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In October, Walmart-owned Sam’s Club opened a test store in Dallas where it planned to trial new technology, including mobile checkout, an Amazon Go-like camera system, in-store navigation, electronic shelf labels and more. This morning, the retailer announced it will now begin testing a revamped Scan & Go service as well, which leverages computer vision and machine learning to make mobile scanning easier and faster.
The current Scan & Go system, launched two years ago, requires Sam’s Club shoppers to locate the barcode on the item they’re buying and scan it using the Sam’s Club mobile app. The app allows shoppers to account for items they’re buying as they place them in their shopping cart, then pay in the app instead of standing in line at checkout.

However convenient, the system itself can still be frustrating at times because you’ll need to actually find the barcode on the item — often turning the item over from one side to the other to find the sticker or tag. This process can be difficult for heavier items, and frustrating when the barcoded label or tag has fallen off.
It also can end up taking several seconds to complete — which adds up when you’re filling a cart with groceries during a big stocking-up trip.
The new scanning technology will instead use computer vision and ML (machine learning) to recognize products without scanning the barcode, cutting the time it takes for the app to identify the product in question, the retailer explains.

In a video demo, Sam’s Club showed how it might take a typical shopper 9.3 seconds to scan a pack of water using the old system, versus 3.4 seconds using the newer technology.
Of course, the times will vary based on the shopper’s skill, the item being scanned and how well the technology performs, among other factors. A large package of water is a more extreme example, but one that demonstrates well the potential of the system… if it works.
The idea with the newly opened Dallas test store is to put new technology into practice quickly in a real-world environment, to see what performs well and what doesn’t, while also gathering customer feedback. Dallas was chosen as the location for the store because of the tech talent and recruiting potential in the area, and because it’s a short trip from Walmart’s Bentonville, Arkansas headquarters, the company said earlier.
Sam’s Club says it has filed a patent related to the new scanning technology, and will begin testing it this spring at the Dallas area “Sam’s Club Now” store. It will later expand the technology to the tools used by employees, too.
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Rebag, an online resale marketplace for luxury handbags, is getting another infusion of capital as it prepares to expand its offline retail operations. The company this week announced $25 million in Series C funding, in a round led by private equity firm Novator, with participation from existing investors General Catalyst and FJ Labs.
The round brings Rebag’s total raise to date to $52 million.
Rebag competes with other luxury goods resellers, like TheRealReal, and to some extent with broader resale marketplaces like ThredUP or Poshmark, which also attract shoppers looking to buy quality pre-owned items. And it exists alongside large marketplaces like eBay, as well as rental shops like Rent the Runway, which offers an alternative to a site focused only on handbags.
In fact, Rebag founder and CEO Charles Gorra spent a brief period at Rent the Runway before leaving to start Rebag in 2014. At the time, he said he saw an immediate opportunity to not just rent the items, but to actually resell them on a secondary market.
Today, Rebag’s shop sells bags from more than 50 designer brands, including all the majors, like Chanel, Louis Vuitton, Hermes, Gucci and others.
However, in the years following Rebag’s launch, the company has expanded its offerings beyond just online resale to include brick-and-mortar retail and, more recently, a service called Rebag Infinity, which allows shoppers to turn in any Rebag handbag purchase within six months in exchange to receive a credit of at least 70 percent off their next purchase.
Last year, Rebag made headlines in the fashion world for selling the rare Hermès White Crocodile Himalayan Birkin collectible — typically a bag that costs more than $100,000 — for “just” $70,000, to celebrate the opening of its 57th Street and Madison Avenue store, its second Manhattan flagship location.
With the new funding, Rebag will expand its offline footprint, it says. The company currently operates five stores in New York and L.A. but plans to launch 30 more locations in the “medium term.” This will include both standalone storefronts, as well as presences within luxury malls.
It’s common for resale marketplaces these days to take their wares to offline shoppers. TheRealReal, Rent the Runway, ThredUP and others all today offer real-world locations, where shoppers can browse in person instead of just online.
Rebag says since it opened its retail stores last year, it moved from being a 100 percent digital operation to 80 percent digital and 20 percent offline. Its sourcing network also grew to include more than 20,000 stylists, partners, shoppers and sales associates.
With the funding, Rebag adds it will also refine its pricing and handbag evaluation tools aimed at standardizing the resale process, something that could represent another business for the brand (or make it attractive to an acquirer).
“We are a technology company first,” noted founder and CEO Charles Gorra, in a statement. “Our goal is to become the standard for the luxury resale industry, just like Kelley Blue Book is the main resource for the auto industry.”
The company plans to triple its team of 100, which today includes newer hires CTO Jay Winters (Delivery.com, Goldman Sachs) and CMO Elizabeth Layne (Bonobos, Appear Here).
Rebag doesn’t share its hard numbers about sales, revenues, valuation, customer base or others, but told us it has tripled revenues since its Series B.
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More U.S. consumers were shopping on mobile devices on Black Friday this year, with $2.1 billion in sales coming from smartphones. This trend was also reflected across the U.S. App Store. According to new data from Sensor Tower out this morning, the top 10 shopping apps on the App Store added half a million first-time users on Black Friday. That’s up 16.3 percent from the same day in 2017, the firm found.
Overall, new shopping app installs grew 9 percent over last year, to reach approximately 1.8 million. To be clear, this number is new downloads, not re-downloads from someone who previously had the app installed on their device, but deleted it at some point. (Of course, those consumers may have already been customers on the web.)
Not surprisingly, Amazon’s app was the most installed, as it has been in years past. But Walmart’s app gained steam as it saw more significant year-over-year growth, the report said.
This year, Amazon added around 115,000 new app users, up 11.7 percent from 2017. Walmart, however, added 95,000 first-time users, up 39.7 percent over last year. Target’s app, which was the third most installed this year, grew 3.3 percent, from 2017 with around 62,000 new users.
The rest of the top 10 was rounded out by Wish, Best Buy, eBay, Offer Up, Fashion Nova, Macy’s and JCPenney. This includes both brick-and-mortar and online retailers.
In terms of online-only retailers, the list looked a little different. Amazon was still in the lead, but was then followed by Wish, eBay, Offer Up, Fashion Nova, GOAT, Poshmark, Letgo, Zaful and Shein.

