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The two developers of an indie game called Ooblets have been subjected to “tens of thousands if not hundreds of thousands” of abusive messages following their decision to put their game on the Epic Games Store. It’s a worrying yet entirely unsurprising example of the toxic elements of the gaming community and their strangely unlimited hatred for Epic.
Ooblets is a game by a husband and wife team that looks like a sort of farming/dancing/collecting simulator with a fun, cute style. They’ve been developing it for a couple of years now with the help of Patreon supporters, and are getting closer to release.
In the process of lining up where and how to sell the game, the two entered into a contract with the Epic Games Store, which in exchange for near-term exclusivity would guarantee the developers the income they might have gotten if they’d decided to launch on multiple storefronts.
This practice adds some stability to what can be a very unpredictable sales environment, and as a side effect gave the two a fund upfront to finish development without having to rely on their Patreon supporters — whom they told about the new deal and consulted about what should happen next.
To be clear, the game will still be able to be bought and played by pretty much everyone on PC, just using a different storefront. Like if the chips you prefer started being sold at 7-Eleven instead of AM/PM. Except you can go to either one just by clicking your mouse.
But when they announced the news to the broader internet, it drew down on Ben and Rebecca Cordingley the ire of the easily provoked gaming world, specifically those who believe that Epic’s purchase of exclusives for its nascent gaming storefront is an affront to all that is sane and good in this world.
Immediately the two were inundated with messages “on every conceivable platform” telling them to die, swallow bleach, get raped, and both accusing Ben of anti-Semitism and mocking his being Jewish. Some, he said, went so far as to doctor video to make it seem like he had posted something then deleted it.
Horrified and taken aback by this massively disproportionate response to two people deciding to make a deal that should benefit their game and not affect their supporters (their patrons on Patreon were never promised the game, let alone on a specific platform), Ben wrote a post with his thoughts on the matter. You can read it here, along with some rather disturbing excerpts of the attacks on him and his wife.
These attacks are likely ongoing — in fact, the new post has probably just stoked the fire, and the two can look forward to a few more weeks of being told to kill themselves or that someone is going to find them and assault them.
The backlash against Epic over the last year has been perplexing to watch. The new storefront was created in the wake of Fortnite’s success to act as a dark horse challenger to the reigning champ of the PC gaming world, Valve’s Steam. Releasing on Steam has been a foregone conclusion for most PC games for years, but recently that practice has been challenged as companies like Epic and Ubisoft created their own launchers and game stores.
Flush with Fortnite cash, Epic has relied on two things to grow its storefront, which began (and remains) rather lackluster compared to its more mature and popular competitors. First, it has simply picked a number of games each month to give away for free, no strings attached — and not shovelware either, but actually great games that people want. Second, they’ve arranged for upcoming games to release exclusively on their platform.
Paid exclusivity is of course by no means new, especially not in the gaming community, where exclusivity among platforms has been the rule since the ’80s, when it was Mario versus Sonic, to today, when it’s Halo versus Destiny or a hundred others. Sony, Microsoft, Nintendo and many others pay huge amounts to lock in developers for years, sometimes buying them outright so their games will be released exclusively on a certain platform. Epic seems to be joining a fairly large club.
Steam has many features Epic doesn’t, it is true. The community of recommendations, mods, forums and gamified purchasing on Steam is unmatched anywhere else. But for the purpose of buying and launching a game, the two are pretty evenly matched. It’s understandable that people might be upset when a game they are looking forward to disappears from their wishlist on Steam, or that they have to download another app in order to launch some games. But this inconvenience is, let’s be honest, minimal.
It’s sad reading not just the initial outrage at the pair’s decision — which, as they explained, is helpful for them as developers and lets them finish the game with less financial uncertainty — but at the justification that many have put forward that by joking about how angry people get about the Epic thing in the original post, Ben was inviting the abuse he received. These “they should have known” or “they were asking for it” people seem to want the developer’s perceived tone to have equal importance as the thousands of death threats they received subsequently.
From Ben’s post:
I’d challenge anyone to be on the receiving end of this for a few minutes/hours/days to not come to the conclusion that a huge segment of the broader gaming community is toxic.
There’s a strange relationship a segment of the gaming community has with game developers. I think their extreme passion for games has made them perceive the people who provide those games as some sort of mystical “other”, an outgroup that’s held to a whole set of weird expectations. These folks believe they hold the magic power of the wallet over developers who should cower before them and capitulate to any of their demands. You can see this evidenced by the massive number of angry people threatening to pirate our game in retaliation to any perceived slight.
It’s hard to see the effects or scope of what a massive mob of online harassment is doing to someone until you’re on the receiving end of it. It’s also really hard to realize when you’re unwittingly part of a harassment group because you’ve been so convinced by the mob mentality that your anger and target are justified.
Ben and Rebecca are far from the first to be the target of this type of mob, and let’s not forget that 8chan got its start as a refuge for “gamergate” diehards who had been ejected from other platforms. The original toxic gamer outrage factory is now known for being an incubator for white nationalist terrorists. Threats from the collective fragile internet ego are manifesting in bullets and taking lives with frightening frequency.
If you’d like to support the game and developer, which I already intended to do before this unseemly furore, you can follow the developers and see the latest over at Ooblets.com.
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The “10x engineer.” Shudder. Wince. I have rarely seen my Twitter feed unite against an idea so loudly, or in such harmony.
I refer of course to the thread last month by Accel India’s Shekhar Kirani, explaining “If you have a 10x engineer as part of your first few engineers, you increase the odds of your startup success significantly” and then going on to address, in his opinion, “How do you spot a 10x engineer?”
The resulting scorn was tsunami-like. The very concept of a 10x engineer seems so… five years ago. Since then, the Valley has largely come to the collective conclusion that 1) there is no such thing as a 10x engineer 2) even if there were, you wouldn’t want to hire one, because they play so poorly with others.
The anti-10x squad raises many important and valid — frankly, obvious and inarguable — points. Go down that Twitter thread and you’ll find that 10x engineers are identified as: people who eschew meetings, work alone, rarely look at documentation, don’t write much themselves, are poor mentors, and view process, meetings, or training as reasons to abandon their employer. In short, they are unbelievably terrible team members.
Is software a field like the arts, or sports, in which exceptional performers can exist? Sure. Absolutely. Software is Extremistan, not Mediocristan, as Nassim Taleb puts it.
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Everyone’s worried about Mark Zuckerberg controlling the next currency, but I’m more concerned about a crypto Cambridge Analytica.
Today Facebook announced Libra, its forthcoming stablecoin designed to let you shop and send money overseas with almost zero transaction fees. Immediately, critics started harping about the dangers of centralizing control of tomorrow’s money in the hands of a company with a poor track record of privacy and security.
Facebook anticipated this, though, and created a subsidiary called Calibra to run its crypto dealings and keep all transaction data separate from your social data. Facebook shares control of Libra with 27 other Libra Association founding members, and as many as 100 total when the token launches in the first half of 2020. Each member gets just one vote on the Libra council, so Facebook can’t hijack the token’s governance even though it invented it.

