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Fairphone’s new flagship, the 3+, costs just €70 as a modular upgrade

Dutch social enterprise, Fairphone, has moved a little closer to the sustainability dream of a circular economy by announcing the launch of a modular upgrade for its flagship smartphone.

The backwards compatible hardware units mean users of last year’s Fairphone 3 only need swap out a few modules to be holding the Fairphone 3+ in their hand instead of buying a whole new device.

Fairphone pulled off a similar feat with an earlier model of its ‘ethical smartphone’ but this time it’s managed to shrink the time it took it to offer ‘plug and play’ upgrade modules for its latest gen device.

“What we’ve been able to do is get that whole idea of plug and play to the consumer within the smartphone business,” says Fairphone co-founder Bas van Abel . “That part is not trivial because you have to imagine that getting everything into that module and being able to put it into the old phone… Not only the hardware has to fit and everything has to connect in the right way in that previous kind of architecture but also the software.

“But we’ve been able to do that, and it took some time but we’ve done it way faster than we were able to do it with the Fairphone 2. So we’re proud of that as well.”

“The most important part is it’s really also a signal towards the industry that it’s possible to do upgrades with your phone and not have to come out with a totally new phone every year,” he adds.

Finding clever ways to extend device longevity is a core plank of Fairphone’s mission. The biggest resource sinkhole associated with smartphone consumption is the annual or biennial upgrade cycle which encourages consumers to swap perfectly functional phones for a shiny new model. Fairphone 3 owners can get its latest kit with a cleaner conscience.

Fairphone is selling the Fairphone 3+ camera modules separately for current Fairphone 3 users — at an initial cost of €70 until the end of September (rising to ~€95 from October).

It is also selling a Fairphone 3+ handset for an RRP of €469, aimed at new to the brand users — opening up pre-sales from today on its website and via partner retailers, with a release date of September 14 across Europe.

Specs wise, the 4G Fairphone 3+ has a 5.7in Full-HD display with an 18:9 aspect ratio and is powered by a Qualcomm Snapdragon 632 chipset. Out of the box it runs Android 10. On board there’s 4GB of RAM and 64GB of ROM, expandable via microSD. The removable battery is 3,000mAh. There’s also Bluetooth 5.0, NFC and a fingerprint scanner.  

van Abel confirms the business will continue to sell last year’s flagship — but at a reduced price of around €400.

The 3+ modules are only backwards compatible one generation of Fairphone which means anyone still using a Fairphone 2 can’t get this plug and play upgrade. The blocker there is the core module, per van Abel, who says not being able to swap the SOC out for an upgraded chipset remains the biggest challenge for modular upgrades that are able to span more than one smartphone generation.

“Our vision is definitely there that you can also eventually replace the core module… where the modem and the processor is,” he says, hazarding that it might be possible “within a couple of years”.

However the wider issue is the component industry still moves so fast it remains way out of step with Fairphone’s goal of longevity. The social enterprise pledges to provide up to five years of support for each device it sells, meaning it needs relevant spare parts to still be available in order that it can offer replacements or else stockpile them itself — a capital intensive process. And one that’s at sharp odds with the blistering upgrade trajectory of processor manufacturers.

From a sustainability and resource perspective, the best option is also for a smartphone user to keep using the same chipset for as long as possible. The maturity of the smartphone market and commoditization of the tech — leading to the more iterative device refreshes we generally see now — also tacitly supports that.

van Abel can point to consumers holding onto a handset for an average of about double the time they did when Fairphone got started. It’s a drift that’s providing uplift to environmentally sensitive brand focused on innovating to produce smartphones with a longer lifespan.

“We’ve done a lifecycle assessment on the Fairphone 3 and what comes out of that we’ve also tested what parts of the phone have what kind of footprint and you also see that almost 80% of the CO2 footprint of the phone is within the making and the production of the SOC,” he says. “So that means that if you really want to look at it from a sustainability perspective it really makes sense to keep that part of the phone just as long as possible. Because most of the harm on nature is on that part. So even replacing that part — being able to swap that part — it’s great but it’s kind of a shame that we throw away a lot of stuff and modules and components in the phone.”

“Recycling in the phone business at the moment is plain stupid,” he adds. “How it’s done is you collect the phones and they put them in an oven — they burn them. And then they get the minerals out… You can still reuse the minerals but there’s nothing smart about that. Nothing really has been reused so all the capacitors, the glass of the screen… So it does make sense at a certain point to being also able to swap the processor like you were able to do with the computers in the old days.”