Walmart, meanwhile, was the most-downloaded app out of all the brick-and-mortar retailers, followed by Target, Best Buy, Macy’s, JCPenney, Nike, Ulta, Forever 21, Hollister and Sephora.
Overall, new downloads from the brick-and-mortar apps were up 24.7 percent over last year’s Black Friday, while the online-only apps grew around 20 percent.
Of these, Best Buy also had a good year in terms of new installs, the firm said. Around 34.5 percent new users installed its app for the first time, with about 39,000 new downloads in 2018 compared to 29,000 in 2017.
Sensor Tower wasn’t the only App Store intelligence firm predicting a boost in mobile shopping for this year’s Black Friday. App Annie also forecast the sales holiday in 2018 would break new records.
In the two-week period including Thanksgiving, Black Friday and Cyber Monday, App Annie was predicting a 25 percent increase in time spent in shopping apps on Android devices — nearly double from the four years prior.
However, the Google Play numbers aren’t in yet to confirm this. They should be available later in the week.
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Walmart is giving augmented reality a shot. The retailer today announced the launch of a new AR scanning tool in its iPhone application which will help customers with product comparisons. However, unlike a typical barcode scanner meant only to compare prices on one item at a time, Walmart’s AR scanner can be panned about across store shelves, offering details on pricing and customer ratings beneath the products it sees.
The technology was first developed by a team at an internal Walmart hackathon using Apple’s ARKit technology. At the time, their idea was to create a scanning experience that worked faster and felt faster when used by customers. They also wanted to build a scanner that offered more than just price comparisons.
“Walmart store shoppers love using our mobile app barcode scanner as a price checker. Our team sees the potential of this product as so much more, though,” explains Tim Sears, senior engineering manager at Walmart Labs, in a post announcing the feature’s launch. “When a customer launches the scanner, they get a direct connection between the digital and the physical world that their screen and camera lens creates for them,” he says.
The team won the hackathon, then went on to further redesign the experience to become the one that’s live today in Walmart’s application.
To use the scanner, you launch the feature in the Walmart app, then point it at the products on the shelf you want to compare. As you move the phone between one item and the other, the product tile at the bottom of the screen will update with information, including the product name, price and star rating across however many reviews it has received on Walmart.com. A link to related products is also available.
The AR scanner was designed to anchor dots to what you’ve scanned, but uses smaller dots instead of anchoring the entire content to the product itself to overcome the problems that could occur when multiple items are scanned together in a close space.
Despite the supposed advantages of AR scanning over a simpler barcode scan, it still remains to be seen to what extent consumers will adopt the feature now that it’s live.
Walmart isn’t the only retailer to give AR a go. Others have used it in various ways, including Amazon, Target, Wayfair and many more. But in several cases, AR’s adoption by retailers have been focused on visualizing products in your home, or — in the case of Target’s AR “studio” — makeup on your face.
Walmart’s AR scanner goes after a more practical use.
The AR Scanner is in the latest version of the Walmart iOS app (18.20 and higher), and works on iPhones that run at least iOS 11.3. This latter requirement is due to its use of ARKit 1.5, but will limit the audience largely to those with newer iPhones.
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Following the success of the live mobile game show HQ Trivia, a team of serial entrepreneurs have begun testing the market to see if another game show concept can work, too. Their new game show-inspired app, Gravy, is meant to be a riff on the “Price is Right” combined with a QVC-style shopping experience. That is, the “contestants” compete for discounts of 30 to 70 percent off the products advertised, with a portion of the proceeds going to charity. In addition, through a side game, users can guess when the product – whose quantities are unknown – will sell out and at what price. Those who guess closest win a cash prize.
The startup was created by Mark McGuire, Brian Wiegand, and Craig Andler – the founding team behind Jellyfish.com, an older social shopping network that was acquired by Microsoft back in 2007, to help create Bing Shopping. They’ve also paired up on other projects, including NameProtect (before Jellyfish), printable coupons resource Hopster, social network Nextt, and e-commerce subscription retail site, Alice.com. These have either exited or shut down or both.
The team’s efforts imply a clear passion for working with brands, but getting consumers to connect with brands in new ways is far more difficult, as their track record shows.
That’s why they’re now trying Gravy.
The hope is that the excitement around seeing the product unveiled nightly – and knowing you’ll get a big discount if you buy – will become an entirely new ad unit of sorts, while keeping players engaged in a game-show like experience.