With privacy fears and centralized control issues at least somewhat addressed, there’s always the issue of security. Facebook naturally has a huge target on its back for hackers. Not just because Libra could hold so much value to steal, but because plenty of trolls would get off on screwing up Facebook’s currency. That’s why Facebook open-sourced the Libra Blockchain and is offering a prototype in a pre-launch testnet. This developer beta plus a bug bounty program run in partnership with HackerOne is meant to surface all the flaws and vulnerabilities before Libra goes live with real money connected.
Yet that leaves one giant vector for abuse of Libra: the developer platform.
“Essential to the spirit of Libra . . . the Libra Blockchain will be open to everyone: any consumer, developer, or business can use the Libra network, build products on top of it, and add value through their services. Open access ensures low barriers to entry and innovation and encourages healthy competition that benefits consumers,” Facebook explained in its white paper and Libra launch documents. It’s even building a whole coding language called Move for making Libra apps.
Apparently Facebook has already forgotten how allowing anyone to build on the Facebook app platform and its low barriers to “innovation” are exactly what opened the door for Cambridge Analytica to hijack 87 million people’s personal data and use it for political ad targeting.
But in this case, it won’t be users’ interests and birthdays that get grabbed. It could be hundreds or thousands of dollars’ worth of Libra currency that’s stolen. A shady developer could build a wallet that just cleans out a user’s account or funnels their coins to the wrong recipient, mines their purchase history for marketing data or uses them to launder money. Digital risks become a lot less abstract when real-world assets are at stake.

