merit, and broader impact toward benefiting society as a whole. These concepts are usually at odds with building a company, which succeeds only by generating and maintaining competitive advantage through barriers to entry.

In rare cases, the transition from intellectual merit to barrier to entry is successful. In most cases, the technology, though cool, doesn’t give a fledgling company the competitive advantage it needs to exist among incumbents and inevitable copycats. Academics, having emphasized technical merit and broader impact to attract support for their research, often fail to solve for competitive advantage, thereby creating great technology in search of a business application.

Of course there are exceptions: Time and time again, whether it’s driven by hype or perceived existential threat, big incumbents will be quick to buy companies purely for technology. Cruise/GM (autonomous cars), DeepMind/Google (AI) and Nervana/Intel (AI chips). But as we move from 0-1 to 1-N in a given field, success is determined by winning talent over winning technology. Technology becomes less interesting; the onus is on the startup to build a real business.

If a startup chooses to take venture capital, it not only needs to build a real business, but one that will be valued in the billions. The question becomes how a startup can create a durable, attractive business, with a transient, short-lived technological advantage.

Most investors understand this stark reality. Unfortunately, while dabbling in technologies which appeared like magic to them during the cleantech boom, many investors were lured back into the innovation fallacy, believing that pure technological advancement would equal value creation. Many of them re-learned this lesson the hard way. As frontier technologies are attracting broader attention, I believe many are falling back into the innovation trap.

So what should aspiring frontier inventors solve for as they seek to invest capital to translate pure discovery to building billion-dollar companies? How can the technology be cast into an unfair advantage that will yield big margins and growth that underpin billion-dollar businesses?

Talent productivity: In this age of automation, human talent is scarce, and there is incredible value attributed to retaining and maximizing human creativity. Leading companies seek to gain an advantage by attracting the very best talent. If your technology can help you make more scarce talent more productive, or help your customers become more productive, then you are creating an unfair advantage internally, while establishing yourself as the de facto product for your customers.

Great companies such as Tesla and Google have built tools for their own scarce talent, and build products their customers, in their own ways, can’t do without. Microsoft mastered this with its Office products in the 1990s through innovation and acquisition, Autodesk with its creativity tools, and Amazon with its AWS Suite. Supercharging talent yields one of the most valuable sources of competitive advantage: switchover cost.  When teams are empowered with tools they love, they will loathe the notion of migrating to shiny new objects, and stick to what helps them achieve their maximum potential.

Marketing and distribution efficiency: Companies are worth the markets they serve. They are valued for their audience and reach. Even if their products in of themselves don’t unlock the entire value of the market they serve, they will be valued for their potential to, at some point in the future, be able to sell to the customers that have been tee’d up with their brands. AOL leveraged cheap CD-ROMs and the postal system to get families online, and on email.

Dollar Shave Club leveraged social media and an otherwise abandoned demographic to lock down a sales channel that was ultimately valued at a billion dollars. The inventions in these examples were in how efficiently these companies built and accessed markets, which ultimately made them incredibly valuable.

Network effects: Its power has ultimately led to its abuse in startup fundraising pitches. LinkedIn, Facebook, Twitter and Instagram generate their network effects through internet and Mobile. Most marketplace companies need to undergo the arduous, expensive process of attracting vendors and customers. Uber identified macro trends (e.g. urban living) and leveraged technology (GPS in cheap smartphones) to yield massive growth in building up supply (drivers) and demand (riders).

Our portfolio company Zoox will benefit from every car benefiting from edge cases every vehicle encounters: akin to the driving population immediately learning from special situations any individual driver encounters. Startups should think about how their inventions can enable network effects where none existed, so that they are able to achieve massive scale and barriers by the time competitors inevitably get access to the same technology.

Offering an end-to-end solution: There isn’t intrinsic value in a piece of technology; it’s offering a complete solution that delivers on an unmet need deep-pocketed customers are begging for. Does your invention, when coupled to a few other products, yield a solution that’s worth far more than the sum of its parts? For example, are you selling a chip, along with design environments, sample neural network frameworks and data sets, that will empower your customers to deliver magical products? Or, in contrast, does it make more sense to offer standard chips, licensing software or tag data?

If the answer is to offer components of the solution, then prepare to enter a commodity, margin-eroding, race-to-the-bottom business. The former, “vertical” approach is characteristic of more nascent technologies, such as operating robots-taxis, quantum computing and launching small payloads into space. As the technology matures and becomes more modular, vendors can sell standard components into standard supply chains, but face the pressure of commoditization.

A simple example is personal computers, where Intel and Microsoft attracted outsized margins while other vendors of disk drives, motherboards, printers and memory faced crushing downward pricing pressure. As technology matures, the earlier vertical players must differentiate with their brands, reach to customers and differentiated product, while leveraging what’s likely going to be an endless number of vendors providing technology into their supply chains.

A magical new technology does not go far beyond the resumes of the founding team.

What gets me excited is how the team will leverage the innovation, and attract more amazing people to establish a dominant position in a market that doesn’t yet exist. Is this team and technology the kernel of a virtuous cycle that will punch above its weight to attract more money, more talent and be recognized for more than it’s product?

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Self-driving car startup Zoox is raising $500 million at a $3.2 billion valuation

Zoox, a once-secretive self-driving car startup, is closing a $500 million raise at a $3.2 billion post-money valuation, Bloomberg Businessweek reports. Prior to the deal, Zoox was valued at $2.7 billion, Zoox confirmed to TechCrunch. The round, led by Mike Cannon-Brookes of Grok Ventures, brings its total amount of funding to $800 million.

Zoox’s plan, according to Bloomberg, is to publicly deploy autonomous vehicles by 2020 in the form of its own ride-hailing service. The cars themselves will be all-electric and fully autonomous. Meanwhile, ride-hail companies like Uber and Lyft are also working on autonomous vehicles, as well as a number of other large players in the space.

Zoox, which turned four years old this month, is a 500-person company founded by Tim Kentley-Klay and Jesse Levinson. In the meantime, head over to Bloomberg for the full rundown.

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