G Suite
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According to Dropbox CEO Drew Houston, 80% of the product’s users rely on it, at least partially, for work.
It makes sense, then, that the company is refocusing to try and cement its spot in the workplace; to shed its image as “just” a file storage company (in a time when just about every big company has its own cloud storage offering) and evolve into something more immutably core to daily operations.
Earlier this week, Dropbox announced that the “new Dropbox” would be rolling out to all users. It takes the simple, shared folders that Dropbox is known for and turns them into what the company calls “Spaces” — little mini collaboration hubs for your team, complete with comment streams, AI for highlighting files you might need mid-meeting, and integrations into things like Slack, Trello and G Suite. With an overhauled interface that brings much of Dropbox’s functionality out of the OS and into its own dedicated app, it’s by far the biggest user-facing change the product has seen since launching 12 years ago.
Shortly after the announcement, I sat down with Dropbox VP of Product Adam Nash and CTO Quentin Clark . We chatted about why the company is changing things up, why they’re building this on top of the existing Dropbox product, and the things they know they just can’t change.
You can find these interviews below, edited for brevity and clarity.
Greg Kumparak: Can you explain the new focus a bit?
Adam Nash: Sure! I think you know this already, but I run products and growth, so I’m gonna have a bit of a product bias to this whole thing. But Dropbox… one of its differentiating characteristics is really that when we built this utility, this “magic folder”, it kind of went everywhere.
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Google says a small number of its enterprise customers mistakenly had their passwords stored on its systems in plaintext.
The search giant disclosed the exposure Tuesday but declined to say exactly how many enterprise customers were affected. “We recently notified a subset of our enterprise G Suite customers that some passwords were stored in our encrypted internal systems unhashed,” said Google vice president of engineering Suzanne Frey.
Passwords are typically scrambled using a hashing algorithm to prevent them from being read by humans. G Suite administrators are able to manually upload, set and recover new user passwords for company users, which helps in situations where new employees are on-boarded. But Google said it discovered in April that the way it implemented password setting and recovery for its enterprise offering in 2005 was faulty and improperly stored a copy of the password in plaintext.
Google has since removed the feature.
No consumer Gmail accounts were affected by the security lapse, said Frey.
“To be clear, these passwords remained in our secure encrypted infrastructure,” said Frey. “This issue has been fixed and we have seen no evidence of improper access to or misuse of the affected passwords.”
Google has more than 5 million enterprise customers using G Suite.
Google said it also discovered a second security lapse earlier this month as it was troubleshooting new G Suite customer sign-ups. The company said since January it was improperly storing “a subset” of unhashed G Suite passwords on its internal systems for up to two weeks. Those systems, Google said, were only accessible to a limited number of authorized Google staff, the company said.
“This issue has been fixed and, again, we have seen no evidence of improper access to or misuse of the affected passwords,” said Frey.
Google said it’s notified G Suite administrators to warn of the password security lapse, and will reset account passwords for those who have yet to change.
A spokesperson confirmed Google has informed data protection regulators of the exposure.
Google becomes the latest company to have admitted storing sensitive data in plaintext in the past year. Facebook said in March that “hundreds of millions” of Facebook and Instagram passwords were stored in plaintext. Twitter and GitHub also admitted similar security lapses last year.
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Egnyte announced today that customers can now store G Suite files inside its storage, security and governance platform. This builds on the support the company previously had for Office 365 documents.
Egnyte CEO and co-founder Vineet Jain says that while many enterprise customers have seen the value of a collaborative office suite like G Suite, they might have stayed away because of compliance concerns (whether that was warranted or not).
He said that Google has been working on an API for some time that allows companies like Egnyte to decouple G Suite documents from Google Drive. Previously, if you wanted to use G Suite, you no choice but to store the documents in Google Drive.
Jain acknowledges that the actual integration is pretty much the same as his competitors because Google determined the features. In fact, Box and Dropbox announced similar capabilities over the last year, but he believes his company has some differentiating features on its platform.
“I honestly would be hard pressed to tell you this is different than what Box or Dropbox is doing, but when you look at the overall context of what we’re doing…I think our advanced governance features are a game changer,” Jain told TechCrunch.
