online education

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As lockdowns stretch on, is edtech passing or failing?

Back in January, Georgia Tech professor David Joyner got a cryptic email from a student based in Wuhan, China.

“I’m under quarantine, but my internet access is okay so I have more time to spend on classwork, I wanted to let you know,” the message read. Unsure why Wuhan would be under quarantine, Joyner did a quick Google search and saw the beginnings of the coronavirus pandemic.

“I thought, there’s something going on in Wuhan so maybe we’ll have some students affected by it,” Joyner said. Fast-forward two months and the coronavirus is a household term. All of Joyner’s students, regardless of geography, have been impacted by the pandemic.

It has been a little over a month since colleges and schools across the country started shutting down due to COVID-19. Edtech startups had a surge in usage and a demand for more resources than ever. Now that the adoption scramble has slowed, the same startups are reckoning with unprecedented use cases.

Everyone knows how they’re expected to behave in a physical classroom, but can you stop a student from cheating when taking a test in their bedroom at home? How should teachers offer 1:1 time and take questions during a lesson?

Piazza founder Pooja Sankar says teachers face more open questions: “What does it mean to record myself? What does it mean to have a camera on my face? How do I know I can hold a class with reliable internet connection?”

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Will China’s coronavirus-related trends shape the future for American VCs?

Rocio Wu
Contributor

Rocio Wu is a second-year MBA candidate at Harvard Business School and a venture capitalist.

For the past month, VC investment pace seems to have slacked off in the U.S., but deal activities in China are picking up following a slowdown prompted by the COVID-19 outbreak.

According to PitchBook, “Chinese firms recorded 66 venture capital deals for the week ended March 28, the most of any week in 2020 and just below figures from the same time last year,” (although 2019 was a slow year). There is a natural lag between when deals are made and when they are announced, but still, there are some interesting trends that I couldn’t help noticing.

While many U.S.-based VCs haven’t had a chance to focus on new deals, recent investment trends coming out of China may indicate which shifts might persist after the crisis and what it could mean for the U.S. investor community.

Image Credits: PitchBook

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Udacity names former LendingTree executive to CEO post

Online education startup Udacity has hired former LendingTree executive Gabriel Dalporto as its new CEO, an appointment that follows months of layoffs and a restructuring directed by the company’s co-founder and executive chairman Sebastian Thrun.

Dalporto comes to Udacity after seven years at LendingTree, where he served in numerous positions, including chief marketing officer and chief financial officer. Dalporto stepped down as CFO in 2017 to join the company’s board and become executive advisor to the CEO. Dalporto left the executive advisor job in 2018, but remains on the board.

Thrun stepped in as executive chairman and took over operations at Udacity after Vishal Makhijani left the top post in October 2018. The CEO position has remained vacant since Makhijani left. Thrun will remain as executive chairman now that the CEO spot has been filled.

“He’s extremely strategic and pragmatic,” Thrun said in a recent interview, describing Dalporto.

Dalporto is known for his turnaround skills. But the new CEO says his focus at Udacity won’t be slashing costs and other activities often associated with that skill set.

“I was hired as a growth executive; I was not hired to be a turnaround executive,” Dalporto told TechCrunch.

udacity Team H IMG 5639

Dalporto isn’t ready to provide details of his plans as CEO. Monday is his first day at the startup. But he will likely focus on growth areas such as the startup’s enterprise and government programs, as well as retaining and recapturing students into the Udacity ecosystem. Udacity’s enterprise clients include AT&T, Airbus, Audi, BMW, Capital One, Cisco and the Royal Bank of Scotland. It also has government relationships with Australia, the MENA region and New Zealand.

Dalporto is coming into a startup that is leaner and more productive, in terms of launching new nanodegrees, than it was a year ago.  It’s also cash-flow positive, according to Thrun, who has spent 2019 revamping the company.

When Thrun took over as executive chairman and assumed operations and a search for a CEO, he found a company that had grown too quickly and was burdened by its own bureaucracy. Udacity, which specializes in “nanodegrees” on a range of technical subjects that include AI, deep learning, digital marketing, VR and computer vision, was struggling because of runaway costs and other inefficiencies. Its nanodegree programs, which had grown in 2017, became sluggish in 2018. 

Staff reductions soon followed as Thrun sought to get a handle on costs. About 130 people were laid off and other open positions were left vacant. Thrun then cut further in April. About 20% of the staff was laid off and operations were restructured in an effort to bring costs in line with revenue without curbing growth. The company streamlined its marketing efforts and downsized and consolidated office space. As of April, the startup employs 300 full-time equivalent employees and about 60 contractors.

