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Google today announced a major revamp of its travel planning tools on the web. After launching a similar set of tools on mobile last year, the company today announced that google.com/travel on the web will now let you see information about all of your previously reserved trips and easily switch between flight, hotel and package searches.
In many ways, this finally brings all of Google’s travel services under one hood — a process that has taken far longer than I would’ve anticipated after Google bought ITA nine years ago.
Google Trips is essentially the landing page for the new site and brings together your existing bookings and information about your destination. The service will then feed your travel information back into Google Search and Maps. To do this, Google.com/travel (which I think we can safely call Google Travel, even if Google itself doesn’t do so), will use the confirmation emails and receipts from your Gmail inbox to build the timeline of your trip.
Because both the web and mobile versions are now on feature parity, this also makes it easier to pick up your trip planning on any device. Like always, though, you won’t be able to make any reservations through Google’s systems. Instead, Google will send you to an airline’s or hotel’s reservation system to complete a booking.
The actual flight and hotel search engines are still the same, though if Google previously offered the ability to buy flight and hotel packages, it did a good job of hiding that. Now, this option gets first billing, together with the hotel and flight searches.
“Our goal is to simplify trip planning by helping you quickly find the most useful information and pick up where you left off on any device. We’ll continue to make planning and taking trips easier with Google Maps, Google Search and google.com/travel—so you can get out and enjoy the world.”
Sadly, Google hasn’t ported Inbox’s useful Trip Bundles over to Gmail yet, though, despite promises to do so before shutting down Inbox. For the time being, the new Google Travel site is a pretty good alternative.
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Sam Altman’s little brother Jack is an entrepreneur, too.
Jack Altman, whose resume includes a stint as vice president of business development at Teespring, has raised $15 million in Series B funding for his startup, Lattice, a modern approach to corporate goal setting. Shasta Ventures led the round, with participation from Thrive Capital, Khosla Ventures and Y Combinator, the latter being the organization his brother led as president until very recently.
Lattice, used by high-growth companies like Reddit, Slack, Coinbase and Glossier, helps human resources professionals develop insights about their teams. Founded in 2015, Altman and Eric Koslow, like most entrepreneurs, developed the idea for Lattice out of their own pain points.
“We realized that with quarterly goal settings, OKRs, we would write them up and get the leadership together and then they would sit on a shelf and nothing would happen,” Altman told TechCrunch.
Lattice, a SaaS business, is a flexible platform that caters to startups and larger businesses’ specific cultures, management practices and varying approaches to employee engagement. The product, inspired by platforms like Gmail and Slack, is designed with consumers in mind. Lattice, the team hopes, has a look and feel that makes incumbent HR platforms feel antiquated.
The product makes it simple for employees and their managers to complete engagement surveys, share feedback, arrange one-on-one meetings and complete comprehensive performance reviews with a larger goal of reworking the company goal-setting process entirely. No more once-yearly check-ins; Lattice enables businesses to check-in with their employees on a weekly basis.
Lattice currently has 1,200 customers, 60 employees and was cash flow break-even for the first time in Q1 2019. With the latest financing, the San Francisco-based startup plans to invest in product development.
“Life is short,” Altman said. “You want to have work that you enjoy and an office that feels good to be at.”
Lattice has previously raised capital from investors including SV Angel, Marc Benioff, Slack Fund and Fuel Capital, Sam Altman, Elad Gil, Alexis Ohanian, Kevin Mahaffey, Daniel Gross and Jake Gibson. Lattice completed the Y Combinator startup accelerator in 2016.
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Exactly 15 years ago, Google decided to confuse everybody by launching its long-awaited web-based email client on April 1. This definitely wasn’t a joke, though, and Gmail went on to become one of Google’s most successful products. Today, to celebrate its fifteenth birthday (and maybe make you forget about today’s final demise of Inbox and tomorrow’s shutdown of Google+), the Gmail team announced a couple of new and useful Gmail features, including improvements to Smart Compose and the ability to schedule emails to be sent in the future.
