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Google Cloud launches a new support option for mission critical workloads
Google Cloud today announced the launch of a new support option for its Premium Support customers that run mission-critical services on its platform. The new service, imaginatively dubbed Mission Critical Services (MCS), brings Google’s own experience with Site Reliability Engineering to its customers. This is not Google completely taking over the management of these services, though. Instead, the company describes it as a “consultative offering in which we partner with you on a journey toward readiness.”
Initially, Google will work with its customers to improve — or develop — the architecture of their apps and help them instrument the right monitoring systems and controls, as well as help them set and raise their service-level objectives (a key feature in the Site Reliability Engineering philosophy).
Later, Google will also provide ongoing check-ins with its engineers and walk customers through tune-ups architecture reviews. “Our highest tier of engineers will have deep familiarity with your workloads, allowing us to monitor, prevent, and mitigate impacts quickly, delivering the fastest response in the industry. For example, if you have any issues–24-hours-a-day, seven-days-a-week–we’ll spin up a live war room with our experts within five minutes,” Google Cloud’s VP for Customer Experience, John Jester, explains in today’s announcement.
This new offering is another example of how Google Cloud is trying to differentiate itself from the rest of the large cloud providers. Its emphasis today is on providing the high-touch service experiences that were long missing from its platform, with a clear emphasis on the needs of large enterprise customers. That’s what Thomas Kurian promised to do when he became the organization’s CEO and he’s clearly following through.
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Google speeds up its release cycle for Chrome
Google today announced that its Chrome browser is moving to a faster release cycle by shipping a new milestone every four weeks instead of the current six-week cycle (with a bi-weekly security patch). That’s one way to hasten the singularity, I guess, but it’s worth noting that Mozilla also moved to a four-week cycle for Firefox last year.
“As we have improved our testing and release processes for Chrome, and deployed bi-weekly security updates to improve our patch gap, it became clear that we could shorten our release cycle and deliver new features more quickly,” the Chrome team explains in today’s announcement.
Google, however, also acknowledges that not everybody wants to move this quickly — especially in the enterprise. For those users, Google is adding a new Extended Stable option with updates that come every eight weeks. This feature will be available to enterprise admins and Chromium embedders. They will still get security updates on a bi-weekly schedule, but Google notes that “those updates won’t contain new features or all security fixes that the 4 week option will receive.”
The new four-week cycle will start with Chrome 94 in Q3 2021, and at this faster rate, we’ll see Chrome 100 launch into the stable channel by March 29, 2022. I expect there will be cake.
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Google updates Workspace
Google Workspace, the company’s productivity platform you’ll forever refer to as G Suite (or even “Google Docs”), is launching a large update today that touches everything from your calendar to Google Meet and how you can use Workspace with Google Assistant.
Image Credits: Google
Indeed, the highlight here is probably that you can now use Assistant in combination with Google Workspace, allowing you to check your work calendar or send a message to your colleagues. Until now, this feature was available in beta and even after it goes live, your company’s admins will have to turn on the “Search and Assistant” service. And this is a bit of a slow rollout, too, with this capability now being generally available on mobile but still in beta for smart speakers and displays like Google’s own Nest Hub. Still, it’s been a long time coming, given that Google promised these features a very long time ago now.
The other new feature that will directly influence your day-to-day work is support for recurring out-of-office entries and segmentable working hours, as well as a new event type, Focus Time, to help you minimize distractions. Focus Time is a bit cleverer than the three-hour blocks of time you may block off on your calendar anyway in that it limits notifications during those event windows. Google is also launching a new analytics feature that tells you how much time you spend (waste) in meetings. This isn’t quite as fully featured (and potentially creepy) as Microsoft’s Productivity Score, since it only displays how much time you spend in meetings, but it’s a nice overview of how you spend your days (though you know that already). None of this data is shared with your managers.
For when you go back to an office, Google is also adding location indicators to Workspace so you can share when you will be working from there and when you’ll be working from home.
And talking about meetings, since most of these remain online for the time being, Google is adding a few new features that now allow those of you who use their Google Nest Hub Max to host meetings at home and to set up a laptop as their own second-screen experience. What’s far more important, though, is that when you join a meeting on mobile, Google will now implement a picture-in-picture mode so you can be in that Meet meeting on your phone and still browse the web, Gmail and get important work done during that brainstorming session.
Mobile support for background replace is also coming, as well as the addition of Q&As and polls on mobile. Currently, you can only blur your background on mobile.
Image Credits: Google
For frontline workers, Google is adding something it calls Google Workspace Frontline, with new features for this group of users, and it is also making it easier for users to build custom AppSheet apps from Google Sheets and Drive, “so that frontline workers can digitize and streamline their work, whether it’s collecting data in the field, reporting safety risks, or managing customer requests.”
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Geothermal startups get another boost from Chevron as the oil giant backs a geothermal project developer
The U.S.-based oil major Chevron is doubling down on its investment in geothermal power by investing in a Swedish developer of low-temperature geothermal and heat power projects called Baseload Capital.
Oil companies are under pressure to find new lines of business as the world prepares for a massive shift to renewable energy resources to power all aspects of industry in the face of mounting climate-related disasters caused by greenhouse gas emissions warming the temperature on the planet.
Joining Chevron in the investment was the ubiquitous billionaire-backed clean energy investment firm Breakthrough Energy Ventures and a Swedish investment group called Gullspang Invest AB.
The investment into Baseload follows closely on the heels of another commitment that Chevron made to the geothermal technology developer Eavor and a recent Breakthrough Energy Ventures investment in the Google-affiliated company, Dandelion Energy (a spinout from Google’s parent company’s moonshot technology development business unit, called X).
