voice control
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Apple is known for fluid, intuitive user interfaces, but none of that matters if you can’t click, tap, or drag because you don’t have a finger to do so with. For users with disabilities the company is doubling down on voice-based accessibility with the powerful new Voice Control feature on Macs and iOS (and iPadOS) devices.
Many devices already support rich dictation, and of course Apple’s phones and computers have used voice-based commands for years (I remember talking to my Quadra). But this is a big step forward that makes voice controls close to universal — and it all works offline.
The basic idea of Voice Control is that the user has both set commands and context-specific ones. Set commands are things like “Open Garage Band” or “File menu” or “Tap send.” And of course some intelligence has gone into making sure you’re actually saying the command and not writing it, like in that last sentence.
But that doesn’t work when you have an interface that pops up with lots of different buttons, fields, and labels. And even if every button or menu item could be called by name, it might be difficult or time-consuming to speak everything out loud.
To fix this Apple simply attaches a number to every UI item in the foreground, which a user can show by saying “show numbers.” Then they can simply speak the number or modify it with another command, like “tap 22.” You can see a basic workflow below, though of course without the audio cues it loses a bit:
Remember that these numbers may be more easily referenced by someone with little or no vocal ability, and could in fact be selected from using a simpler input like a dial or blow tube. Gaze tracking is good but it has its limitations, and this is a good alternative.
For something like maps, where you could click anywhere, there’s a grid system for selecting where to zoom in or click. Just like Blade Runner! Other gestures like scrolling and dragging are likewise supported.
Dictation has been around for a bit but it’s been improved as well; You can select and replace entire phrases, like “Replace ‘be right back’ with ‘on my way.’ ” Other little improvements will be noted and appreciated by those who use the tool often.
All the voice processing is done offline, which makes it both quick and robust to things like signal problems or use in foreign countries where data might be hard to come by. And the intelligence built into Siri lets it recognize names and context-specific words that may not be part of the base vocabulary. Improved dictation means selecting emoji and adding dictionary items is a breeze.
Right now Voice Control is supported by all native apps, and third party apps that use Apple’s accessibility API should be able to take advantage of it easily. And even if they don’t do it specifically, numbers and grids should still work just fine, since all the OS needs to know are the locations of the UI items. These improvements should appear in accessibility options as soon as a device is updated to iOS 13 or Catalina.
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Facebook Messenger could soon let you use your voice to dictate and send messages, initiate voice calls and create reminders. Messenger for Android’s code reveals a new M assistant button atop the message thread screen that activates listening for voice commands for those functionalities. Voice control could make Messenger simpler to use hands-free or while driving, more accessible for the vision or dexterity-impaired and, perhaps one day, easier for international users whose native languages are hard to type.

Facebook Messenger was previously spotted testing speech transcription as part of the Aloha voice assistant believed to be part of Facebook’s upcoming Portal video chat screen device. But voice commands in the M assistant are new, and demonstrate an evolution in Facebook’s strategy since its former head of Messenger David Marcus told me voice “is not something we’re actively working on right now” in September 2016 onstage at TechCrunch Disrupt.
The prototype was discovered by all-star TechCrunch tipster Jane Manchun Wong, who’d previously discovered prototypes of Instagram Video Calling, Facebook’s screen time digital well-being dashboard and Lyft’s scooter rentals before they officially launched. When reached for comment, a Facebook Messenger spokesperson confirmed to TechCrunch that Facebook is internally testing the voice command feature. They told TechCrunch, “We often experiment with new experiences on Messenger with employees. We have nothing more to share at this time.”
Messenger is eager to differentiate itself from SMS, Snapchat, Android Messages and other texting platforms. The app has aggressively adopted visual communication features like Facebook Stories, augmented reality filters and more. Wong today spotted Messenger prototyping augmented reality camera effects being rolled into the GIFs, Stickers and Emoji menu in the message composer. Facebook confirms this is now in testing with a small percentage of Messenger users.

Facebook has found that users aren’t so keen on tons of bells and whistles like prominent camera access or games getting in the way of chat, so Facebook plans to bury those more in a forthcoming simplified redesign of Messenger. But voice controls add pure utility without obstructing Messenger’s core value proposition and could end up getting users to chat more if they’re eventually rolled out.
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Now Spotify listens to you instead of the other way around. Spotify has a new voice search interface that lets you say “Play my Discover Weekly,” “Show Calvin Harris” or “Play some upbeat pop” to pull up music.
A Spotify spokesperson confirmed to TechCrunch that this is “Just a test for now,” as only a small subset of users have access currently, but the company noted there would be more details to share later. The test was first spotted by Hunter Owens. Thanks to him we have a video demo of the feature below that shows pretty solid speech recognition and the ability to access music several different ways.

Voice control could make Spotify easier to use while on the go using microphone headphones or in the house if you’re not holding your phone. It might also help users paralyzed by the infinite choices posed by the Spotify search box by letting them simply call out a genre or some other category of songs. Spotify briefly tested but never rolled out a very rough design of “driving mode” controls a year ago.
Down the line, Spotify could perhaps develop its own voice interface for smart speakers from other companies or that it potentially builds itself. That would relieve it from depending on Apple’s Siri for HomePod, Google’s Assistant for Home or Amazon’s Alexa for Echo — all of which have accompanying music streaming services that compete with Spotify. Apple chose to make its HomePod speaker Apple Music-only, cutting out Spotify. Its Siri service similarly won’t let people make commands inside third-party apps, so you can ask your iPhone to play a certain song on Apple Music, but not Spotify.
To date, Spotify has only worked with manufacturers to build its Spotify Connect features into boomboxes and home stereos from companies like Bose, rather than creating its own hardware. If it chooses to make Spotify-branded speakers, it might need some of its own voice technology to power them.

Spotify is preparing for a direct listing that will make the company public without a traditional IPO. That means forgoing some of the marketing circus that usually surrounds a company’s debut. That means Spotify may be even more eager to experiment with features or strategies that could be future money-makers so that public investors see growth potential. Breaking into voice directly instead of via its competitors could provide that ‘x-factor.’
For more on Spotify’s not-an-IPO, check out our feature story:
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Voice-controlled technology like Amazon Echo, Siri or hands-free features in Google Maps are things we’re starting to take for granted. But as Mary Meeker’s 2017 Internet Trends Report noted, voice controls are changing computer-human interfaces, and industries, broadly. Read More
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Hardware that responds to voice commands is already out there and probably in your hand or house right now. Whether it’s a smartphone, smart speaker or wearable, it has to connect to the cloud to deliver answers. Now, a startup called Mythic (formerly known as Isocline) is launching a chip and software that will change all that, putting voice control, computer vision and other kinds of… Read More
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Plex is getting voice-activated. The popular media player software maker just launched voice control through a new Plex Skill for Alexa-powered devices. That means you can ask Alexa via your connected Echo speaker, Fire tablet or Fire TV to play your favorite content from your Plex media library, without having to use a remote control. For example, you could say, “Alexa, ask Plex to… Read More
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