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Roku debuts new Streaming Stick 4K bundles, software update with voice and mobile features
Weeks after Amazon introduced an updated Fire TV lineup that included, for the first time, its own TVs, Roku today is announcing its own competitive products in a race to capture consumers’ attention before the holiday shopping season. Its updates include a new Roku Streaming Stick 4K and Roku Streaming Stick 4K+ — the latter which ships with Roku’s newer hands-free voice remote. The company is also refreshing the Roku Ultra LT, a Walmart-exclusive version of its high-end player. And it announced the latest software update, Roku OS 10.5, which adds updated voice features, a new Live TV channel for home screens and other minor changes.
The new Streaming Stick 4K builds on Roku’s four-year-old product, the Streaming Stick+, as it offers the same type of stick form factor designed to be hidden behind the TV set. This version, however, has a faster processor, which allows the device to boot up to 30% faster and load channels more quickly, Roku claims. The Wi-Fi is also improved, offering faster speeds and smart algorithms that help make sure users get on the right band for the best performance in their homes where network congestion is an increasingly common problem — especially with the pandemic-induced remote-work lifestyle. The new Stick adds support for Dolby Vision and HDR 10+, giving it the “4K” moniker.
Image Credits: Roku
This version ships with Roku’s standard voice remote for the same price of $49.99. For comparison, Amazon’s new Fire TV Stick Max with a faster processor and speedier Wi-Fi is $54.99. However, Amazon is touting the addition of Wi-Fi 6 and support for its game streaming service, Luna, as reasons to upgrade.
Roku’s new Streaming Stick 4K+ adds the Roku Voice Remote Pro to the bundle instead. This is Roku’s new remote, launched in the spring, that offers rechargeability, a lost remote finder and hands-free voice support via its mid-field microphone, so you can just say things like “hey Roku, turn on the TV,” or “launch Netflix,” instead of pressing buttons. Bought separately, this remote is $29.99. The bundle sells for $69.99, which translates to a $10 discount over buying the stick and remote by themselves.
Image Credits: Roku
Both versions of the Streaming Stick will be sold online and in stores starting in October.
The Roku Ultra LT ($79.99), built for Walmart exclusively, has also been refreshed with a faster processor, more storage, a new Wi-Fi radio with up to 50% longer range, support for Dolby Vision, Bluetooth audio streaming and a built-in ethernet port.
Plus, Roku notes that TCL will become the first device partner to use the reference designs it introduced at CES for wireless soundbars, with its upcoming Roku TV wireless soundbar. This device connects over Wi-Fi to the TV and works with the Roku remote, and will arrive at major retailers in October where it will sell for $179.99.
The other big news is Roku’s OS 10.5 software release. The update isn’t making any dramatic changes this time around, but is instead focused largely on voice and mobile improvements.
The most noticeable consumer-facing change is the ability to add a new Live TV channel to your home screen, which lets you more easily launch The Roku Channel’s 200+ free live TV channels, instead of having to first visit Roku’s free streaming hub directly, then navigate to the Live TV section. This could make the Roku feel more like traditional TV for cord-cutters abandoning their TV guide for the first time.
Image Credits: Roku
Other tweaks include expanded support for launching channels using voice commands, with most now supported; new voice search and podcast playback with a more visual “music and podcast” row and Spotify as a launch partner; the ability to control sound settings in the mobile app; an added Voice Help guide in settings; and additional sound configuration options for Roku speakers and soundbars (e.g. using the speaker pairs and soundbar in a left/center/right) or in full 5.1 surround sound system).
A handy feature for entering in email and passwords in set-up screens using voice commands is new, too. Roku says it sends the voice data off-device to its speech-to-text partner, and the audio is anonymized. Roku doesn’t get the password or store it, as it goes directly to the channel partner. While there are always privacy concerns with voice data, the addition is a big perk from an accessibility standpoint.
Image Credits: Roku
One of the more under-the-radar, but potentially useful changes coming in OS 10.5 is an advanced A/V sync feature that lets you use the smartphone camera to help Roku make further refinements to the audio delay when using wireless headphones to listen to the TV. This feature is offered through the mobile app.