What that means is that G Suite customers can open a document and get the same editing experience as they would get were they inside Google Drive, while getting all the compliance capabilities built into Egnyte via Egnyte Protect. What’s more, they can store the files wherever they like, whether that’s in Egnyte itself, an on-premises file store or any cloud storage option that Egnyte supports, for that matter.
G Suite documents stored on the Egnyte platform
Long before it was commonplace, Egnyte tried to differentiate itself from a crowded market by being a hybrid play where files can live on-premises or in the cloud. It’s a common way of looking at cloud strategy now, but it wasn’t always the case.
Jain has always emphasized a disciplined approach to growing the company, and it has grown to 15,000 customers and 600 employees over 11 years in business. He won’t share exact revenue, but says the company is generating “multi-millions in revenue” each month.
He has been talking about an IPO for some time, and that remains a goal for the company. In a recent letter to employees that Egnyte shared with TechCrunch, Jain put it this way. “Our leadership team, including our board members, have always looked forward to an IPO as an interim milestone — and that has not changed. However, we now believe this company has the ability to not only be a unicorn but to be a multi-billion dollar company in the long-term. This is a mindset that we all need to have moving forward,” he wrote.
Egnyte was founded in 2007 and has raised more than $137 million, according to Crunchbase data.
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Microsoft today announced updates to its MyAnalytics platform and a new Outlook feature that are meant to help you work less, find more time to focus on the work that actually matters and, by extension, get more downtime.
Until now, for example, MyAnalytics, Microsoft’s tool for helping employees track their productivity, would provide you with a measure of how much time you spent working after hours. That’s not necessarily a healthy number to track. Going forward, MyAnalytics will track the number of days you managed to unplug after work and didn’t check your email or work on a document at 8pm (something Microsoft’s own PR department could learn from given that it has a tendency to provide essential press materials for next-day embargoes at 6:30pm). The idea here, obviously, is to get employees to focus on this number instead of how much they work when they are off the clock.
“Our customers often tell us they spend all day in meetings with little time to focus on pressing tasks and projects,” Microsoft communications chief Frank X. Shaw also noted in a press briefing ahead of today’s announcement.
To combat this, the company today launched a few new features that will let you set up regular “focus time.” The first of this is a tool that lets you set up focus time each week, as well as a feature in Microsoft teams that will alert your fellow employees when you are trying to get things done.
Because your colleagues often don’t care about your flow, though, and are prone to scheduling yet another unnecessary meeting during those times, Microsoft is also launching a new AI-powered Outlook plugin that will help you rebook your focus time and find times for focusing on specific to-do items.
In the future, the company also plans to introduce well-being, networking and collaboration plans.
Focus plans will become available in preview in the next few months for Microsoft 365 and Office 365 users, with E5 customers getting them first.
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Google today launched a number of security updates to G Suite, its online productivity and collaboration platform. The focus of these updates is on protecting a company’s data inside G Suite, both through controlling who can access it and through providing new tools for prevening phishing and malware attacks.
To do this, Google is announcing the beta launch of its advanced phishing and malware protection, for example. This is meant to help admins protect users from malicious attachment and inbound email spoofing, among other things.
The most interesting feature here, though, is the new security sandbox, another beta feature for G Suite enterprise users. The sandbox allows admins to add an extra layer of protection on top of the standard attachment scans for known viruses and malware. Those existing tools can’t fully protect you against zero-day ransomware or sophisticated malware, though. So instead of just letting you open the attachment, this tool executes the attachment in a sandbox environment to check if there are any security issues.

With today’s launch, Google is announcing the beta launch of its new security and alert center for admins. These tools are meant to create a single services that features best practice recommendations, but also a unified notifications center and tools to triage and take actions against threats, all with focus on collaboration among admins. Also new is a security investigation tool that mostly focuses on allowing admins to create automated workflows for sending notifications or assigning ownership to security investigations.
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Google+ for consumers is officially dead, but it’s still alive for enterprise users. Only a few days after completely shutting down the public version of Google+, Google today announced that it is giving the enterprise version a new name. It’s now called Currents.
