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As remote work booms, Everphone grabs ~$40M for its ‘device as a service’ offer
The latest startup to see an uplift in inbound interest flowing from the remote work boom triggered by the coronavirus pandemic is Berlin-based Everphone, which sells a “mobile as a service” device rental package that caters to businesses needing to kit staff out with mobile hardware plus associated support.
Everphone is announcing a €34 million Series B funding round today, led by new investor signals Venture Capital. Other new investors joining the round include German carrier Deutsche Telekom — investing via its strategic investment fund, Telekom Innovation Pool — U.S.-based early-stage VC AlleyCorp and Dutch bank NIBC.
The Series B financing will go on expanding to meet rising demand, with the startup telling TechCrunch it’s expecting to see a 70-100% increase in sales volume versus the pre-crisis period, thanks to a doubling of inbound leads during the pandemic.
“The global pandemic has been a catalyst for growth in the field of digitization,” said CEO and co-founder, Jan Dzulko, in a statement. “We are currently experiencing a significant increase in demand at home and abroad, which is why we are aiming for European expansion with the funding.”
Everphone describes its offer as a one-stop shop, with the service covering not just the rental of (new or refurbished) smartphones and tablets but an administration and management wrapper that covers support needs, including handling repairs/replacements — with the promise of replacements within 24 hours if needed and less client risk from not having to wrangle traditional rental insurance fine print.
Other touted pluses of its “device as a service” approach include flexibility (users get to choose from a range of iOS and Android devices); lower cost (pricing depends on customer size, device choice and rental term but starts at €7,99 a month for a refurbished budget device, rising up to €49,99 a month for high-end kit with a 12-month upgrade); and rental bundles, which can include standard mobile device management software (such as Cortado and AirWatch) so customers can plug the rental hardware into their existing IT policies and processes.
Everphone reckons this service wrapper — which can also extend to include paid apps (such as Babbel for language learning) as an employee on-device perk/benefit in the bundle — differentiates its offer versus incumbent leasing providers, such as CHG-Meridian or De Lage Landen, and from wholesale distributors.
It also touts its global rollout capability as a customer draw, checking the scalability box.
Its investors (including German carrier, DT) are being fired up by the conviction that the COVID-19-induced shift away from the office to home working will create a boom in demand for well-managed and secured work phones to mitigate the risk of personal devices and personal data mingling improperly with work stuff. (On that front, Everphone’s website is replete with references to Europe’s data protection framework, GDPR, repurposed as scare marketing.)
“Everphone envisions that every employee will one day work via their smartphone,” added Marcus Polke, partner at signals Venture Capital, in a supporting statement. “With this employee-centric approach and integrated platform, everphone goes far beyond the mere outsourcing of a smartphone IT infrastructure.”
The 2016-founded startup has more than 400 customers signed up at this point, both SMEs and multinationals such as Ernst & Young. It caters to both ends of the market with an off-the-shelf package and self-service device management portal that’s intended for SMEs of between 100 and 1,500 employees — plus custom integrations for larger entities of up to 30,000 employees.
It says it’s able to offer “highly competitive” prices for renting new devices because it gives returned kit a second life, refurbishing and reselling devices on the consumer market. “Thanks to this profitable secondary lifespan, we are able to offer highly competitive prices and extensive service levels on our rental devices,” Everphone writes on its website.
The second-hand smartphone market has also been seeing regional growth. Swappie, a European e-commerce startup that sells refurbished iPhones, aligning with EU lawmakers’ push for a “‘right to repair” for electronics, raised its own ~$40 million Series B only last month, for example. Its second-hand marketplace is one potential outlet for Everphone’s rented and returned iPhones.
