Khosla Ventures
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The SPAC parade continues in this shortened week with news that community social network Nextdoor will go public via a blank-check company. The unicorn will merge with Khosla Ventures Acquisition Co. II, taking itself public and raising capital at the same time.
Per the former startup, the transaction with the Khosla-affiliated SPAC will generate gross proceeds of around $686 million, inclusive of a $270 million private investment in public equity, or PIPE, which is being funded by a collection of capital pools, some prior Nextdoor investors (including Tiger), Nextdoor CEO Sarah Friar and Khosla Ventures itself.
Notably, Khosla is not a listed investor in the company per Crunchbase or PitchBook, indicating that even SPACs formed by venture capital firms can hunt for deals outside their parent’s portfolio.
Per a Nextdoor release, the transaction will value the company at a “pro forma equity [valuation] of approximately $4.3 billion.” That’s a great price for the firm that was most recently valued at $2.17 billion in a late 2019-era Series H worth $170 million, per PitchBook data. Those funds were invested at a flat $2 billion pre-money valuation.
So, what will public investors get the chance to buy into at the new, higher price? To answer that we’ll have to turn to the company’s SPAC investor deck.
Our general observations are that while Nextdoor’s SPAC deck does have some regular annoyances, it offers a clear-eyed look at the company’s financial performance both in historical terms and in terms of what it might accomplish in the future. Our usual mockery of SPAC charts mostly doesn’t apply. Let’s begin.
We’ll proceed through the deck in its original slide order to better understand the company’s argument for its value today, as well as its future worth.
The company kicks off with a note that it has 27 million weekly active users (neighbors, in its own parlance), and claims users in around one in three U.S. households. The argument, then, is that Nextdoor has scale.
A few slides later, Nextdoor details its mission: “To cultivate a kinder world where everyone has a neighborhood they can rely on.” While accounts like @BestOfNextdoor might make this mission statement as coherent as ExxonMobil saying that its core purpose was, say, atmospheric carbon reduction, we have to take it seriously. The company wants to bring people together. It can’t control what they do from there, as we’ve all seen. But the fact that rude people on Nextdoor is a meme stems from the same scale that the company was just crowing about.
Underscoring its active user counts are Nextdoor’s retention figures. Here’s how it describes that metric:
Image Credits: Nextdoor SPAC investor deck
These are monthly active users, mind, not weekly active, the figure that the company cited up top. So, the metrics are looser here. And the company is counting users as active if they have “started a session or opened a content email over the trailing 30 days.” How conservative is that metric? We’ll leave that for you to decide.
The company’s argument for its value continues in the following slide, with Nextdoor noting that users become more active as more people use the service in a neighborhood. This feels obvious, though it is nice, we suppose, to see the company codify our expectations in data.
Nextdoor then argues that its user base is distinct from that of other social networks and that its users are about as active as those on Twitter, albeit less active than on the major U.S. social networks (Facebook, Snap, Instagram).
Why go through the exercise of sorting Nextdoor into a cabal of social networks? Well, here’s why:
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While there’s been plenty of recent debate around the gig economy, Jarah Euston argued that it’s time to rethink a bigger part of the workforce — hourly workers.
Euston, who was previously an executive at mobile advertising startup Flurry and a co-founder at data operations startup Nexla, told me that although 80 million Americans are paid on an hourly basis, the current system doesn’t work particular well for either employers or workers.
On the employer side, there are usually high rates of turnover and absenteeism, while workers have to deal with unpredictable schedules and often struggle to get assigned all the hours they want. So Euston has launched WorkWhile to create a better system, and she’s also raised $3.5 million in seed funding.
WorkWhile, she explained, is a marketplace that matches hourly workers with open shifts — employers identify the shifts that they want filled, while workers say which hours they want to work. That means employers can grow or shrink their workforce as needed, while the workers only work when they want.
“By pooling the labor force … we can provide the flexibility that both sides want,” Euston said.
Image Credits: WorkWhile
WorkWhile screens workers with one-on-one interviews, background checks and tests based on cognitive science, with the goal of identifying applicants who are qualified and reliable.
Employers pay WorkWhile a service fee, while the platform is free for users. And because the startup aims to build a long-term relationship with its workforce, Euston said it will also invest by providing additional benefits, starting with sick leave credits earned when you work and next-day payments to your debit cards.
