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A closer look at China’s smartphone market

In February 2013, China surpassed the United States to become the world’s largest smartphone market. More than half a decade on, it still proves an elusive target for international sellers. A glance at reports from the past several quarters reveals the top spots dominated by homegrown names: Huawei, Vivo, Oppo, Xiaomi.

Combined, the big four made up roughly 84% of the nearly 100 million smartphones shipped last quarter, per new numbers from Canalys. Even international giants like Apple and Samsung have trouble cracking double-digit market share. Of the two, Apple has generally done better, with around 6% of the market — around six times Samsung’s share.

But Apple’s struggles have been very visible nonetheless, as the company has invested a good deal of its own future success into the China market. At the beginning of the year, the company took the rare action of lowering its guidance for Q1, citing China as the primary driver.

“While we anticipated some challenges in key emerging markets, we did not foresee the magnitude of the economic deceleration, particularly in Greater China,” Tim Cook said in a letter to shareholders at the time. “In fact, most of our revenue shortfall to our guidance, and over 100 percent of our year-over-year worldwide revenue decline, occurred in Greater China across iPhone, Mac and iPad.”

When it came time to report, things were disappointing, as expected. The company’s revenue in the area dropped nearly $5 billion, year over year. On the tail of two rough quarters, things picked up a bit for Apple in the country. This week, Tim Cook noted “great improvement” in Greater China.

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The Samsung Galaxy Dongle

This, friends, is the Samsung Galaxy Dongle. The NSFW photo arrives courtesy of SamMobile. The story isn’t the image itself, so much as what it represents. It’s the end of an era. A last key flagship smartphone maker acknowledging the death of the 3.5-mm jack.

It’s been years in the making, of course. Apple took some fire for dropping the technology, though most others followed suit. Some clung to it, both stubbornly and as a badge of honor — a differentiator, even, in an era when those have become few and far between on high-end flagships.

When Samsung’s Note 10 arrives next week, it’s expected to leave the headphone jack behind. All it will have to show for it is the above USB-C adaptor, arriving alongside it, in box. Oh, and a pair of AKG-branded USB-earbuds. Samsung doesn’t get enough credit for the quality of its in-box earbuds, by the way, so shout out to those.

Anyway, the Samsung Galaxy Dongle is here, so you might as well get used to it. Likely the company’s mid-tier handsets will continue to support the headphone jack for a while still. Eventually, however, it will likely be phased out there, as well, especially with Bluetooth earbuds continuing to drop dramatically in price.

For now, it’s the dongle’s world. We’re all just living in it.

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Lessons from the hardware capital of the world

A week is obviously not enough time to truly understand a market as massive and fascinating as China. Hell, it’s not really even enough time to adjust to the 12-hour time difference from New York. That said, each of the three visits I’ve taken to the country in the past two years has yielded some useful insights into my role as hardware editor here at TechCrunch.

Late last week, I got back from an eight-day trip to Shenzhen in the Guangdong Province of South China and nearby Hong Kong. In some respects, the cities are worlds apart, though a newly opened high-speed rail system has reduced the trip to 30 minutes. Customs issues aside, it’s the height of convenience. Though for political and cultural reasons I’ll not get into here, some have bemoaned the access it’s provided.

This particular visit was sort of a scouting trip. In November, TechCrunch will be hosting its first Hardware Battlefield event in a couple of years. Previous events had been held at CES for reasons of easy access to young startups. This time out, however, we’ve opted to go straight to the source.

The birthplace of hardware

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Samsung readies Galaxy Fold for September launch

When it was unveiled on stage, the Galaxy Fold was heralded as the next big thing. Samsung seeded units to reviews and prepared for launch. And then a funny thing happened on the way to a smartphone paradigm shift: it started breaking. Multiple review units were sent back to Samsung with busted screens.

It was a small sample size, to be sure. First Samsung blamed reviewers themselves. Ultimately, however, there was enough concern to cause the company to pump the breaks entirely. Now, nearly three months to the day after the device was set for release, Samsung’s finally got concrete information on the long delayed foldable. The company just announced a September (of 2019, presumably) launch date for the device. No concrete date just yet — but at least that’s better than the “coming weeks” line we’ve been hearing about timeframe for a few months now. 