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Samsung ramps up its B2B partner and developer efforts
Chances are you mostly think of Samsung as a consumer-focused electronics company, but it actually has a very sizable B2B business as well, which serves more than 15,000 large enterprises and hundreds of thousands of SMB entrepreneurs via its partners. At its developer conference this week, it’s putting the spotlight squarely on this side of its business — with a related hardware launch as well. The focus of today’s news, however, is on Knox, Samsung’s mobile security platform, and Project AppStack, which will likely get a different name soon, and which provides B2B customers with a new mechanism to deliver SaaS tools and native apps to their employees’ devices, as well as new tools for developers that make these services more discoverable.
At least in the U.S., Samsung hasn’t really marketed its B2B business all that much. With this event, the company is clearly thinking to change that.
At its core, Samsung is, of course, a hardware company, and as Taher Behbehani, the head of its U.S. mobile B2B division, told me, Samsung’s tablet sales actually doubled in the last year, and most of these were for industrial deployments and business-specific solutions. To better serve this market, the company today announced that it is bringing the rugged Tab Active Pro to the U.S. market. Previously, it was only available in Europe.
The Active Pro, with its 10.1″ display, supports Samsung’s S Pen, as well as Dex for using it on the desktop. It’s got all of the dust and water-resistance you would expect from a rugged device, is rated to easily support drops from about four feet high and promises up to 15 hours of battery life. It also features LTE connectivity and has an NFC reader on the back to allow you to badge into a secure application or take contactless payments (which are quite popular in most of the world but are only very slowly becoming a thing in the U.S.), as well as a programmable button to allow business users and frontline workers to open any application they select (like a barcode scanner).
“The traditional rugged devices out there are relatively expensive, relatively heavy to carry around for a full shift,” Samsung’s Chris Briglin told me. “Samsung is growing that market by serving users that traditionally haven’t been able to afford rugged devices or have had to share them between up to four co-workers.”
Today’s event is less about hardware than software and partnerships, though. At the core of the announcements is the new Knox Partner Program, a new way for partners to create and sell applications on Samsung devices. “We work with about 100,000 developers,” said Behbehani. “Some of these developers are inside companies. Some are outside independent developers and ISVs. And what we hear from these developer communities is when they have a solution or an app, how do I get that to a customer? How do I distribute it more effectively?”
This new partner program is Samsung’s solution for that. It’s a three-tier partner program that’s an evolution of the existing Samsung Enterprise Alliance program. At the most basic level, partners get access to support and marketing assets. At all tiers, partners can also get Knox validation for their applications to highlight that they properly implement all of the Knox APIs.
The free Bronze tier includes access to Knox SDKs and APIs, as well as licensing keys. At the Silver level, partners will get support in their region, while Gold-level members get access to the Samsung Solutions Catalog, as well as the ability to be included in the internal catalog used by Samsung sales teams globally. “This is to enable Samsung teams to find the right solutions to meet customer needs, and promote these solutions to its customers,” the company writes in today’s announcement. Gold-level partners also get access to test devices.
The other new service that will enable developers to reach more enterprises and SMBs is Project AppStack.
“When a new customer buys a Samsung device, no matter if it’s an SMB or an enterprise, depending on the information they provide to us, they get to search for and they get to select a number of different applications specifically designed to help them in their own vertical and for the size of the business,” explained Behbehani. “And once the phone is activated, these apps are downloaded through the ISV or the SaaS player through the back-end delivery mechanism which we are developing.”
For large enterprises, Samsung also runs an algorithm that looks at the size of the business and the vertical it is in to recommend specific applications, too.
Samsung will run a series of hackathons over the course of the next few months to figure out exactly how developers and its customers want to use this service. “It’s a module. It’s a technology backend. It has different components to it,” said Behbehani. “We have a number of tools already in place we have to fine- tune others and we also, to be honest, want to make sure that we come up with a POC in the marketplace that accurately reflects the requirements and the creativity of what the demand is in the marketplace.”
