privacy
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Mark Zuckerberg: “The future is private”. Sundar Pichai: ~The present is private~. While both CEO’s made protecting user data a central theme of their conference keynotes this month, Facebook’s product updates were mostly vague vaporware while Google’s were either ready to ship or ready to demo. The contrast highlights the divergence in strategy between the two tech giants.
For Facebook, privacy is a talking point meant to boost confidence in sharing, deter regulators, and repair its battered image. For Google, privacy is functional, going hand-in-hand with on-device data processing to make features faster and more widely accessible.
Everyone wants tech to be more private, but we must discern between promises and delivery. Like “mobile”, “on-demand”, “AI”, and “blockchain” before it, “privacy” can’t be taken at face value. We deserve improvements to the core of how our software and hardware work, not cosmetic add-ons and instantiations no one is asking for.
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At Facebook’s F8 last week, we heard from Zuckerberg about how “Privacy gives us the freedom to be ourselves” and he reiterated how that would happen through ephemerality and secure data storage. He said Messenger and Instagram Direct will become encrypted…eventually…which Zuckerberg had already announced in January and detailed in March. We didn’t get the Clear History feature that Zuckerberg made the privacy centerpiece of his 2018 conference, or anything about the Data Transfer Project that’s been silent for the 10 months since it’s reveal.
What users did get was a clumsy joke from Zuckerberg about how “I get that a lot of people aren’t sure that we’re serious about this. I know that we don’t exactly have the strongest reputation on privacy right now to put it lightly. But I’m committed to doing this well.” No one laughed. At least he admitted that “It’s not going to happen overnight.”
But it shouldn’t have to. Facebook made its first massive privacy mistake in 2007 with Beacon, which quietly relayed your off-site ecommerce and web activity to your friends. It’s had 12 years, a deal with the FTC promising to improve, countless screwups and apologies, the democracy-shaking Cambridge Analytica scandal, and hours of being grilled by congress to get serious about the problem. That makes it clear that if “the future is private”, then the past wasn’t. Facebook is too late here to receive the benefit of the doubt.
At Google’s I/O, we saw demos from Pichai showing how “our work on privacy and security is never done. And we want to do more to stay ahead of constantly evolving user expectations.” Instead of waiting to fall so far behind that users demand more privacy, Google has been steadily working on it for the past decade since it introduced Chrome incognito mode. It’s changed directions away from using Gmail content to target ads and allowing any developer to request access to your email, though there are plenty of sins to atone for. Now when the company is hit with scandals, it’s typically over its frightening efficiency as with its cancelled Project Maven AI military tech, not its creepiness.
Google made more progress on privacy in low-key updates in the runup to I/O than Facebook did on stage. In the past month it launched the ability to use your Android device as a physical security key, and a new auto-delete feature rolling out in the coming weeks that erases your web and app activity after 3 or 18 months. Then in its keynote today, it published “privacy commitments” for Made By Google products like Nest detailing exactly how they use your data and your control over that. For example, the new Nest Home Max does all its Face Match processing on device so facial recognition data isn’t sent to Google. Failing to note there’s a microphone in its Nest security alarm did cause an uproar in February, but the company has already course-corrected

That concept of on-device processing is a hallmark of the new Android 10 Q operating system. Opening in beta to developers today, it comes with almost 50 new security and privacy features like TLS 1.3 support and Mac address randomization. Google Assistant will now be better protected, Pichai told a cheering crowd. “Further advances in deep learning have allowed us to combine and shrink the 100 gigabyte models down to half a gigabyte — small enough to bring it onto mobile devices.” This makes Assistant not only more private, but fast enough that it’s quicker to navigate your phone by voice than touch. Here, privacy and utility intertwine.
The result is that Google can listen to video chats and caption them for you in real-time, transcribe in-person conversations, or relay aloud your typed responses to a phone call without transmitting audio data to the cloud. That could be a huge help if you’re hearing or vision impaired, or just have your hands full. A lot of the new Assistant features coming to Google Pixel phones this year will even work in Airplane mode. Pichai says that “Gboard is already using federated learning to improve next word prediction, as well as emoji prediction across 10s of millions of devices” by using on-phone processing so only improvements to Google’s AI are sent to the company, not what you typed.

Google’s senior director of Android Stephanie Cuthbertson hammered the idea home, noting that “On device machine learning powers everything from these incredible breakthroughs like Live Captions to helpful everyday features like Smart Reply. And it does this with no user input ever leaving the phone, all of which protects user privacy.” Apple pioneered much of the on-device processing, and many Google features still rely on cloud computing, but it’s swiftly progressing.
When Google does make privacy announcements about things that aren’t about to ship, they’re significant and will be worth the wait. Chrome will implement anti-fingerprinting tech and change cookies to be more private so only the site that created them can use them. And Incognito Mode will soon come to the Google Maps and Search apps.

