search engine optimization
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4 ways to leverage ROAS to triple lead generation
Businesses that don’t invest in their future may not have a future to look forward to.
Whether you’re investing in your human resources or in critical tech, some outlay in the short term is always needed for long-term success. That’s true when it comes to marketing as well — you can’t market your product or service without investing in advertising. But if that investment isn’t turning into leads and conversions, you’re in trouble.
A “good” ROAS score is different for each company and campaign. If your figure isn’t where you’d like it to be, you can leverage ROAS data to create targeted campaigns and personalized experiences.
It’s vital to identify and apply the most suitable metrics based on business goals, and there’s no one best practice or one-size-fits-all method.
However, smart use of the return on advertising spend (ROAS) data can triple lead generation, as I discovered when I joined Brightpearl to restructure the marketing campaigns. Let’s take a look at some of the ways Brightpearl used ROAS to improve campaigns and increase lead generation. The key is to work out what represents a healthy ROAS for your business so that you can optimize accordingly.
Use the right return metric
It is paramount to choose the right return metric to calculate your ROAS. This will depend partly on your sales cycle.
Brightpearl has a lengthy sales cycle. On average it’s two to three months, and sometimes up to six months, meaning we don’t have tons of data on a monthly basis if we want to use new customer’s revenue data as the return metric. A company with a shorter sales cycle could use revenue, but that doesn’t help us to optimize our campaigns.
We chose to use the sales accepted opportunity (SAO) value instead. It usually takes us about a month to measure, so we can get more ROAS data at the same time. It’s the last sales stage before a win, and it’s more in line with our company goal (to grow our recurring annual revenue), but takes less time to gather the data.
By the SAO stage, we know which leads are good quality — they have the budget, are a good fit, and our software can meet their requirements. We can use them to measure our campaign performance.
When you choose a return metric, you need to make sure it matches your company goal without taking ages to get the data. It also has to be measurable at the campaign level, because the aim of using ROAS or other metrics is to optimize your campaigns.
Accept that less is more
I’ve noticed that many companies harbor a fear of missing out on opportunities, which leads them to advertise on all available channels instead of concentrating resources on the most profitable areas.
Prospects usually do their research on multiple channels, so you might try to cover all the possible touch points. In theory, this could generate more leads, but only if you had an unlimited marketing budget and human resources.
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Demand Curve: Questions you need to answer in your paid search ads
Around 15% of website traffic comes through paid search ads. But to turn passive searchers into active shoppers, your ads should answer their question and entice them to click.
We’ve tested thousands of paid search ads at Demand Curve and through our agency Bell Curve. This post breaks down 14 questions your paid search ads should answer to ensure you’re only paying for the highest-intent shoppers.
Question 1: “What’s in it for me?”
An important distinction between paid search and organic search is that paid ads are an interruption. Users of search engines are simply looking for an answer to their question. The people who see your ads don’t owe you anything. Just because you’re paying to have your ad show up first doesn’t mean they’re going to pay attention to it.
To generate genuine interest in your paid ads, reframe your offer as a favor.
You can do this in two ways:
- Describe the features of your product as the solution to your customers’ problem.
- Emphasize the outcome your customer seeks.
For example, reframing free delivery as an extra convenience makes the offer that much more attractive.
Use ad extensions by listing additional benefits in the description of the page. For example, including “customized plans” in the pricing extension page signals to your customer that they’ll have control over the cost. This will help to attract the curiosity of even the most cost-conscious buyers.
Image Credits: Demand Curve
Question 2: “Why should I buy now?”
Approximately 80% of e-commerce shopping carts are abandoned, mostly because shoppers don’t feel any urgency to complete the transaction. Online shoppers aren’t in any rush, as the internet is open 24/7 and inventory feels unlimited.
Use ad copy that bridges the gap between their problem and your solution. The easiest way to create that curiosity bridge is by asking a question.
To answer the question, “Why should I buy now?”, you’re going to have to create an incentive to get them to take action now.
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5 advanced-ish SEO tactics to win in 2021
In nearly every Google algorithm update in recent memory, Google has rewarded old, megatraffic sites, sending their search rankings soaring at the expense of smaller, newer sites. Big sites have increased their search traffic by 28% year over year, according to GrowthBar’s organic search data on the 100 most visited sites.
Why? Large sites such as Wikipedia, LinkedIn, Pinterest, Amazon, Home Depot and Target have something the rest of us don’t — they’ve got years of built-up Google trust signals.