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Huawei pushes back launch of 5G foldable, the Mate X
If you were desperately ripping days off of your calendar until you could get your hands on Huawei’s $2,600 5G foldable, the Mate X — which was originally slated to launch next month — it sounds like you’re going to have to wait a bit longer, per TechRadar which attended a press event at Huawei’s Shenzhen headquarters today.
It reports being told there is no possibility of a September launch. Instead Huawei is now aiming for November. But the company would only profess itself certain its first smartphone that folds out to a (square) tablet will launch before 2020. So it seems Mate X buyers may need to wait until circa Christmas to fondle this foldable.
It’s not clear exactly why the launch is being delayed. But — speculating wildly — we imagine it’s something to do with the fact that the screen, er, folds.
We’ve reached out to Huawei for official comment on the delay.
Huawei’s Mate X date slippage suggests Samsung will still be first to market with its (previously) delayed Galaxy Fold — which was itself delayed after a bunch of review units broke (because, well, did we tell you the screen folds?).
Last we heard, the Galaxy Fold is slated for a September release — Samsung seemingly confident it’s fixed the problem of how to make a foldable phone survive actual use.
Of course survival in the wild very much remains to be seen with any of these foldable. So expect TC’s in house hardware guru, Brian Heater, to put all of these expensively hinged touchscreens through their paces.
Returning to Huawei’s Mate X, potential buyers may not be entirely reassured to learn the company appeared to dangle rather more information about a planned sequel in front of reporters at the press event.
A sequel which may or may not have even more screens, as Huawei is apparently considering putting glass on the back. Yes, glass. (The gen-one Mate X will have a steel back.) Glass panels which it says could double as touchscreens. On the back. As well as the front. We have no idea if that means the price-tag will double too.
This theoretical quad (?) screen foldable follow-up to the still unreleased Mate X might even be released as soon as next year, according to TechRadar’s reportage. Or — again speculating wildly — it might never be released. Because, frankly, it sounds mental. But that’s the wacky world of foldables for ya.
There may be method in this madness too. Because, since smartphones turned into all-screen devices — making it almost impossible to tell one touch-sensitive slab from another — plucky Android device makers are trying to find a way to put more screen on the slab so you can see more.
If they can pull that off it might be great. However sticking a hinge right through the middle of a smartphone’s primary feature and function without that simultaneously causing problems is certainly a major engineering challenge.
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Xiaomi teases a double-folding smartphone… ohhai digital triptych!
China’s Xiaomi has become the latest smartphone maker to tease a folding smartphone, dropping the below video clip of its president and co-founder, Bin Lin, fondling the device on social media today.
The twist is the tablet does not have a single center parting but rather two folds that divide it into three panels, with Xiaomi claiming in a tweet: “It is the world’s first ever double folding phone.”
The video shows Bin contemplating a tablet-sized touchscreen device before quickly turning it on its side, taking it into landscape orientation, where he performs the party trick — folding two panels of screen, one at each side, back behind the tablet to form a slightly chunky looking phablet.
Excited to share this video of a special Xiaomi smartphone from our President and Co-founder Bin Lin . It is the world’s first ever double folding phone — that’s pretty cool, isn’t it? #xiaomi #foldingphone #technology pic.twitter.com/iBj0n3vIbW
— Wang Xiang (@XiangW_) January 23, 2019
The video is edited so it cuts from front view to back at the moment of the fold so the actual folding action is not seen from the front. But from the back the two folded wings go dark after being folded.
When the video cuts back to the front there’s a slight spinning of the screen, as the software appears to grapple momentarily with the new form factor, before it stablizes in portrait orientation.
The phablet form of the device resembles the bezel-less “infinity display” design of a handset like the 2018 Samsung Galaxy S8 — albeit more squat looking than the tall 18.5:9 aspect ratio of the S8.
Xiaomi’s tweet teaser does not include any details about how near (or indeed far off) a market launch of the device might be. We’ve reached out to the company with questions about the prototype and any launch plans.
