hospitality industry

Auto Added by WPeMatico

Berbix raises $9M for its identity verification platform

Berbix, an ID verification startup that was founded by former members of the Airbnb Trust and Safety team, today announced that it has raised a $9 million Series A round led by Mayfield. Existing investors, including Initialized Capital, Y Combinator and Fika Ventures, also participated in this round.

Founded in 2018, Berbix helps companies verify the identity of its users, with an emphasis on the cannabis industry, but it’s clearly not limited to this use case. Integrating the service to help online services scan and validate IDs only takes a few lines of code. In that respect, it’s not that different from payment services like Stripe, for example. Pricing starts at $99 per month with 100 included ID checks. Developers can choose a standard ID check (for $0.99 per check after the basic allotment runs out), as well as additional selfie and optional liveness checks, which ask users to show an emotion or move their head to ensure somebody isn’t simply trying to trick the system with a photo.

While ID verification may not be the first thing you think about in the context of the COVID-19 pandemic, the company is actually seeing increasing demand for its solution now that in-person ID verification has become much harder. Berbix CEO and co-founder Steve Kirkham notes that the company now processes the same number of verifications in a day that it used to do monthly only a year ago.

“The inability to conduct traditional identity checks in person has forced organizations to move online for innumerable use cases,” he says in today’s announcement. “One example is the Family Independence Initiative, a nonprofit that trusts and invests in families’ own efforts to escape poverty. Our software has enabled them to eliminate fraudulent applications and focus on the families who have been economically affected by COVID.”

Berbix co-founder Eric Levine tells me the company plans to use the new funding to expand its team, especially the product and sales department. He also noted that the team is investing heavily in localization, as well as the technical foundation of the service. In addition, it’s obviously also investing in new technologies to detect new types of fraud. Scammers never sleep, after all.

Powered by WPeMatico

Mews grabs $33M Series B to modernize hotel administration

If you think about the traditional hotel business, there hasn’t been a ton of innovation. You mostly still stand in a line to check in, and sometimes even to check out. You let the staff know about your desire for privacy with a sign on the door. Mews believes it’s time to rethink how hotels work in a more modern digital context, especially on the administrative side, and today it announced a $33 million Series B led by Battery Ventures.

When Mews founder Richard Valtr started his own hotel in Prague in 2012, he wanted to change how hotels have operated traditionally. “I really wanted to change the way that hotel systems are built to make sure that it’s more about the experience that the guest is actually having, rather than facilitating the kind of processes that hotels have built over the last hundred years,” Valtr told TechCrunch.

He said most of the innovation in this space has been in the B2C area, using Airbnb as a prime example. He wants to bring that kind of change to the way hotels operate. “That’s essentially what Mews is trying to do. [We want to shift the focus to] the fundamental things about why we love to travel and why people actually love to stay in hotels, experience hotels, and be cared for by professional staff. We are trying to do that in a way that that actually delivers a really meaningful experience and personalized experience to that one particular customer,” he explained.

For starters, Mews is a cloud-based system that automates a lot of the manual tasks, like room assignments that hotel staff at many hotels often still have to handle as part of their jobs. Valtr believes by freeing the staff from these kinds of tedious activities, it enables them to concentrate more on the guests.

It also offers ways for guests and hotels to customize their stays to get the best experience possible. Valtr says this approach brings a new level of flexibility that allows hotels to create new revenue opportunities, while letting guests choose the kind of stay they want.

From a guest perspective, they could by-pass the check-in process altogether, sharing all of their registration details ahead of time and getting a pass code sent to their phone to get into the room. The system integrates with third-party hotel booking sites like Booking.com and Expedia, as well as other services, through its open hospitality API, which offers lots of opportunities for properties to partner with local businesses.

The company is currently operating at 1,000 properties across 47 countries, but it lacks a presence in the U.S. and wants to use this round to open an office in NYC and expand into this market. “We really want to attack the U.S. market because that’s essentially where most of the decision makers for all of the major chains are. And we’re not going to change the industry if we don’t actually change the thinking of the biggest brands,” Valtr said.

Today, the company has 270 employees spread across 10 offices around the world. Headquarters are in Prague and London, but the company is in the process of opening that NYC office, and the number of employees will expand when that happens.

Powered by WPeMatico

Bizly lets you book on-demand meeting spaces in luxury hotels

zqme3p80y3sdelnt16r8 Everyone talks about rooms being an underutilized asset in the hospitality industry. But what about meeting space? Almost all four- to five-star hotels, even boutique ones, have at least one meeting room. These can be 10-person conference rooms or 1,000-person banquet halls, but the concept is the same — it’s an empty space that the hotel wants business people to rent. But the… Read More

Powered by WPeMatico