Pichai didn’t have to rely on grand proclamations, cringey jokes, or imaginary product changes to get his message across. Privacy isn’t just a means to an end for Google. It’s not a PR strategy. And it’s not some theoretical part of tomorrow like it is for Zuckerberg and Facebook. It’s now a natural part of building user-first technology…after 20 years of more cavalier attitudes towards data. That new approach is why the company dedicated to organizing the world’s information has been getting so little backlash lately.
With privacy, it’s all about show, don’t tell.
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Extra Crunch offers members the opportunity to tune into conference calls led and moderated by the TechCrunch writers you read every day. This week, TechCrunch’s Josh Constine and Frederic Lardinois discuss major announcements that came out of Facebook’s F8 conference and dig into how Facebook is trying to redefine itself for the future.
Though touted as a developer-focused conference, Facebook spent much of F8 discussing privacy upgrades, how the company is improving its social impact, and a series of new initiatives on the consumer and enterprise side. Josh and Frederic discuss which announcements seem to make the most strategic sense, and which may create attractive (or unattractive) opportunities for new startups and investment.
“This F8 was aspirational for Facebook. Instead of being about what Facebook is, and accelerating the growth of it, this F8 was about Facebook, and what Facebook wants to be in the future.
That’s not the newsfeed, that’s not pages, that’s not profiles. That’s marketplace, that’s Watch, that’s Groups. With that change, Facebook is finally going to start to decouple itself from the products that have dragged down its brand over the last few years through a series of nonstop scandals.”
(Photo by Justin Sullivan/Getty Images)
Josh and Frederic dive deeper into Facebook’s plans around its redesign, Messenger, Dating, Marketplace, WhatsApp, VR, smart home hardware and more. The two also dig into the biggest news, or lack thereof, on the developer side, including Facebook’s Ax and BoTorch initiatives.
For access to the full transcription and the call audio, and for the opportunity to participate in future conference calls, become a member of Extra Crunch. Learn more and try it for free.
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The last few years have seen a rapid expansion of national regulations that, in the name of data protection, govern how and where organizations like healthcare and insurance companies, financial services companies and others store residents’ personal data that is used and collected through their services.
But keeping abreast of and following those rules has proven to be a minefield for companies. Now, a startup is coming out of stealth with a new product to to help.
InCountry, which provides “data residency-as-a-service” to businesses and other organizations, is launching with $7 million in funding and its first product: Profile, which focuses on user profile and registration information in 50 countries on six continents. There will be more products launched covering payment, transaction and health data later in the year, co-founder and CEO Peter Yared said in an interview.
The funding — a seed round — is coming from Caffeinated Capital , Felicis Ventures, Ridge Ventures, Bloomberg Beta, CRV, Global Founders Capital.
InCountry is founded and led by Yared, a repeat entrepreneur who most recently co-founded and eventually sold the “micro-app” startup Sapho, which was acquired by Citrix. Other companies he’s sold startups to include VMWare, Sun, and Oracle, and he was also once the CIO of CBS Interactive.
Yared told me in an interview that he has actually been self-funding, running and quietly accruing customers for InCountry for two years. He decided to raise this seed round — a number of investors in this list are repeat backers of his ventures — to start revving up the engines. (One of those ‘revs’ is an interesting talent hire. Today the company is also announcing Alex Castro as chief product officer. Castro was an early employee working on Amazon Web Services and Mircosoft’s move into CRM, and also worked on autonomous at Uber.)
If you have never heard of the term “data residency-as-a-service”, that might be because it’s something that has been coined by Yared himself to describe the function of his startup.
InCountry is part tech provider, part consultancy.
On the tech side, it provides the technical aspects of providing personal data storage in a specific national border for companies that might otherwise run other aspects of their services from other locations. That includes SDKs that link to a variety of data centers and cloud service providers that allow new countries to be added in under 10 minutes; two types of encryption on the data to make sure that it remains secure; and managed services for its biggest clients. (InCountry is not disclosing any client names right now, except for video-editing company Revl.)
On the consultancy side, it has an in-house team of researchers and partnerships with law firms to continually update its policies and ensure that customers remain compliant with any changes. InCountry says that to provide further assurance to customers, it provides insurance of up to three times the value of a customer’s spend.
InCountry’s aim is twofold: first, to solve the many pain points that a company or other organization has to go through when considering how to comply with data hosting regulations; and second, to make sure that by making it easy, companies actually do what’s required of them.
As Yared describes it, the process for becoming data compliant can be painful, but his startup is applying an economy of scale, since the process is essentially one that everyone will have to follow:
“They have to figure out what the requirements are, find the facility, audit the facility, which includes making sure it’s not owned by the state, make sure the network is properly segregated, develop the right software layer to manage the data, hire program managers, network operations people and more,” he said. And for those handling this themselves, cloud service providers will typically cover a smaller footprint of regions, 17 at most for the biggest. “We take care of all that, and add on more as we need to.”
The problem is that because the process is so painful, many companies often flout the requirements, which isn’t good for its customers, nor for the companies themselves, which run the risk of getting fined.
“It’s universally acknowledged that the way data is stored and handled by most companies and handled is not meeting the average requirements of citizens rights,” Yared said. “That’s why we now have GDPR, and will see more GDPR-like regulations get rolled out.”
One thing that InCountry is not touching is data such as messages between users and other kinds of personal files — data that has been the subject of sometimes very controversial data regulations. Its limit are the pieces of personal information about users — bank details, health information, social security numbers, and so on — that are part and parcel of what we provide to companies in the course of interacting with them online.
“In early outreach, we have had people as for private data storage, but we would be ethically uncomfortable with that,” Yared said. “We want to be in the business of helping people who have regulated data, by storing that in a compliant manner that is more helpful, and more fruitful to users.”
The aim will be to add more services over time covering ever more countries, to keep in line with the growing trend among regulators to put more data residency laws in place.
“We’re witnessing more countries signing in data laws each week, and we’re only going to see those numbers increase,” said Sundeep Peechu, Managing Director at Felicis Ventures, in a statement. “We’re excited to be leading the round and reinvesting in Peter as he launches his seventh company. He recognized the problem early on and started working on a solution nearly two years ago that goes beyond regional data centers and patchwork in-house DIY solutions.”
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In Facebook’s dreams, it’s a clean and private place. People spend their time having thoughtful discussions in “meaningful” Groups, planning offline meetups with Events, or laughing together in a Facebook Watch party.
In reality, Facebook is a cluttered mess of features that seem to constantly leak user data. People waste their time viewing inane News Feed posts from “friends” they never talk to, enviously stalking through photos of peers, or chowing on click-bait articles and viral videos in isolation. Facebook will never shake this reputation if it just keeps polishing its old features.

That’s why Facebook is rolling out what could be called an “aspirational redesign” known as FB5. Rather than polishing what Facebook was, it tries to spotlight what it wants to be. “This is the biggest change we’ve made to the Facebook app and site in five years” CEO Mark Zuckerberg said to open Facebook’s F8 conference yesterday.
Most noticeably, that starts with sucking much of the blue out of the Facebook interface to making it look sparse and calming — despite a More button that unveils the social network’s bloat into dozens of rarely used features. A new logo features a brighter blue bubble around Facebook’s distinctive white f, which attempts to but a more uplifting spin on a bruised brand.

Functionally, FB5 means placing Groups near the center of a freshly tabbed interface for the both Facebook’s website and app, and putting suggestions for new ones to join across the service. “Everywhere there are friends, there should be Groups” says the head of the Facebook app Fidji Simo. Groups already has 1 billion monthly users, so Facebook is following the behavior pattern and doubling down. But Facebook’s goal is not only to have 2.38 billion people using the feature — the same number as use its whole app — but to get them all into meaningful Groups that emblematize their identity. 400 million already are. And now Groups for specific interests like gaming or health support will get special features, and power users will get a dashboard of updates across all their communities.
Groups will be flanked by Marketplace, perhaps the Facebook feature with the most latent potential. It’s a rapidly emerging use case Facebook wants to fuel. Just a a year and a half after launch, Marketplace had 800 million monthly users. Zuckerberg took Craigslist, added real identity to thwart bad behavior, and now is bolting it to the navigation bar of the most-used app on earth. The result is a place where it’s easy to put things up for sale and get tons of viewers. I once sold a couch on Marketplace in 20 minutes. Now sellers can take payments directly in the app instead of with cash or Venmo, and they can offer to ship items anywhere at the buyer’s expense. By following Zuckerberg’s mandate that 2019 focus on commerce, Facebook has become a viable Shopify competitor.