Dandelion and Eavor are just two examples of a groundswell of startups working to leverage the knowledge from the oil and gas industry to tap geothermal resources for applications ranging from baseload energy to home heating and cooling.
They’re joined by businesses like Fervo Energy, GreenFire Energy and Sage Geosystems, who’re all leveraging heat to generate power.
As Chevron noted in its press release, heat power is an affordable form of renewable energy that can be harnessed from either geothermal resources or waste heat.
The investments in Baseload and Eavor are financed by CTV’s Core Venture fund, which identifies companies with technology that can add efficiencies to Chevron’s core business in operational enhancement, digitalization and lower-carbon operations, the company said in a statement.
Together the two businesses are planning pilot projects to test technology and could look to current Baseload operations in Japan, Taiwan, Iceland or the United States to develop projects.
Financial terms of the deal were undisclosed.
“In August, we announced that we were looking for a new strategic investor to help us accelerate deployment in our key markets,” said Baseload’s Chief Executive Officer Alexander Helling. “We couldn’t have asked for a better one. Chevron complements our group of owners and adds expertise in drilling, engineering, exploration and more. These assets are expected to accelerate our ability to deploy heat power and strengthen our way of working.”
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Google Cloud puts its Kubernetes Engine on autopilot
Google Cloud today announced a new operating mode for its Kubernetes Engine (GKE) that turns over the management of much of the day-to-day operations of a container cluster to Google’s own engineers and automated tools. With Autopilot, as the new mode is called, Google manages all of the Day 2 operations of managing these clusters and their nodes, all while implementing best practices for operating and securing them.
This new mode augments the existing GKE experience, which already managed most of the infrastructure of standing up a cluster. This “standard” experience, as Google Cloud now calls it, is still available and allows users to customize their configurations to their heart’s content and manually provision and manage their node infrastructure.
Drew Bradstock, the group product manager for GKE, told me that the idea behind Autopilot was to bring together all of the tools that Google already had for GKE and bring them together with its SRE teams who know how to run these clusters in production — and have long done so inside of the company.
“Autopilot stitches together auto-scaling, auto-upgrades, maintenance, Day 2 operations and — just as importantly — does it in a hardened fashion,” Bradstock noted. “[ … ] What this has allowed our initial customers to do is very quickly offer a better environment for developers or dev and test, as well as production, because they can go from Day Zero and the end of that five-minute cluster creation time, and actually have Day 2 done as well.”
Image Credits: Google
From a developer’s perspective, nothing really changes here, but this new mode does free up teams to focus on the actual workloads and less on managing Kubernetes clusters. With Autopilot, businesses still get the benefits of Kubernetes, but without all of the routine management and maintenance work that comes with that. And that’s definitely a trend we’ve been seeing as the Kubernetes ecosystem has evolved. Few companies, after all, see their ability to effectively manage Kubernetes as their real competitive differentiator.
All of that comes at a price, of course, in addition to the standard GKE flat fee of $0.10 per hour and cluster (there’s also a free GKE tier that provides $74.40 in billing credits), plus additional fees for resources that your clusters and pods consume. Google offers a 99.95% SLA for the control plane of its Autopilot clusters and a 99.9% SLA for Autopilot pods in multiple zones.
Image Credits: Google
Autopilot for GKE joins a set of container-centric products in the Google Cloud portfolio that also include Anthos for running in multicloud environments and Cloud Run, Google’s serverless offering. “[Autopilot] is really [about] bringing the automation aspects in GKE we have for running on Google Cloud, and bringing it all together in an easy-to-use package, so that if you’re newer to Kubernetes, or you’ve got a very large fleet, it drastically reduces the amount of time, operations and even compute you need to use,” Bradstock explained.
And while GKE is a key part of Anthos, that service is more about brining Google’s config management, service mesh and other tools to an enterprise’s own data center. Autopilot of GKE is, at least for now, only available on Google Cloud.
“On the serverless side, Cloud Run is really, really great for an opinionated development experience,” Bradstock added. “So you can get going really fast if you want an app to be able to go from zero to 1,000 and back to zero — and not worry about anything at all and have it managed entirely by Google. That’s highly valuable and ideal for a lot of development. Autopilot is more about simplifying the entire platform people work on when they want to leverage the Kubernetes ecosystem, be a lot more in control and have a whole bunch of apps running within one environment.”
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Area 120 is beginning to use Google’s massive reach to scale HTML5 GameSnacks platform
Hundreds of millions of users, especially in developing markets, don’t own high-end smartphones and can’t afford fast data plans to enjoy much of anything on the web.
Google has been exploring multiple ways to better serve this segment of the user base. It has tried partnerships to make the internet more affordable to tens of millions of users. It has worked with smartphone makers to bring reliable Android experience to cheap smartphones. In fact, it’s currently working on a project with telecom operator Jio Platforms in India to further lower the price point for decent Android experience.
For mobile games, however, Google has a slightly different idea to reach users. Area 120, Google’s in-house incubator for experimental projects, last year launched GameSnacks. It’s an HTML5 gaming platform, where titles are bite-sized and they load much faster and consume far less resources because of the way they have been designed.
And that idea appears to be working.
Google said on Tuesday that over the past year it has made inroads with GameSnacks, and is now ready to scale the platform and test monetization models to make it worthwhile for game developers.
In an exclusive interview with TechCrunch, Ani Mohan, general manager of GameSnacks, said the platform has amassed over 100 titles and millions of users.
“HTML5 gaming has been growing, especially outside of the United States. HTML5 is a great way to get games to users who have just come online and probably haven’t played games online before. These games are cross-device, work on low-bandwidth connection, and are instantly playable as they don’t require users to install any files,” he said.
