video streaming
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In what we understand was a “technical issue”, the Amazon Prime Video app disappeared from the Apple App Store, making it unavailable for new downloads or updates to users both on iOS and Apple TV. Twitter users began to tweet to Amazon for help about the problem on Friday morning, to which Amazon’s support channels have yet to reply.
[Update: we’ve learned the issue is technical in nature, but we have no further information as to the details of the problem. The app should be back shortly.]
[Update 2: Amazon has now offered a comment on the disappearance.
“Earlier today, there was a technical glitch that impacted the Prime Video app on iOS and tvOS devices,” an Amazon spokesperson said. “The issue has been resolved, and the Prime Video app is now once again available in the App Store.”
Earlier post continues below:
The app’s disappearance was earlier reported by AppleInsider, iMore and others.
The most likely reason for the app’s removal is a technical one — an issue with the update could have caused it to be temporarily pulled, perhaps.
What’s not likely is that Amazon Prime Video is gone for good.
The company just released an X-Ray upgrade to the app across platforms, including iOS, allowing users to get more information about what they’re streaming, including Amazon’s run of Thursday Night Football games.
Nor is it likely that Apple has for some reason booted out Prime Video, given the anti-competitive nature of such a move (Apple TV+ is soon to launch), at a time when the tech giants are under increased regulatory scrutiny.
Not just you – https://t.co/DTgGRZwsUc
— Jared DiPane (@jareddipane) October 4, 2019
Was ist da los? Amazon Prime Video wurde aus dem App Store entfernt? pic.twitter.com/w6urAq7X70
— Pino (@madphone) October 4, 2019
The amazon prime video app is gone from the App Store?
@PrimeVideo pic.twitter.com/wtiyIBCI3u
— Adrian (@emoflipsan) October 4, 2019
@PrimeVideo is it just me or is the Amazon Prime Video app gone from the Apple App Store??
— Gary Schafer (@GaryLSchafer) October 4, 2019
Does the Amazon Prime Video app not exist on the App Store anymore?
— Swapnanil Dhol (@SwapnanilDhol) October 4, 2019
Whaaat!!! Amazon Prime Video App removed pic.twitter.com/ayxtrGAHuz
— Jesús Cruz (@jesusmisanador) October 4, 2019
Amazon video is no longer in App Store @amazon @PrimeVideo pic.twitter.com/JuY3s9Ygs0
— Ahmad Najim Noori (@Ah_najeem_noori) October 4, 2019
The issue isn’t only impacting users in the U.S., nor is it limited to iPhone, as Apple TV is also affected.
According to data from app store intelligence firm Sensor Tower, the app was removed today in all regions except Australia, Guatemala, Hong Kong, Hungary, Israel, India, Kenya, Kuwait, Lithuania, Luxembourg, Madagascar and Saudi Arabia.
Amazon has not responded publicly to users asking for help.
TechCrunch has also reached out to Amazon for comment and will update when we hear back.
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We live in the subscription streaming era of media. Across film, TV, music, and audiobooks, subscription streaming platforms now shape the market. Gaming and podcasting could be next. Where are the startup opportunities in this shift, and in the next shift that will occur?
I sat down with Pär-Jörgen “PJ” Pärson, a partner at European venture firm Northzone, to discuss this at SLUSH this past winter. Pärson – a Swede who now runs Northzone’s office in NYC – led the top early-stage investor in Spotify and led the $35 million Series C in $45/month sports streaming service fuboTV (which has roughly 250,000 subscribers).
In the transcript below, we dive into the core investment thesis that has guided him for 20 years, how he went from running a fish distribution to running a VC firm, his best practices for effective board meetings and VC-entrepreneur relationships, and his assessment of the big social platforms, AR/VR, voice interfaces, blockchain, and the frontier of media. It has been edited for length and clarity.
Eric Peckham:
Northzone isn’t your first VC firm — Back in 1998, you created Cell Ventures, which was more of a holding company or studio model. What was your playbook then?
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At last month’s Twitchcon, the game-streaming site Twitch’s annual conference, the company unveiled a suite of new tools for video creators on its platform designed to help them grow their online channels and make more money. Two of those tools — Achievements and Stream Summary — are today going live, the company announced this afternoon. Read More
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On YouTube, you have to either know what it is you watch to watch and seek it out, or you can click through the site’s suggestions of popular or trending content. A startup called Rheo, founded by ex-Apple product veterans, has a different take on video discovery. Instead of browsing by genre, publisher or chart position, viewers can browse by mood. That is, you can seek out videos to… Read More
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A new version of Apple Music will ship later this year that puts an increased emphasis on video content, and particularly its own original video programming, according to a new report from Bloomberg out today. The piece delves into Apple’s larger video plans, and suggests that the platform may host up to 10 original shows by year’s end. Read More
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Online anonymity can be a double-edged sword. On the one hand, it can give people a voice when they’d otherwise be afraid to speak up — whether that’s because of fear of government surveillance, discussing a topic that’s known to provoke cyberbullying or because the topic itself is sensitive — like a personal confession or health issue. But anonymity also… Read More
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Twitch, the Amazon-owned video streaming platform which is today used by over 2 million broadcasters, announced today its plans to begin selling video ads in its partners’ live streams. These ads will roll out this week, and will be delivered through Twitch’s new SureStream video technology platform, which also offers smoother and more reliable streams, including ads, the… Read More
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Vessel, the video subscription startup headed by former Hulu CEO Jason Kilar, announced this week that it’s moving in a new direction in terms of the advertising displayed on its service. In a move that recalls YouTube’s venture into ad-free viewing with the debut of YouTube Red, Vessel is also making its service ad-free for all its paying subscribers. Meanwhile, those who… Read More
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Since live streaming from mobile phones came roaring back in the era of social media, major celebrities have been courted by platforms like Meerkat and Periscope for their crowd pulling power. Now another one of those stars is putting his money where his mouth is. David Beckham, the well known athlete and megabrand, has become a founding investor in a new British startup which plans to take… Read More
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