Start with best practices like making incredible content and securing backlinks to your best web pages, but also be willing to think a bit outside the box.
I’d contend that Google favors large sites more than ever before — and it’s a trend that doesn’t seem to be slowing down. After all, Google exists to deliver the best search experience to users. Bad search results would be a death sentence for their business, since Googlers would flock to alternatives like DuckDuckGo and Bing.
Especially today, where distrust of the media is at an all-time high, Google can’t risk its reputation by surfacing bad search results, so I think their algorithm errs on the side of caution. It’s simply safer for their business to surface household names at the top of the search engine results page, particularly in ultrasensitive your money, your life categories.
John Mueller, Google’s SEO mouthpiece, practically settled the debate that older sites are preferred by the algorithm when he said, ” … freshness is always an interesting one because it’s something that we don’t always use. Because sometimes it makes sense to show people content that has been established (SEJ).”
So, how can you hope to compete if you’re deploying an SEO strategy on one of the billions of smaller sites?
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Of course, you should start with best practices like making incredible content and securing backlinks to your best web pages, but you should also be willing to think a bit outside the box. The cards aren’t in your favor, so you need to be even more strategic than the big guys. This means executing on some cutting-edge hacks to increase your SEO throughput and capitalize on some of the arbitrage still left in organic search. I call these five tactics “advanced-ish,” because none of them are complicated, but all of them are supremely important for search marketers in 2021.
Scaling your time with content generators
Businesses spent over $300 billion on content marketing last year. That’s in part because creating new content is the most straightforward way to draw in organic search traffic. Whether you’ve got a mature site or you’re just starting a WordPress SEO site, content is likely a large part of your SEO strategy.
But to scale content like a startup, you’ll need to devote a lot of time to it and/or manage a fleet of writers. Your time is probably better spent building your product or helping customers than on planning hundreds of blog articles. This is precisely where a content generator tool comes into play.
A whole new era of SEO tools is emerging, and some of these are augmented by OpenAI’s GPT-3 technology, the most advanced artificial intelligence language model. These tools have changed the game for SEOs and content creators by automating parts of the content creation cycle. Several tools utilize SEO signals and combine them with OpenAI to help you create blog outlines that include SEO-optimized titles, word counts, keywords, headlines, intro paragraphs and much more.
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5 companies doing growth marketing right
What do all companies, regardless of industry, say they want? Growth. Lighting-fast, continuous growth. The good news is you can quickly learn which growth marketing strategies work by studying other companies’ success and adapting it to your own business.
Most technophiles remember Dropbox’s referral program — the one that helped it grow 3,900% in 15 months. Its philosophy was simple: reward customers with free storage space for referring other customers. In 2008, it was an absolute revelation. A golden ticket.
Tell a story with your business’ proprietary data. You’re the only one with this information, and that makes it valuable.
In 2021, you’d be hard-pressed to find a company without a formal referral program. It’s a standard growth marketing trick. If you study other companies’ tactics, you’re going to be able to shortcut growth — it’s as simple as that.
The race to grow faster is more pressing than ever before. When you consider the speed with which venture capital funds need to return dollars to their investors and that consumer acquisition costs have increased by 55% over the last three years, forward-thinking entrepreneurs and growth marketers simply must make time to study their competition, learn best practices and apply them to their own business growth.
Of course, you should still run your own experiments, but it’s just more capital-efficient to emulate than to trial-and-error from scratch. Here are five companies with growth strategies worth emulating — including the most important lessons you can begin applying to your business today.
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1. Doing SEO right: Flo
SEO is going to spend this summer shaking in its boots. Google began rolling out a two-week core algorithm update on June 2, and it’s unleashing a page experience update through August. These updates usually come with significant volatility that makes organic Google rankings jump all over the place.
However, one clear winner of the 2021 SEO footrace is Flo, a women’s ovulation calendar, period tracker and pregnancy app. According to GrowthBar, a SEO tool I co-founded, Flo’s organic traffic has soared 192% over the past two months and it ranks on page one for some staggeringly competitive women’s health keywords.
If SEO is a strategy you’re pursuing, there are two key growth lessons to take away from Flo’s recent success.
1. Authority matters now more than ever. Healthcare websites fall into a category of sensitive sites that Google classifies as Your Money, Your Life (YMYL). Because of oodles of fake news and suspect web content, Google has rightfully raised its bar for expertise and factuality. Go to any one of Flo’s more than 1,000 blog posts (yes, content is still king) and you’ll see that nearly all of them are reviewed by gynecologists, primary care physicians or some other type of women’s health expert. Its site also has pages devoted to its writers and medical reviewers, content guidelines and peer-review specifications. Flo takes its information seriously. From the 2020 election to QAnon to vaccination side effects, Google is on high alert. Whatever your niche, you need to establish credibility to win Google searches.
