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Epic Games has been removed from Apple’s App Store.
If you’ve already downloaded Fortnite to your Mac or iOS device, it should still work, but Epic’s termination means the Fortnite developer will no longer be able to submit new apps or updates.
MacStories Managing Editor John Voorhees noted the termination on Twitter, as well as the fact that the App Store is currently featuring Fortnite competitor PUBG.
Apple confirmed the move in a statement:
We are disappointed that we have had to terminate the Epic Games account on the App Store. We have worked with the team at Epic Games for many years on their launches and releases. The court recommended that Epic comply with the App Store guidelines while their case moves forward, guidelines they’ve followed for the past decade until they created this situation. Epic has refused. Instead they repeatedly submit Fortnite updates designed to violate the guidelines of the App Store. This is not fair to all other developers on the App Store and is putting customers in the middle of their fight. We hope that we can work together again in the future, but unfortunately that is not possible today.
You missed your chance. Epic is off the App Store now.
Also, this fight has gotten very petty. Today’s featured app? PUBG https://t.co/evp2R6qRxC pic.twitter.com/2vyRj6Oy1U
— John Voorhees (@johnvoorhees) August 28, 2020
Apple also said that Epic has been creating support issues by directing frustrated users toward AppleCare.
This is the latest development in the Epic-Apple dispute, which began earlier this month when the developer introduced support for direct payments in Fortnite, attempting to circumvent the 30% cut that Apple takes on App Store payments. This prompted Apple to boot Fortnite from the App Store, with Epic immediately launching a lawsuit and a publicity campaign that accused Apple of abusing its market power.
Earlier this week, a federal district court judge ordered Apple not to block access to Epic’s Unreal Engine for developers, but she said that Fortnite could stay out of the App Store until it complied with the rules.
Today’s removal should not affect the Unreal Engine, which Epic manages through a separate account.
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Turmoil continues at TikTok, Salesforce lays off 1,000 people and Warby Parker is now valued at $3 billion. This is your Daily Crunch for August 27, 2020.
The big story: TikTok’s CEO resigns
Kevin Mayer, the former Disney executive who joined TikTok as CEO just over 100 days ago, announced yesterday that he’s resigning. While Mayer was likely brought on to reassure U.S. legislators about the app’s Chinese owners, it seems he wasn’t expecting this level of conflict, with President Donald Trump signing an executive order that would ban TikTok in the U.S. unless it’s sold to another company.
“We appreciate that the political dynamics of the last few months have significantly changed what the scope of Kevin’s role would be going forward, and fully respect his decision,” a TikTok spokesperson said in a statement. “We thank him for his time at the company and wish him well.”
As for which company might acquire TikTok, Walmart has confirmed that it’s interested in teaming up with Microsoft to acquire the popular video app.
The tech giants
Salesforce confirms it’s laying off around 1,000 people in spite of monster quarter — Salesforce says it’s “reallocating resources to position the company for continued growth.”
Google Assistant app now uses your searches to make personalized recommendations — Those recommendations could include podcasts, restaurants, recipes and more.
Facebook isn’t happy about Apple’s upcoming ad tracking restrictions — The company says Audience Network revenue could decline by more than 50%.
Startups, funding and venture capital
Warby Parker, valued at $3 billion, raises $245 million in funding — The eyewear startup has launched a telehealth service for New York customers, allowing them to extend an existing glasses or contacts prescription.
Instacart faces lawsuit from DC attorney general over ‘deceptive’ service fees — The suit alleges that Instacart misled customers into thinking the 10% service fee was a tip for the delivery person.
Narrative raises $8.5 million as it launches a new data marketplace — The goal is to make buying data as easy as buying something on Amazon.
Advice and analysis from Extra Crunch
Alexa von Tobel: Eliminating risk is the key to building a startup during an economic downturn — Von Tobel says that one of the most important exercises in forming LearnVest was writing out a business plan.
To reach scale, Juni Learning is building a full-stack edtech experience — The startup’s path to $10 million in annual recurring revenue is inspired by Peloton, not Kumon.
What can growth marketers learn from lean product development? — Andrea Fryrear argues that marketers should begin creating minimum viable campaigns.
