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New email service, OnMail, will let recipients control who can send them mail

A number of startups over the years have promised to re-invent email only to have fallen short. Even Google’s radical re-imagining, the Inbox app, finally closed up shop last year. Today, another company is announcing its plans to build a better inbox. Edison Software is preparing to launch OnMail, a new email service that lets you control who enters your inbox. This is handled through a new blocking feature called Permission Control. The service is also introducing a number of other enhancements, like automatic read receipt and tracker blocking, large attachment support, fast delivery, and more.

Edison is already home to the popular third-party email app, Edison Mail.

Edison Mail is designed to work with your existing email, like your Gmail, Yahoo, Microsoft, or iCloud email, for example, among others. OnMail, however, is a new email service where users will be assigned their own email account at @onmail.com when the product debuts later this summer.

At launch, the web version of OnMail will work in a number of browsers. It will also work in the existing Edison Mail apps for Mac, iOS, and Android.

 

The biggest idea behind OnMail is to create a better spam and blocking system.

Though Gmail, Outlook.com, and others today do a fairly decent job at automatically filtering out obvious spam and phishing attempts, our inboxes still remain clogged with invasive messages — newsletters, promotions, shopping catalogs, and so on. We may have even signed up for these at some point. We may have even tried to unsubscribe, but can’t get the messages to stop.

In other cases, there are people with our email address who we’d rather cut off.

The last time Gmail took on this “clogged inbox” problem was in 2013 when it unveiled a redesigned inbox that separated promotions, updates, and emails from your social media sites into separate tabs. OnMail’s premise is that we should be able to just ban these emails entirely from our inbox, not just relocate them.

OnMail’s “Permission Control” feature allows users to accept or decline a specific email address from being able to place mail in your inbox. This is a stronger feature than Edison Mail’s “Block Sender” or “Unsubscribe” as a declined sender’s future emails will never hit your inbox — well, at least not in a way that’s visible to you.

In technical terms, declined senders are being routed to a folder called “Blocked.” But this folder isn’t displayed anywhere in the user interface. The blocked emails won’t get pulled up in Search, either. It really feels like the unwanted mail is gone. This is all done without any notification to the sender — whether that’s a human or an automated mailing list.

If you ever want to receive emails from the blocked senders again, the only way to do so will be by reviewing a list of those senders you’ve banned from within your Contacts section and make the change. You can’t just dig into a spam folder to resurface them.

In another update that puts the needs of the receiver above those of the sender, OnMail will remove all information sent from any invisible tracking pixels.

Today, most savvy email users know to disable images in their Gmail or other mail apps that allow it, so their email opens are not tracked. But OnMail promises to remove this tracking without the need to disable the images.

“We view pixel tracking as this horrific invasion of privacy and this is why we block all read receipts,” noted Edison Co-Founder and CEO, Mikael Berner. “The sender will never know that you opened their email,” he says.

Other promised features include an improved Search experience with easy filtering tools, support for large attachments, enhanced speed of delivery, and more.

Edison says it’s been working to develop OnMail for over two years, after realizing how broken email remains.

Today, U.S. adults still spend over 5 hours per day in our inboxes and feel like they’ve lost control. Tracking pixels and targeted ads are now common to the email experience. And searching for anything specific requires complicated syntax. (Google only recently addressed this too, by adding filters to Gmail search — but just for G Suite users for now.)

It may be hard for people who have set up shop for 10 or 20 years in the same inbox to make a switch. But there’s always a new generation of email users to target — just like Gmail once did.

And now that Gmail has won the market with over 1.5 billion active users, its innovations have slowed. Every now and then Gmail throws a bone — as with 2018’s debut of Smart Compose, for example — but it largely considered the email problem solved. A little fresh competition is just the thing it needs.

“We’ve invested years as a company working to bring back happiness to the inbox,” said Berner, in a statement. “OnMail is built from the ground up to change mail. Nobody should fear giving out their address or have to create multiple accounts to escape an overcrowded mailbox,” he said.

OnMail’s premise sounds interesting. However, its software is not yet live so none of its claims can be tested at this time. But based on Edison’s history with its Edison Mail app, it has a good handle on design and understanding what features email users need.

Currently, OnMail is open only to sign-ups for those who want to claim their spot on its platform first. Like Gmail once did, OnMail will send out invites when the service becomes available. Unlike Gmail, OnMail won’t be ad-supported, but will eventually offer free and paid versions of its service.

 

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Shared inbox startup Front raises $59 million round led by other tech CEOs

Front is raising a $59 million Series C funding round. Interestingly, the startup hasn’t raised with a traditional VC firm leading the round. A handful of super business angels are investing directly in the productivity startup and leading the round.

Business angels include Atlassian co-founder and co-CEO Mike Cannon-Brookes, Atlassian President Jay Simons, Okta co-founder and COO Frederic Kerrest, Qualtrics co-founders Ryan Smith and Jared Smith and Zoom CEO Eric Yuan. Existing investors Sequoia Capital, Initialized Capital and Anthos Capital are participating in this round, as well.

While Front doesn’t share its valuation, the company says that the valuation has quadrupled compared to the previous funding round. Annual recurring venue has also quadrupled over the same period.

The structure of this round is unusual, but it’s on purpose. Front, like many other startups, is trying to redefine the future of work. That’s why the startup wanted to surround itself with leaders of other companies who share the same purpose.

“First, because we didn’t need to raise (we still had two years of runway), and it’s always better to raise when we don’t need it. The last few months have given me much more clarity into our go-to-market strategy,” Front co-founder and CEO Mathilde Collin told me.