Smart Compose, which tries to autocomplete your emails as you type them, will now be able to adapt to the way you write the greetings in your emails. If you prefer “Hey” over “Hi,” then Smart Compose will learn that. If you often fret over which subject to use for your emails, then there’s some relief here for you, too, because Smart Compose can now suggest a subject line based on the content of your email.
With this update, Smart Compose is now also available on all Android devices. Google says that it was previously only available on Pixel 3 devices, though I’ve been using it on my Pixel 2 for a while already, too. Support for iOS is coming soon.

In addition to this, Smart Compose is also coming to four new languages: Spanish, French, Italian and Portuguese.
That’s all very useful, but the feature that will likely get the most attention today is email scheduling. The idea here is as simple as the execution. The “Send” button now includes a drop-down menu that lets you schedule an email to be sent at a later time. Until now, you needed third-party services to do this, but now it’s directly integrated into Gmail.
Google is positioning the new feature as a digital wellness tool. “We understand that work can often carry over to non-business hours, but it’s important to be considerate of everyone’s downtime,” Jacob Bank, director of Product Management, G Suite, writes in today’s announcement. “We want to make it easier to respect everyone’s digital well-being, so we’re adding a new feature to Gmail that allows you to choose when an email should be sent.”
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Mixmax today introduced version 2.0 of its Gmail-based tool and plugin for Chrome that promises to make your daily communications chores a bit easier to handle.
With version 2.0, Mixmax gets an updated editor that better integrates with the current Gmail interface and that gets out of the way of popular extensions like Grammarly. That’s table stakes, of course, but I’ve tested it for a bit and the new version does indeed do a better job of integrating itself into the current Gmail interface and feels a bit faster, too.
What’s more interesting is that the service now features a better integration with LinkedIn . There’s both an integration with the LinkedIn Sales Navigator, LinkedIn’s tool for generating sales leads and contacting them, and LinkedIn’s messaging tools for sending InMail and connection requests — and sees info about a recipient’s LinkedIn profile, including the LinkedIn Icebreakers section — right from the Mixmax interface.

Together with its existing Salesforce integration, this should make the service even more interesting to sales people. And the Salesforce integration, too, is getting a bit of a new feature that can now automatically create a new contact in the CRM tool when a prospect’s email address — maybe from LinkedIn — isn’t in your database yet.
Also new in Mixmax 2.0 is something the company calls “Beast Mode.” Not my favorite name, I have to admit, but it’s an interesting task automation tool that focuses on helping customer-facing users prioritize and complete batches of tasks quickly and that extends the service’s current automation tools.
Finally, Mixmax now also features a Salesforce-linked dialer widget for making calls right from the Chrome extension.
“We’ve always been focused on helping business people communicate better, and everything we’re rolling out for Mixmax 2.0 only underscores that focus,” said Mixmax CEO and co-founder Olof Mathé. “Many of our users live in Gmail and our integration with LinkedIn’s Sales Navigator ensures users can conveniently make richer connections and seamlessly expand their networks as part of their email workflow.”
Whether you get these new features depends on how much you pay, though. Everybody, including free users, gets access to the refreshed interface. Beast Mode and the dialer are available with the enterprise plan, the company’s highest-level plan which doesn’t have a published price. The dialer is also available for an extra $20/user/month on the $49/month/user Growth plan. LinkedIn Sales Navigator support is available with the growth and enterprise plans.
Sadly, that means that if you are on the cheaper Starter and Small Business plans ($9/user/month and $24/user/month respectively), you won’t see any of these new features anytime soon.
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Google is giving Gmail a new right-click menu. And it’s about time. While you’ve long been able to right-click on any email in your inbox, your options were always limited. You could archive an email, mark it as read/unread and delete it, but that was about it. Now, as the company announced today, that’s changing and you’re about to get a fully featured right-click menu that lets you do most of the things that Gmail’s top bar menu lets you do, plus a few extra features.
Soon, when you right-click on a message in your inbox view, you’ll see a long list of features with options to reply to messages and forward them, search for all emails from a sender or with the same subject and open multiple emails in multiple windows at the same time. You’ll also be able to add labels to emails, mute conversations and use Gmail’s snooze feature, all from the same menu.