These single-player games, that work on any device with as low RAM as 1GB and 2G to 3G data connection, are available to users through the GameSnacks website. They can be played on desktop as well as Chrome on an iPhone or iPad (if you wanted to give it a whirl).
Now the company is using its scale to expand the reach and discoverability of GameSnacks. Mohan said in recent weeks GameSnacks games have been made available from the New Tab page in Chrome for users in India, Indonesia, Nigeria and Kenya.
In India, Google’s biggest market by users, GameSnacks games are also arriving to Google Pay. The company is also experimenting with bringing GameSnacks games to Discover feed.
Mohan said the company is starting these integrations is select countries because that’s where many users face the challenges the platform is trying to address. “We view this as an early stage of experimentation. If it goes well, we will love to expand it,” he said.
Additionally, Mohan said the company is experimenting with bringing GameSnacks games to the Google Assistant.
“Now that few of these integrations are live, one of things we are hoping to do is talk to developers, and tell them that there is an easy way to get on Google,” he said.
Developers on GameSnacks currently monetize their games via a non-exclusive licensing model. Mohan said the team, which comprises six people (though more people from Google contribute to it), is working on helping these developers monetize their games using next-generation AdSense for Games ad formats.
“We want to help them build viable businesses over time so we’re going to start experimenting with advertising on the platform,” he said. However, this will be for a select number of GameSnacks games for now.
Emerging markets such as Africa and Asia are not new to the world of HTML games. In India, for instance, a gaming platform called Gamezop raised $4.2 million last year to expand its HTML5 games to reach more developers and embed them into over 1,000 apps.
In 2018, South African telco MTN Group launched the Bonus Bucks HTML5 game portal for its subscribers in the Southern African country. Facebook operated HTML5 Instant Games on Messenger for years until taking it off the messaging service. A quick search on our own archive returns scores of firms that work on HTML5 games in the past, though we have seen fewer examples in recent years.
Mohan remains bullish that there is a big opportunity for HTML games and this extends beyond Africa and Asia. “We don’t see these markets as our only option. These are just the markets we’re starting with because the need for HTML5 games… is especially compelling. We think the market size for this is much broader because HTML has users all around the world,” he said.
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Android’s latest update will let you schedule texts, secure your passwords and more
Google today announced the next set of features coming to Android, including a new password checkup tool, a way to schedule your texts, along with other improvements to products like its screen reader TalkBack, Maps, Assistant and Android Auto. This spring 2021 release is latest in a series of smaller update bundles, similar to iOS “point releases,” that add new functionality and features to Android outside of the larger update cycle.
One the security front, this update will integrate a feature called Password Checkup into devices running Android 9 and above to alert you to passwords you’re using that have been previously exposed.
The feature works with Autofill with Google, which lets you quickly sign in to apps and other services on Android. Now, when you use Autofill, Password Checkup will check your credentials against a list of known compromised passwords, then notify you if your credentials appear on that list and what to do about it.
Image Credits: Google
The prompt can also direct you to your Password Manager page on Google, where you can review all your other saved Autofill passwords for similar issues.
To use this feature, you’ll need to have Autofill enabled. (Settings > System > Languages & Input > Advanced, the tap Autofill. Tap Google to ensure the setting is enabled.)
The new Messages feature rolling out this update could see prolific texters considering a switch to Android, as it’s one of the most in-demand features since SMS was invented: the ability to schedule your texts.
Image Credits: Google
Android’s new scheduled send feature will allow you to compose a message ahead of time, whenever it’s convenient for you, then schedule it to be sent later when it’s a more appropriate time. This can be particularly helpful if you have friends, family or coworkers and colleagues in other timezones, and are hesitant to bother them when they could be sleeping or enjoying family time after work. It can also help those who often remember something they meant to text when it’s late at night and too late to send the message.
To use this feature, you’ll just write the text as usual, then press and hold the send button to select a date and time to deliver the message. You’ll need the latest version of the Android Messages app for this feature to work.
Another flagship feature arriving in this Android release is aimed at making Android’s screen reader, known as TalkBack, easier to use for those users who are blind or have low vision. TalkBack today allows users to navigate their device with their voice and gestures in order to read, write, send emails, share social media, order delivery and more.
Image Credits: Google
The updated version (TalkBack 9.1) will now include a dozen new multifinger gestures to interact with apps and perform common actions, like selecting and editing text, controlling media or getting help. This will work on Pixel and Samsung Galaxy devices from One UI 3 onwards, Google says.
Google is also responding to user feedback over TalkBack’s confusing multiple menu system and has returned to the single menu system users wanted. This single menu will adapt to context while also providing consistent access to the most common functions.
Other TalkBack improvements includes new gestures — like an up and right swipe to access over 25 voice commands — and new reading controls that let users either skim a page, read only headlines, listen word-by-word or even character-by-character.
Users can also now add or remove options from the TalkBack menu or the reading controls to further customize the interface to their needs. Plus, TalkBack’s braille keyboard added support for Arabic and Spanish.
The spring update also adds more minor improvements to Maps, Assistant and Android Auto.
Maps is getting a dark mode that you can enable as the default under Settings > Theme and then selecting “Always in Dark Theme.”
Image Credits: Google
Google Assistant’s update will let you use the feature when the phone is locked or further away from you, by turning on Lock Screen Personal Results in Assistant’s Settings then saying “Hey Google,” as needed.
The new cards that appear when the phone is locked are meant to be easier to read with just a glance, Google says.
And finally, Android Auto will now include custom wallpapers and voice-activated games like trivia and “Jeopardy!” that you can ask for via the “Hey Google” command.
