Philanthropy

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Rebuilding employee philanthropy from the bottom up

In tech circles, it would be easy to assume that the world of high-impact charitable giving is a rich man’s game where deals are inked at exclusive black tie galas over fancy hors d’oeuvre. Both Mark Zuckerberg and Marc Benioff have donated to SF hospitals that now bear their names. Gordon Moore has given away $5B – including $600M to Caltech – which was the largest donation to a university at the time. And of course, Bill Gates has already donated $27B to every cause imaginable (and co-founded The Giving Pledge, a consortium of billionaires pledging to donate most of their net worth to charity by the end of their lifetime.)

For Bill, that means he has about $90B left to give.

For the average working American, this world of concierge giving is out of reach, both in check size, and the army of consultants, lawyers and PR strategists that come with it. It seems that in order to do good, you must first do well. Very well.

Bright Funds is looking to change that. Founded in 2012, this SF-based startup is looking to democratize concierge giving to every individual so they “can give with the same effectiveness as Bill and Melinda Gates.” They are doing to philanthropy what Vanguard and Wealthfront have done for asset management for retail investors.

In particular, they are looking to unlock dollars from the underutilized corporate benefit of matching funds for donations, which according to Bright Funds is offered by over 60% of medium to large enterprises, but only used by 13% of employees at these companies. The need for such a service is clear — these programs are cumbersome, transactional, and often offline. Make a donation, submit a receipt, and wait for it to churn through the bureaucratic machine of accounting and finance before matching funds show up weeks later.

Bright Funds is looking to make your company’s matching funds benefit as accessible and important to you as your free lunches or massages. Plus, Bright Funds charges companies per seat, along with a transaction fee to cover the cost of payment processing, sparing employees any expense.

It’s a model that is working. According to Bright Fund’s CEO Ty Walrod, Bright Funds customers see on average a 40% year-over-year increase in funds donated through the platform. More importantly, Bright Funds not only transforms an employee’s relationship to personal philanthropy, but also to the company they work for.

Grassroots Giving

This model of bottoms-up giving is a welcome change from the big foundation model which has recently been rocked by scandal. The Silicon Valley Community Foundation was the go-to foundation for The Who’s Who of Silicon Valley elite. It rode the latest tech boom to become the largest community foundation in eleven short years with generous stock donations from donors like Mark Zuckerberg ($1.8 billion), GoPro’s Nicholas Woodman ($500 million), and WhatsApp co-founder Jan Koum ($566 million). Today, at $13.5 billion, it surpasses the 80+ year old Ford Foundation in endowment size.

However, earlier this year, their star fundraiser Mari Ellen Loijens (credited with raising $8.3B of the $13.5B) was accused of repeatedly bullying and sexually harassing coworkers, allegations that the Foundation had “known about for years” but failed to act upon. In 2017, a similar case occurred when USC’s star fundraiser David Carrera  stepped down on charges of sexual harassment after leading the university’s historic $6 billion fundraising campaign.

While large foundations and endowments do important work, their structure relies too much on whale hunting for big checks, giving an inordinate amount of power to the hands of a small group of talented fund raisers.

This stands in contrast to Bright Funds’ ethos — to lead a grassroots movement in empowering individual employees to make their dollar of giving count.

Rebuilding charitable giving for the platform age

Bright Funds is the latest iteration of a lineup of workplace giving platforms. MicroEdge and Cybergrants paved the way in the 80s and 90s by digitizing the giving experience, but was mainly on-premise, and lacked a focus on user experience. Benevity and YourCause arrived in 2007 to bring workplace giving to the cloud, but they were still not turnkey solutions that could be easily implemented.

Bright Funds started as a consumer platform, and has retained that heritage in its approach to product design, aiming to reduce friction for both employee and company adoption. This is why many of their first customers were midsized tech startups with limited resources and looking for a turnkey solution, including Eventbrite, Box, Github, and Contently . They are now finding their way upmarket into larger, more established enterprises like Cisco, VMWare, Campbell’s Soup Company, and Sunpower.

Bright Funds approach to product has brought a number of innovations to this space.

The first is the concept of a cause-focused “fund.” Similar to a mutual fund or ETF, these funds are portfolios of nonprofits curated by subject-matter experts tailored to a specific cause area (e.g. conservation, education, poverty, etc.). This solves one of the chief concerns of any donor — is my dollar being put to good use towards the causes I care about? Passionate about conservation? Invest with Jim Leape from the Stanford Woods Institute for the Environment, who brings over three decades of conservation experience in choosing the six nonprofits in Bright Fund’s conservation portfolio. This same expertise is available across a number of cause areas.