If that name sounds familiar, it’s because Google once offered another service called Currents, a social magazine app with Google+ integrations that was later replaced by Google Play Newsstand. That history clearly bodes well for the new Currents.
Like before, Google+/Currents is meant to give employees a place to share knowledge and provide them with a place for internal discussions.
Google is probably doing the right thing by completely eliminating the Google+ moniker. The fact that there was still a version of Google+ for the enterprise created a bit of confusion when it announced the shutdown of the consumer version. Maybe this move will also allow the remaining developers on the project to leave the failed legacy of Google+ behind and try something new. As the only focus is now on business users, that should be fairly easy, even though the code base surely still reflects a time when Google’s leadership thought that social search was the future.
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BeyondCorp is Google’s model for securing networks not just through VPNs and other endpoint security techniques, but through a model that focuses on context-aware access policies that focus on the user’s identity, hardware and the context of the request. That has been Google’s internal security policy for a while now and over the last few months, it started bringing it to its own customers, too, starting with its Cloud Identity-Aware Proxy, which is now generally available, and its VPC Service Controls.
Today, the company is extending these context-aware access capabilities to its Cloud Identity user and device management service, as well as G Suite, its productivity suite. So while earlier implementation centered around protecting a company’s technical cloud infrastructure, this release focuses on devices and cloud-based apps like Gmail, Drive, Docs, Sheets and Calendar.
In this context, some devices, for example, may be more highly trusted because they have been enrolled in the Cloud Identity service and because a number of security policies are in place for it. That’s a different kind of security posture than a system that simply trusts users because they come through a specific VPN.

Context-aware access for G Suite apps is now in beta, but only for customers who subscribe to Cloud Identity Premium, G Suite Enterprise and G Suite Enterprise for Education.
With today’s release, Google also announced the BeyondCorp Alliance, which brings together a number of security and management partners. These include Check Point, Lookout, Palo Alto Networks, Symantec and VMware. According to Google, these companies are all working to bring device posture data to Google’s context-aware access engine.
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Exactly 15 years ago, Google decided to confuse everybody by launching its long-awaited web-based email client on April 1. This definitely wasn’t a joke, though, and Gmail went on to become one of Google’s most successful products. Today, to celebrate its fifteenth birthday (and maybe make you forget about today’s final demise of Inbox and tomorrow’s shutdown of Google+), the Gmail team announced a couple of new and useful Gmail features, including improvements to Smart Compose and the ability to schedule emails to be sent in the future.
Smart Compose, which tries to autocomplete your emails as you type them, will now be able to adapt to the way you write the greetings in your emails. If you prefer “Hey” over “Hi,” then Smart Compose will learn that. If you often fret over which subject to use for your emails, then there’s some relief here for you, too, because Smart Compose can now suggest a subject line based on the content of your email.
With this update, Smart Compose is now also available on all Android devices. Google says that it was previously only available on Pixel 3 devices, though I’ve been using it on my Pixel 2 for a while already, too. Support for iOS is coming soon.

In addition to this, Smart Compose is also coming to four new languages: Spanish, French, Italian and Portuguese.
That’s all very useful, but the feature that will likely get the most attention today is email scheduling. The idea here is as simple as the execution. The “Send” button now includes a drop-down menu that lets you schedule an email to be sent at a later time. Until now, you needed third-party services to do this, but now it’s directly integrated into Gmail.
Google is positioning the new feature as a digital wellness tool. “We understand that work can often carry over to non-business hours, but it’s important to be considerate of everyone’s downtime,” Jacob Bank, director of Product Management, G Suite, writes in today’s announcement. “We want to make it easier to respect everyone’s digital well-being, so we’re adding a new feature to Gmail that allows you to choose when an email should be sent.”
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Google is widely expected to be handed a third antitrust fine in Europe this week, with reports suggesting the European Commission’s decision in its long-running investigation of AdSense could land later today.
Right on cue the search giant has PRed another Android product tweak — which it bills as “supporting choice and competition in Europe”.
In the coming months Google says it will start prompting users of existing and new Android devices in Europe to ask which browser and search apps they would like to use.
This follows licensing changes for Android in Europe which Google announced last fall, following the Commission’s $5BN antitrust fine for anti-competitive behavior related to how it operates the dominant smartphone OS.
tl;dr competition regulation can shift policy and product.