Update: A spokesman pointed us to a post on Bin’s Weibo account where he asks his followers for feedback on the prototype, and suggests Xiaomi is still weighing up whether to bring the folding phone to market, writing: “If you like it, we will consider making a mass production machine in the future.”
He also asks for name suggestions, saying Xiaomi is toying with two: Xiaomi Dual Flex or Xiaomi MIX Flex.
“This symmetrical double-folded form perfectly combines the experience of the tablet and mobile phone, which is both practical and beautiful,” he writes [translated via Google Translate], saying building the prototype entailed “conquering a series of technical problems such as flexible folding screen technology, four-wheel drive folding shaft technology, flexible cover technology, and MIUI adaptation.”
“We made the first folding screen mobile phone, which should be the world’s first double folding mobile phone,” he adds, again taking a tentative tone vis-à-vis a potential launch time frame.
In recent months a handful of folding smartphone prototypes have been demoed by mobile makers, including a booklet-style folding slab from Samsung — trailed as incoming for years but finally teased officially last fall — which also appears to transforms into a rather chunky handset.
An invite to a February 20 Samsung launch event for the forthcoming Galaxy S10, sent out to press two weeks ago, also included a conspicuous centerfold in its graphic teaser. Ergo, a commercial launch from Samsung looks imminent.
While, at CES, a little known Chinese OEM called Royole beat others to the punch by showing off a folder in the flesh. In tablet form the Android-powered FlexPai, as the device was christened, is 7.8-inches. But once folded in half the gizmo is left with an unsightly gap between the screen pieces, bulking up the resulting smartphone.
Xiaomi’s triptych looks to offer a more pleasing design for handling the inevitable air gap created by a folding screen by concealing the ends in the middle of the dual folded panels. Side tucks certainly look more visually pleasing.
That said, two folds could mean a higher risk of screen problems — if the folding mechanism isn’t robust enough to handle lots of bending back and forth.
It’s also far from clear whether consumers will generally take to folding phones, or snub them as fiddly and gimmicky.
In recent years smartphone design has converged around a phablet-sized touchscreen and little else. So adding any fresh mechanical complication is a bit of a risk given how smooth and hermetically sealed smartphones have otherwise become.
But a clutch of Android OEMs are going to try their luck, regardless. And with a saturated smartphone market, stalled growth and competition fiercer than ever, you can see why they’re pushing the boat out — or, well, bending the screen back — to try to stand out.
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Scientists make a touch tablet that rolls and scrolls
Research scientists at Queen’s University’s Human Media Lab have built a prototype touchscreen device that’s neither smartphone nor tablet but kind of both — and more besides. The device, which they’ve christened the MagicScroll, is inspired by ancient (papyrus/paper/parchment) scrolls so it takes a rolled-up, cylindrical form factor — enabled by a flexible 7.5inch touchscreen housed in the casing.
This novel form factor, which they made using 3D printing, means the device can be used like an erstwhile Rolodex (remember those?!) for flipping through on-screen contacts quickly by turning a physical rotary wheel built into the edge of the device. (They’ve actually added one on each end.)
Then, when more information or a deeper dive is required, the user is able to pop the screen out of the casing to expand the visible display real estate. The flexible screen on the prototype has a resolution of 2K. So more mid-tier mobile phone of yore than crisp iPhone Retina display at this nascent stage.
The scientists also reckon the scroll form factor offers a pleasing ergonomically option for making actual phone calls too, given that a rolled up scroll can sit snugly against the face.
Though they admit their prototype is still rather large at this stage — albeit, that just adds to the delightfully retro feel of the thing, making it come over like a massive mobile phone of the 1980s. Like the classic Motorola 8000X Dynatac of 1984.
While still bulky at this R&D stage, the team argues the cylindrical, flexible screen form factor of their prototype offers advantages by being lightweight and easier to hold with one hand than a traditional tablet device, such as an iPad. And when rolled up they point out it can also fit in a pocket. (Albeit, a large one.)