The fixes are pretty much what we’ve expected from the outset, but here’s the full breakdown straight from the company,

  • The top protective layer of the Infinity Flex Display has been extended beyond the bezel, making it apparent that it is an integral part of the display structure and not meant to be removed.
  • Galaxy Fold features additional reinforcements to better protect the device from external particles while maintaining its signature foldable experience:
  • The top and bottom of the hinge area have been strengthened with newly added protection caps
  • Additional metal layers underneath the Infinity Flex Display have been included to reinforce the protection of the display
  • The space between the hinge and body of Galaxy Fold has been reduced.

The first bullet point is a direct response to those reviewers who peeled off the protective layer, thinking it was temporary. Again, Samsung put the onus on reviewers there, but ultimately shouldered the blame from a top layer that looked almost exactly like the laminate Galaxy devices ship with to avoid scratching. This fix hides those corners — and the temptation to peel them.

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Samsung’s Galaxy Fold problems are reportedly fixed — so now what?

In a recent interview, Samsung CEO DJ Koh noted that the company was hard at work on Galaxy Fold fixes (he also said people won’t be using smartphones in five years, so who knows?). And now, a report from Bloomberg confirms that the company has put the finishing touches on those fixes two months after the handset was originally set to debut.

So now what? We still don’t have a date. We’ve been seeing promises that a firmer timeline for release would arrive in “coming weeks” for what seems like months now. But those “people familiar with the matter” who told the site that the phone is finally ready for prime time aren’t offering any additional info on a time frame.

Instead, it looks like the company’s plans are to — at the very least — have its first foldable available in time for the holidays. At just under $2,000, that’s a pretty hefty ask for a stocking stuffer. Given that Samsung has now officially confirmed its Note 10 event for August 7, it might well just wait for that big show to confirm the release date — especially if we’re not expecting the see it hit retail until Q4.

Samsung’s been through worse, of course. The Note 7 debacle was a bigger black eye both in terms of timing and scope. But the initial spate of problems with the handset felt like as much of an indictment of the category as Samsung’s methods. Even Huawei used it as an opportunity to put its Mate X through more rigorous testing. Whatever the case, the revolution is going to take even longer to unfold than expected.

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Samsung will announce the next Galaxy Note on August 7

It’s official. Samsung just sent out invites for the next Unpacked event. The big show kicks off at 4PM ET August 7, right here in New York. The timing lines up with rumors that have been floating around for a few weeks — not to mention last year’s big event.

And in case there was any mystery around what precisely the company is going to unveil, Samsung has happily spoiled the surprise with the inclusion of a prominent S Pen on the invite. The August event will almost certainly see the debut of the Galaxy Note 10.

The art appears to hint at an updated camera, as well. Based on recent leaks, the invite looks to be a close-up of the nearly all-screen front of the new phablet, with the single hole punch front-facing camera up top. The new handset is said to include a vertical three-array camera with depth sensing and a 5G option. Samsung is also reportedly dropping the headphone jack this time out, after years pointing to it as a standout feature from the rest of the industry.

Last year’s event also saw a number of additional devices, including the (still unreleased) Galaxy Home smart speaker. At the very least maybe we’ll finally be getting a date on that product, along with more information about the long-delayed Galaxy Fold.

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Samsung CEO calls Galaxy Fold mishap ‘embarrassing’

In a meeting with a group of journalists in South Korea, Samsung Electronics CEO DJ Koh candidly addressed the company’s latest hardware mishap. “It was embarrassing,” he told reporters, as quoted by The Independent. “I pushed it through before it was ready.”

That last bit no one can debate, really. After years of preamble, Samsung still managed to jump the gun with the Galaxy Fold. The company was eager to be the first major manufacturer to market with the category’s most radical redesign in a decade. Ultimately, however, the company ended up pumping the breaks after multiple reviewers reported problems with their units.

Samsung was quick to place the blame at the hands of reviewers, but eventually shifted course after realizing that problems were more widespread. More than two months after the handset was initially expected to hit retail, we’re still very much in a holding pattern with Samsung’s first foldable — though the company has promised a more concrete date for some time.

Samsung has been quick to deny any rumors that the phone has been altogether canceled, and Koh reiterated that the Fold is still being put through its paces. “I do admit I missed something on the foldable phone, but we are in the process of recovery,” the executive told the press. “At the moment, more than 2,000 devices are being tested right now in all aspects. We defined all the issues. Some issues we didn’t even think about, but thanks to our reviewers, mass volume testing is ongoing.”