When we reviewed the Fairphone 3 last year we were impressed by how normal the Android device felt — belying its modular, deconstructable interior and all the years of effort Fairphone has ploughed into scrutinising and reworking supply chains to be able to stand up its bold claim of a phone that “dares to be fair”.

Now, with the launch of the Fairphone 3+ modules, last year’s handset is getting a boost to its camera hardware — with a 48MP main lens and a 16MP front-facing lens offered as replacements to last year’s 12MP and 8MP units via the new modules (the main and front modules can be purchased separately or as an upgrade bundle).

On the surface that looks like a huge step up in hardware but it’s down to the camera module using the Samsung GM1 sensor — which uses tiny pixels of 0.8-micro to deliver light sensitivity equal to 1.6-micro pixels.

So it’s actually a software technique to eke more out of the hardware, with a trade off in that it entails some compression of picture quality. A Fairphone spokeswoman confirmed the main lens’ “effective output” is still 12MP. “This is common practice in the industry with phones such as the Samsung S5KGM1, Samsung Galaxy A90 5G, Nokia 7.2 and the Sony IMX363,” she added.

As we noted in our review of the Fairphone 3 last September, the 2019 flagship took a fairly standard snap — with photo quality closer to acceptable, than stand out. The performance gap vs the premium end of the smartphone market was noticeable, even as Fairphone had substantially bested performance vs its earlier handsets.

The company looks keen to further shrink the photo quality gap. Now it touts “significantly” improved photo and video quality via the 3+ upgrade — which it says supports “sharper selfies and clearer video calls”.

It’s also done work to optimize the software, noting support for enhanced object tracking, faster autofocus and image stabilization “for more reliable shots”, as well as “louder, crisper sound” on the audio front, per its press release.

A focus on boosting photo and video performance makes sense given how central the camera has become for smartphone users — feeding into the rise of trendy social video sharing apps like TikTok.

Successfully convincing consumers to hold onto their existing handset for longer means paying attention to such app trends to make sure hardware and software are keeping up with how people are using their phones.

For buyers of the Fairphone 3+ handset there’s another improvement: It boasts 40% recycled plastics — up from just 9% in last year’s model. Fairphone says the volume of recycled plastics is now equivalent to a 33cl plastic drinking bottle — so that’s one piece of plastic waste prevented from ending up in the sea (for now).

While some might wonder if there’s a subtle contradiction in a sustainable smartphone brand launching a new model only a year after unboxing last year’s flagship, van Abel says expanding the portfolio in important — as part of the overall mission to grow demand for ethical smartphones.

That demand is in turn needed to build momentum for the kind of industry-wide shift required for a wholesale upgrade to a circular economy. And the potential of offering devices as a services.

“We want to sell as many phones as possible — because our mission is to show that there is a demand for ethical phones,” he tells TechCrunch. “So the more phones we sell the more we can show that the demand is really there. But that also makes a problem in terms of longevity so we have another KPI where we say we want people to use our phone as long as possible — so we measure how long people actually use our phones and that’s improving every year as well. So a sales person at Fairphone they get a very hard kind of assignment because they have to sell as many phones as possible but they can’t approach people that already have them.”

“We’re challenging ourselves to disconnect the business model from these resources as much as possible but because we take that challenge in the core of our business I think we’re also ahead of where the industry needs to move towards,” he adds.

“Nobody can neglect the fact that we’re running out of resources and it’s getting harder and harder to get these resources. Look at cobalt, for example. Lithium ion batteries. There’s a run on cobalt. It’s gone like 10x, 20x the price it used to be — because we have this energy transition that we need all kinds of batteries for. So even sustainability needs these resources that you can’t get purely from recycling. So we know that this has to change. Even for geopolitical reasons I think that what we’re doing forces us to be ahead of the game.”

Demand for Fairphones has been building steadily over the past decade and the social enterprise is now “almost” at profitability, per van Abel. “We’ve sold over 200k phones — of which 60k were Fairphone 1s. We’ve sold over 100k Fairphone 2s. And last year we sold almost 50k Fairphone 3s and this year we’re aiming for over 100k Fairphone 3+,” he says.

“We’ve never had a portfolio. Now we actually have a portfolio of two phones, Fairphone 3 and 3+, because we’re going to sell the 3 as well at a lower price with the older modules — the previous modules — and the 3+ with the new modules. So that we also have a price point for people that don’t need the newest camera improvements.”