The Roku mobile app in the U.S. is also gaining another feature with the OS 10.5 update with the addition of a new Home tab for browsing collections of movies and shows across genres, and a “Save List, which functions as a way to bookmark shows or movies you might hear about — like when chatting with friends — and want to remember to watch later when you’re back home in front of the TV.
The software update will roll out to Roku devices over the weeks ahead. It typically comes to Roku players first, then rolls out to TVs.
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Where is voice tech going?
Mark Persaud is digital product manager and practice lead at Moonshot by Pactera, a digital innovation company that leads global clients through the next era of digital products with a heavy emphasis on artificial intelligence, data and continuous software delivery.
2020 has been all but normal. For businesses and brands. For innovation. For people.
The trajectory of business growth strategies, travel plans and lives have been drastically altered due to the COVID-19 pandemic, a global economic downturn with supply chain and market issues, and a fight for equality in the Black Lives Matter movement — amongst all that complicated lives and businesses already.
One of the biggest stories in emerging technology is the growth of different types of voice assistants:
- Niche assistants such as Aider that provide back-office support.
- Branded in-house assistants such as those offered by BBC and Snapchat.
- White-label solutions such as Houndify that provide lots of capabilities and configurable tool sets.
With so many assistants proliferating globally, voice will become a commodity like a website or an app. And that’s not a bad thing — at least in the name of progress. It will soon (read: over the next couple years) become table stakes for a business to have voice as an interaction channel for a lovable experience that users expect. Consider that feeling you get when you realize a business doesn’t have a website: It makes you question its validity and reputation for quality. Voice isn’t quite there yet, but it’s moving in that direction.
Voice assistant adoption and usage are still on the rise
Adoption of any new technology is key. A key inhibitor of technology is often distribution, but this has not been the case with voice. Apple, Google, and Baidu have reported hundreds of millions of devices using voice, and Amazon has 200 million users. Amazon has a slightly more difficult job since they’re not in the smartphone market, which allows for greater voice assistant distribution for Apple and Google.
Image Credits: Mark Persaud
But are people using devices? Google said recently there are 500 million monthly active users of Google Assistant. Not far behind are active Apple users with 375 million. Large numbers of people are using voice assistants, not just owning them. That’s a sign of technology gaining momentum — the technology is at a price point and within digital and personal ecosystems that make it right for user adoption. The pandemic has only exacerbated the use as Edison reported between March and April — a peak time for sheltering in place across the U.S.
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Alexa for Business opens up to third-party device makers
Last year, Amazon announced a new initiative, Alexa for Business, designed to introduce its voice assistant technology and Echo devices into a corporate setting. Today, it’s giving the platform a big upgrade by opening it up to device makers who are building their own solutions that have Alexa built in.
The change came about based on feedback from the existing organizations where Alexa for Business is today being used, Amazon says. The company claims thousands of businesses have added an Amazon Echo alongside their existing office equipment since the program’s debut last year, including companies like Express Trucking, Fender and Propel Insurance, for example.
But it heard from businesses that they want to have Alexa built in to existing devices, to minimize the amount of technology they need to manage and monitor.
The update will allow device makers building with the Alexa Voice Service (AVS) SDK to now create products that can be registered with Alexa for Business, and managed as shared devices across the organization.
The device management capabilities include the ability to configure things like the room designation and location and monitor the device’s health, as well as manage which public and private skills are assigned to the shared devices.
A part of Alexa for Business is the ability for organizations to create their own internal — and practical — skills for a business setting, like voice search for employee directories, Salesforce data or company calendar information.
Amazon also recently launched its own feature for Alexa for Business users that offers the ability for staff to book conference rooms.
Amazon says it’s already working with several brands on integrating Alexa into their own devices, including Plantronics, iHome and BlackBerry. And it’s working with solution providers like Linkplay and Extron, it says. (Citrix has also begun to integrate with the “for Business” platform.)