All of this is pretty straightforward stuff and none of it is especially groundbreaking, which makes you wonder why it took Google so long to implement it.
As usual, Google only tells us that it is rolling out this feature to G Suite users now (starting today for those on the rapid release schedule and on February 22 for those that follow the slower scheduled release cycle). But free users typically see these new features pop up somewhere around that same time frame, too.

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Gmail on mobile will soon get a new look. Google today announced that its mobile email apps for iOS and Android are getting a redesign that is in line with the company’s recent Material Design updates to Gmail, Drive, Calendar and Docs and Site. Indeed, the new UI will look familiar to anybody who has ever used the Gmail web app, including that version’s ability to select three different density styles. You’ll also see some new fonts and other visual tweaks. In terms of functionality, the mobile app is also getting a few new features that put it on par with the web version.
Like on the desktop, you can now choose between the default view, as well as a comfortable and compact style. The default view features a generous amount of white space and the same attachment chips underneath the email preview as the web version. The comfortable view does away with those chips and the compact view removes a lot of the space between messages to show you more emails at a glance.

I’ve been testing the new app for a bit and quickly settled on the comfortable view, as I never found the attachment chips all that useful in day-to-day use.
In line with Google’s Material Design guidelines, all the styles feature relatively subtle but welcome animations that don’t take a lot of time but give you a couple of extra visual cues about what’s going on as you work your way to Inbox Zero.
Google also notes that the new design makes it a bit easier to switch between accounts. I’m not sure I agree (I definitely find the implementation of this in Inbox, which is sadly going away soon, easier to use), but if you regularly use this feature, it’s still easy enough to use. The switcher is now part of the search bar, though, which is a bit confusing and took me a moment to find.
One nice addition to the mobile app is that the large red phishing and scam warning box from the web version now also appears in the mobile app.

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Eager to change the conversation from their years-long exposure of user data via Google+ to the bright, shining future the company is providing, Google has announced some changes to the way permissions are approved for Android apps. The new process will be slower, more deliberate and hopefully secure.
The changes are part of “Project Strobe,” a “root-and-branch review of third-party developer access to Google account and Android device data and our philosophy around apps’ data access.” Essentially they decided it was time to update the complex and likely not entirely cohesive set of rules and practices around those third-party developers and API access.
One of those roots (or perhaps branches) was the bug discovered inside Google+, which theoretically (the company can’t tell if it was abused or not) exposed non-public profile data to apps that should have received only a user’s public profile. This, combined with the fact that Google+ never really justified its own existence in the first place, led to the service essentially being shut down. “The consumer version of Google+ currently has low usage and engagement,” Google admitted. “90 percent of Google+ user sessions are less than five seconds.”
But the team doing the review has plenty of other suggestions to improve the process of informed consent to sharing data with third parties.
The first change is the most user-facing. When an application wants to access your Google account data — say your Gmail, Calendar and Drive contents for a third-party productivity app — you’ll have to approve each one of those separately. You’ll also have the opportunity to deny access to one or more of those requests, so if you never plan on using the Drive functionality, you can just nix it and the app will never get that permission.
These permissions can also be delayed and gated behind the actions that require them. For instance, if this theoretical app wanted to give you the opportunity to take a picture to add to an email, it wouldn’t have to ask up front when you download it. Instead, when you tap the option to attach a picture, it would ask permission to access the camera then and there. Google went into a little more detail on this in a post on its developer blog.
Notably there is only the option to “deny” or “allow,” but no “deny this time” or “allow this time,” which I find to be useful when you’re not totally on board with the permission in question. You can always revert the setting manually, but it’s nice to have the option to say “okay, just this once, strange app.”
The changes will start rolling out this month, so don’t be surprised if things look a little different next time you download a game or update an app.
The second and third changes have to do with limiting which data from your Gmail and messaging can be accessed by apps, and which apps can be granted access in the first place.
Specifically, Google is restricting access to these sensitive data troves to apps “directly enhancing email functionality” for Gmail and your default calling and messaging apps for call logs and SMS data.