Other changes included the launch of a global technical mentoring program, switching its direct-to-student business from fixed to monthly subscription pricing to incentivize individuals to move through courses faster. Lalit Singh, who joined Udacity in February as chief operating officer, has been critical to the turnaround, according to Thrun.

Its productivity has also improved. In first six months of 2019, Udacity launched 12 new nanodegree programs compared to just 8 in all of 2018.

“In the three months since we’ve initiated these changes, the consumer business has grown by more than 60%,” Thrun wrote in a blog post Monday announcing the changes.

Udacity’s enterprise and government programs have also grown, with bookings increasing by more than 100% year over year.

Clarification: Thrun was never officially the CEO. He was at the helm of all activities at Udacity, but under the role of executive chairman, a position he is keeping. 

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FutureLearn takes $65M from Seek Group for 50% stake in UK online degree platform

Edtech and recruitment continue to converge. London-based online degree platform, FutureLearn, is taking £50 million (~$64.6M) from Australian-based online job matching group, Seek, in exchange for a 50 per cent stake in the business — just days after the same group led a massive Series E in U.S. online learning giant Coursera.

U.K. distance learning veteran, the Open University — which had wholly owned the FutureLearn platform up til now — retains a 50 per cent stake in the business following the Seek Group investment.

In a press release announcing the news, FutureLearn said the investment values it at £100M ($129M) — some six years after the initiative was first announced, with the OU bringing together a consortium of U.K. universities to attack the MOOCs/online learning space which was then being rapidly expanded by U.S. edtech startups. 

“Our partnership with Seek and the investment in FutureLearn will take our unique mission to make education open for all into new parts of the world. Education improves lives, communities and economies and is a truly global product, with no tariffs on ideas,” said OU vice chancellor Mary Kellett in a statement on the investment.

The joint venture will have “contractual arrangements” to protect its academic independence, teaching methods and curriculum, the OU added — in an attempt to assuage concerns about an (overly) commercially minded takeover of its fledgling digital education platform.

The first FutureLearn courses launched in fall 2013. Since then a cumulative total of nine million+ people have signed up to learn via its platform — which now offers around 2,000 courses in all.

This includes short courses; postgraduate diplomas and certificates; all the way up to fully online degrees. (FutureLearn partners with six U.K. universities on the full degree courses at this stage.)

FutureLearn also has partnerships with management consultancy firm Accenture; the British Council; the Chartered Institute of Personnel and Development; learn-to-code foundation Raspberry Pi; and Health Education England (part of the UK’s National Health Service); and is involved in U.K. government-backed initiatives to address skills gaps — including The Institute of Coding and the National Centre for Computing Education.

Last fall the Financial Times reported that the OU was looking for a £40M capital injection for FutureLearn to fund more courses and better compete with the scale of U.S. edtech giants — like Coursera and Lynda.com.

It’s not clear how many more courses FutureLearn plans to add with its new partner on board; a spokesperson told us it is not able to provide a figure at this stage.

For a little comparative context, some 40M people have taken online classes via Coursera to date — with that platform currently offering some 3,200 courses, and partnering with the likes of Columbia University, Johns Hopkins and the University of Michigan. While Coursera’s $103M in Series E reportedly valued its business at well over a $1BN, with Seek coming on board as a strategic investor. 

The shared investor is an interesting but perhaps not surprising development given the different markets involved, and the challenge of monetizing free-to-access courses without having massive scale — suggesting the Seek group, which is already well established across Australia, New Zealand, China, South East Asia, Brazil and Mexico — sees more opportunities from strengthening regional online learning platform plays, in Europe and the U.S., to grow the overall online learning pipe and expand adjacent cross-marketing options in employment/job matching.

Last week, when its strategic investment in Coursera was announced, the Seek group talked effusively about how edtech platforms enabling up-skilling and re-skilling are “aligned” with its employment-focused business mission. (Or “our purpose of helping people live fulfilling working lives”, as it put it.)

The FutureLearn partnership provides Seek with access to another pool of potential job seekers — including  actively engaged learners in the UK/Europe — to further grow the geographical reach of its recruitment platform.

Commenting on the investment in a statement, Seek co-founder and CEO Andrew Bassat said: “Technology is increasing the accessibility of quality education and can help millions of people up-skill and re-skill to adapt to rapidly changing labour markets. We see FutureLearn as a key enabler for education at scale.”

“FutureLearn’s reputation is strong and it has attracted leading education providers onto its platform. We are excited to come on as a partner with The Open University,” he added.

FutureLearn’s CEO Simon Nelson said the joint venture will allow the learning platform to extend its global reach and impact.

