Samsung Unpacked 2020
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Samsung’s first virtual Unpacked ranked somewhere between Microsoft and Apple’s recent events in terms of overall presentation and general awkwardness. The show kicked off seven minutes late, and a number of on-screen presenters certainly tended toward the more…awkward side of things, but overall, it was a decent first virtual event as the company embraces what it’s branded as “The Next Normal.”
Toward the end of the show, mobile head TM Roh noted, “Going forward, 5G and foldable will be the major pillars of Samsung’s future.” 5G is certainly a no-brainer. The event saw the company taking a step toward standardizing the next-gen wireless technology across its flagship mobile devices — as well as making its first appearance on the company’s tablets.
Image Credits: Samsung
As expected, the big news is the latest version of Samsung’s perennial favorite phablet line. The Note 20 gets 5G for both models and now comes in 6.7 and 6.9-inch models. The Ultra version gets a 120Hz refresh rate along with a hybridized 50x super zoom, using the same technology introduced with the Galaxy S20 earlier this year.
The most unsung addition might be UWB (ultra-wideband), which will enable a number of new features, including close proximity file sharing, a future unlock feature (with partner Assa Abloy) and a find my phone-style feature with an AR element. Xbox head Phil Spencer also made a brief remote cameo to announce Game Pass access, bringing more than 100 streaming titles to the device.
The models start at $1,000 and $1,300, respectively. They’ll start shipping August 21.

New to the 5G game is the Galaxy Tab series. Samsung says the line includes “the first tablets that support 5G available in the United States.” The S7 and S7+ sport an 11 and 12.4-inch display, respectively, and start at $650 and $850, respectively. No word yet on pricing for the 5G versions.
Image Credits: Samsung
The event included a pair of new wearables. The more exciting of the two is probably the Galaxy Buds Live. Samsung has made consistently solid wireless earbuds, and the latest version finally introduce active noise canceling, along with some cool features like the ability to double as a mic for a connected Note device. The bean Buds are available today for $170.
Image Credits: Samsung
I’d be lying if I said the most exciting part of the Galaxy Watch 3 wasn’t the return of the physical bezel — long the best thing about Samsung’s smartwatches. Also notable is the addition of improved sleep and fitness tracking, along with an ECG monitor, which Samsung announced has just received FDA clearance. The Galaxy Watch 3 runs $400 and $430 for the 41mm and 45mm, respectively. There will also be LTE models, priced at $50 more.
Image Credits: Samsung
As for the foldable side of things, the event also found Samsung announcing its latest foldable, the Galaxy Z Fold 2, with help from superstar boy band, BTS. The focus on the new version mostly revolves around fixing the numerous problems surrounding its predecessor. That includes a new glass reinforcement for the screen and a hinge that sweeps away debris that can fall in and break the screen in the process. More information on the foldable will be announced September 1.
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For two years running, Samsung played the same trick and front-loaded its annual event by announcing a new foldable.
Last year’s announcement of the Fold was a huge one — the first viable (relatively speaking, of course) foldable handset from a major manufacturer. Of course, some stuff has happened in the intervening months, taking a bit of the shine off the device and the category at large.
This week at Unpacked 2020, Samsung came out of the gate swinging once again, announcing the Galaxy Z Flip at the top of the event. As with last year, the move had the effect of taking some of the wind out of its flagship announcement, a sign of a company convinced that standing out from the pack and reversing flagging smartphone sales trends will require some bold decision-making.
That’s not to say the company’s not pushing the envelope on its flagships. Between 100x zoom on the Ultra and 8K video on all of the devices, Samsung is still duking it out on imaging. But it appears not to have any illusions about what really gets users excited in an era of smartphone ubiquity.
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As the streaming battles heat up, Netflix is hoping a new partnership with Samsung will help it fend off rivals. At Samsung’s Unpacked event this week, the mobile device maker announced a deal with Netflix that will bring to its Galaxy smartphones special bonus content associated with several Netflix original shows. The partnership also allows Netflix to more deeply integrate its streaming service with Samsung devices.
The latter part of the partnership involving device integration is fairly standard. In Netflix’s case, Samsung will allow users to launch Netflix content by way of its voice assistant Bixby. Netflix will also deliver recommendations to Samsung users, and will be better integrated into specific Samsung mobile features, like search and its discovery platform, Samsung Daily.
It’s not unusual for Samsung to work with tech companies to offer tighter integration and distribution for their app. For example, Samsung and Spotify announced a formal partnership in 2018, which has since resulted in consumer-facing features like Spotify’s deep integration with the new Galaxy Buds+, Galaxy S20 and Galaxy Z Flip.
The new Netflix content partnership, on the other hand, is unique.
Though Netflix didn’t go so far as to announce original series or movies only available to Samsung users, it will offer bonus content to Samsung device owners that won’t be found elsewhere. This includes behind-the-scenes footage, companion stories and other bonus content — much of it filmed by the Samsung Galaxy S20’s new camera, of course.
Initially, bonus content will be available for shows including “Narcos: Mexico,” “Sintonia,” “Elite” and “Netflix is a Joke.” Netflix says more bonus content will become available in the future.