Fairphone remains very much a European project — one that’s perfectly positioned to benefit from a pan-EU push towards sustainability and a circular economy in the coming years. (A ‘right to repair’ Commission proposal for mobiles certainly looks helpful.)

For now, the biggest market for Fairphones is still Germany, per van Abel. While he says its focus for sales of the new portfolio is to push for more growth in Germany, with France, Holland and the UK its other main markets of continued focus. “We’re aiming more also at Scandinavia,” he adds.

“The danger of a commoditizing industry is where you get a lot of easy, cheap access to all these technologies and you see it moving towards two sides: The high end and the really low end stuff. But I hope that customers will also value the companies themselves, and the brands and what they stand for. Whereas [iPhone maker] Apple stands for design; they have a premium to it — you buy something more than just the phone. And I think Fairphone has that as well.

“We have a compelling story. Especially you see the group of conscious consuming growing within every report I read. You see it growing steadily each year. So people do take more notice of what they actually buy.”

Funding wise, the social enterprise is comfortably positioned with the debt, equity and growth financing it raised a few years back from impact investors. Though van Abel moots the possibility of taking in more funding to put towards marketing and help it keep scaling.

“But at the moment we’re good,” he adds. “The impact investors are very patient. It goes with the mission of the company. I think people really are part of Fairphone — participate in this company because they believe not only in the cash return but also in the impact.”

He also notes that Fairphone is also doing separate financing for some related initiatives in the supply chain which are required to underpin its claim of fair and ethical electronics.

“A good example of that is the fair cobalt alliance that we’ve just set up,” he says. “We’re really proud of that. We have set up a great consortium with mining companies, with refineries, with big companies like Signify, that are part of that supply chain of cobalt. It’s partly funded, as well, by the Dutch government. So we have more of a broker position — and that is the nice thing about being a social enterprise. You sometimes can be in between the non-profit and the for-profit sector. You can bridge easily those two worlds.”

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OneKey wants to make it easier to work without a desktop by integrating apps into mobile keyboards

“The app that you use the most on your phone and you don’t realize it is your keyboard,” says Christophe Barre, the co-founder and chief executive of OneKey.

A member of Y Combinator’s most recent cohort, OneKey has a plan to make work easier on mobile devices by turning the keyboard into a new way to serve up applications like calendars, to-do lists and, eventually, even Salesforce functionality.

People have keyboards for emojis, other languages and gifs, but there have been few ways to integrate business apps into the keyboard functionality, says Barre. And he’s out to change that.

Right now, the company’s first trick will be getting a Calendly-like scheduling app onto the keyboard interface. Over time, the company will look to create modules they can sell in an app store-style marketplace for the keyboard space on smartphones.

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For Barre, the inspiration behind OneKey was the time spent working in Latin America and primarily conducting business through WhatsApp. The tool was great for messaging, but enterprise functionality broke down across scheduling or other enterprise app integrations.

“People are doing more and more stuff on mobile and it’s happening right now in business,” said Barre. “When you switch from a computer-based world to a mobile phone, a lot of the productivity features disappear.”

Barre, originally from the outskirts of Paris, traveled to Bogota with his partner. She was living there and he was working on a sales automation startup called DeepLook. Together with his DeepLook co-founder (and high school friend), Ulysses Pryjiel, Barre set out to see if he could bring over to the mobile environment some of the business tools he needed.

The big realization for Barre was the under-utilized space on the phone where the keyboard inputs reside. He thinks of OneKey as a sort of browser extension for mobile phones, centered in the keyboard real estate.

“The marketplace for apps is the long-term vision,” said Barre. “That’s how you bring more and more value to people. We started with those features like calendars and lists that brought more value quickly without being too specialized.”

The idea isn’t entirely novel. SwiftKey had a marketplace for wallpapers, Barre said, but nothing as robust as the kinds of apps and services that he envisions.

“If you can do it in a regular app, it’s very likely that you can do it through a keyboard,” Barre said.

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The Sun Exchange raises $3M for crypto-driven solar power in Africa

South Africa-based renewable energy startup Sun Exchange has raised $3 million to close its Series A funding round totaling $4 million.

The company operates a peer-to-peer, crypto-enabled business that allows individuals anywhere in the world to invest in solar infrastructure in Africa.

How’s that all work?

“You as an individual are selling electricity to a school in South Africa, via a solar panel you bought through the Sun Exchange,” explained Abe Cambridge, the startup’s founder and CEO.

