iPhone SE

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Apple just had its best quarter in India

When Apple reports its earnings on Wednesday, you can expect mentions of India on the call.

Apple shipped more than 1.5 million iPhone units in India in the quarter that ended in December, up 100% year-on-year, making this its best quarter in the world’s largest smartphone market to date, according to research firms Counterpoint and CyberMedia.

Thanks to the improved sales of older generation iPhone 11, iPhone XR, iPhone 12 and the newer iPhone SE, Apple doubled its market share in India to 4% in the quarter, the research firms said.

Overall, Apple shipped more than 3.2 million iPhone units in India in 2020, up 60% year-on-year, Counterpoint said.

The shipment growth comes months after Apple launched its online store in the country and offered customers a wide-range of financing and upgrade options, AppleCare+, and lucrative perks such as a free set of AirPods with the purchase of iPhone 11. The company plans to open its first physical retail store in the country later this year.

For more than a decade, Apple has struggled to sell its handsets in India because of the expensive price tags they carry. Most smartphones that ship in India are priced between $100 to $200. Samsung, and a group of Chinese smartphone vendors including Xiaomi, Oppo, and Vivo flooded the market in the past decade with their affordable smartphones.

None the less, in recent years Apple has visibly grown more interested in the country that is also one of the world’s fastest growing smartphones markets. The company’s contract manufacturers today locally assemble a range of iPhone models and some accessories — an effort the company kickstarted more than two years ago. (A recent violent event at an Indian facility of Wistron, one of Apple’s contract manufacturers, however, underscored some of the challenges Apple will grapple with as it looks to scale its local production efforts in the country.)

That move has allowed Apple to lower prices of some older generation iPhone models in India, where for years the company has passed import duty charges to customers. The starting price of the iPhone 12 Pro Max is $1,781 in India, compared to $1,099 in the U.S. (Apple has yet to start locally assemble the iPhone 12 units.) The AirPods Pro, which sells at $249 in the U.S., was made available in India at $341 at the time of launch. AirPods Max, similarly, is priced at $815 in India, compared to $549 in the U.S. (It doesn’t help that an average person in India makes $2,000 a year.)

Unlike most foreign firms that offer their products and services for free in India or at some of the world’s cheapest prices, Apple has focused entirely on a small fraction of the population that can afford to pay big bucks, Jayanth Kolla, chief analyst at Convergence Catalyst, told TechCrunch.

That’s not to say that Apple has not made some changes to its price strategy for India. The monthly cost of Apple Music is $1.35 in India, compared to $9.99 in the U.S. Its Apple One bundle, which includes Apple Music, TV+, Arcade and iCloud, costs $2.65 a month in India.

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Apple agrees to settlement of up to $500 million from lawsuit alleging it throttled older phones

Apple Inc. has agreed to pay a settlement of up to $500 million, following a lawsuit accusing the company of intentionally slowing down the performance of older phones to encourage customers to buy newer models or fresh batteries.

The preliminary proposed class action lawsuit was disclosed Friday night and would see Apple pay consumers $25 per phone, as reported by Reuters.

Any settlement needs to be approved by U.S. District Judge Edward Davila, who oversaw the case brought in San Jose, Calif.

For consumers, the $25 payout may seem a little low, as a new iPhone can cost anywhere from $649 to $849 (for a lower-end model). The cost may be varied depending on how many people sue, and the company is set to pay at least $310 million under the terms of the settlement.

For its part, Apple is denying wrongdoing in the case and said it was only agreeing to avoid the cost and burden associated with the lawsuit.

Any U.S. owner of the iPhone 6, 6 Plus, 6s, 6s Plus, 7 Plus or SE that ran on iOS 10.2.1 or any of the later operating systems are covered by the settlement. Users of the iPhone 7 and 7 Plus which ran iOS 11.2 or later before Dec. 21, 2017 are also covered by the settlement.

Apple customers said their phone performance slowed down after they installed Apple software updates. The customers contend that Apple’s software updates intentionally degraded the performance of older models to encourage customers to unnecessarily upgrade to newer models or install new batteries.

Lawyers for Apple said that the problems were mainly due to high usage, temperature changes and other issues and that its engineers tried to address the problems as quickly as possible.

In February, Apple was fined $27 million by the French government for the same issue.

As we reported at the time:

A couple of years ago, Apple  released an iOS update (10.2.1 and 11.2) that introduced a new feature for older devices. If your battery is getting old, iOS would cap peak performances as your battery might not be able to handle quick peaks of power draw. The result of those peaks is that your iPhone might shut down abruptly.

While that feature is technically fine, Apple failed to inform users that it was capping performances on some devices. The company apologized and introduced a new software feature called “Battery Health,” which lets you check the maximum capacity of your battery and if your iPhone can reach peak performance.

And that’s the issue here. Many users may have noticed that their phone would get slower when they play a game, for instance. But they didn’t know that replacing the battery would fix that. Some users may have bought new phones even though their existing phone was working fine.

Shares of Apple were up more than 9% today in a general market rally.

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The iPhone SE was the best phone Apple ever made, and now it’s dead

I only wanted one thing out of 2018’s iPhone event: a new iPhone SE. In failing to provide it Apple seems to have quietly put the model out to pasture — and for this I curse them eternally. Because it was the best phone the company ever made.