Albeit, the devil will be in the detail of Google’s self-imposed ‘remedy’ for Android browser and search apps.
Which means how exactly the user is prompted will be key — given tech giants are well-versed in the manipulative arts of dark pattern design, enabling them to create ‘consent’ flows that deliver their desired outcome.
A ‘choice’ designed in such a way — based on wording, button/text size and color, timing of prompt and so on — to promote Google’s preferred browser and search app choice by subtly encouraging Android users to stick with its default apps may not actually end up being much of a ‘choice’.
According to Reuters the prompt will surface to Android users via the Play Store. (Though the version of Google’s blog post we read did not include that detail.)
Using the Play Store for the prompt would require an Android device to have Google’s app store pre-loaded — and licensing tweaks made to the OS in Europe last year were supposedly intended to enable OEMs to choose to unbundle Google apps from Android forks. Ergo making only the Play Store the route for enabling choice would be rather contradictory. (As well as spotlighting Google’s continued grip on Android.)
Add to that Google has the advantage of massive brand dominance here, thanks to its kingpin position in search, browsers and smartphone platforms.
So again the consumer decision is weighted in its favor. Or, to put it another way: ‘This is Google; it can afford to offer a ‘choice’.’
In its blog post getting out ahead of the Commission’s looming AdSense ruling, Google’s SVP of global affairs, Kent Walker, writes that the company has been “listening carefully to the feedback we’re getting” vis-a-vis competition.
Though the search giant is actually appealing both antitrust decisions. (The other being a $2.7BN fine it got slapped with two years ago for promoting its own shopping comparison service and demoting rivals’.)
“After the Commission’s July 2018 decision, we changed the licensing model for the Google apps we build for use on Android phones, creating new, separate licenses for Google Play, the Google Chrome browser, and for Google Search,” Walker continues. “In doing so, we maintained the freedom for phone makers to install any alternative app alongside a Google app.”
Other opinions are available on those changes too.
Such as French pro-privacy Google search rival Qwant, which last year told us how those licensing changes still make it essentially impossible for smartphone makers to profit off of devices that don’t bake in Google apps by default. (More recently Qwant’s founder condensed the situation to “it’s a joke“.)
Qwant and another European startup Jolla, which leads development of an Android alternative smartphone platform called Sailfish — and is also a competition complainant against Google in Europe — want regulators to step in and do more.
The Commission has said it is closely monitoring changes made by Google to determine whether or not the company has complied with its orders to stop anti-competitive behavior.
So the jury is still out on whether any of its tweaks sum to compliance. (Google says so but that’s as you’d expect — and certainly doesn’t mean the Commission will agree.)
In its Android decision last summer the Commission judged that Google’s practices harmed competition and “further innovation” in the wider mobile space, i.e. beyond Internet search — because it prevented other mobile browsers from competing effectively with its pre-installed Chrome browser.
So browser choice is a key component here. And ‘effective competition’ is the bar Google’s homebrew ‘remedies’ will have to meet.
Still, the company will be hoping its latest Android tweaks steer off further Commission antitrust action. Or at least generate more fuzz and fuel for its long-game legal appeal.
Current EU competition commissioner, Margrethe Vestager, has flagged for years that the division is also fielding complaints about other Google products, including travel search, image search and maps. Which suggests Google could face fresh antitrust investigations in future, even as the last of the first batch is about to wrap up.
The FT reports that Android users in the European economic area last week started seeing links to rival websites appearing above Google’s answer box for searches for products, jobs or businesses — with the rival links appearing above paid results links to Google’s own services.
The newspaper points out that tweak is similar to a change promoted by Google in 2013, when it was trying to resolve EU antitrust concerns under the prior commissioner, Joaquín Almunia.
However rivals at the time complained the tweak was insufficient. The Commission subsequently agreed — and under Vestager’s tenure went on to hit Google with antitrust fines.
Walker doesn’t mention these any of additional antitrust complaints swirling around Google’s business in Europe, choosing to focus on highlighting changes it’s made in response to the two extant Commission antitrust rulings.
