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Nobl9 raises $21M Series B for its SLO management platform
SLAs, SLOs, SLIs. If there’s one thing everybody in the business of managing software development loves, it’s acronyms. And while everyone probably knows what a Service Level Agreement (SLA) is, Service Level Objectives (SLOs) and Service Level Indicators (SLIs) may not be quite as well known. The idea, though, is straightforward, with SLOs being the overall goals a team must hit to meet the promises of its SLA agreements, and SLIs being the actual measurements that back up those other two numbers. With the advent of DevOps, these ideas, which are typically part of a company’s overall Site Reliability Engineering (SRE) efforts, are becoming more mainstream, but putting them into practice isn’t always straightforward.
Nobl9 aims to provide enterprises with the tools they need to build SLO-centric operations and the right feedback loops inside an organization to help it hit its SLOs without making too many trade-offs between the cost of engineering, feature development and reliability.
The company today announced that it has raised a $21 million Series B round led by its Series A investors Battery Ventures and CRV. In addition, Series A investors Bonfire Ventures and Resolute Ventures also participated, together with new investors Harmony Partners and Sorenson Ventures.
Before starting Nobl9, co-founders Marcin Kurc (CEO) and Brian Singer (CPO) spent time together at Orbitera, where Singer was the co-founder and COO and Kurc the CEO, and then at Google Cloud, after it acquired Orbitera in 2016. In the process, the team got to work with and appreciate Google’s site reliability engineering frameworks.
As they started looking into what to do next, that experience led them to look into productizing these ideas. “We came to this conclusion that if you’re going into Kubernetes, into service-based applications and modern architectures, there’s really no better way to run that than SRE,” Kurc told me. “And when we started looking at this, naturally SRE is a complete framework, there are processes. We started looking at elements of SRE and we agreed that SLO — service level objectives — is really the foundational part. You can’t do SRE without SLOs.”
As Singer noted, in order to adopt SLOs, businesses have to know how to turn the data they have about the reliability of their services, which could be measured in uptime or latency, for example, into the right objectives. That’s complicated by the fact that this data could live in a variety of databases and logs, but the real question is how to define the right SLOs for any given organization based on this data.
“When you go into the conversation with an organization about what their goals are with respect to reliability and how they start to think about understanding if there’s risks to that, they very quickly get bogged down in how are we going to get this data or that data and instrument this or instrument that,” Singer said. “What we’ve done is we’ve built a platform that essentially takes that as the problem that we’re solving. So no matter where the data lives and in what format it lives, we want to be able to reduce it to very simply an error budget and an objective that can be tracked and measured and reported on.”
The company’s platform launched into general availability last week, after a beta that started last year. Early customers include Brex and Adobe.
As Kurc told me, the team actually thinks of this new funding round as a Series A round, but because its $7.5 million Series A was pretty sizable, they decided to call it a Series A instead of a seed round. “It’s hard to define it. If you define it based on a revenue milestone, we’re pre-revenue, we just launched the GA product,” Singer told me. “But I think just in terms of the maturity of the product and the company, I would put us at the [Series] B.”
The team told me that it closed the round at the end of last November, and while it considered pitching new VCs, its existing investors were already interested in putting more money into the company and since its previous round had been oversubscribed, they decided to add to this new round some of the investors that didn’t make the cut for the Series A.
The company plans to use the new funding to advance its roadmap and expand its team, especially across sales, marketing and customer success.
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Free Agency wants to give every tech worker a career and salary boost
Labor markets, particularly those in the tech industry, are incredibly lopsided against employees. Companies screen, interview, and negotiate with thousands of candidates per year, while employees may only go through recruiting a handful of times in their lives. Inevitably, they can select the wrong positions, pick the wrong managers to work with, and end up with a salary well below market rate.
New York City-based Free Agency wants to become the advocate of choice for this high-priced talent. Taking its cue from Hollywood and the sports world, the growing startup wants to identify great workers and offer them the career counseling, interview guidance, and salary negotiation prowess to let them do their best work — and at the right wage.
