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Why unskippable Stories ads could revive Facebook

Prepare for the invasion of the unskippables. If the Stories social media slideshow format is the future of mobile TV, it’s going to end up with commercials. Users won’t love them. And done wrong they could pester people away from spending so much time watching what friends do day-to-day. But there’s no way Facebook and its family of apps will keep letting us fast-forward past Stories ads just a split-second after they appear on our screens.

We’re on the cusp of the shift to Stories. Facebook estimates that across social media apps, sharing to Stories will surpass sharing through feeds some time in 2019. One big reason is they don’t take a ton of thought to create. Hold up your phone, shoot a photo or short video and you’ve instantly got immersive, eye-catching, full-screen content. And you never had to think.

Facebook CPO Chris Cox at F8 2018 charts the rise of Stories that will see the format surpass feed sharing in 2019

Unlike text, which requires pre-meditated reflection that can be daunting to some, Stories are point and shoot. They don’t even require a caption. Sure, if you’re witty or artistic you can embellish them with all sorts of commentary and creativity. They can be a way to project your inner monologue over the outside world. But the base level of effort necessary to make a Story is arguably less than sharing a status update. That’s helped Stories rocket to more than 1.3 billion daily users across Facebook’s apps and Snapchat.

The problem, at least for Facebook, is that monetizing the News Feed with status-style ads was a lot more straightforward. Those ads, which have fueled Facebook’s ascent to earning $13 billion in revenue and $5 billion in profit per quarter, were ostensibly old-school banners. Text, tiny photo and a link. Advertisers have grown accustomed to them over 20 years of practice. Even small businesses on a tight budget could make these ads. And it at least took users a second to scroll past them — just long enough to make them occasionally effective at implanting a brand or tempting a click.

Stories, and Stories ads, are fundamentally different. They require big, tantalizing photos at a minimum, or preferably stylish video that lasts five to 15 seconds. That’s a huge upward creative leap for advertisers to make, particularly small businesses that’ll have trouble shooting that polished content themselves. Rather than displaying a splayed out preview of a link, users typically have to swipe up or tap a smaller section of a Story ad to click through.

And Stories are inherently skippable. Users have learned to rapidly tap to progress slide by slide through friends’ Stories, especially when racing through those with too many posts or that come from more distant acquaintances. People are quick with the trigger finger the moment they’re bored, especially if it’s with an ad.

A new type of ad blindness has emerged. Instead of our eyes glazing over as we scroll past, we stare intensely searching for the slightest hint that something isn’t worth our time and should be skipped. A brand name, “sponsored” label, stilted product shot or anything that looks asocial leads us to instantly tap past.

This is why Facebook COO Sheryl Sandberg scared the hell out of investors on the brutal earnings call when she admitted about Stories that, “The question is, will this monetize at the same rate as News Feed? And we honestly don’t know.” It’s a radically new format advertisers will need time to adopt and perfect. Facebook had spent the past year warning that revenue growth would decelerate as it ran out of News Feed ad inventory, but it’d never stressed the danger as what it was: Stories. That contributed to its record-breaking $120 billion share price drop.

The shift from News Feed ads to Stories ads will be a bigger transition than desktop ads to mobile ads for Facebook. Feed ads looked and worked identically, it was just the screen around them changing. Stories ads are an entirely new beast.

Stories ads are a bigger shift than web to mobile

There is one familiar format Stories ads are reminiscent of: television commercials. Before the age of TiVo and DVRs, you had to sit through the commercials to get your next hit of content. I believe the same will eventually be true for Stories, to the tune of billions in revenue for Facebook.

Snapchat is cornered by Facebook’s competition and desperate to avoid missing revenue estimates again. So this week, it rolled out unskippable vertical video ads it actually calls “Commercials” to 100 more advertisers, and they’ll soon be self-serve for buyers. Snap first debuted them in May, though the six-second promos are still only inserted into its longer-form multi-minute premium Shows, not user-generated Stories. A Snap spokesperson said they couldn’t comment on future plans. But I’d expect its stance will inevitably change. Friends’ Stories are interesting enough to compel people to watch through entire ads, so the platform could make us watch.

Snapchat is desperate, and that’s why it’s already working on unskippable ads. If Facebook’s apps like Instagram and WhatsApp were locked in heated battle with Snapchat, I think we’d see more brinkmanship here. Each would hope the other would show unskippable ads first so it could try to steal their pissed-off users.

But Facebook has largely vanquished Snapchat, which has seen user growth sink significantly. Snapchat has 191 million daily users, but Facebook Stories has 150 million, Messenger Stories has 70 million, Instagram Stories has 400 million and WhatsApp Stories (called Status) leads with 450 million. Most people’s friends around the world aren’t posting to Snapchat Stories, so Facebook doesn’t risk pushing users there with overly aggressive ads, except perhaps amongst U.S. teens.