“It’s hard to find a job that works with you and doesn’t give you a take it or leave it schedule,” said Michael Zavala, one of the workers on the platform, in a statement. “WorkWhile was exactly what I was looking for with the ability to create your own schedule for full time.”
The startup is launching in the San Francisco Bay Area, Los Angeles, Orange County and Dallas-Forth Worth.
Given the broader economic and employment trends during the pandemic, there should plenty of people looking for more work, while Euston said she’s seen a “feast or famine” situation on the employer side — yes, some companies have had to freeze or cut staff, but others have grown rapidly, including WorkWhile customers including restaurant supplier Cheetah, meal delivery service Thistle and horticultural e-commerce company Ansel & Ivy.
The funding, meanwhile, was led by Khosla Ventures, with participation from Stitch Fix founder and CEO Katrina Lake, Jennifer Fonstad, F7, Siqi Chen, Philipp Brenner, Zouhair Belkoura and Nicholas Pilkington.
“The majority of hourly workers are honest and reliable but some have difficult personal circumstances they need help with,” Vinod Khosla said in a statement. “Companies treat these employees as high turnover and expendable but, if given respect and appropriate support, they can become longer-term, model employees. WorkWhile wants to help solve this problem.”
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Video has worked the same way for a long, long time. And because of its unique qualities, video has been largely immune to the machine learning explosion upending industry after industry. WaveOne hopes to change that by taking the decades-old paradigm of video codecs and making them AI-powered — while somehow avoiding the pitfalls that would-be codec revolutionizers and “AI-powered” startups often fall into.
The startup has until recently limited itself to showing its results in papers and presentations, but with a recently raised $6.5M seed round, they are ready to move towards testing and deploying their actual product. It’s no niche: video compression may seem a bit in the weeds to some, but there’s no doubt it’s become one of the most important processes of the modern internet.
Here’s how it’s worked pretty much since the old days when digital video first became possible. Developers create a standard algorithm for compressing and decompressing video, a codec, which can easily be distributed and run on common computing platforms. This is stuff like MPEG-2, H.264, and that sort of thing. The hard work of compressing a video can be done by content providers and servers, while the comparatively lighter work of decompressing is done on the end user’s machines.
This approach is quite effective, and improvements to codecs (which allow more efficient compression) have led to the possibility of sites like YouTube. If videos were 10 times bigger, YouTube would never have been able to launch when it did. The other major change was beginning to rely on hardware acceleration of said codecs — your computer or GPU might have an actual chip in it with the codec baked in, ready to perform decompression tasks with far greater speed than an ordinary general-purpose CPU in a phone. Just one problem: when you get a new codec, you need new hardware.
But consider this: many new phones ship with a chip designed for running machine learning models, which like codecs can be accelerated, but unlike them the hardware is not bespoke for the model. So why aren’t we using this ML-optimized chip for video? Well, that’s exactly what WaveOne intends to do.
I should say that I initially spoke with WaveOne’s cofounders, CEO Lubomir Bourdev and CTO Oren Rippel, from a position of significant skepticism despite their impressive backgrounds. We’ve seen codec companies come and go, but the tech industry has coalesced around a handful of formats and standards that are revised in a painfully slow fashion. H.265, for instance, was introduced in 2013, but years afterwards its predecessor, H.264, was only beginning to achieve ubiquity. It’s more like the 3G, 4G, 5G system than version 7, version 7.1, etc. So smaller options, even superior ones that are free and open source, tend to get ground beneath the wheels of the industry-spanning standards.
This track record for codecs, plus the fact that startups like to describe practically everything is “AI-powered,” had me expecting something at best misguided, at worst scammy. But I was more than pleasantly surprised: In fact WaveOne is the kind of thing that seems obvious in retrospect and appears to have a first-mover advantage.
The first thing Rippel and Bourdev made clear was that AI actually has a role to play here. While codecs like H.265 aren’t dumb — they’re very advanced in many ways — they aren’t exactly smart, either. They can tell where to put more bits into encoding color or detail in a general sense, but they can’t, for instance, tell where there’s a face in the shot that should be getting extra love, or a sign or trees that can be done in a special way to save time.
But face and scene detection are practically solved problems in computer vision. Why shouldn’t a video codec understand that there is a face, then dedicate a proportionate amount of resources to it? It’s a perfectly good question. The answer is that the codecs aren’t flexible enough. They don’t take that kind of input. Maybe they will in H.266, whenever that comes out, and a couple years later it’ll be supported on high-end devices.