In the wake of the Cambridge Analytica scandal, Facebook raced to lock down its app platform, restrict APIs, more heavily vet new developers and audit ones that look shady. So you’d imagine the Libra Association would be planning to thoroughly scrutinize any developer trying to build a Libra wallet, exchange or other related app, right? “There are no plans for the Libra Association to take a role in actively vetting [developers],” Calibra’s head of product Kevin Weil surprisingly told me. “The minute that you start limiting it is the minute you start walking back to the system you have today with a closed ecosystem and a smaller number of competitors, and you start to see fees rise.”
That translates to “the minute we start responsibly verifying Libra app developers, things start to get expensive, complicated or agitating to cryptocurrency purists. That might hurt growth and adoption.” You know what will hurt growth of Libra a lot worse? A sob story about some migrant family or a small business getting all their Libra stolen. And that blame is going to land squarely on Facebook, not some amorphous Libra Association.
Image via Getty Images / alashi
Inevitably, some unsavvy users won’t understand the difference between Facebook’s own wallet app Calibra and any other app built for the currency. “Libra is Facebook’s cryptocurrency. They wouldn’t let me get robbed,” some will surely say. And on Calibra they’d be right. It’s a custodial wallet that will refund you if your Libra are stolen and it offers 24/7 customer support via chat to help you regain access to your account.
Yet the Libra Blockchain itself is irreversible. Outside of custodial wallets like Calibra, there’s no getting your stolen or mis-sent money back. There’s likely no customer support. And there are plenty of crooked crypto developers happy to prey on the inexperienced. Indeed, $1.7 billion in cryptocurrency was stolen last year alone, according to CypherTrace via CNBC. “As with anything, there’s fraud and there are scams in the existing financial ecosystem today . . . that’s going to be true of Libra too. There’s nothing special or magical that prevents that,” says Weil, who concluded “I think those pros massively outweigh the cons.”
Until now, the blockchain world was mostly inhabited by technologists, except for when skyrocketing values convinced average citizens to invest in Bitcoin just before prices crashed. Now Facebook wants to bring its family of apps’ 2.7 billion users into the world of cryptocurrency. That’s deeply worrisome.
Facebook founder and CEO Mark Zuckerberg arrives to testify during a Senate Commerce, Science and Transportation Committee and Senate Judiciary Committee joint hearing about Facebook on Capitol Hill in Washington, DC, April 10, 2018. (Photo: SAUL LOEB/AFP/Getty Images)
Regulators are already bristling, but perhaps for the wrong reasons. Democrat Senator Sherrod Brown tweeted that “We cannot allow Facebook to run a risky new cryptocurrency out of a Swiss bank account without oversight.” And French Finance Minister Bruno Le Maire told Europe 1 radio that Libra can’t be allowed to “become a sovereign currency.”
Most harshly, Rep. Maxine Waters issued a statement saying, “Given the company’s troubled past, I am requesting that Facebook agree to a moratorium on any movement forward on developing a cryptocurrency until Congress and regulators have the opportunity to examine these issues and take action.”
Yet Facebook has just one vote in controlling the currency, and the Libra Association preempted these criticisms, writing, “We welcome public inquiry and accountability. We are committed to a dialogue with regulators and policymakers. We share policymakers’ interest in the ongoing stability of national currencies.”
That’s why as lawmakers confer about how to regulate Libra, I hope they remember what triggered the last round of Facebook execs having to appear before Congress and Parliament. A totally open, unvetted Libra developer platform in the name of “innovation” over safety is a ticking time bomb. Governments should insist the Libra Association thoroughly audit developers and maintain the power to ban bad actors. In this strange new crypto world, the public can’t be expected to perfectly protect itself from Cambridge Analytica 2.$.
Get up to speed on Facebook’s Libra with this handy guide:
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Every time I see a “the future of work is remote” article, I think to myself: “How backwards! How retro! How quaint!” That future is now, for many of us. I’ve been a fully remote developer-turned-CTO for a full decade. So I’m always baffled by people still wrestling with whether remote work is viable for their company. That jury rendered its verdict a long time ago.
One reason companies still struggle with it is that remote work amplifies the negative effects of bad practices. If everyone’s in one place, you can dither, handwave, vacillate, micromanage, and turn your workplace into an endless wasteland of unclear uncertainty, punctuated by ad-hoc last-second crisis meetings — and your employees will probably still conspire against your counterproduction to get something done, albeit much less than what they’re capable of.
If they’re remote, though, progress via conspiracy and adhocracy is no longer an option. If they’re remote, you need decisive confidence, clear direction, iterative targets, independent responsibilities, asynchronous communications, and cheerful chatter. Let me go over each of those:
Decisive confidence. Suppose Vivek in Delhi, Diego in Rio, and Miles in Berlin are all on a project. (An example I’m drawing from my real life.) It’s late your time. You have to make a decision about the direction of their work. If you sleep on it, you’re writing off multiple developer-days of productivity.
Sometimes they have enough responsibilities to have other things to work on. (More on that below.) Sometimes you don’t have to make the decision because they have enough responsibility to do so themselves. (More on that below.) But sometimes you have to make the business-level decision based on scant information. In cases like this, remember the military maxim: “Any decision is better than no decision.”
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YouTube has made the weakest, least courageous response to mass backlash regarding its ruling yesterday that right-wing personality Steven Crowder’s racist and homophobic attacks on Vox video producer Carlos Maza didn’t violate its policies. Now YouTube says it’s demonetized Crowder’s channel because his “pattern of egregious actions has harmed the broader community” …but it will restore Crowder’s ability to earn a cut of YouTube ad revenue as long as he removes the link in his videos/channel to his offensive merchandise shop and fixes “all of the issues” with his channel. Specifically, Crowder’s shop sells [Warning: disturbing language not condoned by TechCrunch] “Socialism is for f*gs” t-shirts, baby onesies and beer-pong cups.
[Update: In the wake of this article and YouTube’s focus on his homophobic slur shirts, Crowder has removed the hateful merchandise from his store.]
The unwillingness to remove Crowder from YouTube counters the frequent calls by conservative politicians and pundits that they’re discriminated against on social media. Instead, it seems YouTube is too scared of being called bias to do what’s right and enforce its policies that dictate Crowder’s content or whole channel be removed. And even if Crowder does make YouTube’s required fixes, which it’s yet to publicly detail, he can still toe the line of its hate speech policies while promoting his merchandise shop within his videos.
To clarify, in order to reinstate monetization on this channel, he will need to remove the link to his T-shirts.
— TeamYouTube (@TeamYouTube) June 5, 2019
Sorry for the confusion, we were responding to your tweets about the T-shirts. Again, this channel is demonetized due to continued egregious actions that have harmed the broader community. To be reinstated, he will need to address all of the issues with his channel.
— TeamYouTube (@TeamYouTube) June 5, 2019
YouTube needs to completely rethink its approach to policy and enforcement here. Otherwise it’s likely to embolden harassers and bigots across the internet.
For those just stumbling into this social media policy dumpster fire, Canadia-American conservative commentator Crowder publishes politically inflammatory videos to his 3.8 million YouTube subscribers. They often include hosting bad faith “debates” with those who disagree with him, where he uses twisted rhetoric, aggression and obstinance to goad guests into getting angry so he can paint them as crazy and wrong. He’s also known for targeting specific media figures with verbal abuse, which leads his followers to harass them in en masse.
In this case, Crowder called Vox’s Maza a “gay Mexican” and “lispy queer,” amongst other hate speech-laden taunts across multiple videos. Last week Maza compiled a viral Twitter thread detailing the abuse and imploring YouTube to enforce its policy that bans hate speech and harassment.
Yesterday, YouTube tweeted its confusing and contradictory ruling from a review of Crowder’s videos. “While we found language that was clearly hurtful, the videos as posted don’t violate our policies . . . As an open platform, it’s crucial for us to allow everyone–from creators to journalists to late-night TV hosts–to express their opinions w/in the scope of our policies. Opinions can be deeply offensive, but if they don’t violate our policies, they’ll remain on our site . . . Even if a video remains on our site, it doesn’t mean we endorse/support that viewpoint.”
That makes zero sense considering YouTube’s policy expressly forbids this kind of content, and says it will be taken down. YouTube specifically bans content that’s deliberately meant to “humiliate someone,” that includes “hurtful and negative personal comments/videos about another person” or features hate speech regarding “ethnicity” and “sexual orientation.” Crowder’s content violates all of these rules, and so consistent enforcement would require its removal.