Image Credits: Google
There are also now shortcuts on the launch screen for accessing your contacts, or using Assistant to complete tasks like checking the weather or adjusting the thermostat, for example. Cars with wider screens will gain access to a split screen view with Google Maps on one side and media controls on the other.
Android Auto’s features will roll out in the “coming days” on phones running Android 6.0 and higher and work with compatible cars, Google notes.
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Census raises $16M Series A to help companies put their data warehouses to work
Census, a startup that helps businesses sync their customer data from their data warehouses to their various business tools like Salesforce and Marketo, today announced that it has raised a $16 million Series A round led by Sequoia Capital. Other participants in this round include Andreessen Horowitz, which led the company’s $4.3 million seed round last year, as well as several notable angles, including Figma CEO Dylan Field, GitHub CTO Jason Warner, Notion COO Akshay Kothari and Rippling CEO Parker Conrad.
The company is part of a new crop of startups that are building on top of data warehouses. The general idea behind Census is to help businesses operationalize the data in their data warehouses, which was traditionally only used for analytics and reporting use cases. But as businesses realized that all the data they needed was already available in their data warehouses and that they could use that as a single source of truth without having to build additional integrations, an ecosystem of companies that operationalize this data started to form.
The company argues that the modern data stack, with data warehouses like Amazon Redshift, Google BigQuery and Snowflake at its core, offers all of the tools a business needs to extract and transform data (like Fivetran, dbt) and then visualize it (think Looker).
Tools like Census then essentially function as a new layer that sits between the data warehouse and the business tools that can help companies extract value from this data. With that, users can easily sync their product data into a marketing tool like Marketo or a CRM service like Salesforce, for example.
Image Credits: Census
“Three years ago, we were the first to ask, ‘Why are we relying on a clumsy tangle of wires connecting every app when everything we need is already in the warehouse? What if you could leverage your data team to drive operations?’ When the data warehouse is connected to the rest of the business, the possibilities are limitless,” Census explains in today’s announcement. “When we launched, our focus was enabling product-led companies like Figma, Canva, and Notion to drive better marketing, sales, and customer success. Along the way, our customers have pulled Census into more and more scenarios, like auto-prioritizing support tickets in Zendesk, automating invoices in Netsuite, or even integrating with HR systems.“
Census already integrates with dozens of different services and data tools and its customers include the likes of Clearbit, Figma, Fivetran, LogDNA, Loom and Notion.
Looking ahead, Census plans to use the new funding to launch new features like deeper data validation and a visual query experience. In addition, it also plans to launch code-based orchestration to make Census workflows versionable and make it easier to integrate them into an enterprise orchestration system.
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This Week in Apps: Bumble’s IPO, Google’s missing privacy labels, a developer crusades against scams
Welcome back to This Week in Apps, the weekly TechCrunch series that recaps the latest in mobile OS news, mobile applications and the overall app economy.
The app industry is as hot as ever, with a record 218 billion downloads and $143 billion in global consumer spend in 2020.
Consumers last year also spent 3.5 trillion minutes using apps on Android devices alone. And in the U.S., app usage surged ahead of the time spent watching live TV. Currently, the average American watches 3.7 hours of live TV per day, but now spends four hours per day on their mobile devices.
Apps aren’t just a way to pass idle hours — they’re also a big business. In 2019, mobile-first companies had a combined $544 billion valuation, 6.5x higher than those without a mobile focus. In 2020, investors poured $73 billion in capital into mobile companies — a figure that’s up 27% year-over-year.
This week, we’re taking a look at the Bumble IPO, app store subscription revenue and talk to a developer on a crusade against the fake ratings plaguing the App Store. We’re also checking in on the missing Google privacy labels…with a spreadsheet of all 100 apps.
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Top Stories
Bumble IPO
Bumble, the dating app positioned as one of Tinder’s biggest rivals, began trading on public markets on Thursday. The company priced its shares at $43, above its earlier target range of $37 to $39. But once live, BMBL began trading up nearly 77% at $76 per share on Nasdaq, closing the day with a market cap of $7.7 billion and the stock at $70.55.
The app itself was founded in 2014 by early Tinder exec Whitney Wolfe Herd, who now, at 31, is the youngest woman founder to take a U.S. company public and, thanks to the IPO, the world’s youngest self-made woman billionaire, as well, said Fortune.
“I want to thank the remarkable women who paved the way for @Bumble in the public markets.”
From Austin, TX, Bumble CEO & Founder @WhitWolfeHerd rings the @Nasdaq Opening Bell in celebration of #BumbleIPO. pic.twitter.com/LN4iJuBJqy
— Nasdaq (@Nasdaq) February 11, 2021
Wolfe Herd successfully leveraged her knowledge of the online dating market, then combined that with an understanding of how to position a dating app to make it more appealing to women.
On Bumble, women message first, for example, and the company often touts features and updates designed to protect women from bad actors. A lot of what Bumble does is just marketing and spin overlaid on the Tinder model. Like other dating apps, Bumble uses a similar format to connect potential matches: a swipeable “people catalog,” where users look at photos, primarily, to determine interest. Bumble, like others, also makes money by charging for extra features that give users a better shot or more efficient experience.
But all this works because users believe Bumble to be different. They believe Bumble is also capable of delivering higher-quality matches than Tinder, which has increasingly re-embraced its persona as a hook-up app.
The IPO’s success also sends a signal that investors are expecting in-person dating to rebound post-pandemic, and getting in early on the next big mass market dating app is an easy win.
Developer crusades against scammy subscription apps
Developer Kosta Eleftheriou, a Fleskly co-founder, has been on a crusade against the scammy and spammy apps overrunning the App Store, as well as Apple’s failure to do much about it.