(Reminder: Extra Crunch is our subscription membership program, which aims to democratize information about startups. You can sign up here.)
Everything else
A faster, easier, cheaper way of going public — The latest episode of Equity discusses direct listings and SPACs.
Here’s how you can get a second shot at Startup Battlefield — Your second chance comes in the form of two Wild Card entries for the upcoming Battlefield at Disrupt.
The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.
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There’s been a flurry of TikTok news today, and the flood doesn’t seem to be letting up.
First was the announcement that Kevin Mayer, who joined the company just a bit more than three months ago, has stepped down overnight.
Now, we are receiving a bunch of deal-related news as well. Walmart has confirmed to multiple news outlets that it has expressed interest in teaming up with Microsoft in a bid for the fast-growing social app. Meanwhile, entertainment news site The Wrap reported that Oracle has placed a bid for the company, targeting a price around $20 billion.
This is a fast-developing story, and we will have more updates to come as we receive them.
TikTok has been heavily in the news since the Trump administration threatened to ban TikTok from the U.S. market unless it sold its U.S. operations to an American company. On August 6, President Trump signed an executive order that gave TikTok’s Beijing-based parent company ByteDance 45 days to make a deal to divest the U.S. operations of its popular video-sharing app. The deadline was later extended until mid-November.
The order arrived at a time of heightened tensions between the U.S. and China, which are battling across a number of fronts outside of tech. Relations have deteriorated over issues like China’s move to assert more authority over Hong Kong with its new national security law, the detention of one million or more ethnic Uighur Muslims in China’s Xinjiang region, trade tariffs, Beijing’s military buildup in the disputed South China Sea and the COVID-19 pandemic.
Tech companies were pulled into this conflict between the two superpowers. Ahead of the proposed TikTok ban, the U.S. government also had tightened its restrictions on China’s Huawei Technologies in recent weeks.
After Trump’s signing of the executive order, TikTok immediately fought back, most recently in the form of a lawsuit against the U.S. government that challenged the legality of the TikTok ban. In the interim, several U.S. tech companies’ names emerged as having had discussions with TikTok about a deal, including Microsoft, Twitter, Google, Oracle and even Walmart. Oracle on Thursday morning was said to be nearing a deal with the White House that would comprise $10 billion of cash, $10 billion in Oracle stock and 50% of annual TikTok profit to flow back to ByteDance.
The actual risk presented by the TikTok app has remained in dispute. Trump’s executive order declared the social app, and other apps owned by Chinese companies that have entered the U.S., a threat to “the national security, foreign policy, and economy of the United States.” The concern is that the app could collect data on U.S. citizens, including location, browsing and search histories. Critics believe TikTok could serve as a conduit for the Chinese Communist Party’s propaganda and censorship arm, as well.
The TikTok app itself has become hugely popular in the U.S in recent years. Facebook CEO Mark Zuckerberg even declared TikTok’s existence one of the reasons why Facebook shouldn’t be considered a monopoly, in his testimony before the U.S. House Judiciary Committee in July.
According to data from app store intelligence firm Sensor Tower, TikTok has been download nearly 194 million times in the U.S., which is 8.2% of TikTok’s total downloads, including its Chinese version, Douyin. The U.S. also accounted for nearly $111 million, or 13%, of TikTok’s total ~$840 million in revenue.
Mobile data and analytics firm App Annie said TikTok had 52 million weekly active users in the U.S. during the week of August 9-15, 2020, and this number continues to climb. Its weekly active user count in July (July 15-25) was up 75% from just the beginning of 2020, in fact. It also became the top grossing app on the iOS App Store globally in the second quarter, due to increased consumer usage of mobile apps during the pandemic. It consistently ranks in the top five for downloads across both the U.S. iOS App Store and Google Play.
Time spent in the app has grown as well, from 5 hours, 4 minutes per month as of August 2018 to 16 hours, 20 minutes per month as of December 2019.
Despite all that success though, TikTok’s next steps remain hazy. It needs to fight its lawsuit, net approval from U.S. regulatory agencies and also continue to build trust with users in the throes of an acrimonious election season. We’ll have more developments as this story unfolds.