That’s why the public momentarily applauded today when YouTube announced that it suspended Crowder’s monetization. This still fell far short of what YouTube’s policies dictate, but it at least meant that Crowder couldn’t monetize his YouTube views directly, even if he could still promote his merchandise, live events and Patreo-paid subscription page. Then the internet got rightfully mad again when YouTube said he just had to remove the link to his homophobic t-shirt shop to regain monetization, given he could just promote the shop in his videos while still benefiting from his YouTube reach.
And then just as this article was published, YouTube made yet another flip-flop and apologized for all the confusion (that it caused by waffling). It now claims that “this channel is demonetized due to continued egregious actions that have harmed the broader community. To be reinstated, he will need to address all of the issues with his channel.” Yet YouTube did not respond to a request for details about exactly what must be changed.
At least in the wake of this article and YouTube’s insistence he delink offensive merch from his channel, Crowder has removed the “Socialism is for f*gs” merchandise from his shop. But he’s sure to find new ways to stoke his hateful base while avoiding a full YouTube suspension.
Crowder repeatedly links his YouTube channel and videos to his merchandise shop selling shirts featuring homophobic slurs
It’s tough to even know where to begin criticism of YouTube’s behavior here:

Hopefully this will be a turning point in news coverage and public perception of Google and YouTube. Facebook’s spread of misinformation and Twitter’s failure to police harassment have dominated the conversation of social media’s dangers to society. But it’s YouTube that willfully suggests the most salacious and eye-catching content to users to keep them watching ads, even if it’s promoting bigotry. And since it pays stars directly, unlike Facebook, Instagram, Twitter or Snapchat, it’s uniquely responsible for creating a profession out of hatred.
Perhaps this situation will lead to more calls from viewers and advertisers to #BoycottYouTube. But if members of the tech community really want to drive change, they should message their friends who work at YouTube or Google and ask why they work at a company that operates this way. That monetizes harassment and radicalization while refusing to take a strong stand against it. When backlash hits not just pecks at Google’s profits but harms its recruiting efforts in a brutally competitive talent market, that’s when we might finally see it do the right thing.
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Sharing with everyone is passé and more than a little bit scary these days. We want to send photos to friends without posting them publicly. We want to reminisce without being permanently defined by our timelines. And we want the utility of apps without giving away our contact info to developers.
The problem is that this philosophy is hard to monetize for a social network that needs to maximize broadcasted content and engagement to score ad views. But it’s easy to monetize if you sell the phone and then let people be as private as they want on it. That’s why today at WWDC, Apple showed off changes that turn iOS into the asocial network — software that mimics the tools of Facebook but without the pressure to overshare.
Most stunningly, Apple will require apps that offer third-party login options like those from Facebook and Google to integrate its new Sign In With Apple feature that lets users hide their email addresses from developers. It’s a power move that makes Facebook look wreckless with your contact info by comparison.
Privacy has been a core Apple talking point for years, from the iPhone’s secure enclave and FaceID to message encryption to protection against tracking. But those safeguards have been focused on getting out of the way to let Apple’s products to ‘just work’. Increasingly, Apple is moving privacy further forward in the user experience to highlight how you can get more out of sharing less. That’s a wise strategy since the company has proven its inability to build full scale social networks out of Ping, Apple Music Connect, and iMessage.
“At Apple, we believe privacy is a fundamental human right and we engineer it into every single thing we do” said Apple SVP Craig Federighi . Mark Zuckerberg declared “The future is private” at Facebook’s F8 conference a month ago, but proved it wasn’t his company’s past or present by failing to launch products that protect users. Now like Google did at I/O a few weeks ago with a slew of privacy tech launches, Apple is actually living up to its talking points with today’s beta release of iOS 13.
Photo Message Recommendations – When you bring up the Share Sheet for a photo or video in iOS 13, Apple will recommend people to send it to over iMessage or Mail based on who you frequently share with and if friends appear in the content. With a few taps you can privately deliver your imagery to a slew of your closest friends and favorite group chats, which could eliminate the need to post it more widely on Facebook or Instagram.

Asocial Media Tools – Instagram offers no way to download a photo or video you edit without first posting it to the feed first. That greedy growth hack leaves room for Apple to usurp more of the creative process. iOS 13 will let you edit videos for lighting, color, contrast, and more plus rotate clips you accidentally shot sideways — all which Instagram and Facebook can’t do. Forgoing the social network side lets Apple focus on tools that you’re free to use however you want.
And with the new Photo Day feature, Apple automatically hides and emphasizes different photos from each day to create magazine-style layouts. These ignite nostalgia and create a visual diary without the embarassment of all that content being on social media to power those TimeHop and Facebook On This Day features.

Memoji – To date, Apple’s interest in animated avatar masks that look like you has centered around FaceTime and video messages. But now it’s realizing how these virtual mini-me’s can enhance privacy while connecting more deeply. iOS 13 will let you opt to share your name and Memoji (or a real photo) as your message thread thumbnail in iMessage so new conversation partners like group chat friends-of-friends can better identify you without showing strangers your actual face. And Memoji can now be used as pre-generated stickers in chat, making it a direct competitor to Snapchat’s Bitmoji and Facebook’s Avatars that just launched today.

AirPods Audio Sharing – What if instead of trumpeting what you’re listening to on social media or fumbling to text a song link to a friend, they could just instantly pipe the sound into their headphones too so you’re rocking out in sync? That’s how the upcoming AirPods Audio Sharing works to let you exchange music privately over Bluetooth without exposing your guilty pleasure jams.

Apple’s most brazen attack saw it call out the social network by name on screen at WWDC. Flashing logos for “Sign In With Facebook” and “Sign In With Google” that are popular for joining new apps without setting up an account, Federighi noted that “This can be convenient, but it also can come at the cost of your privacy. Your personal information sometimes gets shared behind the scenes. These logins can be used to track you.”

As an alternative, Apple is launching “Sign In With Apple”. It uses FaceID in lieu of asking you to create a new username and password to register for a third-party app. Federighi told users they can opt to hide their email addresses from app developers and instead have Apple provide a randomized proxy address that forwards to their real one. That means users can permanently block spam messages from the app, prevent the developer from sharing or selling their contact info, and avoid being targeted with marketing via their email address as with Facebook Custom Audience ads.
The announcement drew the loudest cheers of any at WWDC. And it seems Apple is determined to wring as much competitive advantage out of its Sign In feature as possible. You might imagine that adoption by developers would be outside of Apple’s control, and it’d have to prove it drove more lifetime value than login options that always provide a user’s real email.
But while Apple failed to mention this on stage, the fine print of its developer news brief notes that “Sign In with Apple will be available for beta testing this summer. It will be required as an option for users in apps that support third-party sign-in when it is commercially available later this year.”