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Don’t panic: ‘Algorithm updates’ aren’t the end of the world for SEO managers
Every time there is a rumor of a Google algorithm update, a general panic ripples through the SEO community. There is a collective holding of breath while the numbers are analyzed and then a sigh of relief (hopefully) when they survive the algorithm update unscathed.
After the update is released, and especially if it is confirmed by Google, a slew of articles and pundit analyses attempt to dissect what Google changed and how to win in the new paradigm.
I believe all this angst is entirely misplaced.
The Google algorithm is made out to be some sort of mystical secret recipe cooked up in a lab designed to simultaneously rob and reward sites at the whims of a magical, all-knowing wizard. In this outdated schema, the goal of every SEO and webmaster is to dupe this wizard and come out on the winning side of every update.
Join us on Thursday, June 10 at 12:30 p.m. PDT/3:30 p.m. EDT for a Twitter Spaces chat with author Eli Schwartz.
We’ll discuss SEO and growth marketing, so bring your questions!
This idea is rooted in a fundamental misunderstanding of what happens in a Google algorithm update — and a fundamental misunderstanding of Google. The reality is, algorithms are not your enemy. They are designed to help create a better, more accurate user experience. Here are a few pieces of perspective that should help reframe your relationship with algorithms.
Google’s algorithms are extensive and complex software programs that constantly need to be updated based on real scenarios.
Google is just trying to help
First, let’s establish this: Google is only trying to help. The company wants to ensure a pleasurable, high-quality user experience for the searcher. Nothing more, nothing less. It is not a wizard, and its system is not meant to rob and reward sites arbitrarily.
Keep that in mind as we continue.
Google’s algorithms are extensive and complex software programs that constantly need to be updated based on real scenarios. Otherwise, they would be totally arbitrary. Just as bugs are reported and fixed in a software program, search engines must discover what’s not working and create solutions.
Google, like any other software company, releases updates with big leaps forward to its products and services. However, in Google’s case, they are called “major algorithm updates” instead of just product updates.
You are now armed with the knowledge of exactly what a Google algorithm update is. Is it not, then, gratifying to know there is never a reason to panic?
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A drop in search traffic isn’t necessarily hurting you
If a site experiences a drop in search traffic after a major algorithm update, it is rarely because the entire site was targeted. Typically, while one collection of URLs may be demoted in search rankings, other pages likely improved.
Seeing the improved pages requires taking a deep dive into Google Search Console to drill into which URLs saw drops in traffic and which witnessed gains. While a site can certainly see a steep drop off after an update, it is usually because they had more losers than winners.
Any drop is most definitely not because the algorithm punished the site.
If you see a drop, in many cases, your site might not have even lost real traffic; often, the losses represent only lost impressions already not converting into clicks. With a recent update, Google removed the organic listing of sites that had a featured snippet ranking. I saw steep drops in impressions, but the clicks were virtually unchanged. Gather and study your granular data for a clearer rendering of information rather than assuming the site has become a winner or loser after an update.
Focus on a great user experience, just like Google
Websites that focus on providing an amazing and high-quality experience for users shouldn’t fear algorithm updates. In fact, updates can provide the needed impetus to excel. The only websites that have something to fear are those that should not have had high search visibility in the first place because of a poor user experience.
If your website provides a great experience for users, updates are actually likely to help you because they winnow those poorer quality sites out of the running.
If you focus on a good user experience, there will be pages that may lose some traffic in algorithm updates, but in aggregate, the site will typically gain traffic in most scenarios. Digging into the granular data of what changed will likely support the idea that websites do not suffer or benefit from algorithm updates — only specific URLs do.
Updates are a fact of search life
Google will, and should, continuously update its algorithms. Google’s primary motivation is to have an evolving product that will continue to please and retain its users.
Consider that if Google leaves its algorithm alone, it risks being overrun by spammers that take advantage of loopholes. A search function that provides too many spammy results will soon go the way of AOL, Excite, Yahoo and every other search engine that is functionally no longer in existence. Google stays relevant by updating algorithms.
Updates are a part of search life.
Chase the user, not the algorithm
Instead of chasing the algorithm, which will inevitably change, I believe that every website that relies on organic search should train its focus somewhere more important: on the user experience.
