project management

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EverAfter closes $13M to help companies ride off into the sunset with their customers

EverAfter secured $13 million in seed funding to continue developing its no-code customer-facing tool that streamlines onboarding and retention and enables business-to-business clients to embed personalized customer portals within any product.

The Tel Aviv-based company was founded in 2020 by Noa Danon and Tal Shemesh. CEO Danon, who comes from a project management background, said they saw a disconnect between the user and product experience.

The company’s name, EverAfter, comes from the concept that in SaaS companies, someone has to be in charge of the “EverAfter,” with customers, even as the relationship changes, Danon told TechCrunch.

Via its no-code platform, customer success teams are able to build a website in weeks using drop-and-drag widgets like training materials, timelines, task management and meeting summaries, and then configure what each user sees. Then there is a snippet of code that is embedded into the product.

EverAfter also integrates with existing customer relationship management, project management and service ticket tools, while also updating Salesforce and HubSpot directly through an interface.

“It’s like the customer owns a piece of real estate inside the product,” Danon said.

TLV Partners and Vertex Ventures co-led the round and were joined by angel investors Benny Shneider, Zohar Gilon and Amit Gilon.

Yanai Oron, general partner at Vertex Ventures, said he is seeing best-in-breed companies try to solve customer churn or improve the relationship process on their own and failing, which speaks to the complexity of the problem.

Startups in this space are coming online and raising money, but with EverAfter, they are differentiating themselves by not only putting a dashboard on their product, but launching with the capabilities to manage thousands of customers using the product, he added.

“I’ve been tracking the customer success space over the past few years, and it is a growing field with the least sophisticated tools,” Oron said. “During COVID, companies realized it was easier to retain customers rather than get new ones. We are all used to more self-service and wanting to get the answer ourselves, and customers are the same. Companies also started to be more at ease in letting customers develop things on their own and leave R&D departments to do other things.”

Clients include Taboola, AppsFlyer and Verbit, with Verbit reporting its company’s customer success managers save 10 hours a week managing ongoing customer communication by using EverAfter, Danon added. This comes as CallMiner reports that unplanned customer churn costs companies $35.3 billion in the U.S. alone.

EverAfter offers both customer success and partner management software and clients can choose a high-touch service or kits and templates for self-service.

The new funding will enable the company to focus on integration and expansion into additional use cases. Since being founded, EverAfter has grown to 20 employees and 30 customers. The founders also want to utilize the data they are collecting on what works and doesn’t work for each customer.

“There are so many interesting things that happen between companies and customers, from onboarding to business reviews, and we are going to expand on those,” Danon said. “We want to be the first thing companies put inside their product to figure out the relationship between customers and customer success teams and managers.”

 

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Forecast nabs $19M for its AI-based approach to project management and resource planning

Project management has long been a people-led aspect of the workplace, but that has slowly been changing. Trends in automation, big data and AI have not only ushered in a new wave of project management applications, but they have led to a stronger culture of people willing to use them. Today, one of the startups building a platform for the next generation of project management is announcing some funding — a sign of the traction it’s getting in the market.

Forecast, a platform and startup of the same name that uses AI to help with project management and resource planning — put simply, it uses artificial intelligence to both “read” and integrate data from different enterprise applications in order to build a bigger picture of the project and potential outcomes — has raised $19 million to continue building out its business.

The company plans to use some of the funding to expand to the U.S., and some to continue building out its platform and business, headquartered in London with a development office also in Copenhagen.

This funding, a Series A, comes less than a year after the startup’s commercial launch, and it was led by Balderton Capital, with previous investors Crane Ventures Partners, SEED Capital and Heartcore also participating.

Forecast closed a seed round in November 2019 and then launched just as the pandemic was kicking off. It was a time when some projects were indeed put on ice, but others that went ahead did so with more caution on all sorts of fronts — financial, organizational and technical. It turned out to be a “right place, right time” moment for Forecast, a tool that plays directly into providing a technical platform to manage all of that in a better way, and it tripled revenues during the year. Its customers include the likes of the NHS, the Red Cross, Etain and more. It says over 150,000 projects have been created and run through its platform to date.

Project management — the process of planning what you need to do, assigning resources to the task and tracking how well all of that actually goes to plan — has long been stuck between a rock and a hard place in the world of work.