“Our platform meters the electricity production of your solar panel. Arranges for the purchasing of that electricity with your chosen energy consumer, collects that money and then returns it to your Sun Exchange wallet.”

It costs roughly $5 a solar cell to get in and transactions occur in South African Rand or Bitcoin.

“The reason why we chose Bitcoin is we needed one universal payment system that enables micro transactions down to a millionth of a U.S. cent,” Cambridge told TechCrunch on a call.

He co-founded the Cape Town-headquartered startup in 2015 to advance renewable energy infrastructure in Africa. “I realized the opportunity for solar was enormous, not just for South Africa, but for the whole of the African continent,” said Cambridge.

“What was required was a new mechanism to get Africa solar powered.”

Sub-Saharan Africa has a population of roughly 1 billion people across a massive landmass and only about half of that population has access to electricity, according to the International Energy Agency.

Recently, Sun Exchange’s main market South Africa — which boasts some of the best infrastructure in the region — has suffered from blackouts and power outages.

Image Credits: Sun Exchange

Sun Exchange has members in 162 countries who have invested in solar power projects for schools, businesses and organizations throughout South Africa, according to company data.

The $3 million — which closed Sun Exchange’s $4 million Series A — came from the Africa Renewable Power Fund of London’s ARCH Emerging Markets Partners.

With the capital, the startup plans to enter new markets. “We’re going to expand into other Sub-Saharan African countries. We’ve got some clear opportunities on our roadmap,” Cambridge said, referencing Nigeria as one of the markets Sun Exchange has researched.

There are several well-funded solar energy startups operating in Africa’s top economic and tech hubs, such as Kenya and Nigeria. In East Africa, M-Kopa sells solar hardware kits to households on credit, then allows installment payments via mobile phone using M-Pesa mobile money. The venture is backed by $161 million from investors including Steve Case and Richard Branson.

In Nigeria, Rensource shifted from a residential hardware model to building solar-powered micro utilities for large markets and other commercial structures.

Sun Exchange operates as an asset free model and operates differently than companies that install or manufacture solar panels.

“We’re completely supplier agnostic. We are approached by solar installers who operate on the African continent. And then we partner with the best ones,” said Cambridge — who presented the startup’s model at TechCrunch Startup Battlefield in Berlin in 2017.

“We’re the marketplace that connects together the user of the solar panel to the owner of the solar panel to the installer of the solar panel.”

Abe Cambridge, Image Credits: TechCrunch

Sun Exchange generates revenues by earning margins on sales of solar panels and fees on purchases and kilowatt hours generated, according to Cambridge.

In addition to expanding in Africa, the startup looks to expand in the medium to long-term to Latin America and Southeast Asia.

“Those are also places that would really benefit from from solar energy, from the speed in which it could be deployed and the environmental improvements that going solar leads to,” said Cambridge.

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Top members of Google’s Pixel team have left the company

Key Pixel team members Marc Levoy and Mario Queiroz are out at Google. The departures, first reported by The Information, have been confirmed on the pages of the former Distinguished Engineer and Pixel General Manager, respectively.

Both members were key players on Google’s smartphone hardware team before exiting earlier this year. Levoy was a key member of the Pixel imaging team, with an expertise in computational photography that helped make the smartphone’s camera among the best in class. Queiroz was the number two on the Pixel team.

The exits come as the software giant has struggled to distinguish itself in a crowded smartphone field. The products have been generally well-received (with the exception of the Pixel 4’s dismal battery life), but the Android-maker has thus far been unable to rob much market share from the likes of Samsung and Huawei.

The Information report sheds some additional light on disquiet among the Pixel leadership. Hardware head Rick Osterloh reportedly voiced some harsh criticism during an all-hands late last year. It certainly seems possible the company saw fit to shake things up a bit, though Google declined TechCrunch’s request for comment.

Breaking into the smartphone market has been a white whale for the company for some time. Google has explored the space through its Nexus partnerships, along with its short-lived Motorola Mobility acquisition (2012-2014). The Pixel is possibly the most successful of these projects, but Google’s struggles have coincided with an overall flattening of the market.

The company did find some success with last year’s budget Pixel 3A. The followup Pixel 4A was rumored for a late May launch, though the device has reportedly been delayed.

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The Wing is reportedly LG’s latest odd dual-screen smartphone concept

It seems like only yesterday that we were all complaining about the boring uniformity of smartphone designs. In the last couple of years, companies have worked to offer some alternative through dual-screen devices, foldables and a slew of concept form factors — few of which have really gained much traction. 