Earlier this month, Kosta complained that copycat apps were undermining his current business, as the developer of an Apple Watch keyboard app, FlickType. Shady clones boosted by fake ratings and reviews promised the same features as his legit app, but then locked their customers into exorbitant subscriptions, earning the scammers hundreds of thousands per month.
In his eyes, the problem wasn’t just that clones existed, but that Apple’s lack of attention to fake reviews made those apps appear to be the better choice.
What Apple doesn’t want you to know about the App Store
“The apps you love, from a place you can trust” they tell you. But the reality is far from it.
A 4.5-star app? Might as well be a multi-million dollar scam.
How, you ask?
1/
— Kosta Eleftheriou (@keleftheriou) February 12, 2021
Although Apple finally removed most of his fraudulent competitors after his rants gained press attention, he’s frustrated that the system was so broken in the first place.
This week, Kosta returned with another Twitter thread detailing the multimillion-dollar scams that pretend to be the best Roku remote control app. One app, “Roku Remote Control – Roki,” for example, had a 4.5 stars across 15K+ ratings. The app was a free download, but immediately tries to lock users into a $4.99/week subscription or a lifetime payment of $19.99. However, the app offers a “buggy, ad-infested, poorly designed” experience, Kosta says.
He then used AppFigures to see only those reviews of the Roki app that also had text. When displayed like this, it was revealed that “Roki” was really just a 1.7-star app, based on consumers who took the time to write a review.
What’s worse, Kosta has also argued, that even when Apple reacts by removing a bad actor’s app, it will sometimes allow the developer to continue to run other, even more profitable scams.
Kosta says he decided to spearhead a campaign about App Store scams to “get the word out about how all these scams manage to sustain themselves through a singular common flaw in the App Store — one that has been broken for years.”
He also notes that although Apple responded to him, he believes the company is hoping for the story to blow over.
Dear Director at Apple who emailed me:
I already know that many of the apps I’ve reported have been removed.
Please acknowledge there’s a fake ratings problem plaguing the App Store, so we can begin an honest conversation.
Perhaps someone more senior will *finally* say it?
— Kosta Eleftheriou (@keleftheriou) February 11, 2021
“The way Apple tried to communicate with me also didn’t help ease my concern — they either don’t get it, or are actively trying to let the story fizzle out through some token gestures. But what they need to do first and foremost, is acknowledge the issue and protect their customers,” Kosta told TechCrunch.
One potential argument here is that because Apple financially benefits from successful subscription app scams, it’s not motivated to prioritize work that focuses on cleaning up the App Store or fake ratings and reviews. But Kosta believes Apple isn’t being intentionally malicious in an effort to grow the subscription business, it’s just that fake App Store reviews have become “a can that’s been perpetually kicked down the road.” Plus, since Apple touts the App Store as a place users can trust, it’s hard for them to admit fault on this front, he says.
Since the crusade began, Kosta has heard from others developers who have sent him examples “dozens and dozens of scams.”
“I will just keep exposing them until Apple acknowledges the problem,” he says.
Top subscription apps grew 34% to $13B in 2020
Apps saw record downloads and consumer spending in 2020, globally reaching somewhere around $111 billion to $112 billion, according to various estimates. But a growing part of that spend was subscription payments, a report from Sensor Tower indicates. Last year, global subscription app revenue from the top 100 subscription apps (excluding games), climbed 34% year-over-year to $13 billion, up from $9.7 billion in 2019.
The App Store, not surprisingly, accounted for a sizable chunk of this subscription revenue, given it has historically outpaced the Play Store on consumer spending. In 2020, the top 100 subscription apps worldwide generated $10.3 billion on the App Store, up 32% over 2019, compared with $2.7 billion on Google Play, which grew 42% from $1.9 billion in 2019. (Read more here.)
Google-Apple Privacy Label war drags on
Google said it would update its iOS apps with privacy labels weeks ago. While it did roll out some, it has yet to update top apps with Apple’s new labels, including key apps like the Google search app, Google Pay, Google Assistant, Google One, Google Meet, Google Photos, Google Calendar, Google Maps, Google News, Google Drive, Gmail and others. (Keep track of this with me here. Want to help? Email me.)
Overall, the majority of Google’s apps don’t have labels. While Google probably needed some time (and a lot of lawyers) to look this over, it’s now super late to put its labels out there. At this point, its iOS apps are out of date — which Google accidentally alerted users to earlier this week. This is awful optics for a company users already don’t trust, and a win for Apple as a result. (Which, of course, means we need to know for sure that Apple isn’t delaying Google’s submissions here…)
Still, Google had time to get this done. Its December code freeze is long over, and everyone else, for the most part, has gotten on board with the new labels. Why can’t Google?
Weekly News
Platforms: Apple
Apple may soon allow users to set a different default music service. The company already opened up the ability to choose a different default browser and email app, but now a new feature in the iOS 14.5 beta indicates it may allow users to set another service, like Spotify, as the default option when asking Siri to play tunes. This, however, could be an integration with HomePod and Siri voice control support in mind, rather than something as universal as switching from Mail app to Gmail.
Apple Maps to gain Waze-like features for reporting accidents, hazards and speed traps. Another new feature in the iOS 14.5 beta will allow drivers to report road issues and incidents by using Siri on their iPhone or through Apple’s CarPlay. For example, during navigation, they’ll be able to tell Siri things like “there’s a crash up head,” “there’s something on the road,” or “there’s a speed trap here.”
