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Mobike unveils first initiatives since acquisition by Meituan, including no longer requiring deposits in China
Mobike made a roster of announcements about its bikesharing program today, including the end of customer deposits in China and full integration into Meituan Diaping’s app. The developments, its first since its acquisition by Meituan for $2.7 billion in April, are meant to help Mobike become a stronger competitor against Ofo, its biggest rival, and a slew of smaller startups in China’s heated bikesharing wars.
Mobike, which claims 200 million users, will have the chance to reach more customers thanks to its integration into Meituan’s platform. Meituan has ambitious growth plans (filed for an IPO in Hong Kong last month) and describes itself as a “one-stop super app” because of the large range of services, including dining, salon, entertainment and travel bookings, it offers. Meituan’s 310 million users were already able to pay for Mobike on the platform and will now also be able to rent a bike through the app.
Mobike also upped the ante for competitors by announcing that it will stop requiring users in China to pay 299 RMB (about $45) deposits and will refund all deposits already paid. Mobike says it is getting rid of deposits to “establish a no-threshold, zero-burden and zero-condition deposit-free standard for the entire bikesharing industry.” (Since the new policy only applies to users in China, instead of all 200 million Mobike users, TechCrunch has contacted the company for more information about how much money it is refunding).
Deposits are a contentious issue among bikesharing users. Though Mobike and Ofo claim they do not use customer deposits to fund operations, some bikesharing startups have been accused of spending deposits on operational expenses, with users complaining that it is very difficult to get their money back, even if they stop using a service or it goes out of business. The issue has resulted in Chinese lawmakers drafting regulations that require bikesharing companies to store deposits in a separate bank account so the funds are still available to return to customers even if a company goes out of business.
Another controversial issue is the large number of trashed or abandoned bikes created by bikesharing companies, with photos of “bikesharing graveyards” becoming symbolic of the sector’s excesses and unsustainable growth. To address environmental concerns, Mobike says it is launching a bike components recycling program in partnership with several companies, including Dow, China Recycling Resources and Tianjin Xinneng Recycling Resources. Called Mobike Life Cycle, the program will recycle bike components into new parts or raw materials. Mobike says it has already recycled and reused over 300,000 Mobike tires.
Mobike will also add a new e-bike that can reach a top speed of 20 km/hour and travel up to 70 km on a single charge. The company hopes that the e-bike, which will be available in China and Mobike’s international markets, will increase trip lengths. In its press statement, Mobike says most of its bikes are used for trips up to 3 km, but the e-bikes will hopefully increase that to 5 km.
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Citymapper lets you find Ofo, Mobike and scooters around you
Urban transportation app Citymapper quietly rolled out an app update that lets you find many alternative mobility services in the app. You can now find the nearest dockless bike or electric scooter around you (not the Bird and Lime kind, the motorcycle kind).
The integrations are already live in many cities. The company didn’t add new buttons for each service because it was already getting quite crowded with buses, subways and ride-sharing services.
If you tap the bike button, you get a map view of the streets around you. In addition to traditional bike-sharing services, you’ll now find colored dots representing both Ofo and Mobike . Below the map, you get a list of the closest bikes. TechCrunch’s Ingrid Lunden previously reported that the Mobike integration was coming soon.
But Citymapper also added a new scooter button in multiple cities. As the name suggests, this button helps you locate the closest free-floating scooter that you can unlock with your phone.
In Paris, you’ll find Coup and Cityscoot scooters. In Berlin, you’ll find Coup scooters. In Madrid and Barcelona, you’ll find Muving, ioscoot, eCooltra and Yugo scooters… You get the idea. Chances are all your local options will be there.
Interestingly, electric scooters from Bird and Lime aren’t in there just yet. It might be what everybody is talking about, but you’ll only see Jump and Ford bikes in San Francisco.
For now, all you can do is locate the nearest bike or scooter. You still have to open each individual app to scan the QR code and unlock those vehicles.
But this is an interesting approach. Citymapper doesn’t operate any transportation service. It can be an agnostic player and provide a comprehensive view of what’s around you without any conflict of interest. It doesn’t have to recreate a transportation hub like Lyft or Uber as those two companies recently acquired Motivate and Jump to provide bike-sharing services.
And if you’re visiting a city for the first time, you can open the app to find out how you’ll be able to navigate that new city.
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GoBee Bike throws in the towel in France
Bike-sharing startup GoBee Bike is giving up and shutting down in all French cities where it operates. GoBee Bike operates just like Chinese giants Ofo and Mobike. You open the app, you find a bike on the map and you unlock it by scanning a QR code. Once you’re done, you lock it again and leave it there — there’s no dock. And yet, the startup is blaming vandalism and says… Read More
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Ofo comes to the US, joining the bike-share fray in Seattle
Seattle seems like an unlikely venue for a duel between bike-sharing companies: it’s rainy, hilly, its residents can’t drive and another bike-share program recently went belly-up publicly and ignominiously. But Ofo, one of several Chinese giants in the space, is the third company to launch in the city in a month. It’s the company’s first foray in the States. Read More
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A new on-demand battle is speeding toward the US, and VCs are seeing dollar signs
The battle isn’t over car sharing. It’s not over bus sharing, either, though that, too, is a growing focus for investors and automotive companies that are desperate to understand how cities and transportation are changing. This clash is over the latest wrinkle in urban bike-sharing – dockless bike sharing. And it has founders and VCs around the globe seeing dollar signs,… Read More
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Spin wants to bring dock-less bike sharing to the US
Bikeshare programs in the US have mostly consisted of kiosks, or stations, where users can unlock a bike, take it off the rack, use it and return it once their errand or joy ride is done. Some only allow subscribers others charge by the hour. Meanwhile in China, bikeshare programs have evolved from kiosk-based systems into something else entirely. Venture-backed companies in China like… Read More
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