There are some edge cases where this might be annoying to power users; some have more than one messaging app that falls back to SMS or integrates SMS replies, and this might require those apps to take a new approach. And apps that want access to these things may have trouble convincing Google’s review authorities that they qualify.
Developers also will need to review and agree to a new set of rules governing what Gmail data can be used, how they can use it and the measures they must have in place to protect it. For example, apps are not allowed to “transfer or sell the data for other purposes such as targeting ads, market research, email campaign tracking, and other unrelated purposes.” That probably puts a few business models out of the running.
Apps looking to handle Gmail data will also have to submit a report detailing “application penetration testing, external network penetration testing, account deletion verification, reviews of incident response plans, vulnerability disclosure programs, and information security policies.” No fly-by-night operations permitted, clearly.
There also will be additional scrutiny on what permissions developers ask for to make sure it matches up with what their app requires. If you ask for Contacts access but don’t actually use it for anything, you’ll be asked to remove that, as it only increases risk.
These various new requirements will go into effect next year, with application review (a multi-week process) starting on January 9; tardy developers will see their apps stop working at the end of March if they don’t comply.
The relatively short timeline here suggests that some apps may in fact shut down temporarily or permanently due to the rigors of the review process. Don’t be surprised if early next year you get an update saying service may be interrupted due to Google review policies or the like.
These changes are just the first handful issuing from the recommendations of Project Strobe; we can expect more to appear over the next few months, though perhaps not such striking ones. To say Gmail and Android apps are widely used is something of an understatement, so it’s understandable that they would be focused on first, but there are many other policies and services the company will no doubt find reason to improve.
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With the launch of the new Gmail, the writing was on the wall, but today Google made it official: Inbox by Gmail, the company’s experimental email client for Gmail, will shut down at the end of March 2019.
Google says it’s making this change to put its focus “solely on Gmail.” While that makes sense, it’s a shame to see Inbox sail into the setting sun, given that it pioneered many of the features that have now become part of the new Gmail.
I would have loved to see Google continue to experiment with Inbox instead. That, after all, was one of the reasons the company started the Inbox project to begin with. It’s hard to try radical experiments with a service that has a billion users, after all. Today, however, Google now seems to be willing to try new things right in Gmail, too. Smart Compose, for example, made its debut in the new Gmail (and many pundits correctly read that as a sign that Inbox was on the chopping block).
While the new Gmail now has most of Inbox’s features, one that is sorely missing is trip bundles. This useful feature, which automatically groups all of your flight, hotel, event and car reservations into a single bundle, is one of Inbox’s best features. Our understanding is that Google plans to bring this to Gmail early next year — hopefully well before Inbox shuts down.
So there you have it. Inbox for Gmail will shut down in six months, but I wouldn’t be surprised if Google resurrected the idea in a few years to try some other email experiments. Until then, here is Google’s guide to moving from Inbox to Gmail.
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Google is running its playbook again of releasing big new products (or redesigns) to its average users and then moving what works over to its enterprise services, G Suite, today by making the Gmail redesign generally available to G Suite customers.
Gmail’s redesign launched for consumers in April earlier this year, including new features like self-destructing messages, email snoozing and other new features in addition to a little bit of a new look for the service that has more than 1 billion users. All those services are useful for consumers, but they might actually have more palatable use cases within larger companies that have to have constant communication with anywhere from a few to thousands of employees. Email hell is a common complaint for, well, basically every single user on Facebook, Twitter, LinkedIn or anywhere else people can speak publicly to any kind of network, and any attempts to tackle that — that work, at least — could have pretty substantial ramifications.
Google is directly competing with other enterprise mail services, especially as it looks to make G Suite a go-to set of enterprise tools for larger companies. It’s a nice, consistent business that can grow methodically, which is a kind of revenue stream that Wall Street loves and can cover the potential trip-ups in other divisions. Google has also made a big push in its cloud efforts, especially on the server front with its competitors for Microsoft and Azure — which doesn’t make it that surprising that Google is announcing this at what is effectively its cloud conference, Google Cloud Next 2018 in San Francisco.
