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Base Operations raises $2.2 million to modernize physical enterprise security

Typically when we talk about tech and security, the mind naturally jumps to cybersecurity. But equally important, especially for global companies with large, multinational organizations, is physical security — a key function at most medium-to-large enterprises, and yet one that to date, hasn’t really done much to take advantage of recent advances in technology. Enter Base Operations, a startup founded by risk management professional Cory Siskind in 2018. Base Operations just closed their $2.2 million seed funding round and will use the money to capitalize on its recent launch of a street-level threat mapping platform for use in supporting enterprise security operations.

The funding, led by Good Growth Capital and including investors like Magma Partners, First In Capital, Gaingels and First Round Capital founder Howard Morgan, will be used primarily for hiring, as Base Operations looks to continue its team growth after doubling its employe base this past month. It’ll also be put to use extending and improving the company’s product and growing the startup’s global footprint. I talked to Siskind about her company’s plans on the heels of this round, as well as the wider opportunity and how her company is serving the market in a novel way.

“What we do at Base Operations is help companies keep their people in operation secure with ‘Micro Intelligence,’ which is street-level threat assessments that facilitate a variety of routine security tasks in the travel security, real estate and supply chain security buckets,” Siskind explained. “Anything that the chief security officer would be in charge of, but not cyber — so anything that intersects with the physical world.”

Siskind has firsthand experience about the complexity and challenges that enter into enterprise security since she began her career working for global strategic risk consultancy firm Control Risks in Mexico City. Because of her time in the industry, she’s keenly aware of just how far physical and political security operations lag behind their cybersecurity counterparts. It’s an often overlooked aspect of corporate risk management, particularly since in the past it’s been something that most employees at North American companies only ever encounter periodically when their roles involve frequent travel. The events of the past couple of years have changed that, however.

“This was the last bastion of a company that hadn’t been optimized by a SaaS platform, basically, so there was some resistance and some allegiance to legacy players,” Siskind told me. “However, the events of 2020 sort of turned everything on its head, and companies realized that the security department, and what happens in the physical world, is not just about compliance — it’s actually a strategic advantage to invest in those sort of services, because it helps you maintain business continuity.”

The COVID-19 pandemic, increased frequency and severity of natural disasters, and global political unrest all had significant impact on businesses worldwide in 2020, and Siskind says that this has proven a watershed moment in how enterprises consider physical security in their overall risk profile and strategic planning cycles.

“[Companies] have just realized that if you don’t invest [in] how to keep your operations running smoothly in the face of rising catastrophic events, you’re never going to achieve the profits that you need, because it’s too choppy, and you have all sorts of problems,” she said.

Base Operations addresses this problem by taking available data from a range of sources and pulling it together to inform threat profiles. Their technology is all about making sense of the myriad stream of information we encounter daily — taking the wash of news that we sometimes associate with “doom-scrolling” on social media, for instance, and combining it with other sources using machine learning to extrapolate actionable insights.

Those sources of information include “government statistics, social media, local news, data from partnerships, like NGOs and universities,” Siskind said. That data set powers their Micro Intelligence platform, and while the startup’s focus today is on helping enterprises keep people safe, while maintaining their operations, you can easily see how the same information could power everything from planning future geographical expansion, to tailoring product development to address specific markets.

Siskind saw there was a need for this kind of approach to an aspect of business that’s essential, but that has been relatively slow to adopt new technologies. From her vantage point two years ago, however, she couldn’t have anticipated just how urgent the need for better, more scalable enterprise security solutions would arise, and Base Operations now seems perfectly positioned to help with that need.

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CD Projekt hit by ransomware attack, refuses to pay ransom

Polish video game maker CD Projekt, which makes Cyberpunk 2077 and The Witcher, has confirmed it was hit by a ransomware attack.

In a statement posted to its Twitter account, the company said it will “not give in nor negotiate” with the hackers, saying it has backups in place. “We have already secured our IT infrastructure and begun restoring data,” the company said.