So how would you do it now? Well, by writing a video compression and decompression algorithm that runs on AI accelerators many phones and computers have or will have very soon, and integrating scene and object detection in it from the get-go. Like Krisp.ai understanding what a voice is and isolating it without hyper-complex spectrum analysis, AI can make determinations like that with visual data incredibly fast and pass that on to the actual video compression part.
Variable and intelligent allocation of data means the compression process can be very efficient without sacrificing image quality. WaveOne claims to reduce the size of files by as much as half, with better gains in more complex scenes. When you’re serving videos hundreds of millions of times (or to a million people at once), even fractions of a percent add up, let alone gains of this size. Bandwidth doesn’t cost as much as it used to, but it still isn’t free.
Understanding the image (or being told) also lets the codec see what kind of content it is; a video call should prioritize faces if possible, of course, but a game streamer may want to prioritize small details, while animation requires yet another approach to minimize artifacts in its large single-color regions. This can all be done on the fly with an AI-powered compression scheme.
There are implications beyond consumer tech as well: A self-driving car, sending video between components or to a central server, could save time and improve video quality by focusing on what the autonomous system designates important — vehicles, pedestrians, animals — and not wasting time and bits on a featureless sky, trees in the distance, and so on.
Content-aware encoding and decoding is probably the most versatile and easy to grasp advantage WaveOne claims to offer, but Bourdev also noted that the method is much more resistant to disruption from bandwidth issues. It’s one of the other failings of traditional video codecs that missing a few bits can throw off the whole operation — that’s why you get frozen frames and glitches. But ML-based decoding can easily make a “best guess” based on whatever bits it has, so when your bandwidth is suddenly restricted you don’t freeze, just get a bit less detailed for the duration.
These benefits sound great, but as before the question is not “can we improve on the status quo?” (obviously we can) but “can we scale those improvements?”
“The road is littered with failed attempts to create cool new codecs,” admitted Bourdev. “Part of the reason for that is hardware acceleration; even if you came up with the best codec in the world, good luck if you don’t have a hardware accelerator that runs it. You don’t just need better algorithms, you need to be able to run them in a scalable way across a large variety of devices, on the edge and in the cloud.”
That’s why the special AI cores on the latest generation of devices is so important. This is hardware acceleration that can be adapted in milliseconds to a new purpose. And WaveOne happens to have been working for years on video-focused machine learning that will run on those cores, doing the work that H.26X accelerators have been doing for years, but faster and with far more flexibility.
Of course, there’s still the question of “standards.” Is it very likely that anyone is going to sign on to a single company’s proprietary video compression methods? Well, someone’s got to do it! After all, standards don’t come etched on stone tablets. And as Bourdev and Rippel explained, they actually are using standards — just not the way we’ve come to think of them.
Before, a “standard” in video meant adhering to a rigidly defined software method so that your app or device could work with standards-compatible video efficiently and correctly. But that’s not the only kind of standard. Instead of being a soup-to-nuts method, WaveOne is an implementation that adheres to standards on the ML and deployment side.
They’re building the platform to be compatible with all the major ML distribution and development publishers like TensorFlow, ONNX, Apple’s CoreML, and others. Meanwhile the models actually developed for encoding and decoding video will run just like any other accelerated software on edge or cloud devices: deploy it on AWS or Azure, run it locally with ARM or Intel compute modules, and so on.
It feels like WaveOne may be onto something that ticks all the boxes of a major b2b event: it invisibly improves things for customers, runs on existing or upcoming hardware without modification, saves costs immediately (potentially, anyhow) but can be invested in to add value.
Perhaps that’s why they managed to attract such a large seed round: $6.5 million, led by Khosla Ventures, with $1M each from Vela Partners and Incubate Fund, plus $650K from Omega Venture Partners and $350K from Blue Ivy.
Right now WaveOne is sort of in a pre-alpha stage, having demonstrated the technology satisfactorily but not built a full-scale product. The seed round, Rippel said, was to de-risk the technology, and while there’s still lots of R&D yet to be done, they’ve proven that the core offering works — building the infrastructure and API layers comes next and amounts to a totally different phase for the company. Even so, he said, they hope to get testing done and line up a few customers before they raise more money.
The future of the video industry may not look a lot like the last couple decades, and that could be a very good thing. No doubt we’ll be hearing more from WaveOne as it migrates from lab to product.