It can be essential to getting things done, especially when there are multiple departments or stakeholders involved; yet it’s forever an inexact science that often does not reflect all the complexities of an actual project, and therefore may not be as useful as it could or should be.

This was a predicament that founder and CEO Dennis Kayser knew all too well, having been an engineer and technical lead on a number of big projects himself. His pedigree is an interesting one: One of his early jobs was as a developer at Varien, where he built the first version of Magento. (The company was eventually rebranded as Magento and then acquired by eBay, then spun out, then acquired again, this time by Adobe for nearly $1.7 billion, and is now a huge player in the world of e-commerce tools.) He also spent years as a consultant at IBM, where among other things he helped build and formulate the first versions of ikea.com.

In those and other projects, he saw the pitfalls of project management not done right — not just in terms of having the right people on a project at the right time, but the resource planning needed, better calculations of financial outcomes in the event of a decision going one way or the other, and so on.

He didn’t say this outright, but I’m sure one of the points of contention was the fact that the first ikea.com site didn’t actually have any e-commerce in it, just a virtual window display of sorts. That was because Ikea wanted to keep people shopping in its stores, away from the efficiency of just buying the one thing you actually need and not the 10 you do not. Yes, there are plenty of ways now of recirculating people to buy more when you select one item for a shopping cart — something the likes of Amazon has totally mastered — but this was years ago when there was still even more opportunities for innovation than there are now. All of this is to say that you might very reasonably argue that had there been better project managing and resource planning tools to give forecasts of potential outcomes of one or another route taken, people advocating for a different approach could have made their case better. And maybe Ikea would have jumped on board with digital commerce far sooner than it did.

“Typically you get a lot of spreadsheets, people scattered across different tools that include accounting, CRM, Gitlab and more,” Kayser said.

That became the impetus for trying to build something that can take all of that into account and make a project management tool that — rather than just being a way of accounting to a higher-up, or reflecting only what someone can be bothered to update in the system — something that can help a team.

“Connecting everything into our engine, we leverage data to understand what they are working on and what is the right thing to be working on, what the finances are looking like,” he continued. “So if you work in product, you can plan out who is where, and what resourcing you need, what kind of people and skills you require.” This is a more dynamic progression of some of the other newer tools that are being used for project management today, targeting, in his words, “people who graduate from Monday and Asana who need something more robust, either because they have too many people working on a project or because it’s too complicated, there is just too much stuff to handle.”

More legacy tools he said that are used include Oracle “to some degree” and Mavenlink, which he describes as possibly Forecast’s closest competitor, “but its platform is aging.”

Currently the Forecast platform has some 26 integrations of popular tools used for projects to produce its insights and intelligence, including Salesforce, Gitlab, Google Calendar, and, as it happens, Asana. But given how fragmented the market is, and the signals one might gain from any number of other resources and apps, I suspect that this list will grow as and when its customers need more supported, or Forecast works out what can be gleaned from different places to paint an even more accurate picture.

The result may not ever replace an actual human project manager, but certainly starts to then look like a “digital twin” (a phrase I have been hearing more and more these days) that will definitely help that person, and the rest of the team, work in a smarter way.

“We are really excited to be an early investor in Forecast,” said James Wise, a partner at Balderton Capital, in a statement. “We share their belief that the next generation of SaaS products will be more than just collaboration tools, but use machine learning to actively solve problems for their users. The feedback we got from Forecast’s customers was quite incredible, both in their praise for the platform and in how much of a difference it had already made to their operations. We look forward to supporting the company to scale this impact going forward.”

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Citrix is acquiring Wrike from Vista for $2.25B

Citrix announced today that it plans to acquire Wrike, a SaaS project management platform, from Vista Equity Partners for $2.25 billion. Vista bought the company just two years ago.

Citrix, which is best known for its digital workspaces, sees this as a good match, especially at a time when employees have been forced to work from home because of the pandemic. Combining the two companies produces a powerful approach, one that didn’t escape Citrix CEO and president David Henshall.

“Together, Citrix and Wrike will deliver the solutions needed to power a cloud-delivered digital workspace experience that enables teams to securely access the resources and tools they need to collaborate and get work done in the most efficient and effective way possible across any channel, device or location,” Henshall said in a statement.