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In June, President Donald Trump signed an executive order temporarily suspending work visas for H-1B holders, which includes skilled workers like software developers.
Considering that 71% of workers in Silicon Valley and other tech hubs are international, the order poses a number of logistical and business challenges for startups.
While nearshoring was an option before the virus struck, the urgency to nearshore due to the visa ban, combined with the remote revolution taking place, has meant companies are reconsidering it as a solution. As a result, the suspension presents an opportunity for companies to bring on board software development capabilities from abroad.
Nearshoring is a way to hire teams in locations that share similar time zones and are easily accessible. Nearshoring also enables U.S. companies to utilize services from close locations, where the talent, working conditions, and salaries are more favorable. In fact, it can save businesses up to 80% on costs, while providing employees with flexibility, autonomy and better career development pathways.
Not only is nearshoring a pragmatic response to the visa ban, it has the potential to be a long-term hiring alternative for businesses. Here’s how:
Amid the pandemic, demand for developers has remained high, no doubt due to companies needing teams to build, maintain and optimize digital platforms as they transition to online services. The visa ban means that businesses in foreign markets can help meet such demand, particularly as tech talent from other countries comes with a fresh, different skill set that empowers companies to solve problems in new ways.
In the past, moving to the U.S. and living the American Dream oriented many foreign businesses’ professional paths. However, the trend has changed. The appeal of the United States was slipping prior to the virus — it ranked 46th out of 66 for “perceived friendliest to expats” — and post-COVID-19 may be even more detrimental.
In a more connected world, businesses and individuals can reap the benefits of U.S. opportunities — top technology stack, access to exciting companies and world-class research — without having to actually live in the country. In this respect, nearshoring means foreign teams have the best of both worlds: the comfort of home and ties to an international powerhouse.
The remote shift is demonstrating that teams can function well at a distance; some studies have even revealed that employee productivity and happiness benefit from remote work. In the global remote shift, nearshoring is being seen as an accepted and advantageous model. Companies that opt to nearshore in response to the visa ban can take advantage of the changing tides and use this time to lay the groundwork for best practices within remote teams. For instance, by devising policies for things like communication, tracking progress, vacation and development plans according to the new conditions and specific mission statements. As a result, businesses can seamlessly build professional partnerships.
Another advantage of nearshoring is that the flexible teams contribute to a ready-to-scale model for startups. By having development partners located in different countries, companies can network on a wider level and grow faster among local markets. Rather than start from scratch when expanding, nearshoring gives companies a presence — no matter how small — across regions, which can later be built upon.
Similar to having a readiness to scale, the H-1B visa suspension positions nearshoring as a viable way to strategically partner with foreign development studios. In contrast to offshoring, nearshored businesses are often more vested in the projects they work on because they share time zones and are thus able to work more closely and with greater agility. Within startups, such agility is essential to continuously test, iterate and pivot products or services. Outsourced teams often have defined outputs to achieve, while freelancers are split across several projects, so aren’t completely ingrained in companies’ visions.
With nearshoring, startups can target partners that have experience in a particular area of business or with a specific tech feature and accelerate their time to market. Instead of building systems from zero, they can launch into version 2.0 because the wider choice of experts means there’s a higher chance of partnering with teams who already understand how the industry functions. Nearshore partners also have vast knowledge across industrial fields at a level that is impossible for direct hires to have. Companies therefore don’t have to tackle the difficulty of curating a great team, because nearshore partners are an already solid pairing.
When it comes to funding, this synchronicity, agility and preparedness indicates that a startup has momentum. For investors, nearshoring shows that the company has on-the-ground insights about potential markets to disrupt, and that the business model can thrive using remote teams. As the world braces itself to go fully digital, startups that have already adopted remote processes that catalyze growth will no doubt catch the attention of investors.
Latin America is a clear choice for U.S. businesses looking to nearshore. The region’s proximity, increasing internet penetration, and impressive number of highly skilled developers are all a significant draw.