If Groups is what’s already working about Facebook’s future, Watch is the opposite. It’s a product designed to capture the video viewing bonanza Facebook observes on Netflix and YouTube. But without tent pole content like a “Game Of Thrones” or “Stranger Things”, it’s failed to impact the cultural zeitgeist. The closest thing it has to must-see video is Buffy The Vampire Slayer re-runs and a docuseries on NBA star Steph Curry. Facebook claims 75 million people now Watch for at least one minute per day though those 60 seconds don’t have to be sequential. That’s still just 4 percent of its users. And a Diffusion study found 50 percent of adult US Facebook users had never even heard of Watch. Sticking it front and center demonstrates Facebook commitment to making Watch a hit even if it has to cram it down our throats.
The products of the past got little love on stage at F8. Nothing new for News Feed, Facebook’s mint but also the source of its misinformation woes. In the age of Snapchat and Zuckerberg’s newfound insistence on ephemerality to prevent embarrassment, the Timeline profile chronicling your whole Facebook life got nary a mention. And Pages for businesses that were the center of its monetization strategy years ago didn’t find space in the keynote, similar to how they’ve been butted out of the News Feed by competition and Facebook’s philosophical shift from public content to friends and family.
The one thing we heard a lot about but didn’t actually see much of was privacy. Zuckerberg started the conference declaring “The future is private!” He spoke about how Facebook plans to make its messaging apps encrypted, how it wants to be a living room rather than just a town hall, and how it’s following the shift in user behavior away from broadcasting. But we didn’t see any new privacy protections for the developer platform, a replacement for its Chief Security Officer that’s been vacant for nine months, or the Clear History feature Zuckerberg announced last year.

“I get that a lot of people aren’t sure that we’re serious about this. I know that we don’t exactly have the strongest reputation on privacy right now, to put it lightly” Zuckerberg joked without seeming to generate a single laugh. Combined with having little to show to enhance privacy, making fun of such a dire situation doesn’t instill much confidence. When Zuckerberg does take things seriously, it quickly manifests itself in the product like with Facebook’s 2012 shift to mobile, or in the company like with 2018’s doubling of security headcount. He knew mobile and content moderation failures could kill his network. But does someone who told Time magazine in 2010 that “What people want isn’t complete privacy” truly see a loose stance on privacy as an existential threat?
Interoperable, encrypted messaging will boost privacy, but it’s also just good business logic given Zuckerberg’s intention to own chat — the heart of your phone. Facebook’s creepiness stems from it sucking in data to power ad targeting. Nothing new was announced to address that. Despite his words, perhaps Zuckerberg doesn’t aspire to make Facebook as private as he aspired to make it mobile and secure.