Even so, the LG Wing (its codename for now) offers a strange new alternative to the push for more screen real estate. The likely concept device has surfaced through Korean Herald and ET News reports, showing a 6.8-inch screen that swivels up horizontally to reveal a square four-inch display below.

This is still in the concept/leak phase, though it’s not entirely without precedent from Camp LG. Notably, the manufacturer released a bunch of swiveling handsets over a decade ago, back in the days when phones still had buttons.

While the second screen would function as a keyboard some of the time, the versatility of the display offers interesting supplemental features, like editing or viewing supplemental content. The handset would also reportedly feature a processor in the Snapdragon 7 family and a triple camera setup.

Certainly it doesn’t seem out of the realm of possibility for LG to try something new. The company has performed its share of experiments in the past. Actually getting app developers to come along for the ride, on the other hand, is another issue entirely.

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European lawmakers propose a ‘right to repair’ for mobiles and laptops

The European Commission has set out a plan to move towards a ‘right to repair’ for electronics devices, such as mobile phones, tablets and laptops.

More generally it wants to restrict single-use products, tackle “premature obsolescence” and ban the destruction of unsold durable goods — in order to make sustainable products the norm.

The proposals are part of a circular economy action plan that’s intended to deliver on a Commission pledge to transition the bloc to carbon neutrality by 2050.

By extending the lifespan of products, via measures which target design and production to encourage repair, reuse and recycling, the policy push aims to reduce resource use and shrink the environmental impact of buying and selling stuff.

The Commission also wants to arm EU consumers with reliable information about reparability and durability — to empower them to make greener product choices.

“Today, our economy is still mostly linear, with only 12% of secondary materials and resources being brought back into the economy,” said EVP Frans Timmermans in a statement. “Many products break down too easily, cannot be reused, repaired or recycled, or are made for single use only. There is a huge potential to be exploited both for businesses and consumers. With today’s plan we launch action to transform the way products are made and empower consumers to make sustainable choices for their own benefit and that of the environment.”

The Commission said electronics and ICT will be a priority area for implementing a right to repair, via planned expansion of the Ecodesign Directive — which currently sets energy efficiency standards for devices such as washing machines.

Its action plan proposes setting up a ‘Circular Electronics Initiative’ to promote longer product lifetimes through reusability and reparability as well as “upgradeability” of components and software to avoid premature obsolescence.

The Commission is also planning new regulatory measures on chargers for mobile phones and similar devices. While an EU-wide take back scheme to return or sell back old mobile phones, tablets and chargers is being considered.

Back in January the EU Parliament voted overwhelmingly for tougher action to reduce e-waste, calling for the Commission to come up with beefed up rules by this summer.

In recent years MEPs have also pushed for the Ecodesign Direction to be expanded to include repairability.

The Commission proposals also include a new regulatory framework for batteries and vehicles — including measures to improve the collection and recycling rates of batteries and ensure the recovery of valuable materials. Plus there’s a proposal to revise the rules on end-of-life vehicles to improve recycling efficiency and waste oil treatment. 

It’s also planning measures to set targets to shrink the amount of packaging being produced, with the aim of making all packaging reusable or recyclable in an economically viable way by 2030.

Mandatory requirements on recycled content for plastics used in areas such as packaging, construction materials and vehicles is another proposal.

Other priority areas for promoting circularity and reducing high consumption rates include construction, textiles and food.

The Commission expects the circular economy to have net positive benefits in terms of GDP growth and jobs’ creation across the bloc — suggesting measures to boost sustainability will increase the EU’s GDP by an additional 0.5% by 2030 and create around 700,000 new jobs.

The backing of MEPs in the European Parliament and EU Member States will be necessary if the Commission proposals are to make it into pan-EU law.

Should they do so, Dutch social enterprise Fairphone shows a glimpse of what’s coming down the repairable pipe in future…

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Apple agrees to settlement of up to $500 million from lawsuit alleging it throttled older phones

Apple Inc. has agreed to pay a settlement of up to $500 million, following a lawsuit accusing the company of intentionally slowing down the performance of older phones to encourage customers to buy newer models or fresh batteries.

The preliminary proposed class action lawsuit was disclosed Friday night and would see Apple pay consumers $25 per phone, as reported by Reuters.

Any settlement needs to be approved by U.S. District Judge Edward Davila, who oversaw the case brought in San Jose, Calif.