The user is the ultimate customer of search. If your site serves the user, it will be immunized from algorithm updates designed to protect the search experience. There is no algorithm wizard — only SEO masters who have figured out how to apply best processes, best procedures and actions for your website.
Algorithms and updates have only one purpose: help a user find exactly what they seek. Period. If you are helpful to the user, you have nothing to fear.
This post is an excerpt from “Product-Led SEO: The Why Behind Building Your Organic Growth Strategy.”
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2 strategies for creating top-of-funnel marketing content
Amanda Milligan is the marketing director at Fractl, a prominent growth marketing agency that’s helped Fortune 500 companies and boutique businesses alike earn quality media coverage, backlinks, awareness and authority.
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Even when you’re excellent at making the sale, you still need people to know you exist in the first place.
Content is excellent at making the case for your product or service, but it also excels at providing value to potential customers in a more tangential way, introducing them to your brand and building awareness and authority.
Here’s how utilizing content marketing and digital PR can make huge strides in getting your brand name out there.
Ranking on-site content for awareness keywords
When on-site content you created ranks well in the search engine results pages (SERPs), that doesn’t just mean you get more traffic (although that’s certainly a major benefit).
You’re also getting your brand name in front of searchers because you’re appearing in the results. You’re building authority because Google appears to believe you have the best answer for their query. You’re giving the searcher and answer to their question and beginning to build trust.
So how do you know which keywords/topics to target and what kind of content to create? You perform keyword research, which basically means examining what keywords people are searching for, how many people search for them per month and how hard it’ll be to rank for them.
Google Ads Keyword Planner provides this information, but you can also use Chrome plugins like Keywords Everywhere and Keyword Surfer or free tools like Ubersuggest.
Image Credits: Ubersuggest (opens in a new window)
When your goal is to build awareness, it’s important that the keywords and topics you target have high volume. In other words, they’re searched a lot. Awareness objectives mean reaching as many people as possible so more people know that your brand exists and begin to understand what it’s about.
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Earn the best backlinks with high-quality content and digital PR
Amanda Milligan is the marketing director at Fractl, a prominent growth marketing agency that’s helped Fortune 500 companies and boutique businesses alike earn quality media coverage, backlinks, awareness and authority.
More posts by this contributor
A lot is debated in the SEO world, but nearly everyone can agree that links are and will continue to be vitally important to the health and rankability of a website.
Luckily, link building and brand awareness goals can be built into your content marketing strategy, which can be vastly elevated by combining your efforts with digital PR.
I’ll walk through how creating high-quality content and pitching it correctly to top publishers can earn you the valuable backlinks you’ve always wanted (and if you employ this strategy on an ongoing basis, the increase in organic traffic you’ve always wanted, too).
Choosing the right content idea
I have to start by saying that the most important thing about being cited in news sources is that you have to be newsworthy. Now that might go without saying, but what we as marketers might consider newsworthy about our brands isn’t necessarily newsworthy to a writer or to the greater public.
Content ideation tip #1: The best way to ensure your newsworthiness is to gather and analyze data. Even if the data set already exists, if it hasn’t been analyzed and presented in a straightforward, applicable, easy-to-understand way, your illustration of the data could be considered new and valuable.
I’ll touch on this again in a moment. But first, let’s dive into the content example I’ll be using throughout this piece.
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Three growth marketing experts share their best tools and strategies for 2020
At last month’s Early Stage virtual event, channel growth experts joined TechCrunch reporters and editors for a series of conversations covering the best tools and strategies for building startups in 2020. For this post, I’ve recapped highlights of talks with:
- Ethan Smith, founder and CEO, Graphite
- Susan Su, startup growth advisor, executive-in-residence, Sound Ventures
- Asher King-Abramson, founder, Got Users
If you’d like to hear or watch these conversations in their entirety, we’ve embedded the videos below.
Ethan Smith: How to build a high-performance SEO engine
Relying on internet searches to learn about growth topics like search engine optimization leads to a rabbit hole of LinkedIn thinkfluencer musings and decade-old Quora posts. Insights are few and far between, because SEO has changed dramatically as Google has squashed spammy techniques “specialists” have pushed for years.
Ethan Smith, owner of growth agency Graphite, says Google didn’t kill SEO, but the channel has evolved. “SEO has built a negative reputation over time of being spammy,” Smith says. “The typical flow of an SEO historically has been: I need to find every single keyword I possibly can find and auto-generate a mediocre page for each of those keywords, the user experience doesn’t really matter, content can be automated and spun, the key is fooling the bot.”