They also imagine it being used as a dictation device or pointing device, as well as a voice phone. And the prototype includes a camera — which allows the device to be controlled using gestures, similar to Nintendo’s ‘Wiimote’ gesture system.
In another fun twist they’ve added robotic actuators to the rotary wheels so the scroll can physically move or spin in place in various scenarios, such as when it receives a notification. Clocky eat your heart out.
“We were inspired by the design of ancient scrolls because their form allows for a more natural, uninterrupted experience of long visual timelines,” said Roel Vertegaal, professor of human-computer interaction and director of the lab, in a statement.
“Another source of inspiration was the old Rolodex filing systems that were used to store and browse contact cards. The MagicScroll’s scroll wheel allows for infinite scroll action for quick browsing through long lists. Unfolding the scroll is a tangible experience that gives a full screen view of the selected item. Picture browsing through your Instagram timeline, messages or LinkedIn contacts this way!”
“Eventually, our hope is to design the device so that it can even roll into something as small as a pen that you could carry in your shirt pocket,” he added. “More broadly, the MagicScroll project is also allowing us to further examine notions that ‘screens don’t have to be flat’ and ‘anything can become a screen’. Whether it’s a reusable cup made of an interactive screen on which you can select your order before arriving at a coffee-filling kiosk, or a display on your clothes, we’re exploring how objects can become the apps.”
The team has made a video showing the prototype in action (embedded below), and will be presenting the project at the MobileHCI conference on Human-Computer Interaction in Barcelona next month.
While any kind of mobile device resembling the MagicScroll is clearly very, very far off even a sniff of commercialization (especially as these sorts of concept devices have long been teased by mobile device firms’ R&D labs — while the companies keep pumping out identikit rectangles of touch-sensitive glass… ), it’s worth noting that Samsung has been slated to be working on a smartphone with a foldable screen for some years now. And, according to the most recent chatter about this rumor, it might be released next year. Or, well, it still might not.
But whether Samsung’s definition of ‘foldable’ will translate into something as flexibly bendy as the MagicScroll prototype is highly, highly doubtful. A fused clamshell design — where two flat screens could be opened to seamlessly expand them and closed up again to shrink the device footprint for pocketability — seems a much more likely choice for Samsung designers to make, given the obvious commercial challenges of selling a device with a transforming form factor that’s also robust enough to withstand everyday consumer use and abuse.
Add to that, for all the visual fun of these things, it’s not clear that consumers would be inspired to adopt anything so different en masse. Sophisticated (and inevitably) fiddly devices are more likely to appeal to specific niche use cases and user scenarios.
For the mainstream six inches of touch-sensitive (and flat) glass seems to do the trick.
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‘Unhackable’ BitFi crypto wallet has been hacked
The BitFi crypto wallet was supposed to be unhackable and none other than famous weirdo John McAfee claimed that the device – essentially an Android-based mini tablet – would withstand any attack. Spoiler alert: it couldn’t.
First, a bit of background. The $120 device launched at the beginning of this month to much fanfare. It consisted of a device that McAfee claimed contained no software or storage and was instead a standalone wallet similar to the Trezor. The website featured a bold claim by McAfee himself, one that would give a normal security researcher pause:
Further, the company offered a bug bounty that seems to be slowly being eroded by outside forces. They asked hackers to pull coins off of a specially prepared $10 wallet, a move that is uncommon in the world of bug bounties. They wrote:
We deposit coins into a Bitfi wallet
If you wish to participate in the bounty program, you will purchase a Bitfi wallet that is preloaded with coins for just an additional $10 (the reason for the charge is because we need to ensure serious inquiries only)
If you successfully extract the coins and empty the wallet, this would be considered a successful hack
You can then keep the coins and Bitfi will make a payment to you of $250,000
Please note that we grant anyone who participates in this bounty permission to use all possible attack vectors, including our servers, nodes, and our infrastructure
Hackers began attacking the device immediately, eventually hacking it to find the passphrase used to move crypto in and out of the the wallet. In a detailed set of tweets, security researchers Andrew Tierney and Alan Woodward began finding holes by attacking the operating system itself. However, this did not match the bounty to the letter, claimed BitFi, even though they did not actually ship any bounty-ready devices.