Wired reported that Zuckerberg authored a strategy book given to all employees ahead of the IPO that noted “If we don’t create the thing that kills Facebook, someone else will.” But F8 offered a new interpretation. Maybe given the lack of direct competitors in its league, and the absence of a mass exodus over its constant privacy scandals, it was the outdated product itself that was killing Facebook. The permanent Facebook. The all-you-do-is-scroll Facebook. The bored-of-my-friends Facebook. Users were being neglected rather than pushed away or stolen. By ignoring the past and emphasizing the products it aspires to have dominate tomorrow — Groups, Marketplace, Watch — Facebook can start to unchain itself from the toxic brand poisoning its potential.
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Extra Crunch offers members the opportunity to tune into conference calls led and moderated by the TechCrunch writers you read every day. Last week, TechCrunch’s Anthony Ha gave us his recap of the TED2019 conference and offered key takeaways from the most interesting talks and provocative ideas shared at the event.
Under the theme, “Bigger Than Us,” the conference featured talks, Q&As and presentations from a wide array of high-profile speakers, including an appearance from Twitter CEO Jack Dorsey, which was the talk of the week. Anthony dives deeper into the questions raised in his onstage interview that kept popping up: How has social media warped our democracy? How can the big online platforms fight back against abuse and misinformation? And what is the internet good for, anyway?
“…So I would suggest that probably five years ago, the way that we wrote about a lot of these tech companies was too positive and they weren’t as good as we made them sound. Now the pendulum has swung all the way in the other direction, where they’re probably not as bad we make them sound…
…At TED, you’d see the more traditional TED talks about, “Let’s talk about the magic of finding community in the internet.” There were several versions of that talk this year. Some of them very good, but now you have to have that conversation with the acknowledgement that there’s much that is terrible on the internet.”
Image via Ryan Lash / TED
Anthony also digs into what really differentiates the TED conference from other tech events, what types of people did and should attend the event, and even how he managed to get kicked out of the theater for typing too loud.
For access to the full transcription and the call audio, and for the opportunity to participate in future conference calls, become a member of Extra Crunch. Learn more and try it for free.
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The antitrust argument that says big tech needs breaking up to stop platforms abusing competition and consumers in a two-faced role as seller and (manipulative) marketplace may only just be getting going on a mainstream political stage — but startups have been at the coal face of the fight against crushing platform power for years.
Presearch, a 2017-founded, pro-privacy blockchain-based startup that’s using cryptocurrency tokens as an incentive to decentralize search — and thereby (it hopes) loosen Google’s grip on what Internet users find and experience — was born out of the frustration, almost a decade before, of trying to build a local listing business only to have its efforts downranked by Google.
That business, Silicon Valley-based ShopCity.com, was founded in 2008 and offers local business search on Google’s home turf — operating sites like ShopPaloAlto.com and ShopMountainView.com — intended to promote local businesses by making them easier to find online.
But back in 2011 ShopCity complained publicly that Google’s search ranking systems were judging its content ‘low quality’ and relegating its listings pages to the unread deeps of search results. Listings which, nonetheless, had backing and buy in from city governments, business associations and local newspapers.
ShopCity went on to complain to the U.S. Federal Trade Commission (FTC), arguing Google was unfairly favoring its own local search products.
Going public with its complaint brought it into contact with sceptical segments of the tech press more accustomed to cheerleading Google’s rise than questioning the agency of its algorithms.
“We have developed a very comprehensive and holistic platform for community commerce, and that is why companies like The Buffalo News, owned by Berkshire Hathaway, have partnered up with us and paid substantial licensing fees to use our system,” wrote ShopCity co-founder Colin Pape, responding to a dismissive Gigaom article in November 2011 by trying to engage the author in comments below the fold.
“The fact that Google recently began copying our multi-domain model… and our in-community approach, is a good indication that we are onto something and not just a ‘two-bit upstart’,” Pape went on. “Google has stated that the local space is of great importance to them… so they definitely have a motive to hinder others from becoming leaders, and if all it takes to stop a competitor from developing is a quick tweak to a domain profile, then why not?”
While the FTC went on to clear Google of anti-competitive behavior in the ShopCity case, Europe’s antitrust authorities have taken a very different view about Mountain View’s algorithmic influence: The EU fined Google $2.73BN in 2017 after a lengthy investigations into its search comparison service which found, in a scenario similar to ShopCity’s contention, Google had demoted rival product search services and promoted its own competing comparison search product.
That decision was the first of a trio of multibillion EU fines for Google: A record-breaking $5BN fine for Android antitrust violations fast-followed in 2018. Earlier this year Google was stung a further $1.7BN for anti-competitive behavior related to its search ad brokering business.
“Google has given its own comparison shopping service an illegal advantage by abusing its dominance in general Internet search,” competition commissioner Margrethe Vestager said briefing press on the 2017 antitrust decision. “It has harmed competition and consumers.”
Of course fines alone — even those that exceed a billion dollars — won’t change anything where tech giants are concerned. But each EU antitrust decision requires Google to change its regional business practices to end the anti-competitive conduct too.
Commission authorities continue monitoring Google’s compliance in all three cases, leaving the door open for further interventions if its remedies are deemed inadequate (as rivals continue to complain). So the search giant remains on close watch in Europe, where its monopoly in search puts special conditions on it not to break EU competition rules in any other markets it operates in or enters.
There are wider signs, too, that increasing antitrust scrutiny of big tech — including the idea of breaking platforms up that’s suddenly inflated into a mainstream political talking point in the U.S. — is lifting a little of the crushing weight off of Google competitors.
One example: Google quietly added privacy-focused search rival DuckDuckGo to the list of default search engines offered in its Chrome browser in around 60 markets earlier this year.
DDG is a veteran pro-privacy search engine Google rival that’s been growing usage steadily for years. Not that you’d have guessed that from looking at Chrome’s selective lists prior to the aforementioned silent update: From zero markets to ~60 overnight does look rather
.
Rising antitrust risk could help unlatch more previously battened down platform hatches in a way that’s helpful to even smaller Google rivals. Search startups like Presearch . (On the size front, it’s just passed a million registered users — and says monthly active users for its beta are ~250k. Early adopters skew power user + crypto geek.)
Google’s dominance in search remains a given for now but a fresh wind is rattling tech giants thanks to a shift in tone around technology and antitrust, fuelled by societal concern about wider platform power and impacts, that’s aligned with fresh academic thinking.
And now growing, cross-spectrum political appetite to regulate the Internet. Or, to put it another way, the tech backlash smells like a vote winner.
That may seem counterintuitive when platforms have built massive consumer businesses by heavily marketing ‘free’ consumer-friendly services. But their shiny freebies have sprouted a hydra of ugly heads in recent years — whether it’s Facebook-fuelled, democracy-denting disinformation; YouTube-accelerated hate speech and extremism; or Twitter’s penchant for creating safe spaces for nazis to make friends and influence people.
Add to that: Omnipresent creepy ads that stalk people around the Internet. And a fast-flowing river of data breach scandals that have kept a steady spotlight on how the industry systematically plays fast and loose with people’s data.
European privacy regulations have further helped decloak adtech via an updated privacy legal framework that highlights how very many faceless companies are lurking in the background of the Internet, making money by selling intelligence they’ve gleaned by spying on what web users are browsing.
And that’s just the consumer side. For small businesses and startups trying to compete with platform goliaths engineered and optimized to throw their bulk around, deploying massive networks and resources to tractor-beam and data mine anything — from product development; to usage and app trends; to their next startup acquisition — the feeling can be one of complete impotence. And, well, burning injustice.
“That was actually the real genesis moment behind [Presearch] — the realization of just how big Google is,” Pape tells TechCrunch, recounting the history of the ShopCity FTC complaint. “In 2011 we woke up one day and found out that 80-90% of our Google traffic had disappeared and all of these sites, some of which had been online for more than a decade and were being run in partnership with city governments and chambers of commerce, they were all basically demoted onto page eight of Google.
“Even if you typed them by name… Google had effectively, in their own backyard, shut down this local initiative.”
“We ended up participating in this [FTC] investigation and ultimately it cleared Google but we’ve been really aware of the market power that they have — and certainly what could be perceived as monopolistic practices,” he adds. “It’s a huge challenge. Anybody trying to do any sort of publishing or anything really on the web, Google is the gatekeeper.”
Now, with Presearch, Pape and co are hoping to go after Google in its techie backyard — of search.
Breaking the “Google habit” and opening up web users to a richer and more diverse field of search alternatives is the name of the game.
Presearch’s vision is a community-owned, choice-rich online playing field in the place where the Google search box normally squats; a sort of pluralist, collaborative commons that welcomes multiple search providers and rewards and surfaces community-curated search results to further diversity — encouraging Internet users to discover a democratized multiplicity of search results, not just the things big tech wants them to see.
Or as Pape puts it: “The ultimate vision is a fully decentralized search engine where the users are actually crawling the web as they surf — and where there’s kind of a framework for all of the participants within the ecosystem to be rewarded.”
This means that Presearch, which is developing a community-contributed search engine in addition to the federated search tool platform, is competing with the third party search providers it offers access to.
But from its point of view it’s ‘the more the merrier’; Call it search choices for customizable courses.
“Or as we like to think of it, like a ‘Switzerland of search’,” says Pape, adding: “We do want to make sure it’s all about the user.”
Presearch’s startup advisor roster includes names that will be familiar to the wider blockchain community: Ethereum co-founder and founder of Decentral, Anthony Di Iorio; Rich Skrenta, founder and CEO of startup search engine Blekko (acquired by IBM Watson back in 2015); and industry lawyer, Addison Cameron-Huff.
“When you’re a producer on the web you realize how much control Google does really have over user traffic. Yet there are thousands of different search resources that are out there that are subsisting underneath of Google,” continues Pape. “So we’re really trying to give them more of a platform that a lot of these different providers — including DuckDuckGo, Qwant — could get behind to basically break that Google dependency and make it easier for them to have a direct relationship with the their audience.”
Of course they’re nowhere near challenging Google’s grip yet.
And like so many startups Presearch may never make good on the massive disruptive vision. It’s certainly got its work cut out. Being a startup in the Google-dominated search space makes the standard hostile success odds exponentially harsher.
“Presearch is a highly-ambitious project,” the startup admits in its WhitePaper. “Google is one of the best companies in the world, and #1 on the Internet. Improving on their results, experience, and integrations will be no small feat — many even say it’s impossible. However, we believe that collectively the community can creatively and elegantly fulfill its own search needs from the ground up and create an amazing and open search engine that is aligned with the interests of humanity, not just one company.”
For now the beta product is, by Pape’s ready admission, more of a “search utility” — offering a familiar search box where users can type their queries but atop a row of icons that allow them to quickly switch between different search engines or services.