Sure, developers want to maximize signups by minimizing onboarding friction, which is why Sign In With features that don’t make you remember more passwords have grown popular. Adding the Apple sign-in option should theoretically help. But developers also rely on sucking in email addresses to wake up lapsed users with message blasts, target them and people similar to them with reengagement or install ads, and exclude existing users to save money when buying ads to recruit new users.
If developers fear Sign In With Apple’s proxy email address feature will hurt them by cannibalizing registrations made with Facebook or Google that don’t offer users a way to hide their real contact info more than the convenience of a third sign-in option will help, they may try their best to bury or minimize the mandatory feature. Apple might have to incentivize growth for developers in other ways, such as heavily promoting them in the App Store if they prioritize its login option to offset the lifetime value per user decline from the loss of contact info. Unless compelled by some moral imperative, developers aren’t likely to risk their business any more than they have to in the name of privacy.

It’s here that Apple will learn that taking the high road can have its speed bumps. It might monetize selling hardware, but its developer partners often still rely on constantly grabbing our attention.
Privacy is often an abstract concept to the mainstream consumer, that doesn’t dictate their decisions, judging by Facebook’s continued user growth. That’s why promotional campaigns around the philosophy of privacy can seem to have little impact. But by building products and platforms that are objectively more useful yet more privacy-friendly than those of competitors, Apple can allow natural market forces to sweep users in the right direction — which just happens to lead into its shiny retail stores.
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Venture capitalists aren’t supposed to make their portfolio companies battle to the death. There’s a long-standing but unofficial rule that investors shouldn’t fund multiple competitors in the same space. Conflicts of interest could arise, information about one startup’s strategy could be improperly shared with the other, and the companies could become suspicious of advice provided by their investors. That leads to problems down the line for VCs, as founders may avoid them if they fear the firm might fund their rival down the line.
SoftBank shatters that norm with its juggernaut $100 billion Vision Fund plus its Innovation Fund. The investor hasn’t been shy about funding multiple sides of the same fight.
The problem is that SoftBank’s power distorts the market dynamics. Startups might take exploitative deals from the firm under the threat that they’ll be outspent whoever is willing to take the term sheet. That can hurt employees, especially ones joining later, who might have a reduced chance for a meaningful exit. SoftBank could advocate for mergers, acquisitions, or product differentiation that boost its odds of reaping a fortune at the expense of the startups’ potential.
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Mark Zuckerberg: “The future is private”. Sundar Pichai: ~The present is private~. While both CEO’s made protecting user data a central theme of their conference keynotes this month, Facebook’s product updates were mostly vague vaporware while Google’s were either ready to ship or ready to demo. The contrast highlights the divergence in strategy between the two tech giants.
For Facebook, privacy is a talking point meant to boost confidence in sharing, deter regulators, and repair its battered image. For Google, privacy is functional, going hand-in-hand with on-device data processing to make features faster and more widely accessible.
Everyone wants tech to be more private, but we must discern between promises and delivery. Like “mobile”, “on-demand”, “AI”, and “blockchain” before it, “privacy” can’t be taken at face value. We deserve improvements to the core of how our software and hardware work, not cosmetic add-ons and instantiations no one is asking for.
AMY OSBORNE/AFP/Getty Images
At Facebook’s F8 last week, we heard from Zuckerberg about how “Privacy gives us the freedom to be ourselves” and he reiterated how that would happen through ephemerality and secure data storage. He said Messenger and Instagram Direct will become encrypted…eventually…which Zuckerberg had already announced in January and detailed in March. We didn’t get the Clear History feature that Zuckerberg made the privacy centerpiece of his 2018 conference, or anything about the Data Transfer Project that’s been silent for the 10 months since it’s reveal.
What users did get was a clumsy joke from Zuckerberg about how “I get that a lot of people aren’t sure that we’re serious about this. I know that we don’t exactly have the strongest reputation on privacy right now to put it lightly. But I’m committed to doing this well.” No one laughed. At least he admitted that “It’s not going to happen overnight.”
But it shouldn’t have to. Facebook made its first massive privacy mistake in 2007 with Beacon, which quietly relayed your off-site ecommerce and web activity to your friends. It’s had 12 years, a deal with the FTC promising to improve, countless screwups and apologies, the democracy-shaking Cambridge Analytica scandal, and hours of being grilled by congress to get serious about the problem. That makes it clear that if “the future is private”, then the past wasn’t. Facebook is too late here to receive the benefit of the doubt.
At Google’s I/O, we saw demos from Pichai showing how “our work on privacy and security is never done. And we want to do more to stay ahead of constantly evolving user expectations.” Instead of waiting to fall so far behind that users demand more privacy, Google has been steadily working on it for the past decade since it introduced Chrome incognito mode. It’s changed directions away from using Gmail content to target ads and allowing any developer to request access to your email, though there are plenty of sins to atone for. Now when the company is hit with scandals, it’s typically over its frightening efficiency as with its cancelled Project Maven AI military tech, not its creepiness.
Google made more progress on privacy in low-key updates in the runup to I/O than Facebook did on stage. In the past month it launched the ability to use your Android device as a physical security key, and a new auto-delete feature rolling out in the coming weeks that erases your web and app activity after 3 or 18 months. Then in its keynote today, it published “privacy commitments” for Made By Google products like Nest detailing exactly how they use your data and your control over that. For example, the new Nest Home Max does all its Face Match processing on device so facial recognition data isn’t sent to Google. Failing to note there’s a microphone in its Nest security alarm did cause an uproar in February, but the company has already course-corrected

That concept of on-device processing is a hallmark of the new Android 10 Q operating system. Opening in beta to developers today, it comes with almost 50 new security and privacy features like TLS 1.3 support and Mac address randomization. Google Assistant will now be better protected, Pichai told a cheering crowd. “Further advances in deep learning have allowed us to combine and shrink the 100 gigabyte models down to half a gigabyte — small enough to bring it onto mobile devices.” This makes Assistant not only more private, but fast enough that it’s quicker to navigate your phone by voice than touch. Here, privacy and utility intertwine.
The result is that Google can listen to video chats and caption them for you in real-time, transcribe in-person conversations, or relay aloud your typed responses to a phone call without transmitting audio data to the cloud. That could be a huge help if you’re hearing or vision impaired, or just have your hands full. A lot of the new Assistant features coming to Google Pixel phones this year will even work in Airplane mode. Pichai says that “Gboard is already using federated learning to improve next word prediction, as well as emoji prediction across 10s of millions of devices” by using on-phone processing so only improvements to Google’s AI are sent to the company, not what you typed.