For consumers, the $25 payout may seem a little low, as a new iPhone can cost anywhere from $649 to $849 (for a lower-end model). The cost may be varied depending on how many people sue, and the company is set to pay at least $310 million under the terms of the settlement.

For its part, Apple is denying wrongdoing in the case and said it was only agreeing to avoid the cost and burden associated with the lawsuit.

Any U.S. owner of the iPhone 6, 6 Plus, 6s, 6s Plus, 7 Plus or SE that ran on iOS 10.2.1 or any of the later operating systems are covered by the settlement. Users of the iPhone 7 and 7 Plus which ran iOS 11.2 or later before Dec. 21, 2017 are also covered by the settlement.

Apple customers said their phone performance slowed down after they installed Apple software updates. The customers contend that Apple’s software updates intentionally degraded the performance of older models to encourage customers to unnecessarily upgrade to newer models or install new batteries.

Lawyers for Apple said that the problems were mainly due to high usage, temperature changes and other issues and that its engineers tried to address the problems as quickly as possible.

In February, Apple was fined $27 million by the French government for the same issue.

As we reported at the time:

A couple of years ago, Apple  released an iOS update (10.2.1 and 11.2) that introduced a new feature for older devices. If your battery is getting old, iOS would cap peak performances as your battery might not be able to handle quick peaks of power draw. The result of those peaks is that your iPhone might shut down abruptly.

While that feature is technically fine, Apple failed to inform users that it was capping performances on some devices. The company apologized and introduced a new software feature called “Battery Health,” which lets you check the maximum capacity of your battery and if your iPhone can reach peak performance.

And that’s the issue here. Many users may have noticed that their phone would get slower when they play a game, for instance. But they didn’t know that replacing the battery would fix that. Some users may have bought new phones even though their existing phone was working fine.

Shares of Apple were up more than 9% today in a general market rally.

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Samsung launches the rugged, enterprise-ready Galaxy XCover Pro

We got a bit of a surprise at the end of CES: some hands-on time with Samsung’s latest rugged phone for the enterprise, the Galaxy XCover Pro. The XCover Pro, which is officially launching today, is a mid-range $499 phone for first-line workers like flight attendants, construction workers or nurses.

It is meant to be very rugged but without the usual bulk that comes with that. With its IP68 rating, Military Standard 810 certification and the promise that it will survive a drop from 1.5 meters (4.9 feet) without a case, it should definitely be able to withstand quite a bit of abuse.

While Samsung is aiming this phone at the enterprise market, the company tells us that it will also sell it to individual customers.

As Samsung stressed during our briefing, the phone is meant for all-day use in the field, with a 4,050 mAh replaceable battery (yes, you read that right, you can replace the battery just like on phones from a few years ago). It’ll feature 4GB of RAM and 64GB of storage space, but you can extend that up to 512GB thanks to the built-in microSD slot. The 6.3-inch FHD+ screen won’t wow you, but it seemed perfectly adequate for most of the use cases. That screen, the company says, should work even in rain or snow and features a glove mode, too.

And while this is obviously not a flagship phone, Samsung still decided to give it a dual rear camera setup, with a standard 25MP sensor and a wide-angle 8MP sensor for those times where you might want to get the full view of a construction site, for example. On the front, there is a small cutout for a 13MP camera, too.

All of this is powered by a 2GHz octa-core Exynos 9611 processor, as one would expect from a Samsung mid-range phone, as well as Android 10.

Traditionally, rugged phones came with large rubber edges (or users decided to put even larger cases around them). The XCover Pro, on the other hand, feels slimmer than most regular phones with a rugged case on them.

By default, the phone features NFC support for contactless payments (the phone has been approved to be part of Visa’s Tap to Phone pilot program) and two programmable buttons so that companies can customize their phones for their specific use cases. One of the first partners here is Microsoft, which lets you map a button to its recently announced walkie talkie feature in Microsoft Teams.

“Microsoft and Samsung have a deep history of bringing together the best hardware and software to help solve our customers’ challenges,” said Microsoft CEO Satya Nadella in today’s announcement. “The powerful combination of Microsoft Teams and the new Galaxy XCover Pro builds on this partnership and will provide frontline workers everywhere with the technology they need to be more collaborative, productive and secure.”

With its Pogo pin charging support and compatibility with third-party tools from a variety of partners for adding scanners, credit card readers and other peripherals from partners like Infinite Peripherals, KOAMTAC, Scandit and Visa.