Apple tests a new advertising slot on the App Store. Users of Apple’s new iOS 14.5 beta have reported seeing a new sponsored ad slot that appears on the Search tab of the App Store, under the “Suggested” heading (the screen that shows before you do a search). The ad slot is also labeled “Ad” and is a slightly color to differentiate it from the search results. It’s unclear at this time if Apple is planning to launch the ad slot or is just testing it.
The App Store announces price changes for Cameroon, Zimbabwe, Germany and the Republic of Korea.
Apple alerts developers to Push Notification service server certificate update, taking place on March 29, 2021.
Platforms: Google
Image Credits: XDA Developers
Alleged Android 12 screenshots snagged from an early draft document by XDA Developers show Google could be borrowing some ideas from Apple’s iOS for its next update. One feature may put colored dots in the status bar to indicate when the camera or microphone are being accessing, for example. Users may also be able to toggle off their camera, microphone or location access entirely. Google may also add a “conversations” widget to show recent messages, calls and activity statuses, among other things.
Google bans data broker Predicio that was selling user data collected from a Muslim prayer app to Venntel, a government contractor that sells location data from smartphones to ICE, CBP and the FBI, following a Motherboard investigation. Google alerted developers they had a week to remove the SDK from their apps or they’d be removed from Google Play.
Google updated its instructor-led curriculum for Android Development with Kotlin, a major update for the course materials that were first released in 2018. The new materials are designed for either in-person or virtual learning, where educators combine lectures and codelabs.
Google briefly notified users that their Google iOS apps were “out of date” — an embarrassing mistake that was later corrected server-side. The bug arrived at a time when Google has yet to have updated its privacy labels for many of its largest apps, including Google, Gmail, Assistant, Maps, Photos and others.
Augmented Reality
Apple released a new iOS app, For All Mankind: Time Capsule, to promote its Apple TV+ series, “For All Mankind.” The app was built using Apple’s ARKit framework, offering a new narrative experience told in AR format featuring the show’s star. In the app, users join Danny as he examines keepsakes that connect to stories about impacting events in the lives of his parents, Gordo and Tracy Stevens, in the alternative world of the TV show.
E-commerce
TikTok is expanding its e-commerce efforts. The company told marketers it’s planning a push into livestreamed e-commerce, and will also allow creators to share affiliate links to products, giving them a way to earn commissions from their videos. The company also recently announced a partnership with global ad agency WPP that will give WPP agencies and clients early access to TikTok ad products. It will also connect top creators with WPP for brand deals.
The Single Day Shopping festival drove high mobile usage. Consumers spent 2.3 billion hours in Android shopping apps during week of November 8-15, 2020, reports App Annie.
Social
Image Credits: AaronP/Bauer-Griffin/GC Images
TikTok’s sale of its U.S. operations to Oracle and Walmart is shelved. The Biden administration undertook a review of Trump’s efforts to address security risks from Chinese tech firms, including the forced sale of TikTok’s U.S. operations. The Trump administration claimed TikTok was a national security threat, and ordered TikTok owner ByteDance to divest its U.S. operations if it wanted to continue to operate in the country. Several large tech companies stepped up to the plate to take on the potential windfall. But Biden’s review of the agency action puts Trump’s plan on an indefinite pause. As a result, the U.S. government will delay its appeal of of federal district court judge’s December 2020 injunction against the TikTok ban. Discussions between U.S. national security officials and ByteDance are continuing, however.
Facebook is said to be building its own Clubhouse rival. Mark Zuckerberg made a brief appearance on Clubhouse earlier this month, which now seems more like a reconnaissance mission, if The NYT’s report is true. Facebook will have to tread lightly, given its still under regulatory scrutiny for anticompetitive practices, which included cloning and acquiring its competition.
Microsoft reportedly approached Pinterest about an acquisition of the $51 billion social media platform, but those talks are no longer active.
TikTok partnered with recipe app Whisk to add a way for users to save recipes featured in TikTok videos. The feature is currently in pilot testing with select creators.
Mark Cuban is co-founding a new podcast app, Fireside. The Shark Tank star and investor has teamed up with Falon Fatemi, who sold customer intelligence startup Node to SugarCRM last year. Fireside is basically Clubhouse, but adds the ability to export live conversations as podcasts.
TikTok expands its Universal Music Group deal just days after UMG pulled its song catalog from Triller, saying the app was withholding artist payments.
Indian firm ShareChat will integrate Snapchat’s Camera Kit technology into its Moj app to enable AR features. The move will give Snap a foothold in a key emerging market.
Instagram said it will impose stricter penalties against those who send abusive messages, including account bans, and develop new controls to reduce the abuse people see in their DMs. The announcement followed a recent bout of racist abuse targeted at footballers in the U.K. A joint statement from Everton, Liverpool, Manchester United and Manchester City condemned the abuse, saying “there is no room for racism, hate or any form of discrimination in our beautiful game.”
Instagram tells creators that it won’t promote their recycled TikToks. The company announced via its @creators account a set of best practices for Reels, noting that those featuring a watermark or logo (which TikTok smartly attaches to its content), won’t be recommended frequently on Instagram’s platform. Of course, TikTok creators are already circulating videos with tips about how to cut out the logo from TikTok videos by first exporting the video as a Live Photo, then going to their iOS Photos app, clicking on the Live Photo and choosing “Save as Video.” Problem solved.
Photos
Image Credits: Google
Google Photos for Android adds previously Pixel-only features — but only if users subscribe to Google One. The paywalled features include machine learning-powered editing tools like Portrait Blur, Portrait Light and Color Pop. There’s also a new video editor on iOS with an Android update planned. The editor now lets you crop, change perspective, add filters, apply granular edits (including brightness, contrast, saturation and warmth) and more.
Adobe adds collaboration and asynchronous editing to Photoshop, Illustrator and Fresco. The update will be supported across platforms, including desktop, iPad and iPhone.
