TodayTix
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TodayTix, a mobile ticketing company that makes it easy and relatively affordable to go to Broadway shows and other live performances, is announcing a new $73 million round of funding led by private equity firm Great Hill Partners.
Founded in 2013, the company initially served as the mobile equivalent of New York’s TKTS booths for discounted, last-minute theater tickets. TodayTix says it’s now sold more than 4 million tickets, representing 8% of annual Broadway ticket sales and 4% for London’s West End.
Beyond that, co-founder and CEO Brian Fenty said that a little over 10% of the tickets sold now fall outside “theater and performing arts, narrowly defined,” covering things like comedy shows and experiential theater.
“I think to the consumer, we will be a holistic ecosystem to engage in the city’s art and experiences,” Fenty predicted. “However culture is defined … we want to be their partner in discovering those things.”
To do that, TodayTix will add more cities to its current list of 15 markets. Fenty said this expansion is driven by existing collaborations (like launching in Australia through its partnership with “Harry Potter and the Cursed Child”) and by seeing where people are already downloading the TodayTix app. His ultimate goal is to be “geographically agnostic.”
Fenty also said the company will continue investing in the TodayTix Presents program, through which the company puts on its own shows (albeit at a much smaller scale than a Broadway production).

And of course he wants to improve the app itself, introducing more personalization and curation — Fenty pointed to Netflix and Amazon as models. After all, he said TodayTix is currently offering tickets to 297 shows in New York alone, so it needs ways to “effectively guide people through that.”
“We’re actually a media company, with our own content and perspective — not on the quality of the shows, but to have a point of view on how users should and could engage with this content,” he said.
He added that those improvements will include more basic things, like the process of purchasing a ticket: “The hardest part is to complete the purchase in 30 seconds or less, as compared to the average ticketing platform, which is somewhere between 3 and 7 minutes … How we continue to squish that conversion?”
Fenty is also hoping to work more closely with show producers, providing them with data about which shows are selling, as well as helping them use data to find the most effective ways to promote themselves.
TodayTix says it’s raised a total of $90 million since it announced its Series B back in February 2016. Fenty told me the new round includes a direct investment in the company, as well as secondary purchases of TodayTix shares from previous investors.
“TodayTix is rapidly changing the way millennials and other consumers connect with live cultural experiences,” said Great Hill Managing Partner Michael Kumin in a statement. “We look forward to working with Brian, [co-founder] Merritt [Baer] and their talented management team to expand the Company’s product and service offerings and accelerate its push into new geographies.”
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Mobile ticketing app TodayTix is getting into the show production business with the launch of a new program called TodayTix Presents.
While TodayTix is sometimes described as the mobile version of the TKTS booth where you can pick up last-minute tickets to Broadway shows, CEO Brian Fenty said that he sees the service’s real competitors as “anything you can do with your night, outside of work — that’s Netflix and ‘Orange is the New Black,’ that’s post-season baseball, that’s a pitcher of margarita.”
At the same time, Fenty said after driving a total of $250 million in sales and to 4.6 million customers, the company has built a rich trove of data about people’s cultural interests. So with that in mind, it made sense for TodayTix to follow Netflix’s footsteps with “the same ethos that they had, to develop and to nurture programming and content that’s intimately connected to what users and what customers want to see.”
This doesn’t mean TodayTix is going to be producing spectacular Broadway productions. Instead, Fenty pointed to the TodayTix Live concert in Brooklyn last month as the first of these shows.
That concert, which celebrated TodayTix’s five-year anniversary and was hosted by Darren Criss, featured (mostly) Broadway stars like Matthew Morrison and Ariana Debose, who (mostly) performed pop standards.
Fenty said future TodayTix Live events won’t follow the exact same format, but the idea is to continue featuring popular artists in intimate settings — he compared it to “MTV Unplugged.” In fact, he suggested that with 300 attendees, last month’s concert was about as big as these shows will get.
And because these are small, one-off events, Fenty said they’re not competitive with the big shows that TodayTix works with.
“[Our partners] are doing longform, high-budget, highly developed shows that take years to develop and are fully baked,” he said. “Really what TodayTix Presents is supposed to be is a work-in-progress, an intimate way to see an artist.”
TodayTix already has plans for another New York City event in November, and then two in December. Fenty said “the cadence should roughly be a few events per quarter to start,” and that there will be shows across the service’s 13 markets.
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There’s a new CEO at TodayTix, though he’s definitely not new to the company — Chairman Brian Fenty is becoming chief executive, while his co-founder (and the previous CEO) Merritt Baer is becoming the Head of Europe. TodayTix sells theater tickets in cities across the United States (including New York, Chicago and San Francisco), but its European presence is currently limited… Read More
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We’ve written about how TodayTix has been working to help the theater industry adapt to the world of on-demand, mobile-centric commerce — today it’s crossing the Atlantic, to London’s West End.
The New York City-based startup launched its mobile app at the end of 2013 and says it’s now selling an average of one ticket every minute to its 425,000 users. Read More
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Concerts! Sports! Theater? Event startups have largely ignored musicals and plays but the fact is they’re an enormous business driven by high-spending theater addicts “whales”. That’s why TodayTix built an app for them, and now that it’s selling 2% to 3% of tickets for most Broadway shows in New York City, it’s raised a $6.1 million Series A to bring its app… Read More
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Mobile accounted for more than 50% of ecommerce last year, yet was just 0.08% of Broadway sales. TodayTix is changing that with its last-minute theater ticket app, and it’s making good money along the way. Six months after launch, the startup has 120,000 users, 15 employees, is making a hefty 12% margin on purchases, and is set to sell 1% to 2% of all Broadway tickets in 2014. The… Read More
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