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Statespace, the training platform for gamers, has today announced the close of a $29 million Series B financing led by Khosla Ventures. This comes just six months after the announcement of a $15 million Series A funding, also led by Khosla.
Founder and CEO Wayne Mackey described the funding as pre-emptive as the company experiences a growth spurt alongside the broader gaming industry. Statespace has jumped from 2 million registered users and 500,000 monthly active users in May to 5 million total registered users and 1.5 million monthly active users today.
Statespace launched out of stealth in 2017 with a product called Aim Lab. Aim Lab runs on Steam and replicates the physics of popular video games to give users a training environment to practice their aim. Moreover, Aim Lab (which was developed by neuroscientists) measures visual acuity and lets users know their strengths and weaknesses.
Image Credits: Statespace
The company also has plans to launch a product called The Academy, which lets users pay for courses that are taught by top streamers and players. These players include KingGeorge (Rainbox Six Siege), SypherPK (Fortnite), Valkia (Overwatch), Drift0r (CoD) and Launders (CS:GO).
The tech behind Aim Lab can be applied to a number of use cases in the gaming world. For one, pro esports organizations don’t necessarily have the breadth of data they want to make decisions on roster formation, recruiting, etc. Statespace partnered with the Pro Football Hall of Fame to develop a “Cognitive Combine,” giving players an overall score based on a wide range of skills outside of any specific game.
There are also medical applications for the tech. The company has applied for a grant alongside several universities to work on a commercial application for stroke rehabilitation, and believes that its tech can be used to help with cerebral palsy rehabilitation.
Statespace has also grown its team to more than 40 people, and interestingly around one quarter of those people do not have a college degree.
“Internally, we talk about being like the island of misfit toys as a company,” said Mackey. “Give us all the underdogs and weirdos and people that traditionally wouldn’t have this type of career or a shot and let’s put them all together and win.”
The Statespace team is 30% female, 28% people of color and 5% Black.
Mackey explained that growth is the number-one priority of the company, which has yet to determine a primary revenue channel. Statespace is currently partnering with teams and big streamers to develop skins that are for sale, but Aim Lab is free to use.
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Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast (now on Twitter!), where we unpack the numbers behind the headlines.
The whole crew was back today, with Natasha and Danny and I gathered to parse over what was really a blast of news. Lots of startups are raising. Lots of VCs are raising. And some unicorns are shooting to go public. It’s a lot to get through, but we’re here to catch you up.
Here’s what we got into:
And with that, we’re off until Monday morning. Chat soon, and stay safe.
Equity drops every Monday at 7:00 a.m. PDT and Thursday afternoon as fast as we can get it out, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts.
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Impossible Foods has raised $200 million more for its meat replacements.
The new round values the company at a Whopper-sized $4 billion valuation, according to the data tracker PrimeUnicorn Index.
The new round was led by Coatue, a technology-focused hedge fund; another New York-based hedge fund, XN, also participated in the round.
Since its launch the company has raised $1.5 billion from investors, including Mirae Asset Global Investments and Temasek. The presence of these new public/private investment firms on Impossible Foods’ cap table could mean that the company is readying itself for an initial public offering, but that’s just speculation.
Impossible previously raised money from investment firms including Horizon Ventures and Khosla Ventures, as well as some of the biggest celebrities in the U.S., like: Jay Brown, Common, Kirk Cousins, Paul George, Peter Jackson, Jay-Z, Mindy Kaling, Trevor Noah, Alexis Ohanian, Kal Penn, Katy Perry, Questlove, Ruby Rose, Phil Rosenthal, Jaden Smith, Serena Williams, will.i.am and Zedd.
The most recent price per share is $16.15, an up round from Series F at $15.4139, according to PrimeUnicorn.
The company said it would use the funding to increase its research and development efforts and work on new products like pork, steak and milk, as well as expand its internationalization efforts and build out its manufacturing capacity.
“The use of animals to make food is the most destructive technology on Earth, a leading driver of climate change and the primary cause of a catastrophic global collapse of wildlife populations and biodiversity,” said the incredibly credentialed Dr. Patrick O. Brown, MD, PhD, CEO and founder of Impossible Foods, in a statement. “Impossible Foods’ mission is to replace that archaic system by making the most delicious, nutritious and sustainable meats in the world, directly from plants. To do that, Impossible Foods needs to sustain our exponential growth in production and sales, and invest significantly in R&D. Our investors believe in our mission to transform the global food system — and they recognize an extraordinary economic opportunity.”