It’s also worth noting that diversity plays a core role in nearshoring. Currently within tech, Hispanic workers are noticeably underrepresented, making up a mere 16.7% of jobs. Despite the physical distance, nearshoring in Latin America can bring people from different social and economic backgrounds into companies, boosting their visibility in industries as a whole, and setting a firm foundation for equality.
Studies also show that diversity influences creativity among teams, as well as increases company revenue.
Moreover, nearshoring accelerates diversity in a manner that isn’t disruptive. Foreign team members don’t have to sacrifice their home, friends and family to further their professional career. Relocating to the U.S. can be daunting for people who haven’t previously worked abroad, especially when factoring the change in living costs and new culture norms. Nearshoring means teams can work from locations they’re familiar with, so need less time to get up to speed on business processes. They additionally have the emotional support of their social circles nearby, which in the current climate is important for employees’ personal and professional wellbeing.
Research is key to successfully find a nearshore company, and startups don’t always have the time and resources to conduct an in-depth analysis of locations and their ecosystems. The most practical manner to nearshore the right talent is with a nearshoring partner that is responsible for scouting, vetting and communicating with foreign developers.
To find an appropriate partner, ensure that they have previous experience in your industry and positive testimonials from startups in your location. They should also have a clear presence in the regions they operate in; try checking online for their press releases, events they sponsor and general content that validates they are active and respected.
Once you’ve found an appropriate nearshore partner, rely on them to know what teams in your preferred locations need in terms of culture. Nearshore partners will essentially be your development partner — you can leverage them to be your whole Research and Development department. They can guide you on the tech side of your business, advise you on the right team at the right time, give you direction on stack and methodology, and curate the right environment for the team to be productive. In contrast, hiring freelancers comes with risks because you won’t necessarily know the specific needs of the location they’re in. Be aware — if there’s a cultural disconnect, you risk not finding a partner, but a vendor that’s buying into a superficial version of your startup, as opposed to your real startup vision.
Once you’ve settled on a well-fitting nearshoring partner, ensure you have detailed contracts with all team members, as well as nondisclosure agreements. Nearshoring requires a level of mutual trust, however, at such an early stage of your company’s lifecycle, you need to know that your processes and data will not be revealed to competitors. Check that your nearshore partner’s financial status is secure and sufficient for a long-term model. Correspondingly, service level agreements will set the parameters for job responsibilities and deliverables. After all the formalities are covered, you can focus on curating fruitful, long-term relationships.
The COVID-19 crisis has made recruitment a remote-dominated sphere. Traditional modes of hiring are being reassessed, and companies are realizing that teams don’t have to be in an office to be productive. In fact, not having to cover visa and administration fees for foreign employees is much more cost-effective for companies.
As time passes and businesses develop habits best-suited to remote work, nearshoring will become increasingly popular. People are prioritizing joining teams where their career development, well-being and ethics are protected, all of which nearshoring can offer with the added benefit of not completely upheaving workers’ lives.
Startups who embrace nearshoring early on could find themselves competing with top tech firms that struggle because of recruiting limitations. With the end of the pandemic unknown, and thus no hard deadline for the visa ban, tech companies have to look at alternative modes of building teams. Startups have the advantage of revising their remote product development approach without disturbing workflows too severely. They are also known for pioneering fairer and more innovative workplaces that are enticing for a broader scope of employees.
Nearshoring is mutually beneficial because developers don’t have to give up their culture for a great employment opportunity, and businesses can reap the benefits of diversification. Ultimately, the H-1B visa suspension could stimulate true globalization in tech, where companies can achieve their best performance using global resources.
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Epic Games wins a victory against Apple, Fitbit announces a new smartwatch and Microsoft Word adds a transcription feature. This is your Daily Crunch for August 25, 2020.
The big story: Judge says Apple can’t block Unreal Engine
U.S. District Court Judge Yvonne Gonzalez Rogers weighed in on the legal battle between Epic Games and Apple with a mixed verdict. She denied Epic’s motion to restore the popular game Fortnite to Apple’s App Store, but also ordered Apple not to block Epic’s developer accounts or to restrict developers on Apple platforms from accessing Epic’s Unreal Engine tools.