Andrew Filev, founder and CEO at Wrike, who has managed the company through these multiple changes and remains at the helm, believes his company has landed in a good spot with the Citrix purchase.

“First, as part of the Citrix family we will be able to scale our product and accelerate our roadmap to deliver capabilities that will help our customers get more from their Wrike investment. We have always listened to our customers and have built our product based on their feedback — now we will be able to do more of that, faster,” Filev wrote in a company blog post announcing the deal, stating a typical argument from CEOs of acquired companies.

The startup reports $140 million ARR, growing at 30% annually, so that comes out to approximately 16x its present-day revenue, which is the price companies are generally paying for acquisitions these days. However, as Wrike expects to reach $180 million to $190 million in ARR this year, the company’s sale price could look like a bargain in a few years’ time if the projections come to pass.

The price was not revealed in the 2018 sale, but it surely feels like a big win for Vista. Consider that Wrike has previously raised just $26 million.

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Dropbox shifts business product focus to remote work with Spaces update

In a September interview at TechCrunch Disrupt, Dropbox co-founder and CEO Drew Houston talked about how the pandemic had forced the company to rethink what work means, and how his company is shifting with the new requirements of a work-from-home world. Today, the company announced broad changes to Dropbox Spaces, the product introduced last year, to make it a collaboration and project management tool designed with these new requirements in mind.

Dropbox president Timothy Young says that the company has always been about making it easy to access files wherever you happen to be and whatever device you happen to be on, whether that was in a consumer or business context. As the company has built out its business products over the last several years, that involved sharing content internally or externally. Today’s announcement is about helping teams plan and execute around the content you create with a strong project focus.

“Now what we’re basically trying to do is really help distributed teams stay organized, collaborate together and keep moving along, but also do so in a really secure way and support IT, administrators and companies with some features around that as well, while staying true to Dropbox principles,” Young said.

This involves updating Spaces to be a full-fledged project management tool designed with a distributed workforce in mind. Spaces connects to other tools like your calendar, people directory, project management software — and, of course, files. You can create a project, add people and files, then set up a timeline and assign and track tasks, In addition, you can access meetings directly from Spaces and communicate with team members, who can be inside or outside the company.

Houston suggested in his September interview a product like this could be coming when he said:

Back in March we started thinking about this, and how [the rapid shift to distributed work] just kind of happened. It wasn’t really designed. What if you did design it? How would you design this experience to be really great? And so starting in March we reoriented our whole product road map around distributed work.

Along these same lines, Young says the company itself plans to continue to be a remote-first company even after the pandemic ends, and will continue to build tools to make it easier to collaborate and share information with that personal experience in mind.

Today’s announcement is a step in that direction. Dropbox Spaces has been in private beta and should be available at the beginning of next year.

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Wrike launches new AI tools to keep your projects on track

Project management service Wrike today announced at its user conference a major update to its platform that includes a lot of new AI smarts for keeping individual projects on track and on time, as well as new solutions for marketers and project management offices in large corporations. In addition, the company also launched a new budgeting feature and tweaks to the overall user experience.

The highlight of the launch, though, is, without doubt, the launch of the new AI and machine learning capabilities in Wrike . With more than 20,000 customers and over 2 million users on the platform, Wrike has collected a trove of data about projects that it can use to power these machine learning models.

Image Credits: Wrike

The way Wrike is now using AI falls into three categories: project risk prediction, task prioritization and tools for speeding up the overall project management workflow.

Figuring out the status of a project and knowing where delays could impact the overall project is often half the job. Wrike can now predict potential delays and alert project and team leaders when it sees events that signal potential issues. To do this, it uses basic information like start and end dates, but more importantly, it looks at the prior outcomes of similar projects to assess risks. Those predictions can then be fed into Wrike’s automation engine to trigger actions that could mitigate the risk to the project.

Task prioritization does what you would expect and helps you figure out what you should focus on right now to help a project move forward. No surprises there.

What is maybe more surprising is that the team is also launching voice commands (through Siri on iOS) and Gmail-like smart replies (in English for iOS and Android). Those aren’t exactly core features of a project management tool, but as the company notes, these features help remove the overall friction and reduce latencies. Another new feature that falls into this category is support for optical character recognition to allow you to scan printed and handwritten notes from your phones and attach them to tasks (iOS only).