Front is a collaborative inbox for your company. For instance, if you want to share an email address with your co-workers (support@mycompany.com or jobs@mycompany.com), you can integrate those shared inboxes with Front and work on those conversations as a team.

It opens up a ton of possibilities. You can assign conversations to a specific person, @-mention your co-workers to send them a notification, start a conversation with your team before you hit reply, share a draft with other people, etc.

Front also supports other communication channels, such as text messages, WhatsApp messages, a chat module on your website and more. As your team gets bigger, Front helps you avoid double replies by alerting other users when you’re working on a reply.

In addition to those collaboration features, Front helps you automate your workload as much as possible. You can set up automated workflows so that a specific conversation ends up in front of the right pair of eyes. You can create canned responses for the entire team, as well.

Front also integrates with popular third-party services, such as Salesforce, HubSpot, Clearbit and dozens of others. Front customers include MailChimp, Shopify and Stripe.

While Front supports multiple channels, email represents the biggest challenge. If you think about it, email hasn’t changed much over the past decade. The last significant evolution was the rise of Gmail, G Suite and web-based clients. In other words, Front wants to disrupt Outlook and Gmail.

With today’s funding round, the company plans to iterate on the product front with Office 365 support for its calendar, an offline mode and refinements across the board. The company also plans to scale up its sales and go-to-market team with an office in Phoenix and a new CMO.

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Mail digitizing service Earth Class Mail acquires receipt digitizing service Shoeboxed

Earth Class Mail, a company that digitizes your physical mail so you don’t have to go to the mailbox every day, today announced that it has acquired receipt scanning and expense tracking service Shoeboxed.

The reason Earth Class Mail would be interested in Shoeboxed is pretty obvious, given that both companies focus on taking the pain out of dealing with paper. Both services will continue to operate as usual, though we’ll likely see some deep integrations between the two over time.

Shoeboxed, which launched 11 years ago, currently digitizes over five million documents per year for its more than 1 million customers in 90 countries. Its main market is small businesses in the U.S., which make up 500,000 of its users.

“When we started in 2008 and put the first iPhone app in the app store to scan receipts, there was one other powerhouse around helping small business go digital — Earth Class Mail,” the company’s CEO and co-founder Tobias Walter tells us. “The combined power of our two companies will be a massive shift for small businesses to finally become paperless and say goodbye to old workflows that cost them hours of their productivity. I could not be happier with the new home we found for the company, the team and our customers!”

What sets Earth Class Mail apart from the United States Postal Service’s Informed Delivery service is that it not only scans the outside of the envelopes that you are about to receive but that you can also give the company permission to scan all the documents inside, too (and the price you pay for the service depends mostly on how many of these full scans you want per month). While Oregon-based Earth Class Mail had to file for bankruptcy protection in 2015, its new leadership team turned the company around. The company says that its annual run rate is now $10 million, up 20 percent since Jess Garza become its new CEO last December.

Walter also notes that users would occasionally send unopened envelopes, too, but the company wasn’t allowed to open them. These customers can now easily become Earth Class Mail users.

Over the course of its existence, Shoeboxed only raised a moderate amount of funding, with a $580,000 Series A round led by Novak Biddle Venture Partners in 2008 (when Series A rounds were still much smaller than today) and a $1.4 million Series B round in 2011. The financial details of today’s acquisition were not disclosed.

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EasilyDo’s speedy new mail app puts a smart assistant in your inbox

easilydo-email-ios Productivity app maker EasilyDo is best known for its smart assistant for iPhone that lets you do things like organize your travel plans, track shipments, update your contacts, create personalized email alerts, and more. Now the company is taking some of its best features to a just-launched email application that has this assistant feature built in. In addition, the new EasilyDo Mail app… Read More

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Spark, The Mailbox Alternative, Lands On The iPad

unnamed-1 Spark, the email program that is set to replace the ever-popular but defunct Mailbox, has landed on the iPad and iPad Pro, a move that should please email power users. The app sports a number of popular features, including read later and mailbox organization. However, the system also creates read receipts and allows you to send emoticon replies to messages. The app has been updated to support… Read More

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Google Inbox Gets Sharable Trip Bundles, Improved Photo Attachments

tripsharing2 Inbox by Gmail, Google’s next-gen email client for mobile and the web, has its fair share of marquee features, but one of its most useful is its ability to bundle emails about an upcoming trip into a single Trip Bundle.
Today, Google is improving this feature, and on mobile, it’s making it easier to attach multiple photos from all of those trips you take to your emails. Read More

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Yo Dawg, I Heard You Like Yahoo Mail So We Put Gmail In Your Yahoo Mail

yo_dawg If you’re a real fan of the newly redesigned Yahoo Mail, but also use Gmail, today is your day. Seriously, throw a damn party.
The Yahoo Mail team announced that you can now manage your Gmail from the friendly confines of Yahoo Mail, to go along with previous support for Outlook, Hotmail and AOL Mail (you know, the other email services that nobody uses unless it’s for Craigslist… Read More

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Gmail, We Need To Talk

gmail Dear Gmail: Two years ago, you launched an ambitious endeavor with Schema.org to bring a new level of richness to email. Schema.org allowed senders to embed rich meta data in email that allowed any modern email client, not just Gmail, to present actionable items within email. It felt like Gmail was taking the lead in email innovation. Read More

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New Outlook For Mac Now Available, Rest Of Office For Mac Updates Coming In 2015

01-Mail-All-Retina We’ve seen leaks of a new Office for Mac 2015 suite circulate, but the new version of Outlook for Mac is already here, at least for Office 365 subscribers. The overhauled email client includes a new look and feel, as well as search that extends to archived mail (whether stored online or on corporate servers), better all around performance, push email support and more. Microsoft also… Read More

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