The two companies have a decade-long relationship, which has seen them working together on joint marketing campaigns and other advertising. However, they’ve not before done a content deal like this.
“The mission of this partnership [is] to make the Netflix viewing experience on Samsung mobile the absolute best it can be,” said Netflix CMO Jackie Lee-Joe, announcing the company’s plans at Samsung’s event. “This means that even more users can enjoy our best-in-class stories across all genres through even better product integration with Galaxy mobile devices,” she noted.
The partnership comes at a critical time for Netflix. Its subscriber growth in the U.S. has gone flat, even as its international growth is booming. More importantly, perhaps, is how Netflix is coming up against a whole host of new streaming competitors with money to burn — including Disney+, Apple TV+, WarnerMedia’s HBO Max, NBCU’s Peacock and Quibi.
What’s worse is that these new streaming services already have ways to tightly integrate with mobile devices or have partnerships allowing them to distribute their service to millions.
For example, [TechCrunch parent] Verizon is offering its mobile subscribers a free year of Disney+. Jeffrey Katzenberg’s mobile streaming service Quibi is partnering with T-Mobile. NBCU owner Comcast has its own mobile network, Xfinity Mobile, and HBO Max hails from AT&T’s WarnerMedia. And Apple, for now, is just giving away Apple TV+ for free to anyone who buys a new iPhone, iPad, iPod touch, Apple TV or Mac.
That leaves Netflix without a competitive distribution strategy. And its only viable option to get similar global scale is Samsung, which had an 18.8% worldwide market share in Q4 2019 (in terms of shipments), compared with Apple’s 20%. Samsung also has solid distribution in key international markets where Netflix is seeing its strongest growth.
One argument against the Samsung partnership is that offering bonus content to Samsung users could alienate those watching Netflix on other platforms. Forbes even referred to the move as “controversial.” However, a Netflix spokesperson confirmed with TechCrunch that the special content will be published on Samsung Daily, plus Samsung.com, and Samsung’s social channels “for all to enjoy.”
They also told us that Samsung won’t have the exclusive rights to the content — in fact, Netflix has the right to publish the content to its own social media channels, if it chooses.
“We believe this significant partnership will provide millions of Samsung Mobile users across the globe the best mobile entertainment experience, and make discovering new stories around the world easier than ever,” said Lee-Joe.
Update, 2/13/20 4:30 PM ET to add that Netflix has the rights to publish the bonus content, too, making this a non-exclusive deal.
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The buyer beware adage is never more true than among early adopters. It was price, however, that made the Galaxy Fold such a difficult pill to swallow. When it was finally released to the public after numerous delays, the device came swaddled in warnings. It was a long list, and not exactly a vote of confidence for those who just dropped $2,000 on an unproven device.
At the same time, the impulse to purchase the device was understandable. After years of teasing flexible displays, Samsung was finally ready to show us what life could be like after a decade worth of flat smartphones.
Announced almost exactly a year after the Fold, the Galaxy Z Flip presents a refined look at the category. Having only spent a little time with the product this afternoon after the unveiling, I’m not quite ready to declare that this is the phone the Fold should have been, but it certainly feels like a key step in the right direction.

Top level, here’s what’s better:
Last point first. In some ways, the Z Flip finds Samsung atoning for its sins. The display is, get this, covered in glass. The company is vague about the specifics, but everything about the Flip feels more solid than its predecessor, right down to the folding mechanism. It’s sturdy — in fact, you can have the device open at a number of different angles to prop it up. Closing it requires more force than the Fold, and that’s a good thing.

