SRI International
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Latent AI, a startup that was spun out of SRI International, makes it easier to run AI workloads at the edge by dynamically managing workloads as necessary.
Using its proprietary compression and compilation process, Latent AI promises to compress library files by 10x and run them with 5x lower latency than other systems, all while using less power thanks to its new adaptive AI technology, which the company is launching as part of its appearance in the TechCrunch Disrupt Battlefield competition today.
Founded by CEO Jags Kandasamy and CTO Sek Chai, the company has already raised a $6.5 million seed round led by Steve Jurvetson of Future Ventures and followed by Autotech Ventures .
Before starting Latent AI, Kandasamy sold his previous startup OtoSense to Analog Devices (in addition to managing HPE Mid-Market Security business before that). OtoSense used data from sound and vibration sensors for predictive maintenance use cases. Before its sale, the company worked with the likes of Delta Airlines and Airbus.
In some ways, Latent AI picks up some of this work and marries it with IP from SRI International .
“With OtoSense, I had already done some edge work,” Kandasamy said. “We had moved the audio recognition part out of the cloud. We did the learning in the cloud, but the recognition was done in the edge device and we had to convert quickly and get it down. Our bill in the first few months made us move that way. You couldn’t be streaming data over LTE or 3G for too long.”
At SRI, Chai worked on a project that looked at how to best manage power for flying objects where, if you have a single source of power, the system could intelligently allocate resources for either powering the flight or running the onboard compute workloads, mostly for surveillance, and then switch between them as needed. Most of the time, in a surveillance use case, nothing happens. And while that’s the case, you don’t need to compute every frame you see.
“We took that and we made it into a tool and a platform so that you can apply it to all sorts of use cases, from voice to vision to segmentation to time series stuff,” Kandasamy explained.
What’s important to note here is that the company offers the various components of what it calls the Latent AI Efficient Inference Platform (LEIP) as standalone modules or as a fully integrated system. The compressor and compiler are the first two of these and what the company is launching today is LEIP Adapt, the part of the system that manages the dynamic AI workloads Kandasamy described above.
In practical terms, the use case for LEIP Adapt is that your battery-powered smart doorbell, for example, can run in a low-powered mode for a long time, waiting for something to happen. Then, when somebody arrives at your door, the camera wakes up to run a larger model — maybe even on the doorbell’s base station that is plugged into power — to do image recognition. And if a whole group of people arrives at ones (which isn’t likely right now, but maybe next year, after the pandemic is under control), the system can offload the workload to the cloud as needed.
Kandasamy tells me that the interest in the technology has been “tremendous.” Given his previous experience and the network of SRI International, it’s maybe no surprise that Latent AI is getting a lot of interest from the automotive industry, but Kandasamy also noted that the company is working with consumer companies, including a camera and a hearing aid maker.
The company is also working with a major telco company that is looking at Latent AI as part of its AI orchestration platform and a large CDN provider to help them run AI workloads on a JavaScript backend.
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Oto, a startup spun off from research at SRI International to help customer service operations understand voice intonation, announced a $5.3 million seed round today.
Participants in the round included Firstminute Capital, Fusion Fund, Interlace Ventures, SAP.iO and SRI International . The total includes a previous $1 million seed round, according to the company.
Teo Borschberg, co-founder and CEO at Oto, says the company launched out of SRI International, the same company where Apple’s Siri technology was originally developed. It has been developing intonation data, based originally on SRI research, to help customer service operations respond better to caller’s emotions. The goal is to use this area of artificial intelligence to improve interactions between customer service reps (CSRs) and customers in real time.
As part of the research phase, the company compiled a database of 100,000 utterances from 3,000 speakers, culled from two million sales conversations. From this data, it has built a couple of tools to help customer service operations automate intonation understanding.
The first is a live coaching tool. It’s difficult to have management monitor every call, so only a small percentage gets monitored. With Oto, CSRs can get real-time coaching on every call to raise their energy or to calm a frustrated customer before a problem escalates. “In real time, we’re able to guide the agents on how they sound, how energetic they are, and we can nudge and push them to be more energetic,” Borschberg explained.
He says this has three main advantages: more engaged agents, higher sales conversion rates and better satisfaction scores and cost reduction.
The other product measures the quality of a customer experience and gives a score at the end of each call to help the CSR (and their managers) understand how well they did, simply based on intonation. It displays the score in a dashboard. “We’re building a universal understanding of satisfaction from intonation, where we can learn acoustic signatures that are positive, neutral, negative,” Borschberg said.
He sees a huge market opportunity here, pointing to Qualtrics, which sold to SAP last year for $8 billion. He believes that surveying people is just a part of the story. You can build a better customer experience when you understand intonation of just how well that experience is going, and you put it on a scale so that it makes it easy to understand just how well or how poorly you are doing.
The company has 20 employees today, with offices in New York, Zurich and Lisbon. It has seven customers working with the product so far, but it is still early days.
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GV (formerly Google Ventures) is leading a $10 million investment in Abundant Robotics, a company building apple-picking robots that could eventually be adapted to harvest other fruits. Joining GV in the round were BayWa AG and Tellus Partners, along with the company’s earlier backers Yamaha Motor Company, KPCB Edge and Comet Labs. Read More
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Boston-based Lose It! (incorporated as FitNow Inc.) has released a new beta feature today called Snap It within its weight loss and calorie tracking app.
As is easily guessed by the name, Snap It beta lets users take photos of their daily meals and snacks to automatically log them and derive approximate calorie counts.
For now, users will be able to open the Lose It! app, pick a meal-type… Read More
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Apples are the second most commonly consumed fruit in the U.S., according to data from the U.S. Department of Agriculture, but the way apples are harvested in the orchard hasn’t changed much in the past two centuries. It’s still a manual process, by and large. Now, SRI Ventures, a kind of startup incubator within the Menlo Park research and development firm SRI International,… Read More
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