“With more employees working from home, work and personal life are becoming intertwined,” the company argues. “As workers use AI in their personal lives, team managers and everyday users expect the smarts they’re accustomed to in consumer devices and apps to help them manage their work as well. Wrike Work Intelligence is the most comprehensive machine learning foundation that taps into tens of millions of work-related user engagements to power cross-functional collaboration to help organizations achieve operational efficiency, create new opportunities and accelerate digital transformation. Teams can focus on the work that matters most, predict and minimize delays, and cut communication latencies.”

Image Credits: Wrike

The other major new feature — at least if you’re in digital marketing — is Wrike’s new ability to pull in data about your campaigns from about 50 advertising, marketing automation and social media tools, which is then displayed inside the Wrike experience. In a fast-moving field, having all that data at your fingertips and right inside the tool where you think about how to manage these projects seems like a smart idea.

Image Credits: Wrike

Somewhat related, Wrike’s new budgeting feature also now makes it easier for teams to keep their projects within budget, using a new built-in rate card to manage project pricing and update their financials.

“We use Wrike for an extensive project management and performance metrics system,” said Shannon Buerk, the CEO of engage2learn, which tested this new budgeting tool. “We have tried other PM systems and have found Wrike to be the best of all worlds: easy to use for everyone and savvy enough to provide valuable reporting to inform our work. Converting all inefficiencies into productive time that moves your mission forward is one of the keys to a culture of engagement and ownership within an organization, even remotely. Wrike has helped us get there.”

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Odoo grabs $90M to sell more SMEs on its business app suite

Belgium-based all-in-one business software maker Odoo, which offers an open source version as well as subscription-based enterprise software and SaaS, has taken in $90 million led by a new investor: Global growth equity investor Summit Partners.

The funds have been raised via a secondary share sale. Odoo’s executive management team and existing investor SRIW and its affiliate Noshaq also participated in the share sale by buying stock — with VC firms Sofinnova and XAnge selling part of their shares to Summit Partners and others.

Odoo is largely profitable and grows at 60% per year with an 83% gross margin product; so, we don’t need to raise money,” a spokeswoman told us. “Our bottleneck is not the cash but the recruitment of new developers, and the development of the partner network.

“What’s unusual in the deal is that existing managers, instead of cashing out, purchased part of the shares using a loan with banks.”

The 2005-founded company — which used to go by the name of OpenERP before transitioning to its current open core model in 2015 — last took in a $10M Series B back in 2014, per Crunchbase.

Odoo offers some 30 applications via its Enterprise platform — including ERP, accounting, stock, manufacturing, CRM, project management, marketing, human resources, website, eCommerce and point-of-sale apps — while a community of ~20,000 active members has contributed 16,000+ apps to the open source version of its software, addressing a broader swathe of business needs.

It focuses on the SME business apps segment, competing with the likes of Oracle, SAP and Zoho, to name a few. Odoo says it has in excess of 4.5 million users worldwide at this point, and touts revenue growth “consistently above 50% over the last ten years”.

Summit Partners told us funds from the secondary sale will be used to accelerate product development — and for continued global expansion.

“In our experience, traditional ERP is expensive and frequently fails to adapt to the unique needs of dynamic businesses. With its flexible suite of applications and a relentless focus on product, we believe Odoo is ideally positioned to capture this large and compelling market opportunity,” said Antony Clavel, a Summit Partners principal who has joined the Odoo board, in a supporting statement.

Odoo’s spokeswoman added that part of the expansion plan includes opening an office in Mexico in January, and another in Antwerpen, Belgium, in Q3.

This report was updated with additional comment

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Move over Slack — Space is a new project management platform for developers

While file sharing, time tracking, email integration, Gantt charts and budget management are usually some of the most requested features in the average project management platform, we still have a proliferation of tools taking a multiplicity of approaches to the problem of just managing something.