Instagram’s three-slide Stories carousel ads

That’s why I expect we’ll quickly see Facebook start to test unskippable Stories ads. They’ll likely be heavily capped at first, to maybe one to three per day per user. Facebook took a similar approach to slowly rolling out auto-play video News Feed ads back in 2014. And Facebook’s apps will probably only show them after a friend’s story before your next pal’s, in-between rather than as dreaded pre-rolls. Instagram already offers carousel Stories ads with up to three slides instead of one, so users have to tap three times to blow past them.

An Instagram spokesperson told me they had “no plans to share right now” about unskippable ads, and a Facebook spokesperson said “We don’t have any plans to test unskippable stories ads on Facebook or Instagram.” But plans can change. A Snap spokesperson noted that unlike a full 30-second TV spot, Snapchat’s Commercials are up to six seconds, which matches an emerging industry trend for mobile video ads. Budweiser recently made some six-second online ads that it also ran on TV, showing the format’s reuseability that could speed up adoption. For brand advertisers not seeking an on-the-spot purchase, they need time to leave an impression.

By making some Stories ads unskippable, Facebook’s apps could charge more while making them more impactful for advertisers. It would also reduce the creative pressure on businesses because they won’t be forced to make that first split-second so flashy so people don’t fast-forward. Employing unskippable ads could also create an incentive for people to pay for a hypothetical ad-free Facebook Premium subscription in the future.

If Facebook makes the Stories ad format work, it has a bright future that contrasts with the doomsday vibes conjured by its share price plummet. Facebook has more than 5X more (duplicated) Stories users across its apps than its nearest competitor Snapchat. The social giant sees libraries full of Stories created each day waiting to be monetized.

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Stories are about to surpass feed sharing. Now what?

We’re at the cusp of the visual communication era. Stories creation and consumption is up 842 percent since early 2016, according to consulting firm Block Party. Nearly a billion accounts across Snapchat, Instagram, WhatsApp, Facebook, and Messenger now create and watch these vertical, ephemeral slideshows. And yesterday, Facebook chief product officer Chris Cox showed a chart detailing how “the Stories format is on a path to surpass feeds as the primary way people share things with their friends sometime next year.”

The repercussions of this medium shift are vast. Users now consider how every moment could be glorified and added to the narrative of their day. Social media platforms are steamrolling their old designs to highlight the camera and people’s Stories. And advertisers must rethink their message not as a headline, body text, and link, but as a background, overlays, and a feeling that lingers even if viewers don’t click through.

WhatsApp’s Stories now have over 450 million daily users. Instagram’s have over 300 million. Facebook Messenger’s had 70 million in September. And Snapchat as a whole just reached 191 million, about 150 million of which use Stories according to Block Party. With 970 million accounts, it’s the format of the future. Block Party calculates that Stories grew 15X faster than feeds from Q2 2016 to Q3 2017. And that doesn’t even count Google’s new AMP Stories for news, Netflix’s Stories for mobile movie previews, and YouTube’s new Stories feature.

Facebook CEO Mark Zuckerberg even admitted on last week’s earnings call that the company is focused on “making sure that ads are as good in Stories as they are in feeds. If we don’t do this well, then as more sharing shifts to Stories, that could hurt our business.” When asked, Facebook confirmed that it’s now working on monetization for Facebook Stories.

From Invention To Standard

“They deserve all the credit”, Instagram CEO Kevin Systrom told me about Snapchat when his own app launched its clone of Stories. But what sprouted as Snapchat CEO Evan Spiegel and his team reimagining the Facebook News Feed through the lens of its 10-second disappearing messages has blossomed into the dominant way to see life from someone else’s perspective. And just as Facebook and Twitter took FriendFeed and refined it with relevancy sorting, character constraints, and all manners of embedded media, the Stories format is still being perfected. “This is about a format, and how you take it to a network and put your own spin on it” Systrom followed up.

Snapchat is trying to figure out if Stories from friends and professional creators should be separate, and if they should be sorted by relevancy or reverse chronologically. Instagram and Facebook are opening Stories up to posts from third-party apps like Spotify that makes them a great way to discover music. WhatsApp is pushing the engineering limits of Stories, figuring out ways to make the high-bandwidth videos play on slow networks in the developing world.

Messenger is moving its camera from the navigation menu to the top corner, and settling in as a place to watch Stories shared from Facebook and Instagram (though you can still post there too). Meanwhile, Messenger is merging augmented reality, commerce, and Stories so users can preview products in AR and then either share or buy them. Facebook created a Stories carousel ad that lets businesses share a slideshow of three photos or videos together to string together a narrative. And perhaps most tellingly, Facebook is testing a new post composer for its News Feed that actually shows an active camera and camera roll preview to coerce you into sharing Stories instead of a text status. Companies who refuse the trend may be left behind.

Social Media Bedrock

As I wrote two years ago when Snapchat with the only app with Stories:

“Social media creates a window through which your friends can watch your life. Yet most social networks weren’t designed that way, because phones, screen sizes, cameras, and mobile network connections weren’t good enough to build a crystal-clear portal.

