Run The World

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Join a conversation and AMA with Run The World on virtual events now and post COVID

Join TechCrunch for its first 2021 installment of the Ask Me Anything series, where TechCrunch interviews experts and answers your burning questions about virtual events.

Our first guest is Xiaoyin Qu, co-founder and CEO of Run The World

Friday, February 26, 1 p.m. PT

Register here

Run The World is a one-stop shop virtual events platform with a focus on community engagement. TechCrunch has written about Run The World in the past. It launched in 2019, with backers like Andreessen Horowitz and Founders Fund, and skyrocketed in popularity when COVID canceled in-person events and created an overwhelming desire for one-on-one connection. Run The World has since grown to 45 employees and has hosted more than 10,000 events, including for TechCrunch. 

At this AMA, Xiaoyin and TechCrunch will discuss: 

  • How COVID changed the virtual event roadmap
  • What virtual events look like when in-person events come back
  • Lessons learned from managing products at Facebook and Instagram
  • What’s next for Run The World
  • Audience Q&A 
  • 1:1 networking using Run The World

Who should attend? Event organizers, event marketers, event sponsors. 

It’s free. Register here and submit your questions for Xiaoyin. 

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Virtual events startup Run The World just nabbed $10.8 million from a16z and Founders Fund

Run The World, a year-old startup that’s based in Mountain View, Calif., and has small teams both in China and Taiwan, just nabbed $10.8 million in Series A funding co-led by earlier backer Andreessen Horowitz and new backer Founders Fund.

It’s easy to understand the firms’ interest in the company, whose platform features every functionality that a conference organizer might need in a time of a pandemic and even afterward, given that many outfits are rethinking more permanently how to produce events that include far-flung participants. Think video conferencing, ticketing, interactivity and networking.

We’d written about the startup a few months ago as it was launching with $4.3 million in seed funding led by Andreessen partner Connie Chan, who was joined by a slew of other seed-stage backers, including Pear Ventures, GSR Ventures and Unanimous Capital. Perhaps unsurprisingly given the current climate, Run The World has received a fair amount of traction since, according to co-founder and CEO Xiaoyin Qu, who’d previously led products for both Facebook and Instagram.

“Since we launched in February — and waived all set-up fees for events impacted by the coronavirus — we are receiving hundreds of inbound event requests each day,” Qu says. More specifically, she says the startup has doubled the size of its core team to 30 employees and enabled organizers from a wide variety of countries to oversee more than 2,000 events at this point.

Qu says that a lot of event planners who’ve used Zoom to run webinars are now choosing Run The World instead because of its focus on engagement and social features. For example, attendees to an event on the platform are invited to create a video profile akin to an Instagram Story that can help inform other attendees about who they are. It also organizes related “cocktail parties,” where it can match attendees for several minutes at a time, and attendees can choose who they want to follow up with afterward.

That heavy focus on social networking isn’t accidental. Qu met her co-founder, Xuan Jiang, at Facebook, where Jiang was a technical lead for Facebook events, ads and stories.

Of course, Run The World — which takes 25% of ticket sales in exchange for everything from the templates used, to ticket sales, to payment processing and streaming and so forth — still has very stiff competition in Zoom. The nine-year-old company has seen adoption by consumers soar since February, with 300 million daily meeting participants using the service as of April’s end.

Not only is it hard to overcome that kind of network effect, but Run The World is hardly alone in trying to steer event organizers its way. Earlier this week, for example, Bevy, an events software business co-founded by the founder of the events series Startup Grind, announced it has raised $15 million in Series B funding led by Accel. Other young online events platforms to similarly raise venture backing in recent months include London-based Hopin (whose recent round was also led by Accel, interestingly) and Paris-based Eventmaker.

Still, the fresh funding should help. While Run The World has grown “entirely organically through word of mouth” to date, says Qu, the startup plans to grow its team and will presumably start spending at least a bit on marketing.

It could well get a boost on this last front by its social media-savvy investors.

In addition to a16z and Founders Fund, numerous other backers in its Series A include Will Smith’s Dreamers VC and Kevin Hart’s Hartbeat Capital.

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Andreessen Horowitz has backed Run The World, a startup with a timely offering: live online events

Every day, there’s another event-related cancellation owing to concern around coronavirus. Just today Microsoft announced it will not have a presence at the Game Developers Conference in mid-March “out of an abundance of caution.” Facebook also said today that it is canceling its annual F8 conference scheduled for May over coronavirus-outbreak concerns.

The last is a particularly big deal. F8 is by far the largest event that Facebook hosts every year, so it’s little wonder that it plans to host part of the event online.

Likely, Facebook will use its own tech toward this end. But there is a new option for other companies that are right now second-guessing their event plans, and that’s Run The World, a year-old, 18-person company that’s based in Mountain View, Calif., and has small teams both in China and Taiwan.