If you were one of the many who passed over the SE back in 2015, when it made its debut, that’s understandable. The iPhone 6S was the latest and greatest, and of course fixed a few of the problems Apple had kindly introduced with the entirely new design of the 6. But for me the SE was a perfect match.

See, I’ve always loved the iPhone design that began with the 4. That storied phone is perhaps best remembered for being left in a bar ahead of release and leaked by Gizmodo — which is too bad, because for once the product was worthy of the lavish unveiling Apple now bestows on every device it puts out.

The 4 established an entirely new industrial design aesthetic that was at once instantly recognizable and highly practical. Gone were the smooth, rounded edges and back of the stainless original iPhone (probably the second-best phone Apple made) and the jellybean-esque 3G and 3GS.

In the place of those soft curves were hard lines and uncompromising geometry: a belt of metal running around the edge, set off from the glass sides by the slightest of steps. It highlighted and set off the black glass of the screen and bezel, producing a of specular outline from any angle.

The camera was flush and the home button (RIP) sub-flush, entirely contained within the body, making the device perfectly flat both front and back. Meanwhile the side buttons boldly stood out. Volume in bold, etched circles; the mute switch easy to find but impossible to accidentally activate; the power button perfectly placed for a reaching index finger. Note that all these features are directly pointed at usability: making things easier, better, more accessible, while also being attractive and cohesive as parts of a single object.

Compared to the iPhone 4, every single other phone, including Samsung’s new “iPhone killer” Galaxy S, was a cheap-looking mess of plastic, incoherently designed or at best workmanlike. And don’t think I’m speaking as an Apple fanboy; I was not an iPhone user at the time. In fact, I was probably still using my beloved G1 — talk about beauty and the beast!

The design was strong enough that it survived the initially awkward transition to a longer screen in the 5, and with that generation it also gained the improved rear side that alleviated the phone’s unfortunate tendency towards… well, shattering.

The two-tone grey iPhone 5S, however, essentially left no room for improvement. And after 4 years, it was admittedly perhaps time to freshen things up a bit. Unfortunately, what Apple ended up doing was subtracting all personality from the device while adding nothing but screen space.

The 6 was, to me, simply ugly. It was reminiscent of the plethora of boring Android phones at the time — merely higher quality than them, not different. The 6S was similarly ugly, and the 7 through 8 somehow further banished any design that set themselves apart, while reversing course on some practical measures in allowing an increasingly large camera bump and losing the headphone jack. The X, at least, looked a bit different.

But to return to the topic at hand, it was after the 6S that Apple had introduced the SE. Although it nominally stood for “Special Edition,” the name was also a nod to the Macintosh SE. Ironically given the original meaning of “System Expansion,” the new SE was the opposite: essentially an iPhone 6S in the body of a 5S, complete with improved camera, Touch ID sensor, and processor. The move was likely intended as a sort of lifeboat for users who still couldn’t bring themselves to switch to the drastically redesigned, and considerably larger, new model.

It would take time, Apple seems to have reasoned, to convert these people, the types who rarely buy first generation Apple products and cherish usability over novelty. So why not coddle them a bit through this difficult transition?

The SE appealed not just to the nostalgic and neophobic, but simply people who prefer a smaller phone. I don’t have particularly large or small hands, but I preferred this highly pocketable, proven design to the new one for a number of reasons.

Flush camera so it doesn’t get scratched up? Check. Normal, pressable home button? Check. Flat, symmetrical design? Check. Actual edges to hold onto? Check. Thousands of cases already available? Check — although I didn’t use one for a long time. The SE is best without one.

At the time, the iPhone SE was more compact and better looking than anything Apple offered, while making almost no compromises at all in terms of functionality. The only possible objection was its size, and that was (and is) a matter of taste.

It was the best object Apple ever designed, filled with the best tech it had ever developed. It was the best phone it ever made.

And the best phone it’s made since then, too, if you ask me. Ever since the 6, it seems to me that Apple has only drifted, casting about for something to captivate its users the way the iPhone 4’s design and new graphical capabilities did, all the way back in 2010. It honed that design to a cutting edge and then, when everyone expected the company to leap forward, it tiptoed instead, perhaps afraid to spook the golden goose.

To me the SE was Apple allowing itself one last victory lap on the back of a design it would never surpass. It’s understandable that it would not want to admit, this many years on, that anyone could possibly prefer something it created nearly a decade ago to its thousand-dollar flagship — a device, I feel I must add, that not only compromises visibly in its design (I’ll never own a notched phone if I can help it) but backpedals on practical features used by millions, like Touch ID and a 3.5mm headphone jack. This is in keeping with similarly user-unfriendly choices made elsewhere in its lineup.

So while I am disappointed in Apple, I’m not surprised. After all, it’s disappointed me for years. But I still have my SE, and I intend to keep it for as long as possible. Because it’s the best thing the company ever made, and it’s still a hell of a phone.

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Apple introduces the iPhone SE

zoolandersmallphone If you’ve been hankering for a new iPhone that has all the power of the latest generations but fits in your hand like the old models, today is a good day for you. Apple has just unveiled the long-awaited iPhone SE. Design The phone has a 4-inch display and the same general dimensions as the iPhone 5s. In fact, the iPhone SE looks almost identical in design to the iPhone 5s, including… Read More

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