Google’s senior director of Android Stephanie Cuthbertson hammered the idea home, noting that “On device machine learning powers everything from these incredible breakthroughs like Live Captions to helpful everyday features like Smart Reply. And it does this with no user input ever leaving the phone, all of which protects user privacy.” Apple pioneered much of the on-device processing, and many Google features still rely on cloud computing, but it’s swiftly progressing.
When Google does make privacy announcements about things that aren’t about to ship, they’re significant and will be worth the wait. Chrome will implement anti-fingerprinting tech and change cookies to be more private so only the site that created them can use them. And Incognito Mode will soon come to the Google Maps and Search apps.

Pichai didn’t have to rely on grand proclamations, cringey jokes, or imaginary product changes to get his message across. Privacy isn’t just a means to an end for Google. It’s not a PR strategy. And it’s not some theoretical part of tomorrow like it is for Zuckerberg and Facebook. It’s now a natural part of building user-first technology…after 20 years of more cavalier attitudes towards data. That new approach is why the company dedicated to organizing the world’s information has been getting so little backlash lately.
With privacy, it’s all about show, don’t tell.
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In The Division 2, the answer to every question is a bullet. That’s not unique in the pervasively violent world of gaming, but in an environment drawn from the life and richly decorated with plausible human cost and cruelty, it seems a shame; and in a real world where plentiful assault rifles and government hit squads are the problems, not the solutions, this particular power fantasy feels backwards and cowardly.
Ubisoft’s meticulous avoidance of the real world except for physical likeness was meant to maximize its market and avoid the type of “controversy” that brings furious tweets and ineffectual boycotts down on media that dare to make statements. But the result is a game that panders to “good guy with a gun” advocates, NRA members, everyday carry die-hards, and those who dream of spilling the blood of unsavory interlopers and false patriots upon this great country’s soil.
There are two caveats: That we shouldn’t have expected anything else, from Ubisoft or anyone; and that it’s a pretty good game if you ignore all that stuff. But it’s getting harder to accept every day, and the excuses for game studios are getting fewer. (Some spoilers ahead, but trust me, it doesn’t matter.)
To put us all on the same page: The Division 2 (properly Tom Clancy’s The Division 2, which just about sums it up right there) is the latest “game as a service” to hit the block, aspiring less towards the bubblegum ubiquity of Fortnite and than the endless grind of a Destiny 2 or Diablo 3. The less said about Anthem, the better (except Jason Schrier’s great report, of course).
It’s published by Ubisoft, a global gaming power known for creating expansive gaming worlds (like the astonishingly beautiful Assassin’s Creed: Odyssey) with bafflingly uneven gameplay and writing (like the astonishingly lopsided Assassin’s Creed: Odyssey).
So it was perhaps to be expected that The Division 2 would be heavy on atmosphere and light on subtlety. But I didn’t expect to be told to see the President snatch a machine gun from his captors and mow them down — then tell your character that sometimes you can’t do what’s popular, you have to do what’s necessary.
It would be too much even if the game was a parody and not, as it in fact is, deeply and strangely earnest. But I’m getting ahead of myself.
The game is set in Washington, D.C.; its predecessor was in New York. Both were, like most U.S. cities in this fictitious near future, devastated by a biological attack on Black Friday that used money as a vector for a lethal virus. That’s a great idea, perhaps not practical (who pays in cash?), but a clever mashup of terrorist plots with consumerism. (The writing in the first Division was considerably better than this one.)
Your character is part of a group of sleeper agents seeded throughout the country, intended to activate in the event of a national emergency, surviving and operating on your own or with a handful of others, procuring equipment and supplies on the go, taking out the bad guys and saving the remaining civilians while authority reasserts itself.
You can see how this sets up a great game: exploring the ruins of a major city, shooing out villains, and upgrading your gear as you work your way up the ladder.
And in a way it does make a great game. If you consider the bad guys just types of human-shaped monsters, your various guns and equipment the equivalent of new swords and wands, breastplates and greaves, with your drones and tactical launchers modern spells and auras, it’s really quite a lot like Diablo, the progenitor of the “looter” genre.
Moment to moment gameplay has you hiding behind cover, popping out to snap off a few shots at the bad guys, who are usually doing the same thing 10 or 20 yards away, but generally not as well as you. Move on to the next room or intersection, do it again with some more guys, rinse and repeat. It sounds monotonous, and it is, but so is baseball. People like it anyway. (I’d like to give a shout-out to the simple, effective multiplayer that let me join a friend in seconds.)
But the problem with The Division 2 isn’t its gameplay, although I could waste your time (instead) with some nitpicking of the damage systems, the mobs, the inventory screen, and so on. The problem with The Division 2 isn’t even that it venerates guns. Practically every game venerates guns, because as Tim Rogers memorably paraphrased CliffyB once: “games are power fantasies — and it’s easy to make power fantasies, because guns are so powerful, and raycasting is simple, and raycasting is like a gun.” It’s difficult to avoid.
No, the problem with The Division 2 is the breathtaking incongruity between the powerfully visualized human tragedy your character inhabits and the refusal to engage even in an elementary way with the themes to which it is inherently tied: terrorism, guns, government and anti-government forces, and everything else. It’s exploitative, cynical, and absurd.
The Washington, D.C. of the game is a truly amazing setting. Painstakingly detailed block by block and containing many of the most notable landmarks of the area, it’s a very interesting game world to explore, even more so I imagine if you are from there or are otherwise familiar with the city.
The marks of a civilization-ending disaster are everywhere. Abandoned cars and security posts with vines and grass creeping up between them, broken and boarded up windows and doors, left luggage and improvised camping spots. Real places form the basis for thrilling setpiece shootouts: museums, famous offices, the White House itself (which you find under limp siege in the first mission). This is a fantasy very much based in reality — but only on the surface. In fact all this incredibly detailed scenery is nothing more than cover for shootouts.
I can’t tell you how many times my friend and I traversed intricately detailed monuments, halls, and other environments, marveling at the realism with which they were decorated (though perhaps there were a few too many gas cans), remarking to one another: “Damn, this place is insane. I can’t believe they made it this detailed just to have us do the same exact combat encounter as the entire rest of the game. How come nobody is talking about the history of this place, or the bodies, or the culture here?”
Now, to be clear, I don’t expect Ubisoft to make a game where you learn facts about helicopters while you shoot your way through the Air and Space Museum, or where you engage in philosophical conversation with the head of a band of marauders rather than lob grenades and corrosive goo in their general direction. (I kind of like both those ideas, though.)
But the dedication with which the company has avoided any kind of reality whatsoever is troubling.
We live in a time when people are taking what they call justice into their own hands by shooting others with weapons intended for warfare; when paramilitary groups are defending their strongholds with deadly force; when biological agents are being deployed against citizenry; when governments are surveilling and tracking people via controversial AI systems; when the leaders of that government are making unpopular and ethically fraught decisions without the knowledge of their constituency.