Most people in tech are by now familiar with Slack, Asana, Notion, Trello, Azure DevOps, GitLab and GitHub. But the sector is still booming. Last month, Microsoft Teams had more than 20 million active users, up from 13 million in July. Slack reported more than 10 million daily active users in the second quarter. Adobe just launched a collaboration tool, Notion is super hot, Frame.io raised $50 million and Microsoft has Fluid. Even WordPress is getting in on the act.

(When is someone going to make something for journalists? Oh, we’re poor. I forgot).

And yet. And yet… project management for developers remains a rising area for startups.

Now a new product has been launched to address this space. And how ironic is it that’s called Space?

Space is billed as an integrated team environment that provides a toolset that combines into a single platform messaging, team and project management, internal blogs, meeting scheduling and software development processes.

It’s now available for early users, who will get an Organization plan free of charge. This includes 25 GB storage per user, a monthly limit of 10,000 CI credits and 125 GB data transfer per user.

With Space, all the data a team needs to work is stored in one place, while software development tools (source code management, code review and browsing, continuous integration, delivery and deployment, package repositories, issue tracking, planning tools and project documentation) are integrated with communication and identity support.

The idea is that any workflow can be automated, from onboarding new employees to configuring rules for merging requests to CI/CD pipelines. You also can schedule meetings, projects, tasks, commits, code reviews, etc.

Space is a bootstrapped spin-out from JetBrains, the company behind Kotlin, a semi-official language of Android. While Java is the official language of Android development, it has a steep learning curve. When JetBrains created Kotlin, it was so successful that it became a secondary “official” Java language. So, in theory, they ought to know their stuff.

JetBrains CEO Maxim Shafirov says “Most digital collaboration environments are in fact a mixed bag of solutions tackling different problems, from development tools to task management ones. This leaves people switching tools and tabs, manually copying information, and generally losing time and creative flow. JetBrains Space is changing this — and thus changing the foundation of creative work, software development included.”

JetBrains Space is available through a subscription model with a freemium starting tier, while the paid plans start at $8 per active user per month. The ultimate goal for Space is to provide a unified company-wide platform expanded to a wider range of creative teams, including designers, marketers, sales, accounting and more.

Time will tell if Space takes off (LOL) and can start to put the heat on products like Slack. As a Slack hater, I do hope so.

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Why Notion is staying small as its valuation gets bigger

Work tools startup Notion, which recently reached a reported $800 million valuation, isn’t on the verge of a big SoftBank round. In fact, COO Akshay Kothari says the startup has “never felt like if we had more money we could grow faster.”

The company, centered around an app that helps non-developers build collaboration tools, has more than one million users and has scaled its product quickly despite having a team of just 27.

I wrote about the company’s partnership with some of tech’s top accelerators and venture capital firms last month. People are very curious about this small company and how it is run, so here’s more from my recent interview with COO Akshay Kothari in which we discussed the hyped startup’s philosophy of staying small and some of the challenges it may have ahead with this brand of thinking as competitors are raising massive sums.

This interview has been edited for length and clarity.

Notion COO Akshay Kothari (Photo: Notion)

Notion COO Akshay Kothari (Photo: Notion)

Where does your story begin with Notion? Give me a snapshot of where the team is now.

Akshay Kothari: [Notion co-founders Ivan Zhao and Simon Last] started Notion six years ago and that’s when I invested. I had sold my previous company and I had this newfound money that I didn’t know what to do with. I invested in Notion, so that’s my connection.

We were kind of in research mode for many years trying to uncover what the market needs were. We launched about two years ago; 1.0 was just notes that you could take and a wiki so that you could collaborate with people. And then last year we launched databases and that was the 2.0 version, which kind of seemed like an inflection point, where now you could not only have your notes and your wiki, but also manage your tasks, manage your projects, manage candidates and recruiting, all in a single tool.

Over the last year and a half, the company has grown extremely fast. I joined about a year ago, there were about 10 people at the beginning of this year and now we’re close to 30. It’s still a really small engineering team. We’re 9 engineers, we don’t have any product managers, and we’re 2 designers. So there are about 10 people that are building the product, and 10 people on community and support teams, something that we’ve invested very heavily in. We’re starting to have a sales and marketing team. We have 2 people in marketing and 2 people in sales. That all rounds up to about 27 which is where we are now.

Since you joined do you think the idea has shifted at all?