“Apple has chosen to act severely, and by doing so, has impacted non-parties, and a third-party developer ecosystem,” Rogers said.
A full hearing on the dispute is scheduled for September 28.
The tech giants
Fitbit launches a $330 Apple Watch competitor — The Sense is designed to be a premium alternative to the Versa line, described by the company as its most advanced health smartwatch.
Facebook is bringing a Shop section to its app, while Instagram expands Live Shopping — Facebook Shop doesn’t sound too different from the similarly named Instagram Shop, where users can browse products from their favorite brands and businesses.
Microsoft brings transcriptions to Word — This new feature lets you transcribe conversations, both live and pre-recorded, and then edit those transcripts right inside of Word.
Startups, funding and venture capital
YC’s most anticipated startup raised $16M from a16z before Demo Day — Trove sells a suite of internal compensation tools to other startups.
Self-charging, thousand-year battery startup NDB aces key tests and lands first beta customers — NDB has created a new, proprietary nano diamond treatment that allows for more efficient extraction of electric charge from the diamond used in the creation of the battery.
Instacart workers are demanding disaster relief amid CA wildfires — Gig Workers Collective, a gig worker-activist group led by Instacart shoppers, is asking Instacart to provide disaster relief to workers impacted by natural disasters.
Advice and analysis from Extra Crunch
How to establish a startup and draw up your first contract — We invited James Alonso from Magnolia Law and Adam Zagaris from Moonshot Legal to join us at TechCrunch Early Stage to give us a 360 overview of the legal side of running a startup.
Unity, JFrog, Asana, Snowflake and Sumo Logic file for IPOs in rapid-fire fashion — Alex Wilhelm does a big roundup of new IPO filings.
As DevOps takes off, site reliability engineers are flying high — The emergence of site reliability engineers is not a new trend, but one closely coupled with the theme of DevOps over the last decade.
(Reminder: Extra Crunch is our subscription membership program, which aims to democratize information about startups. You can sign up here.)
Everything else
Netflix’s ‘Emily’s Wonder Lab’ is smart, interactive science TV for kids — TV science host (and former TechCrunch contributor) Emily Calandrelli told us that “Wonder Lab” is the realization of a concept that she’s been pitching for years.
Porsche experiments with subscription pricing, expands to Los Angeles — Porsche now has three tiers under its newly rebranded Porsche Drive vehicle subscription program.
Meet the Disrupt 2020 ‘TC10’ — The TC10 is a group of entrepreneurs, investors, etc. who have been a staple of our Disrupt conference over the past decade. And they’re all coming back!
The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.
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Here’s another edition of “Dear Sophie,” the advice column that answers immigration-related questions about working at technology companies.
“Your questions are vital to the spread of knowledge that allows people all over the world to rise above borders and pursue their dreams,” says Sophie Alcorn, a Silicon Valley immigration attorney. “Whether you’re in people ops, a founder or seeking a job in Silicon Valley, I would love to answer your questions in my next column.”
“Dear Sophie” columns are accessible for Extra Crunch subscribers; use promo code ALCORN to purchase a one- or two-year subscription for 50% off.
Dear Sophie:
I’m employed at a major Silicon Valley tech company in H-1B status. I want to found a startup. How can I work at the startup?
—Enterprising in Emeryville
Hiya Enterprising,
Thanks — you’re in good company; a lot of people are inspired by amazing new ideas during the pandemic. It’s a great opportunity to seek life transitions and new adventures.
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Here’s another edition of “Dear Sophie,” the advice column that answers immigration-related questions about working at technology companies.
“Your questions are vital to the spread of knowledge that allows people all over the world to rise above borders and pursue their dreams,” says Sophie Alcorn, a Silicon Valley immigration attorney. “Whether you’re in people ops, a founder or seeking a job in Silicon Valley, I would love to answer your questions in my next column.”
“Dear Sophie” columns are accessible for Extra Crunch subscribers; use promo code ALCORN to purchase a one- or two-year subscription for 50% off.
Dear Sophie:
I work in people ops at a startup. We have no experience with H-1B visas. We recently received applications for job openings from a couple of strong applicants who are on H-1B visas with other companies. What should we know about hiring an H-1B visa holder?