Streaming and Entertainment
Waze adds Audible to its list of in-app audio players. The integration allows you to easily play your audiobooks while driving. Waze already supported in-app music integrations, like YouTube Music and Spotify, thanks to developer integrations with the Waze Audio Kit.
HBO Max is going international. The app will be expanded to 39 Latin American and Caribbean territories in June, replacing the existing HBO GO app.
Picture-in-picture mode returned to YouTube on iOS with the launch of the iOS 14.5 beta.
Messaging
Facebook Messenger added a new feature that makes it easier to block and mass-delete Message Requests from people you don’t know. It also said it’s working on new ways to report abuse and providing better feedback on the status of those reports.
The Biden administration pauses the Trump ban on WeChat. The administration asked a federal appeals court to place a hold on proceedings over the WeChat a day after it asked for a similar delay over the TikTok case, saying it needed time to review the previous administration’s efforts, which are now in the appeals stage.
Health & Fitness
NHS Covid-tracing app has prevented 600,000 infections in England and Wales, researchers estimated in one of the first studies of smartphone-based tracing. The app used the tracing system built by Apple and Google.
Fintech
The Robinhood backlash hasn’t stopped the downloads. Many users downrated the app after it halted meme stock trading earlier this month — a move that’s now under Congressional investigation and has prompted multiple lawsuits. But the app continues to receive downloads. The day after it halted trades was its second-largest by downloads ever, and downloads remained high in the days that followed. In January 2021, the app was installed 3.7 million times in the U.S., or 4x the installs of January 2020.
Government & Policy
Image credits: Thomas Trutschel/Photothek via Getty Images
The Chinese government blocked Clubhouse, which had been rapidly gaining attention in the country. The app itself had only briefly been made available in Apple’s China App Store last fall, but those had it installed could access its audio chat rooms without a VPN. Prior to the ban, a group discussing the 1989 pro-democracy Tiananmen protest reached 5,000 participants — the max number of participants Clubhouse supports.
A new North Dakota Senate bill proposes to ban app stores like Apple and Google from requiring developers to exclusively use their store and payment mechanisms to distribute apps, and would prevent them from retaliating, at the risk of fines. Apple’s Chief Privacy Engineer Erik Neuenschwander said the bill “threatens to destroy the iPhone as you know it,” and that Apple succeeds because it “works hard to keep the bad apps out of the App Store.”
The Coalition for App Fairness (CAF) announced that Meghan DiMuzio has now joined as its first executive director. The advocacy group fighting against app store anticompetitive behavior is made up of over 50 members, including Spotify, Tile, Basecamp, Epic Games and others.
Security & Privacy
The U.S. House of Representatives Committee on Energy and Commerce has asked Apple to improve the credibility of App Store privacy labels, so consumers aren’t harmed. The request was made after an investigation by The Washington Post revealed that many labels were false, leading to questions as to whether the labels could be trusted at all.
Apple will begin to proxy Google’s “Safe Browsing” service used by Safari through its own servers starting with iOS 14.5. Safari on iPhone and iPad includes a “Fraudulent Website Warning” feature that warns users if they’re visiting a possible phishing site. The feature leverages Google’s “Safe Browsing” database and blocklist. Before, Google may have collected user’s IP address during its interaction with Safari, when the browser would check the website URL against Google’s list. Now, Apple will proxy the feature through Apple’s own servers to limit the risk of information leaks. The change was reported by The 8-bit, MacRumors and others, after a Reddit sighting, and confirmed by Apple’s head of Engineering for WebKit.
A generically named app “Barcode Scanner” on the Google Play Store had been operating as a legit app for years before turning into malware. Users of the app, which had over 10 million installs, began to experience ads that would open their browser out of nowhere. The malware was traced to the app and Google removed it from the Play Store. Unfortunately, users review-bombed a different, innocent app as a result, leaving it 1-star reviews and accusing it of being malware.
Google Chrome’s iOS app is testing a feature that would lock your Incognito tabs with either Touch ID or Face ID to add more security to the browser app.
Google Fi VPN for Android exits beta and expands to iPhone. The VPN app, designed for Google Fi users, is meant to encrypt connections when on public Wi-Fi networks or when using sites that don’t encrypt data. Users, however, question the privacy offered by VPN from Google.
Twitter said the iOS 14 privacy update will have a “modest impact” on its revenue. The companies joins others, including Facebook and Snap, in saying that Apple is impacting their business’s monetization.
Funding and M&A
Quilt, a “Clubhouse” focused self-care, raised $3.5 million seed round led by Mayfield Fund. The app has a similar format to audio social network, Clubhouse, but rooms are dedicated less to hustle culture and more to wellness, personal development, spirituality, meditation, astrology and more.
Match Group, owner of dating apps like Match and Tinder, will buy Korean social media company Hyperconnect for $1.73 billion. The company runs two apps, Azar and Hakuna Live, both which focus on video, including video chats and live broadcasts.
Electronic Arts buys Glu Mobile, maker of the “Kim Kardashian: Hollywood” mobile game in a $2.4 billion deal. The all-cash deal will also bring other games, like “Diner Dash” and “MLB Tap Sports Baseball” to EA, which said it made the acquisition because mobile is the “fastest-growing platform on the planet.”
French startup Powder raised $12 million for its social app for sharing clips from your favorite games, and follow others with the same interests. The app can capture video content from both desktop and mobile games.
Reddit’s valuation doubled to $6 billion after raising $250 million in a late-stage funding round led by Vy Capital, following the r/WallStreetBets and GameStop frenzy. The company was previously valued at $3 billion, and is also backed by Andreessen Horowitz and Tencent Holdings Ltd.