The company, which was founded last year by Sherveen Mashayekhi and Alex Rothberg, exclusively told TechCrunch that it has now reached 100 “Free Agents” on its platform, and it also announced that it has netted a combined $5.35 million in seed investments led by Resolute Ventures and Bloomberg Beta last year.
The way Free Agency works is simple. In exchange for the service’s help in finding and negotiating a career change, the startup takes 5-10% of its client’s first-year salary at their new company. As an example, given that median tech salaries at top companies have hovered around $200,000, that would be a fee of $10,000-$20,000.
That may sound exorbitant, but for the founders of Free Agency, it is anything but. They believe that many employees regularly fail to find the most ideal companies to work for and to negotiate the best salaries, which means that a significant amount of money is being left on the table by their potential clients.
Free Agency founders Alex Rothberg, COO, and Sherveen Mashayekhi, CEO. Photo via Free Agency.
“Our business model keeps us incentive-aligned with the candidate, driven by outcomes rather than upfront fees,” Mashayekhi, who is CEO, explained to me. “But it’s also important to note that Free Agency is, philosophically, also aligned with what employers want. Happy candidates who feel fairly paid will remain at their jobs longer and contribute more productivity. We help make happy candidates.”
Free Agency is in many ways a parallel to the rise of income-share agreements (ISAs) in the edtech world, which my colleague Eric Peckham has written about extensively in recent months. In lieu of tuition, some new education startups are using ISAs as a way to guarantee better employment outcomes for students while limiting their debt burden. Their growing popularity has spawned significant investor interest.
Today, Free Agency is barely one year old with just about 11 employees on the payroll. Longer term though, it wants to manage the budding careers of tech workers in much the way that Hollywood agents often do — finding new projects to work on, helping its talent develop their own skills, brands, and thought leadership, and helping them network with key decision-makers so they get called upon when great new opportunities arise.
“Today, we’re focused primarily on the job search inflection point, but Free Agency is really a career-long partner. You’ll see us continue to add ways to help our Free Agents succeed along 5 or 10 years of partnerships through intentional career management,” Mashayekhi said.
Talent agents exist in industries like Hollywood, book publishing, and sports because the talent themselves often don’t want to take on the burdens of managing their own careers. Film directors and baseball pitchers want to practice and hone their craft, not spend hours negotiating with studio execs and club owners. Agents also are more up-to-date on industry salary trends, and also where new opportunities are arising. Plus, they often work with talent managers to optimize all the ancillary revenues that comes from these careers (product endorsements, speaker engagements, etc.)
Furthermore, these industries have extremely strong superstar income patterns, where top talent can easily make tens of millions if not hundreds of millions of dollars over the course of a career.
While the tech industry has traditionally not had agents, tech talent is increasingly having similar superstar properties. Star engineers, product managers, and designers can make tens of millions of dollars across salary and equity packages, and often have a range of ancillary revenue sources from consulting engagements with VC firms to lecture circuit payments. Even better, new talent is often making six-figures, whereas the early years in an entertainment or sports career is often focused on securing any paying job.
What remains to be see is whether engineers will willingly give up a segment of their income in order to get better career help. Certainly Free Agency is not the first company that has tried to tackle this emerging field. 10x Management is a talent agency that has focused on vetting top freelance developers, and was profiled in The New Yorker a few years ago. Other startups have also entered the space over the past decade.
Free Agency believes it has the timing and service quality to win this market. While it is early days, much like the excitement around ISAs in education, I expect models like Free Agency to increasingly become popular as a way to manage our careers, and this is one startup worth paying attention to in the coming years.
In addition to Resolute and Bloomberg, Ludlow Ventures, Background Capital, Parker Thompson, Will Oberndorf, Amrit Saxena, Jenny Fielding, Greg Schroy, Gordon Wintrob, and Orrick LLP also joined the round as investors.
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Clubhouse announces new collaboration tool and free version of its project management platform
Clubhouse — the software project management platform focused on team collaboration, workflow transparency and ease of integration — is taking another big step toward its goal of democratizing efficient software development.
