Instagram Likes
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Instagram is hiding Like counts to make people feel better. But what if you’re curious, competitive or just petty? Now you can re-embrace the popularity contest by installing the Socialinsider Chrome extension that reveals Instagram Like and comment counts. “The Return of the Likes” extension overlays the numbers of Likes and comments on the top-right corner of posts on Instagram’s website. If you don’t want Instagram’s overprotective helicopter parenting, now you can download the extension here to put an end to it.

Obviously, it’s not as useful as showing Like counts right in the Instagram mobile app. You probably aren’t going to switch to browsing Insta just on the web, but if you see a post you want to know the Like count of, you can easily send yourself the permalink and open it on a computer.
Instagram is currently testing hiding Like counts with a percentage of users in every country worldwide. It started the experiment in Canada in April before adding six more countries in July and then the U.S. last month. Facebook launched a similar hidden likes experiment in Australia in September.
TechCrunch tested Return of the Likes and verified that it works. It comes from social media analytics company Socialinsider, which offers software for measuring engagement and benchmarking performance against competitors. The company insists that “No data is sent to Socialinsider servers.” We asked Instagram if the Chrome extension was in compliance with the app’s rules, and will update if we hear back.

As social media evolves, the emerging trend is for platforms to step in to protect users. In many cases, it’s warranted. Like counts can hurt people’s well-being by leading them into envy spirals comparing themselves against peers, or coercing them to self-censor to avoid an embarrassingly low Like count. Still, the question remains whether users deserve control over their own experience. Should we be able to opt back in to seeing Like counts, the way we have controls over block lists of offensive words?
After the platforms step up to ensure safety, we’ll have to decide when we want to step in and demand to see what’s been covered up.
Additional reporting by Lucas Matney
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Instagram is making Like counts private for some users everywhere. Instagram tells TechCrunch the hidden Likes test is expanding to a subset of people globally. Users will have to decide for themselves if something is worth Liking rather than judging by the herd. The change could make users more comfortable sharing what’s important to them without the fear of publicly receiving an embarrassingly small number of Likes.
Instagram began hiding Likes in April in Canada, then brought the test to Ireland, Italy, Japan, Brazil, Australia and New Zealand in July. Facebook started a similar experiment in Australia in September. Instagram said last week the test would expand to the U.S., but now it’s running everywhere to a small percentage of users in each country. Instagram tweets that feedback to the experiment so far has been positive, but it’s continuing to test because it’s such a fundamental change to the app.

Instagram wants its app to be a place people feel comfortable expressing themselves, and can focus on photos and videos they share rather than how many Likes they get, a spokesperson tells TechCrunch. Users can still see who Liked their own posts and a total count by tapping on the Likers list. Viewers of a post will only see a few names of mutual friends who Liked it. They can tap through to view the Likers list but would have to manually count them.
The expansion raises concerns that the test could hurt influencers and creators after a study by HypeAuditor found many of them of various levels of popularity lost 3% to 15% of their Likes in countries where Instagram hid the counts.

Instagram tells me it understands Like counts are important to many creators, and it’s actively working on ways that influencers will be able to communicate their value to partners. As Like counts won’t be public, influencer marketing agencies must rely on self-reported screenshots from creators that could be Photoshopped to score undue rewards.
Without even privately visible counts, agencies won’t be able verify a post got enough engagement to warrant payment. Instagram may need to offer some sort of private URL, partner dashboard or API creators can share with agencies that reveals Like counts.
Instagram CEO Adam Mosseri said last week at Wired25 that “We will make decisions that hurt the business if they help people’s well-being and health.” Hidden Like counts might reduce overall ad spend on Instagram if businesses feel it’s less important to rack up engagement and look popular. But it might also shift spend from influencer marketing that goes directly into the pockets of creators toward official Instagram ads, thereby earning the company more money.
An Instagram spokesperson provided this statement to TechCrunch:
Starting today, we’re expanding our test of private like counts to the rest of the world beyond Australia, Brazil, Canada, Ireland, Italy, and New Zealand. If you’re in the test, you’ll no longer see the total number of likes and views on photos and videos posted to Feed unless they’re your own. While the feedback from early testing has been positive, this is a fundamental change to Instagram, and so we’re continuing our test to learn more from our global community.
This is perhaps the final step of testing before Instagram might officially launch the change and hide Like counts for all users everywhere. It’s surely watching closely to determine how the test improves mental health, but also how it impacts usage of the app.
Hiding Likes is probably a win for the sanity of humanity, and a boon to creativity. Before, people often self-censored and declined to share posts they worried wouldn’t get enough Likes, or deleted posts that didn’t. They’d instinctually bend their public persona toward manicured selfies and images that made their life look glamorous, rather than what was authentic or that they wanted to communicate. Meanwhile, viewers would see high Like counts on friends’ or influencers’ posts, compare those to their own smaller Like counts and feel ashamed or inadequate.