One of the job applicants will need to have her H-1B renewed next year. What should we know about filing for a renewal? Are H-1B transfers and renewals still possible given that H-1B visas are no longer being issued at consulates?
—Newbie in Newark
Dear Newbie,
Exciting that your company is hiring. Congrats! Yes, H-1B transfers and renewals are still possible. The only current restriction is that H-1B visas can generally not be issued to people outside the U.S. right now. They were halted through at least the end of 2020 under last month’s executive proclamation.
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5G is increasingly coming into focus as a set of technologies that has the potential to dramatically expand the quality, bandwidth and range of wireless connectivity. One of the major blocks to actually rolling out these technologies though is simply spectrum: there just isn’t enough of it available for private use. 5G needs spectrum at very low frequencies to penetrate buildings and increase range, and it also needs high frequencies to support the huge bandwidth that future applications will require.
The crux though is in the midband — frequencies that can support a mix of range, latency and bandwidth that could become a mainstay of 5G technologies, particularly as a bridge for legacy infrastructure and devices.
Today, the midband of U.S. spectrum is heavily utilized by government services like the military, which uses the spectrum for everything from conflict operations to satellite connectivity. That has prevented commercial operators from accessing that spectrum and moving forward with wider 5G deployments.
That’s why it is notable today that the White House announced that the 3450 Mhz to 3550 Mhz spectrum will officially be handed off to the FCC for an auction that will allow private operators to access midband spectrum. Given the legal process involved, that auction is expected to take place in December 2021, with private operation of services likely beginning in 2022. Usage of the band is expected to follow the spectrum sharing rules of AWS-3, according to a senior Trump administration official.
According to the White House, a committee of 180 experts was assembled from all the armed services and the Defense Secretary’s office to look at where a segment of the DoD’s spectrum could be freed up and moved to private usage to back 5G.
Such efforts are in line with the MOBILE NOW Act of 2017, which Congress passed in order to spur government agencies to speed up the process of allocating spectrum for 5G uses. That act encouraged NTIA, an agency which advises on telecom issues for the U.S. government, to identify the 3450 Mhz to 3550 Mhz band as a major area of study back in 2018, and earlier this year in January the agency found “viable options” for converting the band to private use.
It’s the latest positive step in the long transition of wireless to 5G services, which demands changes in technology (such as the wireless chips in cell phones), spectrum allocation, policy development and infrastructure buildout in order to come to fruition.
Ted S. Rappaport, a professor of electrical engineering and the founding director of NYU WIRELESS, an academic research center focused on advanced wireless technologies, said that “It’s great news for America … and a terrific move for U.S. consumers and for the U.S. wireless industry.”
He noted that the particular frequency was valuable, given existing knowledge and research in the industry. “It’s not that far from existing 4G spectrum where engineers and technicians already have good understanding of the propagation. And it’s also at a spectrum where the electronics are very low cost and very easy to make.”
There has been growing pressure on U.S. government leaders in recent years over the plodding 5G transition, which has fallen behind peer countries like China and South Korea. Korea in particular has been a world leader, with more than two million 5G subscribers already in the country thanks to an aggressive industrial policy by Seoul to invest in the country’s telecommunications infrastructure and take a lead in this new wireless transition.
The U.S. has been faster at moving ahead in millimeter (high frequency) spectrum for 5G that will have the greatest bandwidth, but it has lagged in midband spectrum allocation. While the announcements today is notable, there will also be concerns whether 100 Mhz of spectrum is sufficient to support the widest variety of 5G devices, and thus, this allocation may well be just the first in a series.
Nonetheless, additional midband spectrum for 5G will help move the transition forward, and will also help device and chip manufacturers begin to focus their efforts on the specific bands they need to support in their products. While it may be a couple of more years until 5G devices are widely available (and useful) in the United States, spectrum has been a key gating factor to reaching the next-generation of wireless, and a gate that is finally opening up.