Additionally, funds can also be created by companies or employees. This has proven to be an important rallying point for emergency relief during natural disasters, where employees at companies can collectively assemble a list of nonprofits to donate to. In 2017, Cisco employees donated $1.8 million (including company matching) through Bright Funds to Hurricanes Harvey, Maria, and Irma as well as the central Mexico earthquakes, the current flooding in India and many more.

The second key feature of their product is the impact timeline, a central news feed to understand where your dollars are going across all your cause areas. This transforms giving from a black box transaction to an ongoing dialogue between you and your charities.

Lastly, Bright Funds wants to take away all the administrative burden that might come with giving and volunteering — everything from tracking your volunteer opportunities and hours, to one-click tax reporting across all your charitable donations. In short, no more shoeboxes of receipts to process through in April.

Doing good & doing well

Although Bright Funds is focused on transforming the individual giving experience, it’s paying customer at the end of the day is the enterprise.

And although it is philanthropic in nature, Bright Funds is not exempt from the procurement gauntlet that every enterprise software startup faces — what’s in it for the customer? What impact does workplace giving and volunteering have on culture and the bottom line?

To this end, there is evidence to show that corporate social responsibility has a an impact on recruiting the next generation of workers. A study by Horizon Media found that 81% of millennials expect their companies to be good corporate citizens. A separate 2015 study found that 62% of millennials said they’d take a pay cut to work for a company that’s socially responsible.

Box, one of Bright Fund’s early customers, has seen this impact on recruiting firsthand (disclosure: Box is one of my former employers). Like most tech companies competing for talent in the Valley, Box used to give out lucrative bonuses for candidate referrals. They recently switched to giving out $500 in Bright Funds gift credit. Instead of seeing employee referrals dip, Box saw referrals “skyrocket,” according to Box.org Executive Director Bryan Breckenridge. This program has now become “one of the most cherished cultural traditions at Box,” he said.

Additionally, like any corporate benefit, there should be metrics tied to employee retention. Benevity released a study of 2 million employees across 118 companies on their platform that showed a 57% reduction in turnover for employees engaged in corporate giving or volunteering efforts. VMware, one of Bright Fund’s customers, has seen an astonishing 82% of their 22,000 employees participate in their Citizen Philanthropy program of giving and volunteering, according to VMware Foundation Director Jessa Chin. Their full-time voluntary turnover rate (8%) is well below the software industry average of 13.2%.

Towards a Brighter Future

Bright Funds still has a lot of work to do. CEO Walrod says that one of his top priorities is to expand the platform beyond US charities, finding ways to evaluate and incorporate international nonprofits.

They have also not given up their dream of becoming a truly consumer platform, perhaps one day competing in the world of donor-advised funds, which today is largely dominated by big names like Fidelity and Schwab who house over $85B of assets. In the short term, Walrod wants to make every Bright Funds account similar to a 401K account. It goes wherever you work, and is a lasting record of the causes you care about, and the time and resources you’ve invested in them.

Whether the impetus is altruism around giving or something more utilitarian like retention, companies are increasingly realizing that their employees represent a charitable force that can be harnessed for the greater good. Bright Funds has more work to do like any startup, but it is empowering the next set of donors who can give with the same effectiveness as Gates, and one day, at the same scale as him as well.

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Overwatch ‘Pink Mercy’ sale raises $12M for breast cancer research

It can be hard sometimes to grok the scale of the gaming community, but the occasional charity event not only demonstrates the hugeness of the industry but also its diversity and willingness to shell out for a good cause. Today Blizzard announced that an Overwatch charity campaign raised an impressive $12.7 million for breast cancer research in just two weeks.

Overwatch is an extremely popular team-based shooter game that has made an impression not just with its solid gameplay, but its striking and inclusive character design. This sensitivity to the ever-widening demographics of gaming led them to conceive of this charity campaign back in May.

Players could for a limited time purchase a special “skin,” or 3D model, for the character Mercy — she’s the most powerful healer in the lineup, so the choice makes sense, even though the statuesque blonde isn’t exactly their most interesting character work. (A Pink Genji would probably look cool, but it would probably just make more people play him — a regrettable outcome.)