In terms of the original idea, we were thinking about how people who didn’t know how to code could build things like tools and software that were really useful. I guess the only realization has been that not everyone wakes up wanting to build software, but everyone wakes to solve problems. That was the pivot to focusing on notes, wikis and tasks, because that’s actually something that every team needs.

Are those needs universal for big and small teams?

For the first 100 people you can actually do a lot with Notion. With 30 people, we pretty much run the entire company, except for using Slack for internal communication and Intercom for external communication like talking to customers. Everything else is actually on Notion, like our application tracking system for recruiting inside Notion, our sales CRM is in Notion, our wiki obviously is, our project management as well — no, we don’t use Jira.

For sub-100 businesses, you actually don’t need another tool. When you get to hundreds of people what tends to happens is that some person or some team tends to have a preference for a specific tool. In those situations, Notion plays well with other tools. You can embed things easily. So let’s say Excel or Google Sheets is something that you want to use, you can just embed that inside Notion. So Notion becomes this kind of central nervous system for all of the work that people are doing.

Building on that, one of the things we haven’t done is we don’t do synchronous communication so we’ve stayed away from that because I feel like people like using Slack. On Slack, you can’t actually collaborate on a project… Notion has become a place where you can actually do a lot of your work alongside the synchronous communication.

So, no interest in building a chat or video chat product?

Not in the near term. I think Slack is one of those enterprise tools that people at companies actually like. For a lot of these other tools, we just have to use it, not because we love it but because that that’s what exists.

Notion HQ

Notion’s headquarters (Photo: Notion)

What are the barriers for satisfying the customers with 100+ employees?

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Startups Weekly: Understanding Uber’s latest fintech play

Hello and welcome back to Startups Weekly, a weekend newsletter that dives into the week’s noteworthy startups and venture capital news. Before I jump into today’s topic, let’s catch up a bit. Last week, I wrote about how SoftBank is screwing up. Before that, I noted All Raise’s expansion, Uber the TV show and the unicorn from down under.

Remember, you can send me tips, suggestions and feedback to kate.clark@techcrunch.com or on Twitter @KateClarkTweets. If you don’t subscribe to Startups Weekly yet, you can do that here.


Uber Head of Payments Peter Hazlehurst addresses the audience during an Uber products launch event in San Francisco, California, on September 26, 2019. (Photo by Philip Pacheco / AFP) (Photo credit should read PHILIP PACHECO/AFP/Getty Images)

The sheer number of startup players moving into banking services is staggering,” writes my Crunchbase News friends in a piece titled “Why Is Every Startup A Bank These Days.”

I’ve been asking myself the same question this year, as financial services business like Brex, Chime, Robinhood, Wealthfront, Betterment and more raise big rounds to build upstart digital banks. North of $13 billion venture capital dollars have been invested in U.S. fintech companies so far in 2019, up from $12 billion invested in 2018.

This week, one of the largest companies to ever emerge from the Silicon Valley tech ecosystem, Uber, introduced its team focused on developing new financial products and technologies. In a vacuum, a multibillion-dollar public company with more than 22,000 employees launching one new team is not big news. Considering investment and innovation in fintech this year, Uber’s now well-documented struggles to reach profitability and the company’s hiring efforts in New York, a hotbed for financial aficionados, the “Uber Money” team could indicate much larger fintech ambitions for the ride-hailing giant.

As it stands, the Uber Money team will be focused on developing real-time earnings for drivers accessed through the Uber debit account and debit card, which will itself see new features, like 3% or more cash back on gas. Uber Wallet, a digital wallet where drivers can more easily track their earnings, will launch in the coming weeks too, writes Peter Hazlehurst, the head of Uber Money.

This is hardly Uber’s first major foray into financial services. The company’s greatest feature has always been its frictionless payments capabilities that encourage riders and eaters to make purchases without thinking. Uber’s even launched its own consumer credit card to get riders cash back on rides. It’s no secret the company has larger goals in the fintech sphere, and with 100 million “monthly active platform consumers” via Uber, Uber Eats and more, a dedicated path toward new and better financial products may not only lead to happier, more loyal drivers but a company that’s actually, one day, able to post a profit.