“We’ve been using Alexa for Business since its launch by pairing Echo devices with existing Polycom equipment,” noted Laura Marx, VP of Alliance Marketing at Plantronics, in a statement about its plans to make equipment that works with Alexa. “Integrating those experiences directly into products like Polycom Trio will take our customer experience to the next level of convenience and ease of use,” she said.
Plantronics provided an early look at the Alexa experience earlier this year, and iHome has an existing device with Alexa built in – the iAVS16. However, it has not yet announced which product will be offered through Alexa for Business.
It’s still too soon to see how well any of Amazon’s business initiatives with Alexa pay off — after all, Echo devices today are often used for consumer-orientated purposes like playing music, getting news and information, setting kitchen timers and making shopping lists. But if Amazon is able to penetrate businesses with Echo speakers and other Alexa-powered business equipment, it could make inroads into a profitable voice market, beyond the smart home.
But not everyone believes Alexa in the workplace is a good idea. Hackers envision how the devices could be used for corporate espionage and hacks, and warn that companies with trade secrets shouldn’t have listening devices set around their offices.
Amazon, however, is plodding ahead. It has even integrated with Microsoft’s Cortana so Alexa can gain access to Cortana’s knowledge of productivity features like calendar management, day at a glance and customer email.
The Alexa for Business capabilities are provided as an extension to the AVS Device SDK, starting with version 1.10, available to download from GitHub.
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Spotify tests native voice search, groundwork for smart speakers
Now Spotify listens to you instead of the other way around. Spotify has a new voice search interface that lets you say “Play my Discover Weekly,” “Show Calvin Harris” or “Play some upbeat pop” to pull up music.
A Spotify spokesperson confirmed to TechCrunch that this is “Just a test for now,” as only a small subset of users have access currently, but the company noted there would be more details to share later. The test was first spotted by Hunter Owens. Thanks to him we have a video demo of the feature below that shows pretty solid speech recognition and the ability to access music several different ways.
Voice control could make Spotify easier to use while on the go using microphone headphones or in the house if you’re not holding your phone. It might also help users paralyzed by the infinite choices posed by the Spotify search box by letting them simply call out a genre or some other category of songs. Spotify briefly tested but never rolled out a very rough design of “driving mode” controls a year ago.
Down the line, Spotify could perhaps develop its own voice interface for smart speakers from other companies or that it potentially builds itself. That would relieve it from depending on Apple’s Siri for HomePod, Google’s Assistant for Home or Amazon’s Alexa for Echo — all of which have accompanying music streaming services that compete with Spotify. Apple chose to make its HomePod speaker Apple Music-only, cutting out Spotify. Its Siri service similarly won’t let people make commands inside third-party apps, so you can ask your iPhone to play a certain song on Apple Music, but not Spotify.
To date, Spotify has only worked with manufacturers to build its Spotify Connect features into boomboxes and home stereos from companies like Bose, rather than creating its own hardware. If it chooses to make Spotify-branded speakers, it might need some of its own voice technology to power them.
Spotify is preparing for a direct listing that will make the company public without a traditional IPO. That means forgoing some of the marketing circus that usually surrounds a company’s debut. That means Spotify may be even more eager to experiment with features or strategies that could be future money-makers so that public investors see growth potential. Breaking into voice directly instead of via its competitors could provide that ‘x-factor.’
For more on Spotify’s not-an-IPO, check out our feature story:
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Google’s voice typing tech adds support for 30 more languages, reaching further into Africa, India
Google today is expanding its speech recognition capabilities to support dozens of new languages, particularly those in emerging markets in India and Africa, the company announced this morning. That means more people around the world will gain the ability to search the web by voice as well as type via voice using Google’s keyboard app, Gboard. The company says with the update,… Read More
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Voiceitt lets people with speech impairments use voice-controlled technology
Voice-controlled technology like Amazon Echo, Siri or hands-free features in Google Maps are things we’re starting to take for granted. But as Mary Meeker’s 2017 Internet Trends Report noted, voice controls are changing computer-human interfaces, and industries, broadly. Read More
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