Traditionally, legacy project management programs in software development can often appear like an engineer feeding frenzy around a clunky stack of to-dos. Engineers have limited clarity into the work being done by other members of their team or into project tasks that fall outside of their own silo.
Clubhouse has long been focused on easing the headaches of software development workflows by providing full visibility into the status of specific tasks, the work being done by all team members across a project, as well as higher-level project plans and goals. Clubhouse also offers easy integration with other development tools as well as its own API to better support the cross-functionality a new user may want.
Today, Clubhouse released a free version of its project management platform that offers teams of up to 10 people unlimited access to the product’s full suite of features, as well as unlimited app integrations.
The company also announced it will be launching an engineer-focused collaboration and documentation tool later this year, which will be fully integrated with the Clubhouse project management product. The new product, dubbed “Clubhouse Write,” is currently in beta (you can request early access here), but will allow development teams to collaborate, organize and comment on project documentation in real time, enabling further inter-team communication and a more open workflow.
The broader mission behind the Clubhouse Write tool and the core product’s free plan is to support more key functions in the development process for more people, ultimately making it easier for anyone to start dynamic and distributed software teams and ideate on projects.
“Clubhouse Write” beta version (image via Clubhouse)
In an interview with TechCrunch, Clubhouse also discussed how the offerings will provide key competitive positioning against larger incumbents in the software project management space. Clubhouse has long competed with Atlassian’s project management tool “Jira,” but now the company is doubling down by launching Clubhouse Write, which will compete head-on with Atlassian’s team collaboration product “Confluence.”
According to recent Atlassian investor presentations, Jira and Confluence make up the lion’s share of Atlassian’s business and revenues. And with Atlassian’s market capitalization of ~$30 billion, Clubhouse has its sights set on what it views as a significant market share opportunity.
According to Clubhouse, the company believes it’s in pole position to capture a serious chunk of Atlassian’s foothold, given it designed its two products to have tighter integration than the legacy platforms, and since Clubhouse is essentially providing free versions of what many are already paying for to date.
And while Atlassian is far from the only competitor in the cluttered project management space, few if any competing platforms are offering a full project tool kit for free, according to the company. Clubhouse is also encouraged by the strong support it has received from the engineering community to date. In a previous interview with TechCrunch’s Danny Crichton, the company told TechCrunch it had reached at least 700 enterprise customers using the platform before hiring any sales reps, and users of the platform already include Nubank, Dataiku and Atrium, amongst thousands of others.
Clubhouse has ambitious plans to further expand its footprint, having raised $16 million to date through its Series A, according to Crunchbase, with investments from a long list of Silicon Valley mainstays, including Battery Ventures, Resolute Ventures, Lerer Hippeau, RRE Ventures, BoxGroup and others.
A former CTO himself, Clubhouse co-founder and CEO Kurt Schrader is intimately familiar with the opacity in product development that frustrates engineers and complicates release schedules. Schrader and Clubhouse CMO Mitch Wainer believe Clubhouse can maintain its organic growth by staying hyperfocused on designing for product managers and creating simple workflows that keep engineers happy. According to Schrader, the company ultimately wants to be the “default [destination] for modern software teams to plan and build software.”
“Clubhouse is the best software project management app in the world,” he said. “We want all teams to have access to a world-class tool from day one whether it’s a 5 or 5,000 person team.”
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Startups Weekly: Squad’s screen-shares and Slack’s swastika
We’re three weeks into January. We’ve recovered from our CES hangover and, hopefully, from the CES flu. We’ve started writing the correct year, 2019, not 2018.
Venture capitalists have gone full steam ahead with fundraising efforts, several startups have closed multi-hundred million dollar rounds, a virtual influencer raised equity funding and yet, all anyone wants to talk about is Slack’s new logo… As part of its public listing prep, Slack announced some changes to its branding this week, including a vaguely different looking logo. Considering the flack the $7 billion startup received instantaneously and accusations that the negative space in the logo resembled a swastika — Slack would’ve been better off leaving its original logo alone; alas…
On to more important matters.