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Sonny Vu, the former founder and chief executive of the wearable technology company Misfit, has had a busy summer since he was named the new chief executive of 3D printing technology company Arevo.
Vu’s new startup brought on a new executive management team, launched a crowdfunding campaign for its 3D-printed Superstrata bicycle and is now announcing the close of a $25 million financing round to support the growth of its business.
It’d be a lot for anyone to take on even if it didn’t happen in the middle of a global pandemic. But Vu, a serial entrepreneur whose last business went head-to-head with Apple before it was acquired by Fossil for $260 million, doesn’t shy away from challenges.
Vu was first introduced to Arevo in 2019 and was initially going to come on as an advisor to the company. Since the acquisition of Misfit he had been investing from Alabaster, his personal investment vehicle. First introduced by Vinod Khosla, an investor in the business, Vu quickly moved from being an advisor to an executive at the helm of the business and an investor providing bridge financing until the company could close its latest round.
Vu had initially intended to start his own business, but was drawn to Arevo’s potential. “3D printing is about making things slowly and in small quantities. With Arevo’s technology you can make big things quite fast,” Vu said in an interview.
Several companies are attempting to take 3D printing into heavy industry and large-scale manufacturing. Relativity raised $140 million in its most recent financing to make rockets using 3D printers, Velo3D is a supplier of 3D printers to SpaceX and now Arevo has $34 million for its efforts to scale 3D printers. Of course, all of these investments pale in comparison to the whopping $438 million that Desktop Metal has raised for its 3D printing tech.
“Arevo is a compelling opportunity for us as it combines our three main investment foci: consumer internet, enterprise, and smart tech. We see fantastic potential in this market, and have backed Sonny before at Misfit,” said Hans Tung, in a statement. “Arevo is led by an experienced team with solid technological foundation and 3D printing manufacturing know-how at scale – to offer breakthrough products at competitive prices.”
Arevo already has a successful proof of concept with its Superstrata bicycle and manufacturing facilities in Vietnam that are intended to prove that the company’s technology will work as expected.
“We’re making this bike to make a point that we can make complex shapes at a pretty large scale,” Vu said. Unlike other companies that sell their printers to manufacturers, Arevo intends to sell parts. That’s because the printers are a pretty hefty ticket for anyone to buy. At $1 million to $1.4 million, it’s a big ask for a company to acquire if it wants to start using 3D printing.
On top of that cost, Vu said candidly that the company’s Achilles’ heel was the post-manufacturing treatment process required to finish the pieces. And while Arevo already counts automotive and aerospace companies as customers (including Airbus, which previously invested in the business), Vu wants to bring this to consumers. “We’ve had tennis racquet companies, golf clubs, surfboards,” approach Arevo about using the company’s technology, Vu says.
“We can do about two frames per day per machine,” Vu says of the latest production rates. “And coming up with our next-gen system we can do about six frames per day.”
The ascension of Vu to the chief executive position and the new capital infusion marks the latest chapter for Arevo, which is on its third chief executive since it was founded. Two years ago, Jim Miller, a former Amazon and Google executive, was brought on board to take the reins at the company. Miller’s appointment coincided with a $12.5 million investment round led by Asahi Glass, with Sumitomo Corp., Leslie Ventures and Khosla Ventures participating. Miller was involved with collaborating with Studio West on the design of its Superstrata bike.
Now, Defy Partners and GGV Capital are joining to lead the company’s Series B round with participation from Khosla Ventures, Alabaster and others. Brian Shin, a scout with Defy Ventures is joining the board, which now counts Bruce Armstrong, from Khosla Ventures, and Hemant Bheda, Arevo’s co-founder, as directors (along with Vu).
“Arevo’s new platform enables fabrication of high-strength, low-weight carbon fiber parts, currently not possible with today’s standard techniques,” said Trae Vassallo, founding partner at Defy. “We are thrilled to be working with the team to help scale up this incredibly impactful technology.”
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If you own your home, how much do you pay for property taxes? Too much? Sounds about right.
If you disagree with how much you’re paying in property taxes, you can appeal the assessment. Most people don’t, though — perhaps because they are unaware they can, or because they just don’t have the time to deal with the lawyers and paperwork.
TaxProper, a company out of Y Combinator’s Summer 2019 batch, has raised $2 million to simplify the process. The round was led by Khosla Ventures, backed by Global Founders Capital, Clocktower Ventures and a handful of angel investors.