According to the ransom note, the hackers said they would release the company’s stolen source code and other internal files if it did not pay the ransom, since the company would “most likely recover from backups.”

But the company said for now that no personal data was taken. “We are still investigating the incident, however at this time we can confirm that — to our best knowledge — the compromised systems did not contain any personal data of our players or users of our services.”

It’s an increasingly hostile tactic used by ransomware actors: Hackers target high-value businesses and companies with file-encrypting malware and hold the files for a ransom. But since many companies have backups, some ransomware groups threaten to publish the stolen files unless the ransom is paid.

CD Projekt Red did not immediately respond to TechCrunch’s questions, including what kind of ransomware was used to attack its systems.

It’s thought to be the second time in recent years that the company has been hit by ransomware. The game maker confirmed in 2017 that a hack resulted in the compromising of early work related to the Cyberpunk 2077. Weeks following the game’s launch Sony and Microsoft offered gamers refunds, citing bugs and poor performance on older consoles.

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5 questions every IT team should be able to answer

Now more than ever, IT teams play a vital role in keeping their businesses running smoothly and securely. With all of the assets and data that are now broadly distributed, a CEO depends on their IT team to ensure employees remain connected and productive and that sensitive data remains protected.

CEOs often visualize and measure things in terms of dollars and cents, and in the face of continuing uncertainty, IT — along with most other parts of the business — is facing intense scrutiny and tightening of budgets. So, it is more important than ever to be able to demonstrate that they’ve made sound technology investments and have the agility needed to operate successfully in the face of continued uncertainty.

For a CEO to properly understand risk exposure and make the right investments, IT departments have to be able to confidently communicate what types of data are on any given device at any given time.

Here are five questions that IT teams should be ready to answer when their CEO comes calling:

What have we spent our money on?

Or, more specifically, exactly how many assets do we have? And, do we know where they are? While these seem like basic questions, they can be shockingly difficult to answer … much more difficult than people realize. The last several months in the wake of the COVID-19 outbreak have been the proof point.

With the mass exodus of machines leaving the building and disconnecting from the corporate network, many IT leaders found themselves guessing just how many devices had been released into the wild and gone home with employees.

One CIO we spoke to estimated they had “somewhere between 30,000 and 50,000 devices” that went home with employees, meaning there could have been up to 20,000 that were completely unaccounted for. The complexity was further compounded as old devices were pulled out of desk drawers and storage closets to get something into the hands of employees who were not equipped to work remotely. Companies had endpoints connecting to corporate network and systems that they hadn’t seen for years — meaning they were out-of-date from a security perspective as well.

This level of uncertainty is obviously unsustainable and introduces a tremendous amount of security risk. Every endpoint that goes unaccounted for not only means wasted spend but also increased vulnerability, greater potential for breach or compliance violation, and more. In order to mitigate these risks, there needs to be a permanent connection to every device that can tell you exactly how many assets you have deployed at any given time — whether they are in the building or out in the wild.

Are our devices and data protected?

Device and data security go hand in hand; without the ability to see every device that is deployed across an organization, it becomes next to impossible to know what data is living on those devices. When employees know they are leaving the building and going to be off network, they tend to engage in “data hoarding.”

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Decrypted: Apple and Facebook’s privacy feud, Twitter hires Mudge, mysterious zero-days

Trump’s election denialism saw him retaliate in a way that isn’t just putting the remainder of his presidency in jeopardy, it’s already putting the next administration in harm’s way.

In a stunning display of retaliation, Trump fired CISA director Chris Krebs last week after declaring that there was “no evidence that any voting system deleted or lost votes, changed votes or was in any way compromised,” a direct contradiction to the conspiracy-fueled fever dreams of the president who repeatedly claimed, without evidence, that the election had been hijacked by the Democrats. CISA is left distracted by disarray, with multiple senior leaders leaving their posts — some walked, some were pushed — only for the next likely chief to stumble before he even starts because of concerns with his security clearance.