This game enthusiastically endorses all of the previous ideas with the naive justification that you’re the good guys. Of course you’re the good guys — everyone claims they’re the good guys! But objectively speaking, you’re a secret government hit squad killing whoever you’re told to, primarily other citizens. Ironically, despite being called an agent, you have no agency — you are a walking gun doing the bidding of a government that has almost entirely dissolved. What could possibly go wrong? The Division 2 certainly makes no effort to explore this.
The superficiality of the story I could excuse if it didn’t rely so strongly on using the real world as set dressing for its paramilitary dress-up-doll fantasy.
Basing your game in a real world location is, I think, a fabulous idea. But in doing so, especially if as part of the process you imply the death of millions, a developer incurs a responsibility to do more than use that location as level geometry.
The Division 2 instead uses these deaths and the most important places in D.C. literally as props. Nothing you do ever has anything to do with what the place is except in the loosest way. While you visit morgues and improvised mass graves piled with body bags, you never see anyone dead or dying… unless you kill them.
It’s hard to explain what I find so distasteful about this. It’s a combination of the obvious emphasis on the death of innocents, in a brute-force attempt to create emotional and political relevance, with the utterly vacuous violence you fill that world with. It feels disrespectful to itself, to the setting, to set a piece of media so incredibly dumb and mute in a disaster so credible and relevant.
This was a deliberate decision, to rob the game of any relevance — a marketing decision. To destroy D.C. — that sells. To write a story or design gameplay that in any way reflects why that destruction resonates — that doesn’t sell. “We cannot be openly political in our games,” said Alf Condelius, the COO of the studio that created the game, in a talk before the game’s release. Doing so, he said, would be “bad for business, unfortunately, if you want the honest truth.” I can’t be the only one who feels this to be a cop-out of pretty grand proportions, with the truth riding on its coattails.
Perhaps you think I’m holding game developers to an unreasonable standard. But I believe they are refusing to raise the bar themselves when they easily could and should. The level of detail in the world is amazing, and it was clearly designed by people who understand what could happen should disaster strike. The bodies piled in labs, the desolation of a city overtaken by nature, the perfect reproductions of landmarks — an enormous amount of effort and money was put into this part of the game.
On the other hand, it’s incredibly obvious from the get-go that very, very little attention was paid to the story and characters, the dialogue, the actual choices you can make as a player (there are none to speak of). There is no way to interact with people except to shoot them, or for them to tell you who to shoot. There is no mention of politics, of parties, of race or religion. I feel sure more time was spent modeling the guns — which, by the way, are real licensed models — than the main “characters,” though it must have been time-consuming to so completely to purge those characters of any ideas or opinions that could possibly reflect the real world.
This is deliberate. There’s no way this could have happened unless Ubisoft, from the start, made it clear that the game was to be divorced from the real world in every way except those that were deemed marketable.
That this is what they considerable marketable is a sad sort of indictment of the people they are selling this game to. The prospect of inserting oneself into a sort of justified vigilante role where you rain hot righteous lead on these generic villains trampling our great flag seems to be a special catnip concoction Ubisoft thought would appeal to millions — millions who (or more importantly, whose wallets) might be chilled by the idea of a story that actually takes on the societal issues that would be at play in a disaster like this one. We got the game we deserved, I suppose.
Say what you will about the narrative quality of campaigns of Call of Duty and Battlefield, but they at least attempt to engage with the content they are exploiting to sell the game. World War II is marketable because it’s the worst thing that ever happened and destroyed the lives of millions in a violent and dramatic way. Imagine building a photorealistic reproduction of wartime Stalingrad, or Paris, or Berlin, and then filling it not with Axis and Allied forces but simplified and palatable goodies and baddies with no particular ethos or history.
I certainly don’t mean to equate the theoretical destruction of D.C. with the Holocaust and WWII, but as perhaps the most popular period and venue for shooters like this, it’s the obvious comparison to make thematically, and what one finds is that however poor the story of a given WWII game, it inevitably attempts to emphasize and grapple with the enormity of the events you are experiencing. That’s the kind of responsibility I think you take on when you illustrate your game with the real world — even a fantasy version of the real world.
Furthermore Ubisoft has accepted that it must take some political stances, such as the inclusion of same-sex player-NPC relationships in Assassin’s Creed: Odyssey — not controversial to me and many others, certainly, but hardly an apolitical inclusion in the present global political landscape. (I applaud them for this, by the way, and many others have as well.) It’s arguable this is not “overt” in that Kassandra and Alexios don’t break the first wall to advocate for marriage equality, but I think it is deliberately and unapologetically espousing a stance on a politically and societally charged issue.
It seems it is not that the company cannot be overtly political, but that it decided in this case that to be political on issues of guns, the military, terrorism, and so on was too much of a risk. To me that is in itself a political choice.
I do think Ubisoft is a fantastic company and makes wonderful games — but I also think the decision to completely divorce a game with fundamentally political underpinnings from the real politics and humanitarian conditions that empower it is a sad and spineless decision that makes them look both avaricious and inhumane. I know they can do better because others already have and do.
The Division 2 is a good game as far as games go. But games, like movies, TV, and other media, are very much art now, deserving of criticism as to their ideas as well as their controls and graphics; and as art, The Division 2 is as much a barren wasteland scoured of humanity as the D.C. it depicts.
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Tim Cook thinks people should get off their iPhones and decrease their engagement with apps. The Apple CEO, speaking at the TIME 100 Summit today, was discussing the addictive nature of our mobile devices and Apple’s role in the matter when he made these comments. He said the company hadn’t intended for people to be constantly using their iPhones, and noted he himself has silenced his push notifications in recent months.
“Apple never wanted to maximize user time. We’ve never been about that,” Cook explained.
It’s certainly an interesting claim, given that Apple designed a platform that allowed app developers to constantly ping their users with the most inane notifications — from getting a new follower on a social app to a sale in a shopping app to a new level added to a game and so much more.
The very idea behind the notification platform, opt-in as it may be, is that developers should actively — and in real time — try to capture users’ attention and redirect them back to their apps.
This is not how such an alert mechanism had to be designed.
An app notification platform could have instead been crafted to allow app developers to notify users in batches, at designed intervals within users’ control. For example, users could have specified that every day at noon they’d like to check in on the latest from their apps.