“One of the challenges with millennials is their short attention spans, and they don’t respond well to interruptive advertising,” explains Wiegand, of why the team wanted to build this startup. “I don’t think anyone’s really mastered how to monetize live video. So we came up with this opportunity to create this new ad unit where brands could tell their story, and – for seven or eight or nine minutes – create a live shopping event where millennials can tune in and hear that story but in a fun, gamified kind of manner,” he says.
Here’s how Gravy works. Every night, at 8:30 PM ET in the Gravy iOS app, a live host will unveil the product users can buy. Currently, there’s a rotating selection of hosts who work on a per-show contract basis, usually local comedians – not brand reps.
Players are not told how many items are available, but it’s typically anywhere from two to twenty.
Then the price starts to drop. If you buy early, you’ll have a chance to snag it at a slight discount. But the longer you wait, the higher the percentage off will become. However, you don’t know who else could snatch it up first and when. If you wait too long, the product will sell out.
Meanwhile, if you’re not interested in the product itself, you can guess when you expect it to sell out (meaning, at which price.) Those ten or so closest will receive a small cash prize – a split of maybe $200 or $300, with first place receiving the largest chunk.
At least 20 percent of sales are given away to charity – a nod, I suppose, to millennials’ interest in do-gooder style companies. But ultimately, that decision that has more to do with the fact that Gravy doesn’t aim to be a retailer – it’s not another deal-of-the-day destination like Woot!, despite the similarities around generating product excitement.
Instead, it expects brands to donate products and pay a fee for the “advertising opportunity” Gravy offers.
Brands will like Gravy because they get millennials’ attention for seven minutes or more, Wiegand says. “They love the engagement. It’s a highly engaged audience…I have a chance to buy the products, so I’m heavily engaged in thinking about that product. The recall, memorability, and all of the subsequent buzz – tweeting and all the social media that gets created because of that – is great,” he adds.
However, none of this is proven out yet – Gravy is just a couple of weeks old.
So far, around 50 percent of the products it has featured have actually been donated by brands, including 23andMe, 3D Doodler, Tapplock, and others. The rest have been subsidized by Gravy, including the bigger draws – like a DJI drone, for example.
It’s not yet charging for the ad opportunity, either, as it’s hoping to grow the audience first.
The company says that’s already underway. After alerting friends and family to the app’s launch, the games are seeing 600+ players nightly, Wiegand claims, and is growing its audience 15 percent week-over-week. Around half of those who signed up to play are returning to watch around three shows per week, he says.
While the early numbers are promising if true, and it’s clear the team likes to work in the general space of connecting brands with consumers, Gravy still feels – like much of what the founders have created before – designed primarily with the needs of brands in mind, before that of consumers.
A “Price is Right”-style app would be a lot of fun, but this isn’t it – it’s, at the end of the day, an invitation to watch an ad and shop at a discount. That’s not something consumers may want to do every day, long-term – even if you try to woo them with a small cash prize won through a guessing game.
And like Trivia HQ , which has dropped from a top 20 app to the 140’s (by App Store overall rank, the shine may eventually wear off for Gravy, too. Especially because it’s not primarily a game – and millennials, as fickle and short attention-spanned as they may be (really? the generation that binges entire TV seasons in a few days?), will know it.
Wiegand isn’t concerned, though.
He says he gets bored with trivia apps in a few weeks, but Gravy is different.
“I always shop and I always like a deal. The deal industry and the shopping industry are so much larger than the trivia space,” Wiegand insists. “And the thrill of seeing a product that you like going down into the sixties and seventies percent off is unbelievably thrilling,” he enthuses. “We are able to feature things that have the best price on the planet of first-run products…it creates this heart-pounding, exhilarating and experience like, ‘Should I buy? Oh my God, look at this price. I can’t turn it down,’” he says.
The company raised $2.1 million in seed funding from a range of investors, including the founders at the turn of the year. Around eighty percent was outside capital, led by New Capital. The under-20 person team is based in both Madison and Minneapolis.
Gravy is on the App Store here.
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Ebay is rolling out an app update designed to make it easier to list items for sale on its online marketplace. Instead of filling out detailed forms on your mobile phone’s small screen, you can now scan the barcode on the item in question or type a description, choose the item’s condition, then click “list your item” to make the listing go live on eBay’s site.
After scanning or entering the description, eBay’s app will do a one-to-one match to its catalog to help to fill in the necessary information for that product. It will also offer sellers a pre-populated stock photo, eBay’s price recommendation and its shipping recommendations,
The change is meant to reduce to a matter of seconds the number of steps it takes to list. And if the process is less cumbersome, eBay hopes more people will choose to sell on eBay as opposed to the growing number of resale apps like OfferUp or LetGo, which are currently ranking higher than eBay on Apple’s App Store.
Facebook’s Marketplace has also likely had some impact on eBay’s sales, especially in terms of local sales.
Despite the increased competition, eBay is still seeing more than 13.4 million listings added to its site every week from the eBay mobile app alone.
The app’s newfound ability to quickly list the item uses technology like structured data and predictive analytics to pre-populate listings with the information required, instead of relying on sellers to type it in themselves.