With all its text, Twitter is like peering through a crack in a fence. There are lots of cracks next to each other, but none let you see the full story. Facebook is mostly blank space. It’s like a tiny jail-cell window surrounded by concrete. Instagram was the closest thing we had. Like a quaint living room window, you can only see the clean and pretty part they want you to see.

Snapchat is the floor-to-ceiling window observation deck into someone’s life. It sees every type of communication humans have invented: video, audio, text, symbols, and drawings. Beyond virtual reality and 360 video — both tough to capture or watch on the go — it’s difficult to imagine where social media evolves from here.” It turns out that over the next two years, social media would not evolve, but instead converge on Stories. 

What comes next is a race for more decorations, more augmented reality, more developers, and more extendability beyond native apps and into the rest of the web. Until we stop using cell phones all together, we’ll likely see most of sharing divided between private messaging and broadcasted Stories.

The medium is a double-edged sword for culture, though. While a much more vivid way to share and engender empathy, they also threaten to commodify life. When Instagram launched Stories, Systrom said it was because otherwise you “only get to see the highlights”.

But he downplayed how a medium for capturing more than the highlights would pressure people around the world to interrupt any beautiful scene or fit of laughter or quiet pause with their camera phone. We went from people shooting and sharing once or a few times a day to constantly. In fact, people plan their activities not just around a picture-perfect destination, but turning their whole journey into success theater.

If Stories are our new favorite tool, we must learn to wield them judiciously. Sometimes a memory is worth more than an audience. When it’s right to record, don’t get in the way of someone else’s experience. And after the Story is shot, return to the moment and save captioning and decoration for down time. Stories are social media bedrock. There’s no richer way to share, so they’re going to be around for a while. We better learn to gracefully coexist.

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Google takes AMP beyond basic posts with its new story format

 For the most part, Google’s Accelerated Mobile Pages project was about what its name implies: accelerating mobile pages. Unsurprisingly, that mostly meant quickly loading and rendering existing articles on news sites, recipes and other relatively text-heavy content. With that part of AMP being quite successful, Google is looking to take AMP beyond these basic stories. Read More

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Wattpad’s storytelling app, now with 60M monthly users, adds a subscription service

 Wattpad, the company behind a suite of apps for reading and sharing stories – including a fairly popular “chat fiction” app Tap, a rival to Hooked – is today adding its first ever subscription plan for its flagship application. The option, called Wattpad Premium, will remove the ads from Wattpad’s otherwise free app – a feature users have been requesting… Read More

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Snapchat’s new Context Cards use Snaps for spontaneous discovery

 Snapchat is introducing a new feature that will transform the experience of using the apps at a fundamental level. They’re called ‘Context Cards,’ and they’re new ways to find out more info about any Snap shared by users, providing access to things like restaurant reviews, reservations, Uber and Lyft ride hailing, contact information and more. This is where Snapchat has… Read More

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Wattpad moves into video with personal storytelling app, Raccoon

 Wattpad, the social publishing platform behind apps for sharing original stories and chat fiction, is today venturing into video with the launch of a new app called Raccoon. Unlike its predecessors, Raccoon will focus on non-fiction video-based storytelling, with the goal of connecting people who want to create and watch stories that either entertain or inspire. While Raccoon still fits… Read More

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With new tappable gestures, Tinder’s photos become more like Stories

 Tinder today is rolling out a new navigational experience for users of its mobile application that’s designed to make it easier to move between profile photos and profile text. In the updated app, photos now take up more screen real estate – that is, they extend to the edge of your phone’s screen. The way you move between photos and profiles has changed too, as you now tap… Read More

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Skype’s Snapchat-inspired makeover puts the camera a swipe away, adds stories

 Microsoft today is launching a completely revamped version of its Skype application, with a new set of features that draw obvious inspiration from messaging rivals, like Messenger and Snapchat. Yes, that means Skype now has its own Stories-like feature, which it’s calling Highlights, as well as a redesign that puts the camera only a swipe away from your chats, among other things. The… Read More

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Wattpad debuts Tap, an app for reading chat-style short stories

screen-shot-2017-02-22-at-12-18-35-pm A new mobile app called Tap, launching today, introduces a different way to read stories on your phone: as text message-like chats. The app is the latest from Wattpad, a social publishing platform for authors whose community now includes over 45 million readers worldwide, who visit its site or its flagship mobile app to read its nearly 250 million stories. With Tap, Wattpad is stepping… Read More

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WhatsApp launches Status, an encrypted Snapchat Stories clone

whatsapp-status WhatsApp could put the brakes on Snapchat’s international growth with today’s launch of WhatsApp Status, a new tab for sharing decorated photos, videos and GIFs that disappear after 24 hours. It’s another Facebook-owned Snapchat Stories copycat, but the twist is that it’s end-to-end encrypted like WhatsApp messaging. Read More

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