Also, it doesn’t, you know, creak when you close it. There is, however, still a pronounced crease.
The 6.7-inch display puts its toward the larger end of the spectrum among smartphones, but it fits extremely comfortably in the pocket when closed. If you’ve ever used a clamshell phone before (which is to say if you’re over the age of 30), you get the appeal on that front. The Fold’s long form factor was still pretty large when closed.
What you lose here, however, is a fair amount of functionality when closed. The Flip’s screen is small and not super-duper useful, but it’s there when needed. Instead of a full display, the Flip features a little window in the bottom corner. This is almost exclusively good for things like time and battery life. You can swim through to other things, but beyond that, it’s a stretch.

Double-tap the fingerprint sensing power button and it will turn into a display for selfies. It’s a bad selfie screen. It gives you an idea of whether you’re framing the image well, but that’s where the usefulness stops.
At $1,380, it’s priced slightly below the $1,499 Razr. If I was Motorola right now, I would be talking price cuts to stay competitive. The Razr nostalgia will only get you so far, and Samsung’s full generation lead here is showing itself in the form of a more robust device.
Part of the (again relative) price drop is — not exactly corner cutting, but definitely a downgrade from the crazy high-end specs on the Galaxy S20 Ultra. Most notable is the complete lack of 5G option, which is an odd choice for what’s designed to be a forward-thinking device from a company that has otherwise gone all in on 5G with its flagships. More than anything, you get the sense that Samsung was trying to differentiate the product from the Fold with a lower price.

I’m still a long ways away from actually recommending the purchase of a foldable for the vast majority of consumers, but the Flip feels like a strong step toward helping mainstream the form factor. Who knows? A generation or two from now, maybe we’ll get there.
No delays this time out. The Flip goes on sale February 14. Happy flippin’ Valentine’s Day.
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Samsung did a surprisingly good job keeping the Galaxy Fold under wraps, surprising the world with its first foldable this time last year during the Galaxy S10 unveil. When it came to the Galaxy Z Flip, on the other hand, the company just went ahead and showed the whole thing off during an Oscar ad buy. (Not to mention numerous Samsung employees playing around with the handsets in their seats this morning, ahead of unveil). Crazy world, these mobile phones.
Of course, that’s not to say we haven’t known about the Flip for a while now. Samsung teased out the Moto Razr-style form factor before it even officially announced the Fold. Samsung wanted to make it perfectly clear that the foldable wasn’t just a one-and-done situation for the company.
The company kicked off today’s Unpacked event by unveiling the new foldable, which it claims is “like nothing you’ve ever seen before.” Which, well, isn’t exactly true.
Certainly the Z Flip form factor seems a more logical one, harkening back to pre-smartphone days of clamshell devices. Of course, the Razr has been running into its own issues after its recent release. Between that and — even more notable — the Fold’s myriad problems, the Z Flip will no doubt be under as much scrutiny as any handset in recent memory.

When opened, the screen is 6.7 inches, with a hole-punch camera up top. When closed, there isn’t much of a display, beyond a quick bar that offers time, notifications and battery life. Users can also snap selfies with the case closed. The clam shell comes in three colors: black, purple and gold.
One assumes that Samsung learned plenty of lessons from the original Fold, after having to go back to the drawing board when multiple reviewers wound up with broken units.
Samsung claims the device can handle 200,000 flips, courtesy of foldable glass — which should give it some extra durability. In an off-handed reference to earlier issues, the company noted that the hinge is designed to keep debris out, one of the major downfalls of the first-gen Fold, which allowed dust and particles behind the screen, damaging it when users pressed down. The new phone has a kind of brush system inside to keep stuff out.
Obviously we can’t quite speak to durability just yet (though I, for one, am excited to get my hands on the thing), but at $1,380, it’s priced — well, it’s less expensive than the $2,000 Galaxy Fold, at least. That puts it more in line with the new Razr, not to mention, Samsung’s just now introduced Galaxy S20 Ultra.
The Flip will be available on Valentine’s Day.
A Thom Browne Edition, meanwhile, will bring the iconic designer’s touch to the device, which will be highlighted in more detail at a special event tomorrow in New York as part of Fashion Week.
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The world will likely never see the Galaxy S11. Or the Galaxies S12-S19, for that matter. At an event this morning in San Francisco, Samsung announced that it was skipping a decade’s worth of handsets and going straight to the Galaxy S20.
The new flagship debuted onstage today, in three flavors: the S20, S20+ and S20 Ultra, a sign of the company’s ever-shifting approach to the market. Samsung clearly has no plan to back away from the premium market, even as smartphone sales flag. With starting prices of $999, $1,199 and $1,399, respectively, the company’s making a big bet that consumers are still willing to pay top dollar for premium specs.
Paying top dollar means, among other things, 5G for all-comers. All three devices will be 5G-enabled, a year after Samsung introduced its first device with the next-gen technology. It’s 2020, and Samsung is all-in on 5G — on its flagships, at least. The S10/Note 10 and their Lite versions are continuing to stick around at a lower price, maintaining a broad range of devices currently on the market for the company.