Until yesterday, Biden’s presidential transition team was stuck in cybersecurity purgatory because the incumbent administration refused to trigger the law that grants the incoming team access to government resources, including cybersecurity protections. That’s left the incoming president exposed to ongoing cyber threats, all while being shut out from classified briefings that describe those threats in detail.

As Biden builds his team, Silicon Valley is also gearing up for a change in government — and temperament. But don’t expect too much of the backlash to change. Much of the antitrust allegations, privacy violations and net neutrality remain hot button issues, and the tech titans resorting to cheap “charm offenses” are likely to face the music under the Biden administration — whether they like it or not.

Here’s more from the week.


THE BIG PICTURE

Apple and Facebook spar over privacy — again

Apple and Facebook are back in the ring, fighting over which company is a bigger existential threat to privacy. In a letter to a privacy rights group, Apple said its new anti-tracking feature will launch next year, which will give users the choice of blocking in-app tracking, a move that’s largely expected to cause havoc to the online advertising industry and data brokers.

Given an explicit option between being tracked and not, as the feature will do, most are expected to decline.

Apple’s letter specifically called out Facebook for showing a “disregard for user privacy.” Facebook, which made more than 98% of its global revenue last year from advertising, took its own potshot back at Apple, claiming the iPhone maker was “using their dominant market position to self-preference their own data collection, while making it nearly impossible for their competitors to use the same data.”

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Menlo Security announces $100M Series E on $800M valuation

Menlo Security, a malware and phishing prevention startup, announced a $100 million Series E today on an $800 million valuation. The round was led by Vista Equity Partners with help from Neuberger Berman, General Catalyst, JP Morgan and other unnamed existing investors. The company has now raised approximately $250 million.

CEO and co-founder Amir Ben-Efraim says that while the platform has expanded over the years, the company stays mostly focused on web and email as major attack vectors for customers. “We really focused on a better kind of security outcome relative to the major threat factors of web and email. So web and email is really how most of the world or the enterprise world at least does its work, and these channels remain forever vulnerable to the latest attack,” Ben-Efraim explained.

He says that to protect those attack surfaces, the company pioneered a technology called web isolation to disconnect the user from the content and send only safe visuals. “When they click a link or engage with a website, the safe visuals are guaranteed to be malware-free, no matter where you go or you end up,” Ben-Efraim said.

With a valuation of $800 million, he’s proud having built his company from the ground up to this point. He’s not quite ready to discuss an IPO yet, but he expects to take this large influx of cash and continue to grow an independent company with an IPO perhaps three years out.

With an increase in business and the new capital, the company, which has 270 employees of which around 70 came on board this year, hopes to continue to grow at that pace in 2021. He says that as that happens the security startup has been paying close attention to the social justice movements.

“As a management team and for myself as a CEO, it’s an important topic. So we were paying close attention to our own diversification goals. We want Menlo to become a more diversified company,” Ben-Efraim said. He believes the way to get there is to prioritize recruiting channels where they can tap into a wider variety of potential recruits for the company.

While he wouldn’t discuss revenue, he did say in spite of the pandemic, the business is growing rapidly and sales are up 155% in terms of net new sales over last year. “The momentum for that being customers specifically in critical infrastructure, financial services, government and the like are seeing an uptick in attacks associated with COVID, and are looking at security as essential in an area that they need to double down on. So despite the financial difficulties, that’s created a bit of a tailwind for us strangely in 2020, even though the world economy as a whole is clearly being challenged by this epidemic,” he said.

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Decrypted: Grayshift raises $47M, Apple bugs under attack, video game maker hacked

The election is over, but not without a hitch or two. Some voters in Georgia and Ohio had to use paper ballots after hand sanitizer leaked into voting machines — an unexpected casualty of the pandemic. And a slew of robocalls across a number of swing states urged voters to “stay safe and stay home,” in an effort to disenfranchise voters from going to the polls. With record voter turnout, there’s little evidence to show it worked.

But we saw nothing like the hack-and-leak operations like we did four years ago, which delivered an “October surprise” that derailed the election for Hillary Clinton, despite winning the popular vote by three million votes.