“This investment allows us to focus on developing more great courses and qualifications that both learners and employers will value,” he said in a statement. “This includes building a portfolio of micro-credentials and broadening our range of flexible, fully online degrees and being able to enhance support for our growing number of international partners to empower them to build credible digital strategies, and in doing so, transform access to education.”

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Online learning startup Coursera picks up $103M, now valued at $1B+

Coursera, an online learning startup that offers free and paid short courses, skills certifications and complete degrees in partnership with universities and businesses, has raised another $103 million to scale out its business into new geographies, subject areas and products — a Series E led by a strategic investor, the Australian online recruitment and course directory provider SEEK Group, with participation from Future Fund and NEA.

Coursera currently offers 3,200 courses and 310 specializations, with partners including Columbia University, Johns Hopkins and the University of Michigan. Some 40 million people have now taken online classes through the startup — a significant jump on the 26 million figure Coursera noted when it last raised money, in 2017 (a $64 million Series D).

Also jumping is Coursera’s valuation, which had been around $800 million and is now “well over” $1 billion, according to a source close to the company.

Coursera’s growth is coming at a key time in the e-learning sector.

Online education has, overall, become an increasingly viable alternative and complement to in-person learning — bolstered by improvements in technology and methodology, demand for skills that hasn’t been met by more traditional channels and the economic challenges posed by higher education for a large number of people.

On one side, there have been some significant consolidations that speak to the opportunity. Just two weeks ago, 2U (which, like Coursera, works with universities to build online degree programs) acquired Trilogy — which provides training and bootcamps primarily for tech skills — for $750 million.

On the other, there have been some significant stumbles. Udacity, another online education startup valued at $1 billion, recently laid off 20 percent of its staff as part of a wider restructuring, with the aim of curbing costs while still expanding its business focused on “nano degrees.”

Coursera’s aim, said CEO Jeff Maggioncalda (who joined the company in 2017), is to steer a course that offers a range of learning alternatives as diverse as the mass market it’s hoping to continue targeting.

“We long ago realised that having a range of learning options, from open, free courses to masters degrees and everything in between such as microcredentials, bachelor’s degrees and certifications, is the way to go,” Maggioncalda said. “We look at that as our product portfolio.”

Coursera had its start by opening up the world of university learning to a wider population by putting courses online; it has more recently moved into working with companies and other organizations to build courses for them and to build courses to help train people in specific vocational areas, such as this program it developed with Google for IT certifications last year, and the health vertical that it introduced in January of this year. That is something it plans to continue developing, too.

“Beyond the nobility of providing great access to higher education to a world of people who otherwise wouldn’t have it, there is another imperative,” Maggioncalda said. “The future of work and learning are converging, and companies are realising that there are a lot of jobs that are getting automated, so finding an inexpensive but high-quality way to retrain is turning out to be a historic challenge. We need to get better at making high-quality education accessible.”

The SEEK investment is coming at a timely moment as a complement to this mission. Maggioncalda notes that Coursera is going to start working more directly on developing what you might think of as the next step after you learn something on its platform, which will be getting a job.

“This investment reflects our commitment to online education, which is enabling the up-skilling and re-skilling of people and is aligned to our purpose of helping people live fulfilling working lives,” said SEEK co-founder and CEO Andrew Bassat in a statement.

He noted that to date, some 190 million people have posted resumes on SEEK, with some 900,000 organizations using the platform to recruit for job openings. “It’s not coincidental that we think they’re a great investment partner,” he said.

But the first steps, Maggioncalda noted, will be working with the companies that are already turning to Coursera to build training programs.

“We absolutely see an opportunity to expand what we are doing with them,” he said. “If we are teaching skills to students, it’s not too hard to imagine us saying to that company or related employers, ‘we can introduce you to people with these skills.’ And you can imagine us doing this with others courses that we teach.” That could mean, for example, offering help with job placement for those paying Coursera to get their master’s or bachelor’s degrees.

That in itself could prove to be an interesting way of luring more students as online learning starts to get more competitive itself — not unlike how universities today are partly evaluated by students based on how helpful it will be to leverage those names when looking for jobs.

Other areas where we may see Coursera developing ahead is in its efforts to add a more diverse range of types of courses to its offering. The Trilogy acquisition by 2U highlights a rising demand for “bootcamps” to learn specific skills to enhance one’s work prospects. The growth of Triplebyte (itself also recently raising money) highlights how there is yet another bridge to be built between education and job hunting, in the form of “tests” to help screen and place the right people with the right job opportunities. And Lambda School has had a strong run so far in its model of offering nine-month, very career focused online training sessions in a variety of coding areas.

“It reinforces that people learning different skills need different environments,” Maggioncalda said. Given the right business model, cyberspace has no boundary, and the same might be said for online education.