Rubrik more than doubled its valuation
The data management startup raised a $261 million Series E funding at a $3.3 billion valuation, an increase from the $1.3 billion valuation it garnered with a previous round. In true unicorn form, Rubrik’s CEO told TechCrunch’s Ingrid Lunden it’s intentionally unprofitable: “Our goal is to build a long-term, iconic company, and so we want to become profitable but not at the cost of growth,” he said. “We are leading this market transformation while it continues to grow.”
Deal of the week: Knock gets $400M to take on Opendoor
Will 2019 be a banner year for real estate tech investment? As $4.65 billion was funneled into the space in 2018 across more than 350 deals and with high-flying startups attracting investors (Compass, Opendoor, Knock), the excitement is poised to continue. This week, Knock brought in $400 million at an undisclosed valuation to accelerate its national expansion. “We are trying to make it as easy to trade in your house as it is to trade in your car,” Knock CEO Sean Black told me.
While we’re on the subject of VCs’ favorite industries, TechCrunch cybersecurity reporter Zack Whittaker highlights some new data on venture investment in the industry. Strategic Cyber Ventures says more than $5.3 billion was funneled into companies focused on protecting networks, systems and data across the world, despite fewer deals done during the year. We can thank Tanium, CrowdStrike and Anchorfree’s massive deals for a good chunk of that activity.
Send me tips, suggestions and more to kate.clark@techcrunch.com or @KateClarkTweets.
I would be remiss not to highlight a slew of venture firms that made public their intent to raise new funds this week. Peter Thiel’s Valar Ventures filed to raise $350 million across two new funds and Redpoint Ventures set a $400 million target for two new China-focused funds. Meanwhile, Resolute Ventures closed on $75 million for its fourth early-stage fund, BlueRun Ventures nabbed $130 million for its sixth effort, Maverick Ventures announced a $382 million evergreen fund, First Round Capital introduced a new pre-seed fund that will target recent graduates, Techstars decided to double down on its corporate connections with the launch of a new venture studio and, last but not least, Lance Armstrong wrote his very first check as a VC out of his new fund, Next Ventures.
More money goes toward scooters
In case you were concerned there wasn’t enough VC investment in electric scooter startups, worry no more! Flash, a Berlin-based micro-mobility company, emerged from stealth this week with a whopping €55 million in Series A funding. Flash is already operating in Switzerland and Portugal, with plans to launch into France, Italy and Spain in 2019. Bird and Lime are in the process of raising $700 million between them, too, indicating the scooter funding extravaganza of 2018 will extend into 2019 — oh boy!
- Niantic finally closed its Series C with $245 million in capital commitments and a lofty $4 billion valuation.
- Outdoorsy, which connects customers with underused RVs, raised $50 million in Series C funding led by Greenspring Associates, with participation from Aviva Ventures, Altos Ventures, AutoTech Ventures and Tandem Capital.
- Ciitizen, a developer of tools to help cancer patients organize and share their medical records, has raised $17 million in new funding in a round led by Andreessen Horowitz.
- Footwear startup Birdies — no, I don’t mean Allbirds or Rothy’s — brought in an $8 million Series A led by Norwest Venture Partners, with participation from Slow Ventures and earlier investor Forerunner Ventures.
- And Brud, the company behind the virtual celebrity Lil Miquela, is now worth $125 million with new funding.
TechCrunch’s Josh Constine introduced readers to Squad this week, a screensharing app for social phone addicts.
If you enjoy this newsletter, be sure to check out TechCrunch’s venture-focused podcast, Equity. In this week’s episode, available here, Crunchbase editor-in-chief Alex Wilhelm and I marveled at the dollars going into scooter startups, discussed Slack’s upcoming direct listing and debated how the government shutdown might impact the IPO market.
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Trove Lets You Customize Gold and Silver Jewelry Using 3D Printing
Launching today, Trove is a platform that lets users customize and buy personalized, 3D-printed jewelry. Based in NYC, the company has raised a $640k seed round from Resolute Ventures and Uprise Ventures. Although 3D printing has started to become a viable way to manufacture products in certain industries, the technology hasn’t yet become a serious manufacturing method for most… Read More
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