Service
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Microsoft snatches HP CRM and service business from rivals Salesforce and Oracle
In what has to be characterized as huge win for Microsoft, it announced this morning it had secured a 6-year deal with HP, Inc to run Microsoft Dynamics’ customer relationship management (CRM) and service software. What’s more, it grabbed this deal at the expense of its rivals. HP, Inc. had been a Salesforce CRM customer, while Oracle had been its service software provider.… Read More
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SXSW goes apeshit for on-demand startups
It’s a tough world out there for on-demand startups — confusion around the W2 versus 1099 conversation, tough margins and customer service are but a few of the initial obstacles for these companies. Add in the necessity of huge amounts of up-front capital and it’s an uphill battle at best. But trust me, the on-demand economy will survive and eventually prevail, and 2016… Read More
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