Something that I feel should be getting more attention is the fact that there is zero evidence that a #bitfi bounty device was ever shipped to a researcher. They literally created an impossible task by refusing to send the device required to satisfy the terms of the engagement.
— Gallagher (@DanielGallagher) August 8, 2018
Then, to add insult to injury, the company earned a Pwnies award at security conference Defcon. The award was given for worst vendor response. As hackers began dismantling the device, BitFi went on the defensive, consistently claiming that their device was secure. And the hackers had a field day. One hacker, 15-year-old Saleem Rashid, was able to play Doom on the device.
Well, that’s a transaction made with a MitMed Bitfi, with the phrase and seed being sent to a remote machine.
That sounds a lot like Bounty 2 to me. pic.twitter.com/qBOVQ1z6P2
— Ask Cybergibbons! (@cybergibbons) August 13, 2018
The hacks kept coming. McAfee, for his part, kept refusing to accept the hacks as genuine.
The press claiming the BitFi wallet has been hacked. Utter nonsense. The wallet is hacked when someone gets the coins. No-one got any coins. Gaining root access in an attempt to get the coins is not a hack. It’s a failed attempt. All these alleged “hacks” did not get the coins.
— John McAfee (@officialmcafee) August 3, 2018
Unfortunately, the latest hack may have just fulfilled all of BitFi’s requirements. Rashid and Tierney have been able to pull cash out of the wallet by hacking the passphrase, a primary requirement for the bounty. “We have sent the seed and phrase from the device to another server, it just gets sent using netcat, nothing fancy.” Tierney said. “We believe all conditions have been met.”
The end state of this crypto mess? BitFi did what most hacked crypto companies do: double down on the threats. In a recently deleted Tweet they made it clear that they were not to be messed with:
I haven’t really been following this Bitfi nonsense, but I do so love when companies threaten security researchers. pic.twitter.com/McyBGqM3bt
— Matthew Green (@matthew_d_green) August 6, 2018
The researchers, however, may still have the last laugh.
Claiming your front door has an unpickable lock does not make your house secure. No more does offering a reward only for defeating that front door lock, and repeatedly saying no one has claimed the reward, prove your house is secure, especially when you’ve left the windows open.
— Alan Woodward (@ProfWoodward) August 14, 2018
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Gartner spies growing opportunity for voice-driven devices
Analyst Gartner is projecting flat growth for worldwide device shipments; it says the combined shipments of PCs, tablets, ultramobiles and mobile phones will total just 2.3 billion in 2017, the same as 2016 estimates — with no growth in these so-called “traditional” computing devices expected until 2018. Read More
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Microsoft debug policy leak could make Windows Phones useful again
Microsoft looks to have inadvertently made some of its own orphaned devices useful again, after accidentally leaking a debug policy that could allow owners of Windows powered hardware such as earlier iterations of Windows Phones smartphones or ARM-powered Windows RT tablets to install alternative operating systems like Android and Linux. Read More
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Jide’s Slick Remix OS Tweaks Android For PC-Style Productivity
A startup comprised of a trio of ex-Google engineers is doing something Google has roundly failed to do: make Android compelling on larger screen devices like tablets and even PCs. Jolla Confirms The Sailfish Tablet Is Dead
Hardware is always hard. But if you’re playing at the margins of a mobile ecosystem dominated by Android and iOS, well, it’s best described as a bloodbath. To wit: Finland’s Jolla, which makes its own mobile OS Sailfish and — previously — its own mobile devices too, has confirmed that its crowdfunded tablet is being canned. Read More
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