What it’s doing: smooshing together every functionality that a conference organizer might need in a time of a pandemic. Think video conferencing, ticketing, interactivity and networking.

Who’s backing it: Andreessen Horowitz largely, though the company — which has raised $4.3 million in seed funding — also counts as investors GSR Ventures, Pear Ventures, 122 West Ventures, Unanimous Capital, and angel investors like Kevin Weil, the VP of product at the Facebook subsidiary Calibra; Patreon co-founder Sam Yam; and Jetblue Airways Chairman Joel Peterson.

Who started it: Xiaoyin Qu, who is the CEO of the company and previously led products for both Facebook and Instagram (“basically anything to do with entertainment influencers and creators,” she says of part of her time at Facebook).

She dropped out Stanford’s MBA program after a year to start the company last year with Xuan Jiang, a former colleague who was a technical lead for Facebook events, ads and stories. (Jiang does have a master’s degree — one in computer science from the Georgia Institute of Technology.)

We talked with Qu yesterday after learning about the company from Connie Chan, the general partner who led the deal for a16z.

Qu says the impetus for the startup ties to her mother, a doctor in China who focuses on meningitis and traveled to a conference in Chicago in late 2018 where she made a connection with a Dubai-based physician who was able to share with her some rare, valuable insight into his own work around meningitis.

That might not seem so exceptional to those who travel regularly, but it was enough of an ordeal for Qu’s mother — who had to secure a visa; take off two weeks around the event, including for travel days; and spent a fortune on airfare and accommodations — that it was the first major trip she’d taken in 35 years.

As Qu half-joked, “It isn’t like at Stanford, where there are events held regularly that [local] doctors can even walk over to.”

Indeed, like a lot of founders who solve a pain point for themselves or someone they love, Qu wanted to create a platform where her mother could meet and have meaningful work connections with people regularly, and this would mean remotely, through digitized events.

Turns out, her timing is pretty good. Though numerous startups have launched live online events businesses in the past (many of them since shuttered), you can bet many more organizers are thinking about exactly the type of platform that Run The World is fine-tuning right now.

Though publicly launched just four months ago, it has already hosted dozens of events and has hundreds in the pipeline, says Qu. One of its customers is Wuhan2020, a large open-source community with more than 3,000 developers who will be using the platform as part of a long-distance hackathon that hopes to produce tech solutions to those affected by coronavirus in Wuhan.

Qu also points to an elephant conservation reserve in Laos that was recently able to raise $30,000 from donors from 15 countries in two weeks through a conference it organized on the platform. The reserve had a constrained budget, but being able to bring together a distributed audience (beyond just wealthy donors) for nearly zero overhead (no venue, no catering), turned it into a major success for the organization.

Smaller events are finding the platform, too. In just one instance, a dating coach who specializes in working with engineers recently held a workshop. Just 40 people showed up, says Qu, but she was able to make $1,300 from the event.

Run The World keeps the cost structure simple, taking 25% of ticket sales in exchange for what it provides organizers, from the templates they can choose for their events, to the ability to sell tickets, to processing those payments (via Stripe), streaming the event, enabling social interactions throughout the event, and helping organizers follow up with attendees afterward.

Indeed, beyond enabling organizers to reach a wider audience at perhaps a more accessible price point, a big advantage conferred by online events is the potential for more effective networking, insists Qu. For example, rather than walk into a physical space where it’s sometimes hard to know who to talk with about what, Run The World asks every event attendee to create a quick video profile akin to an Instagram story that can help inform other attendees about who is with them online.

It also organizes related “cocktail parties” where it can match attendees for several minutes at a time.

Naturally, there are also downsides to streamed live events as the world was reminded last year, when a gunman filmed the mass murder of 51 people in Christchurch, New Zealand on Facebook Live.

One could also imagine that those video profiles could attract unwanted attention to some attendees who might rather just watch an event.

These are certainly facets of the business about which Qu and Jiang are well aware. While the plan is to keep adding new features (including, potentially, to use LinkedIn to validate attendees’ identities), Qu notes that another way to ensure the quality of the events on the platform remains high — and that attendees feel safe — is to steer clear of most free events.

“When organizers are recruiting their own people and curating a community” of paid attendees who they know or can ostensibly learn more about, it keeps things above the level, she suggests, noting that paid attendees also show up in far greater numbers.

As Run The World scales, she concedes, “we’ll need to figure out new ways.”

Certainly, the lessons learned at Facebook and Instagram should help as the business picks up momentum and creates more structure around its offerings, she says. Besides, Qu adds, “The ideal event to me isn’t one with 2 million people. I’d rather we hosted 2 million events with 50 people.”

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