Artificial intelligence has disrupted this flow as algorithms have abandoned hard-coded rules for more flexible designs that are less vulnerable to being gamed. What SEO looks like today, Smith says, is all about trying to “figure out what the algorithm is trying to accomplish and try to accomplish the same thing.” Google’s algorithms aren’t looking for buckets of keywords, they’re looking to distill a user’s intent.
The key to building a strategy around SEO as a company breaks down into six steps surrounding intent, says Smith:
- Target by intent
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Vendr, already profitable, raises $2M to replace your enterprise sales team
Vendr has developed an enterprise SaaS solution for managing enterprise SaaS.
The new startup, founded by InVision’s former head of enterprise sales Ryan Neu, is another standout from Y Combinator’s latest batch. Contrary to the majority of those businesses, however, Vendr is already profitable.
In classic YC fashion, the company has created software to sell to other startups, and, as such, it was quick to gain the confidence of top venture capital investors. Headquartered in Boston, Vendr has raised a $2 million round led by F-Prime Capital, with participation from Ashton Kutcher’s Sound Ventures, Joe Montana’s Liquid2 Ventures, Garage VC and angel investors including Canva co-founder and chief operating officer Cliff Obrecht and HubSpot COO JD Sherman.
The company offers subscription-based software, priced depending on company headcount, that helps fast-growing businesses buy and manage enterprise SaaS. In short, the product cuts the human out of the sales process, allowing companies to purchase or upgrade software using software. The goal isn’t to eliminate the sales profession, rather to put an end to “persuasion driven” sales, Neu explains, and to make enterprise software purchases as easy as consumer product purchases.
Boston-based Vendr graduated from the Y Combinator startup accelerator earlier this year
“We see software sales actually going away because most people are tired of being sold to, they are tired of being persuaded, they want to transact,” Neu, who previously led sales at HubSpot, tells TechCruch. “Vendr was created to allow people to transact software without actually having to talk to people.”
Founded 14 months ago, Vendr has reached $1 million in annual recurring revenue, which, for context, has historically been amongst the benchmarks necessary for a SaaS startup to raise its Series A. Neu says the company is growing 15% month-over-month with monthly recurring revenue currently sitting at $96,500. Already profitable, Neu says they want to put themselves in a position in which they don’t have to raise any additional outside capital.
“I can’t imagine looking at the bank account every month and watching it deplete,” Neu said. “We want to be in a position where we can control our own destiny.”
Vendr currently operates with a team of six employees and 19 customers, including Canva, Grammarly, GitLab, Brex, HubSpot and InVision. The company is also backed by Okta’s general counsel Jon Runyan, AppDynamics’ COO Dan Wright and YC partner Aaron Epstein.
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What startup names are most effective?
Adam Zelcer founded the advertising company Adboy.com.
Entrepreneurs take a long journey when naming their brainchild, comparable to a parent naming their own flesh and blood.
There are many reasons behind naming – one untalked-of and probably the most important. This is, how to choose a name that gets you more business.
Technology changes how we do business. So, when developing a business name, putting some thought into how people are going to find you and what you want them to do after they find you could go a long way.
Ignoring this could do just the opposite and result in being harder to find, getting less return from your advertising and having your competitors capitalize off your brand.
Businesses have been using things like alphabetical order, call to action, keywords and more to shape business names for optimized discovery, recall and responsiveness since the phone book.
When looking for a business, I’m sure you’ve seen at least one of these two business name optimizations frequently used in the past for discovery:
1. Optimizing for discovery in phone books
Pre-internet, a listing in the phone book was key to getting your business discovered – but how did businesses get to the top of the list in their category? Piece of cake. Free listings in the white pages were categorized by business type and ordered alphabetically. Many companies ended their name with a describing word of their category and started it with something like “AAA” “AA”, “AA1” and “A AAA” to be one of the first listings in their category. You will still find thousands of these business names in different locations by typing “AAA” into yellowpages.com.
2. And a similar strategy was used for search-engine discovery
Prior to 2012, search engine algorithms gave weight in their rankings to sites that included keywords in their domain, otherwise known as exact-match domains. So, Google was more likely to rank “accountantsmelbourne-dot-com” higher than “abc-partners-dot-com” if a user searched for “Accountants Melbourne” because the keywords matched the search with similar words in its domain.
Over time, domain names and business names alike grew longer. Many were purposefully packed with every major keyword applicable to their niche.
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