As well as offering Google search (the default search engine for now), DuckDuckGo is in the list, as is French search engine Qwant. Social platforms like Facebook and LinkedIn are also there to cater to people-focused queries. As is stuff like Wikipedia for community-edited authority. In all Pape says the beta offers access to around 80 search services.
The basic idea for now is to let users select the most appropriate search tool for whatever bit of info they’re trying to locate. Aka that “level playing field for a whole bunch of different search resources” idea.
This does look like a power tool with niche appeal — Pape says about a quarter of active users are actively switching between different engines; so ~75% are not — but which is being juiced, and here comes the crypto, by rewarding users for searching via the federated search field with a token called PRE.
Pape says users are provided with a quarter token per presearch performed — up to a cap of eight tokens per day. The current market value of the PRE token is around $0.05. (So the hardest working Presearchers could presumably call themselves ’40cents’.)
While there are ways for users to extract PRE from the platform if they wish, converting it to another cryptocurrency via community built exchanges, Pape says the intent is to create more of “a closed loop ecosystem”. Hence he says they’re busy building a portal for users to be able to sell PRE tokens to advertisers.
“We will be promoting this closed loop ecosystem but it is an open standardized currency,” he notes. “It is tradable on various exchanges that community members have set up so there is the ability for people to convert the Presearch token to bitcoin which can then be converted to any local currency.”
“We see as well as opportunity to really build out an ecosystem of places for people to spend the token as well,” he adds. “So that they can exchange it directly for either digital goods or material goods through an online platform. So that’s also in the works.”
As things stand Pape says most early adopters are ‘hodlers’. Which is to say they’re holding onto their PRE — speculating on as yet unknown token economics. (As it so often goes in the blockchain space — until, well, it suddenly doesn’t.)
“There is, as throughout the entire cryptocurrency space, an element of speculation,” he agrees. “People do tend to let their imaginations run wild so there’s kind of this interesting confluence of that core base utility — where you basically have a token that is backed by advertising, something that you can really convert it to. And then there is this potential concept of the value of the network, and of having essentially some time of stake in the value of that network.
“So there’s going to be this interesting period over the next couple of years as the token economics change as we go from this nascent startup mode into more of a full on operating mode. Where the value will likely change.”
For advertisers the PRE token buys targeted ad impressions placed in front of Presearch users by being linked to keywords used by searchers (or “targeted, non-intrusive, keyword sponsorships” as the website explainer puts it).
This is the virtuous, privacy-respecting circle Presearch is hoping to create.
Pape makes a point of emphasizing there is “no tracking” of users’ searches. Which means there’s no profiling of Preseachers by Presearch itself — ads are being targeted contextually, per the current keyword search.
But of course if you’re clicking through to a third party like Google or Facebook that’s a whole other matter; and the standard tracking caveats apply.
Presearch’s claim not to be storing or otherwise tracking users’ searches has to be taken on trust for now. However it intends to fully open source the platform to ensure truly accountable transparency in the near future. (Pape says they’re hoping they’ll be able to do so in a year.)
In the meantime he notes that the founders make themselves available to users via a messaging group on Telegram — contrasting that accessibility with the perfect unreachability of Google’s founders to the average (or really almost any) Google user.
In the modern age of messaging apps, and with their ecosystem’s community-building imperatives, these founders are most certainly not operating in a vacuum.
Currently one PRE token buys an advertiser four ad impressions on the platform — which is one lever Presearch will be able to pull on to influence the value of the token as the ecosystem develops.
“Ultimately [impressions per token] could go to ten, a hundred,” suggests Pape. “That’s obviously going to change the token — and we’ll basically do that as we see the market forces at work and how many people are actually willing to sell their tokens.
“We’ve currently got a pretty strong demand side equation right now. It’s like three to one demand to supply. A lot of the people that are earning tokens are not choosing to redeem them; they’re choosing to keep them in a wallet and hold onto them for the future. So it’s an interesting experiment in tokenomics.”
“It’s super volatile, there’s so much sentiment that’s involved, that’s really the core driver of the value,” he adds. “There’s no real fundamentals yet. Nobody has established any correlation between anything.”
Presearch began life as an internal search tool built for use at the founders’ other company to reduce time tracking down information online. And then the crypto boom caught their eye — and they saw an possible incentive structure to encourage Google users to switch.
“We didn’t really see a go to market strategy with it — search is a very challenging industry. But then when we really started looking at the cryptocurrency opportunity and the ability to potentially denominate an advertising platform in a token that could be utilized to incentivize people to switch we started thinking that it was viable; we put it out to the community, we got really good feedback on the need and on the messaging.”
A token sale followed, between July and November 2017, to raise funds for developing the platform — the obvious route for Presearch to grow a blockchain-based, community-sustaining, closed-loop ecosystem.
“One of the keys was really the ownership structure and making sure that all the participants within the ecosystem are aligned under one unit of account — which is the token. Vs having conflicting interests where there’s an equity incentive as well that may run counter to that token,” notes Pape.
The token sale raised an initial $7M but lucky timing meant Presearch was riding the cryptocurrency rollercoaster during an upward wave which meant funds appreciated to around $21M by the end of the sale period.
The first version of the platform was also launched in November of 2017, with the token itself launching at the end of the month.
Since then Pape says several hundred advertisers have participated in testing phases of the platform. A new version of the platform is pending for launch “shortly” — with a different ad unit which will arrive with a dozen “curated sponsors” on board. “There’s more brand exposure so we really want to be selective in the early days and making sure that we’re only partnering with aligned projects,” he adds.
Almost a year and a half on from the original platform launch Presearch has just made good on the number one community ask: Browser extensions to make the platform easier to use for search.
User surveys showed the biggest reason people dropped out was ease of use, according to Pape.
The new extension is available for Chrome, Brave and Firefox browsers, and works to shave off usability friction. Previously beta users had to set Presearch as their homepage or remember to type its address into the URL bar before searching.
“There’s a really good alignment of the core community but ultimately it does come down to changing user habit and behavior and that is always challenging,” he adds. “This new browser extension enables them to use the browser URL field or the search field and basically access Presearch through the UI that they’re used to and that they’ve been demanding.
Around a quarter of sign-ups stick around and become active users, according to Pape — who dubs that “already really high”. The team is expecting the new browser extensions to fuel “significant” further growth.
“We are getting ready to push it out to the users through email — [and anticipate] that we’re going to see a significant increase in the percentage of users utilizing it. And if that assumption holds through and everything really holds out we’re going to do a much more active push to grow the user base.”
They also launched an iOS Presearch app last year which taps into the voice search trend. Users can speak to search specific services with a library of sites that can be added to the app to enable deep searching of web resources, as well as apps running locally on the device. (So, for example, you could tap and tell it to ‘presearch Google Maps for London’ or ‘Spotify for Taylor Swift’.)