Once you’ve punched in your address, TaxProper’s algorithm looks at the assessments of similar homes in your surrounding area, looking at things like size, number of rooms, construction materials, etc.
If the algorithm determines that you’re paying more than your share, they generate the required paperwork and send it off to the county. The company estimates that their part of the process takes 3-5 minutes (after which you’re waiting on the county’s response, which they say takes 6-8 weeks).
They’re offering up two different pricing models, charging either a $149 up-front fee or 30% of total first-year tax savings. If their algorithm says your taxes can’t be lowered, you don’t pay — nor do you pay if the appeal gets denied. The company tells me they’re currently seeing an average per customer savings of around $700.
TaxProper’s two co-founders have a good bit of experience in the space of taxes and government. Geoff Segal was previously an actuarial statistician and research analyst for State Farm, while Thomas Dowling was a municipal finance advisor for Chicago Mayor Lori Lightfoot.
One thing to note: TaxProper is only up and running in select areas right now, as the company tests different strategies and makes sure they’re doing everything right region-by-region. It’s currently available in Chicago and the surrounding Cook County area, with plans to roll out “in the coming months” in New York and Texas.
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Statespace has today raised a $15 million Series A financing round led by Khosla, with partner Samir Kaul joining the board. Existing investors, such as FirstMark Capital, Lux and Expa, also participated in the round, as well as newcomer June Fund.
Statespace launched out of stealth in 2017 with a product called Aim Lab, which recreates the physics of popular FPS games to help players practice their aim and work on their weaknesses. Statespace was founded by neuroscientists from New York University, and goes beyond the mechanics of aim itself to understand and measure several parts of a player’s game, from visual acuity across the quadrants of the screen to reaction time.
Anyone from an average gamer to a professional can use Aim Lab to improve. But the company has other offerings, too. The company is working on the Academy, which will launch in Q3 of this year, and was built in partnership with MasterClass and a number of top streamers. Users can get advanced tutorials from these streamers, which include KingGeorge (Rainbox Six Siege), SypherPK (Fortnite), Valkia (Overwatch), Drift0r (CoD) and Launders (CS:GO).
Statespace has also partnered with the Pro Football Hall of Fame to develop the “Cognitive Combine.” Just like the NFL Combine measures general skills and abilities, such as speed, strength, agility, etc., the Cognitive Combine is meant to give a general assessment of a player’s skill in a game-agnostic manner.
The company also works directly with esports teams such as 100 Thieves and Philadelphia Fusion, building custom data dashboards and products so those teams can get a deeper look at their metrics and build practice regimes around their weaknesses.
Statespace is also sprinting to make its products more available to a broader user base, including launching a mobile version of Aim Lab and introducing Aim Lab on Xbox, with plans to launch PlayStation support soon. The company also plans to launch support for 400 games next month.
Interestingly, the technology behind Statespace, which lets the company measure well beyond the kill:death ratio and look at cognitive ability, can be used for many other applications. The company has applied for a grant alongside several universities to work on a commercial application for stroke rehabilitation.
Statespace will use the funding to continue growing the team, which has doubled since raising $2.5 million in August of 2019. The company has also brought on a few notable hires from bigger companies, including new VP of Engineering Scott Raymond (formerly of Gowalla, Facebook and Airbnb), Jenna Hannon as VP of Marketing (formerly of Uber, Uber Eats) and Phil Charm as VP of Growth (formerly of Checkr, Gainsight).
According to founder and CEO Wayne Mackey, Statespace has 2 million registered users and 500,000 monthly active users, up 400% from January.
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As organizations look for safe and efficient ways of running their services in the new global paradigm of increased social distancing, a startup that has built a platform to help people verify their work details in a secure way is announcing a round of growth funding.
Truework, which provides a way for banks, apartment-rental agencies, and others to check the employment details of an applicant in a quick and secure manner online, has raised $30 million, money that CEO and co-founder Ryan Sandler said in an interview that it would use both grow its existing business, as well to explore adding more details — both via its own service and via third-party partnerships — to the identity information that it shares.
The Series B is being led by Activant Capital — a VC that focuses on B2B2C startups — with participation also from Sequoia Capital and Khosla Ventures, as well as a number of high profile execs and entrepreneurs — Jeff Weiner (LinkedIn); Tom Gonser (Docusign); William Hockey (Plaid); and Daniel Yanisse (Checkr) among them.