This use of technology is something the company believes is a competitive advantage over newcomers to the space, in addition to its ability to provide access to millions of shoppers around the world.
“At eBay, we’re dedicated to delivering a seamless and efficient selling experience for both first-time and seasoned sellers alike,” says Kelly Vincent, eBay’s VP of Consumer Selling Product & Engineering, in a statement about the app’s revamp.
“This latest update continues to leverage eBay’s structured data, which helps catalogue the 1.1+ billion items on the platform, to instantaneously populate product details, pricing and shipping information in the listing flow. Not only does the catalogue facilitate a superior listing experience, it enables buyers to easily find the great deals offered by our sellers,” she added.
Vincent also noted that eBay’s use of structured data and other new technology will make its way to other products and features this year, but didn’t say what those may be. However, the focus for now seems to be enabling sellers.
Ebay’s updated app with the barcode scanning feature for listings is rolling out now on both iOS and Android.
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AR-enabled shopping is expanding again today. This time, online furniture retailer Wayfair is introducing an augmented reality feature in its mobile app for Android that will allow customers to visualize furniture in their own home ahead of purchase, just by holding up their smartphone.
The feature, called “View in Room 3D,” was previously available on iOS, leveraging Apple’s AR platform ARKit.
Now, Wayfair is taking advantage of Google’s ARCore to offer the same option to Android users.
ARCore, Google’s answer to Apple’s AR platform, was publicly released last month, giving developers a way to integrate AR technology into their Android applications, where they can reach a potential audience of over 100 million Android devices.