Another big new feature here is the addition of a 120hz refresh rate and improved touch response. In all cases, you’ve got a hole punch “Infinity O” camera up top. Once again, however, the biggest news is coming on the imaging side. The company’s using the phrase “pro grade” to describe the camera across the board.
All three models feature pretty massive camera modules, but the Ultra’s is next-level. Both the S20+ and Ultra feature the prominent Space Zoom camera (with a three-camera system, to the S20’s two). On the Ultra, the 48-megapixel folded lens is a hybrid of optical and digital zoom that offers a combined 100x. There’s some degradation of the image, naturally, but it’s still pretty impressive what the handset is capable of. This could be a game changer for amateur smartphone photographers.
Other camera improvements include 8K video recording at 24FPS, implode super-steady zoom and the addition of night time hyper-lapse shooting. On the camera software side, there’s the new Single Take mode, which saves a whole bunch of versions of a shot, including live focus and wide angle — basically all of the different shots at once, so you can go in and choose the best. The combined photos take up between 50 and 70MB a piece and you have to go in and manually delete the ones you don’t want, so probably don’t use that for every shot.

Nona binning is another one of the Ultra’s special photography surprises. Like the ridiculous Space Zoom, the technology could prove a game changer for amateur photographers looking to step up their game. The technology (which slipped out recently as a patent filing) reduces the mostly excessive 108-megapixel sensor down to 12 megapixels, utilizing the tremendous amount of light the sensor lets in.
Bixby is still hanging around. The smart assistant is still present as one of the side buttons, though, as with the recent Note, it’s easily mapped to different technologies. The tech did, however, make an appearance courtesy of a partnership with Spotify, which brings the popular music streaming platform for Bixby Routines. That essentially means that playlists are integrated into different modes, like wake-up and working out.
More interesting on the music side is a clever little feature called Music Share. With it, users with compatible Galaxy devices can piggyback on your Bluetooth connection and play songs on a connected stereo. The idea is to create a kind of collaborative playlist. The applications are admittedly extremely limited (especially when coupled with limited device compatibility), but it’s fun nonetheless.

There’s another surprise partnership in the form of Google. The software giant’s video chat platform is being baked directly into Samsung’s UI with an icon available in the dialer, so users can choose between a voice or video display — similar to Apple’s longtime FaceTime integration, albeit through a third-party here. The S20 is also the first device that can deliver a chat in full HD — though that will require a good 5G connection on both sides, so it’s safe to say it’s going to be…limited at launch.
One more big partnership to mention here is Microsoft. The company will be launching Forza Street in the Galaxy Store — its first appearance on Mobile. That arrives at some point in the spring.