Competition concerns attached to the convenience of voice search — which risks further flattening consumer choice and concentrating already highly concentrated market power given its focus on filtering options to return just one search result — is an area of interest for antitrust regulators.
Europe’s antitrust chief Vestager said in an interview earlier this year that she was trying to figure out “how to have competition when you have voice search”. So perhaps Presearch’s federated platform approach offers a glimpse of a possible solution.
Pape sums up the overall competitive positioning that Presearch is shooting for as “Google for usage, DuckDuckGo for positioning”.
“We have been focused on the cryptocurrency community but there’s a really big opportunity to help all these other content providers, internet service providers,” he argues. “There’s all this traffic that is happening and it’s currently defaulting over to Google with really no compensation to the publishers — or to the tech provider. And so we’re going to be going after those opportunities pretty aggressively to get people to basically replace Google as the default that they use if they’re linking in an article to some more information or if they are an ISP and they have an error page that shows up if somebody types in a URL wrong or types in a strange query or something. Rather than have it go to Google, have it go to Presearch.”
Trying to make crypto more accessible is another focus. So there’s a built-in wallet to store PRE tokens — meaning users don’t have to have their own wallet set up to start earning crypto. (Though of course they can move PRE into a different wallet if/when they want.)
“As far as geographies go it’s a global audience but there’s a pretty heavy contingent of users in Central and South America… Mexico, Brazil, Venezuela,” he adds, discussing where early interest has been coming from. “There’s a lot of crypto adoption that’s happening down there due to this [combination] where they’re super tech savvy, they’ve got really great infrastructure, but they are still in a developing nation. So any of these types of crypto opportunities are very significant to them.”
While Google remains the staple default search option Presearch does offer its own search engine — leaning on third party APIs for search results.
Pape says the plan is to switch from Google to this engine as the default down the line. Albeit they can’t justify the switch yet.
“We want to provide users with the best search results to start,” he concedes, before adding: “Up until just recently Google’s results were certainly superior; now we think we’ve got something that is actually quite competitive.”
He couches the Presearch engine as “very similar to DuckDuckGo” but with a couple of “unique features” — including an infinite scroll view, rather than having search results paginated. (“As you’re scrolling it will automatically refresh the results.”)
“But the biggest thing really is that we have these open source community packages so anybody can submit to us a package that would get triggered by certain keywords and basically show up with results at the top of the search.”
An example of one of these community packages can be seen by conducting a Presearch for “bitcoin” — which returns the below block of curated info related to the cryptocurrency above the rest of the search results:

Another example is currency conversions. When a currency conversion is typed into Presearch as a search query in the correct format (using relevant acronyms like USD and CAD) the query will surface a currency converter built by community members.
“It’s basically enabling anybody who knows HTML or Javascript to participate within the search ecosystem and add value to Presearch,” adds Pape.
The ultimate goal with the Presearch engine is to offer fully community-powered search where users not only create content packages and build out wider utility that can be served for particular keywords/searches but also curate these packages too.
The aim is also to have the community manage the entire process — such as by voting on what package should be the default where there are conflicting packages; and/or voting to approve package updates — much like Wikipedia editors work together on editing the online encyclopedia’s entries.
Pape notes that users would still be able to customize their own search results, such as by browsing the full suite of approved packages and selecting those that best meet their needs.
“The whole concept of the search engine is really more about user choice and giving them the ability to actively personalize their search results, and choose which contributors within the ecosystem they want to support,” he adds.
Of course Presearch is a very long way off that grand vision of wholly-community-powered search. So for now community packages are being curated by its core dev team.
Nor is it the first startup to dream big of community-powered and owned search. Not by a long, long chalk. It’s an idea that’s been kicked around the block many times before, even as Google’s dominating grip on search has cemented itself into place.
The level of crowdsourced effort required to generate differentiating value in the Google-dominated search space has proved a stumbling block for similarly minded startups wanting to compete head to head with Mountain View. And, clearly, Presearch will need a much larger user base if it’s to build and sustain enough community contributions to make its engine a compellingly useful product vs the usual search giant suspects.
But, as with Wikipedia, the idea is to keep building utility and momentum in growing increments. With — in its case — crypto rewards, backed by $21M in initial token sales, as the carrot to encourage community participation and contribution. So the founder logic sums to: ‘If we build it and pay people they’ll come’.
It’s worth noting that despite the community-focused mission Presearch’s current corporate structure is a Canadian corporation.
It does have a plan to transition to a foundation in future — with Pape envisaging distributing ~90%+ of the revenue that flows through the ecosystem to the various constituents and participants (searchers; node operators; curators; subject matter experts contributing to information indexes etc, etc), and retaining around 10% to fund operating the platform entity itself.
This is a structure familiar to many blockchain projects. Though Presearch is perhaps a bit unusual by being initially incorporated as a business.
“A lot of the crypto projects have done this foundation route [right off the bat] but really it’s more about taxes and it’s more about jurisdictional arbitrage and trying to minimize the potential regulatory risk,” Pape suggests. “For us, because of the way that we launched it, and our legal advisor [Cameron-Huff] — the founding lawyer for Ethereum — he gave us some really good guidance right out of the gate. And we’ve treated it as a business.
“We think we’ve got a really strong legal position and so we really didn’t need to do the offshore stuff at first. We figured we would get the usage and build up the core token economics. And then switch to an actual truly community-governed foundation, rather than a foundation in name which is governed by all the insiders — which is really what most of the crypto projects currently have done.”
For now Pape remains the sole shareholder of Presearch. Transitioning that sole ownership into the future foundation structure is likely a year out by his reckoning.
“One of the key concepts behind the project is ultimately providing an open source, transparent resource that is treated like more of a utility, that the community can provide input on and manage,” he adds. “So we’re looking at all the different government options.
“There’s a lot of technology being developed within the blockchain space right now. And some best practices that are starting to emerge. So we figured that we would give it a little while for that technology and those practices to mature and then we would be able to do that transition.”
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A massive penalty hangs over Facebook’s head, but it otherwise had a very strong Q1 earnings report. Facebook reached 2.38 billion monthly users, up 2.5 percent from 2.32 billion in Q4 2018 when it grew 2.2 percent, and it now has 1.56 billion daily active users, up 2.63 percent from 1.52 billion last quarter when it grew 2 percent. Facebook pulled in $15.08 in revenue, up 26 percent year-over-year compared to Refinitiv’s consensus estimates of $14.98 billion in revenue.
Facebook recorded earnings per share of $0.85 compared to estimates of $1.63 EPS. However, that’s because Facebook has set aside $3 billion to cover a potential FTC fine that it’s still resolving. Without that fine, it would have had an EPS of $1.89. Despite the set-aside, Facebook still earned $2.429 billion in profit, though that’s down from $4.988 a year ago and $6.8 billion in Q4 2018.