Koh didn’t offer specifics with regards to a release date, though the company is reportedly gearing up to launch the next version of the Note at an event in August.

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What startup names are most effective?

Adam Zelcer
Contributor

Adam Zelcer founded the advertising company Adboy.com.

Entrepreneurs take a long journey when naming their brainchild, comparable to a parent naming their own flesh and blood.

There are many reasons behind naming – one untalked-of and probably the most important. This is, how to choose a name that gets you more business.

Technology changes how we do business. So, when developing a business name, putting some thought into how people are going to find you and what you want them to do after they find you could go a long way.

Ignoring this could do just the opposite and result in being harder to find, getting less return from your advertising and having your competitors capitalize off your brand.

Businesses have been using things like alphabetical order, call to action, keywords and more to shape business names for optimized discovery, recall and responsiveness since the phone book.

When looking for a business, I’m sure you’ve seen at least one of these two business name optimizations frequently used in the past for discovery:

1. Optimizing for discovery in phone books

Pre-internet, a listing in the phone book was key to getting your business discovered – but how did businesses get to the top of the list in their category? Piece of cake. Free listings in the white pages were categorized by business type and ordered alphabetically. Many companies ended their name with a describing word of their category and started it with something like “AAA” “AA”, “AA1” and “A AAA” to be one of the first listings in their category. You will still find thousands of these business names in different locations by typing “AAA” into yellowpages.com.

2. And a similar strategy was used for search-engine discovery

Prior to 2012, search engine algorithms gave weight in their rankings to sites that included keywords in their domain, otherwise known as exact-match domains. So, Google was more likely to rank “accountantsmelbourne-dot-com” higher than “abc-partners-dot-com” if a user searched for “Accountants Melbourne” because the keywords matched the search with similar words in its domain.

Over time, domain names and business names alike grew longer. Many were purposefully packed with every major keyword applicable to their niche.

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Samsung’s Galaxy S10 5G arrives on Sprint tomorrow

You surely know the whole deal about carts and horses by now. When Samsung’s first 5G handset, the Galaxy S10 5G, arrives on Sprint tomorrow, users will be able to get those blazing fast mobile speeds in all of four markets: Atlanta, Dallas, Houston and Kansas City.

Those all launched last week, after the arrival of the carrier’s first 5G handset, LG’s V50 ThinQ. The good news is that a number of the biggest cities in the country will be getting coverage in “coming weeks,” including Chicago, Los Angeles, New York City, Phoenix and Washington, D.C.

The other good news, I guess, is that you can still use the phone in the rest of the country, albeit with 4G speeds. Of course, with an eye-popping unlocked starting price of $1,300, you’re probably not going to want to spend much of your time on LTE with the rest of us peasants. For those who prefer not to pay all upfront, plans start at $40.28 a month.

Sprint joins Verizon and AT&T, which got the 5G Galaxy back in May and June, respectively.

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Samsung exec says the Galaxy Fold is ‘ready to hit the market’

As we asked back in February, “We’re ready for foldable phones, but are they ready for us?” The answer, so far, has been an enthusiastic, “not really.” The Galaxy Fold was pushed back after multiple review units crapped the proverbial bed. And just last week, Huawei noted that it was holding off on its own Mate X release, citing Samsung’s issues as a cautionary tale. 

Samsung, at least, may finally be ready to unleash its foldable on the world, two months after its planned release. “Most of the display problems have been ironed out,” Samsung Display Vice President Kim Seong-cheol told a crowd at an event in Seoul this week, “and the Galaxy Fold is ready to hit the market.”

The company’s no doubt waiting for a more formal announcement to release specifics on timing. Samsung has been promising release news “in coming weeks” for several weeks now. Understandably, the company hasn’t been rushing to get the handset back out. As bad as the press was the first time around, Samsung doesn’t want a repeat here along the lines of the Note 7’s two recalls.

When announcing the initial delay, Samsung announced two points of failure: a screen protector that looked like the temporary ones other devices ship with and large holes between joints in the hinge that allowed detritus to sneak behind the display, causing issues when users applied pressure to the front.

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