As for internals, the S20 sports a healthy 4,000 mAh battery, which the S20+ and Ultra bump up to 4,500 mAh and 5,000 mAh, respectively. The systems will sport the latest Qualcomm 865 here in the system, along with healthy starting specs of 12GB of RAM and 128GB of storage.
Pre-order for the new flagships opens February 21, with wide availability on March 6. Rather than the more traditional bundles of things like earbuds or charging pads, Samsung is tossing in credits for pre-orders. Those who pick up the S20, S20+ or S20 Ultra will get a $100, $150 or $200 credit, respectively, redeemable for Samsung software or services.
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Flagship prices that routinely top out well above $1,000 are among the chief factors in slowing smartphone adoption. Certainly Samsung has done something to address the phenomenon, both with a number of mid-tier products and the recent introduction of Lite versions of the Galaxy S10 and Note 10.
At the other end of the spectrum is the brand new Galaxy S20 Ultra. Having already broken the seal on a $2,000 handset with last year’s Galaxy Fold, the company just announced the somewhat more reasonable $1,400 Ultra. The most premium of the thee-tier devices sports a massive 6.9-inch display to the others’ 6.7 (S20+) and 6.2 (S20).
The camera is the other place the Ultra really sets itself apart from the others. All devices feature enhanced “Space Zoom,” but the premium product bumps the 30x up to a massive 100x, through a hybrid of optical and digital zoom, with a folded lens beneath the large camera bump on the rear.
Like the S20+, there’s a four-camera system on the rear (the standard S20 just has three). There are some differences in sensors in the group, including, most notably, the S20+ wide angle, which is bumped up to a massive 108 megapixels.
The Ultra is also the first device to include nona binning, which knocks the normally excessive 108-megapixel camera down to 12 megapixels, while retaining the large amounts of light let in by the sensors for improved photos.
Also of note is the downright giant battery. The Ultra’s is 5,000 mAh to the the S20+’s 4,500 mAh.
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Next Tuesday, Samsung kicks off smartphone season with its Unpacked event in San Francisco. One of two tentpole events for the company, the big show brings with it the latest edition of the company’s primary flagship line, the Galaxy S.
Samsung played a fun little trick, holding the event on February 11th at 11AM PT, all while skipping the Galaxy S11 entirely. Granted, this is still firmly in the realm of rumors here, but evidence is mounting that the company is actually skipping nine full model numbers and going straight to the Galaxy S20.

Why? Well, reasons. It’s 2020, for one. Also, Apple skipped the iPhone 9 a while back, so Samsung can now do it nine better — and perhaps adopt a numbering system more akin to Huawei’s 10-at-a-time updates. Honestly, though, the most likely answer is the simplest: Smartphone sales have slowed for many manufacturers and this is a sneaky way to generate a little interest.
But what’s in a name, really? One thing that’s certainly in line with previous Galaxy releases is the veritable deluge of leaks leaving little to the imagination in the lead-up to the event. We’ve been seeing fairly consistent renders for weeks and months, and earlier this week, what appears to be marketing images have surfaced.
Along with the S20 name, the shots showcase a design scheme featuring a hole punch camera up front (the “Infinity O”) and a long, prominent camera array on the rear. The also-rumored Galaxy S20 Ultra appears to add an even more intense camera array to the mix, including a “Space Zoom 100x,” which would bring a pretty crazy level of zooming capabilities to the smart phone — through, one assumes, a hybrid of digital and optical.
There’s already a lot of camera literature to crawl through here, including the patenting of the term “nonacell.” That, understandably sounds like nonasense, but appears to use pixel binning to create 12-megapixel images from the 108-megapixel sensor. That seems likely to be reserved for the Ultra — one of the versions of the handset, which include the S20 and S20+. All are believed to have a 5G option — logical, given that Samsung was among the first to bring the technology to market.
Even more clear renders of the Samsung Galaxy Z Flip, showing the Fingerprint sensor now. It will have special fibres inside the hinges to prevent dust from entering, the hinges would even have dual stops, at 90° and 180° enabling stuff like Hands Free (Duo) Video Calling. (1/2) pic.twitter.com/Pk8XNPpXAo
— Ishan Agarwal (@ishanagarwal24) February 6, 2020
We have less information about the Galaxy Z Flip, but Samsung’s second foldable appears destined to get some stage time at the show. The device could well be far more accessible than the original Fold. First, there’s the clamshell design that has more in common with the new Motorola Razr than the original Fold. It’s also believed to be a little more rugged — owing to…issues with the original version of the Fold.
Pricewise, the Flip is expected to be, well, pricey — but considerably less so than the Fold. Rumored at around $1,500, it’s $500 less than Samsung’s original foldable.
New versions of Samsung’s quite good Galaxy Buds are expected, as well. The Galaxy Buds+ reportedly offer a large bump in battery, up to a total of 22 hours. Also expected is multi-device connectivity and a $20 price bump.
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