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America’s technology industry, radiating brilliance and profitability from its Silicon Valley home base, was until recently a shining beacon of what made America great: Science, progress, entrepreneurship. But public opinion has swung against big tech amazingly fast and far; negative views doubled between 2015 and 2019 from 17% to 34%. The list of concerns is long and includes privacy, treatment of workers, marketplace fairness, the carnage among ad-supported publications and the poisoning of public discourse.
But there’s one big issue behind all of these: An industry ravenous for growth, profit and power, that has failed at treating its employees, its customers and the inhabitants of society at large as human beings. Bear in mind that products, companies and ecosystems are built by people, for people. They reflect the values of the society around them, and right now, America’s values are in a troubled state.
We both have a lot of respect and affection for the United States, birthplace of the microprocessor and the electric guitar. We could have pursued our tech careers there, but we’ve declined repeated invitations and chosen to stay at home here in Canada . If you want to build technology to be harnessed for equity, diversity and social advancement of the many, rather than freedom and inclusion for the few, we think Canada is a good place to do it.
U.S. big tech is correctly seen as having too much money, too much power and too little accountability. Those at the top clearly see the best effects of their innovations, but rarely the social costs. They make great things — but they also disrupt lives, invade privacy and abuse their platforms.
We both came of age at a time when tech aspired to something better, and so did some of today’s tech giants. Four big tech CEOs recently testified in front of Congress. They were grilled about alleged antitrust abuses, although many of us watching were thinking about other ills associated with some of these companies: tax avoidance, privacy breaches, data mining, surveillance, censorship, the spread of false news, toxic byproducts, disregard for employee welfare.
But the industry’s problem isn’t really the products themselves — or the people who build them. Tech workers tend to be dramatically more progressive than the companies they work for, as Facebook staff showed in their recent walkout over President Donald Trump’s posts.
Big tech’s problem is that it amplifies the issues Americans are struggling with more broadly. That includes economic polarization, which is echoed in big-tech financial statements, and the race politics that prevent tech (among other industries) from being more inclusive to minorities and talented immigrants.
We’re particularly struck by the Trump administration’s recent moves to deny opportunities to H-1B visa holders. Coming after several years of family separations, visa bans and anti-immigrant rhetoric, it seems almost calculated to send IT experts, engineers, programmers, researchers, doctors, entrepreneurs and future leaders from around the world — the kind of talented newcomers who built America’s current prosperity — fleeing to more receptive shores.
One of those shores is Canada’s; that’s where we live and work. Our country has long courted immigration, but it’s turned around its longstanding brain-drain problem in recent years with policies designed to scoop up talented people who feel uncomfortable or unwanted in America. We have an immigration program, the Global Talent Stream, that helps innovative companies fast-track foreign workers with specialized skills. Cities like Toronto, Montreal, Waterloo and Vancouver have been leading North America in tech job creation during the Trump years, fuelled by outposts of the big international tech companies but also by scaled-up domestic firms that do things the Canadian way, such as enterprise software developer OpenText (one of us is a co-founder) and e-commerce giant Shopify.
“Canada is awesome. Give it a try,” Shopify CEO Tobi Lütke told disaffected U.S. tech workers on Twitter recently.
But it’s not just about policy; it’s about underlying values. Canada is exceptionally comfortable with diversity, in theory (as expressed in immigration policy) and practice (just walk down a street in Vancouver or Toronto). We’re not perfect, but we have been competently led and reasonably successful in recognizing the issues we need to deal with. And our social contract is more cooperative and inclusive.
Yes, that means public health care with no copays, but it also means more emphasis on sustainability, corporate responsibility and a more collaborative strain of capitalism. Our federal and provincial governments have mostly been applauded for their gusher of stimulative wage subsidies and grants meant to sustain small businesses and tech talent during the pandemic, whereas Washington’s response now appears to have been formulated in part to funnel public money to elites.
American big tech today feels morally adrift, which leads to losing out on talented people who want to live the values Silicon Valley used to stand for — not just wealth, freedom and the few, but inclusivity, diversity and the many. Canada is just one alternative to the U.S. model, but it’s the alternative we know best and the one just across the border, with loads of technology job openings.
It wouldn’t surprise us if more tech refugees find themselves voting with their feet.
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