Facebook’s share price rose 8.3 percent to $197.84 after closing before earnings at $182.58, way up from its recent low of $124.06 in December. Wall Street seems to have already priced in the potential FTC fine. Facebook has agreed to strict oversight of how it handled user privacy in a 2011 deal with the FTC. It promised to not misrepresent its privacy practices or change privacy controls without user permission, and it’s now negotiating the fine for potentially breaking those terms.
Facebook wrote in its earnings release about the FTC fine that:
“In the first quarter of 2019, we reasonably estimated a probable loss and recorded an accrual of $3.0 billion in connection with the inquiry of the FTC into our platform and user data practices, which accrual is included in accrued expenses and other current liabilities on our condensed consolidated balance sheet. We estimate that the range of loss in this matter is $3.0 billion to $5.0 billion. The matter remains unresolved, and there can be no assurance as to the timing or the terms of any final outcome.”
It’s possible Facebook escapes with a lesser fine that would likely still dwarf Google’s $22.5 million penalty for violating an FTC privacy deal. But it also might have to drag down a future quarter of earnings if the fine ranges as high as $5 billion or larger. Though Facebook does have $45.2 billion in cash and securities on hand to pay that fine and make any necessary acquisitions. Facebook’s headcount grew 36% year-over-year to 37,773 as it staffs up its security team, but it still has a 22 percent operating margin.

Facebook has managed to hold on to its 66 percent daily to monthly user ratio, showing people aren’t necessarily using it less despite all the backlash. It added 39 million daily users, compared to Snapchat’s addition of 4 million in Q1. But Facebook failed to grow past its 186 million daily user count in the US & Canada where it got stuck last quarter, but at least it added 4 million in its lucrative Europe market, plus it had atypically large gains in Asia-Pacific and the Rest Of World regions. As for monetization, Facebook made modest gains in average revenue per user across markets compared to Q3 2018 (excluding the holiday-laden Q4). Europe did especially well, growing ARPU 8.2 percent.
Zooming out, Facebook now has over 2.7 billion total mothly users across its family of Facebook, Messenger, Instagram, and WhatsApp, the same as last quarter. 2.1 billion people use at least one of those apps daily, up from 2 billion last quarter. Instagram Stories, WhatsApp Status, and Facebook Stories on Facebook and Messenger combined each now have 500 million daily users. Facebook also now has 3 million advertisers buying Stories ads across its apps, so the ephemeral format will likely start to contribute meaningful revenue soon.

In March, Zuckerberg announced plans for a massive privacy-centric overhaul of Facebook to turn it from just a townsquare into also a “living room”. That means unifying its messaging apps with a backend that supports end-to-end encryption, and promoting ephemerality in content sharing and communication. That could help deter calls for regulation, make Facebook harder to break up, and help it stay ahead of competitors like Snapchat, but will also be a massive product and engineering undertaking.
Today, Zuckerberg focused on providing more details to this plan to expand privacy, encryption, impermanence, safety, interoperability, and secure data storage. He stressed that given people traditionally spend more time communicating and consuming content privately than publicly, strengthening Facebook’s “living room” could boost its business. Zuckerberg noted that since Facebook already doesn’t use messaging content for ad targeting and recent content is more useful for its business, encryption and impermanence shouldn’t be a big risk either. Refusing to store data in countries with poor records of privacy could lead to Facebook being banned there, which Zuckerberg admitted is a major business threat, but one it’s grappled with over content policies for years.
In fact, impermanence is already earning money for Facebook. It said that Instagram Stories was the greatest contributor of additional ad impressions this quarter. And while the Facebook and Instagram feeds are already jammed full of ads with little room for more, Facebook says there’s still room to significantly increase Instagram Stories ad load.

Another highlight of the call was Zuckerberg’s discussion of Facebook’s payments strategy. He confirmed that Facebook plans to build out ways for people to pay merchants through its messaging apps. “So I think that what we’re going to end up seeing is building out payments, which is going to end up being something that we do country by country . . . The goal is to have something where you could do discovery through the broader townsquare-like platforms like Instagram and Facebook, and then you can complete the transactions and follow up with businesses individually and have an ongoing relationship through Messenger and WhatsApp.”
This is the first earnings report of a full quarter following Facebook’s worst-ever security breach in September that impacted 50 million users, shaking confidence in the social network’s privacy and security. It’s also the first full quarter in which Facebook sold its own branded hardware — its Portal video chat device that was well received by critics except for the fact that it was made by Facebook.
Yet the defining story continues to be Facebook’s struggle with claims that its user research and developer platform efforts endangered user privacy and steamrolled competitors in search of growth. That includes TechCrunch’s big scoop that Facebook was paying teens to snoop on their data with a VPN app, which eventually led Facebook to shut down its Onavo user surveillance apps. The fact that Facebook isn’t losing massive numbers of users after years of sustained scandals is a testament to how deeply it’s woven itself into people’s lives.
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Extra Crunch offers members the opportunity to tune into conference calls led and moderated by the TechCrunch writers you read every day. This week, TechCrunch’s Brian Heater and Lucas Matney shared their key takeaways from our Robotics + AI Sessions event at UC Berkeley last week.
The event was filled with panels, demos and intimate discussions with key robotics and deep learning founders, executives and technologists. Brian and Lucas discuss which companies excited them most, as well as which verticals have the most exciting growth prospects in the robotics world.
“This is the second [robotics event] in a row that was done at Berkeley where people really know the events; they respect it, they trust it and we’re able to get really, I would say far and away the top names in robotics. It was honestly a room full of all-stars.
I think our Disrupt events are definitely skewed towards investors and entrepreneurs that may be fresh off getting some seed or Series A cash so they can drop some money on a big-ticket item. But here it’s cool because there are so many students. robotics founders and a lot of wide-eyed people wandering from the student union grabbing a pass and coming in. So it’s a cool different level of energy that I think we’re used to.
And I’ll say that this is the key way in which we’ve been able to recruit some of the really big people like why we keep getting Boston Dynamics back to the event, who generally are very secretive.”

Brian and Lucas dive deeper into how several of the major robotics companies and technologies have evolved over time, and also dig into the key patterns and best practices seen in successful robotics startups.
For access to the full transcription and the call audio, and for the opportunity to participate in future conference calls, become a member of Extra Crunch. Learn more and try it for free.
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Today in “Facebook apps are too big to manage,” a glitch caused some users’ Instagram Stories trays to show Stories from people they don’t follow.
TechCrunch first received word of the problem from Twitter user InternetRyan who was confused about seeing strangers in his Stories Tray and tagged me in to investigate. The screenshots below show people in his Stories tray whom he doesn’t follow, as proven by the active Follow buttons on their profiles. TechCrunch inquired about the issue, and the next day Instagram confirmed that a bug was responsible and it had been fixed.

