Instacart
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Instacart CMO Cheryl Law is no longer at the company, Techcrunch has learned.
Instacart confirmed the departure. We were tipped off about her departure a bit before the whole Amazon making a $13.7B bid for Whole Foods thing went down, but the company has now confirmed that she is no longer there. Law joined Instacart at the beginning of the year and was previously the CMO of… Read More
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The whole on-demand space has faced a lot of scrutiny in the past few years as questions about whether they are viable businesses balloon and the periodic down round leaks out. Then Instacart raised a massive round at a $3.4 billion valuation, and while the terms aren’t exactly clear, the funding environment for that space may be softening a bit. That’s offered an opportunity for… Read More
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Grocery delivery startup Instacart recently closed a $400 million Series D round of funding at a valuation of $3.4 billion. Now, the company is putting that capital to work by accelerating its expansion across the U.S., and offering free Instacart Express memberships to entice new users wherever it goes. Read More
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On the heels of a $400 million round at a $3.4 billion valuation, Instacart has agreed on a $4.65 million fee to settle a class-action lawsuit around claims that the on-demand grocery delivery startup misclassified its personal shoppers as independent contractors, and also failed to reimburse them for their work expenses. Read More
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Under pressure from shoppers complaining about losing the ability to receive tips last month as the company looked to smooth out the earnings curve, Instacart said it is re-introducing customer tipping. “After announcing this change, we heard a lot of feedback from our shopper community,” the company said in a blog post. “While our shoppers liked most of the changes, they did… Read More
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Instacart COO Ravi Gupta will say that a bad day working in the on-demand economy can be plenty demoralizing even if offset by good well-paid days, and Instacart is going to be making some changes in order to even things out. Today, the company said it is removing its tipping option in favor of raising guaranteed delivery rates for its shoppers. Instead of shoppers relying on something around… Read More
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Instacart is one of the most well-known companies in what can be an extremely difficult on-demand delivery economy. It’s known for being one of the pioneers of a new age of online grocery delivery, especially in light of the previous failure of companies like Webvan, but it’s going to have a long uphill battle to profitability and sustainability. Instacart CEO Apoorva Mehta,… Read More
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The makers of a virtual nutritionist app, PlateJoy, have partnered with Instacart to offer same-day delivery of the foods that they recommended to users through the PlateJoy app A subscription to PlateJoy costs $59 for six months. Users get food recommendations for themselves and family, cooking tips and recipes, and access to a personal nutritionist they can consult through PlateJoy. Founder… Read More
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It’s a tough world out there for on-demand startups — confusion around the W2 versus 1099 conversation, tough margins and customer service are but a few of the initial obstacles for these companies. Add in the necessity of huge amounts of up-front capital and it’s an uphill battle at best. But trust me, the on-demand economy will survive and eventually prevail, and 2016… Read More
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