No enterprise device is complete without security features and the XCover Pro obviously supports all of Samsungs various Knox enterprise security tools and access to the phone itself is controlled by both a facial recognition system and a fingerprint reader that’s built into the power button.

With the Tab Active Pro, Samsung has long offered a rugged tablet for first-line workers. Not everybody needs a full-sized tablet, though, so the XCover Pro fills what Samsung clearly believes is a gap in the market that offers always-on connectivity in a smaller package and in the form of a phone that doesn’t look unlike a consumer device.

I could actually imagine that there are quite a few consumers who may opt for this device. For a while, the company made phones like the Galaxy S8 Active that traded weight and size for larger batteries and ruggedness. the XCover Pro isn’t officially a replacement of this program, but it may just find its fans among former Galaxy Active users.

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The Samsung Galaxy Fold is headed to Canada, with in-store pre-orders starting today

The Samsung Galaxy Fold is a very unique smartphone, in more ways than one. The most obvious differentiator is that it folds out to expose a large, continuous 7.3″ display, hiding the seam thanks to a flexible OLED screen. It’s also at the very top end of the smartphone market price-wise, which could explain why it only debuted in a few limited markets at launch. Samsung says that customer interest has helped expand that initial pool of availability, however, which is why it’s launching pre-orders in Canada today.

There’s going to be some sticker shock for Canadians, however: The Fold starts at $2,599.99 CAD in its newest market. That’s the price you’d pay for a well-specced computer, but it’s actually right in line with the price of the phone in the U.S. when you account for currency conversion. Pre-orders are also going to be exclusively in-store, at Samsung’s Eaton Center, Sherway Gardens and Yorkdale locations, all of which are in Toronto. Retail sales, also exclusive to Samsung’s own retail operations, are starting December 6 but pre-order customers will be able to ensure a day one pickup.

Samsung’s Galaxy Fold has had a bit of an uneven launch, with a first attempt cancelled in light of multiple reviewers experiencing issues with their devices. Samsung re-designed elements of the phone as a result, including adding caps to prevent dust entering the crucial hinge component that powers the folding actions, and embedding a necessary pre-installed protective screen covering under the phone’s bezels. Still, our own Brian Heater experienced a display hardware issue within a day with his redesigned review device.

Samsung is offering free “Fold Premiere Service” which includes discounted screen replacements and standard free repairs when an issue is not due to any misuse on a user’s part. Overall, the takeaway should be that this is a first-generation device, but also a totally unique piece of technology in today’s marketplace for those willing to risk it.

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No one knows how effective digital therapies are, but a new tool from Elektra Labs aims to change that

Depending on which study you believe, the wearable and digital health market could be worth anywhere from $30 billion to nearly $90 billion in the next six years.

If the numbers around the size of the market are a moving target, just think about how to gauge the validity and efficacy of the products that are behind all of those billions of dollars in spending.

Andy Coravos, the co-founder of Elektra Labs, certainly has.

Coravos, whose parents were a dentist and a nurse practitioner, has been thinking about healthcare for a long time. After a stint in private equity and consulting, she took a coding bootcamp and returned to the world she was raised in by taking an internship with the digital therapeutics company Akili Interactive.

Coravos always thought she wanted to be in healthcare, but there was one thing holding her back, she says. “I’m really bad with blood.”

That’s why digital therapeutics made sense. The stint at Akili led to a position at the U.S. Food and Drug Administration as an entrepreneur in residence, which led to the creation of Elektra Labs roughly two years ago.

Now the company is launching Atlas, which aims to catalog the biometric monitoring technologies that are flooding the consumer health market.

These monitoring technologies, and the applications layered on top of them, have profound implications for consumer health, but there’s been no single place to gauge how effective they are, or whether the suggestions they’re making about how their tools can be used are even valid. Atlas and Elektra are out to change that. 

The FDA has been accelerating its clearances for software-driven products like the atrial fibrillation detection algorithm on the Apple Watch and the ActiGraph activity monitors. And big pharma companies like Roche, Pfizer and Novartis have been investing in these technologies to collect digital biomarker data and improve clinical trials.

Connected technologies could provide better care, but the technologies aren’t without risks. Specifically, the accuracy of data and the potential for bias inherent in algorithms that were created using flawed data sets mean there’s a lot of oversight that still needs to be done, and consumers and pharmaceutical companies need to have a source of easily accessible data about the industry.