Instagram is still looking into the cause of the bug but says it was solved within hours of being brought to its attention. Luckily, if users clicked on the profile pic of someone they didn’t follow in Stories, Instagram’s privacy controls kicked it and wouldn’t display the content. Facebook Stories wasn’t impacted. But the whole situation shakes faith in the Facebook corporation’s ability to properly route and safeguard our data, including that of the 500 million people using Instagram Stories each day.
An Instagram spokesperson provided this statement: “We’re aware of an issue that caused a small number of people’s Instagram Stories trays to show accounts they don’t follow. If your account is private, your Stories were not seen by people who don’t follow you. This was caused by a bug that we have resolved.”

The problem comes after a rough year for Facebook’s privacy and security teams. Outside of all its scrambling to fight false news and election interference, Facebook and Instagram have experienced an onslaught of technical troubles. A Facebook bug changed the status update composer privacy setting of 14 million users, while another exposed up to 6.8 million users’ unposted photos. Instagram bugs have screwed up follower accounts, and made the feed scroll horizontally. And Facebook was struck by its largest outage ever last month, after its largest data breach ever late last year exposed tons of info on 50 million users.
Facebook and Instagram’s unprecedented scale make them extremely capital efficient and profitable. But that size also leaves tons of surfaces susceptible to problems that can instantly impact huge swaths of the population. Once Facebook has a handle on misinformation, its technical systems could use an audit.
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Jumbo could be a nightmare for the tech giants, but a savior for the victims of their shady privacy practices.
Jumbo saves you hours as well as embarrassment by automatically adjusting 30 Facebook privacy settings to give you more protection, and by deleting your old tweets after saving them to your phone. It can even erase your Google Search and Amazon Alexa history, with clean-up features for Instagram and Tinder in the works.
The startup emerges from stealth today to launch its Jumbo privacy assistant app on iPhone (Android coming soon). What could take a ton of time and research to do manually can be properly handled by Jumbo with a few taps.

The question is whether tech’s biggest companies will allow Jumbo to operate, or squash its access. Facebook, Twitter and the rest really should have built features like Jumbo’s themselves or made them easier to use, since they could boost people’s confidence and perception that might increase usage of their apps. But since their business models often rely on gathering and exploiting as much of your data as possible, and squeezing engagement from more widely visible content, the giants are incentivized to find excuses to block Jumbo.
“Privacy is something that people want, but at the same time it just takes too much time for you and me to act on it,” explains Jumbo founder Pierre Valade, who formerly built beloved high-design calendar app Sunrise that he sold to Microsoft in 2015. “So you’re left with two options: you can leave Facebook, or do nothing.”
Jumbo makes it easy enough for even the lazy to protect themselves. “I’ve used Jumbo to clean my full Twitter, and my personal feeling is: I feel lighter. On Facebook, Jumbo changed my privacy settings, and I feel safer.” Inspired by the Cambridge Analytica scandal, he believes the platforms have lost the right to steward so much of our data.
Valade’s Sunrise pedigree and plan to follow Dropbox’s bottom-up freemium strategy by launching premium subscription and enterprise features has already attracted investors to Jumbo. It’s raised a $3.5 million seed round led by Thrive Capital’s Josh Miller and Nextview Ventures’ Rob Go, who “both believe that privacy is a fundamental human right,” Valade notes. Miller sold his link-sharing app Branch to Facebook in 2014, so his investment shows those with inside knowledge see a need for Jumbo. Valade’s six-person team in New York will use the money to develop new features and try to start a privacy moment.
First let’s look at Jumbo’s Facebook settings fixes. The app asks that you punch in your username and password through a mini-browser open to Facebook instead of using the traditional Facebook Connect feature. That immediately might get Jumbo blocked, and we’ve asked Facebook if it will be allowed. Then Jumbo can adjust your privacy settings to Weak, Medium, or Strong controls, though it never makes any privacy settings looser if you’ve already tightened them.
Valade details that since there are no APIs for changing Facebook settings, Jumbo will “act as ‘you’ on Facebook’s website and tap on the buttons, as a script, to make the changes you asked Jumbo to do for you.” He says he hopes Facebook makes an API for this, though it’s more likely to see his script as against policies.
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For example, Jumbo can change who can look you up using your phone number to Strong – Friends only, Medium – Friends of friends, or Weak – Jumbo doesn’t change the setting. Sometimes it takes a stronger stance. For the ability to show you ads based on contact info that advertisers have uploaded, both the Strong and Medium settings hide all ads of this type, while Weak keeps the setting as is.

The full list of what Jumbo can adjust includes Who can see your future posts?, Who can see the people?, Pages and lists you follow, Who can see your friends list?, Who can see your sexual preference?, Do you want Facebook to be able to recognize you in photos and videos?, Who can post on your timeline?, and Review tags people add to your posts the tags appear on Facebook? The full list can be found here.
For Twitter, you can choose if you want to remove all tweets ever, or that are older than a day, week, month (recommended), or three months. Jumbo never sees the data, as everything is processed locally on your phone. Before deleting the tweets, it archives them to a Memories tab of its app. Unfortunately, there’s currently no way to export the tweets from there, but Jumbo is building Dropbox and iCloud connectivity soon, which will work retroactively to download your tweets. Twitter’s API limits mean it can only erase 3,200 tweets of yours every few days, so prolific tweeters may require several rounds.
Its other integrations are more straightforward. On Google, it deletes your search history. For Alexa, it deletes the voice recordings stored by Amazon. Next it wants to build a way to clean out your old Instagram photos and videos, and your old Tinder matches and chat threads.
Across the board, Jumbo is designed to never see any of your data. “There isn’t a server-side component that we own that processes your data in the cloud,” Valade says. Instead, everything is processed locally on your phone. That means, in theory, you don’t have to trust Jumbo with your data, just to properly alter what’s out there. The startup plans to open source some of its stack to prove it isn’t spying on you.
While there are other apps that can clean your tweets, nothing else is designed to be a full-fledged privacy assistant. Perhaps it’s a bit of idealism to think these tech giants will permit Jumbo to run as intended. Valade says he hopes if there’s enough user support, the privacy backlash would be too big if the tech giants blocked Jumbo. “If the social network blocks us, we will disable the integration in Jumbo until we can find a solution to make them work again.”
But even if it does get nixed by the platforms, Jumbo will have started a crucial conversation about how privacy should be handled offline. We’ve left control over privacy defaults to companies that earn money when we’re less protected. Now it’s time for that control to shift to the hands of the user.
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