SplashLearn raised $18 million for its game-based edtech platform. The startup offers math and reading courses for Pre-K through 5th grade, and over 4,000 games and interactive activities.
Goody raised $4 million for its mobile app that lets you send gifts to friends, family and other loved ones over a text message. The other user can then personalize the gift and share their address, if you don’t have that information.
VerSe Innovation, the Bangalore-based parent firm of news and entertainment app Dailyhunt and short video app Josh, a TikTok rival, raised over $100 million in Series H round led by Qatar Investment Authority and Glade Brook Capital Partners. The round turns the company into a unicorn.
Tickr, an app that lets U.K. consumers make financial investments based on their impact to society and the environment, raised $3.4 million in a round led by Ada Ventures, a VC firm focused on impact startups.
Huuuge Inc., a developer of free-to-play mobile casino games, raised $445 million in its IPO in Warsaw, becoming Poland’s largest-ever gaming industry listing.
Uptime, an educational app that offers 5-minute bits of insight from top books and courses, raised a $16 million “seed” round led by Tesco CEO Sir Terry Leahy; entrepreneur and chairman of N Brown, David Alliance; and members of private equity firm Thomas H Lee.
Modern Health, a mental health services provider for businesses to offer to their employees, raised $74 million, valuing its business at $1.17 billion. The Modern Health mobile app assesses each employee’s need and then provide care options.
Scalarr raised $7.5 million to fight mobile ad fraud. The company offers products to detect ad fraud before an advertiser bids and other tools used by ad exchanges, demand-side platforms, and supply-side platforms.
Dublin-based food ordering app Flipdish, a Deliveroo rival, raised €40 million from global investment firm Tiger Global Management. The app offers a lower commission than other delivery rivals and is even testing drone delivery with startup Manna Aero.
Jackpot, an NYC-based lottery ticket app, raised $50 million Series C. The app allows users to play the lottery games in nine different states, including Arkansas, Colorado, Minnesota, New Hampshire, New Jersey, New York, Ohio, Oregon, Texas and Washington, D.C.
Downloads
Insight’s iOS web browser supports “extensions”
Image Credits: Insight
A new startup called Insight is bringing web browser extensions to the iPhone, with the goal of delivering a better web browsing experience by blocking ads and trackers, flagging fake reviews on Amazon, offering SEO-free search experiences or even calling out media bias and misinformation, among other things. These features are made available by way of the browser’s “extensions,” which work by way of a “sub-tab” workflow where you navigate using swiping gestures. For example, when online shopping, you could view the product you’re interested in, then swipe over to see the available coupons, the trusted product reviews or to comparison shop across other sites.
The app is a free download on iOS.
App Annie Pulse
Image Credits: App Annie
App Annie’s new app Pulse is aimed not at the more advanced analyst or marketer immersed in data, but rather at the executive who wants a “more elevated, top-down view” of the app ecosystem, TechCrunch reported. The app offers easy access to the app stores’ top charts, plus tools for tracking apps, and a news feed highlighting recent trends. Another feature, the App Annie Performance score, which aims to distill user acquisition, engagement, monetization and sentiment into a single benchmark.
The app is currently iOS-only.
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Google Cloud launches Apigee X, the next generation of its API management platform
Google today announced the launch of Apigee X, the next major release of the Apgiee API management platform it acquired back in 2016.
“If you look at what’s happening — especially after the pandemic started in March last year — the volume of digital activities has gone up in every kind of industry, all kinds of use cases are coming up. And one of the things we see is the need for a really high-performance, reliable, global digital transformation platform,” Amit Zavery, Google Cloud’s head of platform, told me.
He noted that the number of API calls has gone up 47% from last year and that the platform now handles about 2.2 trillion API calls per year.
At the core of the updates are deeper integrations with Google Cloud’s AI, security and networking tools. In practice, this means Apigee users can now deploy their APIs across 24 Google Cloud regions, for example, and use Google’s caching services in more than 100 edge locations.
Image Credits: Google
In addition, Apigee X now integrates with Google’s Cloud Armor firewall and its Cloud Identity Access Management platform. This also means that Apigee users won’t have to use third-party tools for their firewall and identity management needs.
“We do a lot of AI/ML-based anomaly detection and operations management,” Zavery explained. “We can predict any kind of malicious intent or any other things which might happen to those API calls or your traffic by embedding a lot of those insights into our API platform. I think [that] is a big improvement, as well as new features, especially in operations management, security management, vulnerability management and making those a core capability so that as a business, you don’t have to worry about all these things. It comes with the core capabilities and that is really where the front doors of digital front-ends can shine and customers can focus on that.”
The platform now also makes better use of Google’s AI capabilities to help users identify anomalies or predict traffic for peak seasons. The idea here is to help customers automate a lot of the standards automation tasks and, of course, improve security at the same time.
As Zavery stressed, API management is now about more than just managing traffic between applications. But more than just helping customers manage their digital transformation projects, the Apigee team is now thinking about what it calls “digital excellence.” “That’s how we’re thinking of the journey for customers moving from not just ‘hey, I can have a front end,’ but what about all the excellent things you want to do and how we can do that,” Zavery said.
“During these uncertain times, organizations worldwide are doubling-down on their API strategies to operate anywhere, automate processes, and deliver new digital experiences quickly and securely,” said James Fairweather, chief innovation officer at Pitney Bowes. “By powering APIs with new capabilities like reCAPTCHA Enterprise, Cloud Armor (WAF), and Cloud CDN, Apigee X makes it easy for enterprises like us to scale digital initiatives, and deliver innovative experiences to our customers, employees and partners.”
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