”The increase in FDA clearances for digital health products coupled with heavy investment in technology has led to accelerated adoption of connected tools in both clinical trials and routine care. However, this adoption has not come without controversy,” said Coravos in a statement. “During my time as an Entrepreneur in Residence in the FDA’s Digital Health Unit, it became clear to me that like pharmacies which review, prepare, and dispense drug components, our healthcare system needs infrastructure to review, prepare, and dispense connected technologies components.”

The analogy to a pharmacy isn’t an exact fit, because Elektra Labs currently doesn’t prepare or dispense any of the treatments that it reviews. But Atlas is clearly the first pillar that the digital therapeutics industry needs as it looks to supplant pharmaceuticals as treatments for some of the largest and most expensive chronic conditions (like diabetes).

Coravos and here team interviewed more than 300 professionals as they built the Atlas toolkit for pharmaceutical companies and other healthcare stakeholders seeking a one-stop shop for all their digital healthcare data needs. Like a drug label, or nutrition label, Atlas publishes labels that highlight issues around the usability, validation, utility, security and data governance of a product.

In an article in Quartz earlier this year, Coravos made her pitch for Elektra Labs and the types of things it would monitor for the nascent digital therapeutics industry. It includes the ability to handle adverse events involving digital therapies by providing a single source where problems could be reported; a basic description for consumers of how the products work; an assessment of who should actually receive digital therapies, based on the assessment of how well certain digital products perform with certain users; a description of a digital therapy’s provenance and how it was developed; a database of the potential risks associated with the product; and a record of the product’s security and privacy features.

As the projections on market size show, the problem isn’t going to get any smaller. As Google’s recent acquisition bid for Fitbit and the company’s reported partnership with Ascension on “Project Nightingale” to collect and digitize more patient data shows, the intersection of technology and healthcare is a huge opportunity for technology companies.

“Google is investing more. Apple is investing more… More and more of these devices are getting FDA cleared and they’re becoming not just wellness tools but healthcare tools,” says Coravos of the explosion of digital devices pitching potential health and wellness benefits.

Elektra Labs is already working with undisclosed pharmaceutical companies to map out the digital therapeutic environment and identify companies that might be appropriate partners for clinical trials or acquisition targets in the digital market.

“The FDA is thinking about these digital technologies, but there were a lot of gaps,” says Coravos. And those gaps are what Elektra Labs is designed to fill. 

At its core, the company is developing a catalog of the digital biomarkers that modern sensing technologies can track and how effective different products are at providing those measurements. The company is also on the lookout for peer-reviewed published research or any clinical trial data about how effective various digital products are.

Backing Coravos and her vision for the digital pharmacy of the future are venture capital investors, including Maverick Ventures, Arkitekt Ventures, Boost VC, Founder Collective, Lux Capital, SV Angel and Village Global.

Alongside several angel investors, including the founders and chief executives from companies including: PillPack, Flatiron Health, National Vision, Shippo, Revel and Verge Genomics, the venture investors pitched in for a total of $2.9 million in seed funding for Coravos’ latest venture.

“Timing seems right for what Elektra is building,” wrote Brandon Reeves, an investor at Lux Capital, which was one of the first institutional investors in the company. “We have seen the zeitgeist around privacy data in applications on mobile phones and now starting to have the convo in the public domain about our most sensitive data (health).” 

If the validation of efficacy is one key tenet of the Atlas platform, then security is the other big emphasis of the company’s digital therapeutic assessment. Indeed, Coravos believes that the two go hand-in-hand. As privacy issues proliferate across the internet, Coravos believes that the same troubles are exponentially compounded by internet-connected devices that are monitoring the most sensitive information that a person has — their own health records.

In an article for Wired, Koravos wrote:

Our healthcare system has strong protections for patients’ biospecimens, like blood or genomic data, but what about our digital specimens? Due to an increase in biometric surveillance from digital tools—which can recognize our face, gait, speech, and behavioral patterns—data rights and governance become critical. Terms of service that gain user consent one time, upon sign-up, are no longer sufficient. We need better social contracts that have informed consent baked into the products themselves and can be adjusted as user preferences change over time.

We need to ensure that the industry has strong ethical underpinning as it brings these monitoring and surveillance tools into the mainstream. Inspired by the Hippocratic Oath—a symbolic promise to provide care in the best interest of patients—a number of security researchers have drafted a new version for Connected Medical Devices.

With more effective regulations, increased commercial activity, and strong governance, software-driven medical products are poised to change healthcare delivery. At this rate, apps and algorithms have the opportunity to augment doctors and complement—or even replace—drugs sooner than we think.

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