Government officials and cybersecurity firms said there were no significant or damaging cyberattacks during Election Day. One Homeland Security official called it “another Tuesday on the internet,” but conceded there was still cause for concern in the election aftermath.

With the bulk of the votes counted, government officials pointed to the threat of “foreign influence” campaigns — or misinformation — that would try to cast doubt on the election results. In reality, much of the false and misleading claims ended up coming from inside the White House as the Trump administration tried to cling onto power. After being caught out four years ago, the social media giants put into place measures and policies that limited the spread of false news — including Trump’s repeated attempts to claim victory.

Fears that the 2020 election could turn into a national, or even an international security matter did not come to fruition. The U.S. is in a better place than it was four years ago by simply learning the lessons from Russia’s efforts to interfere with the election. Imagine where we could be in another four?

Since you, like us, were glued to the television screens last week, here’s more from the week you might have missed.


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Grayshift, the maker of phone unlocking tech, raises a Series A round

Grayshift, the secretive startup behind the U.S. government’s favorite phone unlocking technology, has raised $47 million in fresh funding. The Series A round was led by PeakEquity Partners, and — as first reported by Forbes — is a huge round for a little-known phone forensics firm.

One of only a few photos of the mysterious GrayKey phone unlocking devices. Image Credits: Malwarebytes

Grayshift exploded onto the mobile forensics scene in 2018, months after the company began quietly selling its proprietary GrayKey technology to federal agencies for about $15,000 each. The FBI and other agencies use their purchased GrayKey devices to break into encrypted phones without needing the passcode.

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Cyber threat startup Cygilant hit by ransomware

Cygilant, a threat detection cybersecurity company, has confirmed a ransomware attack.

Christina Lattuca, Cygilant’s chief financial officer, said in a statement that the company was “aware of a ransomware attack impacting a portion of Cygilant’s technology environment.”

“Our Cyber Defense and Response Center team took immediate and decisive action to stop the progression of the attack. We are working closely with third-party forensic investigators and law enforcement to understand the full nature and impact of the attack. Cygilant is committed to the ongoing security of our network and to continuously strengthening all aspects of our security program,” the statement said.

Cygilant is believed to be the latest victim of NetWalker, a ransomware-as-a-service group, which lets threat groups rent access to its infrastructure to launch their own attacks, according to Brett Callow, a ransomware expert and threat analyst at security firm Emsisoft .

The file-encrypting malware itself not only scrambles a victim’s files but also exfiltrates the data to the hacker’s servers. The hackers typically threaten to publish the victim’s files if the ransom isn’t paid.

A site on the dark web associated with the NetWalker ransomware group posted screenshots of internal network files and directories believed to be associated with Cygilant.

Cygilant did not say if it paid the ransom. But at the time of writing, the dark web listing with Cygilant’s data had disappeared.

“Groups permanently delist companies when they’ve paid or, in some cases, temporarily delist them once they’ve agreed to come to the negotiating table,” said Callow. “NetWalker has temporarily delisted pending negotiations in at least one other case.”

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Decrypted: Tesla’s ransomware near miss, Palantir’s S-1 risk factors

Another busy week in cybersecurity.

In case you missed it: A widely used messaging app used by over a million protesters has several major security flaws; a little-known loophole has let the DMV sell driver’s licenses and Social Security records to private investigators; and the U.S. government is suing to reclaim over $2.5 million in cryptocurrency stolen by North Korean hackers from two major exchanges.

But this week we are focusing on how a Tesla employee foiled a ransomware attack, and, ahead of Palantir’s debut on the stock market, how much of a risk factor is the company’s public image?


THE BIG PICTURE

Russian charged with attempted Tesla ransomware attack

$1 million. That’s how much a Tesla employee would have netted if they accepted a bribe from a Russian operative to install malware on Tesla’s Gigafactory network in Nevada. Instead, the employee told the FBI and the Russian was arrested.

