Slack wants to make search a little easier with search filters

Published July 10, 2018

Slack’s search functions are getting another little quality-of-life update today with the introduction of filters, which aims to make search a little more granular to find the right answers.

The company also says searches are going to be more personalized. All of this is an attempt to get to the right files or conversations quickly as Slack — a simple collection of group chats and channels that can get out of hand very fast — something a little more palatable. As companies get bigger and bigger, the sheer amount of information that ends up in it will grow faster and faster. That means that the right information will generally be more difficult to access, and if Slack is going to stick to its roots as a simple internal communications product, it’s going to have to lean on improvements under the hood and small changes in front of users. The company says search is now 70 percent faster on the back end.

Users in Slack will now be able to filter search results by channels and also the kinds of results they are looking for, like files. You can go a little more granular than that, but that’s the general gist of it, as Slack tries to limit the changes to what’s happening in front of users. Slack threads, for example, were in development for more than a year before the company finally rolled out the long-awaited feature. (Whether that feature successfully changed things for the better is still not known.)

Slack now has around 8 million daily active users, with 3 million paid users, and is still clearly pretty popular with smaller companies that are looking for something simpler than the more robust — and complex — communications tools on the market. But there are startups trying to pick away at other parts of the employee communications channels, like Slite, which aims to be a simpler notes tool in the same vein as Slack but for different parts of the employee experience. And there are other larger companies looking to tap the demand for these kinds of simpler tools, like Atlassian’s Stride and Microsoft’s Teams.

EveryTeam raises $3M to create a living internal company lexicon

Published June 26, 2018

As companies get bigger and bigger, all the critical information about a company — even its mission and culture statements — can get lost in a massive pile of Google Docs or files strewn across dozens of collaboration tools, making it nearly impossible to find. That’s where the team behind EveryTeam hopes to step in and clean things up.

EveryTeam serves as a sort of hub for all of the documents and core information about a company — a kind of living library that adapts over time and can easily suck in new information as it comes about. The idea is that employees might not necessarily be going to the same internal portal for that information, or might not be updating that portal, and the information continues to sit across multiple different buckets within a company. The company came about from former GitHubbers Todd Berman, Connor Sears, and Scott Goldman, which are looking to bring that same level of collaboration and simplicity to access to internal employee information. The startup said it has raised $3 million in a seed round from Harrison Metal, Upside Partnership, Index Ventures and Greylock Partners.

“People end up creating content in them but struggling to maintain content in these [internal communications] tools,” CEO Todd Berman said. “Whether they’re using a combination of Google Docs, or Dropbox Paper, or Confluence, there’s tons of people trying to do a lot of different things here. A lot of these tools are focused on the creation, where people felt there was a lot of opportunity. But for our potential customers, the issue is that their content is all over the place. it’s not in one spot.”

EveryTeam works to surface up those kinds of critical employee documents that are probably fine to just exist in some Google Drive somewhere very early on — which might include the information for the WiFi or the schedule for office snacks. But as more and more docs flow in, EveryTeam has to parse through all of those and ensure that the right important ones are surfaced up in front of everyone, especially as they become more and more important over time. For larger and large companies, that content management can get out of control and devolve into a lot of messages across the organization just to find a single document. EveryTeam integrates with GitHub, Google Drive, Dropbox, Figma, and Airtable among others.

“It ends up looking in a lot of cases like how GitHub works — GitHub is a tool to maintain, curate and publish software. You’re publishing source code, but a lot of the workflows feel very natural and feel very similar. Ultimately, where we ended up from a product perspective is, it’s more about being a layer on top of these services [like Box] to provide a plane of organization.”

EveryTeam isn’t the only startup looking to rethink the internal employee wiki. Slite, another startup looking to create an intelligent internal notes tool that can serve as a hub of information for employees, also said it raised $4.4 million earlier this year. The idea there is to bring the Slack-like simplicity that has become popular among employees — at least, at the startup level — to a variety of different areas that haven’t changed in a while. Internal note-taking, and that Wiki functionality, is one. EveryTeam decided to work with the idea that content is just going to exist all over the place anyway, and try to fit into the employee workflow that way.

“You want to curate and expose content that exists in ten to 12 different tools you use every day,” Berman said. “Ultimately, that’s part of my day-to-day flow. I’m usually in four to five web apps. When [some tools] take the Slack model they often get very focused on recency, and that determines an arbiter of value.[You have to think], what is the desire path for a document that becomes load-bearing in the company. It starts off a little weird, people edit it, it ideates and matures, and it stands the test of time. How do you create an application that helps that happen.”

Slite raises $4.4M to create a smarter internal notes tool

Published April 23, 2018

Slack exposed the demand for a dead-simple internal communications tool, which has inspired a wave of startups trying to pick apart the rest of a company’s daily activities — including Slite, which hopes to take on internal notes with a fresh round of new capital.

Slite is more or less an attempt at a replacement for a Google Doc or something in Dropbox Paper that is sprawling and getting a little out of control. An employee might create a Slite note like an onboarding manual or an internal contact list, and the hope is to replace the outdated internal wiki and offer employees a hub where they can either go and start stringing together important information, or find it right away. The company today said it has raised $4.4 million in a new seed funding round led by Index Ventures after coming out of Y Combinator’s 2018 winter class. Ari Helgason is joining Slite’s board of directors as part of the deal.

“We now have to develop this product enough to show we can actually replace large amounts of things,” co-founder Christophe Pasquier said. “Today we have more than 300 active teams, and we have to show that we can make it scale. In the short term is just we’re replacing Google Docs because these tools ahven’t evolved and we’re bringing something super fresh. The longer-term vision of really bringing all the information that has value from a team and becoming this single source of truth for teams.”

Slite tracks permissions and changes to the notes in order to allow companies to do a better job of maintaining them, rather than sharing around links and having different people jump in and make changes. The part about sharing links is one in particular that stung for Pasquier, as even larger companies can have issues with employees asking in Slack what policies are — or even for links to parts of the internal wiki where that important information is buried.

Getting there certainly won’t be easy. Companies like Dropbox continuing to invest in these kinds of collaborative note-taking tools — that could easily evolve into internal hubs of information. And as Pasquier tries to liken the development arc to Slack, which showed employees wanted some more seamless tool for communication, that company is also working on making its search tools smarter, like helping employees find the right person to ask a question. It doesn’t look like an asynchronous notes tool just yet, but if all the information is somewhere in Slack already, a smart search tool may be the only thing necessary to find all that information.

Slab raises $2.2M to build tools for an internal employee information nexus

Published February 6, 2018

When Jason Chen first ended up at Salesforce through the acquisition of his last company Stypi, he had the tough task of integrating within Salesforce’s complex infrastructure — and not a lot of documentation to go on. Fortunately, Chen’s company had just been acquired and he was able to get the attention of the higher-ups and find that information, which was actually… Read More

Slite looks to build a new smarter notes tool for internal teams

Published February 2, 2018

If you’ve ever tried to collaborate on a document (or any kind of note, really) with coworkers or anyone else, you’re probably using something along the lines of Dropbox Paper or Google Docs — but they don’t quite have the same team-focused simplicity as, say, Slack, if you ask Christophe Pasquier. That’s where Slite, a new notes tool that’s specifically… Read More