Or, in building out the iOS App Store, Apple could have implemented a “news feed” of sorts — a dedicated channel wherein users could opt to check in on all the latest news from their installed apps.
Or perhaps Apple could have structured a notification platform that would have allowed users to pick between different classes of notifications. Urgent messages — like alerts about a security breach — could have been a top-level tier; while general information could have been sent as a different type of notification. Users could have selected which types of alerts they wanted, depending on how important the app was to them.
These are just a few of many possible iterations. A company like Apple could have easily come up with even more ideas.
But the fact of the matter is that Apple’s notification platform was built with the idea of increasing engagement in mind. It’s disingenuous to say it was not.
At the very least, Apple could admit that it was a different era back then, and didn’t realize the potential damage to our collective psyche that a continually buzzing iPhone would cause. It could point out how it’s now working to fix this problem by putting users back in control, and how it plans to do more in the future.
Instead, it created a situation where users had to turn to the only defense left to them: switching off push notifications entirely. Today, when users install new apps they often say “No” to push notifications. And with Apple’s new tools to control notifications, users are now actively triaging which apps can get in touch.
In fact, that’s what Tim Cook says he did, too.
“If you guys aren’t doing this — if you have an iPhone and you’re not doing it, I would encourage you to really do this — monitor these [push notifications],” the CEO suggested to the audience.
“What it has done for me personally is I’ve gone in and gutted the number of notifications,” Cook said. “Because I asked myself: ‘Do I really need to be getting thousands of notifications a day?’ It’s not something that is adding value to my life, or is making me a better person. And so I went in and chopped that.”
Yep. Even Apple’s CEO is done with all the spam and noise from iPhone apps.
The comment, of course, was supposed to be a veiled reference to the addictive nature of some apps — social media apps in particular, and especially Facebook. Today, Apple throws barbs at Facebook any time it can, now that the company has fallen out of public favor due to its ongoing data privacy violations and constant scandals.
But a more truthful telling of the iPhone’s past would recall that Facebook’s app — and all its many notifications — was originally a big selling point for Apple’s mobile device.
When the App Store first launched in 2008, Facebook proudly sat in the top row in a featured position. It was heavily promoted to users because it was a prime example of the iPhone’s utility: here was this popular social network you could now get to right from your phone. Amazing!
The fact that Facebook — and every other app — later leveraged the iOS push notification platform to better its own business without regard to how that would impact users isn’t entirely app developers’ collective fault. The notification platform itself had left the door wide open for that sort of psychological abuse to occur, simply because of its lack of user-configured, user-friendly controls.

Above: The App Store at launch, via The NYT
A decade after the App Store launched, Apple finally started to dial back on the free-for-all on user attention.
It announced its suite of digital wellness tools at WWDC 2018, which included Screen Time (a dashboard for tracking and limiting usage); increased parental controls; and finally a way to silence the barrage of notifications, without having to dig around in iOS Settings.
Now Tim Cook wants to have us believe that Apple had never wanted to cause any of this addiction and distraction — despite having created the very platform that made it all possible in the first place, which in turn, helped sell devices.
Isn’t it telling that the exec has had to silence his own iPhone using these new tools? Isn’t that something of an admission of culpability here?

“Every time you pick up your phone, it means you’re taking your eyes off whoever you’re dealing with, are talking with, right?,” Cook continued. “And if you’re looking at your phone more than you’re looking at somebody else’s eyes, you’re doing the wrong thing,” he said. “We want to educate people on what they’re doing. This thing will improve through time, just like everything else that we do. We’ll innovate there as we do in other areas.”
“But basically, we don’t want people using their phones all the time. This has never been an objective for us,” said Cook.
Except, of course, for those 10 years when it was.
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