Wayfair is not the only shopping site to quickly roll out ARCore support now that it’s available – eBay yesterday launched a feature for sellers that helps them find the right shipping box using AR technology, and promised other AR-enabled features this year. IKEA also just released an Android version of its AR app IKEA Place this week.
Other retailers have been experimenting with AR, as well, including Amazon and Target.

Retailers’ interest in AR is not just because it’s new and trendy – it can help them address the real issue that online shoppers face, when trying to buy furniture from a website, instead of in person.
It’s often difficult for non-designers to really get a sense of what a piece of furniture will look like when placed in the room. Will the new sofa go well with the existing curtains, carpet, and other furniture? Will it fit in the space?
Wayfair’s app helps with those questions, as it projects the furniture or décor in 3D at full-scale, and anchors them to the floor. This lets shoppers see if the object in question fits in the room – without needing to break out their measuring tape. It also helps them get a visual sense of what the room will look like with the new furniture added.
And because the image is in 3D, you can walk around it to see it from different sides – which also helps with consumers’ buying decisions.

“Leveraging augmented reality, the Wayfair app allows shoppers to transform their homes into virtual showrooms, allowing them to see their favorite products up close and at every angle – all in their very own space,” said Steve Conine, co-founder and co-chairman, Wayfair, in statement about the AR feature’s release.
“We knew early on that augmented reality had the potential to completely transform the way people shop for their homes, and as it’s quickly moved toward mainstream adoption, we’re excited to have played an integral role in shaping the experience for millions of shoppers,” he added.

Furniture has been one of the more difficult businesses to transition online, not only because of shipping costs for heavy items, but also because consumers still often want to see the products in real life. They want to touch the fabric, try out a chair’s cushions for comfort, and see the true colors – not just an online photo.
But things are changing, as more commerce shifts online – the channel that’s prefered by millennial shoppers, who are now the largest demographic (37%) of the furniture-buying market.
Wayfair is one of the companies capitalizing on this shift, to the tune of $4.7 billion in net revenue in 2017.
And with the elimination of the furniture showroom, it’s also been quick to jump on new technologies to help its customers better shop, including web-based clipboards, visual search, mobile messaging, and now, AR – all which give it a competitive advantage versus traditional retailers with more static sites.
The company also recently updated the AR feature in the iOS app that lets customers now record a video of the item in AR, instead of just taking a photo. This feature has a Snapchat-like feel, as you just press and hold the record button to make the recording. You can then walk around the furniture in the video, in order to capture it in 3D then share with friends and family.
This feature will arrive in the Android version soon, we understand.
In the meantime, the Wayfair app for Android is available here.
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Has Amazon’s ‘one-click’ checkout on mobile looked a little different to you lately? A number of users of Amazon’s mobile applications have recently reported seeing a new checkout option that replaces the click – well, on mobile, the tap – with a swipe instead. As it turns out, the option is part of a fairly large-scale test Amazon has underway. Currently… Read More
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VIDA, an e-commerce startup that allows artists to upload their designs to be printed on real-world materials – like fabric, leather, metal and more – which are then sold as unique products, has grown its community of artists to over 100,000 members since its launch a few years ago. The company is now participating in startup accelerator Y Combinator, following its recent… Read More
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