“After the Commission’s July 2018 decision, we changed the licensing model for the Google apps we build for use on Android phones, creating new, separate licenses for Google Play, the Google Chrome browser, and for Google Search. In doing so, we maintained the freedom for phone makers to install any alternative app alongside a Google app,” he writes.
Nor does he make mention of a recent change Google quietly made to the lists of default search engine choices in its Chrome browser — which expanded the “choice” he claims the company offers by surfacing more rivals. (The biggest beneficiary of that tweak is privacy search rival DuckDuckGo, which suddenly got added to the Chrome search engine lists in around 60 markets. Qwant also got added as a default choice in France.)
Talking about Android specifically Walker instead takes a subtle indirect swipe at iOS maker Apple — which now finds itself the target of competition complaints in Europe, via music streaming rival Spotify, and is potentially facing a Commission probe of its own (albeit, iOS’ marketshare in Europe is tiny vs Android). So top deflecting Google.
“On Android phones, you’ve always been able to install any search engine or browser you want, irrespective of what came pre-installed on the phone when you bought it. In fact, a typical Android phone user will usually install around 50 additional apps on their phone,” Walker writes, drawing attention to the fact that Apple does not offer iOS users as much of a literal choice as Google does.
“Now we’ll also do more to ensure that Android phone owners know about the wide choice of browsers and search engines available to download to their phones,” he adds, saying: “This will involve asking users of existing and new Android devices in Europe which browser and search apps they would like to use.”
We’ve reached out to Commission for comment, and to Google with questions about the design of its incoming browser and search app prompts for Android users in Europe and will update this report with any response.
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Google has shared its cloud revenue exactly once over the last several years. Silence tends to lead to speculation to fill the information vacuum. Luckily there are some analyst firms who try to fill the void, and it looks like Google’s cloud business is actually trending in the right direction, even if they aren’t willing to tell us an exact number.
When Google last reported its cloud revenue, last year about this time, they indicated they had earned $1 billion in revenue for the quarter, which included Google Cloud Platform and G Suite combined. Diane Greene, who was head of Google Cloud at the time, called it an “elite business.” but in reality it was pretty small potatoes compared to Microsoft’s and Amazon’s cloud numbers, which were pulling in $4-$5 billion a quarter between them at the time. Google was looking at a $4 billion run rate for the entire year.
Google apparently didn’t like the reaction it got from that disclosure so it stopped talking about cloud revenue. Yesterday when Google’s parent company, Alphabet, issued its quarterly earnings report, to nobody’s surprise, it failed to report cloud revenue yet again, at least not directly.
Google CEO Sundar Pichai gave some hints, but never revealed an exact number. Instead he talked in vague terms calling Google Cloud “a fast-growing multibillion-dollar business.” The only time he came close to talking about actual revenue was when he said, “Last year, we more than doubled both the number of Google Cloud Platform deals over $1 million as well as the number of multiyear contracts signed. We also ended the year with another milestone, passing 5 million paying customers for our cloud collaboration and productivity solution, G Suite.”
OK, it’s not an actual dollar figure, but it’s a sense that the company is actually moving the needle in the cloud business. A bit later in the call, CFO Ruth Porat threw in this cloud revenue nugget. “We are also seeing a really nice uptick in the number of deals that are greater than $100 million and really pleased with the success and penetration there. At this point, not updating further.” She is not updating further. Got it.
That brings us to a company that guessed for us, Canalys. While the firm didn’t share its methodology, it did come up with a figure of $2.2 billion for the quarter. Given that the company is closing larger deals and was at a billion last year, this figure feels like it’s probably in the right ballpark, but of course it’s not from the horse’s mouth, so we can’t know for certain. It’s worth noting that Canalys told TechCrunch that this is for GCP revenue only, and does not include G Suite, so that would suggest that it could be gaining some momentum.

Frankly, I’m a little baffled why Alphabet’s shareholders actually let the company get away with this complete lack of transparency. It seems like people would want to know exactly what they are making on that crucial part of the business, wouldn’t you? As a cloud market watcher, I know I would, and if the company is truly beginning to pick up steam, as Canalys data suggests, the lack of openness is even more surprising. Maybe next quarter.
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