The Justice Department charged the 27-year-old Russian, Egor Igorevich, weeks later as he tried to flee the United States. According to the indictment, his plan was to ask the employee to deliberately deploy ransomware on the Gigafactory’s network, grinding the network to a halt for a ransom of several million dollars. The would-be insider threat is likely the first of its kind, one ransomware expert told Wired, as financially driven hackers continue to up their game.

Tesla founder Elon Musk tweeted earlier this week confirming that Tesla was the target of the failed attack.

The attack, if carried out, could have been devastating. The indictment said that the malware was designed to extract data from the network before locking its files. This data-stealing ransomware is an increasing trend. These hacker groups not only encrypt a victim’s files but also exfiltrate the data to their servers. The hackers typically threaten to publish the victim’s files if the ransom isn’t paid.

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Box adds automated malware detection to Box Shield security product

With more folks working at home than ever, and many on machines outside the purview of IT and security teams, it’s becoming increasingly imperative to find creative ways to protect them from harm. Today, Box announced it was adding automated malware detection tools to Box Shield, the security product it announced last year.

Aaron Levie, CEO at Box, says that it’s important to find new ways of thinking about security, especially with millions of people suddenly working at home using cloud solutions.

“As people have begun working from home in greater numbers, you’re seeing an increase in malware and phishing attacks. [Bad actors] are starting to spread these security vulnerabilities in a much more aggressive manner, and so we’re launching Box Shield with malware protection built-in with advanced tools and policies around that malware detection,” he said.

The company is taking a three-pronged approach with this solution. For starters, it will let users view a file without actually having to download it first, while indicating if there is a risk associated with it. Next, it will actually prevent users from downloading a file with malware attached. Lastly, it will alert the security team when a file with malware has been uploaded to Box.

The idea is to keep the file from infecting whatever device employees are working on, alerting end users when there is a problem, while letting them see the content of the file gives them all the information they need to know if the file is actually legitimate in the first place.

It’s so much easier right now to be spreading this kind of malicious package with people working from home and sharing files at a far greater rate than ever before. This new feature is designed to give everyone in the loop, from the end user to the IT security team, some confidence that they can know when files are infected or not and keep them from proliferating inside of Box.

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Google’s Advanced Protection program for high-risk users now includes malware protection

Google is expanding the feature set for its Advanced Protection Program, a security offering that helps safeguard Google Accounts of those at risk for targeted attacks — like politicians, journalists, activists, business leaders and others. The program already provides an increased level of protection for these accounts by limiting access to data, blocking fraudulent account access, supporting the use of physical security keys and more. Today, Google is adding new malware protections to the program, as well.

For starters, those enrolled in the Advanced Protection Program will have Google Play Protect automatically enabled. This is Google’s built-in malware protection for Android that’s currently used to scan and verify 100 billion apps per day, Google notes. The system uses machine learning to automatically scan users’ devices and apps to check for harmful behavior and potential security issues. Now, this will be enabled for Advanced Protection Program members and will not be able to be shut off.

The program will also now limit users’ ability to install apps from outside the Play Store, where apps are now scanned for malware before approval. Those from outside the store can present a greater risk. Google will now prevent the download of non-Play Store apps on any devices enrolled in the Advanced Protection Program, with a few exceptions. Users will be able to install non-Play Store apps through other third-party app stores that may have shipped on your device from the device manufacturer. Others can be installed through the developer tool Android Debug Bridge. However, Google says non-Play Store apps that have already been installed won’t be removed and can continue to be updated.

Google launched its Advanced Protection Program in fall 2017, as an opt-in option for those who believe they’re at increased risk of online attacks. The program focuses on defending against phishing, locking down malicious apps, and fending off hackers. The trade-off is reduced convenience as there are additional steps to take during authentication and more limitations on what can be done. But the result is a safer, and free, way to increase the security of your account and device.

The new added protections will roll out gradually to accounts enrolled in the Advanced Protection Program on Android devices, to be later this year followed by new malware protections for Chrome, Google says. However, G Suite users won’t get these new protections now — instead, they’re offered through endpoint management, which helps secure devices belonging to mobile workforces.

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