The new Gmail uses machine learning to find threat indicators across a huge bucket of messages to tackle some of the lowest-hanging fruit, like potential phishing attacks, that could compromise a company’s security and potentially cost millions of dollars. Google says those tools protect users from almost 10 million spam and malicious emails every minute, and the new update also gives G Suite users access to those security features, as well as offline access and the redesigned security warnings that Google included in its consumer-focused redesign.
Whether companies will adopt this redesign — or at least what rate they will — remains to be seen, as even small tweaks to any kind of software that has a massive amount of engagement can potentially interrupt the workflow of users. We’ve seen that happen before with Facebook users losing it over small changes to News Feed, and while enterprise Gmail is definitely a different category, Google has to take care to ensure that those small changes don’t interrupt the everyday use cases for enterprise users. If companies are going to pay Google for something like this, they have to get it right.
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Gmail has recently introduced a brand new redesign. While you can disable or ignore most of the new features, Gmail has started resurfacing old unanswered emails with a suggestion that you should reply. And this is what it looks like:

The orange text immediately grabs your attention. By bumping the email thread to the top of your inbox, Gmails also breaks the chronological order of your inbox.
Gmail is also making a judgement by telling you that maybe you should have replied and you’ve been procrastinating. Social networks already bombard us constantly with awful content that makes us sad or angry. Your email inbox shouldn’t make you feel guilty or stressed.
Even if the suggestions can be accurate, it’s a bit creepy, it’s poorly implemented and it makes you feel like you’re no longer in control of your inbox.
There’s a reason why Gmail lets you disable all the smart features. Some users don’t want smart categories, important emails first and smart reply suggestions. Arguably, the only smart feature everyone needs is the spam filter.
A pure chronological feed of your email messages is incredibly valuable as well. That’s why many Instagram users are still asking for a chronological feed. Sure, algorithmic feeds can lead to more engagement and improved productivity. Maybe Google conducted some tests and concluded that you end up answering more emails if you let Gmail do its thing.
But you may want to judge the value of each email without an algorithmic ranking.
VCs could spot the next big thing without any bias. Journalists could pay attention to young and scrappy startups as much as the new electric scooter startup in San Francisco. Universities could give a grant to students with unconventional applications. The HR department of your company could look at all applications without following Google’s order.
When the Gmail redesign started leaking, a colleague of mine said “I look forward to digging through settings to figure out how to turn this off.” And the good news is that you can turn it off.
There are now two options to disable nudges in the settings on the web version of Gmail. You can tick off the boxes “Suggest emails to reply to” and “Suggest emails to follow up on” if you don’t want to see this orange text ever again. But those features should have never been enabled by default in the first place.
The new look of gmail has this new little reminder and I keep reading it as “Received 4 days ago. Really?” And this is stress I just don’t need. pic.twitter.com/IHp9wATORl
— Mary Kate McDevitt (@MaryKateMcD) June 11, 2018
Ooh, new Gmail has an incredibly annoying feature where it bumps a message ending in a question to the top of your inbox with a banner saying “Received 2 days ago. Reply?”
— Seb Patrick (@sebpatrick) June 8, 2018
Switching back to classic @gmail. I REALLY don’t need these “Received 6 days ago. Reply?” notes. I have four jobs connected to six email accounts. I’ll manage my own productivity, thanks. #oldmanyellingatthesky #leavemealone
— mitchell bloom (@bloomin_onions) June 13, 2018
Wtf Gmail on mobile now resurfacing emails I haven’t replied to with a “received two days ago. Reply?” Label. Insane. Can’t seem to turn it off. Breaks my entire inbox.
— Tom Critchlow (@tomcritchlow) May 18, 2018
I’m not really a fan of gmail’s new feature that hounds you if you don’t reply to emails. ‘Received 2 days ago. Reply?’ I don’t need to technologically enhance anxiety.
— Thomas Lynch (@thomasjlynch) January 11, 2018
Hey @gmail,
One message in my inbox suddenly has a garish red message.
“Received 2 days ago. Reply?”
Never seen this happen and never want this suggestion. pic.twitter.com/HkEgkcKS3E
— Brendan Falkowski (@Falkowski) June 8, 2018
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