VC deals


Meet me in Berlin

The TechCrunch team is heading to Berlin again this year for our annual event, TechCrunch Disrupt Berlin, which brings together entrepreneurs and investors from across the globe. We announced the agenda this week, with leading founders including Away’s Jen Rubio and UiPath’s Daniel Dines. Take a look at the full agenda.

I will be there to interview a bunch of venture capitalists, who will give tips on how to raise your first euros. Buy tickets to the event here.


Listen to Equity

This week on Equity, I was in studio while Alex was remote. We talked about a number of companies and deals, including a new startup taking on Slack, Wag’s woes and a small upstart disrupting the $8 billion nail services industry. Listen to the episode here.

Equity drops every Friday at 6:00 am PT, so subscribe to us on iTunesOvercast and all the casts.

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Clubhouse announces new collaboration tool and free version of its project management platform

Clubhouse — the software project management platform focused on team collaboration, workflow transparency and ease of integration — is taking another big step toward its goal of democratizing efficient software development.

Traditionally, legacy project management programs in software development can often appear like an engineer feeding frenzy around a clunky stack of to-dos. Engineers have limited clarity into the work being done by other members of their team or into project tasks that fall outside of their own silo.

Clubhouse has long been focused on easing the headaches of software development workflows by providing full visibility into the status of specific tasks, the work being done by all team members across a project, as well as higher-level project plans and goals. Clubhouse also offers easy integration with other development tools as well as its own API to better support the cross-functionality a new user may want.

Today, Clubhouse released a free version of its project management platform that offers teams of up to 10 people unlimited access to the product’s full suite of features, as well as unlimited app integrations.

The company also announced it will be launching an engineer-focused collaboration and documentation tool later this year, which will be fully integrated with the Clubhouse project management product. The new product, dubbed “Clubhouse Write,” is currently in beta (you can request early access here), but will allow development teams to collaborate, organize and comment on project documentation in real time, enabling further inter-team communication and a more open workflow.

The broader mission behind the Clubhouse Write tool and the core product’s free plan is to support more key functions in the development process for more people, ultimately making it easier for anyone to start dynamic and distributed software teams and ideate on projects.

write screenshot

“Clubhouse Write” beta version (image via Clubhouse)

In an interview with TechCrunch, Clubhouse also discussed how the offerings will provide key competitive positioning against larger incumbents in the software project management space. Clubhouse has long competed with Atlassian’s project management tool “Jira,” but now the company is doubling down by launching Clubhouse Write, which will compete head-on with Atlassian’s team collaboration product “Confluence.”

According to recent Atlassian investor presentations, Jira and Confluence make up the lion’s share of Atlassian’s business and revenues. And with Atlassian’s market capitalization of ~$30 billion, Clubhouse has its sights set on what it views as a significant market share opportunity.

According to Clubhouse, the company believes it’s in pole position to capture a serious chunk of Atlassian’s foothold, given it designed its two products to have tighter integration than the legacy platforms, and since Clubhouse is essentially providing free versions of what many are already paying for to date.

And while Atlassian is far from the only competitor in the cluttered project management space, few if any competing platforms are offering a full project tool kit for free, according to the company. Clubhouse is also encouraged by the strong support it has received from the engineering community to date. In a previous interview with TechCrunch’s Danny Crichton, the company told TechCrunch it had reached at least 700 enterprise customers using the platform before hiring any sales reps, and users of the platform already include Nubank, Dataiku and Atrium, amongst thousands of others.

Clubhouse has ambitious plans to further expand its footprint, having raised $16 million to date through its Series A, according to Crunchbase, with investments from a long list of Silicon Valley mainstays, including Battery Ventures, Resolute Ventures, Lerer Hippeau, RRE Ventures, BoxGroup and others.

A former CTO himself, Clubhouse co-founder and CEO Kurt Schrader is intimately familiar with the opacity in product development that frustrates engineers and complicates release schedules. Schrader and Clubhouse CMO Mitch Wainer believe Clubhouse can maintain its organic growth by staying hyperfocused on designing for product managers and creating simple workflows that keep engineers happy. According to Schrader, the company ultimately wants to be the “default [destination] for modern software teams to plan and build software.”

“Clubhouse is the best software project management app in the world,” he said. “We want all teams to have access to a world-class tool from day one whether it’s a 5 or 5,000 person team.”

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