The LinkedIn connection is an interesting one. Both Sandler and co-founder Victor Kabdebon were engineers at LinkedIn working on profile and improving the kind of data that LinkedIn sources on its users (the third co-founder, Ethan Winchell, previously worked elsewhere), and while Sandler tells me that the idea for Truework came to them after both left the company, he sees LinkedIn “as a potential partner here,” so watch this space.
The problem that Truework is aiming to solve is the very clunky, and often insecure, nature of how organizations typically verify an individual’s employment information. Details about salary and where you work, and the job you do, are typically essential for larger financial transactions, whether it’s securing a mortgage or another financing loan, or renting an apartment, or for others who might need to verify that information for other purposes, such as staffing agencies.
Typically that kind of information gathering is time-consuming both to reach out to get and to confirm (Sandler cites statistics that say on average an HR person spends over 1,000 hours annually answering questions like these). And some of the systems that have been put in place to do that work — specifically consumer reporting agencies — have been proven not be as watertight in their security as you would hope.
“Your data is flowing around lots of third party platforms,” Sandler said. “You’re releasing a lot of information about yourself and you don’t know where the data is going and if it’s even accurate.”
Truework’s solution is based around a platform, and now an API, that a company buys into. In turn, it gives its employees the ability to consent to using it. If the employee agrees, Truework sources a worker’s place of employment and salary details. Then when a third party wants to verify that information for the person in question, it uses Truework to do so, rather than contacting the company directly.
Then, when those queries come in, Truework contacts the individual with an email or text about the inquiry, so that he/she can okay (or reject) the request. Truework’s Sandler said that it uses ISO27001, SOC2 Type 1 & 2 protections, but he also confirmed that it does store your data.
Currently the idea is that if you leave your job, your next employer would need to also be a Truework customer in order to update the information it has on you: the startup makes money by charging both larger enterprises to make the platform accessible to employees as well as those organizations that are querying for the information/verifications (small business employers using the platform can use it for free).
Over time, the plan will be to configure a way to update your profiles regardless of where you work.
So far, the concept has seen a lot of traction: there are 20,000 small businesses using the platform, as well as 100 enterprises, with the number of verifiers (its term for those requesting information) now at 40,000. Customers include The College Board, The Real Real, Oscar Health, The Motley Fool, and Tuft & Needle.
While all of this was built at a time before COVID-19, the global health pandemic has highlighted the importance of having more efficient and secure systems for doing work, especially at a time when many people are not in the office.
“Our biggest competitor is the fax machine and the phone call,” Sandler said, “but as companies move to more remote working, no one is manning the phones or fax machines. But these operations still need to happen.” Indeed, he points out that at the end of 2019, Truework had 25,000 verifiers. Nearly doubling its end-user customers speaks to the huge boost in business it has seen in the last five months.
That is part of the reason the company has attracted the investment it has.
“Truework’s platform sits at the center of consumers’ most important transactions and life events – from purchasing a home, to securing a new job,” said Steve Sarracino, founder and partner at Activant Capital, in a statement. “Up until now, the identity verification process has been painful, expensive, and opaque for all parties involved, something we’ve seen first-hand in the mortgage space. Starting with income and employment, Truework is setting the standard for consent-based verifications and unlocking the next wave of the digital economy. We’re thrilled to be partnering with this exceptional team as they continue to scale the platform.” Sarracino is joining the board with this round.
While a big focus in the world of tech right now may be on building more and better ways of connecting goods and services to people in as contact-free a way as possible, the bigger play around identity management has been around for years, and will continue to be a huge part of how the internet develops in the future.
The fax and phone may be the primary tools these days for verifying employment information, but on a more general level, there are companies like Facebook, Google and Apple already playing a big role in how we “log in” and use all kinds of services online. They, along with others focused squarely on the identity and verification space (and Truework works with some of them), and using a myriad of approaches that include biometrics, ‘wallet’-style passports that link to information elsewhere, and more, will all continue to try to make the case for why they might be the most trusted provider of that layer of information, at a time when we may want to share less and especially share less with multiple parties.
That is the bigger opportunity that investors are betting on here.
“The increasing momentum Truework has seen since its founding in 2017 demonstrates the critical need for transformation in this space,” said Alfred Lin, partner at Sequoia, in a statement. “Privacy, especially around identity data, is becoming increasingly top of mind for consumers and how they make transactions online.”
Truework has now raised close to $45 million, and it’s not disclosing its valuation.
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