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Y Combinator to give $10K to 100 grads of its online Startup School

Y Combinator wants to lure more companies into the funnel for its accelerator while democratizing free access to startup knowledge. It’s simultaneously moving up and down market to conquer the acceleration space, with both its recent Series A program for more mature startups and $1 million in grants for high potential founders from its extra-early-stage online course.

Today the entrepreneurship academy announced that the third year of its Startup School program will begin August 27, offering a 10-week set of lectures on how to build, grow and monetize a startup. More than 13,000 companies signed up last year, with 2,800 of the best receiving a YC alumni mentor, and 1,587 completing the program with an online Demo Day. It proved a powerful feeder, leading to 38 being admitted to YC’s core accelerator program that charges 7 percent equity for $120,000 in funding. Those included patent law firm Cognition IP, customer feedback platform Thematic and internet service provider Necto.

Startup School 2017’s participants came from around the world

But this year, YC is going to give 100 high-potential companies that complete the course a $10,000 grant for no equity in return. The cash comes from YC’s own bank account, filled from exits of its portfolio companies over the years and other revenue streams. These prizes could pique the interest of more founders around the world and keep them committed to following through with the self-directed learning. Interested companies can sign up here.

“Useful advice around how to grow products, how to sell, all the mechanics for starting a startup . . . there’s unending demand for that,” says Geoff Ralston, a YC partner and founder of RocketMail that was acquired and became Yahoo Mail. “In some countries it’s the only career path available,” he declares with a bit of the hyperbole Silicon Valley is known for. “In the U.S., it’s become way more mainstream than it ever was years ago.”

The last two years’ Startup School programs have included lectures from WhatsApp’s Jan Koum and Box’s Aaron Levie on how to build a product, Stripe’s Patrick Collison and Pinterest’s Ben Silbermann on hiring and culture, and investors Marc Andreessen and Ron Conway on how to raise money. YC won’t be running the program in partnership with Stanford University like last year, but still hopes to reach as many companies.

Box CEO Aaron Levie gives a Startup School lecture on building product

Getting the most out of Startup School requires putting a lot in. I watched every lecture, took notes, attended all the office hours, and participated in the online community, and it was all worth it,” said Cognition IP co-founder Bryant Lee. “The learning experience will save you a ton of time down the road.”

Beyond the lectures and shot at the grants, YC will be offering participants more than $50,000 in credits to Amazon Web Services and other enterprise tools, plus discounted payment processing from Stripe. Graduates will also receive an online meeting with a YC partner later in the year to help them prep for applying to the core accelerator. Ralston says YC is already accustomed to vetting thousands of applications, so he’s confident it can sift through the Startup School students to find the gems.

The program effectively creates a vacuum that sucks in startups so YC can start forging a relationship with them. That’s critical, as it needs access to the best companies to make its program profitable since so many early-stage startups are destined to fail or end up generating paltry returns as acqui-hires by bigger corporations.

Startup School founders may be paired with a mentor like YC alum Christian Van Der Henst of Platzi for weekly online office hours

When asked if the “school” might delude some young wantrepreneurs, convincing them to abandon traditional higher learning or safer jobs to launch a company, Ralston countered, saying “I have to reject the idea that knowledge about what it takes to start a startup is weaponized or dangerous to people. I think there are way larger risks in the dynamicism and changes in the wold today than the risks of trying to start a startup or work at a startup and learn an incredible set of skills that are valuable in life or business.” At the very least, having their startup blow up in their face should build character.

“It can be tough for people if and when their startup doesn’t work out,” Ralston concludes. “But it can be tough when you work at a company for 10 years and get fired and don’t know where to go from there.”

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Pluralsight IQ allows engineers to compare skills and proficiencies

 Pluralsight is announcing a new tool this morning to help satiate our innate desire to compare ourselves against one another. Pluralsight IQ is designed to assist developers in assessing their competencies and determining their proficiencies relative to their peers. Engineers taking the test are assigned scores between zero and 300 along with an indicator of attainment — novice,… Read More

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The AI ecosystem to be on display at Disrupt SF

 As AI creeps deeper into each and every industry vertical, demand for experienced technical talent continues to increase. Now online education tools like Udacity and Coursera are being thrust into the spotlight as potential solutions to the problem. But Fortune 2000 companies are still paying an unsustainable premium for data scientists. We’re excited to showcase this ecosystem at… Read More

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Udacity’s latest Nanodegree will teach React

 In its quest to reduce persistent skills gaps, Udacity has been designing condensed courses to get students up to speed on trendy topics to improve employment outcomes. The startup’s “Nanodegrees,” as they call them, span VR, robotics, deep learning and other key technical and non-technical skills. Today Udacity is announcing its latest addition to the lineup —… Read More

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