Putting an end to the popularity contest might lead people to share more unconventional, silly or artsy posts regardless of their public reception. That could make Instagram’s content more diverse, surprising and alluring over time versus an increasingly stale aesthetic of perfection. Hidden counts might also decrease the need for “Finstagram” accounts, aka fake Insta profiles that users spin up to share what might not receive as many Likes.
While Facebook is credited for inventing the Like button, it’s Instagram that institutionalized the red heart icon that Twitter eventually adopted, and codified public approval into a concentrated dopamine hit. Instagram turning against Like counts could start a larger shift in the social media industry toward prioritizing more qualitative enjoyment of sharing, instead of obsessing over the quantification of validation.
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“We will make decisions that hurt the business if they help people’s well-being and health” says Instagram’s CEO Adam Mosseri. To that end, next week Instagram will expand its test of hiding Like counts from everyone but a post’s creator to some users in the United States. But there are major questions about whether the change will hurt influencers.
Mosseri revealed the plan at the Wired25 conference today, saying Instagram “We have to see how it affects how people feel about the platform, how it affects how they use the platform, how it affects the creator ecosystem.”
Instagram’s CEO explained that “The idea is to try to depressurize Instagram, make it less of a competition, and give people more space to focus on connect ing with the people they love and things that inspire them.” The intention is to “reduce anxiety” and “reduce social comparison”.
Elsewhere during the talk that also featured actor and CEO Tracie Ellis Ross, Mosseri discussed Instagram’s growing interest in shopping, and how it can provide new revenue streams to influencers. He also described Instagram’s three-pronged approach to well-being where it identifies and addresses acute problems such as hate speech, finds positions where it can lead as with fighting bullying, and rethinks fundamentals of how the platform works as with Like count hiding.

Instagram began testing this in April in Canada and expanded it to Ireland, Italy, Japan, Brazil, Australia, and New Zealand in July. Facebook started a similar experiment in Australia in September.
While it seems likely that making Instagram less of a popularity contest might aid the average user, Instagram has to be mindful that it doesn’t significantly decrease creators’ or influencers’ engagement and business success. These content makers are vital to Instagram’s success, since they keep their fan bases coming back day after day, even If users’ friends are growing stale.
A new study by HypeAuditor reported by Social Media Today found that influencers across tiers of follower counts almost unanimously saw their Like counts fall in countries where the hidden Like count test was active. Likes fell 3% to 15% in all the countries for influencers with 5,000 to 20,000 followers.

Only in Japan, and only for influencers with 1,000 to 5,000 or 100,000 to 1 million followers did the change lead to a boost in Likes — of about 6% in both groups. Meanwhile, influencers saw the biggest loss of Likes in the Brazilian market. Those trends could relate to how users in certain countries might feel more comfortable Liking something if they don’t know who else is too, while in other nations users might rely on more herd mentality to know what to Like.

If Instagram finds the impact of the test to be too negative on influencers, it may not roll out the change. While Mosseri stated the company wasn’t afraid to hurt its own bottom line, impairing the careers of influencers may not be acceptable unless the positive impacts on well-being are significant enough.
Instagram CEO Announces Platform Will Test Hiding Likes in the US
WATCH: Instagram CEO Adam Mosseri announces that the platform will start hiding likes for US audiences starting next week. It’s the latest step in Instagram’s quest to become the safest place on the internet. Learn more: https://wired.trib.al/nbNQ7nb
Posted by WIRED on Friday, November 8, 2019
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