Special skins are highly sought-after, and while many can be obtained through in-game loot boxes, they can also be purchased. In this case, the price was set at $15, rather high for a skin but clearly that didn’t deter players, who shelled out by the thousands for both it and related t-shirts.

I asked for a breakdown, but a little napkin math gives a basic idea of the volume. The press release announcing the $12.7 million number says “thousands” of t-shirts were sold at $30 apiece; usually if it’s 10,000 or more they say so, so we’ll just use 10K as our estimate. That makes $300K from shirts, so the remaining $12.4 million means somewhere north of 820,000 people paid for the Pink Mercy skin.

Think about that! In two weeks more than three quarters of a million people paid $15 each for a virtual item. Pretty great. It’s all going to the Breast Cancer Research Foundation, by the way. They got a big novelty check:

And this is by no means the only big gaming charity event. Games Done Quick regularly raises millions, and Penny Arcade’s Child’s Play got so big that it had to be spun off as its own thing. It just recently announced a round of grants funding pediatric hospital equipment and staff, by the way.

This event went well enough that we can probably expect more in the future for other causes — I’ve asked Blizzard for any details on that front and will update if I hear back.

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Facebook drops fee on donations, will match $50M/year, adds Mentor feature

 Facebook has always been about friends, but now it’s seeking a broader purpose. So today, Facebook is lending a hand with what it does best: social connections, APIs, and money. At its second Facebook Social Good Forum conference in New York City, the social network just unveiled a slew of new philanthropy-minded features and initiatives. “For all the things that might try to… Read More

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Dell Foundation pledges $36 million to Harvey relief effort

 Michael and Susan Dell have doubled down on the tech industry’s commitment to bail out Texas as it recovers from Hurricane Harvey. The couple pledged a whopping $36 million to the effort through their foundation today. The money, which represents the largest single contribution to date for the disaster, comes in the form of an $18 million seed contribution, followed by a dollar… Read More

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Causes of the global water crisis and 12 companies trying to solve it

 It’s World Water Day. Time to wake up and take shorter showers. That is, if we’re fortunate enough to have them. Water scarcity and pollution are persistent global problems. According to End Water Poverty, some 663 million people around the world have absolutely no reliable access to clean, safe water year-round. And two-thirds of the world population faces water scarcity for… Read More

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Google.org grants $50 million to nonprofits striving for equal access in education

 Google.org is donating a $50 million block of grant money to education tech nonprofits striving to create equal access to education around the world. The money, and in-kind services from Google, will support organizations working to bring quality educational materials and teacher training to students in developing nations, and to help students in crisis maintain their education. Read More

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Google.org donates $30 million to help nonprofits buy the tech they need

google_2016_holiday_giving Google.org is donating $30 million to non-profits this holiday so that they can buy any tech and related services that they need including hardware, software, training and IT maintenance or repair services. Earlier this month, reports leaked that Google had donated money earmarked for employees’ Christmas gifts to charity instead this year. It’s true that the company made… Read More

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Google.org, Omidyar Network backing Fast Forward, the accelerator for tech nonprofits

Fast Forward co-founders Kevin Barenblat and Shannon Farley. An accelerator that helps tech nonprofits develop their products and raise grant money, Fast Forward, has attracted $1.25 million in philanthropic funding of its own. Backers include big names in venture capital and tech. Omidyar Network, Google.org and BlackRock donated the largest share, along with AT&T, The Nasiri Foundation and Rita Allen Foundation. Fast Forward will use the money… Read More

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PayPal puts a charitable giving button in its app for the first time

paypal PayPal is rolling out an update to its mobile application which it hopes will put charitable giving in the forefront of customers’ minds. With a new button that appears at the bottom of the home screen of its app  – below options to order ahead or pay in-store – PayPal users can support a favorite cause through an in-app donation. The button connects users to the tens… Read More

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Malala Fund co-founder Shiza Shahid, AngelList partner to back “mission-driven” startups

Shiza Shahid, NOW Ventures founder, girls' education advocate. During the Global Entrepreneurship Summit (GES 2016) at Stanford University today, AngelList, the equity fundraising platform, and activist Shiza Shahid announced a partnership to form a fund called NOW Ventures that will back what they’re calling “mission-driven” startups. That’s the latest label for businesses that want to make a positive social and environmental… Read More

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