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Uber apologizes for “confusion” at JFK during immigration protest

A driver displays Uber and Lyft ride sharing signs in his car windscreen in Santa Monica, California, U.S., May 23, 2016.  About a half dozen ride-hailing firms have rushed into Texas tech hub Austin after market leaders Uber and Lyft left the city a little over a monthago in a huff over municipal requirements that they fingerprint drivers.    REUTERS/Lucy Nicholson/Files Uber has apologized today for promoting surge pricing to and from JFK during yesterday’s protest and taxi strike. After the enactment of an executive order barring refugees and visa holders from seven countries from entering the U.S., protests gathered at JFK International and the NY Taxi Workers Alliance called for a stop on pickups from the airport. Uber said that riders could go to… Read More

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Uber losses expected to hit $3 billion in 2016 despite revenue growth

FILE - In this Dec. 16, 2015 file photo a man leaves the headquarters of Uber in San Francisco. Uber and advocates for the blind have reached a lawsuit settlement in which the ride-hailing company agrees to require that existing and new drivers confirm they understand their legal obligations to transport riders with guide dogs or other service animals. The National Federation of the Blind said Saturday, April 30, 2016, that Uber will also remove a driver from the platform after a single complaint if it determines the driver knowingly denied a person with a disability a ride because the person was traveling with a service animal. (AP Photo/Eric Risberg, File) Uber’s losses are growing from $2.2 billion last year to an expected $3 billion this year, according to multiple reports this week from The Information and others. It’s hard to fathom Uber operating so far from profitability at a time when it feels like an established mainstream brand on the global stage. Hip hop stars like Drake or Wiz Khalifa commonly name check… Read More

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Lyft starts selling $20 physical gift cards at Starbucks

lyft-starbucks On demand ride provider Lyft is getting physical – creating actual gift cards with $20 in ride credit that people can buy beginning today at participating Starbucks stores across the U.S. The cards also come with a $5 Starbucks gift card as a free bonus, and Lyft passengers will also start being able to earn Starbucks Reward Stars by riding. This isn’t Lyft’s first tie-up… Read More

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Uber for 911 transport is a horrible idea

Paramedics taking patient on stretcher from ambulance to hospital The Washington D.C. Fire and EMS Department is considering a plan to use Uber to transport low priority 911 callers, according to NBC Washington. It’s a horrible idea.
Washington’s plan is to hire a team of nurses who could evaluate a caller’s condition over the phone and direct them to an Uber if they are deemed stable. Already this is odd given that the purpose of an… Read More

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Lyft’s latest launch is luxury

Lyft_PressKit_02 Over the coming months, we are going to be seeing a lot more pink mustaches on Audi, BMW, and Mercedes vehicles. Today, Lyft is launching Lyft Premier. Users will be able to catch rides in luxury sedans and SUVs. Highly rated drivers with access to high-end vehicles can service rides. The cost premium for Premier rides will earn drivers additional money. Lyft will also be able to take… Read More

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Austin police are now impounding drivers in the peer-to-peer ridesharing group

austinskyline Austin’s transportation saga just keeps getting more interesting. Last week, we wrote about a 30,000 member Facebook group that had formed in Austin to help facilitate ride requests in the absence of Uber and Lyft. Riders posted requests, drivers responded, and people got where they needed to go. One problem – the drivers and riders were not using an official service to… Read More

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Non-profit RideAustin looks to fill void left by Uber and Lyft

austin skyline, black and white Charity or opportunism? It’s so hard to tell, sometimes. In RideAustin’s case, it looks to be a bit of both. It’s a non-profit car-for-hire service that’s happy to abide by the city’s rules — and adds a layer of budget- and conscience-friendly features that may help it stay differentiated (and alive). Read More

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Lyft will now let you schedule trips ahead of time

1df88adf-52a2-4063-8af3-5df21beb59b4 Ridesharing platform Lyft heard the people and the people wanted to schedule rides ahead of time. Starting today, Lyft is adding a new feature to let you schedule in advance that ride to the airport or crucial business meeting for which you need to be on time. Gett, a ridesharing service in New York, has offered this feature for more than a year and we’ve heard rumors Uber has toyed… Read More

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How consolidations will play out in the transportation, food and entertainment industries

togetherclay There has been no shortage of thoughtful articles exploring a bubble in technology. I would argue that the world has already been transformed, and there is no bubble in the purest sense. Instead of massive flameouts that leave everyone burned, I think we are going to see a wave of beneficial consolidation and rationalization in industries that appropriately have seen exceptional venture… Read More

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Now some Ubers will only wait 2 minutes before charging you, not 5

Uber ditched Better sprint outside, because now Uber can ditch you if you’re just two minutes late for your ride, or start charging you before you get in the car. Previously, people got a five-minute grace period to get to the car after it arrived, or to cancel their trip after they sent a request. But now, Uber is telling some users to “Request When You’re Ready” or face fees… Read More

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